Total 48 Administrative / Clerical job vacancies in Worcester, Worcestershire, WR1 2RS

Key Duties: To receive general telephone calls, recording messages and dealing with initial enquiries in a friendly professional manner and referring the call to the relevant member of staff, as appropriate. To update and maintain filing systems in the ward/department to enable timely and accurate information retrieval. Maintain records regarding admission/discharges/ward attender/ appointments on clinical IT systems. To undertake other relevant clerical duties as required including: photocopying, operating the fax, receiving, sorting and distribution mail, basic typing and stock stationery levels. Ensure that all notes are tracked to the relevant department. Arrange for urgent collection and delivery as required. To arrange transport between departments and to destinations outside the hospital, as required for specimens e.g. blood sample. To transfer valuables to General Office (Cashier) and appropriate documentation. Assigned Tasks within Ward/Department To assist Ward Manager to produce correspondences i.e. thank you letters, communications with other departments, memos to staff, etc. To assist with reception and comfort of relatives as requested by nursing staff. Work collaboratively as part of an integrated team Organise own day-to-day work tasks showing an ability to prioritise in order to achieve set timescales. Ability to me decisions and takes actions within the Ward environment relating to routine enquiries, whilst receiving support and supervision. General Duties: To ensure the confidentiality of all patient information and Trust business. To comply with all Trust policies and procedures. In accordance with the Trusts Health and Safety Policy, the postholder must take reasonable care of their own health and that of others who may be affected by their acts or omissions at work. The postholder must co-operate with staff in complying with any statutory requirements and participate in the workplace monitoring processes in order to help maintain a healthy, safe and secure workplace. To report any accident or untoward incidents and complaints. To create and maintain positive working relationships with colleagues and other staff within the workplace. To act always in a manner this will promote a good image of the ward/department. To respond appropriately to clinical emergencies as directed by the senior officer/nurse in charge. To contribute/to participate in any initiatives to improve the quality of service to patients. Vision and Values: The Trust aims to provide local services for local people. It has developed its vision to reflect this commitment. To continue to be the major provider of acute/specialist services for the people of Worcestershire (and wider) with a strong reputation for providing outstanding, high quality, reliable, accessible and integrated healthcare for local people Driving this commitment are the Trust-wide signature behaviours: Do what we say we will do No Delays, every day We listen, we learn, we lead Work together, celebrate together Standard Clauses: The purpose of this post should remain constant, but the duties and responsibilities may vary over time within the overall role and level of the post. The post holder may from time to time be asked to undertake other reasonable duties. Any such changes will be made in discussion with the post holder in the light of service needs. Competence The post holder is responsible for limiting his / her actions to those which s/he feels competent to undertake. If the post holder has any doubts as to his or her competence during the course of his / her duties then s/he should immediately speak to their line manager or supervisor. Codes of conduct All employees of the Trust who are required to be registered with a professional body, to enable them to practise within their profession, are required to comply with their code of conduct and requirements of their professional registration. Those staff that are not required to be registered with a professional body are required to comply with the Trusts codes of conduct. Confidentiality The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and other Health Service business. Records Management All employees of the Trust are legally responsible for all records that they gather, create or use as part of their work within the Trust (including patient, financial, personnel and administrative), whether paper or computer based. All such records are considered public records and all employees have a legal duty of confidence to service users. Employees should consult their manager if they have any doubt as to