Total 45 Others level Administrative / Clerical job vacancies in Headington, OX3 7LE

The successful post holder will play a vital role in ensuring clerical and administrative support is maintained and upheld. The post holder is expected to have good interpersonal skills and communicate with the multi-disciplinary team. You will be working very closely with the nursing team in general and specifically, provide administrative support to the senior nurse team. Previous experience would be advantageous, but full training on the hospital systems will be given.

Register new patients on the EPR/ERS system within 48 hours of receipt of referral where applicable.2. Ensure that referral letters are available for the Clinical Team to review.3. Liaise with the clinical staff to ensure clinic capacity matches demand for appointments4. Provide an efficient and polite service to patients regarding the booking of appointments usingagreed protocols and processes.5. Take responsibility for the accuracy of patient data on EPR system.6. Managing Patient Target List to ensure targets for outpatient waiting times are met.7. Maintaining e-Referral list daily.8. Providing weekly performance report regarding outpatient waiting times.9. Ensure all relevant documentation is available or requested prior to patient visit.Version 2 19 July 201010. To ensure all calls not pertaining to outpatient appointments are dealt with politely and efficientlyand/or re-routed to the correct teams.11. Make peripheral clinic appointments and ensure that they meet the NOCs internal targets12. Ensure adherence to the hospitals Information Protection Policy13. Comply with hospital policies for Data Quality and Waiting Time and Access policy.14. Ensure adherence to hospital policies for the Retention of Documentation.15. Support patients, general practitioners, purchasers and consultants by handling clerical tasks andproviding an effective and efficient service in a polite, positive and courteous manner16. Assist in the training of new staff, including temporary staff

Liaise with multidisciplinary team to assist the prioritisation of clinical procedures Book procedure arrangements into EPR and other systems at times appropriate to individual patient request, clinical priority and procedure & electro-medical equipment availability. Use knowledge of clinical procedures and booking systems to resolve appointment arrangement conflicts and minimise patient journeys for multiple procedures. Communicate politely and effectively enquiries from patients, healthcare staff, carers and others, courteously receiving patients and carers booked for outpatients. Convey any changes to appointments sensitively with clear explanations for movement. Maintain high levels of customer service at all times delivering compassionate excellence Provide appropriate information and instructions to patients and carers and healthcare staff regarding a range of cardiac physiology clinical procedures. Sorting incoming post and taking appropriate action Use knowledge of National and local waiting-time standards and liaise with clinical staff to ensure breach does not occur. Use appropriate EPR functions to locate and list patient appointment arrangements. Arrange patient transport/translators where appropriate in line with Trusts protocol. Take part in the covering of reception area welcoming patients and ensuring they are checked in and out of clinic in a professional and courteous manner. Ensure that all appointments are checked in/out and that appropriate coding is completed to ensure Trust income is secured. Ensure full patient clinic lists are updated and generated a minimum of 24 hrs prior to clinic Scanning medical reports and results, ensuring that these are recorded and filed promptly and properly within patient records. Contribute to the development, maintenance and implementation of local policies and operating procedures. As necessary and appropriate, demonstrates skills to junior administrative/clerical and clinical staffs. Contribute to the development and implementation of patient and staff surveys Participating in all mandatory training including all training regarding 18wk patient pathways management. Participating in the training of new and temporary staff. Maintaining confidentiality of all patient information. Promoting and maintaining personal and team development.

First point of contact for patient, family members & visitors in person & via the telephone. Monitor who has has access to the ward to ensure that safeguarding policies & procedures are adhered to Taking calls from women regarding their pregnancies which require you be compassionate whilst ensuring the call is dealt with appropriately. Answering patient call buttons in the appropriate manner. Assisting clinical staff during emergencies on the ward Using the EPR system to book appointments, admit & transfer patients Use Badgernet system to maintain patient records Develop knowledge of patient pathways to ensure that correct procedures are adhered to whilst booking outpatient appointments & in-patient admissions Ensure that information on overseas patients is entered accurately onto EPR and communicated to the Overseas team, to ensure appropriate charges are processed Use ScanIt to move documents in patient's electronic notes Track patient notes Work closely with clinical staff to provide the best quality care for patients whilst they are under the care of the Maternity service Maintain stationary levels General admin duties

Are you looking for a new challenge?

Do you enjoy delivering first class customer care service?

We are seeking to recruit an enthusiastic Administrative Assistant to join our friendly, dynamic team of Rheumatology administrators.

We are looking for someone to be a part of a busy team, who works confidently giving attention to details; is efficient, demonstrating a helpful, courteous, and professional manner at all times.

We pride ourselves in delivering a high quality care to our service users. Your role will involve dealing with a high volume of calls from service users with queries or questions, registering referrals, keeping accurate logs of personal confidential data. Great administration and communication skills is also required. You must have the ability to work unsupervised, whilst under pressure, always maintaining a professional empathetic approached to our service users and relatives alike whether it be face to face or virtual. Your main responsibility will be to assist management administratively in day-to-day operational functioning of the service.

This is a very rewarding but also a busy role, and would suite someone who can remain calm under pressure in challenging circumstances, whilst carrying out various tasks. You must have the flexibility to deal with interruptions and be an excellent, tactful communicator.

If you are enthusiastic, motivated, have an eye for detail and ready for a challenge, then you are what we are looking for.

Please kindly refer to the job description and person specification attached to this vacancy or get in contact with us.

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.



Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk



The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.



Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
1. Register new patients on the EPR/ERS system within 48 hours of receipt of referral where applicable.
2. Ensure that referral letters are available for the Clinical Team to review.
3. Liaise with the clinical staff to ensure clinic capacity matches demand for appointments
4. Provide an efficient and polite service to patients regarding the booking of appointments using
agreed protocols and processes.
5. Take responsibility for the accuracy of patient data on EPR system.
6. Managing Patient Target List to ensure targets for outpatient waiting times are met.
7. Maintaining e-Referral list daily.
8. Providing weekly performance report regarding outpatient waiting times.
9. Ensure all relevant documentation is available or requested prior to patient visit.
Version 2 19 July 2010
10. To ensure all calls not pertaining to outpatient appointments are dealt with politely and efficiently
and/or re-routed to the correct teams.
11. Make peripheral clinic appointments and ensure that they meet the NOC’s internal targets
12. Ensure adherence to the hospital’s Information Protection Policy
13. Comply with hospital policies for Data Quality and Waiting Time and Access policy.
14. Ensure adherence to hospital policies for the Retention of Documentation.
15. Support patients, general practitioners, purchasers and consultants by handling clerical tasks and
providing an effective and efficient service in a polite, positive and courteous manner
16. Assist in the training of new staff, including temporary staff


This advert closes on Wednesday 4 Dec 2024

Proud member of the Disability Confident employer scheme

To provide a comprehensive administrative support service to the Outpatients service in Oxford and our Network Renal units. To provide excellent customer facing service at all times at reception areas. To manage the referral and triage administrative process for E-Referrals. To provide clinic prep services to all clinics within the department.
1. Implement policies and procedures to maintain efficient department/office and filing systems to facilitate the smooth running of the administrative services.
2. Receiving and taking relevant action on telephone calls from patients, General Practitioners etc. Providing reassurance and support to patients and families by telephone and making judgements about finding appropriate solutions to problems, which requires the ability to be able to understand and explain basic medical procedures.
3. Responding to internal emails and Powerchart messages actioning them as necessary.
4. To support our Network Renal Units Milton Keynes, High Wycombe, Stoke Mandeville and Swindon when cross cover required.
5. Updating patient details and viewing events using Patient Administration Systems (EPR). Registering patients.
6. To liaise with other departments as required.
7. checking in and out patients, caching up clinics, managing missing follow up and deferred appointments,
8. Booking patient transport
9. Open or close the Outpatient department
10. Work independently making decisions within own role with minimum supervision.



Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel
• Liaise with multidisciplinary team to assist the prioritisation of clinical procedures
• Book procedure arrangements into EPR and other systems at times appropriate to individual patient request, clinical priority and procedure & electro-medical equipment availability.
• Use knowledge of clinical procedures and booking systems to resolve appointment arrangement conflicts and minimise patient journeys for multiple procedures.
• Communicate politely and effectively enquiries from patients, healthcare staff, carers and others, courteously receiving patients and carers booked for outpatients or imaging services.
• Convey any changes to appointments sensitively with clear explanations for movement.
• Maintain high levels of customer service at all times delivering compassionate excellence
• Provide appropriate information and instructions to patients and carers and healthcare staff regarding clinical procedures.
• Enter relevant clinical and demographic information into clinical database system EPR or other PC based systems (E.G. Microsoft Access/Excel).
• Sorting incoming post and taking appropriate action
• Use knowledge of National and local waiting-time standards and liaise with clinical staff to ensure breach does not occur.
• Use appropriate EPR functions to locate and list patient appointment arrangements.
• Arrange patient transport/translators where appropriate in line with Trusts protocol.
• Take part in the covering of reception area welcoming patients and ensuring they are checked in and out of clinic in a professional and courteous manner.
• Ensure that all appointments are checked in/out and that appropriate coding is completed to ensure Trust income is secured.
• Ensure full patient clinic lists are updated and generated a minimum of 24 hrs prior to clinic
• Scanning medical reports and results, ensuring that these are recorded and filed promptly and properly within patient records.
• Contribute to the development, maintenance and implementation of local policies and operating procedures.
• As necessary and appropriate, demonstrates skills to junior administrative/clerical and clinical staffs.
• Contribute to the development and implementation of patient and staff surveys
• Participating in all mandatory training including all training regarding 18wk patient pathways management.
• Participating in the training of new and temporary staff.
• Maintaining confidentiality of all patient information.
• Promoting and maintaining personal and team development.




