Total 53 Manager job vacancies in Redditch, B98 8AH

Job Introduction

Store Location: Leatherhead

Store Hours: 113

With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do.

Role Responsibility

• You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.
• Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
• You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas.
• Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs.
• Make commercial decisions around stock availability and merchandising.
• Actively seek contact with key stakeholders to gain a wider understanding of the business
• Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth.

The Ideal Candidate

• You will be as passionate about celebrating our customers’ life moments as we are
• Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business
• Have experience in leading and developing a team of colleagues
• Be prepared to work towards KPIs in a fast-paced environment

Package Description

About the Company

Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland.  In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer.  This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. 

In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.

Benefits

• Pension
• 15% Card Factory colleague discount in-store and online
• Save As You Earn scheme
• Financial Wellbeing Support
  • Financial Education Tools
  • Salary Advance
• Seasonal incentive schemes
• Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
• Discounted gym membership, mobile phone contracts, and car leasing
• Discounts across 100’s of UK retailers
• Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
• Enhanced Maternity, Paternity, and Adoption leave

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

For any questions email: vacancies@cardfactory.co.uk (we do not accept CVs/Applications via email)

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.

Sportswift Ltd T/A Card Factory

Due to continued growth, we are recruiting for a Reporting & Planning Manager based at our Redditch site on a permanent basis.

You will be responsible for proactively managing and mitigating risks associated with Service Level Agreements (SLAs) for field engineer visits related to the successful completion of work orders. This role ensures that all work orders are completed within the agreed timelines, and any potential delays are identified and addressed before they result in SLA breaches. The Jeopardy Manager works closely with the planning, engineering and HD customer service teams to ensure seamless operations and improved customer satisfaction. High level report collation will be required to illustrate this.

Working 5 days out of 7 between 7am to 7pm

• Continuously monitor all work orders to ensure they are on track to meet the agreed SLAs.
• Identify work orders that are at risk of failing to meet SLA requirements and take immediate action to address potential issues.
• Develop and maintain dashboards and reports to track SLA performance, highlighting jeopardy situations.
• Proactively identify potential risks and bottlenecks that could delay engineer visits and cause SLA breaches.
• Collaborate with engineering teams, dispatch, and other stakeholders to implement corrective actions to mitigate risks.
• Escalate critical jeopardy situations to senior management and relevant stakeholders in a timely manner.
• Act as the central point of contact for all SLA-related issues, ensuring clear communication between teams.
• Work closely with dispatch teams to optimise scheduling and resource allocation to prevent SLA failures.
• Liaise with customer service teams to communicate any potential delays to customers and manage expectations.
• Analyse root causes of SLA breaches and implement process improvements to prevent future occurrences.
• Regularly review and refine jeopardy management processes to enhance efficiency and effectiveness.
• Provide understanding and support to team members on best practices for SLA management
• Maintain accurate records of all jeopardy situations, actions taken, and outcomes.
• Prepare regular reports for senior management, detailing SLA performance, risks identified, and mitigation strategies implemented.
• Develop and update standard operating procedures (SOPs) related to jeopardy management.
• Attend meetings with key stakeholders to present analysis and findings.
• Collation and distribution of team statistics, highlighting any trends or concerns to Team Manager.
• Distribute SLA Reporting to the teams at agreed intervals and keep all documentation pertaining to this up to date and relevant.
• Liaise with Account Management to ensure all required information is collated in relation to KPI's.

• Strong Analytical Skills: Ability to analyse complex data and identify trends, risks, and opportunities.
• Problem-Solving: Capable of quickly identifying issues and developing effective solutions.
• Communication: Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely.
• Attention to Detail: High level of accuracy and attention to detail in monitoring SLAs and managing risks.
• Leadership: Ability to lead and influence cross-functional teams to achieve operational goals

Qualifications:

• 5 GCSE'S above grade C including English and Maths
• Knowledge of field-based planning & scheduling operations is preferable including good knowledge of CAFM, web-based software, IT best practices, industry trends and customer service delivery.
• Understanding and experience of the retail industry desirable

This is a 40-hour per week role, working 7am - 7pm across 7 days, therefore flexibility is required.

For this role you'll have experience of working within a fast-paced time pressured customer service role, within any industry and sector!

In return for your hard work we would offer you:

• Salary: £35,000 per annum, depending on experience
• Up to 4% discretionary bonus scheme, subject to achievement of targets
• 25 days annual leave + Bank Holidays
• Generous contributory pension scheme of matched contributions between 5% and 6%
• Life Assurance
• Learning & Development opportunities
• Funded Training Sponsorship Scheme
• Cycle to Work Scheme
• Healthshield Scheme

At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to all our staff across our organisation

To be considered for this position please submit your application via the 'apply' button.

Proud member of the Disability Confident employer scheme

We are now seeking for a Team Manager to join us on a permanent basis at our Redditch site.

You'll be leading a team of around 15 Planners and Desk Agents. Coaching and mentoring them to provide front line support to our clients, from receiving, processing and scheduling reactive and planned maintenance work orders. You'll manage the team to deliver the results from either a Planning or Desk perspective. In conjunction with your KPIs you'll provide accurate and concise reports of work order resolution status daily to senior management.

You'll be working with multi-clients and managing various projects at any one time. Coming from a fast-paced high-pressured background, you'll find it second nature to understand the complexities of the business whilst building rapport with your networks across all business areas.

You'll be a strong self motivated people manager with effective communication, problem solving and performance management skills. You'll be confident, self-motivated with a 'can-do' attitude. You'll have exceptional communication skills using different styles to deliver clear messages at all levels. You'll find it easy to adapt to change quickly and to the ever-changing priorities.

When you join us you will receive:

• Salary: £31,212 per annum
• Up to 4% bonus scheme, subject to achievement of targets.
• Group personal pension scheme of matched contributions between 5% and 6%.
• 25 Days Annual Leave + Bank Holidays.
• Life Assurance
• Access to state-of-the-art training academy
• Funded Training Sponsorship Scheme
• Refer a Friend reward scheme
• Cycle to Work Scheme
• Health Cash Plan
• Up to 10% off B&Q/ Trade Point
• 20% off Nuffield Fitness and Wellbeing Centres

Don't miss out on this great opportunity, apply today by clicking on the 'apply' button.

Proud member of the Disability Confident employer scheme

Exciting Opportunity: Locality manager

Setting: Residential care for adults with learning disabilities and complex behaviours

Location: Alvechurch, Worcestershire

Salary: £34000 to £36000

Brook Street Social Care are excited to have partnered with an established social care provider to recruit a full-time Locality Manager to lead a dedicated team, including team leaders, support workers, and a deputy manager within their established residential services in Alvechurch, on the borders of Worcestershire. In this role, you will work closely with adults of all ages who have learning disabilities, complex care needs, and may present challenging behaviours.

Key Responsibilities:

- Oversee daily operations, ensuring that care is personalised and responsive to everyone's evolving needs.

- Uphold high standards of quality and compliance within our services.

- Provide guidance and support to your team, fostering exceptional care delivery.

What they are looking for:

- Experience in a deputy or management role, particularly with adults with learning disabilities and challenging behaviours.

- Flexibility to adapt to the needs of our services.

- NVQ Level 4 or above, or QCF Level 5 in Management (or willingness to work towards it).

- Ability to meet the requirements for CQC registration.

- Availability for on-call responsibilities as needed.

- A full driving licence.

What they Offer:

- Competitive salary

- Genuine opportunities for career advancement within a growing organisation.

- On-call support to ensure you have the resources you need.

- Ongoing training and professional development.

- Staff incentive schemes with potential bonus opportunities.

Does this sound like the perfect challenge for you? If so, click apply now for immediate consideration.

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Kitchen Team Leader at the Bramley Cottage, you will support the Head Chef in building a kitchen to be proud of. You will be the master of the menu with a passion for serving great food and training great people. Does this sound like you?

Join us at Ember Inns, a local to be proud of. Think, traditional pub grub, roaring fires and real ales set at the heart of the community. If you want to be part of the Inn crowd, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts to fit around you.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Opportunities to grow with paid for qualifications.
• Opportunity for progression; on average 200 Chefs are promoted to Head Chef every year.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS KITCHEN TEAM LEADER YOU’LL…

• Train and inspire your Chefs and Kitchen Team to deliver food to be proud of.
• Be driven to smash targets with your team.
• Support with food ordering, food preparation and stock control.
• Have mastered the art of working with a branded menu.
• Oversee that your team conforms to health and hygiene regulations.

Haven't got a CV to hand? Don't worry you don't need a CV to apply

Proud member of the Disability Confident employer scheme

Job Advert

36 hours per week, 52.14 Weeks per year, Fixed Term until 10th August 2025

We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds

West Lothian Council are committed to far reaching changes to the way we deliver our Education Services. These changes include giving you the support and environment that you need to get on with your job and develop your abilities. Our dedication is demonstrated by the whole council achievement of the Investors in People Standard and always aiming a little higher in our service delivery and improvements.

Parkhead Primary School and ELC is a non-denominational school within West Calder. Our staff team is fully committed to working together collegiately as part of the West Calder learning community. We are dedicated and caring professionals, committed to delivering a wide, varied and exciting curriculum, getting it right for every child. We want our school and ELC to be a place where our staff and children are leaders of their learning, feel happy, safe, and valued. Our ethos is very much one of inclusion, nurture, aspiration, challenge and collegiate approaches and we seek an Early Years Officer who will demonstrate commitment to our visions and values and is motivated to work as part of our team to support positive outcomes for all of our children.

The school comprises of 15 classes and our present role of nursery pupils is 66 across 3 Nursery sessions, AM and PM or an option for full day placement. In the ELC we have an Early Years Officer, 6 full time EYPs, 2 part time EYPs and 3 PSWs. The leadership team comprises of one Head teacher, one Depute Head teacher, two Principal Teacher’s and one ELC Area Support Manager.

The role of the Early Years Officer will be to lead the work of the Early Learning and Childcare (ELC) team within Parkhead Nursery Class, working in consultation with the school senior leadership team to take a lead role in all organisation arrangements within the nursery. The Early Years Officer is a key post within the school leadership structure and will develop, model and promote high quality learning and play experiences for all children within the setting. They will ensure effective partnership working with staff, parents and other appropriate professionals.

The setting is open 50 weeks per year and the successful candidate will be required to work flexibly across the opening hours as part of a rota. Please note you will be required to work school holidays when our ELC setting will remain open.

This position requires registration with the SSSC. The successful candidate will have six months from the date of commencement of this post to become registered with the SSSC. SSSC stipulate you must submit your application within three months of your start date. If you are already registered with SSSC you will be required to add West Lothian Council to your account

This post is considered Regulated Work with children and/or protected adults under the Protection of Vulnerable Groups (PVG) Scotland Act 2007. From 28 February 2011 preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by West Lothian Council

For further information please contact Tayloranne Kelly, ELC Area Support Manager e-mail: tayloranne.kelly@westlothian.org.uk

Proud member of the Disability Confident employer scheme

Recovery Team Manager – Mental Health Recovery Supported Living Service

Redditch

37.5 hours

The Role:

Develop and manage a new-build mental health supported living service for 14 people with mental health needs.

You will work with service users, their families, other agencies to assess needs and to plan a successful transition into the service, creating the foundations for greater independence and personal fulfilment. You will ensure that individuals are enabled to make progress in their personal recovery journey and to attain goals relating to their mental health & wellbeing, independence, maintenance of their tenancy, quality of life and community connections. This will be achieved through co-producing outcome-based support plans which build on strengths and assets and promote meaningful occupation, resilience and capacity for self-management.

You will promote a welcoming and inclusive atmosphere and ensure that staff are skilled in promoting recovery and positive engagement, with relationships based on respect and unconditional positive regard. You will ensure that that there is a strong commitment to equality and diversity. You will be committed to community asset-based approaches and be able to collaborate creatively with community partners as our delivery model is characterised by the use of volunteers and peer supporters as well as paid staff and by close partnership working with statutory mental health services and voluntary agencies.

Required:

• At least two years relevant experience, preferably gained in a mental health service or supported accommodation setting.
• Experience of managing/supervising staff and managing or co-ordinating the delivery of care and support.
• A relevant health or social care qualification or degree.

Benefits:

This is a great role with growing, national business.

For more information and a full job specification, please call Rhys Jones in the Safehands Cheltenham office.

INDPERM