Total 190 maintenance manager job vacancies in Accounting / Auditing category in D05 Clementi New Town, Hong Leong Garden, Pasir Panjang

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We’re looking for an Account Executive to join our Commercial team, drive revenue through the acquisition of new job vacancies in the Singapore SMB segment. This will be achieved by acquiring new accounts, increasing wallet share of existing accounts, and collaborating with service teams to maintain a high level of client satisfaction.

What You’ll Be Doing

You will be hunting leads and farming existing clients, measured by the number of newly acquired jobs from both books, and ultimately revenue from Startups and SME clients. The role will demand face-to-face interaction and expect you to build valuable relationships with clients at various levels.

In this role, you will:

• Grow the business by acquiring new hiring partners, measured by total newly acquired companies, jobs, and revenue from new clients
• Grow the business by expanding share of wallet from existing clients, measured by total new jobs and revenue from existing clients
• Cross-sell various Glints’ products and services across our offices within Southeast Asia
• Collaborate with the Sales Development team to effectively acquire the requisite number of leads
• Collaborate with the other sales teams such as Recruiters and Product Marketing to effectively meet the company’s strategic objectives in terms of sales, profit, and growth targets.

Why You Should Join Us

• You will become a part of an exciting, fast-growing tech startup in Southeast Asia, poised to become the leader of the Edutech and HRTech space in the region
• You will have great influence on our business or the processes, and get the chance to work with a driven team, backed by experienced investors and advisors
• You will also be directly exposed to the fastest growing emerging markets in the region (Indonesia, Vietnam, Philippines, Taiwan etc.).
• Autonomy: You are joining a versatile team where you will be given lots of autonomy and trust to build the your own pipeline of business leads from scratch

Who We Are Looking For

• Min. 1 year of working experience in B2B service sales and/or account management
• Proven track record of exceeding or high achievements in individual targets in terms of closing deals and gaining revenue, either in sales, account management, or similar function
• Great organisational skills with the ability to prioritise, and is able to forecast accurately (at least 2 quarters ahead)
• High attention to detail, with a process and solution-oriented mindset
• Someone who loves winning and earning high commissions
  

Let’s Realize Human Potential.

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We have impacted many lives but there’s still plenty to be done. If you’re ready to grow and make an impact, you’ve come to the right place.

What is Glints?

Glints is the leading talent ecosystem in Southeast Asia, with an enduring purpose of contributing to a world where people and organizations can realize their human potential.

Today, Glints is the most well-funded and well-capitalized startup in the talent recruitment space in Southeast Asia, with over US$80M in total investments raised till date.

Our tech-enabled approach to recruitment and career discovery connects more than 3 million candidates to their next dream opportunities. We have also supported more than 50,000 companies in finding top talent and doubling recruitment efficiency. Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times.

In 2020, we were recognized by LinkedIn as one of the Top 10 Startups in Singapore. In 2022, we were featured in the top 20 of Nikkei-FT-Statista High-Growth Companies Asia-Pacific 2021 list. Moreover, we were also featured in the top 10 fastest-growing companies in Singapore by The Straits Times.

Who We Are

At Glints, personal and professional growth are just as important as business growth. That's why we created the Glints Culture Code: #RIIBCOH. It defines our values, is what guides our decisions and actions, and is what makes us special.

#RIIBCOH:

1. Relentlessly Resourceful: Whatever it takes, just make it happen (ethically)
2. Integrity: Have courage, be guided by the truth, don’t be afraid
3. Impact: Missionaries, not mercenaries
4. Beginners’ Mindset: Stay humble, don’t be attached to ego
5. Customer Obsessed: Customers First
6. Ownership: Care intensely about the mission and take responsibility
7. High Standards: Dream big and deliver epic outcomes fast

Where we work

Since Glints was officially launched in Singapore in 2015, we've rapidly grown our footprint across Greater Southeast Asia to operate in Indonesia, Singapore, Vietnam, Taiwan, Malaysia and Philippines.

Learn more about Glints and our culture at bit.ly/glintsculture.