the correct management of records with which they work. Health and Safety Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and the Manual Handling Operations Regulations (1992) and all relevant Trust Health and Safety Policies and Guidance. This ensures that the agreed safety procedures are carried out to maintain a safe environment for employees, patients and visitors to the Trust. Infection Control Employees must accept personal responsibility and accountability for Infection Prevention and Control practice. Employees should ensure they are familiar with, and comply with, all relevant Infection Control policies for minimising the risk of avoidable Health Care Associated Infection. All Employees must undertake annual mandatory updates in Infection Control. Non Smoking Policy The Trusts approach to smoking is in line with the governments on-going initiatives for an eventual smokefree environment. It aims to adhere to the Worcestershire Health Community Campaign to help Worcestershire stop smoking. A no smoking environment policy exists within all Trust premises including entrances and exits to hospital buildings and on other Trust property (with the exception of staff resident in staff residences, as these are the homes of staff). In June 2014 a ban was implanted which meant staff, contractors and volunteers were no longer permitted to smoke in any of the hospital grounds, including car parks. Further to this, The Alexandra, Kidderminster and Worcestershire Royal Hospitals, have all become smoke free to all patients and visitors as of 17 June 2015. This means that, as well as staff, members of the public, patients and visitors are not allowed to smoke in any of the acute hospital grounds, including car parks. Risk Management It is a standard element of the role and responsibility of all employees of the Trust that they fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, taking appropriate actions, and reporting all incidents, near misses, and hazards promptly. It is a contractual obligation that all employees must co-operate with any investigations undertaken. Children and vulnerable adults You have a responsibility for promoting and safeguarding the welfare of the children / young people / vulnerable adults that you come into contact with or are responsible for in your job role and sphere of competence. Disclosure and Barring Service The Trust aims to promote equality of opportunity for all, with the right mix of talent, skills and potential. Criminal records will be taken into account for recruitment purposes, only when the conviction is relevant. As the Trust meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, all applicants who are offered employment will be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions. Postholders may periodically be asked to undertake a re-check. The Trust is legally required to check all staff against the Disclosures and Barring Services Childrens and Vulnerable Adults barring lists if they engage in what is defined as Regulated Activity or Controlled Activity: Regulated Activity is defined as working closely with children or vulnerable adults, paid or unpaid, on a frequent or intensive basis. Controlled activity is work that provides opportunities for contact with children or vulnerable adults. Equality and Diversity The Trust promotes policies and practices that challenge discrimination, promote equality, respect individual needs, preferences and choices, and protects human rights. The Trust has a clear commitment to equality for all in employment practices based on an applicants ability, skills and aptitude for the post. A range of equality & diversity policy initiatives are in place and all successful applicants are expected to familiarise themselves with these. It is therefore the duty of every employee to comply with the detail and spirit of these policies and the law at all times. Any issues or concerns you have should be taken up with your manager or the human resource team as soon as possible. Dignity All employees must treat each person as an individual, offering a personalised service respecting peoples dignity and modesty at all times. Conflict of Interest The Trust is responsible for ensuring that the service provided for patients and its care meet the highest standard. Equally, it is responsible for ensuring that staff do not abuse their official position for personal gain or to benefit their family or friends. The Trusts Standing Orders require any member of staff to declare any interest, direct or indirect, with contracts involving the Trust. Staff are not allowed to further their private interests in the course of their NHS duties.

