Total 11 Senior Executive level Administrative / Clerical job vacancies in Liverpool/Chester/Lancashire/Manchester, L3 4BL

To provide an effective and efficient booking service. To be the first point of contact for patient calls. PRINCIPAL ACCOUNTABILITIES Providing an OPD appointment service to new and existing patients of the Trust. Liaising with PAs in ensuring the efficient use of outpatient capacity by monitoring of clinic schedules. Dealing with patient queries and ensuring calls are routed to the appropriate person in Patient Administration. Supporting key function of clinic template management. ORGANISATIONAL Patient experience: Providing an effective and efficient service to patients booking OPD appointments in accordance with communicated KPIs Ensuring inpatient appointment details are communicated in a timely manner in accordance with communicated KPIs Providing an efficient and professional manner when dealing with patient queries Maintaining the confidentiality of patient information at all time Teamworking: Working with the PAs in ensuring referrals are dealt with in a timely and professional manner and in accordance with communicated KPIs Coordinating cover of duties across the service lines during periods of holiday and / or sickness. Supporting other team members in providing an efficient and effective administration service to patients and Consultants. Communication: Communicating with patients and patient relatives over the telephone, responding to their queries in a caring, sensitive and reassuring manner. Use initiative when dealing with and resolving patient enquiries, escalating as appropriate. Providing information to the management team when requested and use initiative to escalate any issues as appropriate. Communicating with GPs other external agencies Providing information to staff in other departments Escalating issues to the PAs and Team Leader as appropriate. Policy & Service Development: Being aware of and adhering to administrative procedures and protocols relevant to the post. Observing the provisions of and adhering to all Trust policies and procedures Providing comments on, implement and adhere to secretarial / administrative procedures and protocols. Data Management: Recording all information as required on PAS including amendments Using Outpatient Waiting List functionality on PAS. QUALITY Training: Attending mandatory training in accordance with Trust policy Participating in in-house training and updating of skills as required Demonstrating on going learning and development related to the role GENERAL STATEMENTS Attending team meetings where required Maintaining confidentiality and abide by the Data Protection Act. Being familiar with and following health and safety policy and procedures and to be aware of individual responsibilities under legislation, drawing any areas of potential risk to the attention of managers Ensuring completion of timely PDR/Appraisal process with designated line manager Being able to demonstrate Trust values and behaviours (outlined in staff handbook) at all times Undertaking any other duties which are deemed appropriate to the band. The above indicates the main duties of the post which may be reviewed in the light of experience and development within the service. Any review will be undertaken in conjunction with the postholder. CONFIDENTIALITY All employees must adhere to policies and procedures relating to Information Governance, Confidentiality and Information Security. RISK MANAGEMENT The Trust is committed to approaching the control of risks in a strategic and organised manner. The post holder must be aware of their individual responsibilities as detailed in the Trusts Risk Management, Health & Safety and Incident policies, and those under the Health and Safety at Work Act. This includes the reporting of any untoward incident, accident, potential or actual hazard identified. SAFEGUARDING All staff are required to be familiar with the arrangements for safeguarding children, young people and vulnerable adults and support the organisation in promoting the welfare of children, young people and vulnerable adults. Staff working directly with children, young people and vulnerable adults will have a responsibility to ensure safeguarding and promoting their welfare forms an integral part of their duties. Staff who come into contact with children, vulnerable adults, parents and carers in the course of their work and/or have access to records will have responsibilities to safeguard and promote the welfare of children, young people and vulnerable adults. Staff who come into contact in the course of their duties, with parents, carers or other significant adults or children, young people and vulnerable adults should always be mindful of safeguarding and promotion of the welfare of these individuals. HEALTH AND WELLBEING The Trust is a Health Promoting Hospital. The Trust expects that when you are presented with opportunities to improve the lifestyle of our patients you seek help from appropriately trained clinical staff to ensure patients are supported and assisted in making the necessary lifestyle changes. This is in accordance with best practice as described in the DoH white paper Choosing Health Making Healthy Choices Easier. EQUAL OPPORTUNITIES The Liverpool Heart & Chest Hospital NHS Foundation Trust is committed to achieving equal opportunities. All employees are expected to observe this policy in relation to the public and fellow employees. All staff are expected to adhere to, and act in accordance with, the values & behaviours of the Trust. This document is intended to be used as a guide to the general scope of duties involved in this post. It is not exhaustive and should not therefore be used as a rigid specification. It will be kept under review and amended as required in consultation with the post holder.

