Total 141 job vacancies in Cardiff, Wales, CF10 1EZ

About The Role
Female Support Worker – Swansea – Full time 40.25 hours per week & Part time 23 hours per week- £11.60 to £12.50 per hour dependent on qualifications and experience – Annual location allowance of £1,500

Please note this role is designated for female applicants only in accordance the specific need of the individuals being supported and therefore exempt from the Equality act 2010.

About Us: Orbis Education and Care is a leading provider of specialist care for individuals with complex needs associated with autism. We are dedicated to enhancing the lives of those we support, ensuring they feel safe, respected, and empowered. Join our team as a Support Worker and make a meaningful difference every day.

Role Overview: We are seeking a compassionate and dedicated Support Worker to join our team. In this role, you will provide high-quality care and support to individuals with autism, helping them to lead active, socially valued, and fulfilling lives. You will work closely with each individual, tailoring support to their unique needs and aspirations.

About Cartref Mynydd: Located just a few miles from the breathtaking Gower Peninsula, a designated area of outstanding beauty known for its sandy beaches, rugged cliffs, and charming coastal villages, Cartref Mynydd offers a picturesque setting. Our supported individuals enjoy exploring the Brecon Beacons to the north and engaging in a variety of activities including hiking, swimming, trampolining, trips to the cinema, and relaxing day trips to the beach.

A day in the life of a Support Worker at Cartref Mynydd includes:

- Ensuring their physical and emotional needs are met through a supportive and caring environment.
- Support our people during recreational activities, outings and community integration.
- Promote independence, self-esteem, and confidence in our people, celebrating their achievements and milestones.
- Working together to ensure support is tailored to meet individual needs.
- Keeping accurate records of all activities, progress, and incidents should they arise.
- General housekeeping duties, including meal preparation.

Sound good so far? We are looking for people who care and have:

- A compassionate and caring nature, with a genuine desire to make a positive impact.
- Excellent communication and interpersonal skills, with the ability to build strong relationships.
- Resilience and patience when faced with challenges, adapting to individual needs.
- A willingness to learn and follow guidance from the team.
- Basic IT skills for record keeping and communication purposes.
- Flexibility to work on a shift basis, including weekends and occasional night shifts.
- A driving licence isn't essential, but would be advantageous.

Please note: This job role involves regulated activity with adults and requires an enhanced DBS with barred list check.

Here's a glimpse into some of the amazing benefits you can expect:

- Refer a friend’ scheme – earn up to £1000 per successful permanent referral.
- Annual location allowance of £1,500 – paid over 12 months.
- Join us for clear career progression and valuable qualifications - 97% of our manager progressed internally.
- Health Plan – after probation.

How to apply:
Don't waste any more time, if you are ready to embark on a rewarding career as a Support Worker at Orbis Education and Care, we would love to hear from you. To apply please submit your CV using the 'apply' link.

Orbis Education and Care is an equal opportunity employer. We value diversity and strive to create an inclusive and supportive working environment for all our employees.
INDMIX

About The Role
Support Worker - Marshfield, Cardiff - Hourly Rate £11.60 to £12.50 - Full Time 40.25 hours per week

The Old Vicarage provides a warm and welcoming home for up to 10 adults aged 18 and above.

Nestled in the tranquil rural setting of Marshfield near Newport, our residence offers a spacious and comfortable environment. Each room features an ensuite bathroom, and our residents have access to large communal areas, laundry facilities, and well-equipped kitchens. Outside, our beautifully maintained gardens provide plenty of outdoor space for relaxation and enjoyment
A day in the life of working at The Old Vicarage includes:

- Ensuring their physical and emotional needs are met through a supportive and caring environment
- Support our individuals during recreational activities, outings and community integration
- Promote independence, self-esteem, and confidence in our individuals, celebrating their achievements and milestones
- Working together to ensure support is tailored to meet individual needs
- Keeping accurate records of all activities, progress, and incidents should they arise
- General housekeeping duties, including meal preparation

Sound good so far? We are looking for people who care and have:

- A compassionate and caring nature, with a genuine desire to make a positive impact
- Excellent communication and interpersonal skills, with the ability to build strong relationships
- Resilience and patience when faced with challenges, adapting to individual needs
- A willingness to learn and follow guidance from the team
- Basic IT skills for record keeping and communication purposes
- Flexibility to work on a shift basis, including weekends and occasional night shifts
- A driving licence isn't essential, but would be advantageous

