Role: Support Worker - Hounslow Reach
Salary: £29,427 per annum
Contract: Permanent and fixed term positions available
Hours: 37.5 hours per week
Location: Hounslow
Closing date: 26/05/2024
Interview date: 10/06/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more then 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Floating Support services work with people to sustain their housing. We use a strength-based approach to work with people to identify what support they require and how we can address them together or / and in collaboration with others e.g. landlords, Department of Work and pension or mental health services.
We can support people for the duration of their tenancy, or we can provide short term interventions. We can provide resettlement support when a tenancy commences, and we can equip people with the skills to manage their home and goals independently or when they are move on ready and require minimal support.
We are looking for a Support Worker to join the Hounslow Reach Team.
Floating Support services work with people to sustain their housing. We use a strength-based approach to work with people to identify what support they require and how we can address them together or / and in collaboration with others e.g. landlords, Department of Work and pension or mental health services.
We can support people for the duration of their tenancy, or we can provide short term interventions. We can provide resettlement support when a tenancy commences, and we can equip people with the skills to manage their home and goals independently or when they are move on ready and require minimal support.
Thames Reach welcomes applications from people with transferable skills
You will:
Visit Clients in their own homes and across the community, offering 1-1 tenancy-related support
Deliver support to a caseload of clients with complex and multiple support needs
Use a trauma-informed and co-produced support approach
Work with the people we support to create and review Risk Assessments and support plans in line with Hounslow Reach service timescales
Work in partnership with Hounslow Reach colleagues and other services, including health, housing, social care and Employment & Skills teams, to deliver holistic, co-ordinated support to clients
Contribute towards service evaluation and improvement through engagement with the people we support, with colleagues, and with other key stakeholders
To succeed as the Support Worker, you will:
Work to manage, mitigate and reduce risk to clients caused by health, safeguarding or welfare concerns
Be open to learning and using Trauma-Informed and Strengths-Based approaches to motivate and enable the people we support to achieve their goals and develop their resilience
Be reflective, flexible and responsive in meeting the needs of the people we support
Be confident in advocating for the people we support through joint work with partner services
To promote, and positively represent Thames Resch in meetings and events with external services
Be organised and manage your time to meet the needs of the people we support
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
Pension – we contribute 6.5% to your pension when you contribute 1.5%.
Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
Life assurance – four times your annual salary and critical illness cover.
Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact Folasade Babade, Lead Manager at folasade.babade@thamesreach.org.uk
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