One of the UK's largest and foremost law firms is currently looking for a Senior Assistant Company Secretary to play a key role as part of the General Counsel team. You would be joining one of the UK's leading firms of solicitors, ensuring the firm make effective and efficient decisions which are compliant with law and regulation.

Offering an attractive salary of c. £52,000 - £60,000 dependent on experience plus benefits including pension scheme, health insurance, critical illness cover, discretionary bonus scheme, and discounted gym membership, this is a great chance to oversee compliance, governance, and regulatory integrity at one of the most respected firms in the UK, recently ranked in the Best Workplaces for Wellbeing for Large Organisations.

Full-time permanent role, location flexible, with travel required for monthly team meetings. Further details will be given upon application.

---

The Role
As an experienced Company Secretary with a working knowledge of UK Company Law and application in a private limited company, you would support all Boards, and Board Committees, including the LLP subsidiaries and Executive Directors. The role will combine a blend of administrative, legal, and corporate governance responsibilities, with key duties to include…
- Assisting with Board meetings, preparing and drafting annual meeting plans, agendas, reports and papers for distribution prior to meetings, liaising with NEDs, Executive Directors and executive management and external parties
- Providing company secretarial support to Group Committees and subsidiary boards (including SRA and FCA regulated entities) including organising, preparing agendas and papers for and taking minutes
- Supporting Chairs as required and as needed on regulatory and governance developments and best practice
- Overseeing creation of schedules and actions of Board and Committee meetings and maintaining rolling agendas
- Ensuring that statutory records, board and committee minutes are maintained and liaising with external company secretarial administrators and registrars in relation filings and group company minutes

---

The Candidate
You will possess a blend of technical expertise, interpersonal skills, and a strategic mindset to support the firm's legal, regulatory, and governance functions. Strong legal and regulatory knowledge is essential as is a solid background of working in a company secretarial role ideally is Professional or Financial Services. You'll need to be…
- Educated to degree level and/or ICSA qualified (Associate) or previously qualified as a Solicitor
- Able to demonstrate prior experience of subsidiary management, meeting support and minute taking
- Comfortable with your working knowledge of UK Company Law and application in a private limited company
- A number of years' experience within a company secretarial role

---

The Company
One of the UK's largest and leading law firms. They're a company that people want to work for because they are proud of their values and offer a huge number of well-being initiatives to encourage positive mental health both in and out of the workplace.

----

Interested? If you think you're right for this Senior Assistant Company Secretary role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Personal Injury Solicitor / Legal Executive / Lawyer is required for a client-focussed law firm that specialises in Personal Injury and Clinical Negligence cases.


SALARY: up to £75,000 per annum (depending on experience) + Benefits

LOCATION: Hybrid / Manchester, North West England

JOB TYPE: Full-Time, Permanent


JOB OVERVIEW

We have a fantastic new job opportunity for a Personal Injury Solicitor / Legal Executive / Lawyer who has experience managing personal injury and clinical negligence case loads.

Working as the Personal Injury Solicitor / Legal Executive / Lawyer you will handle a varied caseload of personal injury matters, ranging from straightforward road traffic accidents (RTAs) to complex, high-value cases, including catastrophic injuries.

As the Personal Injury Solicitor / Legal Executive / Lawyer you manage cases from inception to settlement or trial, representing clients at all stages of the claims process. You will play a key role in client management, offering expert advice and delivering high-quality legal services.

As a successful candidate you will join a law firm that takes pride in supporting their clients to achieve outstanding results, including high-value settlements and successful court outcomes.


APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.


DUTIES

Your duties as a Personal Injury Solicitor / Legal Executive / Lawyer include:

• Managing a caseload of personal injury claims, including RTA, public liability, employer liability, and occupier liability cases

• Conducting comprehensive investigations, gathering evidence, and liaising with relevant parties, such as medical experts and insurance companies

• Advising clients on the merits of their case, potential outcomes, and risks associated with their claim

• Drafting, reviewing, and negotiating legal documentation, including witness statements, settlement offers, and court submissions

• Preparing cases for court hearings and representing clients, where necessary, to achieve optimal outcomes

• Working closely with other team members to share knowledge, discuss strategies, and ensure high standards of client service

• Staying current with personal injury law updates, legislative changes, and relevant case law to maintain expertise

• Upholding the firm’s commitment to ethical, client-centred service and high standards of legal practice


CANDIDATE REQUIREMENTS

• Qualified Solicitor

• Proven track record of successfully managing and settling personal injury claims

• Thorough knowledge of personal injury laws, regulations, and the Civil Procedure Rules (CPR)

• Excellent analytical skills with meticulous attention to detail

• Strong advocacy skills and a confident, professional demeanour

• Exceptional verbal and written communication skills, with the ability to explain complex legal matters to clients in a clear, concise manner

• Ability to work independently and manage time effectively while meeting deadlines

• Client-focused approach with a commitment to achieving the best outcomes for clients


HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12748

Full-Time, Permanent Legal Jobs, Careers and Vacancies. Find a new job and work in Manchester, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

AWD-IN-SPJ

Due to the expansion of the service to encompass 7 day working, we have an exciting opportunity for a full-time Senior Clerical Officer to join our administration team, here in the Endoscopy Department.

Reporting to the lead administrator, you will be part of a team responsible for booking various patient appointments, maintain and use hospital systems (IPM, dashboard, ICE, PENS), monitor waiting lists, database entry, liaise with health professionals, deal efficiently and professionally to the requests of all service users and patient enquiries and provide a functional flexibility to meet the demands of the service.

Other duties will include administratively supporting the specialist nurse team with pre-investigation and the E-referral service.

Due to the nature of the work you will be IT literate, able to use most Office software and work unsupervised. Previous experience in the health sector would be an advantage and excellent customer service, the ability to work as part of a team and work to tight deadlines is essential.

You will be expected to be flexible and support the department as and when the need arises. This could include cross-site cover at our Aintree endoscopy department (should the need dictate).

To take the lead responsibility for dealing with referrals for all outpatient and day-case appointments endoscopic procedures both diagnostic and therapeutic ensuring that a high quality service is provided at all times, thereby affecting a smooth and efficient running of the department.

To work unsupervised but to be available to give advice to junior members of the team.



Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook – Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Lead responsibility for the booking of referrals for outpatient and day-case appointments. endoscopic procedures both diagnostic and advanced therapeutic as per guidelines.

Where appropriate ensure appointments are made with the anti-coagulant nurse and/or dietician

The role necessitates a rotation through the lead booking areas within the office including a two week rule service, management of the outpatient pre-invest system, and recording of ward attenders.

Liaising with health professionals, wards A/E and GP surgeries as required.

Dealing with out-patients referrals in accordance with the Choose & Book partial booking system. Registering new patients on the hospital system (IPM) PAS and adding to appropriate waiting list.

Monitor and highlight waiting list breaches and waiting times.

Ensure procedures are booked onto appropriate lists according to the level of skill of the Endoscopist from the information contained within the referral.

Ensure appointment letters are appropriate for the particular procedure to be undertaken. Send out appropriate information leaflets and/or research information for individual patients.

Responsibility for ensuring all outcomes are recorded on the IPM PAS and patients removed from the waiting list as necessary in accordance with the Trusts access policy.

For a full list of duties, please refer to the attached job description and person specification.


This advert closes on Friday 15 Nov 2024

Your new company
I am working with a dynamic and forward-thinking company, based in Blackburn, who are looking to recruit an experienced Purchase Ledger professional to join their team on a full time and permanent basis. This role offers an exciting opportunity to be part of a company that values precision, efficiency, and teamwork.

Your new role
As a Senior Purchase Ledger, your primary responsibilities will include controlling and setting up new approved suppliers, processing multi-currency invoices, and ensuring adherence to purchase credit and returns policies. You will monitor unfulfilled orders, liaise with internal purchasing representatives, and work closely with the 'Goods In' department to resolve discrepancies. Additionally, you will be responsible for monthly reviews of supplier account information, chasing invoices, and reconciling supplier statements. Your role will also involve managing payment runs via BACS, liaising with external stakeholders for international payments, and ensuring compliance with HMRC Duty charges. This is a full time role, working 37.5 hours per week on a flexible basis.

What you'll need to succeed
To succeed in this role, you will need to be a motivated self-starter with a strong work ethic. Experience of working in a high volume purchase ledger role previously is essential, with an analytical mindset. You should have a proven ability to implement rigorous controls and processes, excellent interpersonal and communication skills, and the ability to multitask and meet deadlines. Proficiency in all major IT applications, including Microsoft Excel (vlookups and pivot tables), is essential.

What you'll get in return
In return, you will receive a salary up to £30,000 and the opportunity to work in a supportive and collaborative environment. Other benefits will also include:

• Enhanced holidays
• Healthcare plan
• Flexible working
• Onsite parking

If you are a dedicated and detail-oriented professional looking to advance your career in finance, we encourage you to apply for this exciting opportunity.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Overview and Responsibilities Senior School Admin Location: Aurora Woodlands, Darwen Contract Type: Full-time, Permanent Hours: Full-time, 40 hours per week, Term Time Only Plus 3 weeks (42 weeks per year worked) Salary: £13.67 to £15.27 p/hr / Actual annual salary £26,306 to £29,385 depending on skills and experience The Aurora Group The Aurora Group is an innovative provider of education and care for children, young people and adults with special educational needs and disabilities. Aurora Woodlands School is an independent day school in Lancashire providing specialist education for young people with Social, Emotional and Mental Health difficulties (SEMH). The main purpose of the role: To provide administration support to all areas of the school. Working collaboratively and professionally, this role is busy and varied. Key duties: Provide an efficient and effective administrative service to the school team. Provide assistance to the School Business Manager and Central HR teams with recruitment, probationary reviews, performance reviews, appraisals. Support School Business Manager with Processing invoices, Goods receipting, New supplier onboarding and Petty Cash Manage the schools business administration function and deliver timely reports and meet compliance deadlines. Assist and support the School Business Manager in managing and responding to issues relating to the support functions within the school, such as First Aid, Off site activities and Catering
Skills and Qualifications Good level of literacy and numeracy. Demonstrable experience of working in administrative role ideally to include Finance, HR and Pupil administration and/or within an educational or care environment. Computer literacy essential, particularly in Microsoft Office. Accurate typing and Minute taking. Organised and have good time management. Ability to manage workload effectively and multi-task. High level of interpersonal ability with excellent written and verbal communication Benefits and Additional Information What’s on offer? Training and Development Within Aurora, we strongly believe that learning and development should not be limited to just the children and young people we support. We offer wide range of programmes and opportunities to all our employees to improve your skills and further your career. Save money on your bills!! With the cost of living rising we have a fantastic benefit through Perkbox to help with cutting costs and help make your money go further. Perkbox is a free app for you to use on the go wherever you are. You can get deals and discounts to save money on things like your weekly food bill, phone plans, internet, eating out, gym memberships, insurance and more. You can also use Perkbox for our cycle to work scheme and car scheme. Competitive Pay and Reward Every year we compare the market rates of pay and rewards to insure they are comparable or better to other similar organisations. We also offer Enhanced Annual Leave, Company Sick Pay, Pension and Life Assurance. UK Health Cash Plan This plan can help cover your day to day healthcare expenditure such as optician and dental bills. You and your children are covered on this plan and you can also choose to upgrade and add a partner to enjoy the benefits with you. Employee Assistance Programme Your health and wellbeing is very important to us and we have support available on a wide variety of issues, helping you with online tools, information and via a freephone counselling service available 24/7. Refer a friend for £1,000 We’ll reward you for recommending friends and family to come and join the company (*terms apply) How to apply? Please complete an online application form in full, remembering to include all employment and education details.Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children. The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer. This advert could be taken down at any point in time without prior notice if the position is filled. Please note that candidates that are shortlisted might be subject to an online search.