This advert closes on Tuesday 3 Dec 2024

Proud member of the Disability Confident employer scheme

To provide a comprehensive Administrative Support and Housekeeping service to the Oncology and Haematology Outpatients By taking a lead role in maintaining Bookwise clinic room booking system. This will include maintaining the day to day booking of clinic rooms, auditing of current use, planning for the future and liaising with all stakeholders. By providing the Senior Nurses in the department with administrative support with specific responsibility for coordinating the transport arrangements for patients. By supporting the provision of IT services to the department. By undertaking all aspects of the Housekeeping Role By working as an integral part of the Outpatient team ensuring a high quality service to patients and to provide a service that ensures that the patients needs are satisfied and department requirements are met. By assisting the departmental manager to ensure the appropriate and effective delivery of the facilities service in order to properly maintain the patient environment and services to the patients. RESPONSIBILITIES Bookwise Administration Duties:- Liaising with all members of the multidisciplinary teams regarding booking and cancellation of clinic rooms. Checking Bookwise against EPR regarding clinicians availability for clinics and informing the senior nurse of any discrepancy Keeping the Bookwise spreadsheet up to date, liaising with the senior nurse if clinic space becomes available Liaising with senior nurse and OSM regarding future planning for clinic space Keeping the waiting list for clinic rooms up to date Daily accepting and declining booking requests on the on line system Auditing clinic space usage Compiling the monthly DNA report Attend weekly Bookwise meeting with clinical admin teams Teaching members of the OUH team how to access Bookwise and use the booking system Housekeeper duties:- To liaise with the cleaning contractor/in-house housekeeping services/Monitoring Officers to ensure that cleaning standards in Outpatients meet the agreed specification and any unsatisfactory areas are rectified. To escalate all non-conformance with cleaning protocols by cleaning contractor staff via the helpdesk and inform the senior nurse/co-ordinator of the shift. Escalate any non-conformance that remains unresolved 24 hours following initial escalation to the matron. To provide supervision and guidance to domestic staff to ensure that standards and policies are met. To liaise with the nursing and housekeeping team to ensure that work is planned in the most appropriate way to provide a patient focused and seamless service. To ensure, in conjunction with the Outpatient co-ordinator, that patients are provided with appropriate beverages at regular intervals throughout the day. To ensure patients and relatives have an appropriate supply of drinking water and a clean cup. To maintain patient privacy, dignity and confidentiality at all times. To ensure that all alcohol gel dispensers, paper towels and soap for hand hygiene are replenished, thus contributing to the prevention of cross-infection from one patient to another. To clean medical equipment as required in conjunction with nursing staff. Ensure that all patient equipment (e.g. hoist slings) is kept clean and in a usable condition. To monitor the general Outpatient environment, co-ordinate necessary repairs and maintain records of reported defects and remedial action taken. Following agreed training, change spent light bulbs in angle poised over bed lamps. To respond to complaints/concerns from patients and relatives that relate to facilities and housekeeping services, supporting nursing staff and ameliorating stressful situations. To take responsibility for the hygiene standards within the Outpatient kitchen/staff area. To monitor fridge temperatures and take corrective action where necessary. Ensure any food in Outpatient fridge is labelled, dated and disposed of if not correctly labelled. Monitor temperatures in clean utility and report any untoward events. Ordering of stores, supplies and leaflets. To ensure all waste disposal bins are kept in good condition and are cleaned to ensure no cross infection. To supervise an effective waste segregation and disposal service ensuring compliance with all relevant procedures and legislation. To report any non-compliance with the Trusts waste policies and procedures to the relevant department managers. Administrator Duties:- Check weekly and daily those patients due to attend outpatients who require specialist transportation. Liaise with the senior nurse regarding these patients with comprehensive details of transport and patient ( mobility, medical history, communication issues ) To deal with general enquiries to the unit regarding patients, both internally and from external agencies such as Police, other health care workers and insurance companies ensuring that they are directed to the correct department of the Trust. To liaise with relevant departments within the Trust as necessary to ensure a smooth patient pathway To record up to date patient information including social history, onto relevant EPR/IT systems Responsibility for unblocking SMART cards and issuing Tenens cards to staff working NHSP shifts in OPD. Input data on NHSP Check if NHSP staff has attended and update Timesheets on the NHSP. To make any change required by the Line Manager on the e-Roster (e.g. swap shifts; shifts times, etc.) Check shift times are correct on e-roster Load up roster template and load patterns First Care Insight arrange an appointment with manager for those who require a RTW interview Collation and display of data in particular Friends and Family and patient information board Monitor appraisals in date for staff and make appointments for appraisals to be completed by manager To check if all staff are up to date with mandatory e-learning. Update the Senior Nurse of any non-compliance issues. Check the Registered nurses NMC are up to date/ due to expire Monthly Fire, PPID, Hand Hygiene and Covid Risk Audit results are added to M drive. Upload monthly audit data on Assurance App. Maintain the Fire Safety Folder. Update the Senior Nurse of any anomalies. Responsible for IT issues that arise within the department Photocopying and other general office procedure Any other requirement made by the Line Manager to be done on the day. Additional responsibilities:- To support clinical staff in patient clinics when require To support the phlebotomy OPD phlebotomy service when required Support Elective Covid Swabbing team when needed To be responsible for answering departmental phones Support Covid screening team when needed. Participating in the training of new and temporary staff Attend training sessions appropriate to the role. Co-operate with the Trust in maintaining suitable standards of health and safety, including adhering to all Trust policies and procedures. Always work in compliance with rules and working practices. Report all unsafe situations, incidents and accidents as appropriate To be fully conversant with COSHH regulations and assist with training and education of staff related to this Keep all risk management policy folders up to date To complete Trust mandatory training through liaison with the Senior Team Leader and Facilities Manager

Band 4 Admin and Clinical Co-ordinator

Cancer & Haematology Outpatient Department, Churchill Hospital, Oxford

Full time 37.5 hours per week

Are you looking for a rewarding role where you can make a real difference? We are looking for an enthusiastic and motivated individual to join our friendly outpatients team who will strive to ensure that the patients’ experience is what we would expect for our own family and friends



This is a unique post combining both administrative and housekeeping duties and provides a pivotal role in the running of Outpatients. Our busy outpatient department sees up to 300 patients per day, with 75 different consultants holding clinics alongside specialist nurses, therapy radiographers, research staff and pharmacists. If you feel that you are able to multitask and love variety in your job then this could be the role for you.





We are looking for someone who will primarily manage our online clinic room booking system (Bookwise) and also provide support for the senior nurses with other computer systems including, Health Roster, FirstCare and NHSP. You will also provide support for the clinic nurses to ensure patients requiring hospital transport for clinic are seen and returned home with minimal delays. On occasion you will also provide support for the phlebotomy service if needed.



The housekeeping part of the role is to ensure the department maintains high standards of cleanliness and that all equipment including computers are in good working order. Whilst this is not a clinical role you will have some contact with patients, perhaps offering them a drink or helping them with hospital transport, so we’re looking for someone who is caring and approachable, and can work flexibly to meet the demands of the busy environment.



Due to the unique nature of this post we would recommend you to contact Sue Fletcher, Outpatient Sister via email to susan.fletcher@ouh.nhs.uk to find out more or arrange an informal visit.









BX72JC

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk



The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.



Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

To provide a comprehensive Administrative Support and Housekeeping service to the Oncology and Haematology Outpatients
• By taking a lead role in maintaining “Bookwise” clinic room booking system. This will include maintaining the day to day booking of clinic rooms, auditing of current use, planning for the future and liaising with all stakeholders.
• By providing the Senior Nurses in the department with administrative support with specific responsibility for coordinating the transport arrangements for patients.
• By supporting the provision of IT services to the department.
• By undertaking all aspects of the Housekeeping Role
• By working as an integral part of the Outpatient team ensuring a high quality service to patients and to provide a service that ensures that the patients’ needs are satisfied and department requirements are met.
• By assisting the departmental manager to ensure the appropriate and effective delivery of the facilities service in order to properly maintain the patient environment and services to the patients.


