Total 135 job vacancies in Leicester, Leicestershire, LE1 1SH

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Organisation: Leicestershire County Council

Work Location: Coalville CFW Centre, 3 High Street, Coalville, LE67 3EA

Worker Category: Field Based Worker

Salary: £34,350 - £37,950 per annum (pro rata for part time)

Working Hours: 37 Hours per week (Monday - Friday)

Contract Type: Permanent

Closing Date: 27th November 2024

Interview Date(s): 18th December 2024

About the Role

Do you have experience of providing direct support in the home to children and families with complex needs?

Do you have experience of identifying and delivering appropriate evidence-based interventions to families and experience of working with issues of conflict and confrontation and an ability to diffuse difficult situations?

If so, we would love to hear from you…..

If so, this role maybe perfect for you!

An enhanced DBS check is required for this post.

About You

To apply for this post, you must have:

• Experience of providing direct support in the home to children and families with complex needs which may include mental health, offending, substance misuse, domestic violence, and abuse, and/or educational issues
• Experience of identifying and delivering appropriate evidence-based interventions e.g. solution focussed brief therapy, the Freedom Programme, parenting programmes, brief intervention, Cognitive Behavioural Therapy based approaches, motivational interviewing
• Knowledge and awareness of issues which may have an impact on the lives of families such as domestic violence and abuse, mental health difficulties, substance misuse, poverty, housing
• An understanding of the impact of discrimination on the lives of those from minority ethnic communities and others that experience social exclusion, and an ability to work with people from diverse backgrounds
• Awareness and understanding of ‘good enough parenting’ and relationship between poverty and social deprivation and to be able to hold a compassionate position but still hold protection of children as the priority. Be able to recognise ‘cumulative harm’ and risk indicators of different forms of harm – sexual, physical, emotional and neglect
• Ability to work proactively, persistently, and persuasively with families who may not be willing to engage with services, using a range of techniques that encourage active participation
• Ability to build professional confidence and resilience, good working relationships with families, ability to over-come barriers to them engaging, recognising reasons for resistance to change, where tensions can exist. Ability to communicate sensitively and effectively with children and adults, focusing on hearing and capturing the child’s voice

You must also have an understanding of, and commitment to, equality, diversity and inclusion.

In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability.

Interested in Flexible Working?

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.

For more information or an informal discussion, please contact:

Julie Vine - Team Leader

Telephone: -07956402262

Email: Julie.Vine@leics.gov.uk

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.freshdesk.com/support/home.

By applying for this post, you agree to our Terms and Conditions.

Proud member of the Disability Confident employer scheme

LAGGERS NEEDED IN LEICESTER

Alpha Recruitment are on the lookout for Laggers to begin work on a project in Leicester.

Start: ASAP
Duration: 5-6 Weeks
Hours: 8's (10's available)
Requirements: TICA
️Work Description: Metal Work
Rate: £25ph

☎️Please call Myself if you are interested on 07743960753
Email your CV tolaura.brown@alphajobs.net

Why not join our What's app group chat to stay up to date with our latest updates & jobs or Keep updated by registering your details

https://lnkd.in/ge2RJJFR
http://bit.ly/AlphaReg

Welcome to GOLDSTAR CHEFS, the UK's main recruitment hub for International themed establishments seeking high calibre international hospitality professionals from around the world as well as within UK.

The UK is probably the world's biggest and most advanced global cuisine market and an attractive job market for International Chefs and Hospitality Managers. As a reputed hospitality recruiter (and government-authorised migration specialist), we enable talented professionals like you to be hired in UK's diverse hospitality industry sectors.

We represent stable, reputed, and principled employers who abide by high standards of employment practices and ethics. A Goldstar Chefs associated employer offers a higher salary, long-term stability, professional growth, and exceptional employee care and well-being.

The position is being offered by a large bi-level high quality authentic family run Indian Restaurant known for its one of a kind Vegan & Vegetarian only dishes.

