Total 28 Administrative / Clerical job vacancies in GH Office: Indianapolis, IN (9100 Keystone)

This vacancy will close on the posted closing date OR at 11:59 p.m. EST on the day in which 100 applications are received, whichever comes first.

The incumbent is responsible for Veteran, Family, and Community Engagement (VFCE) Directorate administrative support. Executes planning, programming, budgeting, financial accounting, personnel management, computers, phones, space, supplies, safety, furniture, access cards, records management, security management, travel, training, space utilization, contracting and procurement, office automation and management information systems development and maintenance, internal review and resource management, including allocation and utilization of manpower requirements. Assists with the conduct of special projects, studies and analysis of workforce staffing/utilization, reorganizations, communications, automation, procurement, and management of property. The incumbent prepares requests for changes to organizational charts, mission and functions statements to implement organizational changes in program administration.

The incumbent provides advice and counsel on a broad range of administrative and operation management support issues, policies, programs, objectives, and plans for the Directorate. Develops, analyzes, evaluates, advises on, or improves the effectiveness and efficiency of work methods, distribution of work assignments and other similar functions of management. Provides position management advice and recommendations to management to improve the efficiency and productivity of employees.

Coordinates actions, clarifies responsibilities and timelines for completion. Consolidates data as necessary and reviews to ensure accomplishment of objectives, timeliness, and acceptability. Compiles and analyzes facts to develop operational and/or program plans and conducts extensive coordination with other staff prior to presenting plans for approval. Based on day-today observations, analysis of work processes, and special studies, evaluates program operations; identifies problems, inefficiencies, and potential problems; and develops and implements solutions. Provides advice and guidance for improvements and anticipates potential areas of concern or questions that should be addressed when making recommendations. Develops and implements new or modified guidelines, work processes and operations to improve the effectiveness, efficiency, or timeliness of work processes and information dissemination.

Represents the organization at various meetings, committees, work groups and councils involving or impacting resources, missions, and functions. Presents, on behalf of the Executive Director, administrative views, policies, decisions and other relevant considerations; and keeps the Executive Director informed of information conveyed, decisions made and resulting taskings.

Conducts studies of missions, functions, organizational structures, workloads, and capabilities of existing or proposed organizational entities; prepares recommendations regarding existing organization entities to achieve increased effectiveness, proper span of control, average grade goals, efficiency of operations, and economy of effort; examines proposed organizations with a view toward consonance with accepted management doctrines and assigned mission, functions, and workloads. Analyses may be performed on studies, reviews, authorization documents, manpower management surveys, quantitative data reports, or related documents. May also assist with conducting portions of management studies that involve multi-level and inter/intra-organizational entitles which require the development of new or substantially modified work processes and procedures. Analyzes previous manpower surveys, activity reports, performance analysis, special studies, and position vacancy reviews and makes appropriate recommendations.


Work Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m.
Telework: Not Available
Remote: This is a remote position
Position Description/PD#: 199310
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required

• Serves as an Administrative Support Specialist with responsibility for providing a variety of support services/functions to a Deputy Director.
• Conducts management studies and works individual projects related to the mission, functions, manpower, administrative operations and processes of a Headquarters Office.
• Utilizes a variety of automated processing software packages such as Microsoft Word, Power Point, Excel, etc., to develop, analyze and present statistical data.
• Provides advice on reports or other administrative requirements placed on the organization and works out arrangements with staff to provide needed information and material.
• Performs administrative duties to control and provide substantive advice on suspense for staff action/correspondence, maintain records, orders and control of supplies/equipment and prepare briefings and presentations for a Deputy Director.
• Monitors administrative functions, manpower/personnel requests, work orders, awards and other administrative management services for a Headquarters Office.
• Develops standardized processes and procedures, provides training and holds regular knowledge sharing sessions for administrative staff of organizations subordinate to the Deputy Director.

As an Information Technology Specialist, you will:

• Be responsible for systems reliability and accessibility, information systems security programs policy/strategic development, IT continuity of operations planning/support, and support the Department in integrating information security services and related technologies to accomplish departmental IT security goals and program objectives, and to prevent and defend against unauthorized access to systems, networks, and data.
• Promote awareness of security issues among management and ensuring sound security principles are reflected in organizations’ visions and goal.
• Participate and/or lead in network and systems design to ensure implementation of appropriate systems security policies.
• Assess security events to determine impact and implements corrective actions ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of all IT services.
• Provide program advice to senior DOT management and others on matters pertaining to information systems security programs policy/strategic development, IT continuity of operations planning/support, and support the Department in integrating information security services and related technologies to accomplish departmental IT security goals and program objectives.

The ideal candidate should have knowledge of IT systems and experience with managing servers, endpoints, troubleshooting issues, and installing hardware.  

• Reviews various administrative management policies, procedures, operations, goals, and objectives.
• Gathers, assembles, analyzes, and prepares information for budget requests; and prepares and reviews budget materials and related documentation.
• Monitors and tracks obligations and expenditures for program functions and activities throughout the execution phase of the annual operating budget.
• Provides guidance to management and staff on procurement regulations, policies, procedures, alternatives, and available funds.
• Anticipates long and short-term needs and plans accordingly to procure supplies and services on time and within budget.
• Monitors and maintains office inventories; orders supplies, equipment, and services using local, Federal, and State sources.
• Reviews and interprets HR rules and regulations and advises management and staff on requests for personnel actions.

Major Duties
-Manage program/project management and systems lifecycles to include: acquisition, development, modification, enhancement, deployment or decommissioning of product, service or system.
-Tracking, analyzing, and coordinating multiple, complex applications development projects using principles and guidelines of the Project Management Institute and Capability Maturity Model Integration methodologies.
-Facilitating cross-functional and cross-team planning sessions to ensure integration of critical path development activities.
-Participating in formal change and configuration management processes as a senior technical analyst to ensure adherence to approved VA processes and to identify cross product configuration issues for resolution.
-Managing projects based on the approved plans to ensure the successful implementation of software solutions.
-Provide oversight for the development of information systems testing strategies, plans or scenarios working with stakeholders and Test and Software Quality Assurance Services representatives.

Promotion Potential: This position is at full performance level.

Work Schedule: M-F, 8:00am-4:30pm
Compressed/Flexible: Available
Virtual: This position is remote
Position Description/PD#: IT Project Manager/10013A
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
Work Environment: Work is typically performed in an adequately lighted and climate-controlled office setting or remote teleworking via computer and telephone. There is occasional noise from normal office equipment.

• Adjudicates all National Security positions, public trust positions for Suitability and fitness for Contractors.
• Review IBC Security Clearances and special accesses to include adjudication investigation results and respective documentation related to applicant or employee interviews and final decisions.
• Determine whether security clearances should be granted, suspended, revoked, or denied and advises the applicable office and/or manager accordingly on all unfavorable determinations.
• Adjudicate all public trust positions for suitability. Prepares letters and correspondence regarding adjudication determinations, decisions, and request for information from applicants and employees.
• Coordinate with IBC, DOI, IBC Contracting Officer Representative and OPM to ensure investigations and clearances are obtained.
• Coordinate with HR Office and IBC Security Assistants to obtain timely clearances for new or current employees.

The following are the duties of this position at the GS-13. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

As an Engineer (General), you will:

• Provides leadership, guidance, direction, oversight, and administration of all aspects of performance in the area of engineering.
• Maintains responsibility for opinion and advice on any matter touching the engineering field; develops procedures and standards for carrying out this specialty within the office; and represents the office with authority on technical engineering matters.
• Leads or participates in on-site reviews of ongoing modernization demolition development projects that are supported by the Capital Fund, Replacement Housing Factor, Homeownership and Opportunity for People Everywhere Grants (HOPE VI), Choice Neighborhoods, and other applicable modernization and development funding sources. These reviews also assess a PHAs compliance with federal and PHA requirements related to procurement (planning, solicitation, selection, and award), contract administration (modifications, enforcement, close-out, and contractor payments), and construction quality. Reviews compliance with cross-cutting regulations such as the Uniform Federal Accessibility Standards (UFAS), the National Environmental Protection Act (NEPA), and Davis-Bacon Act/HUD-determined wages. Reviews building plans, specifications, and implementation schedules for substantial rehabilitation, modernization, and development activities.
• Monitors PHA compliance with applicable Housing Choice Voucher (HCV) regulations and guidance related to Housing Quality Standards (HQS) and Uniform Physical Conditions Standards; and provides technical assistance, as necessary, to address systemic deficiencies. This work may crosscut with other program offices, such as, but not limited to: Office of Healthy Homes, the Real Estate Assessment Center, and other functional areas related to facilities management, as needed.

- Manage the HR Operations Division's training program by designing, developing, and administering technical in-house training in all functional areas.
- Evaluate training needs and create training plans working with subject matter experts and the Management Team to meet the Division goals and cater to a diverse client base. Supports the planning and evaluation of the training program for effectiveness.
- Evaluate HR program area data from a variety of sources and systems to identify issues, spot trends, validate audit findings, and determine corrective actions needed to mitigate risk and potential for future issues.
- Track the array of recurring requirements to ensure Division and regulatory requirements are met for items such as annual communications / notices to customers and employees, annual training, competency assessments, use of required training frameworks, and others as applicable. Serve as a HR functional expert to advise and develop internal procedures.

• Serves as primary and/or back-up System Administrator for HR systems implemented within IBC and client agencies, including system troubleshooting, training, policy development, and overall system support.
• Performs project management duties in support of HR information systems; manages all aspects of assigned projects and determines the degree of formality required in managing the project.
• Provides process requirements, mapping, and subject matter expertise to plan and implement HR Systems and associated business processes.
• Applies knowledge in the HR functional areas of staffing, classification, processing, and performance management; Stays abreast of emerging HR technologies, laws, regulations, and best practices and incorporates them into projects.
• Serves as a team member on various workgroups and project teams, representing the organization and articulating its interests to ensure the systems and/or services pursued meet or exceed organizational requirements.

• Interpret established and pertinent regulations, organizational policies, management principles, and administrative rules to provide hands on support and provide guidance to program staff.
• Assist the supervisor in ensuring effective administrative operations for the unit.
• Analyzes a variety of projected situations involved with budget actions, personnel structure and organizational structures.
• Takes confidential notes, prepares confidential correspondence and performs special studies requiring expert administrative skills.
• Communicates with internal and external sources to gather data using tact and diplomacy.
• Coordinates personnel actions with the staff and acts as the liaison with HRM to resolve related issues and problems.

Major Duties:
-Plans, coordinates, develops, improves, and implements efficient and economical management of information systems in support of Service Line activities.
-Accomplishes long and short-range projects in the modification of systems and software.
-Provides guidance for the solution of difficult and unprecedented problems resulting from new or modified operational management information concepts and requirements.
-Applies limited functional knowledge of material, in implementing new and/or improved information systems.
-Applies extensive knowledge of changes in the state-of-the-art regarding integrated information and control systems analysis and other scientific management techniques used in the implementation of information systems.
-Provides feedback to the Supervisor on information gained.
-Researching and testing products and services to support the information plan and directives to determine requirements, life-cycle management to determine support and replacement resource requirements.

Promotion Potential: This position is at full performance level.

Work Schedule: M-F, 8:00-4:30 pm
Virtual: This is a remote position.
Position Description/PD#: IT Specialist/19423A
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Work Environment: The work area is adequately lighted, heated, and ventilated. The work environment involves everyday risks or discomforts that require normal safety precautions.

• Performs the administrative and personnel management functions relative to staff supervised. Establish guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system. Observes workers' performance; demonstrates and conducts work performance critiques. Develops work improvement plans for the team, recommending personnel actions as necessary.
• Provides advice and counsel to employees related to work and administrative matters. Affects disciplinary measures as appropriate to the authority delegated. Reviews and approves or disapproves leave requests to maintain appropriate staffing levels for the division. Assures that subordinates are trained and fully comply with the provisions of all For Official Use Only 3 safety regulations. Hears and resolves complaints from employees engaging in ADR/mediation as needed.
• Builds and manages the workforce based on organizational goals, budget considerations and staffing needs. Recruits, selects, appraises and rewards staff; acts to address performance problems. The incumbent ensures performance plans for all assigned employees are properly created and utilized. Utilizes the division's employee recognition and award program.
• Mentors team employees, addresses individual learning needs and effectively offers feedback to identify and correct deficient areas. Provides or arranges technical training necessary for the accomplishment of individual and team tasks.
• Resolves personnel complaints or disciplinary problems with assistance from NCCM and human resources technical experts.
• Responds to calls transferred to the supervisory escalation queue or the Public Contact Representative (PCR) needs assistance in providing a response. Resolves calls received at this level by either answering the call immediately or by taking responsibility for "call back."
• Inspires, motivates, and guides others toward goal accomplishment, Coaches, mentors, and challenges subordinates; adapts leadership styles to a variety of situations; models high standards of honesty, integrity, trust, openness, and respect for the individual by applying these values to daily behaviors.

• Perform various duties involving the maintenance of ledgers or accounting data.
• Balancing, reconciling and researching discrepancies; assisting higher graded technicians in maintaining more complex accounts; receiving a limited variety of accounting documents and/or transactions.
• Reviewing and examining accounting documents verifying the mathematical accuracy and completeness of data and determining necessary processing actions.
• Reviewing documents for correct authorizations and validity of accounting classifications; classification of a group of related transactions to proper account codes.
• Work involving maintaining or reconciling accounts and accounting records.
• Posting and inputting data verified against source documents into automated accounting systems.
• All responsibilities described are at the full performance level (GS-5) and if filled at the lower grade will be developmental in nature.

The incumbent of this position serves as a Budget Analyst with responsibility for performing routine budget analysis functions in assigned areas. The incumbent participates in funds control supporting the Budget Manager in the formulation, presentation, and execution of the organization's budget. Work may be performed in any segment of the normal range of budget administration work performed by the organization, including budget formulation, budget presentation-enactment, or budget execution. The incumbent prepares funding requests relating to budgetary allowances, intra-departmental delegation of authority and interagency transfer requests in accordance with pertinent laws and regulations.

• Serve as principal advisor to the Information System Security Manager (ISSM).
• Provide technical guidance on security portals.
• Lead the development of security plans for cloud systems operating at Enterprise Cloud Management Agency (ECMA).
• Lead team in analyzing intelligence information to develop computer intrusion intelligence products.
• Review policies to provide technical recommendations for change to security posture.
• Make recommendations on the approval of computer operations.
• Analyze vulnerabilities of existing computer security programs.
• Ensure contract personnel are in compliance with security networks.