Total 447 Director/C-Level job vacancies in East Greenwich, Rhode Island

• You will direct, plan, manage and coordinate DPTMS programs and resources.
• You will draft and prepare executive correspondence and reports to higher headquarters, subordinate and serviced activities.
• You will execute the military training program in support of garrison.
• You will administer the Army military personnel testing program; manages training ammunition; and provides training aid support to all active and reserve component personnel.
• You will develop and execute all contingency plans necessary for rapid reaction to domestic emergencies, acts of terrorism, and natural disasters associated with earthquakes and weather phenomena.
• You will coordinate installation plans with all major tenant units, the Federal Emergency Management Agency, and state and local emergency management agencies.
• You will direct the garrison's personnel security, intelligence and counterintelligence programs.
• You will manage and controls the programs and operations through more than two lines of supervision.

Summary

The Regional Director Security Operations (RDSO) is responsible for leading a multi-disciplinary team that executes a global security operations program for a multi-national IT organization. Services provided include security operations, safety, budget and financial execution, logistics, and employee recruitment, onboarding and training. The security operations program is comprised of regional security man-guarding functions, a security operations center, development and management of security operations metrics, branch liaison, personnel management and driving key security operations projects and initiatives for datacenters on a multi $100M global Client account. Direct reports may include field based Regional Security Managers, as well as shared services/program management resources to include Regional Operations Coordinator, Security Design PMOs and other Security Operations personnel. The RDSO is accountable for datacenter security operations service delivery, enhancing safety culture, driving innovation and process change across the program and staff engagement and development. The RDSO is expected to advance operational security and business relevancy while collaborating with the client, fellow RDSOs, Securitas business divisions, associate contractors, global business partners, and other supporting teams. This position reports directly to the Global Director of Operations.

Essential Functions

1. Strategically aligns a multi-disciplinary team into a singular, cohesive group; prioritized to meet the client’s data center security operations requirements.
2. Anticipates, develops, drives, and operationalizes the business’ most strategic priorities to meet service requirements, exceed quality targets and optimize field security operations effectiveness.
3. Acts as a trusted advisor to the Global Director of Operations and Client directors while also facilitating a healthy rhythm of team and business operations forums.
4. Proactively manages the region’s multi-disciplinary team to effectively execute and communicate (inward and outward) the security operations scope, strategic goals and deliverables.
5. Create strong internal and external networks, ensuring alignment between the regional operations teams, the shared services platform, and the Client.
6. Nurture Client relationships and internal relationships across all pillars.
7. Ensures the multi-disciplinary regional team is functioning effectively and efficiently, with security operation non- negotiables, process enhancement and scalability at the forefront of decision-making.
8. Holds team members accountable for their commitments, removes roadblocks to their work, and leverages organizational resources to improve delivery.
9. Provides regular reports that communicate team performance, project delivery, progress to milestones, and impacts to service delivery, meeting required client SLAs and KPIs.
10. Acts as the Datacenter subject matter expert on Operations Standard Operating Procedures (SOP); evaluates effectiveness and adherence to the Operations SOP and provides recommendations for improvement.
11. Actively seeks and creates opportunities for collaboration across customers, partners, and internal groups to drive long- term solutions.
12. Leads program-wide projects and initiatives that encourage process improvement and innovation and the use of tools that support the program across teams.
13. Drives an effective and holistic approach to project completion and consistent communication and messaging.
14. Facilitates teamutilization of data analytics; leads development and execution of strategic, analytical frameworks and high- quality complex models and forecasts to guide operational decisions.
15. Create and deliver executive level presentations and dashboards on business strategy, insights, and execution to client senior management.

Performs additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives.

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Minimum Hiring Standards

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

• Must have a reliable means of communication, such as cell phone.
• Must have a reliable means of transportation (public or private).
• Must hold or be able to obtain a valid driver’s license or equivalent.
• Must have the legal right to work in the country where the position is located.
• Must have the ability to speak, read, and write English proficiently.
• Must have a high school diploma, secondary education equivalent, or GED.
• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Education/Experience

• Bachelor’s degree in business, management or related field and 10-15 years of progressive management roles in physical security, contract security, or account management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• 3-5 years of experience in a director level position.
• Datacenter experience a plus.

Special Requirements

• Able to travel (international or domestic, as required) approximately 25% of the time or more, occasionally with limited notice.
• Able to work evening or weekend hours when required, such as during an emergency event or crisis.