Please note: This job role involves regulated activity with adults and requires an enhanced DBS with barred list check.
Here's a glimpse into some of the amazing benefits you can expect:

- Refer a friend’ scheme – earn up to £1000 per successful permanent referral
- Join us for clear career progression and valuable qualifications - 97% of our manager progressed internally
- Health Plan – after probation

How to apply:
Don't waste any more time, if you are ready to embark on a rewarding career as a Support Worker at Orbis Education and Care, we would love to hear from you. To apply please submit your CV using the 'apply' link.
Orbis Education and Care is an equal opportunity employer. We value diversity and strive to create an inclusive and supportive working environment for all our employees.
INDMIX

About The Role
Delivering what we promise
As our Operational Task Team Leader, you’ll be instrumental in driving the repair and maintenance team responsible for Dwr Cymru clean water distribution system. Your remit will include managing the daily schedule of works, setting up compliant live sites, and demonstrating an excellent level of customer engagement. It is essential to have a good understanding of health & safety procedures and to check and report vehicle defects or maintenance.
To excel in this role, you'll need to be someone who is dedicated to safety procedures. This role requires an individual who is highly skilled in managing a team, setting up live sites compliant with legislation, and engaging with customers effectively. Working with a team of skilled professionals, you will be responsible for maintaining Dwr Cymru clean water distribution system..
The Key Requirements...

- Good knowledge of Street works and the red book.
- Full clean UK driving licence essential.
- Experience of working in the water industry on R&M contracts.
- Good understanding of how to read safe dig plans and experience of excavating within the highway.
- Basic I.T. skills

At Morrison Water Services, we are proud of our commitment to safety. Our culture is known for prioritising the well-being of our team members, ensuring that everyone can be their whole selves at work. Our aim is to increase our employee retention to 85% by 2029 and have 25% female representation by 2028, all while enhancing our ethnicity profile significantly. We invest in our people through our training academy and prioritise health and well-being initiatives to support our business growth plans.
Joining Morrison Water Services, you'll be working towards the goal of advancing within our teams and helping us to future-proof the business for now and beyond. This is an opportunity for individuals to contribute to our mission of being the leading service provider in the Water and Waste Water Infrastructure sectors in the UK. People stay with our business because of our commitment to delivering a high-performing, sustainable workforce that supports our clients effectively.
At Morrison Water Services, we believe that integrity is integral to successfully supporting our clients. We embrace change and promote diversity to enhance long-term career aspirations and exceptional delivery within safe, supportive environments. Our commitment to providing a working environment where everyone feels valued and fulfilled is what sets us apart as an employer of choice. We listen to our people, provide feedback, and keep them informed about the direction of the business.
As a valued employee of the M Group Services Water Division, you’ll be entitled to:

- Contributory Pension Scheme
- Company Van and Fuel Card (Business Use Only)
- Access to our retail discounts portal
- Cycle to work Scheme
- Enhanced Maternity and Paternity leave
- 21 days' annual leave plus 8 days' bank holiday, rising to 25 with continuous service. (plus 8 bank holidays)

We passionately care about our peoples wellbeing, we have specific benefits geared towards supporting you inside and outside of the workplace, you’ll have;
Access to our Employee Assistance Programme 24 hours a day, 365 days a year
The Next Step...
So you know, all our applications are reviewed by humans, so if you don't hear back straight away don't panic, we receive a high volume of applications and you will receive an email letting you know where you are in the recruitment process.
#mws
About The Company
M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.
At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.


About The Company
M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.
At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.

About The Role
About Us
Here at Morrison Water Services, our mission is to be the leading service provider in the Water and Waste Water Infrastructure sectors in the UK. We are known for our commitment to integrity and safety, with a culture that values the well-being and diversity of our people. Our aim is to invest in our workforce through our training academy and implement initiatives that prioritise health and well-being to support our business growth plans.
About the role
Morrison Water Services is recruiting for a Operational Planning Coordinator to work on our Water Network Alliance contract in North Wales.

As an Operational Planning Coordinator, you will be part of our Operational department who are responsible for delivering all activities associated with Repair & Maintenance, New Connections, Developer Services and Metering. Your role will be area specific however areas within the team can change to ensure we provide a sustainable efficient service.