Who You’ll Work With

As a team member of the Arista Sales team, you are the face of Arista to our customers; their internal champion for the problems they need to solve. As their champion you will align Arista’s technical resources to achieve your customer’s business outcome. You will partner with some of the most skilled Customer Engineers in the industry in addition to our Professional Services and Executive teams to help them understand how to execute on your customer’s behalf. Our sales teams have a culture of team success, where you’ll collaborate and be supported by like minded sales professionals. This role typically reports to a Regional Sales Manager or Area VP of Sales.

What You’ll Do

The Account Manager (AM) will be responsible for driving sales revenue and managing relationships with large enterprise accounts in the Delhi NCR region. The key verticals include IT/ITeS, Cloud Service Providers (CSP), BFSI, Healthcare, and Manufacturing. The AM will represent Arista's comprehensive portfolio of networking solutions, demonstrating exceptional customer focus while managing all aspects of the sales cycle, from account planning and lead qualification to negotiation and closure. This is a quota-carrying role and an integral part of Arista's sales team.

Key Responsibilities:

1. Account Management & Planning:
   • Create and execute effective account plans to deliver sales objectives, focusing on customer business priorities, industry trends, and Arista’s unique value proposition.
   • Develop in-depth knowledge of assigned accounts, including business strategies, key stakeholders, and decision-making processes.
2. Sales Execution:
   • Meet and exceed assigned sales quotas through targeted prospecting, qualification, and deal closure.
   • Drive the adoption of Arista’s advanced networking solutions across IT/ITeS, CSP, BFSI, healthcare, and manufacturing verticals.
   • Build and manage a strong pipeline of opportunities, ensuring accurate forecasting and reporting through CRM tools.
3. Customer Success:
   • Develop a deep understanding of customers’ business challenges and position Arista as a trusted partner for their networking needs.
   • Expand Arista’s footprint within existing accounts by fostering strong customer relationships and identifying cross-sell/up-sell opportunities.
4. Collaboration & Team Leadership:
   • Lead and coordinate a matrixed account team, including Systems Engineers, Business Development Representatives, Inside Sales Support, and Partner Teams.
   • Collaborate with channel partners to enhance account coverage and drive joint sales initiatives.
5. Market Knowledge & Strategy:
   • Stay updated on market trends, competitive landscape, and industry developments, particularly in the assigned verticals.
   • Provide feedback to internal teams to enhance Arista’s products and strategies for the enterprise market.
6. Other Responsibilities:
   • Travel as required to customer locations for meetings and sales engagements.
   • Participate in Arista’s strategic planning, training programs, and team-building activities

• Assists the Service Owned Items in DLA Custody Program Management Office (SOIDC PMO) to communicate the program vision and desired outcome in terms of strategic goals in support of audit initiatives.
• Assists with analyzing deviations and problems and develops solutions to ensure commitments are met.
• Provides program leadership to ensure commitments to and from various stakeholders is met and execution targets are achieved.
• Resolves conflicts between and among stakeholders with competing agendas and interests, while maintaining cohesiveness in program effort and direction.
• Reviews and approves or recommends approval of schedules, and contractor support oversight and management
• Serves as an authoritative source for decisions and guidance dealing with compromises and changes in program philosophy.

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

• Discuss and identify clients’ communications needs
• Work closely with the wider consortium to deliver 360 solutions
• Identify client growth opportunities
• Help ensure campaigns reach their performance goals
• Negotiating with clients, solving any problems and making sure deadlines are met.
• Day-to-day activities will change constantly to meet business growth
• Keenly monitor campaigns with the aim to optimise results
• Maintain accurate records of budgets, contact reports, campaign reports, etc.
• Customise new business proposals that are meaningful and compelling
• AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

• Minimum of three years’ experience in an advertising agency environment
• Possess strong project management skills
• Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately
• Understanding of branding and communications preferred
• Microsoft Office proficiency
• Be energetic and passionate with a can-do spirit

Why choose Logicalis?

As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.

We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth.