To provide an effective and efficient booking service. To be the first point of contact for patient calls. PRINCIPAL ACCOUNTABILITIES Providing an OPD appointment service to new and existing patients of the Trust. Liaising with PAs in ensuring the efficient use of outpatient capacity by monitoring of clinic schedules. Dealing with patient queries and ensuring calls are routed to the appropriate person in Patient Administration. Supporting key function of clinic template management. ORGANISATIONAL Patient experience: Providing an effective and efficient service to patients booking OPD appointments in accordance with communicated KPIs Ensuring inpatient appointment details are communicated in a timely manner in accordance with communicated KPIs Providing an efficient and professional manner when dealing with patient queries Maintaining the confidentiality of patient information at all time Teamworking: Working with the PAs in ensuring referrals are dealt with in a timely and professional manner and in accordance with communicated KPIs Coordinating cover of duties across the service lines during periods of holiday and / or sickness. Supporting other team members in providing an efficient and effective administration service to patients and Consultants. Communication: Communicating with patients and patient relatives over the telephone, responding to their queries in a caring, sensitive and reassuring manner. Use initiative when dealing with and resolving patient enquiries, escalating as appropriate. Providing information to the management team when requested and use initiative to escalate any issues as appropriate. Communicating with GPs other external agencies Providing information to staff in other departments Escalating issues to the PAs and Team Leader as appropriate. Policy & Service Development: Being aware of and adhering to administrative procedures and protocols relevant to the post. Observing the provisions of and adhering to all Trust policies and procedures Providing comments on, implement and adhere to secretarial / administrative procedures and protocols. Data Management: Recording all information as required on PAS including amendments Using Outpatient Waiting List functionality on PAS. QUALITY Training: Attending mandatory training in accordance with Trust policy Participating in in-house training and updating of skills as required Demonstrating on going learning and development related to the role GENERAL STATEMENTS Attending team meetings where required Maintaining confidentiality and abide by the Data Protection Act. Being familiar with and following health and safety policy and procedures and to be aware of individual responsibilities under legislation, drawing any areas of potential risk to the attention of managers Ensuring completion of timely PDR/Appraisal process with designated line manager Being able to demonstrate Trust values and behaviours (outlined in staff handbook) at all times Undertaking any other duties which are deemed appropriate to the band. The above indicates the main duties of the post which may be reviewed in the light of experience and development within the service. Any review will be undertaken in conjunction with the postholder. CONFIDENTIALITY All employees must adhere to policies and procedures relating to Information Governance, Confidentiality and Information Security. RISK MANAGEMENT The Trust is committed to approaching the control of risks in a strategic and organised manner. The post holder must be aware of their individual responsibilities as detailed in the Trusts Risk Management, Health & Safety and Incident policies, and those under the Health and Safety at Work Act. This includes the reporting of any untoward incident, accident, potential or actual hazard identified. SAFEGUARDING All staff are required to be familiar with the arrangements for safeguarding children, young people and vulnerable adults and support the organisation in promoting the welfare of children, young people and vulnerable adults. Staff working directly with children, young people and vulnerable adults will have a responsibility to ensure safeguarding and promoting their welfare forms an integral part of their duties. Staff who come into contact with children, vulnerable adults, parents and carers in the course of their work and/or have access to records will have responsibilities to safeguard and promote the welfare of children, young people and vulnerable adults. Staff who come into contact in the course of their duties, with parents, carers or other significant adults or children, young people and vulnerable adults should always be mindful of safeguarding and promotion of the welfare of these individuals. HEALTH AND WELLBEING The Trust is a Health Promoting Hospital. The Trust expects that when you are presented with opportunities to improve the lifestyle of our patients you seek help from appropriately trained clinical staff to ensure patients are supported and assisted in making the necessary lifestyle changes. This is in accordance with best practice as described in the DoH white paper Choosing Health Making Healthy Choices Easier. EQUAL OPPORTUNITIES The Liverpool Heart & Chest Hospital NHS Foundation Trust is committed to achieving equal opportunities. All employees are expected to observe this policy in relation to the public and fellow employees. All staff are expected to adhere to, and act in accordance with, the values & behaviours of the Trust. This document is intended to be used as a guide to the general scope of duties involved in this post. It is not exhaustive and should not therefore be used as a rigid specification. It will be kept under review and amended as required in consultation with the post holder.