You will manage resource capacity and adjust in real time, in line with current and future resource levels. Update and maintain our contract support system F0CUS. Review the plan to ensure we have matched resources to geography, skills, and job types to include the use of the tracker system. Monitor resource levels in real time to ensure compliance. Ensure workloads from all work streams is captured and reviewed to optimise resource levels. You will work closely with operational supervisors and planners to plan, direct and monitor the activities of the team to achieve all performance targets.

You will need to identify opportunities to improve performance and customer service delivery. Work closely with Area Managers/Senior Supervisors to achieve or exceed all performance targets. Communicate effectively and efficiently with operational staff (Supervisors and Operatives) and support with planning advice as appropriate or coordinate response from appropriate sources, as necessary. Carry out root cause analysis of scheduling activities to identify and implement improvements.

The Key Requirements
Have you gained comprehensive IT skills?

Do you have excellent customer service skills?

Are you a confident communicator?

Do you enjoy working as a team?


-
- Are you an organised person who enjoys structure in their role?


This role will will be 3 days office 2 days from home once fully trained

What’s in it for you?

- 25 days' annual leave plus 8 days' bank holiday
- Pension scheme
- Access to our Employee Assistance Programme Life Assurance
- Enhanced Maternity and Paternity leave
- Cycle to work Scheme

Our Vision
At Morrison Water Services, we're proud of our positive culture and commitment to safety. We believe in delivering a high performing, sustainable workforce that supports our clients effectively. People stay with our business because of the opportunities for growth and development, our inclusive culture, and our dedication to providing a safe and supportive work environment.
This is an opportunity for individuals who are looking to join an organisation that values integrity, safety, and diversity. For this role, we are seeking individuals who are committed to supporting our long-term goals and who embrace change and promote diversity. We believe that listening to our people, providing feedback, and keeping them informed about the direction of the business is essential to our continued success.
The Next Step...
So you know, all our applications are reviewed by humans, so if you don't hear back straight away don't panic, we receive a high volume of applications and you will receive an email letting you know where you are in the recruitment process.
#mws

About The Company
M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.
At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.

About The Company
Craig-Y-Parc is more than just a school – they are a wonderfully warm and vibrant community where children and young adults come to learn, live, have fun, and get the most out of life.
We are committed to providing and sustaining excellent multi-disciplinary holistic teaching and learning experiences for all pupils, supported by a positive, caring, and vibrant working environment for staff. We encourage and enable our students to take on new and exciting challenges with the support of our skilled team.
CYP is part of Salutem Care and education and at Salutem, we recognise the value and wisdom that come from all stages of life. Join our team to be a part of a community that truly appreciates the richness of age diversity

About The Role
We are seeking to appoint a number of passionate, caring and dynamic School Support Workers with enthusiasm for working with pupils with additional learning needs. Experience or demonstrable commitment to working with pupils who have additional learning needs is essential.
Benefits:
- FREE Online 24/7 GP Service for you and your family
- Wagestream – where any day can be a payday
- Refer-a-Friend Scheme - Instantly earn points and cash rewards
- Sovereign Health Care Plan
- Canada Life, Group Life Assurance
- Blue Light Card
- Blink, our internal communications app
- Pension scheme
- Free DBS check (Disclosure and Barring Service)
- Access to 34 acres of gardens
We are a Global Top 100 Inspiring Workplace - We celebrate our recent recognition as a top 100 Inspiring Workplace Globally with special recognition for our efforts in communication and employee experience.
Our Competency Framework – You’ll have a transparent path to progress through our career pathways and pay bandings. This means you'll always know exactly what skills and achievements are needed to advance in your career.
We have developed a core and cluster model - We offer day 38 or 52-week placements for pupils aged 3-19 years with physical and sensory disabilities, complex needs such as cerebral palsy, and epilepsy and a wide range of additional learning needs. We specialise in supporting children and young people who have emotional and behavioural needs, autistic spectrum conditions, and physical / learning disabilities with access to education opportunities being at the core of our work.
Job Purpose
Working with children and young people with complex health needs in an all-purpose-built building, supporting them in all aspects of personal care, independent living, and delivering a high-quality personalised service.
Key Responsibilities