Are you a creative and passionate Chef with outstanding skills? Are you ready for a new lifetime opportunity to do AMAZING work? Are you ready to discover a brighter, more rewarding and prosperous future for you and your family in UK? Then take a look!

• Position : Specialist Indo-Chinese Chef De Partie
• Employer : Authentic Fine Dining Indian Restaurant
• Location: Leicester
• Gross OTE salary package : circa £34,000 + (incl.share of serv. chge +
targeted bonus)
• Weekly working hours / days 48 hours / 5 days
• Benefits & Entitlements: 28 days paid holiday (pro rata) incentives,
employer’s workplace pension, employee care and wellbeing support + more

Your role involves skilful preparation of complex Indo-Chinese dishes and specialties specific to the regional theme of the establishment and its menus. You will be responsible for a series of kitchen operational duties commensurate with job role, and also be engaged in training and supervising of Commi Chefs and other junior kitchen staff.

To qualify for selection you must have the following minimum requirements: -

• Eligibility to live and work in UK
• Experience in the preparation of authentic high quality Indo-Chinese dishes &
Specialities
• Technical knowledge of ingredient quality, sourcing, measuring & formulation
• Industrial training in a world renowned culinary/hospitality institute
• Previous experience of at least 3 years in this role + min 3 years of prior
experience in escalating job roles
• Relevant Health & Safety credentials and knowledge of HACCP protocols
• Resident within commutable distance of up to one hour

In addition you should also be:-

• Performance, achievement and results driven
• Have an eye for detail
• Able to work well with others
• Creative energetic and passionate about delivering culinary excellence
• A hardworking, fastidious and conscientious individual
• Sound health and fitness
• FAST PACED AND BE ABLE TO WORK AT SPEED AND UNDER PRESSURE

Boost your chances of being shortlisted by sending a video demo of your skills, photos of dishes you specialize in and /or have created, Instagram link (if avail.) menus you have worked on, plus any commendations and references to hand.

This vacancy is open to worldwide as well as UK candidates.

Important note :

UK applicants - Prospective employers may ask for proof of right to work in UK (eg, passport copy or other eligible evidence) to be sent by email or post before calling you for on site interview. If you cannot or will not provide in advance your application may be rejected. You must produce evidence in original form at time of interview.

Overseas applicants - Kindly note relevant fees/charges relating to UKVI Skilled Worker Sponsorship are borne by you (incl.travel to UK) (employer pays relevant UKVI sponsor fees). If you are eligible for the post and agree to the aforementioned in principle, we will send you full details and related costs of UK employment and visa formalities

GOOD NEWS - UKVI Skilled Workers visa leads to eligibility for settlement in UK after 5 years. Plus your spouse/family can also enter and reside with you on dependent visa whilst in UK. Please note aforementioned is accordance with UKVI Skilled Workers immigration rules at time of posting this ad.

Please note Goldstar Chefs do NOT ask for upfront payment for shortlisting your CV for this vacancy.

DUE TO EXPECTED VOLUME OF RESPONSES WE ARE UNABLE TO DEAL WITH PHONE INQUIRIES SO PLEASE DO NOT CALL, WE WILL CONTACT YOU IF SHORTLISTED

Goldstar Chefs are a nationwide recruitment organisation serving the UK's hospitality industry. We are also a UK government (OISC) regulated immigration adviser with specialist expertise in dealing with UKVI Skilled Workers sponsorship formalities for both employees and employers. Goldstar Chefs are a Corporate Member of The Recruitment & Employment Confederation (REC).

Position: Mechanical Estimator
Reason for Vacancy: Staff absence
Location: Leicester office, office based
Duration: At least until December, potential extension
Start Date: Immediate
Rate: £25 - £40 per hour via Umbrella or PAYE, DOE
Hours: 8:30am - 5:00pm (flexible)
Day to Day Duties:We are seeking a Mechanical Estimator who can also handle some design tasks. The role primarily involves working on industrial projects, including schools, university hospitals, and offices.