Responsibilities:

• Generate Services Revenue & Profits for the company through means of account coverage in strategic sector
• Work on solutions-based selling, identification of customer pain points and aligning appropriate solutions to meet the customer's business needs
• Perform bid analysis based on solutions offered with competitor landscape to generate competitive bid for submission
• Customer visitation to explain solutions offered
• Identify key stakeholders within accounts to continue the growth extending reach to different business units within the accounts
• Candidates with lesser years of experience will be considered for the Account Manager position

Requirements:

• Preferably 0 to 3 years and above experience in IT
• Experience in tender submission process (bid review, tabulation and submission)
• Analytical and Creative Problem-Solving skills
• Team Player and Confident, Direct with Excellent communication, presentation and negotiation skills
• Strong negotiation, presentation and communication skills

Interested applicants please submit your application with your expected salary and notice period to be considered for the role.

We regret that only shortlisted candidates will be notified.

As part of any recruitment process, we collect and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By applying to this post and sending us your resume, you agree to the collection, use and/or disclosure of your personal data in the manner as set out in our Data Protection Notice for Job Applicants which can be found

Logicalis is committed to protecting your privacy.

Click below to view the data protection notice.

https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Role Overview:

As an Account Manager and Controller at our company, you will play a crucial role in overseeing both the financial aspects and the supply chain management of our vegetable supply business. This position requires flexibility to work during public holidays and occasional night shifts to ensure smooth operations, particularly when ordering vegetables from overseas suppliers. You will be responsible for managing sales operations, coordinating with suppliers, and ensuring financial accuracy and compliance.

Roles and Responsibilities:

Financial Management and Control:

1. Oversee all financial activities, including budgeting, forecasting, and financial reporting.

2. Ensure compliance with accounting standards, regulations, and company policies.

3. Implement and maintain internal controls to safeguard company assets and prevent fraud.

4. Conduct regular financial analysis to identify trends, variances, and opportunities for improvement.

5. Coordinate and manage audits, addressing findings and implementing corrective actions as necessary.

Supply Chain Management:

6. Coordinate with overseas suppliers to ensure timely and cost-effective procurement of vegetables.

7. Monitor inventory levels and manage stock replenishment to meet demand.

8. Optimize logistics and distribution processes to minimize lead times and reduce costs.

9. Collaborate with the operations team to ensure efficient handling and storage of vegetables.

Sales Management:

10. Develop and implement sales strategies to achieve revenue targets and expand market share.

11. Identify new business opportunities and develop relationships with wet markets and restaurants.

12. Monitor sales performance and analyze market trends to adjust strategies as needed.

13. Provide sales forecasts and insights to support inventory planning and procurement decisions.

Team Leadership and Collaboration:

14. Lead a team of sales representatives and administrative staff, providing guidance and support.

15. Delegate tasks and set performance targets, ensuring alignment with company objectives.

16. Foster a collaborative and results-driven work environment, promoting teamwork and accountability.

17. Coordinate cross-functional efforts with other departments, such as operations and marketing, to achieve common goals.

Flexibility and Availability:

18. Demonstrate flexibility to work during public holidays and occasional night shifts to meet business needs.

19. Coordinate schedules and workload distribution to ensure adequate coverage and timely completion of tasks.

20. Respond promptly to urgent matters and effectively manage priorities in a dynamic environment.

Qualifications:

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• Proven experience in financial management, supply chain management, and sales, preferably in the agriculture or food industry.
• Strong understanding of accounting principles, supply chain processes, and sales strategies.
• Proficiency in financial analysis, budgeting, and reporting.
• Excellent communication, negotiation, and interpersonal skills.
• Leadership abilities with a track record of effectively managing teams and driving results.
• Ability to thrive in a fast-paced and unpredictable environment, demonstrating adaptability and resilience.
• Commitment to continuous learning and professional development.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Are you passionate in developing and growing sales portfolio for industry leading customers? Do you aspire to be part of the team that drives big wins for a global organization?

IFF is a global leader in Fragrance, Flavors and Food Ingredients and we are constantly looking for new challenges and developing new-to-world solutions that answer them. We are now looking for a dynamic talent to join our Asia Commercial team as Senior Account Manager.