- To support our young people to achieve positive outcomes and to enable them to participate in the local community. This may include maintaining social networks and supporting the individual to access education, employment, or social activity such as visits to clubs, pubs, restaurants, shops, etc.
- To enable our young people to pursue their hobbies and interests, supporting them on a one-to-one basis or in group-based activities, alone or with other Salutem staff and volunteers if required.
- To maintain records for each individual and to provide support with creating and regularly updating individuals’ care and support plans so they remain meaningful and accessible.
- To involve and consult with the individual regarding any risk assessments that affect their choices and lifestyle and ensure risk assessments promote an active and meaningful life that presents challenges.
- To safeguard the health, well-being, and safety of our young people and if concerns arise, to immediately report these concerns in line with Salutem policies and procedures.
- To provide personal care & support per the individual’s needs and preferences as stated in their plans, in a manner that always demonstrates dignity and respect. This may involve all aspects of intimate personal care. You may be required to undertake delegated healthcare tasks, including medication administration.
- To contribute towards capacity assessments and best interest decisions.
- To provide support that ensures individuals’ spiritual, cultural, and religious choices are met and that they can participate in and access community facilities.

.

We have an exciting opportunity for a Sales Representative role in a Wholesale company based in Newport. The firm is a wholesale distributor of various product lines geared particularly for Chinese food manufacturers in the UK. To join the retail sales team, the firm is searching for a highly driven and professional Cantonese speaker. The chosen applicant will receive complete training and assistance.

Job Requirements:

Proficiency in Cantonese/Mandarin is a requirement.
Possession of a valid UK driver's license is necessary.
Demonstrated experience of at least 2 years in sales, account management, or customer service is essential.
Must have a current and valid right to work in the UK.
Flexibility is required due to our diverse customer base.
Strong organizational skills and a proactive approach are expected.
Ability to thrive in a busy, fast-paced environment is crucial.
Excellent communication skills are a must.
Competence in IT is required.

Job Responsibilities:

Promote our products to Chinese takeaways.
Foster strong relationships with both customers and colleagues.
Maintain a comprehensive understanding of the company's product range.
Record and place orders accurately and promptly.
Effectively manage and oversee customer accounts and payments.
Gather customer data for credit ratings and assessments conducted by our team.
Promptly address and resolve any issues with customer orders, providing feedback to relevant parties.
Attend the weekly sales meeting at our Newport site every Thursday.
Suggest improvements and efficiencies in sales processes.
Offer support to colleagues in other geographical areas during their absences.
Undertake any other reasonable tasks as required by a senior manager or director.

Referrals

If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.

About Us

Mandarin Recruitment is a service that helps UK and Chinese businesses and organizations find and source high-quality Mandarin-speaking professionals. Our unparalleled and exclusive channels to the Chinese-speaking market allow us to be the leading organization for specialist Mandarin recruitment.

Learning Support Assistant

Salary banding: £21,840

Location: Cardiff, CF24 0AB (Onsite)

Contract: Full-time, permanent

Hours of work: Monday to Friday 09:00am to 16:30pm

About Us

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

About the role

As a Learning Support Assistant, you will work closely with our learners to provide academic support, facilitate learning activities, and promote a positive and inclusive learning environment.

Jobs Growth Wales Plus (JGW+) is a Welsh Government initiative that provides work experience and training opportunities to young people and unemployed individuals, enhancing their employability and supporting job creation in various sectors.

Your impact

Support students as needed to help them complete assignments given by their tutors.
Aid in the implementation of different learning programs, ensuring that students remain engaged throughout.
Facilitate effective learning for students, both in group settings and on an individual basis.
What are we looking for?

Essential

Experience working with young people and/or being passionate about making a difference.
Engaging and inspirational training and delivery style
Willingness to undergo a DBS check (cost covered by the company) and EWC registration
What’s in it for you?

At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.

Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.

Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.

If you're passionate about developing others and making a difference, we’d love to hear from you!

Proud member of the Disability Confident employer scheme

Learning Support Assistant

Salary banding: £21,840

Location: Cardiff, CF24 0AB (Onsite)

Contract: Full-time, maternity cover (March 2025).

Hours of work: Monday to Friday 09:00am to 16:30pm

About Us

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

About the role

As a Learning Support Assistant, you will work closely with our learners to provide academic support, facilitate learning activities, and promote a positive and inclusive learning environment.

Jobs Growth Wales Plus (JGW+) is a Welsh Government initiative that provides work experience and training opportunities to young people and unemployed individuals, enhancing their employability and supporting job creation in various sectors.

Your impact

Support students as needed to help them complete assignments given by their tutors.
Aid in the implementation of different learning programs, ensuring that students remain engaged throughout.
Facilitate effective learning for students, both in group settings and on an individual basis.
What are we looking for?

Essential

Experience working with young people and/or being passionate about making a difference.
Engaging and inspirational training and delivery style
Willingness to undergo a DBS check (cost covered by the company) and EWC registration
What’s in it for you?

At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.

Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.

Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.

If you're passionate about developing others and making a difference, we’d love to hear from you!

Proud member of the Disability Confident employer scheme

Reception Administrator

Salary banding: £21,840

Location: Cardiff, CF24 0AB (Onsite)

Contract: Full-time, permanent

Hours of work: Monday to Friday 09:00am to 16:30pm

About Us

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

About the role

We are seeking a reception administrator to join our team. The successful candidate will be responsible for supporting the reception and administrative function of the team, completing administrative tasks, answering telephone calls and updating in-house systems with relevant information.

Jobs Growth Wales Plus (JGW+) is a Welsh Government initiative that provides work experience and training opportunities to young people and unemployed individuals, enhancing their employability and supporting job creation in various sectors.

Your impact

Handle incoming calls, direct them appropriately, and ensure messages are delivered to the correct staff member.
Perform general office tasks such as filing, photocopying, and faxing.
Assist the team with various administrative duties.
Manage both incoming and outgoing mail.
Ensure adherence to centre security protocols.
Provide support with the learner allowance processes.
Greet visitors promptly, courteously, and in a friendly manner.
Help manage meeting room bookings, ensuring optimal use of available spaces to meet business needs.
Provide administrative support to the business as needed.
What are we looking for?

Essential

Minimum two GCSE’s Maths and English (Grade C and above)
Willingness to undergo a DBS check (cost covered by the company)
Desirable

· Reception or Administrative experience
What’s in it for you?

At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.

Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.

Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.

If you're passionate about developing others and making a difference, we’d love to hear from you!

Proud member of the Disability Confident employer scheme

Customer Service Administrator

Salary banding: £21,840

Location: Itec House, CF11 8TT (On-site).

Contract: Full-time, permanent

Hours of work: Monday to Friday 09:00am to 16:30pm

About Us

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

About the role

As our Customer Service Administrator, you will be contributing to the efficiency and effectiveness of the company by providing outstanding customer service and administrative assistance to all provisions across Itec.

Your impact

Obtaining relevant customer information through appropriate communication channels. Using appropriate techniques to fully understand the customer’s wants and needs and to verify understanding with the customer. Being the first point of contact to customers on the provision referrals
Responsible for using in-depth knowledge of Itec products, services, processes, and systems.
Working in partnership daily with internal and external teams to discuss individual customers wishing to join the provision.
Coordination of all the eligibility documentation, registration, certification, and compliance for all customers.
To be the main point of contact for the customer through the welcome process and before they start officially on any provision.
Managing the in-work support process, tracking process and mentoring calls for each participant. Support teams regarding customer who fail to attend.
Meeting Key Performance Indicators in relation to your role
Updating information digitally in a timely manner.
Responsible for dealing with complaints and queries in a timely, professional, and effective manner.
To support with audit preparation on a regular basis
What are we looking for?

Essential

Administrative experience
Previous experience of working in a target driven environment.
Attention to detail
Excellent communication and Interpersonal skills
Good Organisational skills
IT literate
Desirable

Customer Service Experience
Experience within the training industry
Qualified or with the potential and willingness to work towards, NVQ Customer Service or Business Administration L2 or equivalent.
Information Advice Guidance IAG Qualification
Ability to speak Welsh.
Experience of work-based learning.
What’s in it for you?

At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.

Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.

Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.

If you're passionate about developing others and making a difference, we’d love to hear from you!

Proud member of the Disability Confident employer scheme

Liberty has an exciting opportunity for a Gas Engineer to join our team based in Cardiff and surrounding areas, providing a comprehensive gas service to domestic properties. You will be working on a full-time permanent basis, working 40 hours per week and in return, you will receive a competitive salary of £34,608 to £37,852 per annum basic, on target earnings up to £47,000 Plus Company Van & Fuel Card Plus Excellent Benefits!

We are an experienced and innovative Heating and Compliance firm that is committed to putting customers and clients at the heart of everything we do. Liberty offers professional gas installation, maintenance and servicing, as well as energy solutions, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work.

The strength of our organisation lies in the quality of the people we work with. We’re proud to employ the most talented, driven individuals within the property services sector.

Responsibilities of the Gas Engineer will include:


Undertake the servicing, repairing & maintenance of Domestic heating systems
Complete works in accordance with specification and gas safe regulations
Completion of all relevant paperwork
Ensure customer satisfaction and safety
Participate in out of hour's works, including overtime and call out
Work to operational procedures, safe working practices and H&S procedures
Reporting of all accidents, near miss events or potential hazards
Undertake all other maintenance works within remit
Work flexibly with a diverse range of customers


What we are looking for in our ideal Gas Engineer:


Recognised formal training attaining the relevant craft qualification, NVQ Level 2/3
or equivalent
ACS Qualifications CCN1, HTR1, CKR1, CENWAT
UNVENTED qualifications are desirable but not essential
Understanding of gas legislation
Full driving license
Understanding of Health and Safety and working to best practice
Ability to manage own time and workload
Experience of working with the public, demonstrating excellent customer service
Flexibility


We offer a range of benefits for a rewarding career including though not limited to:


Pension scheme
23 days Annual Leave, plus Bank Holidays
Cycle to Work scheme
Liberty Sense Awards – employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher
YuLife, includes:
Life Insurance/Death in service benefit – 2x annual salary value
Smart Health (including round the clock access to 24/7 UK-based GPs)
Best Doctors to provide a second opinion on complex cases or diagnosis
Mental Health Support, 4-6 sessions with a psychologist or psychotherapist
Online Health Check
Nutrition consultations
Online fitness program
YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor
Free will writing
Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards.
Exclusive membership and wellbeing product discounts
Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes:
Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans
Discounted gym membership
Savings on cinema tickets, travel, holidays & retail


In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required.

Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement.

Please note, only candidates who have the right to work in the UK will be considered for this vacancy.

As part of our recruitment process all employees need to be vetted and undertake pre-employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty.

If you have the desire to work in a busy and high performing team, why not join us as our Gas Engineer, click “apply” below – we want to hear from you!

Closing date for applications is the 11th December 2024 (we do however reserve the right to close this vacancy earlier depending on number of applications received).

Liberty has an exciting opportunity for an Operations Team Leader to join our team, based in Cardiff. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a competitive salary of £28,840, rising to £30,900 after successful probation, plus excellent benefits!

We are an experienced and innovative Heating and Compliance firm that is committed to putting customers and clients at the heart of everything we do. Liberty offers professional gas installation, maintenance and servicing, as well as energy solutions, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work.

The strength of our organisation lies in the quality of the people we work with. We’re proud to employ the most talented, driven individuals within the property services sector.

Responsibilities for this Operations Team Leader will include:


Manage contract requirements of jobs
Manage and develop a team of Works Coordinators to meet service delivery demands, expectations and timescales
Manage any escalated calls providing efficient and flexible response to operational issues
Identify work streams and prioritise workload to ensure work is completed within contractual agreements
Support management of all business areas by providing analysis and reporting information
Maintain accurate and effective files/ records, including use of computerised systems
Attend meetings
Provide information and attend resource meetings with Managers to ensure correct staffing levels are achieved
Ensure processes and procedures are in place, ensuring administrative and planning responsibilities are in order to support the delivery of the support required


What we are looking for in our ideal Operations Team Leader:

Established understanding of people management, valid driver’s license and evidence of continual professional development. High level of IT skills, including Microsoft Office and a full range of administration skills. Experience of operating a computerised data base system and ability to work to deadlines and prioritise work effectively. Have a good understanding of Health and Safety in the workplace and experience of reporting and presentations.