Key responsibilities include:

• Costing for materials and labour
• Understanding and interpreting design requirements
• Sending enquiries for quotations
• General HVAC tasks

Key Requirements:

• Experience in HVAC and building services
• Ability to produce estimates and understand systems and designs
• Design experience would be beneficial.
• Ability to work independently with minimal supervision

IT Systems:

• Cypher or similar
• MS Office

If you have the relevant experience and are available for an immediate start, we would love to hear from you!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are currently looking for experienced Electricians to work for one of our clients on an ongoing contract basis

The company is a well-respected provider of electrical controls and installation services to a wide range of customers around the UK and overseas

Based on several sites in the Oadby/Whetstone areas of Leicestershire, the work will involve assisting with the installation of new equipment and electrical systems together with some possible testing and commissioning.

The successful applicants will have previous experience of working in a similar role and have a proven track record of working with heavy duty cable tray, ladder rack and SWA cabling. In addition, a recognised relevant qualification is essential.

For some of the sites previous experience of water treatment plants and a National Water Hygiene “Blue” Card would be useful but not essential

The work may also involve weekends so applicants must be prepared to work weekends as well.

Global Recruitment Services Ltd are a Recruitment Business based in the Midlands.

We are currently looking for experienced Electricians Mates/Electrical Improvers to work for one of our clients on an ongoing contract basis

The company is a well-respected provider of electrical controls and installation services to a wide range of customers around the UK and overseas

Based on several sites in the Oadby/Whetstone areas of Leicestershire, the work will involve assisting with the installation of new equipment and electrical systems together with some possible testing and commissioning.

The successful applicants will have previous experience of working in a similar role and have a proven track record of working with heavy duty cable tray, ladder rack and SWA cabling. In addition, a recognised relevant qualification would be useful but is not essential.

For some of the sites previous experience of water treatment plants and a National Water Hygiene “Blue” Card would be useful but again not essential

The work may also involve weekends so applicants must be prepared to work weekends as well.

Global Recruitment Services Ltd are a Recruitment Business based in the Midlands.

For more information and to apply please email your CV to us

Salary: MPR 1-6/ UPS & opportunity for TLR + well-being cash plan + pension scheme (TPS) + additional Lift Schools benefits

Hours: Full Time
Contract type: Permanent
Start date: January / April 2025

With you in our classrooms, we can change lives.

We are seeking a skilled KS1 Primary Teacher to join our warm, supportive team at Beacon Academy. We would ideally like a candidate who thrives in KS1 and there is also an opportunity for the role holder to lead on Personal Development across the school (with a TLR), making this an exciting opportunity for an ambitious and experienced teacher looking to work towards a phase leader role.

This role provides a fantastic opportunity for a skilled teacher to make an impact within our school, In collaboration with colleagues, you will deliver outstanding teaching to every child, in every classroom, every day.

You are someone who can:

• Thrive in Key Stage One.
• Apply experience to engage and enthuse pupils in the classroom.
• Identify, plan and implement; tools, resources and tasks that bring the curriculum to life.
• Ensure all pupils in class achieve the highest possible standards of achievement, personal development and well-being.

This is an opportunity to make a tangible impact on the lives of young people.

About our school.

Beacon Academy is situated in Loughborough, with approximately 395 children on roll including a Moderate Learning Difficulty (MLD) resource unit and a Nursery. Staff and families are working enthusiastically with the new leadership, as it has vision, integrity and rigour. Beacon has a huge potential and a commitment to rapid improvement. This position will be a highly rewarding role with the potential to make a significant and sustained impact on our school and community in which it sits.

If you are interested in this role we highly encourage visits to our school, please contact us.

We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.

We offer you:

• Career development and training: Access a wide range of statutory and developmental training to boost your career.
• Our partnership with One World powers our innovative Instructional Excellence Program. We also offer a comprehensive range of CPD programs, including Ambition Institute's Early Career and NPQ offerings, tailored to both individual and network needs.
• Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
• Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.

The role is due to commence: Jan/ April 2025 - negotiable

Closing date: 20th November 2024

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.

Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

Proud member of the Disability Confident employer scheme

HGV Technician
Location: Leicester
Hours: Weekly Rotational Shifts: Shift A: 6:00am - 3:30pm, Monday to Friday & Shift B: 12:30pm - 10:00pm, Monday to Friday
Salary: Up to £41,000

We are seeking a skilled and experienced HGV Technician to join our client's workshop in Leicester. Our client specialises in fleet vehicles including transits, sprinters, and various other LCVs. The successful candidate will be responsible for diagnosing, repairing, and maintaining various vehicles, including trucks and vans. This position requires a strong understanding of automotive systems and the ability to use diagnostic tools and software to identify and resolve complex problems. The ideal candidate will have a passion for cars and a commitment to delivering high-quality work.

Employee Benefits:

• Paid overtime.
• Shift allowance.
• Increased holiday entitlement with length of service.
• Recruitment incentive awards.
• Healthcare scheme.
• Cycle to work scheme.

HGV Technician Responsibilities:

• Diagnose and repair vehicle problems, including engine, transmission, brake, suspension, and electrical issues
• Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections
• Use diagnostic tools and software to identify and resolve complex issues
• Keep accurate records of all work performed and parts used
• Communicate with customers about vehicle issues and repair recommendations
• Maintain a clean and organised work area
• Keep up-to-date with the latest automotive technology and repair techniques

HGV Technician Requirements:

• NVQ Level 3 equivalent or higher
• At least 1 year of experience as a vehicle technician
• Ability to use diagnostic tools and software
• Strong problem-solving skills
• Excellent communication and customer service skills
• Valid driver's license

We offer a competitive salary, benefits package, and opportunities for growth and advancement. If you are a skilled and dedicated vehicle technician who is passionate about cars and committed to delivering high-quality work, please submit your resume for consideration.

All applications will be treated with the utmost confidentiality.

VTMDL

Consultant: Danielle Kingston

Octane reference: OC15931

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Vacancy: Mobile Field Service Engineer (Forklifts)
Location:Leicester
Hours: 40 hours mon to fri
Salary: Up To £37K + Overtime (Driving)

Do you want to work for one of the worlds largest material handlers?! A company that offer excellent benefits, and progression opportunities within?

Are you an experienced Forklift Engineer, or do you have transferable skills? If so, we would like to talk to you.

We are currently looking for a capable Field Service Engineer who has a strong proven background and skill-set in this field. We are also interested in talking to you if you are from a Plant, Engineering, HGV, or Agricultural background

Our client is looking to expand their team of Field Service Engineers in order to help maintain Forklifts currently within their customer base. Travelling from site to site in the East Midlands.

Excellent benefits

• Overtime
• 33 days hols Inc BH
• Vehicle (Company Van)
• Pension
• Comprehensive Training
• Progression Opportunities
• Benefits Portal
• Health Cash Plan
• Life cover

Mobile Field Service Engineer role

• All levels of technical works; from general servicing and repairs to diagnostics.
• Complete repairs to a high standard, adhere to manufacturer procedures and processes, become part of a team and mainly bring a high attention to detail.
• General maintenance & repairs.

Candidate requirements: Field Service Engineer

• Self-sufficient individual, who can manage their own time and workload to suit customer and site requirements.
• As this role is customer facing we will be looking for a background dealing customers and the general public
• You will be a representative of the brand so will be expected to carry out your duties in a professional and courteous manner
• You ideally will be someone who has a good working knowledge of the above vehicles and pieces of equipment
• Industry recognised qualifications to indicate you have received adequate training on the equipment you will be working with
• Full UK licence

As an employer our client has an exceptional reputation for providing the best training and also employee benefit packages in the industry. So if you feel you have the necessary to fulfil the above role then please do not hesitate to apply and I will be in touch to discuss further

VTMDL

OC18684

Job Title: Mobile Field Service Engineer
Recruitment Consultant:Danielle Kingston

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Parts Advisor vacancy

Location: Leicester

Salary: Up to £29K Basic DOE + Bonus scheme and OT paid at time and a half

Hours: 8:00am - 5:00pm, Monday to Friday, 40 Hours per week

We are currently recruiting for a Parts Advisor for our clients site in Leicester, they are part of a successful company with a great reputation. Ideally we looking for someone who has previous experience as a Parts Advisor with a good working knowledge of parts and the processes associated.

