Total 41 job vacancies by NHS Jobs

Join Our New Flagship Female Acute/PICU & Mental health Rehabilitaion service: Cygnet Kenney House is our New purpose built, Flagship Acute/PICU & Mental health rehabilitation service located in Oldham. Set to open its doors soon. We are looking for a dedicated Medical Secretary with a passion for making a difference to others. You'll be working full time 40 hours a week at Cygnet Kenney House,helping ensure the safe and smooth running of services for the people in our care. Developed in collaboration with the NHS to with the aim to support women from the North West to be treated closer to home. There will be three wards at Cygnet Kenney House; The PICU and Acute environments will offer rapid access to care, supporting women to move quickly and safely through to the most appropriate and least restrictive setting. The mental health rehabilitation and recovery ward(level 2)will support individuals moving on from the Acute ward, as well as external referrals from other services such as secure, CAMHS, prison services and more. At Cygnet, our perks go way beyond pension schemes and excellent professional development. You'll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work. With us, you'll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive. Apply now to enjoy excellent career prospects while reaping the rewards of making difference to peoples lives. Your day-to-day... Provide a high standard of secretarial support to members of the medical team Maintain a good working relationship with clinicians & caring professionals Attend & take minutes at a variety of clinical meetings, hearings & tribunals Produce high quality admission & discharge summaries & tribunal reports Type minutes, care plan approach reports & care plan outcomes Create & maintain patient records & paper files Why Cygnet? Well offer you Strong career progression opportunities Expert supervision & support Pension scheme Cycle to work scheme & employee discount savings We are looking for someone who is... Service orientated, with Medical Secretary experience & knowledge of mental health Flexible, adaptable, organised & responsible An excellent typist, preferably to RSA 2 level & with audio transcription skills Calm under pressure & able to work independently & as part of a team A strong written & verbal communicator with excellent interpersonal skills Highly proficient in Microsoft Office programs, including Excel, Word and databases Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users & their families.

Key Result Areas Whilst the organisation and structure within specialities/divisions may vary the specific remit of this role will include: Transcription Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance. Outcomes, Results and Clinics - Tracking of results/ appointments and highlighting to the clinical team members any results, correspondence or patient queries that need response and taking action e.g. booking investigations, transcription, etc, to ensure that RTT guidelines are achieved for patients. Specialty Specific Support - Providing a comprehensive secretarial support to the consultant surgeons whilst being the first point of call for patients, GPs, family members and other professional colleagues and organisations. - Regularly informing the Secretary Supervisor about progress and flagging up as a matter of urgency any issues, for example, capacity or delays due to internal or external factors, difficult queries from patients, etc - Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals, etc Service Improvement - Support the development of improvements to working practices and processes and contribute to service reviews and the implementation of new arrangements. -As directed, support the resolution of complaints or concerns from patients/carers by helping to collate information and work with the supervisor to respond or escalate appropriately. Team-working - To work cohesively with the Secretary Supervisor to ensure that administrative work is shared out equally and performed to excellent, efficient and safe standards - To cover colleagues during absences/annual/sick leave as directed. You may also be required to undertake job rotation for cross cover as well as for development and training purposes. - Undertaking routine office duties including electronic note tracking, photocopying and filing of correspondence and results and maintenance of records. - Liaise with relevant team members to ensure that any process changes run smoothly and efficiently. - Undertake any other appropriate duties commensurate with the role, as required at the request of your line manager.

Please see job description attached for more information detailing the main duties and responsibilities of the role.

Job Title: Medical Secretary 18 hours per week JOB PURPOSE To ensure that all secretarial duties are carried out efficiently, and to assist the Partnership in providing a high quality service. MAIN RESPONSIBILITIES 1 Audio typing of practice documents 2 To attend meetings when required to take shorthand notes. 3 To confer with hospital secretaries concerning expedition of appointments, discharge letters, and results of investigations. 4 To answer queries from hospital departments. 5 Direct patients to appropriate services 6 To assist with patients telephone / personal enquiries regarding hospital appointments, referrals etc. 7 To expedite information on hospital appointments, laboratory, and X-Ray results. Noting records and informing patient of outcome. ADMINISTRATION 1 Audio typing of referral letters. 2 Type up Reports/minutes of meetings. 3 Online access applications 4 This list is not exhaustive INFORMATION TECHNOLOGY 1 To have a working knowledge of all aspects of the systems necessary to the job. 2 To ensure the security policy is adhered to. HEALTH AND SAFETY 1 Take reasonable care of themselves and others at work. 2 Co-operate with the practice as far as is necessary to enable them to carry out their legal duty. 3 Not to intentionally or recklessly interfere with anything provided; including personal protective equipment, for health and safety or welfare at work. Any other duties requested by Partners, Practice Management Team or Senior team. This job description may need to be reviewed or revised from time to time as the practice develops.