To work with Consultants and junior medical staff, Nurse Practitioners, other hospital staff both within the department and outside, other healthcare professionals, medical secretaries, health records staff, PALS. External: GP surgeries, other hospitals, patients and relatives / carers. This post involves handling medical notes and VDU work. Individuals may be exposed to violence and aggression. The post holder will provide a comprehensive administrative/receptionist service to the department. This will include making appointments on computerised systems in accordance with agreed policies and procedures, filing of notes and inputting data required for audits. Use of manual and computerised systems including PAS, Bluespier, EZ notes, Sunrise to: Maintain and check patient registration details and demographic information Retrieve patient information Record the issue and receipt of records on the PAS case note tracking system To check EZ notes and ensure they are available for planned TCIs Maintain patient EZnotes folders by: Filing reports / correspondence / forms etc in an ordered manner, to facilitate the efficient retrieval of such documentation on request. Repairing case notes folders Making up new folders, registering patients Ordering stationary suppliers when required Inputting date for audits

JOB DESCRIPTION Post Title: Admininstrative Assistant to Bereavement Offices Pay Band: 3 Hours: Full time 15 hours per week Contract: Permanent Location / Department: Bereavement services Countywide Accountable to: Bereavement Lead Reports to: Bereavement Lead Ref: Key Working Relationships: Internal: Medical staff of all grades and specialities, Nursing staff of all grades and specialities, Other health professionals of all grades and specialities including Mortuary staff and Bereavement Officers. Operational and non-operational managers, Non-operational staff of all grades and specialties, Chaplains, Volunteers External: Patients, carers and the general public, General Practitioners, Registrar, Coroner and Coroners Officers, Funeral Directors, Crematorium Officials, Treasury Solicitor and Voluntary Organisations Liases with: Bereavement Assistant, Bereavement Officers, Patient Services/Experience team, Palliative Care Team and medical and nursing staff. Risk Assessment: Dealing with situations of loss, grief, and potential confrontation on a regular (daily) and frequent basis. Significant proportion, greater than 60%, of the work involves using a VDU. Some manual handling associated with moving files and medical records between sites and departments Fire safety and awareness. Some lone working Job Purpose: To deal with the administrative aspects of the deaths of patients in hospital. This includes dealing with distressed families in potentially distressing situations. To work with the Bereavement Assistant and take the lead to ensure key information can be processed in the absence of the band 4 Bereavement Officer. To deputise in exceptional circumstances for the Bereavement Officer band 4 to facilitate face to face meetings with families, to guide through the bereavement pathway. To provide telephone and email advice (on occasion face to face) and support to patients, relatives and staff regarding the NHS bereavement procedure and responding to specific questions raised by relatives which can include dealing with complex, sensitive and sometimes conflicting information. To ensure accurate processing in terms of collecting and recording key administrative data. To ensure that the Trust complies with its statutory obligations in respect of deceased patients. Liaise with front-line staff including doctors, ward managers and Matrons and facilitate responses to any concerns or problems raised by patients/relatives regarding the death of a patient to ensure timely, local resolution. Contribute to service improvements through promoting the use of the Voices questionnaire and feeding back to the Head of Patient, Carer and Public Engagement, the views of carers and families and undertaking actions to resolve problems and share good practice. Key Duties: Undertake the process for dealing with deaths in the Trust in accordance with the Trusts bereavement processes and in accordance with legal and statutory requirements. Record all necessary information using current administrative systems. 24 hours if there is a delay and record on the weekly return and deputise for the Bereavement Officer band 4. Ensure fair and equitable distribution of part 2 signing by means of a rota and maintain an up to date and accurate record of which doctors have signed such forms. Collect payment for cremation forms completed by both doctors. Document when the cheques are collected and keep a record of any that are not collected and returned the funeral directors. Ensure that relatives are contacted, and provided with the necessary information and support to enable the death of the patient to be registered appropriately, including the provision of the MCCD and information booklet. Arrange and book appointments where necessary for patients to register the death at the Registrars office using the council registration system. Complete and sign hospital arranged cremation/burial paper work for miscarriages, stillborn and neonatal deaths. Liaise with funeral directors/ chaplain/ bereavement midwife and relatives to organise a suitable date and time for the burial/ cremation service and keep families informed. Complete and sign cremation paper work for welfare funerals. Register the death and notify the DWP (Department of Work and Pensions) and Treasury. Complete all necessary paperwork and documents. Liaise with funeral directors and chaplain to arrange date and time for cremation service. Ensure that all paperwork is completed correctly by the doctors and that all relevant parties, including the GP, have been notified. In exceptional circumstances, deputise for the Bereavement Officer band 4, to accompany families to the mortuary for viewings. Arrange for medical staff to talk to relatives if they have any concerns or questions relating to the death of the patient, including any matters relating to the contents of the MCCD, or the necessity for a post mortem. Ensure that good practice is developed and adopted in feeding back patients and carers views and recommending actions to resolve problems. Liaise with wards to arrange for patient property to be delivered to the bereavement officer for collection by patients families. Order stationery and ensure that there is a supply of MCCD certificates, cremation forms and relatives information booklets at all times. Keep accurate records of in-patient deaths, BID (Brought in Dead), GP notifications and baby deaths within the hospital. Records to be kept on shared drive to ensure access for other members of staff who have a need to know. Keep a written and electronic record of date, time and cause of death of the deceased and ensure that the cause of death in the deceaseds medical records. Keep medical records in good order and file any loose paper work ensuring the notes are tracked in and out of the department. Keep all relevant excel spread sheets up to date ready for audit. Be aware of the implications of the Freedom of Information Act 2000, Data Protection Act 1998, Access to Health Records Act 1990, the Human Rights Act 1998 and the Trusts Confidentiality Policy in undertaking this role. Alert the Head of Patient, Carer and Public Engagement of any patient services matters that might attract adverse media coverage Assist in the development of patient information. Attend and contribute to team meetings.