Parts Advisor benefits include:

• Overtime payment.
• Bonus Scheme
• Increased holiday entitlement with length of service.
• Recruitment incentive awards.
• Healthcare scheme.
• Cycle to work scheme.

Parts Advisor Role:

• Actively building rapport with customers face-to-face and over the telephone
• Ability to understand the customer's needs and knowledge of available products to ensure all required parts and additional accessories are offered
• Quoting prices and availability of stock merchandise and accessories
• Encouraging sales of parts merchandise and accessories whenever possible
• Assisting other Retailer staff to identify required parts
• Supporting the Parts Manager and team to deliver objectives
• Working with the Service and Workshop team to ensure pre-picking activity is carried out to schedule
• Maintaining a professional manner and high standards of personal presentation at all times

Parts Advisor Requirements:

• Previous experience as a Parts Advisor preferable
• Previous experience in stock control essential
• Previous customer service experience advantageos
• Must have a full drivers license

If you have any further questions, then please submit your application so we can discuss through the opportunity and your CV.

Please note all applications will be strictly confidential and we won't send your CV out without talking with you first.

Resourcer: Danielle Kingston

Octane Reference: OC19124

INDAS

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

A client within the public sector based in the East Midlands is currently recruiting for a Repairs Team Leader to join their team as soon as possible. The client is offering a full time, contract position with the ideal candidate having experience of working within a local authority environment.

The Role

Key purpose of the role is to carry out repair inspections of residential properties with experience of working on disrepair cases and understand the Pre-Action Protocol for Housing Conditions Claims.

Key responsibilities will include but not be limited to:

• facilitate and supervise housing repairs and void maintenance services.
• identify, develop and implement new business opportunities within repairs and maintenance.
• effectively lead, develop and motivate the repairs and maintenance teams (operatives), monitor and report on the delivery of the Responsive Repairs and Void Maintenance services, ensuring they meet time, cost, quality targets and the needs of residents.
• ensure all employees within the section including trade and manual employees are effectively managed, have a clear focus on quality and customer service delivery and are motivated and empowered to achieve objectives.
• provide equality in service delivery and lead on all aspects of repairs and maintenance for the Council, including management of the in-house repairs service, external material suppliers and sub-contractors.

The Candidate

To be considered for this role you will require to have an HNC/ONC in Building studies/Construction Management or equivalent level. You will also require a valid driving license as well as access to your own vehicle.

It will be essential to be in experiences in the below:

• Proven supervisory experience in the delivery of a high quality in-house (DLO) repairs and maintenance
• Experience of planned maintenance and asset management contracts
• Management experience in a construction related environment.
• Knowledge and understanding of the legal and statutory framework relating to repairs and maintenance services.
• Extensive knowledge and understanding of the legal and statutory framework relating to employment, local government and repairs and maintenance services.

The client is looking to move quickly with this role and as such are offering £25 p/h Umbrella Ltd. (approx. £20 p/h PAYE)

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

Forecasting Analyst - Digital Channels
Locations: Leicester or Bexhill (Hybrid) with expectations to be in the office approximately once per week. However, for the right candidate, there is a degree of flexibility around this.


Welcome to Hastings Direct - From our Group HR Director Pam Angel


We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.


We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.


We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.



Job Details

• Developing and owning medium to long term budget plans, working with key stakeholders to gather value adding insights as an ongoing exercise
  
• Owning and developing volume forecasts covering medium-short term time periods, preparing agent facing volumes to supply stakeholders in the scheduling process
  
• Developing new forecasts around total volumes to include IVR/Chat Bot/Self Served volumes to provide a full channel picture of demand
  
• Working with operation and commercial colleagues to understand performance, iterating forecasts, providing insights around variance and drivers of variance
  
• Communicating where one off events re observed and subsequently dismissed for forecasting purposes and developing historical tracking of events to use for future modelling
  
• Developing packs to provide stakeholders with factual and relevant insights
  

Skills we would love you to have

• Experience in forecasting for digital channels (within a contact centre environment) alongside a strong knowledge of telephony platforms (such as CXone, Avaya, Genesys etc.)
  