RESPONSIBILITIES

‘Bookwise’ Administration Duties:-


• Liaising with all members of the multidisciplinary teams regarding booking and cancellation of clinic rooms.
• Checking ‘Bookwise’ against EPR regarding clinicians availability for clinics and informing the senior nurse of any discrepancy
• Keeping the ‘Bookwise’ spreadsheet up to date, liaising with the senior nurse if clinic space becomes available
• Liaising with senior nurse and OSM regarding future planning for clinic space
• Keeping the waiting list for clinic rooms up to date
• Daily accepting and declining booking requests on the on line system
• Auditing clinic space usage
• Compiling the monthly ‘DNA’ report
• Attend weekly ‘Bookwise’ meeting with clinical admin teams
• Teaching members of the OUH team how to access ‘Bookwise’ and use the booking system

Housekeeper duties:-


• To liaise with the cleaning contractor/in-house housekeeping services/Monitoring Officers to ensure that cleaning standards in Outpatients meet the agreed specification and any unsatisfactory areas are rectified. To escalate all non-conformance with cleaning protocols by cleaning contractor staff via the helpdesk and inform the senior nurse/co-ordinator of the shift. Escalate any non-conformance that remains unresolved 24 hours following initial escalation to the matron.
• To provide supervision and guidance to domestic staff to ensure that standards and policies are met.
• To liaise with the nursing and housekeeping team to ensure that work is planned in the most appropriate way to provide a patient focused and seamless service.
• To ensure, in conjunction with the Outpatient co-ordinator, that patients are provided with appropriate beverages at regular intervals throughout the day.
• To ensure patients and relatives have an appropriate supply of drinking water and a clean cup.
• To maintain patient privacy, dignity and confidentiality at all times.
• To ensure that all alcohol gel dispensers, paper towels and soap for hand hygiene are replenished, thus contributing to the prevention of cross-infection from one patient to another.
• To clean medical equipment as required in conjunction with nursing staff. Ensure that all patient equipment (e.g. hoist slings) is kept clean and in a usable condition.
• To monitor the general Outpatient environment, co-ordinate necessary repairs and maintain records of reported defects and remedial action taken. Following agreed training, change spent light bulbs in angle poised over bed lamps.
• To respond to complaints/concerns from patients and relatives that relate to facilities and housekeeping services, supporting nursing staff and ameliorating stressful situations.
• To take responsibility for the hygiene standards within the Outpatient kitchen/staff area. To monitor fridge temperatures and take corrective action where necessary. Ensure any food in Outpatient fridge is labelled, dated and disposed of if not correctly labelled.
• Monitor temperatures in clean utility and report any untoward events.
• Ordering of stores, supplies and leaflets.
• To ensure all waste disposal bins are kept in good condition and are cleaned to ensure no cross infection. To supervise an effective waste segregation and disposal service ensuring compliance with all relevant procedures and legislation. To report any non-compliance with the Trusts’ waste policies and procedures to the relevant department managers.

Administrator Duties:-


• Check weekly and daily those patients due to attend outpatients who require specialist transportation. Liaise with the senior nurse regarding these patients with comprehensive details of transport and patient ( mobility, medical history, communication issues )
• To deal with general enquiries to the unit regarding patients, both internally and from external agencies such as Police, other health care workers and insurance companies ensuring that they are directed to the correct department of the Trust.
• To liaise with relevant departments within the Trust as necessary to ensure a smooth patient pathway
• To record up to date patient information including social history, onto relevant EPR/IT systems
• Responsibility for unblocking SMART cards and issuing Tenens cards to staff working NHSP shifts in OPD.
• Input data on NHSP
• Check if NHSP staff has attended and update Timesheets on the NHSP.
• To make any change required by the Line Manager on the e-Roster (e.g. swap shifts; shifts times, etc.)
• Check shift times are correct on e-roster
• Load up roster template and load patterns
• First Care Insight – arrange an appointment with manager for those who require a RTW interview
• Collation and display of data in particular Friends and Family and patient information board
• Monitor appraisals in date for staff and make appointments for appraisals to be completed by manager
• To check if all staff are up to date with mandatory e-learning. Update the Senior Nurse of any non-compliance issues.
• Check the Registered nurses NMC are up to date/ due to expire
• Monthly Fire, PPID, Hand Hygiene and Covid Risk Audit results are added to M drive.
• Upload monthly audit data on Assurance App.
• Maintain the Fire Safety Folder. Update the Senior Nurse of any anomalies.
• Responsible for IT issues that arise within the department
• Photocopying and other general office procedure
• Any other requirement made by the Line Manager to be done on the day.





Additional responsibilities:-


• To support clinical staff in patient clinics when require
• To support the phlebotomy OPD phlebotomy service when required
• Support Elective Covid Swabbing team when needed
• To be responsible for answering departmental phones
• Support Covid screening team when needed.
• Participating in the training of new and temporary staff
• Attend training sessions appropriate to the role.
• Co-operate with the Trust in maintaining suitable standards of health and safety, including adhering to all Trust policies and procedures. Always work in compliance with rules and working practices. Report all unsafe situations, incidents and accidents as appropriate
• To be fully conversant with COSHH regulations and assist with training and education of staff related to this
• Keep all risk management policy folders up to date

To complete Trust mandatory training through liaison with the Senior Team Leader and Facilities Manager