Competencies

• Ability to influence without authority and identify shared goals to achieve business objectives.
• Ability to provide positive direction and motivate performance.
• Ability to build relationships quickly and work collaboratively across multiple teams.
• Excellent oral and written communication skills required for preparing clear, concise, and grammatically correct materials and communicating information effectively to others.
• Experience communicating with the C-Level employee down to the entry-level employee
• Able to conduct presentations and facilitate group meetings, both in person and online.
• Ability to track and maintain scheduled assignments.
• Ability to maintain professional composure when dealing with unusual and stressful circumstances.
• Knowledge of business operations management and human resources administration.
• Demonstrates leadership skills, including planning, organizing delegating, problem solving, training, coaching, and praising or disciplining staff in a positive manner.
• Strong customer service and service delivery orientation.
• Ability to adapt to change in the external environment and organization.
• Ability to multi-task and complete assignments concurrently in a fast-paced environment.
• Experience communicating and presenting to an executive level audience.
• Knowledge of security operations and procedures applicable to a 24-hour facility.
• Knowledge of supervisory practices and procedures.

Working Conditions and Physical/Mental Demands

With or without reasonable accommodation, it requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

• Required ability to manage multiple tasks concurrently.
• Computer usage, which may include prolonged periods of data analysis.
• Handling and being exposed to sensitive and confidential information.
• Regular talking and hearing.
• May be required to use vehicle in the performance of duties.
• Frequent lifting and/or moving up to 10 pounds, and occasionally up to 25 pounds.
• Close vision, distance vision, and ability to adjust focus.

Job Description:

• Takes charge of the entire engineering department, leading a team as they complete various projects
• To assist in site supervision works
• Coordinate internally with inter-department and externally with clients & consultants
• Coordinating for the project planning, documentation, and execution of works on-site
• Coordination, supervision & monitoring of the progress of the project works on site, manpower mobilization, materials planning & ordering
• Coordinate with the contractor and suppliers on all project implementation issues and attend site meetings when required
• Produce weekly site progress reports and necessary submission
• Attend meetings, and conduct site inspections on work progress to ensure quality control in accordance with authority requirements.
• To carry out daily implementation of works at the site with assistance from fellow supervisors and foremen.
• To plan and ensure all implementations are carried out in accordance with the Construction program.
• Carry out daily discussions with the project team and fellow colleagues to ensure works are carried out smoothly and no re-work or clashes with other trade works.
• Study all related construction drawings and prepare and raise any RFI’s required early before implementation of the actual works.
• To prepare any necessary construction method statement and technical proposal to ensure the smooth transition of works.
• Ensure all necessary inspections in accordance with the client’s requirements are carried out accordingly, correctly, and timely.
• The plan and sequences of the construction operations are in accordance with the Project Quality Plan. Attends all necessary site progress meetings, and internal meetings as & when required.
• Keep track of submission status like shop drawings, materials, samples, method statements & all other technical submissions.
• To carry out resource planning, machinery allocations, and equipment management on a day-to-day basis to ensure works at the site are carried out smoothly.
• Coordinates and maintains constant communications with fellow colleagues from other departments like architectural, technical, and planning.
• Liaise with the client’s supervisory department for site inspections, submission of necessary technical reports, and maintaining necessary records at the site.

Job Requirements:

• Bachelor's Degree in Civil Engineering or equivalent
• More than 10 years of working experience in the related field is required
• Proficient with AutoCAD and other office software
• Ability to work with tight deadlines
• Work closely with the project team to resolve technical issues
• Good attitude and communication skills
• Need to be stationed at the site (Jurong East)
• Willing to work 6 days at the project site
• Experience in LTA projects is required
• Experience with high-rise buildings would be advantageous
• Excellent verbal and written communication skills
• Equipped with leadership skills in which able to lead the engineers in completing the jobs

Job Description:

