This full time role will be the first point of contact for all waiting list management within the Gastroenterology department, providing timely and accurate data to ensure an up-to–date waiting list position is available at all times and to ensure efficient utilisation of endoscopy lists. You will be responsible for the daily administration of the Gastroenterology waiting lists and liaise closely with clinicians, secretaries, nurses, line managers and directorate managers.
The post holder will be required to work with minimal supervision and work to tight deadlines, under pressure and be able to exercise sound judgement and decision making skills.
There will be a requirement to cover for colleagues during periods of absence.
MAIN RESPONSIBILITIES
• Comply with the Trusts Management of patient Access Policy
• Register patients on to the waiting list and clinical code procedures using the computerised patient administration system,
• To work on own initiative and monitor closely on a daily basis waiting list reports and action accordingly reporting bottlenecks and avoiding breaches
• Validate patients RTT status on the waiting lists as per Policy by contacting the patient either verbally or by post to establish their status.
Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.
As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents – it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower.
• Provide information and advice to patients regarding their admission/discharge from hospital.
• Ensure all relevant patient information, including GP home address, alternative contact numbers, holiday dates are accurate and record details of all patient communications, episodes and casenotes tracking on the computer system.
• Open and action all incoming mail.
• Take decisions as soon as you have the relevant information and take prompt and efficient action to obtain information when required
• Ensure that the sources information you require is accurate, reliable and can inform your decision-making.
This advert closes on Sunday 24 Dec 2023
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