Total 39 Administrative / Clerical job vacancies in Bedford, Home Counties, MK42 7AW

Are you looking to build a rewarding career in a dynamic and professional environment? Our client, a respected wealth management firm, is seeking a motivated Administrative Assistant to support their financial services team.

Administrative Assistant
Bedford, MK40 3JY – home working options 1-2 days per week depending on rota (after probation)

• Full time, permanent
• £25,000 per annum

Please Note: Applicants must be authorised to work in the UK

Our client is a leading wealth management business known for its professionalism and dedication to client service. They pride themselves on delivering tailored financial solutions to help clients achieve their goals. With a collaborative and supportive team culture, they are committed to staff development and excellence in every aspect of their work.

The Role

This dual-focused role involves providing dedicated administrative support to one of the Wealth Managers while ensuring the smooth day-to-day operation of the office. It’s an excellent opportunity to gain hands-on experience in a professional financial services environment.

Key Responsibilities:

• Provide general administrative support, including filing, scanning, and basic letter writing
• Update and maintain records such as databases, product applications, and client reviews
• Prepare documents, information packs, system reports, and draft letters
• Liaise with policy providers, clients, and IT support
• Print and bind letters/reports as required
• Handle general reception duties, including greeting visitors, answering telephones, and sorting posts

Benefits:

In addition to a competitive salary, you’ll enjoy:

• Pension matched up to 5%
• Work-from-home options (1–2 days per week after probation)
• 25 days of annual leave plus bank holidays and an additional day for your birthday
• On-site parking
• Free tea and coffee
• Opportunities for career development and professional training

The Ideal Candidate

You’re an organised, detail-orientated individual who can take initiative and work efficiently. Your ability to manage time-consuming tasks with care and precision will make you a key contributor to the team’s success. About you:

• Exceptional communication and organisational skills
• Proficient in IT systems, including Microsoft Word, Excel, Outlook, and provider platforms
• Professional appearance and demeanour
• A confidential and discrete approach to handling sensitive information
• Keen attention to detail with high accuracy
• Ability to work independently and collaboratively
• Enthusiastic, self-motivated, and methodical

If you’re ready to advance your career in financial services, this is your chance to join a friendly and professional team. Apply today!

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application.

Other suitable skills and experience include Administrator, Office Assistant, Client Services Administrator, Finance Assistant, Receptionist, Personal Assistant, Data Entry Clerk, Administrative Coordinator, Customer Service Assistant, Team Secretary.

Job summary: To provide a range of secretarial and clerical duties to the partners and staff of the Practice. To summarise all paper medical records, to include logging health promotion data such as immunisations, and enter details of significant illnesses and treatments. Because of the nature of the role and the concentration required, post holders will be expected to undertake other administrative duties to provide periodic relief. Primary Duties and Areas of Responsibility: Medical Secretary To provide a complete medical secretary service including word processing, filing, audio typing, photocopying and the composition of letters To provide a fast and accurate copy and audio typing service producing clinical letters and other documents for the Practice Complaints Officer and Pharmacists Dealing with enquiriesand processing referrals through the NHS.net email Taking calls from patients and dealing with their queries Ensuring that all correspondence is posted without delay and that appropriate records are kept Keep electronic records of all correspondence and, where appropriate, produce paper copies Make phone calls as requested and record significant information from such encounters Liaise with DRSS (Devon Referral Support Services) in Plymouth in relation to online referrals Monitor the online e-referral website, daily checking the activity lists and dealing with rejections and queries accordingly, bring them to the attention of the referring GP Inform GPs of any updates and amendments to the referral processes and issues raised by DRSS Phone or write to patients with regard to their referral and up to date biometrics and contact details Record and deal with solicitors requests for copy notes and reports. Photocopy or scan, via iGPR, all within a 30 day time limit, ensuring that invoices are prepared for all request and accordingly recorded and despatched as necessary Summarising Coding Enhanced services Cornwall County Council Scanning Deductions Checking in new notes Checking emergency hospital admissions on a daily basis and forwarding to GPs Support the practice IT systems The duties of this post are wide ranging and will require the post holder to be flexible in adapting to changing circumstances and full training will be provided to the successful candidate with potential to develop skills. Communications and Working Relationships Key links will include GP Partners, Practice staff, Community Trust staff, KCCG staff and members of the public visiting the office or making enquiries by telephone. Confidentiality: In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified

Wixams Academy Sixth Form opened its doors to students in September 2022. As the academy expands to double, its size over the next 18 months and Sixth Form moves into its own building, we have need to expand the Sixth Form management team. Wixams Academy is looking to appoint an organised Sixth Form Study Supervisor and Administrative Assistant to manage the KS5 Silent Study Space and provide a comprehensive, efficient and professional administrative service to the Sixth Form team, including supporting the Sixth Form admissions and enrolment process. You will work closely with the Assistant Headteacher – Head of Sixth Form, Deputy Head of Sixth Form and the Sixth Form pastoral team. Wixams Sixth Form is rated “Good” by Ofsted and has a very positive profile within Bedford Borough. You will work closely with and be an integral part of this driven, focused and hard-working team as we progress towards our goal of reaching Outstanding status. To be successful in this role you will need to be organised, have acute attention to detail and have the ability to multitask. The ideal candidate will have a good level of education and proven experience of working in a busy administrative/office management role, preferably having experience of working in a Sixth Form. Wixams Sixth Form is on a journey to becoming a nationally renowned post 16 provider working at an Ofsted outstanding standard. We pride ourselves in offering students a diverse range of experience, a broad curriculum and personalised support to enable them to leave us with outstanding academic qualifications and as fully rounded, successful citizens. Please read the Sixth Form Study Supervisor and Administrative Assistant information document for more information about the role, Job Description and Person Specification.35 hours per week – 8:15am-4pm 5 days a week – Term Time Only + 1 week Salary: £29,541 FTE, £22,605 pro rata Start date: As soon as possible All appointments are subject to safer recruitment and safeguarding checks, including an enhanced DBS clearance check, Prohibition from Teaching Checks and a Section 128 Direction Check (if applicable). KST is committed to the safeguarding of the children and young people in our care and actively promotes their welfare. We expect all staff and volunteers to share this commitment. KST is an equal opportunities employer and welcomes applications from minority groups.

What skills and experience we're looking for

To be successful in this role you will need to be organised, have acute attention to detail and have the ability to multitask. The ideal candidate will have a good level of education and proven experience of working in a busy administrative/office management role, preferably having experience of working in a Sixth Form.

What the school offers its staff

Please refer to JD document

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

What skills and experience we're looking for

Maghull High School is part of the Southport Learning Trust family of schools. We are seeking to recruit an experienced, suitably qualified and committed individual to join our highly effective administrative team. As the first point of contact for Maghull High School, the postholder will always promote a positive image of the school and ensure that safeguarding procedures for visitors are adhered to. They will also be required to provide general administrative support across the school as required.

Excellent communication and organisational skills are essential to this role. The successful applicant will demonstrate initiative, enthusiasm and flexibility.

What the school offers its staff

Maghull High School is part of the Southport Learning Trust, which currently includes Greenbank High School, Stanley High School, Birkdale High School, Meols Cop High School, Bedford Primary School and Kew Woods Primary School. Our Trust welcomes teachers who are enthusiastic, energetic, and dedicated individuals with a talent for working with young people and a love of education. We are seeking colleagues who can build robust and effective relationships with staff, parents, students, and the wider community in order to further the ethos of the Trust.

Commitment to safeguarding

Maghull High School is committed to taking all reasonable steps to ensure the safety, health and wellbeing of all pupils at the school. If staff have concerns regarding possible abuse of a child whether it relates to ill-treatment, neglect or any other form of abuse or appears at risk of abuse, they will, in the best interests of the child, follow the procedures laid down by the Safeguarding Board. A full version of the school’s Safeguarding Policy is available at https://www.maghullhigh.com/safeguarding/

Covering a range of shift patterns ward clerks will provide a consistent and robust administrative support on the Same Day Emergency Care Unit As the first point of contact, courteously and efficiently receive all face to face and telephone enquiries from staff, patients, carers and external agencies in relation to hospital admissions, appointments and general enquiries, ensuring that accurate records, both manual and electronic, are maintained and appropriate action is taken in a timely manner Provides a front door meet and greet service, answers the telephone and deals with enquiries from hospital staff and the public concerning admission, transfer and discharge of patients. Ensuring correct information is made available, recorded or passed on to the relevant patient or member of staff Be responsible for the timely and accurate input of non-clinical patient related information on the hospitals electronic systems ensuring systems are regularly monitored and kept up to date To liaise with the data quality department to report any anomalies found in any patient data on the trusts clinical systems, highlighting errors or concerns To ensure the information recorded on trust clinical systems are accurate and consistent, verifying patient demographics data against national systems for every attendance Deal with telephone enquiries in a polite and courteous manner Remain composed at all times Show empathy when dealing with emotionally distressed patients To undertake Trust mandatory training and to attend appropriate training courses identified by the manager as required Be able to concentrate whilst working in a busy, potentially noisy environment To maintain any paper based documentation on the ward relating to patients admission and discharge In accordance with data protection and patient confidentiality principles, ensure patient health records are stored and located in a secure area and are not at any time left in a public area. Also to ensure patient records/names are not visible/are screened from view to members of the public/visitors during the working day Prepare all relevant documentation for clinics, making sure patient labels are printed Ensure PIMS system is fully maintained, all patient information up to date and clinics are appropriately cashed up Ensure that the Reception area is well maintained at all times, this may involve liaison with Domestic and Estates departments Arrange and document further clinical reviews or book follow-up clinic appointments Arrange photocopying as required Deal with daily internal and external post Any other duties relevant to the area of work Ensure notes are sent to coding within set time limits To ensure clerical support to the department for all non-clinical duties Work within clearly defined Standard Operational processes (SOPs) To work with the Nursing and Medical team towards achieving the Key Quality Indicators as set out by the trust Supervise stock control, undertake stock ordering and assist with annual stock take audit Competent and able to manage Nerve Centre, excel spreadsheets, ICE, IPM and a net. Account The list of responsibilities above, are key primary requirements for the role, however, additional duties may be required to ensure patient and employee safety is met

**Additional Information:

**Job Title:** Personal Advisor (Children's Services - Leaving and Aftercare)

**Role Clarification

This role is part of a 16 Plus Team dedicated to supporting Children Looked After (CLA) and Care Leavers during their transition to adulthood. The Personal Advisor will play a crucial role in providing comprehensive support to care leavers as they navigate the challenges of independence, ensuring they have the necessary resources and guidance to thrive. This includes working closely with Unaccompanied Asylum-Seeking Children (UASC) and other vulnerable groups. The Personal Advisor will be responsible for assisting care leavers in all aspects of their lives, from housing and education to employment and emotional well-being.

**Key Responsibilities:**

- Provide individualized support and advocacy for care leavers as they transition from care to independence, addressing their holistic needs and aspirations.
- Collaborate with the 16 Plus Team and other relevant stakeholders to develop and implement effective support plans tailored to the unique circumstances of each care leaver.
- Support care leavers in accessing housing, education, employment, healthcare, and other essential services, ensuring they have the necessary resources to succeed.
- Assist care leavers in developing essential life skills, such as budgeting, cooking, and self-advocacy, to enhance their independence and self-sufficiency.
- Conduct regular assessments to identify the evolving needs and goals of care leavers, adjusting support plans as necessary to ensure their continued progress and well-being.
- Provide emotional support and crisis intervention to care leavers facing challenges or difficulties, empowering them to overcome obstacles and build resilience.
- Advocate for the rights and interests of care leavers within the care system and broader community, ensuring their voices are heard and their rights are respected.
- Maintain accurate and up-to-date records of all interactions and interventions with care leavers, adhering to departmental policies and procedures.
- Stay informed about relevant legislation, policies, and best practices related to leaving care and support services, integrating this knowledge into practice to enhance service delivery.
- Collaborate with colleagues and external partners to facilitate smooth transitions for care leavers, promoting seamless continuity of support as they move towards independence.
The Personal Advisor role within the 16 Plus Team is integral to supporting care leavers during a critical period of transition in their lives. Candidates should possess a strong understanding of the needs and challenges faced by care leavers, as well as experience in working with teenagers in a statutory setting. Knowledge and experience of working with Unaccompanied Asylum-Seeking Children (UASC) is essential. The ability to complete Pathway Plans and advocate for the rights of care leavers is paramount. A car is essential for this role, and candidates should be prepared for office-based work on designated days.

Personal Trainer
Nuffield Health Wakefield FWC | Fitness | Permanent contract |
Salary from £27,264.64 up to £34,116.16 OTE depending on experience

If you're a Personal Trainer who's ambitious and caring, you'll love being a part of Nuffield Health. As the UK's largest Healthcare Charity, we offer somewhere you can grow while you're making a lasting difference to people's lives. Plus, we'll give you paid holiday and you won't have to pay a fee to train clients at our facilities.

As a Personal Trainer at our Wakefield Fitness and Wellbeing Club, you're confident, outgoing and approachable. Whether you've been training for a while or just recently qualified, it's important that you've achieved REPs Level 3 or CIMSPA Practitioner (or above). A natural communicator, you're great at listening, understanding and explaining things.

As a Personal Trainer, you will:

• Have full access to Nuffield Health's incredible range of services

• Connect with and motivate members to reach their fitness goals and maintain a healthier lifestyle

• Be confident about delivering a range of sessions and consultations

• Carry out high-quality inductions, health MOTs, group and personal training sessions, and general gym duties

• Enjoy clear career progression with unrivalled opportunities to move onwards and upwards

• Explore opportunities to progress into a Wellbeing Lead and management roles

Salary is based on 40 hours a week, made up of 32 Hours gym floor with 8 hours of PT sessions. As your client base grows, you will drop your gym floor hours to maximise your PT earning potential of up to £34,116.16 OTE.

Whilst on probation all contracts will be a minimum of 24 gym floor hours, this is to ensure you earn a guaranteed minimum salary. Your earning will increase as you establish your PT clients and improve your earning potential.

PT sessions have a sliding scale, the more you deliver the more your take home earning potential is.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From gym membership to physiotherapy, private healthcare, financial wellbeing advice and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community difference here. Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

The NHS is changing. More emphasis on community-based care means there’s never been a better time to join us.

We are looking for an enthusiastic and adaptable Admin Team Leader to join our professional team.

We’re a close team but we’re never exclusive, if you can bring a professional approach and fresh ideas we would love to hear from you.

Please note, this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

Could you use your skills and experience to support the NHS to deliver great patient care? Great patient care needs great people to support clinical teams. That’s where you come in.

We’re always looking for enthusiastic, responsive, and adaptable people to join our outstanding trust. This role is an important one as you’ll be using your knowledge, experience and expertise to providesupportto our hard-working frontline NHS teams.

We put patients first and we expect all of our colleagues to do the same, so although NHS experience isn’t a requirement for this role you’ll need to share our passion for delivering excellent patient care and keep that passion at the forefront of your professional activity at all times.

The challenges come thick and fast in this role but you’ll know that your input is contributing to the excellent experience our patients and service users have every day.

Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences

We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both

See where you can go with KCHFT career pathways

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community differencehere.

Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.


This advert closes on Sunday 15 Sep 2024

1. To prioritise and efficiently organise own workload on a daily basis to ensure all task are completed in a timely manner. 2. To provide a complete administrative service including word processing, filing, audio typing and the composition of letters. Prepare straightforward responses and requests for the Consultants and designated clinical staff as appropriate. 3. Knowledge of secretarial procedures and medical terminology. 4. To be responsible for providing and receiving patient information, including results of investigations, maintaining tact and diplomacy at all times, with due regard to confidentiality. 5. Provide the first point of contact for all telephone enquiries e.g. from GPs, patients, relative etc in a courteous and diplomatic manner, using judgment to establish priority and course of action. 6. Be responsible for the distribution of internal and external post. 7. To liaise and maintain close working relationships with other secretaries, wards, department and community based health services, to ensure a smooth and efficient service. 8. To cover leave for the other secretaries within the department, including taking telephone messages, organising results and other urgent administrative requirements to maintain the safe running of the service. 9. To organise and maintain the consultants diary ensuring relevant information is disseminated appropriately. Organise regular/ad hoc meetings as required. 10. To minute meetings if required by the Consultant and their team. 11. Be responsible for sorting and filing of patient results/documentation in patient records in line with the medical records policy. 12. Develop office and secretarial practices to continually improve service delivery. 13. To provide secretarial support when the Consultant has taken on other responsibilities i.e. Royal College responsibilities, Clinical Director, Medical Director etc. 14. To assist in the implementation of induction programmes and demonstrate duties to new starters. 15. To adhere to Trust policies and procedures. To participate in reviewing policies for own work area. 16. Ensure referral letters are tracked and actioned as outlined in the Outpatient Policy 17. To receive and respond to queries from external parties, patients and relatives, or other departments, escalating more complex / clinical queries to the relevant member of the team. 18. Ensure clinical administration is dealt with effectively, including those matters where liaison with other departments, hospitals or services is necessary. 19. Be responsible for ensuring all referral letters are available for clinics in a timely manner, including the printing of letters from the Choose & Book system.

The post holder will be responsible for providing a comprehensive medical secretarial service to Consultants, Specialists Nurses and other key team members within the Cardiology department. The medical secretary is instrumental to the smooth running of the office as well as the organisation of the consultants workload. The post holder will need to work without supervision by using their own initiative when dealing with enquires, have the necessary skills to communicate with people at all levels, and to overall maintain a high standard of service to meet the needs of each patient.

Personal Trainer
Nuffield Health Wakefield FWC | Fitness | Permanent contract |
Salary from £27,264.64 up to £34,116.16 OTE depending on experience

If you're a Personal Trainer who's ambitious and caring, you'll love being a part of Nuffield Health. As the UK's largest Healthcare Charity, we offer somewhere you can grow while you're making a lasting difference to people's lives. Plus, we'll give you paid holiday and you won't have to pay a fee to train clients at our facilities.

As a Personal Trainer at our Wakefield Fitness and Wellbeing Club, you're confident, outgoing and approachable. Whether you've been training for a while or just recently qualified, it's important that you've achieved REPs Level 3 or CIMSPA Practitioner (or above). A natural communicator, you're great at listening, understanding and explaining things.

As a Personal Trainer, you will:

• Have full access to Nuffield Health's incredible range of services

• Connect with and motivate members to reach their fitness goals and maintain a healthier lifestyle

• Be confident about delivering a range of sessions and consultations

• Carry out high-quality inductions, health MOTs, group and personal training sessions, and general gym duties

• Enjoy clear career progression with unrivalled opportunities to move onwards and upwards

• Explore opportunities to progress into a Wellbeing Lead and management roles

Salary is based on 40 hours a week, made up of 32 Hours gym floor with 8 hours of PT sessions. As your client base grows, you will drop your gym floor hours to maximise your PT earning potential of up to £34,116.16 OTE.

Whilst on probation all contracts will be a minimum of 24 gym floor hours, this is to ensure you earn a guaranteed minimum salary. Your earning will increase as you establish your PT clients and improve your earning potential.

PT sessions have a sliding scale, the more you deliver the more your take home earning potential is.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From gym membership to physiotherapy, private healthcare, financial wellbeing advice and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

**Additional Information:

**Job Title:** Personal Advisor (Children's Services - Leaving and Aftercare)

**Role Clarification

This role is part of a 16 Plus Team dedicated to supporting Children Looked After (CLA) and Care Leavers during their transition to adulthood. The Personal Advisor will play a crucial role in providing comprehensive support to care leavers as they navigate the challenges of independence, ensuring they have the necessary resources and guidance to thrive. This includes working closely with Unaccompanied Asylum-Seeking Children (UASC) and other vulnerable groups. The Personal Advisor will be responsible for assisting care leavers in all aspects of their lives, from housing and education to employment and emotional well-being.

**Key Responsibilities:**

- Provide individualized support and advocacy for care leavers as they transition from care to independence, addressing their holistic needs and aspirations.
- Collaborate with the 16 Plus Team and other relevant stakeholders to develop and implement effective support plans tailored to the unique circumstances of each care leaver.
- Support care leavers in accessing housing, education, employment, healthcare, and other essential services, ensuring they have the necessary resources to succeed.
- Assist care leavers in developing essential life skills, such as budgeting, cooking, and self-advocacy, to enhance their independence and self-sufficiency.
- Conduct regular assessments to identify the evolving needs and goals of care leavers, adjusting support plans as necessary to ensure their continued progress and well-being.
- Provide emotional support and crisis intervention to care leavers facing challenges or difficulties, empowering them to overcome obstacles and build resilience.
- Advocate for the rights and interests of care leavers within the care system and broader community, ensuring their voices are heard and their rights are respected.
- Maintain accurate and up-to-date records of all interactions and interventions with care leavers, adhering to departmental policies and procedures.
- Stay informed about relevant legislation, policies, and best practices related to leaving care and support services, integrating this knowledge into practice to enhance service delivery.
- Collaborate with colleagues and external partners to facilitate smooth transitions for care leavers, promoting seamless continuity of support as they move towards independence.
The Personal Advisor role within the 16 Plus Team is integral to supporting care leavers during a critical period of transition in their lives. Candidates should possess a strong understanding of the needs and challenges faced by care leavers, as well as experience in working with teenagers in a statutory setting. Knowledge and experience of working with Unaccompanied Asylum-Seeking Children (UASC) is essential. The ability to complete Pathway Plans and advocate for the rights of care leavers is paramount. A car is essential for this role, and candidates should be prepared for office-based work on designated days.

1. Deal with electronic, telephone and written enquiries coming into the Hepatology office, providing the focal point of communication for all medical, professional and allied healthcare staff, both within this Trust and with external organisations, using judgment to facilitate a successful outcome for all enquiries. Deal with electronic, telephone and written enquiries coming from patients into the Hepatology office. Convey information which could be sensitive, difficult and distressing for patients and their relatives with tact, patience and discretion. Act independently to sort, distribute and prioritise incoming mail, including e-mail, using judgement and experience to prioritise and pass to clinicians or pass directly to other areas for action and information, using own initiative. Access the electronic referral system for referrals, ensuring they are triaged by a consultant and processed in a timely manner. Audio type clinic letters and correspondence dictated through the Big Hand system. Monitor consultant amendments and approvals to ensure these are done in a timely manner, and once approved, print and send out letters with any relevant inserts eg prescriptions, blood forms, test pots. Monitor outcomes of clinic letters, for example ensuring discharged patients have had future appointments cancelled, requests for imaging have been done and follow up appointments booked appropriately. Regularly review clinicians diaries to ensure clinical activity is correctly booked or cancelled depending on leave, liaising with the relevant clinical department, eg Outpatients or Endoscopy as appropriate. Liaise with the Outpatient departments to ensure clinics are correctly booked, slots have been fully utilised and urgent patients are prioritised. Follow through queries and progress chase, in order to free up clinical time for clinicians and improve information and access for patients. Scan documents to Mediviewer as necessary. Assist the Hepatology Admin Manager in the administration of the Liver Surveillance Service and Fibroscan service. This will involve tasks such as data entry, prompting clinicians to request imaging or tests, booking appointments and contacting patients who have failed to attend appointments. Support the 18 week patient pathway by providing timely information to the 18 week team and the Clinical Service Line management team as requested. Attend weekly Outpatient Clinic Review teams call and monthly team meetings. Manage own workload on a day to day basis, prioritising urgent tasks and escalating any potential issues with meeting deadlines to the Hepatology Admin Manager. Implement policies for own area and office/department with the guidance of the Hepatology Admin Manager or Service Manager. To carry out any reasonable work requests to meet the needs of the service. This may include covering for the Hepatology Admin Manager in her absence