Total 31 Administrative / Clerical job vacancies in London, London, EC2V 6DN

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page. The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page. The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

A full list of roles and responsibilities can be found within the Person Specification for this role.

Wellbeing Personal Trainer

Stockley Park FWC | Fitness | Permanent | Full Time

From £28,928.64 up to £40,772.16 OTE depending on experience
40 hours per week

If you're a Personal Trainer who's ambitious and caring, you'll love being a part of Nuffield Health. As the UK's largest Healthcare Charity, we offer somewhere you can grow while you're making a lasting difference to people's lives. Plus, we'll give you paid holiday and you won't have to pay a fee to train clients at our facilities.

As a Wellbeing Personal Trainer at our Stockley Park FWC, you're confident, outgoing and approachable. Whether you've been training for a while or just recently qualified, it's important that you've achieved REPs Level 3 or CIMSPA Practitioner (or above). A natural communicator, you're great at listening, understanding and explaining things.

As a Wellbeing Personal Trainer, you will:

• Have full access to Nuffield Health's incredible range of services.

• Connect with and motivate members to reach their fitness goals and maintain a healthier lifestyle.

• Be confident about delivering a range of sessions and consultations.

• Carry out high-quality inductions, Personal best programmes, group and personal training sessions, and general gym duties.

• Enjoy clear career progression with unrivalled opportunities to move onwards and upwards.

• Explore opportunities to progress into a Wellbeing Lead and management roles.

• Have the opportunity for further training from the in house Personal Best offer, upskilling to Les Mills instructor and group cycle, plus additional CPD opportunities.

Salary is based on 40 hours a week, made up of 32 Hours gym floor with 8 hours of PT sessions. As your client base grows, you will drop your gym floor hours to maximise your PT earning potential of up to £40,772.16 OTE.

Whilst on probation all contracts will be a minimum of 24 gym floor hours, this is to ensure you earn a guaranteed minimum salary. Your earning will increase as you establish your PT clients and improve your earning potential.

PT sessions have a sliding scale, the more you deliver the more your take home earning potential is.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free gym membership to physiotherapy, private healthcare, financial wellbeing advice and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

An opportunity has arisen for an enthusiastic and highly motivated individual to join Therapy Services in the post of Receptionist at Homerton Healthcare and Sir Ludwig Gutman to deliver excellent service to our patients and a smooth and efficient support to our clinical team.

We are seeking to appoint a dynamic individual to work within our fast-paced service. Applicants should be able to demonstrate evidence of their organisational skills, be a committed team player with the ability to priorities their own workload, and work well under pressure.

Excellent interpersonal and communication skills are essential with the role requiring high level of computer based skills. The successful applicant must be flexible, adaptable, and have a willingness to embrace change as and when required. The ability to use initiative when dealing with unexpected situations is also an advantage. Role will be cross-site and the successful applicant will be expected to cover Homerton and Sir Ludwig Gutman

Key duties include:
• To be the first point of call for patients and staff member when entering the department, contributing to the overall efficient and effective running of designated outpatient clinics.
• To work closely with Supervisor, APP'S, Physiotherapist, Speech and Language therapist and Dietitians to ensure that any issues in clinic are raised immediately to maintain an excellent level of service to patients.
• To manage the booking of designated new & follow up clinics and ensure that these are booked efficiently and that any booking issues are raised immediately with supervisor/Service Manager and clinicians to ensure patient care is not compromised

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.


This advert closes on Sunday 1 Dec 2024

Proud member of the Disability Confident employer scheme

Admin Scale 6 - Bereavement Services Officer (Sc6)

Description
We are seeking a dedicated and detail-oriented individual for the position of Admin Scale 6 - Bereavement Dedicated Cleaning Operative based in Southwark. This essential role requires someone who possesses not only exceptional cleaning skills but also a strong understanding of the sensitivities involved in bereavement situations. As a Cleaning Operative, you will be responsible for maintaining cleanliness and hygiene in various environments, particularly within settings that require a higher level of care and respect due to the nature of the circumstances. The successful candidate will take pride in their work, demonstrating a compassionate approach while ensuring that all areas are kept to the highest standards. This position offers the chance to make a meaningful difference in the lives of others during difficult times, providing not just a service but also support to grieving families. If you are passionate about delivering high-quality cleaning while showing empathy and respect, we encourage you to apply for this rewarding opportunity to be part of a dedicated team committed to excellence in service. Join us in making a positive impact where it matters most!