Please note: HoW College reserves the right to extend the advertising period for this vacancy or close the vacancy early in line with volume of applicants. We would therefore advise interested candidates to apply promptly.
WHAT WE ARE LOOKING FOR: To become a Personal Tutor in our Automotive & Electrical department, we need someone who is supportive, approachable and adaptable. The successful candidate will have the chance to acquire new skills and develop their abilities in a wide range of activities. We have a variety of students from the surrounding area, we are a welcoming and inclusive community that champions diversity and equality across our college. Our departments collaborate to establish and uphold the inclusive HoW culture, we keep this in mind as we manage interactions with the public, fellow employees, and nearby schools. Although this position is centred on our Bromsgrove campus, all applicants must be prepared to travel to our other campuses or surrounding areas as required. WHAT YOU'LL BE DOING: To find a more detailed list of your day-to-day responsibilities, please refer to the key roles and accountabilities section on our Job Description. In summary, as someone who has experience in developing and delivering programmes or supporting people towards identified outcomes or objectives, you will support in many aspects. To name a few: Group Tutorial Support Support (1:1) Tutorial Support Delivery and Support of Curriculum Pastoral and Academic Support ABOUT US. Heart of Worcestershire College, the county's largest further education institution, offers a diverse range of academic, vocational, and community courses throughout its campuses. In all we do, our principles of diversity, integrity, partnership, and trust come through, enabling us to offer timely and knowledgeable services both within and outside of our immediate neighbourhood. By 2030, we also intend to be 90% green! Our goal is to advance, innovate, and inspire. We're looking for people who want to come along for the journey because our growth will be your growth. THE PERKS. A career with us entails much more than a pay check, because we know our employees are our most valuable resource. You can look forward to the following perks with us. Confidential Employee Assistance Programme (available 24/7, 365 days a year); giving access to free confidential counselling Regular Continuing Professional Development Opportunity to gain further qualifications and enhance professional development through our Awards process Generous holiday allowance Agile and Flexible working (Dependent upon role) Employee discounts & benefits package including high street and travel discounts Fantastic progression opportunities A mentor to support you in your new role Cycle to Work Scheme Free onsite parking (Certain Campuses only) Opportunities of volunteering within local community and charities WE HIRE PEOPLE. Every person we hire has a different mix of experiences, cultures, and identities, as well as a unique background and physical make-up. Together, we strengthen HoW. The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised. We want you to know that HoW is an equal opportunity employer as you are probably applying for or considering applying for a job with us if you are reading this. This College expects everyone to share its commitment to promoting and protecting children, young people, and vulnerable adults' welfare and equality of opportunity. For us, this means that we always work to be as inclusive as possible in all areas of employment and that we will not allow any form of discrimination. BIT MORE INFO. All successful applicants will be required to complete and pay for a Disclosure & Barring Service check. Along with online verification to ensure the safety of our pupils. Closing date for this post is: 11 July 2024 Interview date: TBC

Please note: HoW College reserves the right to extend the advertising period for this vacancy or close the vacancy early in line with volume of applicants. We would therefore advise interested candidates to apply promptly.
WHAT WE ARE LOOKING FOR:
To become a Personal Tutor in our Health & Social Care department, we need someone who is self-motivate, works well in a team and has the ability to priorities and manage own workload.
The successful candidate will have the chance to acquire new skills and develop their abilities in a wide range of activities.
We have a variety of students from the surrounding area, we are a welcoming and inclusive community that champions diversity and equality across our college.
Our departments collaborate to establish and uphold the inclusive HoW culture, we keep this in mind as we manage interactions with the public, fellow employees, and nearby schools.
This position is based in our Redditch campus, all applicants must be prepared to travel to our other campuses or surrounding areas as required.
WHAT YOU'LL BE DOING:
To find a more detailed list of your day-to-day responsibilities, please refer to the key roles and accountabilities section on our Job Description. In summary, as someone who has experience in developing and delivering programmes or support towards identified outcomes or objectives, you will support in many aspects. To name a few:
Experience in developing and delivering programmes or support towards identified outcomes or objectives.
Strong verbal and written communication. To be able to communicate confidently face to face, on the telephone, via video call/Teams as well as in writing.
ABOUT US.
Heart of Worcestershire College, the county's largest further education institution, offers a diverse range of academic, vocational, and community courses throughout its campuses. In all we do, our principles of diversity, integrity, partnership, and trust come through, enabling us to offer timely and knowledgeable services both within and outside of our immediate neighbourhood. By 2030, we also intend to be 90% green!
Our goal is to advance, innovate, and inspire. We're looking for people who want to come along for the journey because our growth will be your growth.
THE PERKS.
A career with us entails much more than a pay check, because we know our employees are our most valuable resource. You can look forward to the following perks with us.
Confidential Employee Assistance Programme (available 24/7, 365 days a year); giving access to free confidential counselling
Regular Continuing Professional Development
Opportunity to gain further qualifications and enhance professional development through our Awards process
Generous holiday allowance
Agile and Flexible working (Dependent upon role)
Employee discounts & benefits package including high street and travel discounts
Fantastic progression opportunities
A mentor to support you in your new role
Cycle to Work Scheme
Free onsite parking (Certain Campuses only)
Opportunities of volunteering within local community and charities
WE HIRE PEOPLE.
Every person we hire has a different mix of experiences, cultures, and identities, as well as a unique background and physical make-up. Together, we strengthen HoW.
The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised.
We want you to know that HoW is an equal opportunity employer as you are probably applying for or considering applying for a job with us if you are reading this. This College expects everyone to share its commitment to promoting and protecting children, young people, and vulnerable adults' welfare and equality of opportunity.
For us, this means that we always work to be as inclusive as possible in all areas of employment and that we will not allow any form of discrimination.
BIT MORE INFO.
All successful applicants will be required to complete and pay for a Disclosure & Barring Service check. Along with online verification to ensure the safety of our pupils.
Closing date for this post is: 2nd July 2024

What skills and experience we're looking for



Thank you for your interest in the post of Administrative Assistant at our school, Somers Park, part of the Mercian Educational Trust (MET).



Are you motivated, enthusiastic and be able to work with and support a range of people? Have you got excellent interpersonal and communication skills and can be flexible in your approach to the wide range of duties the post entails? Are you flexible, innovative and able to use your initiative?



We are looking for an administrator who will fit into our dynamic and hardworking School Office. Working in the hub of a busy school, we are looking for somebody with great interpersonal and organisational skills; who is flexible in their approach and who is able to prioritise tasks and workload.

For full details of the Person Specification, please see the attached recruitment pack.

What the school offers its staff



• A fully supportive and inclusive environment
• A genuine commitment to staff well-being
• A commitment to staff development and CPD
• An opportunity to work with colleagues across our Trust schools




Benefits of working for Mercian Educational Trust

Salary Sacrifice Schemes

Cycle to work, Electric Vehicle Leasing, and Tech Benefits

Employee Health Assistance

Our employee assistance programme gives you access to confidential, independent, and unbiased information and guidance 24/7. Employees also have access to the Wisdom App which supports wellbeing and mental health.

Career Progression

We want to encourage the career progression of our employees wherever possible, and we support staff who wish to move between our schools and the central teams when suitable roles arise.

Pension​

As a teacher, you will automatically enrol into the Teachers’ Pension Scheme. As Support Staff, you can opt-in to the Local Government Pensions Scheme – one of the most competitive on the market.

Collaboration​

All employees have opportunities for collaboration, CPD and access to support from the central team. Teaching staff also have opportunities for guidance in all areas of the curriculum and assessment and sharing good practice.​

Eye tests and Flu Jabs​

All employees can access free eye tests and annual flu jab.​

Free Car Parking​

All employees have access to free car parking on or near the school premises.​

Childcare – Wraparound discount​

Employees can access wraparound care provided at any of our schools at a reduced rate of 50%. Please note: Discounts do not apply to Nursery provisions.

Commitment to safeguarding

Mercian Educational Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. ​ All positions are subject to child protection screening appropriate to the post, which will include an Enhanced Disclosure and Barring Service (DBS) check for the children’s workforce and a Children’s Barred List check​

To provide administrative assistance and secretarial support to the Consultants and Senior medical staff. To prioritise workload as appropriate. To type ENT clinical staff correspondence. To generate operation notes and letters, discharge summaries and other official correspondence, including self-generated non-routine correspondence if required. To deal with day-to-day incoming mail according to the office policy, assigning priority and/or taking any necessary action without reference to consultant staff if necessary. To input information on to computer systems as required. To assist in the management of waiting lists by :- Ensuring that patient details are entered correctly onto waiting lists. Liaising with admissions office staff to ensure patients are sent for to come into hospital. Ensuring information on the Allscripts PAS patient administration system is up to date at all times. Ensuring medical records are made available to the relevant departments. To assist with the validation of patients awaiting outpatient and inpatient attendance. To be familiar with the requirement for the recording of patient details in relation to the 18 week pathway. To be familiar with the National and Local 18 week initiative / objectives / requirements. To maintain patients records and track notes electronically in a manner acceptable to the trust. To ensure that patients case notes are maintained in good order, including appropriate filing of results and correspondence. To be responsible for the monitoring of investigation dates and results and bringing these to the attention of the relevant Consultant. To observe absolute confidentiality of all information obtained in the course of your work. To participate in the collection and transmission of information to enable the Directorate to meet its objectives. To familiarize his / herself with the Trust Information Systems and any changes in the facility of the systems. To undertake any other duties as required by the Directorate Support Manager in accordance with the needs of the service.

Administration duties specific to the role. Providing support as required e.g. typing, data input, scanning, telephone cover, generic inbox management, liaison with patients and colleagues, appointment and diary management, maintaining accurate records, minuting meetings, day to day supervision of admin colleagues and problem solving. The role may require contact with distressed and anxious patients; you will be provided with training and support to enable you to manage potentially challenging situations. For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Property Care have an exciting opportunity for an administrative assistant to join the Estates Services Team based in our Worcester office.
What could you be doing?
You will play a key role, working as part of a highly motivated team providing effective administrative support to the Estates Services Managers in the Estates Services team.
You’ll be there to update and maintain systems, generating correspondence as required and being a point of contact liaising between our teams, external customers, sub-contractors, and local authorities.
Some things we need from you
You will need to be highly organised, approachable, and a confident communicator. It is a busy role, juggling different priorities and you will need to remain calm under pressure, think on your feet and be able to work on your own initiative. You will also have the support of a great team around you.
This is a full-time role, 40 hours a week, Monday to Friday, 8:00 – 16:30 with a 30-minute lunch break – no weekend working.
The ideal candidate will also have:
• Strong IT Skills. Competency in Word, Outlook, and ability to develop formula in Excel
• Good communication skills both written and verbally
• Ability to develop good working relationships
• Organised with ability to work to strict deadlines
• Ability to work independently and use own initiative
• Excellent attention to detail
• GCSEs passed in English and Maths
• It would be an advantage if you have previous administration experience within property maintenance but not essential
Part of Platform Housing Group, Platform Property Care is a well-established property maintenance business. Working with us is more than just a job. We value the contribution that our colleagues make to our business; our vision is clear – we are growing fast, and we aim to achieve our plan through an engaged and highly skilled team. 
If this sounds like the place for you then we’d love to hear from you!  To find out more about this role, please contact us at recruitment@platformhg.com for a chat.
This role is based at our office in Worcester. There would be occasional travel to offices and other locations as required to attend meetings. We have free car parking at our offices.
We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.

Proud member of the Disability Confident employer scheme

We are seeking to appoint a Pastoral Administrator to provide comprehensive clerical and administrative support for the Pastoral Team, the Assistant Headteacher and Deputy Headteacher with a wide range of tasks. The postholder will be a main point of contact for parents, carers, and families, and will provide a vital link between home and school.
This role would suit an individual with excellent communication skills (both orally and in writing), a welcoming demeanour, exemplary attention to detail, highly organised and resilient, ability to prioritise workload and proficient with IT and software.
Hours: 37 hours per week, Monday – Thursday 8.30am - 4.30pm, Friday 8.30am – 4.00pm (includes a 30-minute unpaid lunchbreak). Term-time only plus 10 days (some of which are Professional Development Days).
Salary: Scale 4, SCP7-11 £24,294 FTE - £25,979 FTE. Pro-rated to £21,082 - £22,544 term-time only (pay-award pending).
Start date: 2nd September 2024.
For more information, please read our Job Description and Person Specification (attached).To apply, please complete our application form (attached) by the closing date of 4 July 2024.
Interviews will be held as soon as possible after the closing date.Benefits
Secure and competitive pension
Access to a cycle to work scheme
Free on-site parking
Free access to Westfield Health, Healthy Extras providing:
24/7 telephone access to a practising UK GP
24 Hour Advice & Information Line (including structured counselling sessions)
Eldercare Advice
Discounts and offers at hundreds of retailers, restaurants and destinations
Gym discounts
Further information:
Hanley Castle is situated in an idyllic rural location, but with easy access to Worcester, Hereford, Cheltenham and Gloucester.
The School is committed to safeguarding and promoting the welfare of children and young people and as such expects all staff and volunteers to share this commitment. The successful applicant will be required to undertake pre-employment checks including an Enhanced Disclosure via the Disclosure and Barring Service.
Online searches are now undertaken on all shortlisted candidates, for safeguarding suitability, as part of the due diligence.
References are obtained, before interview wherever possible, which include specific enquiries about the applicant's background in relation to safeguarding.

SENCO ADMINISTRATIVE ASSISTANT: (Ref: AS203/0624)
37 hours per week, term time only, plus 3 weeks’ holiday working (we would consider hours between 28 – 37 per week)
Scale 3; SCP 5-6, £23,500-£23,893 fte
pro rata for 37hrs per week term time + 3 wks: £21,543 - £21,905
pro rata for 28hrs per week term time + 3 wks: £16,302 - £16,577
Contract initially for a 12-month period
NCW is committed to safeguarding and promoting the welfare of children and young adults and expects all staff and volunteers to share this commitment. This post is a regulated activity, and is conditional on two satisfactory and verified references, an enhanced DBS Clearance and Registration, and medical clearance and a six-month probationary period. NCW is an Equal Opportunities employer.
Due to retirement, we are seeking a SENCo Administrative Assistant to work term time plus three weeks during College holidays. We are happy to consider, for the right candidate, a working pattern between 28 – 37 hours per week which will be discussed at interview. You will provide designated and general administrative support primarily (but not exclusively) for the SENCo and Assistant SENCo, Student support functions and Health & Safety administration

To deal with incoming mail and all of the Consultants correspondence. Including generating own correspondence as agreed with the Consultant To input information onto computers for clinical audit To type discharge summaries, clinic letters and any other official correspondence including medical reports and complaint responses from audiotapes. To undertake copy typing as required. To arrange meetings and maintain the Consultants Diary To prepare material for meetings and training sessions as requested To attend meetings and take the minutes. To handle enquiries from patients, relatives, GPs, other hospitals and Consultants, initiating appropriate responses To process GP referral letters and arrange outpatient appointments and domiciliary visits To review the Patient Target List with Consultant to ensure that patients are seen within the current National time-scales and take responsibility for initiating extra operating lists, seeking authorisation from the Directorate Management team when necessary. To arrange for patients to be put on the waiting lists, including theatres and make minor changes to the waiting list for subsequent approval by the Consultant. To provide training and supervision for any junior or temporary secretaries allocated to the speciality To receive investigation reports drawing the Consultants attention to same and taking any necessary follow-up action To maintain patients records in a manner acceptable to the Trust. To liaise with Health Records, Outpatients, Radiology and other relevant internal and external departments with regard to patient care To ensure that Consultants absence is promptly communicated to all relevant people and departments To ensure that cover is provided for other secretaries during periods of absence through holiday or sickness Outpatient appointments and waiting lists are computerised. The post holder will need to liaise with the appropriate manager of the systems and comply will Trust policies.

Job Purpose: The post holder will be working within the national Bowel Cancer Screening Programme (BCSP) The current programme delivers screening for patients between 50 74 years old with a Faecal immunochemical test (FIT). To support efficient and effective administration of the Bowel Cancer Screening Programme (FIT). Assist Screening Programme Co-ordinator, undertaking administration tasks as required. To work effectively as a team member. To deal with queries from patients, relatives and other members of the public and staff politely, confidentially and sensitively and to refer to appropriate area for resolution, whilst complying with Trust and Screening Programme policies and procedures. To ensure confidentiality and security of patient information and Trust business. To travel, should the need arise, to other hospital sites within the Programme. Key Responsibilities: To ensure smooth running of nurse-led clinics including the preparation of packs to be sent to patients following the nurse-led clinic. To maintain Patient Administration System (Oasis and Unisoft) records for all patients scheduled for endoscopy procedures. To liaise directly with Endoscopy departments, regarding Bowel Cancer Screening activity. To liaise with the Bowel Cancer Screening Hub, where necessary, in the absence of the Programme Co-ordinator. To answer telephone calls, take messages and forward on to the appropriate person. To use the relevant computer systems to input, amend, delete and modify data and information accurately and consistently. To maintain a paper/electronic filing system in order to ensure that all relevant documents are readily accessible. To input data for the service onto relevant computer systems in order to assist with monitoring the work of the service. To provide cover as necessary for other clerical/administrative staff in the service in order to maintain an effective service. To communicate with all levels/disciplines throughout the Trust and outside agencies. To provide and receive routine information. To organise and prioritise own day to day work tasks and activities. To take minutes at meetings as requested. Provide patients and carers with general non-clinical advice and information about the screening service. Provide patients and carers with general non-clinical advice and information about the screening service. Maintain and order stationery for the Screening service. To attend regular Team Meetings to provide seamless service across the single programme. To actively take part in appraisal, performance review and in training courses as directed by the Trust. May be required to support Endoscopy Booking Team periods of annual leave/sickness cover.

Key Responsibilities: To support the Respiratory Nursing team with administration and audio typing of clinic letters JOB DESCRIPTION: 1. To assist with the sorting of the day to day incoming mail, emails and phones, taking action or referring back to the nursing team, where necessary. 2. To undertake medical audio/copy typing duties, including outpatient letters to GPs and other official correspondence. 3. To accept enquiries from clinicians, GPs Health Service and Social Services personnel, other hospitals, voluntary agencies, patients and their relatives. Patient contact by telephone is an integral part of the basic role. To deal with these enquiries or refer back to the Nursing team where necessary. 4. To ensure that patient case notes are as up-to-date and accurate by actively participating in the filing of patient related documentation at the earliest opportunity. 5. To participate in the use of the PAS system to establish patient information and produce patient documentation as required. 6. To undertake any photocopying and collation as required. 7. To monitor the Envoy SMS service, actioning patient cancelations and rebookings 8. To book patient appointments on PAS, sending any letters which are needed to patient 9. To undertake any other duties as may be required/appropriate by the Respiratory Nursing team

Administration duties specific to the role. Undertake senior administrative/secretarial/PA duties that are specific to the role. Undertake general office duties, as required, e.g. typing, data processing, filing, scanning/copying and telefaxing, in line with Trust Policies and Procedures. Initiate responses to routine correspondence. Arrange, confirm appointments and meetings as required, making appropriate arrangements e.g. hospitality, booking venues, equipment, travel, accommodation etc. Provide a secretarial service to meetings, including the preparation and distribution of agendas and papers, taking minutes. Answer/deal with both face to face and telephone enquiries. Deal with incoming and outgoing mail. For full details of the duties and criteria for the role please refer to the job description and person specification attached.