We offer a range of benefits for a rewarding career including though not limited to:


Pension scheme
25 days Annual Leave, plus Bank Holidays
Cycle to Work scheme
Liberty Sense Awards – employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher
YuLife, includes:
Life Insurance/Death in service benefit – 2x annual salary value
Smart Health (including round the clock access to 24/7 UK-based GPs)
Best Doctors to provide a second opinion on complex cases or diagnosis
Mental Health Support, 4-6 sessions with a psychologist or psychotherapist
Online Health Check
Nutrition consultations
Online fitness program
YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor
Free will writing
Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards.
Exclusive membership and wellbeing product discounts
Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes:
Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans
Discounted gym membership
Savings on cinema tickets, travel, holidays & retail


In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required.

Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement.

Please note, only candidates who have the right to work in the UK will be considered for this vacancy.

As part of our recruitment process all employees need to be vetted and undertake pre-employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty.

If you have the desire to work in a busy and high performing team, why not join us as our Operations Team Leader, click “apply” below – we want to hear from you!

Closing date for applications is the 12th December 2024 (we do however reserve the right to close this vacancy earlier depending on number of applications received).

Are you passionate about helping customers? This is a rewarding role being offered on a temporary basis for Motonovo finance.

Hours: 35 per week, shifts between 9 and 6pm Monday to Friday (No evenings or weekends)

Pay Rate - £13.68 per hour

Start: Monday 9th December

Temporary role, initially 12 weeks with the opportunity for this to be extended

Need to be local to Cardiff but option to work Remote or Hybrid if preferred

Role - To manage inbound customer calls and complete any related admin tasks in a professional manner. Liaise with all necessary departments to provide assistance to customers

We are looking for

• Previous experience working in a customer service environment delivering customer-facing services for at least one year

• Able to problem-solve a wide range of complex situations

• Able to communicate clearly to our customers

• Good organisation skills

Immediate interviews available. Apply today to find out more.

Disclaimer

We are an equal opportunities employer., which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

Where a DBS check or CIFAS check is identified as necessary, all application forms, job adverts, and recruitment briefs will contain a statement that an application for a DBS certificate or a CIFAS check will be submitted in the event of the individual being offered the position.

Brook Street NMR is acting as an Employment Business in relation to this vacancy.

If you are motivated by delivering first class customer service and committed to improving the customer experience then we would like to hear from you.

We are looking to recruit an enthusiastic Contact Centre Advisor to join our Customer Contact team. As a Contact Centre Advisor you will:
- deal with all telephone enquiries within a high volume contact centre
- provide a high quality information and advice service to customers in accordance with Council policy and strategy relating to customer care
- be polite, approachable and have great problem solving skills

In exchange for your skills and commitment, we will offer in return the opportunity to work in a forward thinking and ambitious organisation located in an area recognised for its beautiful landscapes and beaches.

Additionally, we offer a range of employee benefits including, competitive annual leave allowance, enhanced family benefits, lifestyle savings, employee health and wellbeing packages, and a generous pension contribution scheme. More information about our wide-ranging employee benefits can be found on our careers website.

Furthermore, to ensure work/life balance the successful candidate will also have access to the discretionary benefit of hybrid working with the option to work from home or in an office location (subject to certain conditions being met).

We are committed to investing in our people and will not only provide support to enable you to quickly and confidently take ownership of your role’s key areas of responsibility but in addition, we will support your development in order that you can progress your career with us.

Please see our careers website for the Job Description and Person Specification.

For further information please contact Nicola Swarbrick at Nicola.Williams2@ceredigion.gov.uk, Lowri Owen at lowri.owen@ceredigion.gov.uk or Anna Gawthorpe at anna.gawthorpe@ceredigion.gov.uk

Note: We reserve the right to extend the application closing date.

Proud member of the Disability Confident employer scheme

You will: Line-manage geographically dispersed senior and specialist teams within the Directorate and deputise for Chief Cloud Officer when required. Have responsibility for long term workforce planning, including succession, development and training of staff, to support the long term technical and knowledge-based objectives of the organization within the continuous improvement agenda. Support the Operations Directorate to work with openness and transparency, developing effective strategic partnerships, networks, and forums to enable successful collaborative working ensuring that we advance our business objectives. Work in partnership with a range of stakeholders which is essential to ensuring we understand, listen, and respond to needs. We work in collaboration with health boards and trusts, public bodies, Welsh Government, social care and community services, academia, industry, and the public. Work closely with other teams, directorates and the wider NHS family to provide technical guidance and deliver effective solutions. Participate in an on-call 24x7 management rota The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.