Your Focus

As Senior Account Manager for our Scent division, you will be responsible for driving and managing regional business growth across Asia for Key Account portfolio.

How you will Contribute

Regional Category Strategy

• Create, communicate and execute the business strategy across South-East and North Asia.
• Manage resources in the projects, aligned with management of each discipline.
• Participate in the formulation and monitoring of annual budget and monthly forecasts.
• Deliver commercial targets: sales, margin, commercial performance.

Value to Market

• Keep close relationship with different levels and areas in the customer’s organization with proactive conversations and fast answer to their needs.
• Identify customer’s priorities to orient the focus of internal resources.
• Establish strong link with IFF internal global organization to align on actions, information and relevant communication to the customer in the region.
• Keep regional team involved (Commercial, Creative, Technical, Marketing, CI) about key initiatives, making sure they receive what is needed to deliver high-level service.

Innovation Leader

• Roll out global innovation in the region with presentations of solid business cases to the customer.
• Identify opportunities and develop plans to deliver proactive propositions for Innovation in Fragrance and finished product.
• Lead the application of AI tools to connect IFF’s creative capabilities, Innovation programs and consumer understanding to deliver submissions to the customer with robust background.

Talent Management

• Support the development of junior members and interns in the commercial team.
• Inclusive leadership of project teams.

What you will need to be successful

• Master or Bachelor’s degree in Business, Marketing, Chemistry or any other relevant industry.
• At least 10 years’ B2B sales and account management experience in Fragrance manufacturing industry.
• Ability to effectively identify potential business opportunity based on market relevance.
• Proven track record in Global or Key account business development, creating, driving or delivery of strategies to meet business objectives.
• Sound understanding of functional and technical capabilities, including knowledge of the consumers and market needs.
• A strong negotiator, good business acumen and customer relationship management skills.
• Ability to deliver in a fast changing environment with project management and prioritization skills.
• Excellent presentation skills, capable in creating compelling communication to drive strategy.
• Great team player, ability to influence or motivate others to achieve results.
• Comfortable working in a B2B environment with a positive, self-driven or action-oriented attitude.
• Effective communication skills in English language, both verbal and written. Other languages proficiency will be a plus.
• Proficiency in Microsoft Office (Word/Excel/PowerPoint/Access).
• Willingness to travel.

At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

· Discuss and identify clients’ communications needs

· Work closely with the wider consortium to deliver 360 solutions

· Identify client growth opportunities

· Help ensure campaigns reach their performance goals

· Negotiating with clients, solving any problems and making sure deadlines are met.

· Day-to-day activities will change constantly to meet business growth

· Keenly monitor campaigns with the aim to optimise results

· Maintain accurate records of budgets, contact reports, campaign reports, etc.

· Customise new business proposals that are meaningful and compelling

· AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

· Fresh graduates or 1-2 years’ experience in an advertising agency or related field

· Candidates with more experience will be considered for the Senior Account Executive or Assistant Manager role

· Possess strong project management skills

· Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately

· Understanding of branding and communications preferred

· Microsoft Office proficiency

· Be energetic and passionate with a can-do spirit

Responsibilities:

• Study client’s requirement and provide optimal logistics operating solutions.
• Work closely with operations to identify any out-of-scope requests, generate change request forms and update standard operating procedures.
• Be the key point of contact between business and its clients, building strategic partnerships, overseeing business performance to strengthen existing client relationships.
• Maintain up-to-date client profile with contract expiry dates and perform contract renewal with clients nearing to the expiry dates.
• Be able to negotiate rates and service scopes with existing clients.
• To support implementation of projects handover, and on occasion, take the lead to develop and cross-functional implementation of value-added supply chain solutions.
• Consistently monitor our service standards and work with our operations team to drive suppliers and operation teams across all areas of responsibility ie lead times, complaints, escalation.

Requirements:

• Bachelor's degree in Supply Chain Management / Logistics or relevant qualification and above.
• At least 5 years’ of relevant experience within a similar position in the logistics industry is preferred
• Excellent written and verbal communication skills
• Proven experience or track records of past secured accounts and positive sales performance
• Proficient in MS Office such as PowerPoint, Excel, Words etc
• Excellent business acumen, with strong business analytical skills
• Strong project planning & management skill, and handling multiple projects, assignments and duties
• Customer oriented

Why choose Logicalis?

As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.

We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth.

Responsibilities:

• Generate Services Revenue & Profits for the company through means of account coverage in strategic sector
• Work on solutions-based selling, identification of customer pain points and aligning appropriate solutions to meet the customer's business needs
• Perform bid analysis based on solutions offered with competitor landscape to generate competitive bid for submission
• Customer visitation to explain solutions offered
• Identify key stakeholders within accounts to continue the growth extending reach to different business units within the accounts
• Candidates with lesser years of experience will be considered for the Account Manager position

Requirements:

• Preferably 5 years and above experience in IT
• Experience in tender submission process (bid review, tabulation and submission)
• Analytical and Creative Problem-Solving skills
• Team Player and Confident, Direct with Excellent communication, presentation and negotiation skills
• Strong negotiation, presentation and communication skills

Interested applicants please submit your application with your expected salary and notice period to be considered for the role.

We regret that only shortlisted candidates will be notified.

As part of any recruitment process, we collect and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By applying to this post and sending us your resume, you agree to the collection, use and/or disclosure of your personal data in the manner as set out in our Data Protection Notice for Job Applicants which can be found

Logicalis is committed to protecting your privacy.

Click below to view the data protection notice.

https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

About us
Redox is an ASX listed, leading raw material and ingredient distributor with sales over $1 billion dollars in our previous financial year. Since we were established in 1965, Redox employees have been delivering commodity products around the world to clients in over 170 unique industries. We’re continuing to grow with over 16 regional offices across Australia, New Zealand, Malaysia and the USA. Redox are creating exciting opportunities to join us on our journey and best of all our employees have certified us as a ‘Great Place to Work’ (2025).

About the Role

This position will be responsible for managing established accounts as well as looking for new opportunities to grow the business. 

About you

Previous B2B experience within the chemical industry, water treatment or relevant field. You will be goal-oriented and competitive with good negotiating skills. Proven track record of developing new business as well as maintaining robust client relationships. Have the ability to build trusted relationships internally and externally.

Essentials

• You will have previous B2B experience within chemical/water treatment industry

• Excellent communication and interpersonal skills

• Must have and maintain a valid driver’s license

• Strong closing and negotiating skills

• Tertiary qualifications highly regarded in Business or Science (but not required)

Rewards & Benefits

• Salary package inclusive 17.5% leave loading + Bonus

• FMCV or Car allowance

• 1 day WFH (after probation)

• Annual Salary review

• 1 day Paid Volunteer

• Secure onsite parking

• Lunch provided daily onsite

How to APPLY:

Click ‘Apply’ or apply through our website www.redox.com/careers

Redox is an equal opportunity employer which enjoys the benefit of a diverse team.
All your information will be kept confidential according to EEO guidelines, and applicable privacy legislation. Further information on our website.

Agencies, we’ve got this one covered thanks!

Job Description

● Manage full set of accounts for the business and Japan holding company’s needs

● Lead and guide Accounts Team on daily operations (GL, AR, AP, intercompany balances, transactions

and cash-flow, staff’s claims reimbursements etc.)

● Provide business analysis, consolidation of monthly/quarterly/yearly financial results and support

production of yearly budgets and revenue forecast

● Monitor, assess and ensure timely and accurate transaction for closing of monthly/quarterly/ yearly

reporting of financial and management reports, as well as prepare financial reports for Japan HQ

● Review consolidation package done by subsidiary companies and report to Japan HQ

● Support communication with Japan HQ and subsidiary companies when required

● Review and support the accounts of subsidiary companies

● Reconcile, process and report all costing, Accounts Payable (AP), Accounts Receivable (AR) activities

● Ensure tasks are carried out in compliance with operating standards, company rules & regulations and

statutory requirements

● Ensure accurate and timely filing of statutory reports

● Maintain fixed assets processes and procedures (including disposal, verification and depreciation of

fixed assets etc.)

