Total 4 job vacancies by Thames Water

Are you someone who thrives in a fast-paced environment and enjoys working with a variety of stakeholders? We’re offering an exciting opportunity to join our developer services team as a Design Administrator. At Thames Water, we serve 15 million customers across London and the Thames Valley, and our developer services team plays a crucial role in supporting regional growth. This is your chance to be part of a dynamic team overseeing thousands of connections every year and providing excellent support to both internal teams and customers.

What you will be doing as a Design Administrator
As aDesign Administrator, you’ll play a vital role in keeping our processes running smoothly, from auditing jobs to managing customer communication. Working closely with your team, you’ll ensure that everything stays on track, providing great service along the way. Your key responsibilities will include:

- Auditing job classifications to ensure accuracy and compliance with procedures.
- Reducing Pend Accounts by investigating existing jobs and updating customer details.
- Processing refunds for new water connection quotes.
- Managing private land notices and updating records accordingly.
- Closing applications for jobs we’re unable to progress further.
- Handling payments and communicating with customers regarding payment holds.
- Raising Network Approval requests to move projects forward.

Working hours:
You’ll work 36 hours a week, Monday to Friday, between 8 am and 5 pm.

What you should bring to the role?
We’re looking for someone who is customer-focused, flexible, and ready to take on challenges. The ideal candidate will have:

- Outstanding customer service skills with the ability to handle changing needs.
- Strong written and verbal communication skills to build effective relationships.
- Attention to detail to ensure all work is accurate and compliant.
- Problem-solving skills and the ability to work under pressure to meet targets.
- IT literacy, including experience with Microsoft Office (Excel, Outlook) and internal systems.
- The ability to learn quickly and adapt to our processes and policies.

What's in it for you?
You’ll be part of a collaborative, supportive team in an essential role that directly impacts our customers and operations. This is a great opportunity to develop your skills in a high-demand area, with access to training and development to help you grow within the company.

Ready to take the next step in your career? Apply today and help us deliver exceptional service to our customers!

- Hourly Pay rate: £12.50 per hour
- Location: This role is Hybrid, with 2 days a week (Monday & Tuesday) based at Clearwater Court, Reading.
- Length of assignment: 26 weeks
- Required Start date:November 2024
- Hours: 36 hours per week

Who are we?
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water
At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

Are you someone who thrives in a fast-paced environment and enjoys working with a variety of stakeholders? We’re offering an exciting opportunity to join our developer services team as a Design Administrator. At Thames Water, we serve 15 million customers across London and the Thames Valley, and our developer services team plays a crucial role in supporting regional growth. This is your chance to be part of a dynamic team overseeing thousands of connections every year and providing excellent support to both internal teams and customers.

What you will be doing as a Design Administrator

As a Design Administrator, you’ll play a vital role in keeping our processes running smoothly, from auditing jobs to managing customer communication. Working closely with your team, you’ll ensure that everything stays on track, providing great service along the way. Your key responsibilities will include:

- Auditing job classifications to ensure accuracy and compliance with procedures.
- Reducing Pend Accounts by investigating existing jobs and updating customer details.
- Processing refunds for new water connection quotes.
- Managing private land notices and updating records accordingly.
- Closing applications for jobs we’re unable to progress further.
- Handling payments and communicating with customers regarding payment holds.
- Raising Network Approval requests to move projects forward.

Working hours:

You’ll work 36 hours a week, Monday to Friday, between 8 am and 5 pm.

What you should bring to the role?

We’re looking for someone who is customer-focused, flexible, and ready to take on challenges. The ideal candidate will have:

- Outstanding customer service skills with the ability to handle changing needs.
- Strong written and verbal communication skills to build effective relationships.
- Attention to detail to ensure all work is accurate and compliant.
- Problem-solving skills and the ability to work under pressure to meet targets.
- IT literacy, including experience with Microsoft Office (Excel, Outlook) and internal systems.
- The ability to learn quickly and adapt to our processes and policies.

What's in it for you?

You’ll be part of a collaborative, supportive team in an essential role that directly impacts our customers and operations. This is a great opportunity to develop your skills in a high-demand area, with access to training and development to help you grow within the company.

Ready to take the next step in your career? Apply today and help us deliver exceptional service to our customers!

- Hourly Pay rate: £12.50 per hour
- Location: This role is Hybrid, with 2 days a week (Monday & Tuesday) based at Clearwater Court, Reading.
- Length of assignment: 26 weeks
- Required Start date: November 2024
- Hours: 36 hours per week

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

Are you a Senior Mechanical Engineer with a passion for innovation and problem-solving? Join our team to support the creation of the 'Intelligent Client' driving our AMP8 ambitions and beyond. Your role will involve leading complex design processes in the water and wastewater industry, collaborating with multi-disciplinary teams, and ensuring compliance with stringent design codes.

As a critical team member, you will conduct root cause analysis investigations, provide technical input into project briefs, and oversee the development of new technologies for research projects. Additionally, you will be crucial in establishing a 'Centre of Excellence' for engineering and nurturing a sustainable engineering structure from graduate to industry experts.

Join us in shaping Thames Water's future of engineering. Your expertise and leadership will ensure our success in AMP8 and beyond.