This advert closes on Thursday 28 Nov 2024

Proud member of the Disability Confident employer scheme

To provide comprehensive secretarial support for the consultant radiologists to include diary management, leave and administration duties. Ensure consultant leave is communicated to relevant teams and clinical sessions closed. Process on call payments. To effectively liaise with, and support when the service requires, the wider Radiology medical secretaries across all OUH sites. To oversee and action the urgent and departmental email accounts for GP and in-house queries/communication. Action urgent findings to the referrer and MDT's. Ensure discretion and confidentiality is always followed. Designated point of contact for onsite doctors and team queries, escalate when required to the relevant staff member/team. Action private patient requests from appointment to report allocation. To include relevant paperwork for payment and liaise with the Trust's private patient team. Process medicolegal requests for copy imaging. Process patient requests for copies of health care records and imaging. To send/request images via IEP. To be a departmental Superuser for the hospital EPR and Radiology CRIS patient systems. Use a variety of computer systems to include Microsoft applications, EPR, CRIS and IOV. Answer telephone calls from patients, clinical teams, and external health care providers. Always demonstrate professionalism and ensure that enquiries are dealt with efficiently. Understand and follow all admin workflows and processes to ensure an excellent service is provided to both patients and colleagues. Understand and follow the different patient pathways to assist with appointment bookings as and when required. Any other duties as requested by Admin Manager such as reception cover, support for appointments and secretarial teams within Radiology.

Staff Management: To be responsible for the line management of the OCDEM Secretariat and admin team, providing first level EPR support, ensuring that adequate cover is provided in all areas of activities. To be responsible for the daily management and supervision of staff, monitoring sickness, and arranging cover for annual leave, in accordance with Trust policies. To develop a personal development plan (PDP) with staff and to ensure training and development needs are adequately met. To evaluate staff performance against PDPs, taking appropriate action to ensure that staff abilities and aptitudes are developed and potential maximised. To allocate work for staff and to complete monthly sickness/salary return. To ensure that high standards of data quality are achieved, through implementing clear and robust procedures for staff to follow and identifying training needs and implementing training and development plans for staff accordingly. To manage recruitment, selection and training of all new staff within the team. To coordinate induction meetings for all new ODCEM secretariat staff and admin team and act as contact for all induction queries. To take an active role in the training and development of other A&C staff within the wider A&C teams. To be responsible for the introduction and putting into practice of new or revised leave policies/procedures. Responsible for the regular audit of sick leave for the OCDEM secretariat and admin team. To organise and conduct annual appraisals for the OCDEM secretariat and admin team. Type appraisals on ELMAS and obtain agreement with appraises. To compose and maintain personal files for the OCDEM secretariat and admin team and maintain as confidential. To monitor and maintain standards of performance of staff, using the Trusts counselling and disciplinary procedures where appropriate. To implement performance and management policy in relation to staff disciplinary management. To be an EPR super user and be actively involved within the training of EPR within the Department. Attend daily huddle and monthly A&C, Governance and Business meetings. ADMINISTRATION SYSTEMS Use of EPR, Health Roster, First Care and NEP Fusion. To work with clinicians and other managers to ensure all appropriate admin work is completed in a timely manner using systems mentioned above. GENERIC RESPONSIBILITIES: To act as the first point of contact for written and telephone enquiries on OCDEM matters for patients, their relatives, the call centre, outpatients, medical secretaries, consultants, and junior medical staff. To deal with telephone contact with members of the public appropriately and sensitively in situations which may be stressful for both the patient and the staff member involved. Development and implementation of new or revised administration policy and procedures. Taking and relaying as appropriate, telephone enquiries and messages, using initiative and prioritising skills when disseminating information. To assist the Clinical Unit Manager and Patient Access Manager in the writing of reports and documents. To work closely with the Clinical Unit Manager and Outpatient Access Manager by undertaking and assisting project management directly related to the Department. This role will require analytical skills as well as being a capable communicator with excellent organisational ability. To use knowledge and experience to offer help and advice when requested. To act as role model. To carry out surveys/audits as requested. To ensure that patient case notes are correctly maintained by all staff and that high quality standards are maintained at all times and tracked appropriately using the relevant software. To manage the information flows between the OCDEM Secretariat and the Waiting List office. To receive and make telephone calls and take appropriate action/discuss with appropriate staff maintaining a friendly, professional and courteous manner at all times. These conversations can often be of a distressing nature. Maintaining physical and electronic filing systems as well as other general ad hoc office management procedures. Must exercise judgement to analyse and resolve problems. The post holder is required to work unsupervised and is expected to plan and organise his/her own time. Provision of information and advice to patients and relatives about admissions and appointments exercising judgement when dealing with patient enquiries; analyse and resolve patient problems. Be responsible for communicating cancellations to all relevant parties with the reasons for cancellation including patients and relatives. Provide a courteous and responsive assistance to Clinicians and other Trust personnel and to those visiting the Trust from outside agencies. Will be asked to show flexibility should the need arise in covering for other personnel when on leave/sickness etc. Must at all times respect the confidentiality of all electronically stored information and written data, particularly where it relates to patients. Is required at all times to carry out their individual responsibilities with due regard to the Trust Equal Opportunities and to take reasonable care of his/her own health and safety and that of any other person(s) who may be affected by his/her acts of omission. With particular reference to Trust Health and Safety Policy notes. Attend weekly Clinical Unit Meetings. Attend weekly meetings with Patient Access Manager Attend monthly A&C meetings This job description is written in the knowledge that it is not exhaustive and will be subject to review as the needs of the department change or annually as required. The job description does not form part of the contract of employment. An annual performance review would be expected in this post with feedback provided to both the manager and the employee on working practices and relationships as well as discussing future aims and objectives.

EXPANSION TO MANAGEMENT TEAM

Previous applicants need not apply

We have an exciting opportunity for a committed individual looking to further their NHS career.

We are looking for an organised individual with excellent communication skills, to join our fast-paced, administration team. The successful candidate will have an energetic approach to the workplace. They will ideally have experience of supervising non clinical staff, co-ordinating an admin team, and will work in close partnership with their clinical colleagues.

For more information or to arrange an informal visit please contact April Husband at april.husband@ouh.nhs.uk

With other senior staff, effectively manage and take an active role in the continual development of the administration support within the Oxford Centre for Diabetes, Endocrinology and Metabolism ensuring that appropriate and full administrative support is provided and full utilisation of staff at all times across the service.

The post holder is responsible for effectively managing the smooth operation of the administration support service and ensuring that outpatient referral targets waiting times and Trust and local targets are met in line with protocols and procedures are met at the Churchill Hospital in a consistent and timely manner. The post holder will ensure that the processes in place fully to support modernisation initiatives such as digitalisation of the service. As such the team will liaise closely with Health Care professionals, managers, secretaries and pathway administrators both within and outside the organisation as well as patients and relatives.

The post holder will be responsible for the supervision, training and development of staff in the OCDEM secretarial team within the framework of their individual Personal Development Plans (PDP).

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Staff Management:
• To be responsible for the line management of the OCDEM Secretariat and admin team, providing first level EPR support, ensuring that adequate cover is provided in all areas of activities.
• To be responsible for the daily management and supervision of staff, monitoring sickness, and arranging cover for annual leave, in accordance with Trust policies.
• To develop a personal development plan (PDP) with staff and to ensure training and development needs are adequately met. To evaluate staff performance against PDP’s, taking appropriate action to ensure that staff abilities and aptitudes are developed and potential maximised.
• To allocate work for staff and to complete monthly sickness/salary return.
• To ensure that high standards of data quality are achieved, through implementing clear and robust procedures for staff to follow and identifying training needs and implementing training and development plans for staff accordingly.
• To manage recruitment, selection and training of all new staff within the team.
• To coordinate induction meetings for all new ODCEM secretariat staff and admin team and act as contact for all induction queries.






• To take an active role in the training and development of other A&C staff within the wider A&C teams.
• To be responsible for the introduction and putting into practice of new or revised leave policies/procedures.
• Responsible for the regular audit of sick leave for the OCDEM secretariat and admin team.
• To organise and conduct annual appraisals for the OCDEM secretariat and admin team. Type appraisals on ELMAS and obtain agreement with appraises.
• To compose and maintain personal files for the OCDEM secretariat and admin team and maintain as confidential.
• To monitor and maintain standards of performance of staff, using the Trust’s counselling and disciplinary procedures where appropriate.
• To implement performance and management policy in relation to staff disciplinary management.
• To be an EPR super user and be actively involved within the training of EPR within the Department.
• Attend daily huddle and monthly A&C, Governance and Business meetings.





ADMINISTRATION SYSTEMS
• Use of EPR, Health Roster, First Care and NEP Fusion.
• To work with clinicians and other managers to ensure all appropriate admin work is completed in a timely manner using systems mentioned above.





GENERIC RESPONSIBILITIES:
• To act as the first point of contact for written and telephone enquiries on OCDEM matters for patients, their relatives, the call centre, outpatient’s, medical secretaries, consultants, and junior medical staff. To deal with telephone contact with members of the public appropriately and sensitively in situations which may be stressful for both the patient and the staff member involved.
• Development and implementation of new or revised administration policy and procedures.
• Taking and relaying as appropriate, telephone enquiries and messages, using initiative and prioritising skills when disseminating information.
• To assist the Clinical Unit Manager and Patient Access Manager in the writing of reports and documents.
• To work closely with the Clinical Unit Manager and Outpatient Access Manager by undertaking and assisting project management directly related to the Department. This role will require analytical skills as well as being a capable communicator with excellent organisational ability.
• To use knowledge and experience to offer help and advice when requested.
• To act as role model.
• To carry out surveys/audits as requested.
• To ensure that patient case notes are correctly maintained by all staff and that high quality standards are maintained at all times and tracked appropriately using the relevant software.
• To manage the information flows between the OCDEM Secretariat and the Waiting List office.
• To receive and make telephone calls and take appropriate action/discuss with appropriate staff maintaining a friendly, professional and courteous manner at all times. These conversations can often be of a distressing nature.
• Maintaining physical and electronic filing systems as well as other general ad hoc office management procedures.
• Must exercise judgement to analyse and resolve problems.
• The post holder is required to work unsupervised and is expected to plan and organise his/her own time.
• Provision of information and advice to patients and relatives about admissions and appointments exercising judgement when dealing with patient enquiries; analyse and resolve patient problems.
• Be responsible for communicating cancellations to all relevant parties with the reasons for cancellation including patients and relatives.
• Provide a courteous and responsive assistance to Clinicians and other Trust personnel and to those visiting the Trust from outside agencies.
• Will be asked to show flexibility should the need arise in covering for other personnel when on leave/sickness etc.
• Must at all times respect the confidentiality of all electronically stored information and written data, particularly where it relates to patients.
• Is required at all times to carry out their individual responsibilities with due regard to the Trust Equal Opportunities and to take reasonable care of his/her own health and safety and that of any other person(s) who may be affected by his/her acts of omission. With particular reference to Trust Health and Safety Policy notes.
• Attend weekly Clinical Unit Meetings.
• Attend weekly meetings with Patient Access Manager
• Attend monthly A&C meetings

This job description is written in the knowledge that it is not exhaustive and will be subject to review as the needs of the department change or annually as required. The job description does not form part of the contract of employment.

An annual performance review would be expected in this post with feedback provided to both the manager and the employee on working practices and relationships as well as discussing future aims and objectives.


This advert closes on Sunday 17 Nov 2024

Proud member of the Disability Confident employer scheme

To demonstrate excellent communication skills when dealing with patients, relatives and members of the multidisciplinary team utilising sensitivity, empathy and ability to manage conflict. Act as a first point of contact for patients, relatives and visiting staff to the department, welcoming them to the unit and dealing with any queries in an efficient, polite and courteous manner andresponding to all telephone enquiries in a prompt and professional manner. Demonstrate efficient office management skills and the ability to prioritise your own workload working to tight timescales within an environment of conflicting demands. Carry out the role with regard to the efficient and effective use of resources within the clinical environment. Adopt a flexible approach to patterns of work dictated by the needs of the patient and department.