• Takes charge of the entire engineering department, leading a team as they complete various projects
• To assist in site supervision works
• Coordinate internally with inter-department and externally with clients & consultants
• Coordinating for the project planning, documentation, and execution of works on-site
• Coordination, supervision & monitoring of the progress of the project works on site, manpower mobilization, materials planning & ordering
• Coordinate with the contractor and suppliers on all project implementation issues and attend site meetings when required
• Produce weekly site progress reports and necessary submission
• Attend meetings, and conduct site inspections on work progress to ensure quality control in accordance with authority requirements.
• To carry out daily implementation of works at the site with assistance from fellow supervisors and foremen.
• To plan and ensure all implementations are carried out in accordance with the Construction program.
• Carry out daily discussions with the project team and fellow colleagues to ensure works are carried out smoothly and no re-work or clashes with other trade works.
• Study all related construction drawings and prepare and raise any RFI’s required early before implementation of the actual works.
• To prepare any necessary construction method statement and technical proposal to ensure the smooth transition of works.
• Ensure all necessary inspections in accordance with the client’s requirements are carried out accordingly, correctly, and timely.
• The plan and sequences of the construction operations are in accordance with the Project Quality Plan. Attends all necessary site progress meetings, and internal meetings as & when required.
• Keep track of submission status like shop drawings, materials, samples, method statements & all other technical submissions.
• To carry out resource planning, machinery allocations, and equipment management on a day-to-day basis to ensure works at the site are carried out smoothly.
• Coordinates and maintains constant communications with fellow colleagues from other departments like architectural, technical, and planning.
• Liaise with the client’s supervisory department for site inspections, submission of necessary technical reports, and maintaining necessary records at the site.

Job Requirements:

• Bachelor's Degree in Civil Engineering or equivalent
• More than 10 years of working experience in the related field is required
• Proficient with AutoCAD and other office software
• Ability to work with tight deadlines
• Work closely with the project team to resolve technical issues
• Good attitude and communication skills
• Need to be stationed at the site (Jurong East)
• Willing to work 6 days at the project site
• Experience in LTA projects is required
• Experience with high-rise buildings would be advantageous
• Excellent verbal and written communication skills
• Equipped with leadership skills in which able to lead the engineers in completing the jobs

Job Description:

• Takes charge of the entire engineering department, leading a team as they complete various projects
• To assist in site supervision works
• Coordinate internally with inter-department and externally with clients & consultants
• Coordinating for the project planning, documentation, and execution of works on-site
• Coordination, supervision & monitoring of the progress of the project works on site, manpower mobilization, materials planning & ordering
• Coordinate with the contractor and suppliers on all project implementation issues and attend site meetings when required
• Produce weekly site progress reports and necessary submission
• Attend meetings, and conduct site inspections on work progress to ensure quality control in accordance with authority requirements.
• To carry out daily implementation of works at the site with assistance from fellow supervisors and foremen.
• To plan and ensure all implementations are carried out in accordance with the Construction program.
• Carry out daily discussions with the project team and fellow colleagues to ensure works are carried out smoothly and no re-work or clashes with other trade works.
• Study all related construction drawings and prepare and raise any RFI’s required early before implementation of the actual works.
• To prepare any necessary construction method statement and technical proposal to ensure the smooth transition of works.
• Ensure all necessary inspections in accordance with the client’s requirements are carried out accordingly, correctly, and timely.
• The plan and sequences of the construction operations are in accordance with the Project Quality Plan. Attends all necessary site progress meetings, and internal meetings as & when required.
• Keep track of submission status like shop drawings, materials, samples, method statements & all other technical submissions.
• To carry out resource planning, machinery allocations, and equipment management on a day-to-day basis to ensure works at the site are carried out smoothly.
• Coordinates and maintains constant communications with fellow colleagues from other departments like architectural, technical, and planning.
• Liaise with the client’s supervisory department for site inspections, submission of necessary technical reports, and maintaining necessary records at the site.

Job Requirements:

• Bachelor's Degree in Civil Engineering or equivalent
• More than 10 years of working experience in the related field is required
• Proficient with AutoCAD and other office software
• Ability to work with tight deadlines
• Work closely with the project team to resolve technical issues
• Good attitude and communication skills
• Need to be stationed at the site (Jurong East)
• Willing to work 6 days at the project site
• Experience in LTA projects is required
• Experience with high-rise buildings would be advantageous
• Excellent verbal and written communication skills
• Equipped with leadership skills in which able to lead the engineers in completing the jobs

Our company is an innovative, global healthcare leader that is committed to improving health and well-being around the world with a diversified portfolio of prescription medicines, vaccines and animal health products. We continue to focus our research on conditions that affect millions of people around the world - diseases like Alzheimer's, diabetes and cancer - while expanding our strengths in areas like vaccines and biologics.

Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity and teamwork of an individual like you. To this end, we strive to create an environment of mutual respect, encouragement and teamwork. As part of our global team, you’ll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

We are seeking an energetic, collaborative and self-driven professional to join the Digital Supply Chain value team to play an active role in transformation journey to become the leading digital supply chain organization that leverages data, technology and processes to deliver end to end solutions enabling enterprise-wide collaboration, customer satisfaction, and seamless orchestration.

WHAT YOU WILL DO

The Value Team Architect works closely with Product Line Leads, Product Managers and all squad members to create a modular, scalable solution that addresses/incorporates future architectural changes and designs.

Responsibilities

In collaboration with the Value Team Lead, Product Line Leads, Product Managers and Lead Engineers you will work on the following:

• Understand
  supply chain domain business use cases, opportunities and challenges
  current industry technology trends and introduce best practices to Value Team
• Create
  architecture deliverables and artifacts relevant for accountable architecture domain(s)
• Drive
  the technology strategy for the Value Team that aligns with the business needs and enterprise architecture strategy
  the notion of reusable architecture assets & standards such as current-state business/technology capability maps as well as future state planning roadmaps for the Value Team.
  Tech Center strategy for Digital Supply Chain organization by boosting collaboration within Singapore and across all locations in Technology Center network
  Our workforce pipeline in Value Team by leveraging company programs to onboard, mentor and upskill the leaders of the future in Technology Centers
• Partner with
  product teams to use agile, value-centric, business outcomes-oriented, and total cost of ownership-based principles to guide decision making
  product line solution architects to develop a documented business, solution, information, and data architecture for supply chain
  architecture community and leaders across the Value and Enabling Teams in the division focusing on data and analytics, manufacturing and quality systems
  Enterprise Architecture team to drive the adoption of company architecture standards and blueprints
• Manage
  Architecture Governance within the Value Team
• Train and mentor
  technical delivery teams to understand, embrace, and successfully implement solutions following the architecture strategy

WHAT YOU MUST HAVE

Education

• B.A./B.S. or M.A./M.S. in a scientific or technical discipline (such as computer science, engineering, biology, chemistry, etc.)

Required Experience and Skills

• 10+ years of relevant work experience in the pharmaceutical/life sciences or similar industry, with demonstrated hands-on experience in solution architecture and information system designs
• 10+ years of experience in leading development squads/ teams in global environment
• Strong understanding of enterprise, solution and information architecture principles
• Domain knowledge of technology for supply chain management including data and analytics platforms, ERP solutions, supply chain planning, warehousing, distribution and logistics
• Experience in working closely with a range of business lines to identify business needs and opportunities
• Experience with Agile ways of working, leading or working as part of scrum teams
• Experience as a change agent of transformation to product model organization/ operating model
• Excellent interpersonal and communication skills, with the ability to quickly establish productive working relationships with a variety of stakeholders
• Ability to perform under broad direction taking initiative and full responsibility for meeting allocated technical and/or project/supervisory objectives

Preferred Experience and Skills

• Demonstrated ability to solve problems with a sense of ownership, enthusiasm and innovation
• Knowledge of current cloud trends and offerings, and extensive hands-on experience and strong expertise in cloud engineering
• Certifications in AWS and/or modern data technologies

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

Key Tasks / Responsibilities:

1. Strategic Mills Relationship Management:

• Develop and maintain strategic relationships with mills to enhance business opportunities.

1. Domestic Sales (particularly with CNOOC):

• Manage a team of 2 Business Development Managers (BDMs) focusing on domestic sales.
• Work with Strategic Mill Partners or channels in Central Asia to drive sales growth.

1. Breakthrough in Chinese CCUS and/or Geothermal:

• Lead efforts to penetrate the Chinese Carbon Capture, Utilization, and Storage (CCUS) market and/or the geothermal sector, as well as other relevant decarbonization activities.

1. Oversee Customer Service and Customer's Project Teams in Wuxi:

• Manage a team of 4 direct reports to ensure high levels of customer satisfaction and project success.

1. Asia Pacific Executive Team:

• Be an active member of the Asia Pacific Executive Team.
• Responsible for yearly budget planning, participate in strategy meetings and conduct monthly operations reviews.

Job Summary

The Director of Food & Beverage, a key member of the hotel's leadership team, is responsible for strategically planning, directing, and managing all food and beverage operations. This includes overseeing multiple outlets such as restaurants, bars, room service, banquets, and special events. The role is designed to ensure the highest standards of service and quality, with a primary focus on driving guest satisfaction while maximizing profitability and operational efficiency.

