A new opportunity has arisen for a motivated and enthusiastic individual to join the existing Network Team in the capacity of Tec.....
A new opportunity has arisen for a motivated and enthusiastic individual to join the existing Network Team in the capacity of Technical Services Manager - Networks.
The successful applicant is to be recruited on an permanent basis and will support the Network Team in their efforts to administer, configure and troubleshoot the LAN, WAN and wireless technologies, as well as VOIP telephony infrastructure and more, through planned project work and reactive daily activities. Existing networking experience or a demonstrable capacity to learn quickly and pick up new skills is required to benefit from this role.
The successful candidate is expected to embody the Trust Values whilst liaising with and supporting a wide range of staff within the organisation, ensuring the best possible service is provided to all service users in a timely and effective manner.
This is an exciting opportunity to be part of a dynamic technical team committed to delivering new and emerging technologies fundamental to the successful delivery of clinical safety, quality, and excellent patient care.
This post will involve a mixture of office and home working.
• Use ITIL principles to record, manage and monitor the progress of all jobs, incidents and changes to their resolution, including invoking escalation procedures where appropriate and keeping users and other relevant staff informed of progress
• Make a positive contribution to Customer Relationship Management by ensuring that customers and other relevant staff are notified in a timely and professional manner of updates and changes made which affect the operation of specific ICT services.
• Use ITIL principles to manage assets, stock and consumables to provide a 24/7 service and produce management reports as required
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence®designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
• Manage the successful planning, development and implementation of designated network, security and VOIP projects that impact the Trust against agreed project plans to time and within constraints, using PRINCE 2 methodologies
• Take day-to-day responsibility for specific development work on network and computer systems liaising with associated and related IT and project teams, taking full account of user requirements and business objectives.
• Support more junior ICT Services members in the execution of their job role.
• Skilled in the development and management of technologies such as secure software defined wired and wireless networks, firewalls, cloud networking, wide area networks, VOIP and Video Conferencing
• Produce and maintain documentation required for the lifecycle of on-going and new systems including the production of policies and procedures
• Participate in system procurements, including drafting of procurement documentation and supplier evaluations
• Develop and maintain strong communications links with key stakeholders conveying complex issues and negotiating desired outcomes
• Liaise with other ICT Services staff, as required, to ensure the overall integrity and smooth running of the service.
For further details of the job role please see attached job description.
This advert closes on Monday 25 Nov 2024