Please refer to the job description and person specification for information regarding the job role.

Job purpose To provide clerical and reception cover for the ward, administration and clerical support to the Ward Manager/ Nurse in Charge and to enter and maintain patient demographic data and ward/consultant status. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Skills in these areas would be desirable however full training will be given including other relevant Trust training: - Ability to work in a team and independently - Customer care skills - Effective communication skills across all disciplines of staff, patients and public - Knowledge and understanding of confidentiality and data protection in accordance with Trust policy and procedures. - Able to communicate effectively, and act appropriately and quickly in an emergency - Experience in using a PC - Knowledge and understanding of the Trust including a basic knowledge of roles in other areas - Some knowledge of clinical terminology and flexibility to support another ward/team if required KEY RESULT AREAS - Demonstrate excellent customer care skills. Provide a welcome point for the ward, responding to patient, staff and visitor requests appropriately - Analyse and deal with routine non-clinical problems, following Trust policy and using own initiative to ensure a seamless support service in the clinical area enabling staff to perform in their own roles effectively - Receive queries, both in person and on the telephone and manage appropriately - Prioritise work, ensuring support for clinical staff is always available for the efficient delivery of patient care - Assist ward nurses with discharge process, e.g. updating Trakcare and transport bookings - Obtain notes, in routine and emergency situations, ensuring clinical staff have access to essential information in a timely fashion. - Filing of all patient documentation generated on the ward, ensuring that notes are up to date and accurate when used by Clinicians. - Tracing all notes in and out, to ensure notes can be obtained from anywhere at any time in case of clinical need, maintaining data protection and confidentiality according to Trust protocol and procedure - Arrange routine and emergency transport to prevent unnecessary delays in patient flow - Accurate input of patient details including bed status on Trakcare system, ensuring follow up appointments and procedures have been booked to meet Trust and national requirements - Working Knowledge of routine for ordering on P2P and Stationery system - Safeguarding of all patients - Provide all general and ad hoc administration and clerical support as directed by the Ward Clerk Management Team. - Follow Trust Infection Prevention and Control Policies, within the scope of own role. - Adherence to the latest Trust Policy on Uniform and Dress Code Standards - Flexibility to support other wards with Ward Clerk support when the need arises and there may be an occasion to work across both sites due to operational needs. Organisational Arrangements Ward Clerk Manager, Assistant Ward Clerk Manager and Admin Co-ordinators are the direct Line Managers for Ward Clerks and will complete the appraisal process with input from the Ward Managers. However, the appropriate Nursing staff will provide direction on a day-to-day basis Additional Contact Details Dee Hargreaves (Assistant Ward Clerk Manager) 0300 422 5637

For further details please read the attached job description and person specification to see what the roles entails.

Job Title: Medical Secretary 18 hours per week JOB PURPOSE To ensure that all secretarial duties are carried out efficiently, and to assist the Partnership in providing a high quality service. MAIN RESPONSIBILITIES 1 Audio typing of practice documents 2 To attend meetings when required to take shorthand notes. 3 To confer with hospital secretaries concerning expedition of appointments, discharge letters, and results of investigations. 4 To answer queries from hospital departments. 5 Direct patients to appropriate services 6 To assist with patients telephone / personal enquiries regarding hospital appointments, referrals etc. 7 To expedite information on hospital appointments, laboratory, and X-Ray results. Noting records and informing patient of outcome. ADMINISTRATION 1 Audio typing of referral letters. 2 Type up Reports/minutes of meetings. 3 Online access applications 4 This list is not exhaustive INFORMATION TECHNOLOGY 1 To have a working knowledge of all aspects of the systems necessary to the job. 2 To ensure the security policy is adhered to. HEALTH AND SAFETY 1 Take reasonable care of themselves and others at work. 2 Co-operate with the practice as far as is necessary to enable them to carry out their legal duty. 3 Not to intentionally or recklessly interfere with anything provided; including personal protective equipment, for health and safety or welfare at work. Any other duties requested by Partners, Practice Management Team or Senior team. This job description may need to be reviewed or revised from time to time as the practice develops.

Knowledge, Skills & Experience - Educated to GCSE grade C or above (or equivalent) in literacy and numeracy - NVQ level three in administration or equivalent experience with a appropriate years experience in a hospital or office environment - IT experience of Microsoft Office packages - IT capable to ensure proficient use of hospital computer systems - An excellent, professional telephone manner to minimise conflict, resolve queries and maintain the reputation of the organisation when dealing with all calls - Proven organisational skills with the ability to prioritise workload and to work to deadlines - Good written and verbal communication skills with a good command and understanding of English, punctuation and grammar - Good interpersonal skills for dealing with people internal and external to the organisation - Ability to work flexibly within a team - Ability to work quickly and accurately - Ability to use own judgement and initiative as appropriate Speciality Specific Support Role - Receive and direct clinical telephone enquiries to the consultant staff, taking messages where necessary. - Cover the Andrology Appointment Line on a rotational basis, booking patients for semen analysis testing. - Take, transcribe and distribute minutes as appropriate - Typing detailed medical reports for legal use when necessary - Supporting consultant medical staff by assisting with the production/transcription of medical staffing paperwork, such as references etc. - Diary management, including making appointments, booking meeting dates and venues, organising and distributing paperwork as required by the clinical team/supervisor. - Supporting consultant staff with their additional responsibilities, such as clinical governance, Clinical Tutor role, etc. This may include setting up training days, teaching sessions, organising visitors, etc. - Assist in the maintenance of the consultant clinical notes. - Completing consultant annual leave and study leave requests and travel claims. - Highlighting to the clinical team members any results, correspondence or patient queries that need response and taking action e.g., booking investigations, transcription, etc - Regularly informing the clinical scientist about progress and flagging up as a matter of urgency any issues, for example, capacity or delays due to internal or external factors, difficult queries from patients, etc - To work as part of a team; working flexibly to ensure that administrative work is shared out equally and performed to excellent, efficient and safe standards - To cover colleagues during absences/annual/sick leave as directed by the secretary supervisor. You may also be required to undertake job rotation for cross cover as well as for development and training purposes. - Undertaking routine office duties including electronic note tracking, photocopying, faxing and filing of correspondence and results and maintenance of records. - Assist in the training and induction for new and existing colleagues - Take the initiative as and when required as well as working flexibly and adapting to the demands of the department/team as appropriate - Liaise with relevant team members to ensure that any process changes run smoothly and efficiently. - Undertake any other appropriate duties commensurate with the role, as required at the request of your line manager. Semen Cryo-preservation Service - Responsible for providing administrative support for the semen cryopreservation facility. - Responsible for maintaining the patient database; including patient records, tracing and contacting patients and partners, correspondence, reports and audits. - To be part of the Cryopreservation management team, helping to ensure the continued licensing of the department with the Human Fertilisation and Embryology Authority (HFEA). - Liaise with the Andrology Laboratory Lead Scientist, Clinical Leads and Oncology Department. Service Improvement - Using speciality databases for recording patient information/clinic activity for audit/survey purposes, as well as sending out any associated paperwork. Regular audit of data is undertaken and decisions can then be made by the department/team as to appropriate service improvements. - Support the development of improvements to working practices and processes and contribute to service reviews and the implementation of new arrangements. - As directed, support the resolution of complaints or concerns from patients/carers by helping to collate information and work with the supervisor to respond or escalate appropriately. Information Technology - Fast and accurate keyboard skills. - Use of telephone systems to answer, transfer and divert he clinical lines. - Searching for patient data into the electronic patient record system and laboratory computer system. - Use of a various software packages used in the department e.g., Microsoft Office, Outlook, Document control software, patient tracing systems, Electronic Patient records. - Setting up, attending and minuting meetings using MS Teams. - Maintaining andrology appointment database. Training - Attendance and completion of the hospital induction programme. - Completion of Pathology induction programme. - Attendance at the mandatory Trust training programmes. - Participation in formal individual performance reviews in line with Trust policy, agree annual objectives with the section supervision and review progress against these objectives. - Undertake training on new IT systems as required.

Please see job description attached for more information detailing the main duties and responsibilities of the role.

To support the uploading and inputting of data to databases/spread sheets and electronic patient record. This will include the Essential Care Indicator (ECI) data, updating Referral to Treatment (RTT) spread sheet and other clinical documentation as requested. To update the patient administration system for the purpose of extracting, amending, and in-putting data as directed in above. To accurately access the patient administration system and all patients related information as required whilst assessing any risks to patient confidentiality and maintaining confidentiality. To support the provision of general administration duties i.e. copy typing and appointment letters. Assist in requests for faxing, filing, scanning. Assist with internal and external post and sending out clinical documents e.g. appointment letters or other clinical letters. Provide flexible administrative and clerical cover as required to meet the needs of the service.

Arrange/provide administration for meetings and events including note taking, distribution of papers and information, making sure any actions are circulated, rooms booked for next meeting, photocopying, scanning documents, collating information etc. Provide administrative support for projects and core business delegated by other members of the team as required. This may include managing files. Follows organisational policies and procedures and other quality approaches as required. Encourages others to do the same. Maintains professional profile especially when dealing with confidential or sensitive information Accountable for own actions Works effectively within the limits of own competence and area of responsibility and accountability. Gets help and advice where needed / escalates non routine queries as per the team structure Works to support the team and is seen as first point of contact. Can be counted on when people ask for help or support. Responds efficiently to routine enquiries from internal and external stakeholders in a timely and efficient manner, escalating non routine queries to an appropriate member of the team Attends meetings as required Workload is managed effectively, and high quality of work maintained Uses organisations equipment and resources effectively and encourages others to do the same. May have responsibility for creating and/or requesting purchase orders e.g. expenses management, invoices, stationery orders, IT equipment, travel arrangements, catering, event booking Monitors the quality of work in own area and alerts others to quality issues, reporting any errors or issues to the appropriate person Provides practical training on own work areas or responsibilities Maintenance of one or more information systems as a core part of the role Assist with maintenance of relevant webpages, monitoring and updating designated areas

To summarise, this role will provide clerical support to the R&I Department Professional Services team including co-ordination of diaries, planning meetings, circulation of papers Provide support with procurement orders. Systematic filing of documentation within the Trust electronic shared drive and the EDGE platform Assist with maintaining good communication both with the Trust and externally. The post holder will be a self-motivated individual with the ability to work flexibly within a team and work on own initiative, adaptable to change, making decisions where appropriate, with the ability to prioritise and organise own workload with some supervision. Commitment to team working and to have respect and consideration for the skills of others. Must be self-motivated to undertake continuing professional development (CPD). Key result Areas are; Liaising with Sponsors and Trials Units Uploading and maintaining filing electronically. Arranging appointments as necessary, to keep diaries up to date. Receiving sorting and distribution of external and internal post. Key Relationships are; R&I Professional Services team R&I delivery teams GHNHSFT support departments Estates Department (GMS) Creditor Payments (Gloucestershire Shared Services) Procurement (Gloucestershire Shared Services) Members of staff within Trials Units Partners within Gloucestershire Integrated Care System

The medical typist / admin assistant is responsible for: - Providing a comprehensive audio typing and administrative service to the medical staff and their supporting team. - Undertaking routine office duties including electronic note tracking, photocopying, filing of correspondence and results and maintenance of records - Managing the mail for the unit. - Providing cover for colleagues in their absence to maintain service levels - Ensuring excellent communication is provided to patients, relatives, general practitioners and other hospital staff to ensure a proficient, high-quality service for patients and clinicians. - Regularly informing the secretarial supervisor about progress and flags up as a matter of urgency any issues, for example, capacity or delays due to internal or external factors, difficult queries from patients, etc. - Supporting the achievement of Trust performance by ensuring administrative standards are met e.g., typing times, test results passed to clinician and any potential 52-week breaches are escalated to the clinician, secretarial supervisor or AGM/DGM to avoid breach.

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.