Total 138 Administrative / Clerical job vacancies

Job Summary: To provide an effective and efficient administrative support service for EACH Ipswich/Milton or The Nook. Responsibilities Provide administration support: answering telephone, taking messages, greeting families and visitors. Work as one team with other administrators on site, volunteer receptionists and tri site. Deal with post and distribute them appropriately. Postage and Franking. Provide secretarial support as required, e.g. typing letters and reports, taking and typing minutes, photocopying, scanning and filing, excel mail merges. Maintain a supply of office stationery and other administrative stationery as required, e.g. forms, signing-in sheets, duty rota sheets. Produce mail merged information on request: labels, letters etc. Maintain good communication and relations between the different EACH sites, external organisations and individuals. Updating System 1, the electronic patient record database, requiring a methodical approach /attention to detail. Attend staff meetings and training as required. Update weekly off-duty rotas, file expense forms, and extra duty claim forms. Prepare self-rostering off duty, booking calls for care delivery and self-care. Support lead admin in volunteer driver rotas and lone working. Being part of the evac hydro rota. Room bookings Any other administrator roles required.

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded. The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Please see attached Job Description and Person Specification for full details and main responsibilities of the role.

DUTIES AND RESPONSIBILITIES Communication Skills Meet and greet patients attending the Radiotherapy department, using effective communication skills when dealing with enquiries, providing empathy and reassurance to service users, relatives and visitors who may become aggressive, or emotionally distressed, referring them to the appropriate person or department for further assistance. Exchange information with patients and staff, both verbally and in written format Communicate information between departments internally and external. Knowledge, training and experience Access patients demographic details on Medway and amend as necessary. Enter patient onto the Medway appointment system Provide comprehensive advice to patients/relatives regarding appointments. Track patient case notes in Medway system. Deal with queries from patients and other service users, for example GPs, hospital staff, social services, voluntary organisations and Trust management. Liaise with other members of staff regarding case notes and patient visits Resolves issues arising in own role, such as cancellation of patient appointments Uses own initiative to liaise with clinical staff where necessary regarding patient queries Use patient information systems to assist patients and staff. Work in Medway system, requiring standard keyboard skills Use of office equipment including PCs, fax machine, and phones. Maintain patient confidentiality at all times Follow all relevant policies and legislation. Post holder is expected to follow all relevant protocols, and standard practice. Work collaboratively with colleagues to ensure policies are adhered to. Undertakes surveys/audits as necessary to own work. Manager is available as point of reference for any queries and will meet regularly. Planning and Organisation Use own initiative to solve problems referring to manager as necessary. Books patient transport where applicable and deals with transport queries Booking and scheduling of physiotherapy and complimentary therapy and support services on site Plan and organise own time and workload activity with prioritisation Record all data in an accurate and timely manner. The post holder will be expected undergo relevant training and to take an active role in own personal development. The need for flexibility in this role is paramount as the post holder may be required to work in other locations and work flexible shifts Patient Care Undertakes a range of different delegated duties across the Radiotherapy Department as allocated by the relevant line manager. Will record patient information and data and contribute to the implementation of patients clinical care packages. Freedom to Act Will be required to utilise own initiative but work within defined SOPS, Procedures and Policies. When there is doubt or the post holder is unsure then there will be more senior members of staff available to raise issues with and receive guidance from. Working Conditions Working hours must be flexible to the needs of the service, this may include working weekends. Expected to participate in all shift patterns Teaching/Training Attends all relevant mandatory training courses Maintains own personal development Participate in relevant training, meetings and work at The Christie Withington site and other satellites within the network as required. Assists in the training and/or orientation of clinical support worker and any other students. Complete Christie Care Certificate as mandated by the Trust. Required to demonstrate tasks and duties to new and less experienced members of the team. This is not an exhaustive list and additional duties may be required as requested by the lead radiographer/ principal radiographer.

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded. The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying. You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Please see attached job description. If you have any queries regarding this post please contact Joanne Scott, Admin Manager joanne.scott3@nhs.net or 07392194162

Prioritising all incoming work on a daily basis, including responding quickly and appropriately to urgent / important issues. To be able to communicate effectively over the phone, face to face or by letter/email, in a manner suited to the type of information be shared ensuring that the communication style is suited to the recipient. Answering the telephone and receiving visitors in a positive, polite and helpful manner. To deal with both internal and external enquiries and direct callers/visitors to the appropriate department, taking messages, redirecting calls or resolving matters. Sometimes on contentious/sensitive issues discretion must be demonstrated as required. The post holder will use tact diplomacy and persuasive skills where agreement and co-operation is required. Confidentiality must be exercised at all times. To ensure that comprehensive administration systems are in place to facilitate the smooth running of a high quality administration service. Furthermore all administrative activities are to be executed with maximum efficiency and effectiveness, with particular emphasis upon appropriateness, accuracy and timeliness whilst operating with the highest level of discretion to attract the full confidence of the Senior Operational Managers. This should include electronic filing and distribution. Creating distribution lists for email contacts and maintaining same to ensure that an effective delivery of information can be made when requested. To confidently use judgement on urgent matters and on issues that can be dealt with by other senior managers/direct reports; staff; or other departments, preparing background information on issues as required (by investigating the issue and summarising salient points). To contact the same on behalf of the Senior Operational Manager and act appropriately as required, to liaise with the direct reports and to brief the direct reports on action taken and areas requiring action in the absence of the Senior Operational Manager. To manage the diaries of Senior Managers as required using own judgement to prioritise the Senior Managers work schedule, drawing attention to competing diary demands and associated needs. To plan and organise meetings as required, ensuring that adequate preparation is taken for the meeting to run smoothly, this may include but not be limited to: booking venues; refreshments; speakers; sourcing of equipment; inviting attendees; circulation of meeting details and papers; own attendance to take minutes; subsequent transcription of minutes; approval and distribution of minutes following meeting. There will be a requirement for travel to various venues in order to host and or take minutes at meetings. To be have advanced keyboard skills and knowledge of administrative procedures to be able to undertake full secretarial and administrative duties on behalf of the Senior Managers including the preparation of correspondence, reports, presentations and audio typing. To initially draft where appropriate responses on behalf of managers. To produce reports / papers and attachments to agreed standard. This may result in prolonged periods of sitting in order to complete the tasks. To ensure that the Eroster is maintained and submitted in accordance with the Trusts policy: ensuring that all sick leave is recorded; and advising the Senior Operational Manager of any anomalies in recording of annual leave. In line with Trust absence policies highlighting the need for further action to the Senior Operational Manager and to record any action taken on Eroster and the staff members personnel file as required. In line with HR policies and procedures: ensuring that all financial/associated staffing forms are completed and remitted to Payroll and Erostering as required for starters and leavers and any staff who undergo a material change in their employment conditions. To be responsible for efficient stock control, requesting necessary supplies so that all required resources are available for the team to enable them to fulfil their duties. To order additional supplies for the clinical teams as and when requested by the Directorate Administrator or Senior Operational Manager using the Trusts procurement system. All equipment must be tracked through effective processes and where appropriate the Trusts policies and procedures should be instigated. To assist with the recruitment and appointment of staff using the Trusts recruitment system, policy and procedures to ensure that newly appointed staff have all necessary pieces of equipment, including IT accounts and ID/Access Badge on 1st day of work. Demonstrating duties to new starters and temporary staff, including induction to the area of work. To be responsible for checking the work of junior members of staff, temporary workers and work experience students with the department. To undertake surveys and audits as and when necessary in regards to own work; completing the Trusts staff survey when required. To assist the Senior Operational Manager in ensuring that staff participate in annual surveys and customer feedback other staff wellbeing campaigns and any other initiative as required ascertaining feedback and satisfaction. Be able to manage own workload, calling upon the Directorate Administrator for support as and when required. The demands of the post can result in frequent interruptions via email, phone or face to face when ones full attention needs to be focused on transcription of minutes or tapes or production of reports, presentations, and/or spreadsheets.

The post holder will be a member of the administration and clerical team supporting Radiology in delivering a quality appointment service for their patients. The administration role will involve working across multiple systems [e.g. Email, E-Referrals, CERNER, CRIS, Ordercomms to manage patient appointments in accordance with local procedures and national policies. Communication is key to this role, the post holder will be required to: Record patient demographic and referral information accurately Be polite, professional and empathetic when speaking to callers on the telephone Using initiative to be able to problem solve and answer queries as they arise

Liaise with multidisciplinary team to assist the prioritisation of clinical procedures Book procedure arrangements into EPR and other systems at times appropriate to individual patient request, clinical priority and procedure & electro-medical equipment availability. Use knowledge of clinical procedures and booking systems to resolve appointment arrangement conflicts and minimise patient journeys for multiple procedures. Communicate politely and effectively enquiries from patients, healthcare staff, carers and others, courteously receiving patients and carers booked for outpatients. Convey any changes to appointments sensitively with clear explanations for movement. Maintain high levels of customer service at all times delivering compassionate excellence Provide appropriate information and instructions to patients and carers and healthcare staff regarding a range of cardiac physiology clinical procedures. Sorting incoming post and taking appropriate action Use knowledge of National and local waiting-time standards and liaise with clinical staff to ensure breach does not occur. Use appropriate EPR functions to locate and list patient appointment arrangements. Arrange patient transport/translators where appropriate in line with Trusts protocol. Take part in the covering of reception area welcoming patients and ensuring they are checked in and out of clinic in a professional and courteous manner. Ensure that all appointments are checked in/out and that appropriate coding is completed to ensure Trust income is secured. Ensure full patient clinic lists are updated and generated a minimum of 24 hrs prior to clinic Scanning medical reports and results, ensuring that these are recorded and filed promptly and properly within patient records. Contribute to the development, maintenance and implementation of local policies and operating procedures. As necessary and appropriate, demonstrates skills to junior administrative/clerical and clinical staffs. Contribute to the development and implementation of patient and staff surveys Participating in all mandatory training including all training regarding 18wk patient pathways management. Participating in the training of new and temporary staff. Maintaining confidentiality of all patient information. Promoting and maintaining personal and team development.

First point of contact for patient, family members & visitors in person & via the telephone. Monitor who has has access to the ward to ensure that safeguarding policies & procedures are adhered to Taking calls from women regarding their pregnancies which require you be compassionate whilst ensuring the call is dealt with appropriately. Answering patient call buttons in the appropriate manner. Assisting clinical staff during emergencies on the ward Using the EPR system to book appointments, admit & transfer patients Use Badgernet system to maintain patient records Develop knowledge of patient pathways to ensure that correct procedures are adhered to whilst booking outpatient appointments & in-patient admissions Ensure that information on overseas patients is entered accurately onto EPR and communicated to the Overseas team, to ensure appropriate charges are processed Use ScanIt to move documents in patient's electronic notes Track patient notes Work closely with clinical staff to provide the best quality care for patients whilst they are under the care of the Maternity service Maintain stationary levels General admin duties

Your new role
Hays are recruiting a temporary purchase ledger clerk on behalf of a well-known Bristol organisation. The company are looking for an individual to support their team for approximately 6-8 weeks. Pay for the role is dependent on experience. Hours of work are Monday to Friday, 35 hours. Responsibilities include:

• Manage the day-to-day accounts payable function
• Ensure accurate and timely processing of invoices
• Bank statement reconciliations
• Ad-hoc finance activities for the wider finance team

What you'll need to succeed

• Experience in a high-volume accounts payable function
• Strong communication skills
• Always looking to drive improvement

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

INDHAF

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

This role is to work for a market leader in their specialism, supplying major customers in the UK and internationally, exporting their goods to more than 40 countries around the world.

My client requires someone to join their forward-thinking and team-orientated company.

This is a full-time, office-based role in Reading, Berkshire.
Key Skills Required

• Export experience
  Of working with hazardous chemicals would be an advantage (majority of customers are outside the UK)
• Experience of coordinating a sales team and building relationships with customers
• Strong effective communicator
• Ability to continuously improve processes
• Represent the sales department at management meetings Representing input across the company
• Highly developed teamwork skills
• Ability to lead in an environment of constant change
• Excellent organisation skills and attention to detail are essential.
• Enjoy a fast-paced working environment
• Comfortable working with an ERP system (Sage 200 beneficial but not essential)

Roles and Responsibilities

• Processing sales orders and liaising with customers from placement of order through to delivery
• Working with our production manager to plan the production schedule based on the lead times for customer orders
• Organising the logistics for the shipment of finished goods to customers
• Working with our onsite laboratory packaging samples and arranging shipment to customers
• Building relationships with customers as most of our business is repeat business
• Customer liaison and troubleshooting
• Building relationships with logistics companies and negotiating the most favourable terms
• Providing sales projection figures for the COO and MD to help with forecasting / production planning
• One direct report
• Reporting directly to the Chief Operating Officer

This is a full-time, office-based role.Working hours / days : 9am - 5pm with half an hour lunch break Monday to FridayHoliday: 23-day holiday plus statutory Bank HolidaysPension: Company pension after successful completion of probation periodProbation: 3 month probation periodSalary: £38,000 -£45,000 Dependent on experience, qualifications and skill set



If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company

A leading local firm of Chartered Accountants and Tax Specialists looking for either a Fully Qualified or Part Qualified Accountant looking to specialise within personal tax.

This is an excellent opportunity for someone who is AAT, QBE or part ACA/ACCA/CTA qualified looking to specialise. They are open to candidates from a variety of experience backgrounds.


Your new role

• Taking responsibility for the day-to-day handling of client relationships, including being their main point of contact;
• Review & Finalise Self Assessment Tax returns
• Ensuring clients are kept up to date on compliance and business obligations, as well as legislative changes;
• Reviewing tax returns and computations;
• Taking responsibility for elements of risk management compliance procedures;

What you'll need to succeed

• 2+ years working within either a tax or general Accounts Function
• Part Qualified or Fully qualified (Salary / Workload will depend on this)

What you'll get in return

• Competitive Salary dependant on level
• Opportunity to grow and manage a tax function
• Holidays - 25 plus Bank
• Christmas Shutdown paid
• Study Support (If needed)

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Coroners Administrative Officer needed in South East London Paying £16.15 per hr Ref 1417673

Full time on a temporary basis

Role Purpose: Provide excellent administrative support to ensure the effective operation of the Coroners Court.

Principal Duties:

• Manage the telephone service and front-facing service of the court, providing professional customer service.

• Handle case management for death referrals and interrogate IT systems to update and retrieve information.

• Support the Coroner as a court usher for in-person, remote, and hybrid inquests.

• Manage the jury as jury bailiff during jury inquests.

• Operate court audio conferencing equipment.

• Oversee court diary management.

• Process information requests and press enquiries.

• Archive case files and court records.

• Process financial orders and invoices.

• Maintain and update the court’s website.

Other Duties:

• Ensure a consistent and professional high level of customer service at all times.

• Promote data cleansing best practice with service staff.

• Analyse the causes of data quality issues through the cleansing process and share these with the project team.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared