Total 257 Manager job vacancies in Leicester, LE19 1XU

If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification.

junior front of house manager | full time

at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we’re looking for a junior front of house manager to join us on our continuous journey of true nourishment

the role |

as a junior front of house manager you’ll support the management team to oversee all aspects of our front of house operation the wagamama way. embodying our people promise + values through how you show up at work, you'll inspire and motivate your team to provide exceptional service to our guests whilst striving to exceed expectations. you will support the management team to develop and grow your team, ensuring they are engaged, motivated and meeting wagamama standards. if you're an aspiring supervisor or manager looking to develop their hospitality career this could be the role for you

perks + quirks |

• £11.70 per hour + £2.80 average tips per hour*

• dedicated 4-week training programme

• internal progression opportunities | fully funded apprenticeship programmes to support your growth

• £14 - £25 of free food allowance on every shift

• 50% discount at wagamama + 30% off all other trg brands with family and friends

• pension scheme + 28 days holiday

• kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

• family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

• financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

what we look for |

• an individual who is ready to lead by example and help motivate your team

• a strong communicator that has real conversations with consideration + care to build relationships with your team

• aware of the financial performance of your restaurant

• able to contribute to nurturing a culture of fun, encouraging everyone on your team to be the best they can be

• you care about creating an inclusive environment where your team feel respected + that they belong

• a forward-thinking problem solver, able to think on your feet and make quick decisions

the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different 

be you, be wagamama

wagamama is proudly part of disability confident

*100% of tips go to our teams. average tips are based on front of house management positions across all our uk restaurants between 29/05/23 + 02/07/23. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way

JOB DESCRIPTION Primary Care Network Manager RESPONSIBLE TO PCN Clinical Director ACCOUNTABLE TO Clinical Director and PCN Board LOCATION Salutem PCN Office Humberstone Medical Centre, 150 Wycombe Road, Leicester CONTRACT Twenty-five hours per week GRADE and SALARY Band EightA AfC, depending on Experience. Job Summary The post holder will be responsible for providing operational management support to the 5 practices within Salutem PCN. The PCN Manager forms an integral part of the PCN leadership working alongside the Clinical Director, the PCN administrator and the PCN board members. The post holder will act as the main point of contact of expertise, coordinate the successful achievement of all PCN DES contractual requirements, support the translation of national and local policies into meaningful changes, and support collaborative working between multiple organisations to achieve improved outcomes for the local population. The post holder is not responsible for Financial Management but has oversight of it by liaising with the Bookkeeper and the administrator where required to ensure financial management and reconciliation of financial funds and maintaining accurate financial records. The post holder will assist the Clinical Director who has strategic oversight, keeping abreast of all changes likely to affect the service now and in the future, including the operational planning, designing, implementing and reviewing new services and day to day management of these, for the PCN. The post holder will be responsible for the development, management and maintenance of systems and processes to ensure the PCN operates at the highest level of performance and accountability. MAIN DUTIES AND RESPONSIBILITIES Organisational: Support the PCN Clinical Director and the administrator to ensure the smooth running of the network. Oversee and develop the role of the PCN administrator. To be involved in the management and development of the network to drive continual improvement. Work with the PCN Clinical Director to put in place strategic and operational planning processes to support the PCNs objectives. Oversee the coordination and delivery of enhanced services and other service submissions on behalf of the network. Be a point of contact for Practice Managers Support the PCN Clinical Director with the writing of business and development plans as required. Help develop job descriptions, person specifications and selection and recruitment activities for new services (if required) to ensure the correct interpretation of the PCNs requirements have been understood Support recruitment, induction and training of new PCN staff where required Provide ongoing HR Line manager requirements for the ARRS staff. Support effective communication and a positive working culture within the PCN. Oversee the training and development of PCN ARRS staff, including ensuring regular appraisals take place. Assist the Clinical Director in analysing service specifications, performance indicators and data collection requirements to inform design for new PCN services Assist with delivery of new PCN services. Carry out any other duties as may reasonably be required by the Clinical Director, PCN Board and its members. Finance and Administration Oversee the PCN administrator in the day-to-day management of the PCN finances. Liaise with the Bookkeeper, Clinical Director and Accountant if required. Quality and Governance Work with the individual practice managers to ensure the PCNs compliance with GDPR and FOI along with other relevant legislation and professional information management standards such as GMC/BMA and LMC guidance. Ensure the PCN Board and Clinical Director adhere to the governance structure as set out in the Network Agreement. Communication Promote and maintain good relationships between, and with all member practices Establish effective relationships with key stakeholders across the local health economy related to the PCN, to assist in the wider aims of the PCN in providing and supporting quality health care in the neighbourhood. This job description and the above areas of responsibility are an indication of the role and not an exhaustive list. They could be subject to change. The post holder may be required to undertake other duties as may reasonably be required of you commensurate with your grade and/or hours of work at your place of work. Confidentiality All staff are required to respect the confidentiality of all PCN business and the business of the PCNs staff, residents, patients and general public which they may learn in the execution of their duties. Data Protection All staff are expected to adhere to the regulations regarding the Data Protection Act 1984 and 2018. Health and Safety To carry out the duties placed on employees by the Health and Safety at Work Act 1974 i.e. 1) To take reasonable care for the Health and Safety of themselves and of other persons who may be affected by their acts or omissions at work. 2) To co-operate with their employer as far as is necessary to meet the requirements of the legislation. 3) Maintain adequate levels of physical fitness to ensure that manual handling procedures can be carried out safely and effectively 4) Not to intentionally or recklessly interfere with or misuse anything provided in the interest of health, safety or welfare in the pursuance of any relevant statuary provision. Equality and Diversity To ensure that all duties are carried out to the highest possible standard, and in accordance with current quality initiatives within the area of work and Managing Diversity and Equal Opportunities in Employment Policy. Risk Management To have a commitment to identifying and minimising risk, report all incidents and report to manager any risks, which need to be assessed. Professional Registration All qualified / professional staff are required to adhere to the relevant Code of Practice (and other guidance issued by them). It is the responsibility of the individual concerned to keep professionally registered and updated in accordance with the requirements of the relevant Code of Practice and to follow guidance issues by the professional body. Policies and Procedures The post holder is expected to comply with all relevant PCN policies, procedures and guidelines.

In this role, you will lead complex projects, provide leadership, and build strong relationships with stakeholders at all levels. You will be responsible for managing budgets, implementing policies, and ensuring that key programmes are delivered on time and within scope. Your ability to analyse complex information, manage resources, and develop strategies will be critical to the success of this role. We are looking for a candidate with excellent communication, leadership, and organisational skills, alongside a strong background in programme management. A master's degree or equivalent experience is essential, as is experience working within a healthcare or similarly complex environment. If you are ready to take on a challenging and rewarding role that will have a real impact, we encourage you to apply and become a key part of our team.

Do you want to work for a company that truly delivers? Planning your route to success?

We are looking for someone who can lead a team to ensure that the delivery department is trading efficiently, safely, within legal constraints and offers the highest customer service standards. An experienced manager who is dedicated to keeping customers happy, takes pride in their work and has a proven track record of motivating, developing and challenging their team to improve the delivery operation. Can you deliver this?

Based in one of our delivery locations, experience, knowledge and skills in warehouse / transport are essential.

Leading your team to ensure your branch is trading efficiently, safely, within legal constraints and offering the highest customer service standards.

Managing delivery costs and customer charges to achieve agreed targets.

Identifying opportunities to improve efficiency and setting challenging targets to minimise payroll cost

Understanding the local market in order to offer the best service in your area ensuring fantastic customer service and satisfaction.

Managing your team effectively to cover all customer service requirements and engaging with customers, using feedback to improve service and satisfaction

Working with the regional team, assisting the business to identify opportunities while developing or improving ways of working.

Previous experience and knowledge of deliveries/ transport are essential in addition to:

Management of driver CPC

Experience of managing a warehouse operation

Engaging with customers and building and maintaining strong relationships

Developing new ideas and challenging a team to improve the delivery service

Identifying talent and encouraging development in a team

Motivating a team to build a strong customer service culture

Communicating openly and being able to influence key stakeholders

Planning and organising effectively

A “Hands on approach” is beneficial

We are looking for experienced Butchers to run our Butchery Departments like their own business. This is an exciting role where you will work with customers to develop their business, understand your local market and provide them with great service.

This role gives you the flexibility to run a butchery business without the financial risk. We want someone who has good product knowledge of all meat proteins, who is self-motivated with a desire to succeed.

Maintaining high standards in all areas including; stock, food safety procedures including recording information, fresh meat and pre-packed meat displays, staff morale and customer satisfaction

You will work alongside the Store Manager to develop a business plan that will support the growth in sales and profitability of your department

Greeting and speaking to customers, providing advice, answering questions, accepting orders, and offering helpful advice with a smile

Ordering and managing stock - including stocktaking

Effectively developing and managing a small team including staff rota’s

Cutting meat to order

Cleaning and maintaining tools and equipment

Coordinating deliveries or order pickups

Controlling waste

Your new company
Our high-profile client, operating in the water sector, is currently seeking a Mechanical Project Manager to join their team. They have a strong pipeline of work in the water sector and offer excellent opportunities for career progression. This is a permanent position which will involve a mixture of office-based (Leicester) and site-based working (with the option for hybrid working).

Your new role
As Project Manager, you will be overseeing the successful delivery of schemes in the East Midlands area and be responsible for, but not limited to:

• Managing and coordinating site teams on multi-site projects
• Conducting site visits and inspection to ensure compliance with safety regulations and specifications
• Providing regular project updates and reports to senior management
• Ensuring alignment with project goals and industry standards
• Maintaining high standards of health and safety on site at all times
• Collaborating and liaising with internal and external stakeholders
• Ensuring schemes are delivered safely on time, within budget and to expected quality.

What you'll need to succeed
In order to be successful, you will have:

• Experience of delivering mechanical works from inception through to completion in the water (clean water or wastewater) industry
• Knowledge of CDM regulations
• Experience in procurement and post-contract management
• Sound interpersonal and communication skills
• Individuals looking to step-up into a Project Manager role are welcome to apply.

What you'll get in return
In return, you will receive:

• A starting salary commensurate with your experience
• Company car or car allowance
• Matched company pension contribution
• Hybrid/flexible working
• Private healthcare and more.

What you need to do now
If you're interested in this role, click 'apply' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you an experienced sales professional looking for an exciting opportunity?

Our client is seeking an Area Sales Manager to join their dynamic team. The company specialises in selling a range of specialist ovens, ice cream machines, display cabinets, coffee machines, and speed ovens to the retail and leisure sectors.

The Role:
As an Area Sales Manager, you will:

• Cover the area from the Scottish borders down to Leicester
• Introduce the company's machines to potential clients
• Sell the financial benefits of the machine to the retail or foodservice end user
• Aim to achieve annual sales targets of £700k
• Handle order values averaging £6.5k
• Build rapport with independent owners and close sales effectively

The Candidate:
The ideal Area Sales Manager will:

• Have experience selling high-value products to end users e.g. cars
• Be tenacious and able to build strong relationships
• Be effective at closing sales
• Able to manage a territory effectively from the Scottish borders down to Leicester

The Package:
The Area Sales Manager package includes:

• Annual salary of £30k with £55k OTE
• Company car or car allowance
• Additional pension
• 24 days holiday plus statutory holidays

Our client is a leading provider of quality specialist ovens, ice cream machines, display cabinets, coffee machines, and speed ovens. They cater to the retail and leisure sectors, helping businesses increase their revenue through innovative solutions.

If you are a tenacious sales professional with a knack for closing deals and building relationships, this Area Sales Manager role could be the perfect fit for you. Apply now and take the next step in your career!

If you have experience as a Regional Sales Manager, Territory Sales Manager, Sales Executive, Business Development Manager, or Account Manager, you might find this Area Sales Manager role particularly interesting. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Go to Market Manager

Flexible UK Locations with FlexFirst hybrid working

Overview

British Gas Business (BGB) is the leading provider of energy to SMEs in the UK and is focused on helping its customers energising a greener, fairer future.

As the Go to Market Manager at BGB Energy Supply, you will play a pivotal role in ensuring the successful delivery of our commercial and business targets. Your primary responsibility will be to develop and maintain a robust Go to Market (GTM) roadmap, bringing products and commercial programs to market and ensuring their ongoing success. This is not initially a people manager role (individual contributor role) but may in time grow into one as a development opportunity.

We are looking for an enthusiastic and confident individual who is looking to bring passion and energy to join a team focussed on delivering fantastic results

You will be required to visit our Leicester and Windsor offices monthly but can be based around the UK including, Birmingham, Edinburgh and Glasgow.

The Role

You will develop, own, and manage the end-to-end GTM roadmap and calendar, aligning activities with commercial and customer needs to ensure the right message reaches the right customer through the right channel at the right time.

You will also need to drive the successful implementation of the GTM plan, prioritizing initiatives against commercial objectives and establishing clear KPIs for measurement.

Socialising the GTM plan across functions, ensuring transparency, and proactively managing issues and risks to facilitate purposeful decision-making will be a key part of your role.

You will need to balance commercial goals with operational capability and capacity, collaborating with sales and operational teams to ensure successful outcomes.

Constantly evaluating all aspects of the plan to maximize value, identifying areas for improvement and optimisation will drive success.

Fostering a collaborative and integrated approach with stakeholders, leveraging data and insights to drive decision-making and utilizing various engagement tools and techniques will be essential.

Additionally you will lead specific commercial projects or programs outlined in the GTM roadmap, ensuring alignment with business goals and driving growth and commercial value. Managing project goals and priorities, keeping project teams focused on desired business outcomes and ensuring alignment with overall commercial goals.

The Person

Required Knowledge, Skills & Experience:

• Significant experience in B2B energy or a similar competitive market in a role similar or the same as a Go to Market Manager/Lead.
• Experience driving new business initiatives and managing complex environments.
• Strong project management skills with the ability to manage multiple projects to tight deadlines.
• Results-oriented mindset with a focus on commercial and customer outcomes.
• Excellent communication and stakeholder management skills.
• Strong commercial acumen and understanding of key business performance measures.
• Knowledge of regulations and policies governing the energy sector.

Key Competencies/Core Capabilities:

• Demonstrates high standards in personal performance.
• Builds relationships across the business and engages stakeholders effectively.
• Exhibits commercial awareness and understands decision implications.
• Possesses strong communication skills, both written and verbal.
• Adapts positively to changing business environments.
• Self-motivated, proactive, and flexible.
• Committed to continuous learning and seeks new challenges.
• Values diversity of thought and leverages different perspectives.

#LI-BGAS

Proud member of the Disability Confident employer scheme

Job Introduction

Store Location: Leicester St Georges Retail Park

Store Hours: 42.5

With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do.

Role Responsibility

• You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.
• Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
• You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas.
• Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs.
• Make commercial decisions around stock availability and merchandising.
• Actively seek contact with key stakeholders to gain a wider understanding of the business
• Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth.

The Ideal Candidate

• You will be as passionate about celebrating our customers’ life moments as we are
• Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business
• Have experience in leading and developing a team of colleagues
• Be prepared to work towards KPIs in a fast-paced environment

Package Description

0

About the Company

Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland.  In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer.  This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. 

In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.

Benefits

• Pension
• 15% Card Factory colleague discount in-store and online
• Save As You Earn scheme
• Financial Wellbeing Support
  • Financial Education Tools
  • Salary Advance
• Seasonal incentive schemes
• Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
• Discounted gym membership, mobile phone contracts, and car leasing
• Discounts across 100’s of UK retailers
• Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
• Enhanced Maternity, Paternity, and Adoption leave

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

For any questions email: vacancies@cardfactory.co.uk (we do not accept CVs/Applications via email)

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.

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Sportswift Ltd T/A Card Factory

Your new company
You will be joining a main contractor overseeing the successful delivery of civil works within the water sector. This multi-accredited contractor has a strong pipeline of work in the water industry, with future works in the Midlands region. They offer excellent opportunities for career progression and development, and due to continued success, they are looking to onboard a Site Manager to be based on sites initially in the East Midlands area.

Your new role
As Site Manager, you will be responsible for, but not limited to:

• Overseeing day-to-day site operations
• Ensuring adherence to health, safety and environmental policies
• Reporting progress to key project stakeholders
• Managing construction activities
• Coordinating and supervising subcontractors
• Maintaining budgets and schedules.

What you'll need to succeed
In order to be successful, you will:

• Have previous experience in civil works within the water industry, in a site management or supervising capacity
• Hold a CSCS, SMSTS and First Aid qualification
• Understand health, safety and environmental policies
• Be able to manage construction activities and coordinate subcontractors
• Possess strong interpersonal and leadership skills.

What you'll get in return
In return, you will receive:

• A starting salary of up to £60k/annum (negotiable depending on experience)
• Company car or car allowance
• Company bonus
• 28 days' annual leave (option to buy more) plus statutory holidays
• Matched company pension
• Private medical insurance
• Continuous training and development.

What you need to do now
If you're interested in this role, click 'apply' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Please note - work sponsorship is not offered by this organisation.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification.

Europcar are looking for a Business Process Improvement Analyst

Location: Leicester / Hybrid

Main purpose of the role:

We are seeking a highly motivated and detail-oriented individual to join our team as a Project Manager. As a Project Manager at Europcar Mobility Group UK (EMG UK), you will be responsible for planning and delivering a range of projects across all of our business functions - ensuring they are delivered on time, within scope, and on budget.

This role requires strong project management skills and the ability to collaborate effectively with a wide range of stakeholders. The ideal candidate will be proactive, with excellent communication and organisational skills. They will be comfortable working with colleagues at all levels within the organisation.

What we can offer you:

• Competitive Basic Salary
• Bonus
• 22 days holiday (plus 8 bank holidays), increasing with length of service
• Free on site car parking
• Pension and a life insurance scheme
• Enhanced Maternity Leave (subject to service and earning qualifications)
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts*
• Discounted hotel rates through the Accor Group after 12 months service*
• Cycle2Work*
• Free annual eye tests
• Confidential legal and support service through BUPA
• Career progression and development

*forms part of current non contractual benefit offering

Main duties of the role:

• Collaborate closely with interdependent teams to understand the expected project objectives, outcomes and risks.
• Develop detailed project plans, outlining scope, timelines, and resource requirements for each project.
• Lead the project team, ensuring all team members are clear on their individual and collective responsibilities.
• Lead the end-to-end execution of projects, ensuring successful delivery within established and developing frameworks.
• Monitor the progress of each project and make adjustments as needed to ensure successful outputs and outcomes.
• Identify potential risks and issues, implementing proactive measures to mitigate each.
• Serve as the main point of contact for stakeholders, collating feedback and managing expectations.
• Provide regular updates to the PMO and other stakeholders, as required.
• Actively provide peer-group support and guidance.