Staff Management: To be responsible for the line management of the Clinical Genetics Secretariat and admin team, providing first level EPR support, ensuring that adequate cover is provided in all areas of activities. To be responsible for the daily management and supervision of staff, monitoring sickness, and arranging cover for annual leave, in accordance with Trust policies. To develop a personal development plan (PDP) with staff and to ensure training and development needs are adequately met. To evaluate staff performance against PDPs, taking appropriate action to ensure that staff abilities and aptitudes are developed and potential maximised. To allocate work for staff and to complete monthly sickness/salary return. To ensure that high standards of data quality are achieved, through implementing clear and robust procedures for staff to follow and identifying training needs and implementing training and development plans for staff accordingly. To manage recruitment, selection and training of all new staff within the team. To coordinate induction meetings for all new Clinical Genetics secretariat staff and admin team and act as contact for all induction queries. To take an active role in the training and development of other A&C staff within the wider A&C teams. To be responsible for the introduction and putting into practice of new or revised leave policies/procedures. Responsible for the regular audit of sick leave for the Clinical Genetics secretariat and admin team. To organise and conduct annual appraisals for the Clinical Genetics secretariat and admin team. Type appraisals on ELMAS and obtain agreement with appraises. To compose and maintain personal files for the Clinical Genetics secretariat and admin team and maintain as confidential. To monitor and maintain standards of performance of staff, using the Trusts counselling and disciplinary procedures where appropriate. To implement performance and management policy in relation to staff disciplinary management. To be an EPR super user and be actively involved within the training of EPR within the Department. Attend daily huddle and monthly A&C, Governance and Business meetings. ADMINISTRATION SYSTEMS Use of EPR, Health Roster, First Care and NEP Fusion. To work with clinicians and other managers to ensure all appropriate admin work is completed in a timely manner using systems mentioned above. GENERIC RESPONSIBILITIES: To act as the first point of contact for written and telephone enquiries on Clinical Genetics admin matters for patients, their relatives, the call centre, outpatients, medical secretaries, consultants, and junior medical staff. To deal with telephone contact with members of the public appropriately and sensitively in situations which may be stressful for both the patient and the staff member involved. Development and implementation of new or revised administration policy and procedures. Taking and relaying as appropriate, telephone enquiries and messages, using initiative and prioritising skills when disseminating information. To assist the Clinical Unit Manager and Patient Access Manager in the writing of reports and documents. To work closely with the Clinical Unit Manager and Outpatient Access Manager by undertaking and assisting project management directly related to the Department. This role will require analytical skills as well as being a capable communicator with excellent organisational ability. To use knowledge and experience to offer help and advice when requested. To act as role model. To carry out surveys/audits as requested. To ensure that patient case notes are correctly maintained by all staff and that high quality standards are maintained at all times and tracked appropriately using the relevant software. To manage the information flows between the Clinical Genetics Secretariat and the Waiting List office. To receive and make telephone calls and take appropriate action/discuss with appropriate staff maintaining a friendly, professional and courteous manner at all times. These conversations can often be of a distressing nature. Maintaining physical and electronic filing systems as well as other general ad hoc office management procedures. Must exercise judgement to analyse and resolve problems. The post holder is required to work unsupervised and is expected to plan and organise his/her own time. Provision of information and advice to patients and relatives about admissions and appointments exercising judgement when dealing with patient enquiries; analyse and resolve patient problems. Be responsible for communicating cancellations to all relevant parties with the reasons for cancellation including patients and relatives. Provide a courteous and responsive assistance to Clinicians and other Trust personnel and to those visiting the Trust from outside agencies. Will be asked to show flexibility should the need arise in covering for other personnel when on leave/sickness etc. Must at all times respect the confidentiality of all electronically stored information and written data, particularly where it relates to patients. Is required at all times to carry out their individual responsibilities with due regard to the Trust Equal Opportunities and to take reasonable care of his/her own health and safety and that of any other person(s) who may be affected by his/her acts of omission. With particular reference to Trust Health and Safety Policy notes. Attend weekly Clinical Unit Meetings. Attend weekly meetings with Patient Access Manager Attend monthly A&C meetings This job description is written in the knowledge that it is not exhaustive and will be subject to review as the needs of the department change or annually as required. The job description does not form part of the contract of employment. An annual performance review would be expected in this post with feedback provided to both the manager and the employee on working practices and relationships as well as discussing future aims and objectives.

EXPANSION TO MANAGEMENT TEAM

Previous applicants need not apply

We have an exciting opportunity for a committed individual looking to further their NHS career.

We are looking for an organised individual with excellent communication skills, to join our fast-paced, administration team. The successful candidate will have an energetic approach to the workplace. They will ideally have experience of supervising non clinical staff, co-ordinating an admin team, and will work in close partnership with their clinical colleagues.

For more information or to arrange an informal visit please contact Philippa Mummery on 07974152554.

With other senior staff, effectively manage and take an active role in the continual development of the administration support within the Clinical Genetics department ensuring that appropriate and full administrative support is provided and full utilisation of staff at all times across the service.

The post holder is responsible for effectively managing the smooth operation of the administration support service and ensuring that outpatient referral targets waiting times and Trust and local targets are met in line with protocols and procedures are met at the Nuffield Orthopaedic Hospital in a consistent and timely manner. The post holder will ensure that the processes in place fully to support modernisation initiatives such as digitalisation of the service. As such the team will liaise closely with Health Care professionals, managers, secretaries and pathway administrators both within and outside the organisation as well as patients and relatives.

The post holder will be responsible for the supervision, training and development of staff in the Clinical Genetics secretarial team within the framework of their individual Personal Development Plans (PDP).