• Strong working knowledge and experience of different types of forecasting/planning methodologies
  
• Strong stakeholder and communication skills, with analytical ability to then provide actionable insights
  

What we offer


Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.

Regrettably, we are unable to offer sponsorship for this role.



Reward


Salary - Attractive salary based on experience (pay reviews also completed each year)


Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.


Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.


Physical Wellbeing - We like to help our colleagues take a proactive approach in keeping themselves well, that's why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.


Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.


Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs


There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.



Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve



We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

Support Worker Leicester - £11.45 per hour

Typical Shifts are: 7.30am to 2.30pm pm - 2.30pm to 9.30pm

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our ABI (Acquired Brain Injury) service Willowbrook in Leicester is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local restaurants and attending appointments, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, and challenging behaviours.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Location: Leicester area
Office located: Leicester Business Park, 111 Ross Walk, LE4 5HH
Working Week: 37.5 hours a week, Monday to Friday, 7.5 hour shifts between 8 am – 6pm
Salary: £18,299.00
Apprenticeship Qualification: Level 2 Property Maintenance Operative
Expected Apprenticeship Duration: Full Time

This role does require a Full UK Driving Licence

Looking to kickstart your career in property maintenance?

We, at Serco, are looking to recruit an Apprentice Property Maintenance Operative to support our AASC contract.

As a Maintenance Operative Apprentice for AASC you will provide building maintenance services and contribute towards the delivery of a safe and secure environment for people living in the property. You will carry out both planned and reactive maintenance tasks, whilst under supervision to ensure that all properties in the portfolio meet the required standards under the AASC contract.

Serco has a strong commitment to apprentices and training and as a successful Serco apprentice, you will be provided with unparalleled support throughout the duration of your programme. You will develop the skills you need for the job by working alongside your colleagues and getting hands on experience. You will be helped to build relationships with peers, allowing you to achieve your professional development objectives. Full training and support will be given for this role.


About the role

Key accountabilities:

- Ensure that there is no hazard to users of the property and check all relevant property reports before undertaking works in the properties, e.g. asbestos, potentially dangerous persons, structural reports. Any hazards report to line manager or supervisor.
- Comply with all relevant health and safety legislation and the relevant Serco safety standards when on duty
- Purchase materials from approved Serco suppliers, as per internal processes and agreements and ensure all documentation relating to materials is kept in order to reconcile transactions and tasks
- Remove all waste from properties when in attendance and ensure that it is recycled, where possible, or disposed of as per local regulations.
- Safely isolates electrical, electronic and emergency systems
- Report electrical faults
- Perform fault diagnostics for plumbing and drainage repairs
- Minor repairs within water, environmental and energy management systems
- Minor repairs in carpentry and joinery
- Refurbishments to fixtures within and around properties
- Minor plastering repairs
- Carry out painting and decorating works
- Minor tiling and flooring repairs




More about you

We are looking for somebody who is, enthusiastic, confident, determined and hardworking and who is happy to constantly learn and develop new skills with an interest in Property Maintenance. You will be proactive, resourceful and efficient with a can-do attitude and committed to Serco’s Values of Trust, Care, Innovation and Pride. The ideal candidate will have GCSE’S grades A
- to C (or 9 to 4 in the new grading system) in Maths and English or the acceptable equivalent.
A driver’s license is required for the role, as you will be asked to drive within the region and occasionally within the UK, however the van is provided.
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Things to consider
You will be subject to security screening before the final offer of employment is made
The role is physical and there will be a requirement to be mobile for most of the working period.
You will be subject to online assessments as part of the assessment process
This role is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office.

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About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme