Total 22 Administrative / Clerical job vacancies in Stoke on Trent, ST4 6QG

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

For more information on working for the Trust, please see the attached Job Description and Person Specification.

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager

For more information on working for the Trust, please see the attached Job Description and Person Specification. For more details on the post, please contact Alana Horne.

For more information on working for the Trust, please see the attached Job Description and Person Specification. For more details on the post, please contact Kellie Smith (see contact details)

Further information regarding this role can be obtained via the job description and person specification within this advert.

The post holder will to assist in the provision of a high quality, patient centred service by communicating and working effectively with all colleagues within the Bowel Cancer Screening service, as well as other departments and external service users, e.g. liaising with the regional hub, screening participants, GPs and hospitals, maintaining confidentiality at all times. Develop and maintain effective channels of communication within the administrative and wider screening team, engaging staff at all levels of the organisation in participant care. Actively manage barriers to communication across levels of responsibility to contribute towards a positive outcome for screening participants. Produce accurate and complete records of communication consistent with internal policies and National programme guidance. Post holder must demonstrate the English language proficiency. Arrange colonscopy appointments, escalating any capacity issues and inputting patient and procedure details onto Trakcare and Medilogik systems. Assist in the organisation of the referral of patients to other departments/hospitals for investigations or further treatment were appropriate. Ensure systems and processes are in place to enable national targets to be met as part of the national BCSP standards, following local and national guidelines. Conduct potentially sensitive telephone calls to patients in order to arrange Post Investigative Appointments (PIA), as requested by the Specialist Screening Practitioner team (SSP). Ensure accurate data collection, collation and in-putting, and preparation of basic data reports. Responsible for delivery and collection of prescriptions from Pharmacy. Process confidential or sensitive patient documentation, responding to requests to compose, type and print correspondence as necessary. Collate and input patient information onto the Open Exeter system (BCSS). Assist in monitoring Capacity and Demand within the Bowel Cancer Screening Programme, highlighting shortages where appropriate and arrange for rooms/lists to be handed back to the symptomatic service when required. Be responsible for the preparation of case notes and assessment packs for clinic sessions, using all appropriate technologies, procedures and guidelines, ensuring an accurate, timely and high quality service to all users. Responsible for the locating, tracking, collecting and returning of case notes, using appropriate technologies and procedures and guidelines. Assist in carrying out a monthly case note audit. Act as the first point of contact for the Programme hub, patients and the team members, using initiative to resolve queries in a professional manner. Ensure all incoming calls are redirected appropriately and are responded to in timely manner. Monitor and prepare data sets for positive assessment appointments. Arrange interpreters as required and ensuring screening staff receive up to date clinic lists. Maintain BCSP surveillance waiting lists, ensuring referral pathways are adhered to. Action surveillance alerts on BCSS system, generating health check forms. Escalate Trakcare alerts to the screening team Participate in the reviewing and updating of departmental work instructions, as required by BCSP Management. Assist the BCSP Lead Administrator and Programme Manager in the training of new staff members. Work independently and flexibly to ensure that all work tasks are carried out to a high standard of quality that meets all departmental and organisational requirements for information governance, data protection and ensure compliance with processes to facilitate achievement of QA Standards.

To provide a comprehensive efficient and effective secretarial service to the Sleep team and respiratory secretarial team. To type clinical correspondence within a set timescale and providing support for the Band 4 Medical Secretary team as and when required. To provide support/secretarial services to the secretarial team and the Sleep Service.

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us. Please note: This advert may close early if a high volume of applications are received

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us. Please note: This advert may close early if a high volume of applications are received

An exciting opportunity has arisen for an experienced Conveyancing Secretary / ConveyancingAssistant with 2 years' experience to join an award-winning legal firm. This full-time, permanent role offers excellent benefits and a competitive salary.

As a Conveyancing Secretary / ConveyancingAssistant, you will be providing vital secretarial and administrative support residential conveyancing department, ensuring smooth daily operations within the firm.

What we are looking for:

- Previously worked as a Conveyancing Secretary, Conveyancing Assistant, Legal Secretary, Legal Assistant or in a similar role.

- At least 2 years of experience.

- Understanding of the residential conveyancing process.

- Excellent communication skills.

Apply now for this exceptional Conveyancing Secretary opportunity to work with a dynamic team and further enhance your career.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Please see attached Job Description and Person Spec for a detailed view of the role or contact Gemma Street-Price, Junior Operational Services Manager on 01782 671522

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

For more information on working for the Trust, please see the attached Job Description and Person Specification. For more details on the post, please contact Kellie Smith (see contact details)

KEY RESPONSIBILITIES To communicate non-clinical verbal and written information in a precise and effective way both internally and externally to patients, relatives and carers for many of whom there may be communication difficulties as a result of old age, hearing loss, pain, fear and language or learning difficulties. Information has to be communicated using relevant speed, accuracy, tact, understanding and confidentiality. To work as part of a team and also individually to provide high quality referral services and provide cover when needed during times of staff absence or annual leave. To provide an effective and efficient, customer friendly service to the patients of MPFT, their families and carers. To appoint, cancel and rearrange appointments as required using the (Rio) Referral system. To answer telephone enquiries from members of the public and other healthcare To work process letters as appropriate in relation to booking. To provide support and advice, maintain channels of communication and links with clinical and other staff within the department. To manage the day-to-day running of clinics ensuring they are used to capacity. The role is varied and requires confidentiality, initiative, flexibility and capacity of handling peaks in the work programme and an ability to relate to a wide range of individuals on behalf of the MPFT. Recording accurate, confidential and sensitive patient information. Methodical and able to work under pressure Please read Job Description and Person Specification for full details