What you’ll be doing as a Senior Mechanical Design Engineer

- Complete the design of complex engineering processes in the water and wastewater industry.
- Support multidisciplinary teams in developing solutions to engineering challenges for operational plants to ensure adherence to stringent design codes.
- Lead and coordinate multi-disciplinary teams for mechanically biased projects.
- Undertake equipment failure root cause analysis investigations to establish failure methods and reduce the impact and future occurrence.
- Provide technical input into project definition briefs.
- Provide mechanical input into asset surveys and plant condition assessments, feasibility studies, optioneering, whole-life costing, and preliminary designs.
- Provide the technical sign-off and assurance during technical delivery, including handover.
- Ensure we are compliant with engineering-based regulatory requirements in their area.
- Support testing and development of new technologies for implementation in research projects.
- Provide the technical sign-off (accountability) and assurance that the project needs will be fulfilled during technical delivery, including handover and commissioning.
- Develop new tools (software, programs, Apps, etc.) to enhance the Engineering team's capabilities.
- Support the establishment of a ‘Centre of Excellence’ for engineering.
- Support the establishment of a cohesive, sustainable engineering structure from graduate to industry experts that leads Thames Water’s engineering requirements into AMP8 and beyond.

Hybrid – Clearwater Court, you will be required in the office and on-site 2-3 days a week and as the business requires.

36 hours a week, Monday to Friday.

You must have a driver's licence and access to a vehicle for this role.

What you should bring to the role

- Be a recognised senior engineer (Chartered or close to achieving Chartered Status) in Mechanical Engineering with considerable experience in the water industry or a closely related equivalent sector.
- Be degree qualified or equivalent in mechanical engineering with chartership through a relevant awarding body/working towards chartership.
- Have design engineer knowledge of a detailed design level.
- Provide background on supporting quantity surveyors/cost estimating teams in the scope development for cost modelling and budgetary proposals.
- Be knowledgeable in any of the following: pumps/pipe systems, sludge, gas/CHP systems, water/wastewater treatment process equipment.
- Understand the regulatory environment to achieve compliance with our engineering regulatory requirements.

What’s in it for you?

- Competitive salary from £49,000 to £60,000 per annum.
- 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
- Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
- Personal Medical Assessments – Open to all once a year.
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complimentary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

As a Mechanical Design Engineer, you will be stepping into an exciting opportunity within a fast-growing and dynamic mechanical engineering team dedicated to becoming a leader in the industry. Your contributions will be instrumental in transforming Thames Water into an intelligent client, a crucial aspect of our ambitious turnaround plan. This role not only focuses on mechanical engineering but also empowers you to play a pivotal role in the future of the water and wastewater industry. Here’s how you will make an impact.

What you’ll be doing as a Mechanical Design Engineer

- Design Excellence—You will complete the design of innovative and complex engineering processes, ensuring that every solution meets the highest quality and compliance standards.
- Problem Solver - Your expertise in developing practical solutions for operational challenges will drive adherence to stringent design codes, making a tangible difference in our plants.
- Root Cause Analysis—Conduct critical investigations into equipment failures to uncover the underlying issues, helping us minimise future disruptions and enhance operational efficiency.
- Clear Project Vision - Collaborate closely with teams to establish precise technical requirements, ensuring clarity and focus from the outset of any project.
- Continuous Improvement - Challenge the status quo and lead initiatives to enhance technical asset standards, paving the way for innovative practices that set us apart.
- Holistic Input - Provide valuable mechanical insight into asset surveys, condition assessments, and feasibility studies, influencing decisions that drive our success.
- Centre of Excellence—Join our vision to establish a ‘Centre of Excellence’ for engineering that nurtures talent and fosters innovation.
- Technical Assurance—We safeguard the quality and compliance of our operations during the project delivery, commissioning, and handover phases.
- Digital Innovation - Leads in advancing our engineering practices through digital initiatives that align with our corporate strategy.
- Regulatory Compliance—We must Ensure that we meet and exceed engineering regulatory standards, safeguarding our assets and our commitment to excellence.
- Technology Advancement - Join us in testing and developing cutting-edge technologies that will shape future research projects.
- Project Accountability- Be the technical authority, ensuring we meet project specifications from delivery to handover.
- Tool Development - Innovate by creating new tools—software, programs, or apps—that enhance our engineering capabilities and efficiency.

Hybrid – Clearwater Court, you will be required in the office and on-site 2-3 days a week and as the business requires

36 hours a week, Monday to Friday

You must have a driver's licence and access to a vehicle for this role.

What you should bring to the role

- Be educated to a degree level in mechanical engineering or other appropriate technical qualification.
- Have previous technical design, installation or commissioning experience working for a water utility company.
- Take a curious, hands-on approach to understanding issues on site and be willing to challenge a brief if required.
- Understand the UK’s water industry’s regulatory environment to achieve compliance with our engineering regulatory requirements.
- Be able to communicate with all levels of internal and external stakeholders.

What’s in it for you?

- Competitive salary from £42,000 to £50,000 per annum.
- 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
- Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
- Personal Medical Assessments – Open to all once a year.
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme