Total 63 Administrative / Clerical job vacancies in Blackburn, Lancashire, BB1 2FA

What skills and experience we're looking for

St Bernadette’s RCP School are currently seeking an Admin Assistant. This is an exciting opportunity to join the Trust at the beginning of a journey of transition, development, and growth within the multi-academy trust

Our Mission

Our Trust Mission is simple, it is to make Christ known, making lives better for our communities, our children and young people.

Our Values

One of Hope

Inspired by St Teresa of Calcutta, we are people of hope. We have a complete belief in the future we will build together. By offering our children, staff and schools’ opportunities to grow and flourish, we make aspiration and ambition a reality. Our people, just like St Teresa are relentless and fiercely ambitious. We will always reach for that which seems to be just out of our grasp.

One of Courage

As modelled for us by St Teresa of Calcutta, we will have the courage to do what is right. As a community, we will not shy away from making decisions that ensure our communities thrive. We will be brave in our actions. As a truly Catholic organisation this courage will be most apparent in how we collectively support the most vulnerable.

One of Innovation

St Teresa of Calcutta changed the world. Together, we will always be pursuing new ideas and best practice in all areas of our work. We will prepare our children and young people for the world that awaits them. A world which they will shape and change.

What the school offers its staff

• A supportive and dedicated Local Governing Body and Staff
• Highly effective safeguarding procedures.
• A working environment where all feel valued and respected.
• Supportive colleagues and governors with a clear vision and high aspirations for the school.
• A highly dedicated and inspirational team.
• A commitment to relevant, personalised Continuous Professional Development.
• A happy, calm and welcoming working environment.
• Opportunities to work within the wider STOCCAT team
• Generous 22.7% Local Government Pension scheme employer contribution
• Recognition of continuous Local Government service (where applicable)

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

What skills and experience we're looking for

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• A*-B or 9-5 in English and Maths at GCSE.
• Experience of working in a senior administrative role.
• Experience of minuting meetings and undertaking follow up actions.
• The ability to work with a variety of partners and key stakeholders in an effective manner.
• Excellent written and verbal communication skills - including the ability to draft concise and accurate reports for a range of audiences.

What the school offers its staff

About Highfield Leadership Academy

Highfield Leadership Academy is a state-of-the-art secondary school for 11 to 16 year olds in Blackpool. We joined Star Academies in 2016 and, like all Star schools, we have a leadership specialism.

We are a rapidly improving school with high ambitions and expectations for all of our pupils. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Kenect Recruitment is hiring a Personal Assistant in Preston!

Postcode: PR1 8XJ

Join Kenect Recruitment, today.

We're Kenect Recruitment, and we provide job seekers with the fastest way to find temporary work that fits their lifestyles, giving you the choice over where, when, and how you work.

We're looking for energetic, enthusiastic individuals with a can-do attitude to work as a Personal Assistant for our well-established client

Pay rates : £13.47 per hour

Total hour: 37 hour/week

Shift pattern : Monday - Friday 09.00 - 17.00

Responsibilities

• Select appropriate procedures to carry out tasks of an increasingly high-risk nature due to supporting Directors
• Maintain and provide a support service for Directors daily schedule, including forward planning of workload, diary management and co-ordinating and collating all relevant paperwork.
• Manage the diary to ensure that adequate opportunity is afforded for comfort breaks, responding to e mails, staff, emergencies, relay messages and commission work.
• Service meetings, including preparation of meeting papers, obtaining, and preparing briefing materials and presentations, and taking minutes when requested/where necessary
• Provide information and practical, routine advice to internal customers by interpreting established procedures and applying best practice.
• Keep up to date with changes in policy/legislation/contractual requirements to ensure service delivery is effective and complies with appropriate regulations, quality standards and service level agreements.
• Regularly communicate with other agencies and service providers to share information, build working relationship and to ensure joined up service provision
• In addition to the skills knowledge and experience described above, you may be required to undertake a lower graded role as appropriate.

Requirements:

• 4 GCSEs at Grade A*-C or 9-4, including English and Maths
• May be working towards a professional qualification or be of graduate entry level with sound practical experience.

Experience:

• Excellent working knowledge of Microsoft programmes especially Outlook, PowerPoint, Word and Excel
• Experience of working alongside senior leadership in a supporting role
• Experience of supporting a director as a PA and the functions that come with that, such as minute taking and diary management.