● Coordinate with external auditors, tax agents, bankers, company secretary etc. on annual statutory

audit and tax matters

● Assist in management of transactions related to bonds and fixed deposit

● Handle J-SOX, internal control related queries and reporting required by Japan holding company

● Handle FRS116 accounting and review on new leases

● Handle Company’s tax reporting (GST, Corporate tax submission, withholding tax etc.)

● Liaise with HR regarding verification of payroll and CPF matters

● Liaise with respective business units to understand financial information needs in order to work out

efficient and effective solutions

● Any ad-hoc duties as assigned

Requirements

● Minimum 5 years of hands-on experience in full set of accounts is required

● Possess at least Bachelor’s Degree/Post Graduate Diploma/Professional Degree in

Finance/Accountancy (candidates with CPA or CA certification will be a plus)

● Deliver accurate information for internal and external reporting

● Hands-on with sound knowledge in accounting and statutory rules and regulations

● IT savvy, including proficiency in Microsoft Office (Excel and Word) and Oracle NetSuite

Good to Have

● Proficient in Japanese language skills in order to liaise with Japanese speaking associates

-------------

Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Overall Role Purpose:

Reporting to the Area Sales Manager, you will be responsible for the revenue generation of the geographically assigned sales territory (portfolio). You will be expected to develop, service, retain our existing customers as well as acquire new business opportunities.

• Act as customers' point of contact within DHL Express, by liaising closely with relevant departments to ensure that their queries, problems or issues are dealt with appropriately.
• Manage portfolio of existing customers and potential customers via 'face to face' sales visits.
• Produce necessary information for management to evaluate performance vs. key performance indicators.
• Ensure that all customer issues relating to customer service, service recovery and credit control are coordinated and managed though the relevant DHL Express departments.
• Regular meetings with Marketing and Sales management to evaluate personal sales strategy/plan, so as to ensure that the required revenue and shipment results can be achieved.
• Develop a weekly customer visit cycle / Follow Global Call Planning Tool (based on 6 visits a day, mix of 40/30/30) to secure Ship-To-Profile of existing customers, gain Share-of-Wallet and new customer.
• Complete GSP sales reporting requirements in a timely manner, which includes Time Sheet, Activities and Opportunities updates in COMET.
• Weekly Pipeline movement reports to Sales Management.
• Adhere to regional/country standard profit margins and discount guidelines.
• Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximize growth within the existing customer base.
• Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
• Conversion of qualified leads into customers (First Time Buyers) and develop and penetrate existing accounts (Retention and Development).
• Continually develop knowledge of DHL Express' products & services and general commercial awareness in order to provide the best possible solutions to the customers.
• Control all documentation and data relating to customer visits, agreements and terms of reference to ensure that customer information is maintained accurately in customer database.
• Analyze and monitor customer data to measure success and identify fluctuations/trends, so as to decide on relevant follow up actions.
• Ensure all customer agreements are cost-sensitive, so as to ensure a suggested minimum pricing tariff is set and adhered to.

Job Requirements:

• Preferably with Degree in Business or equivalent
• Minimum of 3 years of sales experience
• Strong communicator (in written & spoken English) with excellent numeric and presentation skills
• Strong individual who can work independently and within a team to deliver results
• Able to maintain effective performance under pressure

Overview

Gusto Collective Singapore is seeking an experienced, highly-motivated, and passionate Account Manager (Events) who thrives in a fast-paced and collaborative environment. You will look forward to opportunities to work on and be part of exciting brand experiences and developing and growing within an agency representing a dynamic array of international and reputable fashion, luxury, lifestyle, beauty, and hospitality clients.

In your day to day, you will be in-charge of

• Project Management: Day-to-day client servicing, leading teams and overseeing the end-to-end management of events, including conceptualisation, planning, budgeting, logistics, and execution;
• Client Relations: Cultivate strong relationships with clients, understanding their event objectives, and providing strategic recommendations that ensure content and results are on-brand. Serve as the primary point of contact, ensuring consistent communication and exceeding client satisfaction;
• Vendor and Supplier Management: Identify, evaluate, and negotiate contracts with vendors and suppliers. Coordinate and oversee their services to guarantee seamless execution and exceptional quality standards;
• On-Site Event Management: Lead teams in on-site management of events and oversee coordination with vendors, event setup, and logistical details. Address any unforeseen challenges and ensure a smooth execution of the event;
• Budget Tracking: Develop and manage project budgets, track and monitor project expenditures, maintain accurate records of expenses, review invoices, and conduct financial planning/analysis;
• Quality Assurance: Maintain the highest level of quality in event deliverables, including production, audio-visual, catering, décor, and overall guest experience. Drive and conduct post-event evaluations with internal teams and clients, and implement improvements for future projects;
• Risk Management: Identify potential risks and proactively develop contingency plans. Ensure compliance with legal, safety, and regulatory requirements throughout the event planning process;
• Industry Knowledge: Drive sales activities through research of event proposals, including keeping up to date with evolving content, design trends, and technologies, etc., and promoting innovation and continuous improvement;
• New Business: Proactively identify and pursue new business opportunities. Conduct market research, lead in presentations, and prepare proposals to acquire new clients. Build a strong network of industry contacts to generate leads and foster business growth.

To succeed in this role, you will have

• Bachelor’s degree in a relevant field (Marketing/Project Management/Business Administration/Communications, or its equivalent) from an accredited college or university;
• At least 5 years of relevant agency experience in events management;
• Proactive and strategic approach to problem-solving, with the ability to make sound decisions under pressure. Adaptability and flexibility in managing unforeseen challenges;
• Strong leadership skills, with a proven track record of leading teams to deliver exceptional results. Ability to motivate, inspire, and mentor team members in a fast-paced and dynamic environment;
• Proven ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment;
• Understanding of clients’ requirements with ability to execute effectively and efficiently;
• In-depth understanding of the events industry, current trends, and emerging technologies. Familiarity with event management software and tools is a plus;
• Self-motivated and resourceful, with high levels of initiative;
• Excellent written and communication skills;
• Resilience, determination, enthusiasm, and flexibility to cope with weeknights and weekend work, and ability to perform under pressure;
• Strong organisational and time management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Attention to detail is critical;
• Proficiency in Microsoft Office, including Microsoft Word, Excel, Powerpoint, Outlook, and Google Docs.

You can look forward to:

• A wealth of diverse opportunities and challenges to develop and grow your skill sets;
• An exciting and dynamic client portfolio of international and reputable brands;
• Being involved in a wide range of brand experiences and events;
• A highly-supportive and collaborative work environment;
• A motivating, fun, and integrated work culture.

Your Tasks

· Identify, establish and manage multi-tier relationships across customer and DHL organizations to ensure a long-term business partnership and achievement of corporate goals.

· Drive sales improvement through regionally harmonized processes.

· Establish clear understanding of customer expectations and requirements.

· Lead and manage customer presentations and proposals.

· Plan & co-ordinate activities and programs to retain and develop sustainable sales revenue.

· Develop and manage after-sales strategy for each of the designated account customers.

· Provide customer-oriented service at all times relating to specific sales and customer expectation issues.

· Be the first line contact point for all customer related interaction (eg escalation management).

· Contribute to the regional bidding or RFQ process when requested.

· Conduct of business reviews.

· Managing a virtual team.

What You Bring

· Preferably 5 years of account management/development and corporate consultative/solution-based sales experience in a service-related industry.

· Familiarity with the International Express/ Air Transportation industry will be an added advantage.

· Strong teamwork / collaboration skills.

· Excellent communication, presentation, networking and interpersonal skills.

· Prior experience in account management of large enterprise customers.

· Good track record of working with other functional teams.

· Degree in Business or related discipline preferred.