Key skills and attributes required:

• At least one qualification in Project Management (Prince2, Agile, PMP or similar).
• At least one year's experience as a Project Manager within a commercial organisation.
• Strong analytical skills to analyse and the ability to interpret and present data.
• Excellent time management skills and the ability to prioritise tasks.
• Strong communication skills, both written and spoken.
• The ability to quickly develop positive working relationships.
• The ability to collaborate with others to develop solutions.
• A proactive attitude towards continuous improvement.

Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on a speculative applications being sent.

SJ1

general manager | full time

at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we’re looking for a general manager to join us on our continuous journey of true nourishment

the role |

as a general manager at wagamama you’ll be leading a restaurant team in the wagamama way, live + breath our people promise, values and embody core leadership behaviours. you’ll be responsible for driving sales and inspiring your team to deliver a great guest experience, striving to exceed expectations. you will also be responsible for the development and growth of your team, ensuring they are engaged, motivated, and delivering results

perks + quirks |

• up to £8,000 a year bonus opportunity

• private medical insurance + pension scheme

• dedicated 6-week training programme

• £14 - £25 of free food allowance on every shift

• 50% discount at wagamama + 30% off all other trg brands with family and friends

• internal progression opportunities | fully funded apprenticeship programmes to support your growth

• 28 days holiday

• kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

• family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

• financial wellbeing support | access to loans repaid through your salary

what we look for |

• an experienced hospitality general manager that is able to lead a restaurant team with positive behaviour + actions, driving performance in a fast paced, complex environment

• a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported

• experienced in understanding the financial performance of a restaurant and identifying opportunities

• experienced in managing a restaurant budget

• comfortable managing the labour of your team, reacting to changing demands where necessary

• a passionate leader with experience of managing your teams performance and development

• you care about creating an inclusive environment where your team feel respected + that they belong

• a forward-thinking problem solver, able to think on your feet and make quick decisions

• an individual who leads to inspire and engage their team to nourish + flourish in their role and career

the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different 

be you, be wagamama

wagamama is proudly part of disability confident

Customer-Centric | People Orientated | Passionate | Driven | Accountable | Accessible | Innovative | Process-Driven | Best Practice | Operational Excellence | Collaborative Leadership | Lead By Example | Subject Matter Expert

Are these words descriptive of you or do they resonate with you?

If so, please CONTINUE…….
Manpower Print & Packaging have been retained by one of our prestigious partners, a well-known group and historical brand within their industry, with a first-class product and robust customer base and supply chain, as they look to engage a Group Customer Service Manager (Best Practices & OpEx) due to `both strategic investment and growth within the group, but equally their desire to continuously IMPROVE & GROW and raise their own internal standards, but raise that of the industries for their customers. This will be a key role within the group reporting directly to the Group Managing Director, forming strong relationships with other key senior stakeholders across the group (3 sites), but equally to lead and motivate a medium sized team across multiple sites (although this is singular site based and therefore will require a blend of both remote and in-person team leadership), ensuring a consistent, harmonious, 'one team' group approach to customer satisfaction.

With an open-minded and unblinkered approach, our partner are also keen to hear from candidates outside of print & packaging, in FMCG, Supply Chain, Engineering & Logistics.

We will leave you with this, if you are looking for a challenge and not your typical 'Group Customer Services Operations Manager role, but for an opportunity with the scope to express your individual creative/leadership style, to set up and steer best practices, ensuring operational excellence (be seen as their subject matter expert) an to come in to an already proven and established team with the scope to shape and grow this existing group function with the drive and appetite to not only embark on this journey with them, but to leading and steer the ship as it takes sail. They are equally keen to share that for the right individual, this position could progress into a strategic directorship role within group, so those who are eager to take that next natural step, this could be the one for you.

We would LOVE, for you to apply/share your intrigue/ interest, as we'd welcome the opportunity to add a little more meat to the bones and share the full scope of this opportunity in it's entirety with you, with interview dates already set up and a robust process in place we can equally offer you an informed progressive process should you wish to proceed!

Full Benefits & Package Expectations to be discussed upon individual application and will be based on experience + Group Management Incentives (Bonus etc.)