Total 8 job vacancies in WP

Job Brief:

Ensure compliance with the Company’s Underwriting and Treaty Guidelines, including determining retention levels and managing referrals.

Job Responsibilities:

1. Ensure all underwriting matters adhere to the Company’s Underwriting and Treaty Guidelines. 
2.  Explore business opportunities, especially within new Ecosystems such as digital Platforms. 
3. Provide timely and competitive quotation and technical support to Marketers, Agents, Brokers, and other Partners. 
4. Market Underwriting including meetings/negotiations with all Distribution Partners. 
5.  Establish a Growth Business Plan for the respective Portfolio and follow up on the execution/implementation.
6.  Build relationship with professional reinsurers to get support on specialized Marine Classes of Business. 
7.  Determine the retention level in accordance with the Company’s Underwriting and Treaty Guidelines. 
8.  Ensure all referrals from Marketers, Agents, Brokers, and other Partners are attended to in a timely manner. 
9.  Provide technical advice and support on underwriting matters to Marketers, Agents, Brokers, and other Partners. 
10. Embrace & provide Product, System, and Process knowledge. 
11.  Provide technical training to identified key Sales colleagues. 
12.  Ensure reinsurance placement is in order prior to risk inception. 
13.  Perform Portfolio Management by analysing Marine Portfolio performance and taking respective action where necessary. 
14.  Analyse Claims Frequency and Severity within the respective Portfolio to take respective action where necessary 
15. Assist immediate superior to perform any tasks as assigned.

Job Requirements:

1. Graduate or Diploma in MII. 
2. Growth Mindset and capability to actively drive and support Business Development 
3. High level of confidence to deal with Business Partners across all Distribution Channels 
4. Open-minded Team Player with strong communication skills to drive change.

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

We are looking for a Customer Care Agent that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively

Job Responsibilities:

• Initiate outgoing calls to prospective or existing customers for various purposes, such as sales & membership renewals 
• Process customers’ application in a timely manner
• Identify potential leads and gather relevant information for sales or marketing teams.
• Meet daily or weekly call volume and sales targets set by the company.
• Record all call information.
• Provide proper advice to caller by explaining procedures & providing information.
• Contacting potential clients through cold calls and emails and maintaining a log of that activity within the company’s engagement platform
• Ensure daily and monthly KPIs are met and exceeded
• Perform other ad-hoc duties as assigned

Job Requirements:

• Degree / Diploma / Cert / SPM holder with good command of English and Bahasa Malaysia. Mandarin and Tamil will be added advantage.
• Previous experience as a Telemarketing with 1 year experience
• Strong phone and verbal communication skills along with active listening.
• Customer focus and adaptability to different personality types.
• Ability to multi-task, set priorities and manage time effectively.

Position Overview:

We seek a dynamic and highly motivated Data Engineer to join our Data & Analytics team. The ideal candidate will have 3-5 years of experience in data engineering within the financial services sector. You will play a key role in ingesting, validating, optimizing, and analyzing data to support business decision-making, leveraging various tools and technologies, and collaborating with stakeholders to drive insights and strategies.

Key Responsibilities:

- ETL development and maintenance: Responsible for the maintenance of current and new ETL tasks. Optimise current process flows of the ETL (MySQL, Airflow) – Non-Negotiable.

- Data Analysis & Reporting: Utilize MySQL, MS SQL Server, and SAP Business Objects to analyze complex datasets and generate insightful reports.

- Data Pipeline Management: Develop, monitor, and maintain data pipelines using Apache Airflow to ensure seamless data flow across systems.

- Business Intelligence Development: Create and manage dashboards and visualizations in Microsoft Power BI to facilitate data-driven decision-making across the organization.

- Cloud Data Management: Work with data stored on Huawei Cloud (RDS), ensuring data integrity, availability, and security.

- Stakeholder Engagement: Engage with both business and technical stakeholders to understand data requirements and translate them into actionable insights.

- Continuous Learning: Stay updated with the latest trends in data analytics / engineering and be open to learning new tools and techniques to enhance your analytical capabilities.

- Presentation & Communication: Present findings and insights in a clear, concise manner, tailored to the audience’s level of understanding.

- Build and maintain Power Apps and Power Automate solutions.

Qualifications:

- Education: Bachelor’s degree in computer science, Information Technology Systems, or a related field.

- Experience: 3-5 years of experience in data engineering, preferably within the financial services sector.

Technical Skills:

 - Proficiency in MySQL and MS SQL Server.

 - Experience with SAP Business Objects.

 - Experience with SAP Analytics Cloud (Beneficial).

 - Knowledge and experience working on ETL tools (non-negotiable).

 - Knowledge of Apache Airflow for data pipeline management.

 - Strong skills in Microsoft Power BI for creating reports and dashboards.

 - Familiarity with cloud platforms, particularly Huawei Cloud (RDS).

 - Knowledge and experience working on the Power platform (PowerApps & Power Automate) will be beneficial.

Soft Skills:

 - Strong analytical and problem-solving skills.

 - Excellent communication skills, both verbal and written, with the ability to articulate technical concepts to non-technical stakeholders.

 - Ability to work collaboratively in a team environment and engage with stakeholders effectively.

 - Self-motivated with a willingness to learn and adapt in a fast-paced environment.

 - Presentation skills are a plus, helping to effectively communicate insights and recommendations.

Candidate must possess at least a bachelor’s degree, Professional Degree, Fraud/Compliance Certification or equivalent.