Job Responsiblities

Leadership & Strategy

• Lead and manage the entire food and beverage service team, including restaurant managers, banquet staff, and support teams.
• Develop and execute food and beverage strategies aligned with the hotel's vision and financial objectives.
• Oversee the creation and implementation of innovative menus, beverage lists, and F&B promotions to enhance the guest experience and revenue generation.

Operational Excellence

• One of the top priorities of the Director of Food & Beverage is to ensure that the highest service, hygiene, and safety standards are consistently maintained in all F&B outlets. This commitment to quality and guest satisfaction is a cornerstone of our operations.
• Monitor daily operations and ensure that all outlets run smoothly, promptly addressing guest feedback, complaints, or service issues.
• Oversee banquet operations, ensuring seamless execution of weddings, corporate events, and social functions.

Financial Management

• Develop and manage the F&B budget, including forecasting revenue, expenses, and profitability goals.
• Monitor financial performance, analyzing sales, costs, and profitability to implement corrective measures as needed.
• Collaborate with the Sales & Marketing team to drive F&B revenue through promotions, partnerships, and innovative marketing strategies.

Guest Experience & Quality Control

• Maintain close interaction with guests to ensure satisfaction, personalized service, and the highest-quality dining experiences.
• Drive guest loyalty by consistently delivering exceptional F&B experiences and maintaining high standards of service.
• Develop guest feedback mechanisms to continuously improve and innovate food and beverage offerings.

Job Requirements

• Minimum of 5 to 7 years of progressive F&B management experience in luxury hotels or fine dining establishments, with at least 3 years in a senior leadership role.
• Strong financial acumen, with the ability to manage budgets, analyze financial data, and implement cost-control strategies.
• Proven track record of delivering exceptional guest experiences and driving F&B profitability.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced, high-pressure environment while maintaining composure and focus.

Duties include but are not limited to:

• Supervise all aspects of the Medical Center's Education Program.
• Accountable for integrated educational and staff development programs that cross service and/or discipline lines and influence organizational mission and health care.
• Manage the coordination and compliance with national and VISN directives on education and training for all employees and the overall educational operations for staff, trainees and patients, including those located in each of the community-based outpatient clinics (CBOCs).
• Oversee the medical center simulation laboratory.
• Responsible for New Employee Orientation, New Supervisor Training Programs, and the facility LEAD program.
• Perform fiscal oversight of education program fund control points, including national scholarship programs offered by the VA.
• Consult with VHA's Employee Education System as needed to ensure compliance with staff education functions such as mandatory training, Talent Management System (TMS) implementation, availability of learning resources, and all VACO reporting related to education.
• Perform the responsibilities of the Designated Learning Officer (DLO) including reports, data management and OAA communications.
• Manage programmatic management of scholarship programs, orientation program development, academic affiliations, patient orientation (introduction clinic), patient and professional education, regulatory requirements related to education, performance measures related to education, and consultative services for competency assessment.
• Occupy a key management position within the Medical Center and has the principal responsibility for providing continuing oversight for education and training activities within this institution.
• Supervise clinical and administrative employees.
• Evaluate performance of assigned staff and initiates appropriate action in order to reward, guide, counsel, instruct, etc.

• This position is not a Bargaining Unit position.
• This position is covered by a special rate.
• Current and former Federal employees must submit copies of their most recent SF-50 (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• This position is in the Excepted Service.

Responsibilities:

Design, detailing, specification preparation and construction oversight for the full range of Mechanical packages for design and build of advanced technology and life science projects
Determining and defining sustainability targets;
Review of the design of Mechanical systems, produced by other team members, for technical compliance with specified and contracted client/customer requirements;
Formulating and driving any necessary recovery plans relating to Design,Cost &Schedule
Representing Mechanical Department in monthly HOD Meetings;
Performs monthly department meetings and provides a status update on development of projects and business development;
Informs and updates on latest technical developments and codes/ standards updates in the industry in regards to Mechanical engineering
Attend monthly HOD Meeting
Mentoring of the Lead Engineers with the intent of securing properly trained personnel to ensure the continual expansion of the company.
Establishes and updates individual competency profile for each team member;
Creates development and training plan for each direct report;
Actively manages performance (goals, action plans and key performance factors);
Establishes succession management planning;

Requirements:

Degree in Mechanical Engineering
At least 10 years of Design and Construction experience in a high-tech industry or other multiple discipline orientated construction business
Experience in implementing change strategies internally
Experience in strategic and operational planning and implementation
Experience in process and project management

Responsible for the overall performance of the designated department / accounts, delivering consistent financial growth through sustainable business strategies and operational excellence in tandem with the growth strategy of the Company. As a top management representative of the Company, continuously build strategic client relationships (new and existing), drive a high performing and stable team and promote cross collaboration with other departments.

• Refer to the "Qualifications" section of the Flyer for a summary.

• Drive annual revenue growth by securing multiple significant agreements with new brands across Asia.
• Develop and implement aggressive growth strategies to meet ambitious revenue goals.
• Spearhead business development efforts, identifying new opportunities with both existing and prospective clients.
• Engage with and manage client relationships at various levels, including C-suite executives.
• Negotiate terms for new engagements and renewals.
• Collaborate with the Client Services & Rewards team to achieve project objectives.
• Cultivate and expand relationships with current clients.
• Assist the Managing Director, in forming strategic alliances and partnerships.

As the Team Lead of the Marketing and Communications team, you are an experienced and driven individual who will be responsible for leading the team on the development of marketing, communications and content strategies to brand and position e2i as the leading organisation to create solutions for better employment and employability. This includes leading the marketing, digital marketing, communications and service quality efforts. You will also collaborate and build strong partnerships between internal and external stakeholders to deliver effective marketing and communications campaigns.

Job Responsibilities

Marketing

• Strategise, design and execute the marketing and social media plans to support organisational and business objectives. Collaborate with other departments to align goals and maintain consistent branding and messaging
• Drive awareness and brand-building efforts via traditional and digital platforms and reach out to target audiences through creative ways
• Supervise the management of social accounts and content creation
• Continuously evaluate new channels and platforms to engage e2i’s audiences
• Manage agency and vendor relationships and deliverables to ensure consistent and high-quality work
• Measure and report performance of marketing and digital initiatives and assess against goals

Communications

• Deliver and develop communications strategies and implementation plans which encompass Public Relations and other communication vehicles, including new social platforms, video and other multi-media tools to connect with e2i’s customers and build equity of e2i’s brand
• Develop powerful narratives and compelling content to promote the suite of programmes under the initiative (e.g. media materials, profile stories and videos) to various target audiences, e.g. media, public, partners etc.
• Responsible for the development and execution of public relations plans; craft media materials including press releases, speeches, facilitate media interviews and media responses and interview talking points
• Act as e2i’s representative with the media and cultivate strong relationships with media representatives to grow e2i’s brand recall
• Work closely with other business units to integrate media communications initiatives within marketing strategies and campaigns/activities for key events and programmes
• Crisis Communications Management: anticipate and advise on potential issues; develop communications plans to manage issues and crises

Call Centre Management

• Partner with the outsourced call centre to oversee day-to-day operations of call centre services to ensure quality service is provided to members of the public and to achieve operational KPIs
• Be the conduit between the outsourced call centre and the internal business units to review and put in place efficient processes and workflows to ensure proper messaging and good customer service
• Monitor the call centre’s resourcing, training, performance, service standards, escalations, billing matters, analysis reports and trends

Planning and Budgeting

• Develop the department’s strategic short and long term plans, and address critical issues in the marketing and communications area. The plan will set out objectives for the department's strategic direction and outline plans and budget for achieving those objectives
• Keep abreast of the development in the field of communications and public relations, not-for-profit management and governance

Job Requirements

• Degree in Marketing, Mass Communications and Business or related disciplines
• Minimum 8-10 years of relevant work experience in Public Relations, Corporate Communications, Journalism or Marketing, Digital Marketing or Marketing Communications
• Relevant past work experience in a leadership role preferred
• Good organisation, multi-tasking and time management skills
• Experience working with and pitching to reporters
• Excellent presentation, communications and interpersonal skills to engage a wide spectrum of external and internal stakeholders, including multi-agency and cross-functional teams
• Proven track record of developing multi-channel marketing and communications plans, outreach campaigns and publicity materials for government agencies, national projects or consumer products
• Experience managing crisis communications and developing effective communications strategies
• Excellent writing and copy-editing skills with a keen sense of creativity and aesthetics
• A team player, with strong interpersonal skills to cultivate networks and relationships with various stakeholders
• Critical thinker with strong problem-solving skills
• Strong tenacity, flexible, and possess good persuasion and people management skills, self-starter, driven and resourceful

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates.