Total 87 Administrative / Clerical job vacancies in Fort William, PH33 6AD

• Manage the resources and manpower functions for the organization.
• Oversee military personnel assignments.
• Serve as action officer and principles advisor between the organization and Civilian Human Resources Service Center.
• Plan and execute the administrative management program for the organization.
• Plan, organize, assign and supervise the work of one civilian and one military employee.

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-9. At the GS-7 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-9. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher-level work, and availability of funds.

• Provides administrative authority, guidance, and decision making to Medical Officer of the Day (MOD), Nursing Officer of the Day (NOD), and other similarly named Nurse and Medical positions in charge after hours, and all other clinical staff concerning administrative matters necessary for operation of the medical center during other than normal tours.
• Provides orientation and situational technical advice to physicians regarding VA policies and procedures.
• Assists medical center staff with medically related problems, including involuntary commitments, orders of protective custody, and management of unruly or severely disturbed patients.
• Performs for administrative matters as the MOD does for clinical matters, working as a team to carry out top management responsibilities during other than regular working hours.
• Directly intervenes with problems regarding patient activity, directing and advising clinical staff of appropriate administrative action.
• Assists in responding to emergencies, determines priorities and nature of action to be taken; authorizes services, supplies, and personnel; notifies authorities as situation dictates.
• Implements search plan for missing patients; informs next-of-kin of search status, as appropriate.
• Observes for safety, potential problems, and takes corrective action.
• Oversees determination of applicants' eligibility; obtaining income and insurance information for appropriate nonservice-connected applicants; counseling nonservice-connected veterans to determine ability to defray costs of medical care elsewhere.
• Acts as an advisory resource to all personnel assigned to other than normal tours of duty, such as medical clerks, telephone operators, file room personnel, admitting and clinic clerks and Contact Representatives.
• Maintains current bed inventory utilizing BMS (Bed Management System) software and ensures the accuracy of the program for national reporting purposes; obtains bed availability for treatment needs.
• Provides daily report/log of all activities occurring during tour of duty and briefs on-coming shift of pending events or the current status of any administrative issues.
• Conducts analytical studies on operational processes, issue topics, or related special projects as assigned. These may include access, consultations, travel, enrollment management, Medical Center Memoranda or Policies or other topics related to the flow of patient care related to health administration processes.
• Perform other duties as assigned.

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

• Perform basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensure adequate stock and operating supplies are maintained.
• Operate computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verify receipts against invoices.

• Utilize the Defense Civilian Pay System to collect, sort, post, update and review time, attendance and labor data for assigned personnel each pay period.
• Respond to non-technical requests for information regarding office functions, status of reports, duty status of office personnel, or other information available from files.
• Use a personal computer with word processing, spreadsheet software, and printing equipment to create, copy, edit, store, retrieve, and print a variety of standardized documents.
• Coordinate reservations, air, hotel, and rental reservations for personnel.
• Prepare travel orders for personnel based on availability of funds to cover travel costs.

• Prepare or ensure the preparation of military personnel actions.
• Advise supported units and personnel on military personnel and pay questions.
• Provide technical advice and guidance regarding pay accounts and complex pay actions.
• Research complex pay complaints.

• Prepare military correspondence and orders and maintain files.
• Prepare military personnel actions including evaluation reports, applications for appointment, promotions, individual orders, retirement point cards, or transfers.
• Provide technical advice on establishment and maintenance of pay accounts ensuring compliance with laws and regulations as well as researching complex pay issues.
• Assist in developing Standard Operating Procedures ensuring uniform interpretation and application.
• Provide guidance on administrative and personnel matters such as recruitment, retention, assignment and transfer, Military Occupation Specialty, personnel strength, discharge, retirement, promotion, discipline, or utilization.
• Research and analyze data identifying trends and report results to management.

• Prepare military correspondence and orders and maintain files.
• Prepare military personnel actions including evaluation reports, applications for appointment, promotions, individual orders, retirement point cards, or transfers.
• Provide technical advice on establishment and maintenance of pay accounts ensuring compliance with laws and regulations as well as researching complex pay issues.
• Assist in developing Standard Operating Procedures ensuring uniform interpretation and application.
• Provide guidance on administrative and personnel matters such as recruitment, retention, assignment and transfer, Military Occupation Specialty, personnel strength, discharge, retirement, promotion, discipline, or utilization.
• Research and analyze data identifying trends and report results to management.

• Spearhead formal and informal training to the organization.
• Maintain accountability of administrative actions.
• Review inventory of supply operations for discrepancies.
• Organize shop tools to distribute appropriately to employees.
• Prepare daily reports to monitor shop equipment database.

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

• Provides exemplary customer service to include greeting, professional appearance, positive attitude, and approaching the customer, suggestive selling and adding on.
• Completes retail reports and submits to management.
• Operates the POS terminal, scans, verifies retail price, verifies product information, processes proper type of sale/return in terminal, properly secures credit card information and delivers receipt to customer.
• Stocks and maintains the sales floor according to daily sales plan. Stays current with merchandise assortment.
• Provides on the job training to new sales store clerks as needed.

• Maintains a filing system, reviews correspondence for spelling and grammar, receives mail, maintains the store director's appointment calendar and serves as the forms manager.
• Serves as the personnel liaison between the commissary and Human Resources Service Provider (HRSP) by generating requests, monitoring status and resolving employee personnel actions.
• Performs in-processing functions for all new hires and reviews in-processing forms for accuracy and completeness.
• Serves as the payroll liaison between the commissary and the Customer Service Representatives (CSR) to resolve payroll issues.
• Procures, issues, controls, and disposes of supplies and equipment required for store operations.
• Maintains the property accounting register relating to supplies and equipment procured for the commissary.

• Duties and Qualifications
• How to Apply (including a preview of the assessment questionnaire, if applicable)
• How You Will be Evaluated

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

• Review outgoing correspondence for conformance with regulations, grammar, format and command policies.
• Maintain several tracking systems using spreadsheet capability provided by software packages.
• Provide office automation supporting the division and subordinate branches.
• Maintain the Division Chief's calendar and based on the knowledge of the office workload and current issues of importance and schedules appointments and meetings.

• Process, audit and edit complex pay actions.
• Review military pay transactions and reports to ensure compliance with laws and regulations.
• Train others on the use of automated systems.
• Provide technical expertise to supported Soldiers.
• Research and analyze a variety of information sources for personnel requirements
• Establish and maintain files pertaining to personnel, finance and administrative activities
• Provide responses to complex pay complaints and issues.
• Develop statistical material and reports.