At least 3 years of working experience in fraud management, compliance, e-commerce or direct selling companies would be an added advantage.

Prominent work experience in fraud management/compliance or a related field is required for this position.

Able to work independently, and have strong interpersonal, organizational and communication skills.

Ability to work in a team and possess business/commercial acumen.

Meticulous and attentive to details

Job Responsibility

- Assist in the management and resolution of all incoming fraud cases, ensuring timely and accurate investigations.

- Ensure strict adherence to company policies and standard operating procedures (SOPs) to maintain compliance and operational integrity.

- Conduct comprehensive background checks on customers, utilizing available resources and databases to assess risk.

- Verify the authenticity and validity of reported documents through meticulous examination and cross-referencing with official sources.

- Prepare necessary documentation for termination, warnings, and CTOS letters, ensuring that all communications are clear and professionally presented.

- Manage and maintain data integrity throughout all processes, implementing best practices for data entry, storage, and retrieval.

- Monitor e-commerce platforms, including Facebook, Lazada, and Shopee, for potential fraudulent activities, and report any suspicious findings to management.

- Collaborate with cross-functional teams to develop and implement strategies for fraud prevention and detection.

- Discuss fraud-related policies and procedures with team members to foster a culture of vigilance and compliance.

- Able to work with internal audit and collection team on debt recovery matters and for improvement on quality sales.

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma, Professional Certificates, Bachelor Degree or equivalent in All Business Field
• Preferably at least 2 years of related working experience.
• Preferably undefined specializing in Management or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 2 undefined positions available

Job Requirement:

• Candidate should possess a Primary / Secondary School, Diploma / Advanced Diploma, Professional Certificates or equivalent in All Business Field,All Engineering Field,Personal Services,All Others Field
• Preferably at least 1 year of related working experience.
• Preferably undefined specializing in Others or equivalent.
• Good communication skills in English,Malay,Chinese,Mandarin language for both spoken and written
• 1 undefined positions available

Key Responsibilities:

Financial Closing & Reporting:

• Lead the monthly financial closing process, ensuring timely and accurate preparation of financial statements.
• Prepare and submit periodical financial reports in accordance with deadlines.

General Ledger & Accounting Records:

• Maintain proper and up-to-date accounting records and a systematic filing system.
• Ensure accuracy and completeness of transactions in the general ledger.

Accounts Payable & Receivable:

• Oversee accounts payable and receivable functions, ensuring timely processing of invoices and payments.
• Manage cash flow and ensure all accounts are reconciled in a timely manner.

Banking & Treasury:

• Reconcile bank and merchant statements regularly.
• Perform intercompany reconciliations and resolve any discrepancies in a timely manner.
• Reconciliation & Issue Resolution:
• Conduct accounts reconciliations, identify discrepancies, and follow up on reconciling items or unresolved issues Investigate and resolve outstanding matters in collaboration with relevant departments.

Audit & Tax Support:

• Assist with audit preparations, including providing necessary documentation and answering audit queries.
• Support the preparation and submission of tax-related documents and ensure compliance with local tax regulations.
• Stakeholder Collaboration:
• Liaise with internal departments (finance, procurement, operations) and external parties (auditors, tax agents, bankers) to resolve accounting-related issues.
• Act as a point of contact for accounting inquiries and external audits.

Qualifications & Skills:

• Bachelor’s degree in accounting, Finance, or a related field.
• Professional certification (e.g., CPA, ACCA) is a plus.
• Strong knowledge of financial and accounting principles.
• Experience in managing general ledger, accounts payable, and receivable.
• Proficiency in accounting software (e.g., SAP, QuickBooks)
• Excellent analytical skills and attention to detail.
• Ability to work independently and manage multiple tasks effectively.
• Strong communication and interpersonal skills to work with internal teams and external stakeholders.

Job Brief:

As a Property & Miscellaneous Underwriter, you’ll play a key role in assessing and managing risks for Property and Miscellaneous Insurance classes. You’ll be at the forefront of underwriting decisions while collaborating with various teams to drive growth and ensure compliance.

Job Responsibilities:

Underwriting Excellence:

• Assess risks for Property and Miscellaneous classes with a keen eye on profitability.
• Regularly review underwriting guidelines and performance, ensuring alignment with Company’s Underwriting and Treaty standards.
• Act as a referral point and support the sales team in expanding the business.
• Work closely with the Product and Pricing teams to develop new products and enhance existing schemes.

Portfolio Management:

• Provide in-depth portfolio analysis, including monitoring key ratios to maintain profitability targets.
• Identify underperforming accounts by reviewing claims and portfolio reports, and implement corrective action plans.
• Support the execution of strategies to improve overall portfolio performance.

Systems and Processes:

• Serve as the key owner of the underwriting system, focusing on the quotation module and driving continuous enhancements.
• Collaborate with IT and project management teams for system updates and improvements.
• Lead User Acceptance Testing (UAT) and system testing during product launches.
• Manage system configurations for underwriting products and identify opportunities for process optimization.

Job Requirements:

• Bachelor’s Degree in Economics, Finance, Business Administration, Actuarial Science, or a related field.
• Experience in underwriting or risk assessment is a plus.
• Ability to manage multiple tasks in a fast-paced environment.
• A growth mindset with the drive to support business development initiatives.
• Team player with excellent communication skills, capable of fostering collaboration and driving change.
• Strong analytical and problem-solving abilities, attention to detail, and an eye for improvement.

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.