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Staff Management:
• To be responsible for the line management of the Clinical Genetics Secretariat and admin team, providing first level EPR support, ensuring that adequate cover is provided in all areas of activities.
• To be responsible for the daily management and supervision of staff, monitoring sickness, and arranging cover for annual leave, in accordance with Trust policies.
• To develop a personal development plan (PDP) with staff and to ensure training and development needs are adequately met. To evaluate staff performance against PDP’s, taking appropriate action to ensure that staff abilities and aptitudes are developed and potential maximised.
• To allocate work for staff and to complete monthly sickness/salary return.
• To ensure that high standards of data quality are achieved, through implementing clear and robust procedures for staff to follow and identifying training needs and implementing training and development plans for staff accordingly.
• To manage recruitment, selection and training of all new staff within the team.
• To coordinate induction meetings for all new Clinical Genetics secretariat staff and admin team and act as contact for all induction queries.






• To take an active role in the training and development of other A&C staff within the wider A&C teams.
• To be responsible for the introduction and putting into practice of new or revised leave policies/procedures.
• Responsible for the regular audit of sick leave for the Clinical Genetics secretariat and admin team.
• To organise and conduct annual appraisals for the Clinical Genetics secretariat and admin team. Type appraisals on ELMAS and obtain agreement with appraises.
• To compose and maintain personal files for the Clinical Genetics secretariat and admin team and maintain as confidential.
• To monitor and maintain standards of performance of staff, using the Trust’s counselling and disciplinary procedures where appropriate.
• To implement performance and management policy in relation to staff disciplinary management.
• To be an EPR super user and be actively involved within the training of EPR within the Department.
• Attend daily huddle and monthly A&C, Governance and Business meetings.





ADMINISTRATION SYSTEMS
• Use of EPR, Health Roster, First Care and NEP Fusion.
• To work with clinicians and other managers to ensure all appropriate admin work is completed in a timely manner using systems mentioned above.





GENERIC RESPONSIBILITIES:
• To act as the first point of contact for written and telephone enquiries on Clinical Genetics admin matters for patients, their relatives, the call centre, outpatient’s, medical secretaries, consultants, and junior medical staff. To deal with telephone contact with members of the public appropriately and sensitively in situations which may be stressful for both the patient and the staff member involved.
• Development and implementation of new or revised administration policy and procedures.
• Taking and relaying as appropriate, telephone enquiries and messages, using initiative and prioritising skills when disseminating information.
• To assist the Clinical Unit Manager and Patient Access Manager in the writing of reports and documents.
• To work closely with the Clinical Unit Manager and Outpatient Access Manager by undertaking and assisting project management directly related to the Department. This role will require analytical skills as well as being a capable communicator with excellent organisational ability.
• To use knowledge and experience to offer help and advice when requested.
• To act as role model.
• To carry out surveys/audits as requested.
• To ensure that patient case notes are correctly maintained by all staff and that high quality standards are maintained at all times and tracked appropriately using the relevant software.
• To manage the information flows between the Clinical Genetics Secretariat and the Waiting List office.
• To receive and make telephone calls and take appropriate action/discuss with appropriate staff maintaining a friendly, professional and courteous manner at all times. These conversations can often be of a distressing nature.
• Maintaining physical and electronic filing systems as well as other general ad hoc office management procedures.
• Must exercise judgement to analyse and resolve problems.
• The post holder is required to work unsupervised and is expected to plan and organise his/her own time.
• Provision of information and advice to patients and relatives about admissions and appointments exercising judgement when dealing with patient enquiries; analyse and resolve patient problems.
• Be responsible for communicating cancellations to all relevant parties with the reasons for cancellation including patients and relatives.
• Provide a courteous and responsive assistance to Clinicians and other Trust personnel and to those visiting the Trust from outside agencies.
• Will be asked to show flexibility should the need arise in covering for other personnel when on leave/sickness etc.
• Must at all times respect the confidentiality of all electronically stored information and written data, particularly where it relates to patients.
• Is required at all times to carry out their individual responsibilities with due regard to the Trust Equal Opportunities and to take reasonable care of his/her own health and safety and that of any other person(s) who may be affected by his/her acts of omission. With particular reference to Trust Health and Safety Policy notes.
• Attend weekly Clinical Unit Meetings.
• Attend weekly meetings with Patient Access Manager
• Attend monthly A&C meetings

This job description is written in the knowledge that it is not exhaustive and will be subject to review as the needs of the department change or annually as required. The job description does not form part of the contract of employment.

An annual performance review would be expected in this post with feedback provided to both the manager and the employee on working practices and relationships as well as discussing future aims and objectives.


This advert closes on Sunday 17 Nov 2024

Proud member of the Disability Confident employer scheme

An exciting opportunity has arisen for a Ward Clerk to join the Specialist Surgery team. We cater for a variety of specialities including Plastic reconstructive surgery, ENT, Ophthalmology and Maxillofacial surgery. Our friendly department consists of a 30 bed mixed ward and a day surgery unit for elective and emergency surgery and GPRU and HAPI clinics.

The post holder will need to have administrator and have good communication skills. You will need to be organised and have an ability to manage time effectively. You will need to have experience with patient management systems and be prepared to undertake further training as required.



The role will involve meeting and greeting patients and their families arriving on both reception areas, inputting patient details onto the patient administrative system, requesting and tracking patient notes, scanning notes, taking telephone calls, admitting and discharging patients on the patient management systems.

The successful post holder will play a vital role in ensuring clerical and administrative support if maintained and upheld in Specialist Surgery in-Patient. The post holder expected to have good interpersonal skills and communicate with the multi-disciplinary team. You will be working very closely with the nursing team in general and specifically, provide administrative support to the senior nurse team.

Previous experience would be advantageous, but full training on the hospital systems will be given.



Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

For more information about the job position, please speak to Hollie Lord, or read the job description.


This advert closes on Sunday 17 Nov 2024

Proud member of the Disability Confident employer scheme