Please read the full job description attached for a comprehensive description of the role. However, key duties include: To provide full personal assistant and secretarial support to the Executive Director/Deputy Director. To produce letters, reports and presentation slides using a wide range of Microsoft applications including Word, Excel, Access, PowerPoint, email and any other secretarial duties as required. To manage multiple complex diaries adjusting plans which impact across the area and beyond being mindful of the impact on other areas. Duties include arranging appointments, meetings, prioritising meeting requests based on the needs of the caller and the workload priorities and commitments of the Executive Director To organise formal and informal meetings, compilation of agendas, action trackers, appropriate papers and minutes ensuring deadlines are achieved, particularly the Executive Led Groups. To manage the bookings for the various conference/tutorial rooms ensuring the appropriate equipment is available and maintained, as well as to arrange catering when necessary. To provide a first point of contact across the spectrum of the Executive Director's agenda and to prioritise/manage/delegate key issues as appropriate to ensure the efficient operational running of the portfolio, in collaboration with associated Trust staff, with the freedom to act appropriately to any given situation guided by Trust policies and procedures. To ensure representation on behalf of the Executive Director for the interests of their portfolio at meetings and on other occasions when necessary. To communicate confidential and/or sensitive information concerning any such issue arising in or from the portfolio, in a professional and discrete manner to all appropriate parties, including patients, public, staff and outside parties. To establish and maintain prompt, effective contact and communication with internal and external stakeholders, in all matters relating to the portfolio and associated endeavours of the Trust. To execute and manage prompt, effective verbal and written communication / queries in a confidential, professional and sensitive manner, preparing any draft responses as necessary. To manage any verbal or written complaint and diffuse volatile situations using tact, discretion and empathy, dealing with sensitive and contentious personal information with appropriate advice and guidance. To initiate and prioritise all necessary actions / emails arising from communication with any party, including further communication or discussion with relevant staff as appropriate. To ensure the prompt distribution of correspondence, information, circulars and development bulletins, both internally and externally. To assist in the preparation of documents, other reports and work for publication and presentations. Ensure the Executive Directors are fully briefed on complex events and scenarios as they arise, determining the priority of the issue and as necessary obtaining and collating the information needed to enable the Executive Director to make an informed decision. In the absence of the relevant Director, escalate any urgent/sensitive situations to the appropriate person. You will join a highly skilled executive secretariat team providing support to Executive Directors. The Team is knowledgeable and welcoming, working in an open plan office creating an ideal atmosphere for peer support and sharing of best practice.

The post holder will require knowledge of various software programmes to create, maintain and manipulate various complex information. This includes collecting and uploading data locally and nationally when required to provide accurate and concise performance data and reports. The role will also entail administrative support for Directorate meetings such as minute taking, paper distribution, managing action plans and oversight of the procurement processes. They will work both independently and in collaboration with the lung cancer team and cancer pathway team to collect and provide information required to agree a patients treatment plan. They will take responsibility for their own workload but will escalate issues to the lung cancer team as and when appropriate.

DUTIES AND RESPONSIBILITIES Administration Takes requests and makes appointments for patient studies using a computerised booking system and sends out associated information to the patient. Schedules appointments with regard to existing bookings and staffing levels. This requires an awareness of the different complexities of patients procedures and the equipment and staff needed to undertake the test or treatment. Co-ordinates the making of appointments for the clinical PET service in accordance with the Operational Policy. This includes: Dealing with incoming requests promptly. Contacting the Nuclear Medicine Departments and PET-CT scanning centres at Manchester Royal Infirmary, Wigan Albert Edward Infirmary, and various PET-CT sites, to transfer requests, as appropriate. Confirming all patients will be attending their appointment. Contacting patients by phone to determine their eligibility for attendance and give appropriate appointment. Update the PETCT website. Update the image exchange and PACS portals. Keeping records of all requests, for the purpose of audit. Produces day logs for patients attending for studies, obtaining patient notes from records if necessary. Books interpreters as required. Maintains stocks of stationery, including all forms and patient information leaflets. Maintains the filing system for the Nuclear Medicine (Clinical) Department. This includes ensuring that records are kept and/or destroyed in accordance with NHS and Trust policies and guidelines. Assists in the implementation of any changes to booking procedures due to the modernisation agenda. PET National Contract and data management Leads the reporting audit, liaising with external auditors to ensuring compliance with targets outlined in the PET national contract. Endeavours to ensure that appointments for Nuclear Medicine investigations comply with cancer waiting time targets where possible, including monitoring data to comply with targets for cancer waiting times. Provide data and reports relating to the workload of the Nuclear Medicine department as required. This will include data required to demonstrate compliance with targets. Ensure that the Nuclear Medicine and PET NC Support Manager is fully aware of any matters rising from the above Assists on a monthly basis in collection of data required for QSIS and PET-CT dashboards. Will have System Manager access on the PET-CT referral portal, activating/deactivating clinician accounts, updating clinical indications as and when required and authorizing new user accounts. Ensures all data captured within the PET-CT database is valid and accurate and maintains record of all requests for the purpose of audit. Deputising Responsibilities Deputising for the Senior Office Manager where appropriate Induction of new staff and training them in performing duties associated with the patient appointment and attendance process. Map staff rotas to ensure appropriate cover Advise and propose changes to departmental policies and procedures Regulatory Ensures that the monthly legal limit for in-patient radioiodine treatments is not exceeded. Contacts other staff (medical/secretarial/nursing) to ensure that incorrectly completed request cards for patients studies are amended to comply with IRMER (2017) Monitors clinical trials activity Ensures all trial data is captured and recorded for monitoring purposes. Equality and Diversity To recognise the importance of peoples rights and interpret them in a way that is consistent with Trust procedures, policies, and legislation. To challenge behaviour that infringes the rights of others. To identify and take action where necessary to address discrimination and oppression. Health & Safety Monitor and maintain health, safety and security of self and others in own work area. Identify and assess potential risks in work activities and help others in how to manage these risks appropriately. Take immediate and appropriate action including supporting others to manage risks in relation to adverse incident reporting via hospital incident reporting system.

Creative Support is an established not for profit social care company with an excellent level of achievements at rating Good with CQC (Care quality commission) supporting over 6,000 vulnerable adults nationally.

We are looking for a competent and caring individual who is flexible and interested in carrying out a diverse and rewarding role as a Personal assistant to the Executive team at our head office in Stockport. You will work proactively with the senior management team in order to task are completed to a high standard.

The successful post holder will have a proven experience in administration and preferably has some experience of the social care sector. You will be an excellent communicator verbally and in writing and have a high level of IT skill. You would be working within a busy and diverse head office team.

The post holder must be able to plan and prioritise a varied workload, exercising appropriate judgement and responding promptly and appropriately to all enquiries. The post holder will be required to handle information of a confidential nature and must observe the highest standards of professionalism, discretion and confidentiality. The post holder will demonstrate excellent communication skills and the ability to liaise professionally with service users, staff and external stakeholders.

You will also form part of the Head office PA team. The spirit of the PA department is very much a team approach with a diverse and interesting workload. A high degree of flexibility will be required to deputise for colleagues in their absence and support with peaks in workload. Several of the PA also have specialise lead in areas of the business, which will be considered for this post as it develops. The role is progressive and diverse. Some evening working required to facilitate board of trustee sub committees, these are planned well in advance.

If you are interested in the role and would like to discuss it further please contact Sam Priestley, Service Director on 0161 236 0829.

Benefits of working with Creative Support:

We offer all employees competitive pay and a pension contribution in addition to 28 days annual leave. As an employer that is committed to the professional development of our staff we also support our care staff to complete the nationally recognised Care Certificate and pay for your enhanced DBS. Additional benefits include enhanced maternity leave, employee support programmes and an additional day of leave each year on or around your Birthday.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer, who have recently received Investors in People Gold award. We actively encourage applications from candidates from all backgrounds and cultures, however we can only accept fully completed applications from those located in and eligible to work within the UK – Please be aware we are currently at full capacity with our Visa Sponsor Licenses, therefore we are not accepting applicants who are seeking sponsorship.

We are also not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed. We do not notify unsuccessful candidates of their outcome at application stage, previously unsuccessful applicants must wait six months before reapplying.

Proud member of the Disability Confident employer scheme