Responsibilities
Perform routine and deep cleaning tasks in bereavement settings with high standards.
Ensure all cleaning supplies and equipment are used safely and maintained properly.
Maintain a respectful and compassionate demeanor while interacting with clients and staff.
Report any hazards or maintenance issues observed during cleaning tasks.
Manage inventory of cleaning supplies and request replenishment as needed.
Adhere to all health and safety regulations and protocols specific to cleaning in sensitive environments.
Collaborate with team members to ensure efficient and effective cleaning schedules are met.
Requirements
Proven experience in cleaning roles, preferably in sensitive environments.
Strong attention to detail and thoroughness in cleaning activities.
Excellent time management skills and ability to prioritize tasks efficiently.
Ability to work independently and as part of a team in a compassionate manner.
Strong communication skills to interact with bereaved families and staff members.
Knowledge of health and safety practices related to cleaning.
Flexibility to work varied shifts as required, including weekends and holidays.

Hours Per Week: 35.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £19.05
Location: Islington, North London

Should you wish to apply for this job opportunity, please, send an up to date CV.

You will serve as a Secretary (OA) and be responsible for providing a full range of clerical and administrative support to the School of Science, Mathematics, and the Humanities, Academic Division at the U.S. Coast Guard Academy.

Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include:

• Receiving visitors and telephone calls to the office.
• Reviewing correspondence for proper format and signature, grammar, typographical accuracy and conformance with procedural instructions.
• Keeping supervisors' calendars and scheduling appointments and meetings.
• Making arrangements for meetings.
• Making travel arrangements, preparing travel orders and assisting in processing travel claims.
• Purchasing office supplies.
• Performing timekeeping.
• Organizing and maintaining files and records, manuals, handbooks, and other related materials.

Starting at $49,706 Per Year (GS 6)

You will serve as a Secretary (OA) and be responsible for providing a full range of clerical and administrative support to the School of Science, Mathematics, and the Humanities, Academic Division at the U.S. Coast Guard Academy.

Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include:

• Receiving visitors and telephone calls to the office.
• Reviewing correspondence for proper format and signature, grammar, typographical accuracy and conformance with procedural instructions.
• Keeping supervisors' calendars and scheduling appointments and meetings.
• Making arrangements for meetings.
• Making travel arrangements, preparing travel orders and assisting in processing travel claims.
• Purchasing office supplies.
• Performing timekeeping.
• Organizing and maintaining files and records, manuals, handbooks, and other related materials.

Starting at $49,706 Per Year (GS 6)

Wellbeing Personal Trainer

Stockley Park FWC | Fitness | Permanent | Full Time

From £28,928.64 up to £40,772.16 OTE depending on experience
40 hours per week

If you're a Personal Trainer who's ambitious and caring, you'll love being a part of Nuffield Health. As the UK's largest Healthcare Charity, we offer somewhere you can grow while you're making a lasting difference to people's lives. Plus, we'll give you paid holiday and you won't have to pay a fee to train clients at our facilities.

As a Wellbeing Personal Trainer at our Stockley Park FWC, you're confident, outgoing and approachable. Whether you've been training for a while or just recently qualified, it's important that you've achieved REPs Level 3 or CIMSPA Practitioner (or above). A natural communicator, you're great at listening, understanding and explaining things.

As a Wellbeing Personal Trainer, you will:

• Have full access to Nuffield Health's incredible range of services.

• Connect with and motivate members to reach their fitness goals and maintain a healthier lifestyle.

• Be confident about delivering a range of sessions and consultations.

• Carry out high-quality inductions, Personal best programmes, group and personal training sessions, and general gym duties.

• Enjoy clear career progression with unrivalled opportunities to move onwards and upwards.

• Explore opportunities to progress into a Wellbeing Lead and management roles.

• Have the opportunity for further training from the in house Personal Best offer, upskilling to Les Mills instructor and group cycle, plus additional CPD opportunities.

Salary is based on 40 hours a week, made up of 32 Hours gym floor with 8 hours of PT sessions. As your client base grows, you will drop your gym floor hours to maximise your PT earning potential of up to £40,772.16 OTE.

Whilst on probation all contracts will be a minimum of 24 gym floor hours, this is to ensure you earn a guaranteed minimum salary. Your earning will increase as you establish your PT clients and improve your earning potential.

PT sessions have a sliding scale, the more you deliver the more your take home earning potential is.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free gym membership to physiotherapy, private healthcare, financial wellbeing advice and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Wellbeing Personal Trainer

Stockley Park FWC | Fitness | Permanent | Full Time

From £28,928.64 up to £40,772.16 OTE depending on experience
40 hours per week

If you're a Personal Trainer who's ambitious and caring, you'll love being a part of Nuffield Health. As the UK's largest Healthcare Charity, we offer somewhere you can grow while you're making a lasting difference to people's lives. Plus, we'll give you paid holiday and you won't have to pay a fee to train clients at our facilities.

As a Wellbeing Personal Trainer at our Stockley Park FWC, you're confident, outgoing and approachable. Whether you've been training for a while or just recently qualified, it's important that you've achieved REPs Level 3 or CIMSPA Practitioner (or above). A natural communicator, you're great at listening, understanding and explaining things.

As a Wellbeing Personal Trainer, you will:

• Have full access to Nuffield Health's incredible range of services.

• Connect with and motivate members to reach their fitness goals and maintain a healthier lifestyle.

• Be confident about delivering a range of sessions and consultations.

• Carry out high-quality inductions, Personal best programmes, group and personal training sessions, and general gym duties.

• Enjoy clear career progression with unrivalled opportunities to move onwards and upwards.

• Explore opportunities to progress into a Wellbeing Lead and management roles.

• Have the opportunity for further training from the in house Personal Best offer, upskilling to Les Mills instructor and group cycle, plus additional CPD opportunities.

Salary is based on 40 hours a week, made up of 32 Hours gym floor with 8 hours of PT sessions. As your client base grows, you will drop your gym floor hours to maximise your PT earning potential of up to £40,772.16 OTE.

Whilst on probation all contracts will be a minimum of 24 gym floor hours, this is to ensure you earn a guaranteed minimum salary. Your earning will increase as you establish your PT clients and improve your earning potential.

PT sessions have a sliding scale, the more you deliver the more your take home earning potential is.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free gym membership to physiotherapy, private healthcare, financial wellbeing advice and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Are you passionate about the beauty and cosmetics industry? Do you have excellent organisational skills and a keen eye for detail? We are seeking a proactive, energetic, and organised Administrative Assistant to join our dynamic team at Bella, a leading brand in the cosmetic and beauty business.

Key Responsibilities:

Provide administrative support to the management team and staff
Handle incoming calls, emails, and other correspondence efficiently
Organise and maintain office filing systems, both digital and physical
Schedule meetings and manage calendars for executives
Assist with inventory management and order processing
Prepare reports, presentations, and other documents as required
Coordinate events, meetings, and promotional activities
Assist in the development of marketing materials and content for social media
Maintain office supplies and liaise with suppliers as needed
Other administrative tasks as assigned
Key Requirements:

Proven experience as an administrative assistant or in a similar role
Excellent organisational skills with the ability to multitask and prioritise
Strong written and verbal communication skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Experience with inventory and office management is an advantage
An interest in beauty, cosmetics, and skincare products is a plus
A positive, can-do attitude and the ability to work independently
Strong attention to detail and problem-solving skills
Desirable Skills:

Previous experience in the cosmetics, beauty, or fashion industry
Basic knowledge of social media platforms and digital marketing
Knowledge of customer relationship management (CRM) systems
Why Join Us? At Bella, we are committed to creating an inclusive and inspiring environment where employees feel valued and empowered. You’ll have the opportunity to grow with the company and develop new skills in the fast-paced and exciting beauty industry. Plus, enjoy perks such as employee discounts on our full range of products!

How to Apply: If you are an organised, detail-oriented individual with a passion for the beauty industry, we’d love to hear from you! Please submit your CV and a brief cover letter outlining your qualifications and why you’d be a great fit for this role to kamal@rrassets.co.uk.



We look forward to welcoming you to the team at Bella!

About the Wales Office:

The Wales Office is the face of the UK Government in Wales and the voice of Wales in Westminster. We support the Secretary of State for Wales and the Ministerial team in representing Wales at the heart of Government. We work in partnership with other Government Departments and other stakeholders to deliver a stronger Wales within a strong United Kingdom.