Job Type: Fixed term contract

Contract length: 2 months

The post holder will provide a comprehensive administration and information service for Adult Physical Health, coordinating their activities with other members of the Business Administration Team to ensurethatan efficient and confidential service is provided. The post holder will be required towork flexibly in response to the needs of the service. They willbe requiredto providecover to departments on other sites as directed by their administration line manager,to ensure continuity of a quality service provision. The post holder will have a good standard of education with qualifications in English,Maths and Word Processing. Excellent computer skills are required. One of theprimary purposes of thisrole is to providea comprehensive administration service to the clinical teams. Thereforegeneral administrationexperienceisessentialin order toprovide a professional service tothe clinical teams. The post holder will also providereception and telephonyservice for the clinical teams asrequired. Thereforeexperience of dealing with people is essential,as areexcellent interpersonal and customer care skills.It is essential that the post holder has good organisational and communication skills. The post holder willbe requiredto work both as part of a team and on their own initiative.


Be the first point of contact for the unit/department. Greeting visitors and ensuring people sign in and are met by staff or directed to the right area asappropriate. Provide reception duties. Answer telephones ina prompt, courteous,non-judgmentaland well-informed response. Respond to any queries. Deal with routine referrals, sending patient letters ,distributing toappropriate clinicalteam. Communicate with GPs and other Health Professionalsregardingpatients. Make decisions and judgements concerning information received e.g. referralsin order toprioritise and referortakeappropriate actionwithin agreed boundaries. Assistin ensuring reception/work area is kept presentable and that confidential information cannot be seen or overheard by visitors. Plan and prioritise own workload. Monitor andmaintainstock supplies for the team. Responsible foroperatingin line with Trust policy and departmental procedure in respect of tracking and retrieval of health records. Be an advocate for services.



Work in line with the Trust policies and values.

Established in 2003, East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute and community healthcare for the people of East Lancashire and Blackburn with Darwen.The organisation puts safety and quality at the heart of everything we do, invests in and develops its workforce, works with key stakeholders to develop effective partnerships and encourages innovation and pathway reform to deliver best practice.We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.

Be the first point of contact for the unit/department. Greeting visitors and ensuring people sign in and are met by staff or directed to the right area asappropriate. Provide reception duties. Answer telephones, taking andforwardingmessages, ensuring that all telephone and personal callers receive a prompt, courteous,non-judgmentaland well-informed response. Respond to queries, dealing with routine matters and passing more complex queries to theappropriate memberof staff. Assistthe running of an efficient appointments system, dealing with routine referrals, sending patient letters / information, text reminders, distributing toappropriate clinicalteam. Communicate with GPs and other Health Professionalsregardingpatients who have accessed the service e.g. confirming receipt of referral, clarifying referral details. Make decisions and judgements concerning information received e.g. referrals and service user queriesin order toprioritise and refer on to theappropriate staff/department, ortakeappropriate actionwithin agreed boundaries. Assistin ensuring reception/work area is kept presentable and well organised and that confidential information cannot be seen or overheard by visitors. Plan and prioritise own work to cope with variable demand and interruptions, ensuring quality and completions. Monitor andmaintainstock supplies for the team. Responsible foroperatingin line with Trust policy and departmental procedure in respect of tracking and retrieval of health records. Dealing with routine queries from patients, patients’ families and carers using tact and empathy asrequiredand ensuring complex queries are promptly passed on to theappropriate memberof staff. Be an advocate for services, responding accurately and appropriately to enquiries and requests for information in relation to service provision.

Tocomply withall Trust policies and procedures, in particular confidentiality, management of patient records and all administration operational policies and procedures. To keep up to date with all policies and procedures.

Ensuretimelyand efficient input of client demographic information, referrals and waiting times and other activity,performanceand quality indicator data onto the Trust’s computerised systems; EMIS.


This advert closes on Friday 18 Oct 2024

Overview and Responsibilities Senior School Admin Location: Aurora Woodlands, Darwen Contract Type: Full-time, Permanent Hours: Full-time, 40 hours per week, Term Time Only Plus 3 weeks (42 weeks per year worked) Salary: £13.67 to £15.27 p/hr / Actual annual salary £26,306 to £29,385 depending on skills and experience The Aurora Group The Aurora Group is an innovative provider of education and care for children, young people and adults with special educational needs and disabilities. Aurora Woodlands School is an independent day school in Lancashire providing specialist education for young people with Social, Emotional and Mental Health difficulties (SEMH). The main purpose of the role: To provide administration support to all areas of the school. Working collaboratively and professionally, this role is busy and varied. Key duties: Provide an efficient and effective administrative service to the school team. Provide assistance to the School Business Manager and Central HR teams with recruitment, probationary reviews, performance reviews, appraisals. Support School Business Manager with Processing invoices, Goods receipting, New supplier onboarding and Petty Cash Manage the schools business administration function and deliver timely reports and meet compliance deadlines. Assist and support the School Business Manager in managing and responding to issues relating to the support functions within the school, such as First Aid, Off site activities and Catering
Skills and Qualifications Good level of literacy and numeracy. Demonstrable experience of working in administrative role ideally to include Finance, HR and Pupil administration and/or within an educational or care environment. Computer literacy essential, particularly in Microsoft Office. Accurate typing and Minute taking. Organised and have good time management. Ability to manage workload effectively and multi-task. High level of interpersonal ability with excellent written and verbal communication Benefits and Additional Information What’s on offer? Training and Development Within Aurora, we strongly believe that learning and development should not be limited to just the children and young people we support. We offer wide range of programmes and opportunities to all our employees to improve your skills and further your career. Save money on your bills!! With the cost of living rising we have a fantastic benefit through Perkbox to help with cutting costs and help make your money go further. Perkbox is a free app for you to use on the go wherever you are. You can get deals and discounts to save money on things like your weekly food bill, phone plans, internet, eating out, gym memberships, insurance and more. You can also use Perkbox for our cycle to work scheme and car scheme. Competitive Pay and Reward Every year we compare the market rates of pay and rewards to insure they are comparable or better to other similar organisations. We also offer Enhanced Annual Leave, Company Sick Pay, Pension and Life Assurance. UK Health Cash Plan This plan can help cover your day to day healthcare expenditure such as optician and dental bills. You and your children are covered on this plan and you can also choose to upgrade and add a partner to enjoy the benefits with you. Employee Assistance Programme Your health and wellbeing is very important to us and we have support available on a wide variety of issues, helping you with online tools, information and via a freephone counselling service available 24/7. Refer a friend for £1,000 We’ll reward you for recommending friends and family to come and join the company (*terms apply) How to apply? Please complete an online application form in full, remembering to include all employment and education details.Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children. The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer. This advert could be taken down at any point in time without prior notice if the position is filled. Please note that candidates that are shortlisted might be subject to an online search.

What skills and experience we're looking for

Essential

• Working in a school or office environment in an administrative capacity
• Working in a busy office with the ability to respond positively to high work demands and at time, extreme pressure
• Handling confidential information and materials sensitively and appropriately
• Managing own workload, monitoring performance and ensuring optimum use of resources and systems available
• Undertaking a range of clerical and administrative duties including data input and retrieval
• Excellent organisational skills
• Ability to prioritise workload and conflicting priorities
• Ability to work to deadlines with excellent attention to detail and accuracy levels
• Ability to work as an efficient team member
• Ability to work unsupervised and organise own workload
• Ability to be effective in the face of difficult situations
• Articulate and attentive to detail
• Confident oral communicator and excellent interpersonal skills with the ability to interact and communicate effectively with a wide range of stakeholders
• Confidence and ability to establish effective working relationships
• Willingness and ability to work co-operatively as part of a team
• Ability and willingness to use own initiative
• Flexibility and ability to cope with a wide range of tasks in a busy and changing environment
• A commitment to being a role model for pupils in relation to overall conduct to include the following; dress code, attendance and timekeeping
• Bright, confident personality, energetic, enthusiastic and committed
• Reliable, honest and trustworthy
• Ability to handle confidential issues and materials sensitively and appropriately

Desirable

• Experience of working in a school environment
• Experience of administration of writing, amending EHCP’s, minuting annual reviews and maintaining SEND records.

What the school offers its staff

• Local Government Pension Scheme – Greater Manchester Pension Fund
• Access to Employee Assistance Programme
• On site free parking
• Cycle to work scheme

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

What skills and experience we're looking for

Essential

• Working in a school or office environment in an administrative capacity
• Working in a busy office with the ability to respond positively to high work demands and at time, extreme pressure
• Handling confidential information and materials sensitively and appropriately
• Managing own workload, monitoring performance and ensuring optimum use of resources and systems available
• Undertaking a range of clerical and administrative duties including data input and retrieval
• Excellent organisational skills
• Ability to prioritise workload and conflicting priorities
• Ability to work to deadlines with excellent attention to detail and accuracy levels
• Ability to work as an efficient team member
• Ability to work unsupervised and organise own workload
• Ability to be effective in the face of difficult situations
• Articulate and attentive to detail
• Confident oral communicator and excellent interpersonal skills with the ability to interact and communicate effectively with a wide range of stakeholders
• Confidence and ability to establish effective working relationships
• Willingness and ability to work co-operatively as part of a team
• Ability and willingness to use own initiative
• Flexibility and ability to cope with a wide range of tasks in a busy and changing environment
• A commitment to being a role model for pupils in relation to overall conduct to include the following; dress code, attendance and timekeeping
• Bright, confident personality, energetic, enthusiastic and committed
• Reliable, honest and trustworthy
• Ability to handle confidential issues and materials sensitively and appropriately

Desirable

• Experience of working in a school environment
• Experience of administration of writing, amending EHCP’s, minuting annual reviews and maintaining SEND records.

What the school offers its staff

• Term time only (including 5 INSET days), plus 2 weeks during periods of school closure
• Local Government Pension Scheme – Greater Manchester Pension Fund
• Access to Employee Assistance Programme
• On site free parking
• Cycle to work scheme

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Job Description:
Are you a qualified solicitor RTA or an experienced Litigation Executive who is looking for a new role? We are looking to expand the Litigation team and are recruiting for a solicitor or Litigation Executive with over 2 years experience of handling RTA/PI claims.

You will be responsible for your own caseload of litigated RTA claims in addition to providing support on complex matters to the claims handlers and paralegals within the department. Cases will be predominately RTA claims .

The Role:
- Personal Injury Solicitor/Litigator
- Reviewing liability and quantum on personal injury files (including credit hire) prior to issuing proceedings
- Drafting court documents to issue proceedings
- Liaising with client for further information/documents required in order to fully evidence claim
Reviewing medical reports and any other
- Reviewing offers received and providing advice as to the risks to client
- Reviewing Defences and preparing Replies
- Drafting List of Documents and reviewing Defendant’s List
- Taking and drafting witness statements from client and any other witnesses
- Preparing client and case for trial
- Briefing counsel
- Attending trials where in local vicinity

The Candidate:
At least 2+ years experience
You should have excellent client care skills and a commercial approach to your work

Job Type:
Permanent

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full-Time Temporary Admin Officer - Lancaster

Contract: 3 months with the possibility of extendingWorking

Hours: Monday to Friday, Office Hours (37 hours per week

)Hourly Rate: £11.59 per hour

Job Description:We are currently seeking an organised, motivated Admin Officer to support the admin team based at Lancaster Courthouse. The role will include preparing papers and files for court, tribunals, hearings and meetings; creating and updating records, including collecting information; data input, communicating with the Judiciary and other court staff and handling face to face, telephone and email enquiries from court users. The role will also involve court clerking so successful applicant must be comfortable attending court hearings. Training will be provided on internal systems. Excellent communication and IT skills are required for this post.

Requirements:" Able to follow well established processes and detailed instructions." Strong administrative skills with proficiency in Microsoft Office packages" Excellent communication skills, both written and verbal.

Benefits:" Weekly pay, holiday and pension scheme" Location accessible by car, train or bus

Application Process:If you are interested in this position, please apply online.

Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Service Care Solutions are looking for an Administrator to work within the Lancashire Constabulary on a 3-month initial contract.

Location: Preston (PR4)

Job role/responsibilities:

Ensure efficient and effective administration of the Constabulary's fleet and the Fleet Management Tranman system.

• Efficient administration of the Fleet Management System, ensuring that comprehensive records for all Constabulary vehicles are accurately recorded and maintained.
• Attend and contribute to daily briefings.
• To run the fleet service scheduling as per agreed procedures and parameters, ensuring vehicles are serviced on time.
• Effectively plan and produce servicing schedules for the Constabulary's fleet, taking operational priorities into account to maximise vehicle availability.
• To ensure all vehicles are serviced in line with manufacturers recommendations and in line with the Police maintenance/service specifications.
• To effectively plan and arrange for vehicles to be moved around the Constabulary by closely liaising with Fleet Recovery Drivers and customers.
• To ensure all vehicles are registered, taxed, and insured in line with vehicles legislation.
• To manage vehicle disposals, commissioning, fuel cards, and any other associated vehicle fleet requirements
• To assist with the effective management of daily defect reporting through the Force Fleet Management systems and the fleet services mailbox.
• To provide timely and regular updates to customers, including realistic timescales for service, repair, warranty, and other external work.
• Effective communication with managers and colleagues within the Fleet Management Department highlighting priorities and issues where necessary.
• To support the Fleet Administration Supervisor and attend meetings/seminars to represent the department as required.

Knowledge/Experience required:

• Experience of working in an administrative role within a busy office environment
• Ability to maintain and record information clearly and accurately.
• Ability to communicate with a wide range of audiences utilising verbal, written, and listening skills effectively.
• Ability to prioritise and organise workloads to meet deadlines and tight timelines.
• Proficient in MS Office.
• Experience of working to deadlines and tight timescales, within a busy environment.
• Driving License.

Qualifications:

• N/SVQ Level 2 or above Diploma in Customer Service or equivalent qualification or willingness to work towards within two years.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

Job Advert

25 hrs per week, 39 weeks per year, salary pro rata.

West Lothian Council reserve the right to close this post early depending on applicant response levels.

We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds

West Lothian Council are committed to far reaching changes to the way we deliver our Education Services. These changes include giving you the support and environment that you need to get on with your job and develop your abilities. Our dedication is demonstrated by the whole council achievement of the Investors in People Standard and always aiming a little higher in our service delivery and improvements.

Murrayfield Primary School is a non-denominational school serving the community of Blackburn in West Lothian. The school community consists of 9 Primary classes and a 40/40 ELC.

At Murrayfield we pride ourselves on developing positive relationships with all stakeholders. The staff team work collaboratively to provide the very highest quality of learning and teaching experiences to our children and families. We are proud of the excellent partnership working we have installed across all three settings.

The successful candidate will carry out financial and administrative operations, following West Lothian Council policies and procedures, in order to ensure the effective day to day running of the school and working closely in partnership with staff, parents and learners.

This post is considered Regulated Work with children and/or protected adults under the Protection of Vulnerable Groups (PVG) Scotland Act 2007. From 28 February 2011 preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by West Lothian Council

Proud member of the Disability Confident employer scheme

The role
We are currently looking to appoint a Corporate Support Admin Assistant. The role will support the Corporate Admin Office in delivering a customer focused service and will provide admin support to all departments within the Council. To assist the development of the service to meet the business and community requirements of the Council by delivering an excellent customer service

Qualifications
- Administration Qualification (NVQ Admin Level 3 or equivalent) would be desirable
- Educated to GCSE standard ‘C’ or above (or equivalent)

Duties and responsibilities
­- Undertake routine clerical and administrative support to services across the Council, maintaining a high level of discretion and confidentiality.
­- Maintain and update all administrative and information systems and processes as required, including retrieving and collating information to ensure delivery of a high level administrative service.
­- Operate relevant equipment and ICT packages, including updating the Council’s website.
­- Communicate with customers and resolve enquiries.
­- Work cooperatively with other officers of the Council to ensure a fully integrated service for our customers.
­- Collect and distribute incoming mail and prepare and despatch outgoing mail as appropriate.
­- Process applications received by the Council and process associated invoices and manual and electronic payments.
­- Make room bookings for internal and external clients, in all Council buildings, to include arrangements for catering provisions and refreshments and assist with corporate events.
­- Record customer complaints, compliments and enquiries accurately, liaising with appropriate colleagues where action is required.
­- Contribute to improving and developing administrative systems and processes.
­- Carry out any other duties as directed which may from time to time be required.

Person Specification
­- Experience working with administrative systems and procedures in a busy office environment
­- Experience of dealing with members of the public in relation to a variety of issues
­- Experience of responding effectively to telephone and email enquiries
­- Experience of inputting data accurately and with attention to detail
­- Ability to communicate confidently with people at all levels, providing support and developing co-operative working relationships
­- Excellent IT skills, particularly regarding the use of Microsoft Office
­- Ability to work on own initiative and manage own workload with minimum supervision
­- Ability to receive and follow instructions
­- Excellent written and verbal communication skills
­- Ability to accurately record, process and receipt incoming payments
­- Ability to undertake a wide range of administrative tasks
­- An understanding of excellent customer care standards
­- Ability to work successfully and flexibly as part of a team
­- Ability to deal with confidential/sensitive issues
­- Ability to work under pressure
­- Ability and willingness to demonstrate the council’s values and behaviours

Benefits
* Flexible working
* Family friendly policies
* On-site free parking
* Up to 31 days' annual leave
* Option to purchase additional leave
* Salary sacrifice cycle to work scheme
* Savings and loan scheme
* Discounted gym membership
* Generous pension scheme
* Additional voluntary contribution to AVC
* Staff reward scheme
* Employee Assistance Programme
* Employee forums (Your Voice, Health & Wellbeing)

General Statement
The information contained in this job description is provided to assist employees joining the council to understand and appreciate the work content of their post and the role they will play in the organisation. However, the following point should be noted:

• Whilst every endeavour has been made to outline all the duties and responsibilities of the post, a document such as this does not permit every item to be specified in detail. Broad headings, therefore, may have been used, in which case all the usual associated routines are naturally included in the job description.

How to apply
Download and complete the application form at https://www.rossendale.gov.uk

Application forms should be returned to: recruitment@rossendalebc.gov.uk OR
Rossendale Borough Council, People & Policy, The Business Centre, Futures Park, Bacup, Lancashire, OL13 0BB

Alternatively, email your name and address, quoting reference number KA1008 to recruitment@rossendalebc.gov.uk or telephone People and Policy on 01706 252513.

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you will need to meet the minimum requirements for the role, and identify with one of the below criteria:
• Members of the Armed Forces and veterans
• If you consider yourself to be disabled or if you have a long-term health condition.

Closing Date – Tuesday 3rd September 2024 at 10am
Interview Date – Thursday 12th September 2024

Proud member of the Disability Confident employer scheme

A Vacancy at East Lancashire Hospitals NHS Trust.


PREVIOUS APPLICANTS NEED NOT APPLY

The job is based within the Ophthalmology Admin Department at Burnley General Hospital. We are seeking an enthusiastic and hard-working individual to join a team of Band 4 Medical Secretaries to support them within their roles.

An exciting opportunity has arisen for a Clerical Officer/Audio Typist to join a very busy Ophthalmology Department to support the medical secretaries with their clinic typing etc



East Lancashire Hospital NHS Trust aims to deliver the highest quality care to its patients. We employ dedicated staff, some of which have won awards for their work and are internationally renowned. With the support of our staff and the public we have ambitious plans to continue to raise the standard of patient care and services throughout East Lancashire. The Trust offers care across three hospital sites and it is always responding to the changes in patients' needs, using state-of-the art facilities and equipment to treat three quarters of a million people each year.

Our vision is to provide the people of East Lancashire with the best up-to-date medical care, with respect, dignity and well being of all our patients at all times.

The main responsibilities of this role are to support the medical secretaries with their clinic typing. You will also be responsible for delivering and collecting case notes to and from Medical Records and Clinics. You will also be required to track in casenotes waiting to be typed and distribute casenotes to Medical Secretaries as necessary.


This advert closes on Tuesday 20 Aug 2024

We are seeking a dedicated and organized Admin Assistant to support our Service Development Manager within the children’s services sector at Holywell Children’s Homes. The ideal candidate will possess excellent organizational skills, attention to detail, and the ability to handle various administrative tasks to ensure the smooth and efficient operation of our services.
________________________________________
Key Responsibilities: Administrative Duties:
• Handle incoming and outgoing post and manage telephone and email communications.
• Cover reception duties, including greeting and assisting visitors.
• Type up documents, update and ensure all administrative documents are current and accurate.
• Update computer records and manage data entry tasks.
• Operate office equipment such as printers and photocopiers, conduct stock takes, reorder supplies, and seek authorization for outgoing costs from the Registered Manager.
• Set up meetings, take minutes, and distribute them accordingly.
• Produce documents and reports as required.
• Restock office supplies and other small supplies within the Home.