Our departmental values are Commitment, Collaboration and Quality. These shape how we operate in a challenging, demanding, and fast paced environment which requires flexibility, transparency and professionalism.

The Office is based over two sites, with one base in Cardiff and another in London. As an accredited smarter working organisation, we offer considerable flexibility around ‘the way we work.’ We have great technology and an attractive employee benefits package which includes a commitment to investing in the learning & development of our staff.

Description:

We are looking for a motivated and outgoing individual to join the Private Office team in the Wales Office as Diary Manager and Assistant Private Secretary to the Secretary of State for Wales.

You will work at the heart of the Private Office and be responsible for effectively managing the Secretary of State’s diary. Liaising closely with the Secretary of State, Private Secretaries, Special Advisers and Officials, you will ensure Ministerial priorities are carefully planned and contribute to their successful delivery.

As a small Department the post holder will have unparalleled access to Ministers and work on issues that cut across Whitehall, Number 10, and the Welsh Government. You will be the face of the Private Office to external stakeholders and ensure appropriate balance between the Secretary of State’s departmental, constituency and parliamentary commitments.

The successful candidate will be assertive and confident with the ability to prioritise a busy workload. You will need to build good personal relationships with ministers and senior officials both in the department, across Whitehall and with Welsh Government. Excellent communication skills and the ability to remain calm and reliable under pressure are also essential.

Occasional travel (mostly to Wales) to support the Secretary of State will be required which may include overnight stays.

Given the nature of the role, it is London based and full time. You will need to be prepared to work some early mornings and evenings as part of a Private Office rota, and as such this role attracts a Private Office allowance of £2,562 in addition to the salary listed above.

Key Responsibilities:

This role is varied, challenging, and stimulating, working in a fast-paced, dynamic environment. Key responsibilities include:

Overall responsibility for the management of the Secretary of State’s diary, including arranging all internal and external meetings to ensure time is used effectively to achieve their priorities.
Liaison with UK and Welsh Government private offices, the Secretary of State’s constituency team, and external stakeholders to manage conflicting priorities and diary issues, exercising good judgement and flexibility.
Co-ordination and planning of the logistics for ministerial travel and visits.
Oversight of all invitations, seeking steers on which should be accepted, working with policy and communications colleagues to advise on these matters.
Building and maintaining positive relationships with teams at the Wales Office, across Government and externally.
Prepare diary cards and briefings packs for the Secretary of State.
Lead on a policy portfolio within the office as part of their ‘Assistant Private Secretary’ role, attending Ministerial visits and events.
The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the postholder.

Person Specification

Please evidence in your Statement of Suitability, how closely you match the essential criteria:



Essential:

Excellent interpersonal, written, and oral communication skills
Comfortable working in a fast-paced and ever-changing environment and the ability to prioritise.
Attention to detail and perceptive judgement.
Resilience and adaptability when working under pressure.
Communication with senior stakeholders.
Strong ability to work within a team.


Desirable:

· Welsh Language skills.



Recruitment Process:

This campaign will be undertaken using the Civil Service Success Profile framework. You will need to provide evidence in your application to cover the following behaviours:

· Communicating and Influencing (Lead Behaviour) (Application & Interview)

· Delivering at Pace (Application & Interview)

· Making Effective Decisions (Interview Only)

· Managing a Quality Service (Interview Only)

In the event of a high volume of applicants, we will sift only on the lead behaviour to create a shortlist for interview.

Strengths may also be assessed at interview, but these are not shared in advance.

Candidates are also required to provide a Statement of Suitability (as stated above) which details how they match the essential criteria for the role.

Additional Information

The Wales Office is not an employer in its own right. Staff recruited to work at the Wales Office will be employees of the Ministry of Justice who provide employment services on our behalf.

This role requires CTC level clearance. Applicants for National Security Clearance (CTC) must be resident in the UK for 3 years immediately prior to their application for Security Clearance. If you have spent significant time abroad (a total of 6 months in the past 3 years), you would be required to give a reasonable account of the reasons why.

Coroners Administrative Officer needed in South East London Paying £16.15 per hr Ref 1417673

Full time on a temporary basis

Role Purpose: Provide excellent administrative support to ensure the effective operation of the Coroners Court.

Principal Duties:

• Manage the telephone service and front-facing service of the court, providing professional customer service.

• Handle case management for death referrals and interrogate IT systems to update and retrieve information.

• Support the Coroner as a court usher for in-person, remote, and hybrid inquests.

• Manage the jury as jury bailiff during jury inquests.

• Operate court audio conferencing equipment.

• Oversee court diary management.

• Process information requests and press enquiries.

• Archive case files and court records.

• Process financial orders and invoices.

• Maintain and update the court’s website.

Other Duties:

• Ensure a consistent and professional high level of customer service at all times.

• Promote data cleansing best practice with service staff.

• Analyse the causes of data quality issues through the cleansing process and share these with the project team.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared

Legal Administrative Assistant

RCN London UK HQ/Birmingham Office, 21 months FTC

2 x 35 hours per week
1 x 24.5 per week (0.7FTE)

£25,629- £28,068 pro rata* plus London weighting if applicable


There may be further flexibility to the locations advertised. Please contact the recruiting manager to discuss if alternative office locations are available.

At the Royal College of Nursing we’re an optimistic organisation. And we’ve got good reason to be. We all share the same voice when it comes to changing the shape of the health policies of the future. And as the largest trade union of nursing staff and students in the UK – with over half a million members – all we can see are the infinite possibilities for a brighter future. Join us and you will too.

We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.

As a Legal Administrative Assistant to the Regulatory legal team you will use your positive attitude, organisational skills and your ability to deliver top quality customer service to provide administrative support to a busy team of Legal Officers representing RCN members in relation to regulatory and employment law matters.

It's a job full of possibilities as you could get involved in anything from arranging meetings with members to liaising with barristers’ chambers and preparing documents. We'll look to you to help plan diaries and organise and keep files up to date. It's a great way to build your knowledge of our work and develop your potential.

As a Legal Administrative Assistant you will have hands on involvement in supporting our members and direct contact on a daily basis, utilising your customer service skills and passion for our services.

To join us you’ll need good organisation skills and, ideally, a background in a relevant area such as working in an administrative role, preferably within a legal team.

Whatever your background, you'll be efficient, accurate and show a real customer focus in all you do.

To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything’s possible.

What we offer you

We expect you to look after our members and we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.

*We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.

We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent working in person.

Our selection process

Please click the ‘apply now’ button to submit a CV and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don’t. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes.

We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know.

Equal opportunities for everyone

Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients.

As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.

Contact details

For more information or for an informal discussion about the role please contact Helen Duffield at helen.duffield@rcn.org.uk

For more information about the recruitment and selection process please contact recruit@rcn.org.uk

Opening date: 13 November 2024

Closing date: 27 November 2024

If we receive many applications after a week of advertising, this vacancy may close earlier.

Assessment & interview date: 11 December 2024

Proud member of the Disability Confident employer scheme

To be responsible for ensuring the data on the required electronic patient care record or Local Authority systems, if required, is accurate and up to date. The post holder will review the Trust dashboard or extract routine data for the Trust and/or team members. To address and alert teams to errors and problems as they arise. To support team members in being able to access basic information held on My Dashboards and Pulse To ensure that all service users patients and visitors are received in a courteous and efficient manner. AFC approved 26.11.14. Clustered with CAJE 0658 Page 2 of 7 To be responsible for ensuring referrals to the teams are processed efficiently. Responding to urgent referrals when necessary and making sure they are passed on to the duty team To facilitate effective communication within the team by providing team members with messages and information To ensure that all telephone enquiries to the team are handled politely andsympathetically, ensuring that all messages are passed on to the appropriate person in a timely and accurate manner which may often involve dealing with difficult and distressed patients on the phone or in person. To support the administration of multi-agency meetings, panels, Safeguarding Meetings and forums as required to attend, including the preparation/distribution of agendas and associated papers, formal minute taking and follow up actions and distribute these as appropriate. Ensure that Admin related Trust KPIs are addressed through regular reports provided by the Team Manager. Co-ordinate all the support services provided to the team including domestic, catering, security, estates and to be the contact for maintenance issues. To be responsible for the ordering and purchasing of stationery and office supplies for staff as well as monitor and ensure that adequate levels of stationery supplies are maintained and distributed accordingly liaising with the Procurement Team regarding any problems.