Service Development Support:
• Assist with the development and implementation of up-to-date service policies and procedures in compliance with current regulations.
• Implement guidelines from the Children’s Homes Regulations Including the Quality Standards (April 2015), The Children’s Homes (England) Regulations 2015, the Homes Statement of Purpose, and the Children Act 1989.
• Support the Registered Manager in maintaining compliance with statutory requirements and obligations (e.g., Children’s Homes Regulations 2015, Mental Health Act 1983, Mental Capacity Act 2005, NHS & Community Care Act 1990, Protection of Vulnerable Groups Act 2006, Disability Discrimination Act, Human Rights Act).
• Assist in ensuring the smooth and effective running of all operational procedures, and record keeping.
• Communicate and collaborate with Holywell’s partners, including local authorities, ICHA, PCSO’s, other professionals, and families as instructed by the Service Development Manager.

Supporting the Service Development Manager:
• Assist the Service Development Manager in managing the Registered Care Home and staff in the absence of a Registered Manager.
• Help in achieving and maintaining high standards of governance and ensuring compliance with legislative, professional, and quality standards to achieve a GOOD or OUTSTANDING rating by OFSTED.
• Support the Service Development Manager in working closely with Commissioners, families, and advocates for children to maintain Holywell’s interests and reputation.
• Assist in keeping Holywell’s policies and procedures up to date, ensuring all staff are familiar with and understand them.
• Support in developing a database of contacts with key commissioners of children’s services and preparing documentation for service registration with regulatory authorities (OFSTED).
• Assist in preparing annual budget forecasts and managing staff teams effectively to deliver full support to children and achieve compliance with statutory requirements and Holywell’s standards.

Organizational Responsibilities:
• Make autonomous decisions within the scope and role of professional practice, adhering to organizational guidelines and responsibilities.
• Assist and advise Holywell Children’s Services Limited on resource utilization and the development of high-quality services.
• Support Holywell’s status as an Investor in People and a Preferred Provider of social care services.

Essential Skills and Qualifications:
• Excellent organizational skills and time management.
• IT literate
• Computer literacy and proficient keyboard skills. Word processing / data processing/ spreadsheets/ presentations
• NVQ level 3 or equivalent in literacy and numeracy or equivalent
• Willingness to undertake training to develop skills to take a proactive role in administration and software, i.e., forward planning, negotiation, monitoring, making recommendations.
• Strong communication skills and the ability to work well as part of a team.
• A good level of English spelling and grammar.
• Good numeracy skills with accuracy and attention to detail.
• The ability to use initiative and work independently when required.

Experience
• Experience in organising and managing administrative systems and procedures in an office environment
• Experience of working as part of a team
• Experience of working on own initiative
• Skills, Knowledge and Ability.
• Ability to undertake a wide range of administrative tasks including word processing and filing
• Ability to collate statistical data and present both orally and in written reports
• Ability to apply information communications technology to the responsibilities of the job
• The ability to take accurate minutes
• Good understanding of issues associated with working in Social Care.
• Ability to respect confidentiality.
• Ability to deal with contentious / difficult situations and resolve conflicts.
• Ability to work to a high level of autonomy under limited direct supervision, including determining and organising information; to manage own workload, to work under pressure and with initiative
• Ability to work successfully as a member of a team
• As an employee of Holywell, you will be required to pursue actively with Holywell’s policies on equal opportunities and race relations and to undergo any training associated with this.
• Willingness to learn or knowledge of using computerised systems for budget management.
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DISCLOSURE – Barring Systems
This post is subject to an enhanced disclosure under the DBS.

Your new company
A reputable manufacturing business based in Morecambe, are seeking an experienced Purchase Ledger Clerk.to join their team on a permanent and full time basis. This business boasts a financial turnover of over £30million and specialise in niche products, distributed across the UK and Europe.

Your new role
In your new role as Purchase Ledger, you will be reporting to the Finance Manager. You will be responsible for processing high volumes of invoices daily, dealing with purchasing and producing statement reconciliations. You will make payments to suppliers, upload payments to the bank and send remittances. Alongside the purchase ledger, you will be responsible for processing staff expenses and any other ad-hoc support in the Finance team. This is a full-time role, based from their offices in Morecambe.

What you'll need to succeed
To be successful, experience of working in a similar role previously is essential. Experience of working on ERP systems would be highly preferable, but not essentia. You will have good working knowledge of Excel and be comfortable working with complex spreadsheets.

What you'll get in return
In return, you will be offered a salary of £26,000. Your benefits package includes:

• 33 days holiday
• Employee pension scheme
• Death in service x4
• Parking on-site
• Full-time hours, with flexible working.

What you need to do now


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