Total 182 Senior Executive job vacancies in liverpool l13 1fb

Summary of the role:

Due to Expansion in our Business Operational Support function, an exciting opportunity has arisen for an experienced Actuarial Analyst to join our team.

You will play a key part in supporting with complex manual calculations and policy queries from our customer-facing teams, including assisting with mainframe migrations and changes.

If you are looking to build your career at a leading Life and Pensions company, whilst continuing your Actuary studies then please apply today!

What you'll be doing

• Completing complex manual calculations to support business enquiries.
• Providing responses to complex policy enquiries to support other business areas.
• Updating and testing regular changes to systems including regular bonus updates, policy fee updates and premium rate changes.
• Using and interrogating complex spreadsheets to enable complex non-standard queries to be answered.
• Supporting mainframe migrations and changes; particularly, specifying the calculations to be migrated to new systems.

What we're looking for

• Working towards the Associate of the Institute and Faculty of Actuaries.
• Experience working in an Actuarial Team supporting customer-facing functions.
• Experience supporting a migration programme.
• From a life insurance or outsourcing background, with in-depth knowledge of life assurance and pension product types and charges.
• Adept at specifying and testing life and pensions calculations.

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Key responsibilities of the role include: Managing network infrastructure and services to meet the needs of the NHS Providing expert technical support for network services Ensuring network security and compliance with relevant standards and policies Identifying and resolving network issues to minimise downtime and improve performance Collaborating with other IT teams and stakeholders to deliver integrated solutions. To be successful in this role, you will need: Proven experience as a Network Engineer, with expertise in Cisco network technologies In-depth knowledge of network security best practices Excellent analytical and problem-solving skills, with the ability to work under pressure Strong communication and interpersonal skills, with the ability to build relationships with colleagues and stakeholders at all levels Experience of designing and implementing network solutions in a complex network environment.

Liverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. We couldn't exist anywhere else and have shaped the city in which we belong. Working with the people of Liverpool to improve lives and support communities is at the heart of why we were founded and why we exist today.

The Faculty of Science is seeking a dedicated Senior Technician in Biomolecular Science to provide advanced technical support for teaching. This role is pivotal in ensuring the effective operation of our laboratories, enhancing the student learning experience, and supporting initiatives in the school of Pharmacy and Biomolecular Sciences.

In return, we offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction, and development support as well as family-friendly policies.

This is an exciting time to join the university as we deliver the LJMU Strategy 2030 and its vision of LJMU as an inclusive civic university transforming lives and futures, by placing students at the heart of everything we do.

If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you.

Please note we do not accept supplementary information when considering applications for this post and ask that you complete the on-line application only. Within the application form there is the opportunity for you to include everything that you wish panel members to consider, particularly in the Personal Statement section.

LJMU is an equal opportunities employer and welcome applicants from all background and communities irrespective of age, transgender status, disability, gender, sexual orientation, ethnicity and religion or belief. All our appointments are made on merit.Please note all of our vacancies will be closed to applications at midnight on the advertised closing date, unless otherwise stated.

Proud member of the Disability Confident employer scheme

RPS are seeking a Principal Health, Safety & Fire Consultant to join the Health, Safety and Risk division. You will undertake a wide range of differing health and safety risk assessments and high-level fire risk assessments. This includes working with our commercial, residential, industrial and retail clients and will require regional and UK wide travel as appropriate. Responsible for taking the lead in client specific projects and client management.

We’re RPS and our people are our success. We need people who share our passion on solving the problems that matter. Our flat structure creates greater collaboration and speed of communication and working with some of the brightest minds in the industry, we’ll need your input.

About The Team:

The RPS Risk team has been a leading provider of defence safety and risk consultancy services to clients in the UK for over 30 years. We provide our core safety and environmental assessment services, including management support and independent audit to both MOD and defence supply chain organisations.

RPS, A Tetra Tech company:
Representing an exciting new chapter in our business, on 24 January 2023 RPS became a Tetra Tech company. With over 28,000 employees in more than 550 offices in more than 120 countries on seven continents, Tetra Tech is a leading, global provider of consulting and engineering services. As a Tetra Tech company, RPS is proud to offer our people market-leading development and project opportunities, helping to solve some of the world’s most complex problems.
We’re RPS, our projects are all around you. We define, design and manage projects that create shared value to a complex, urbanising and resource-scarce world. Our people are our success. We need people who share our passion on solving the problems that matter. And where you’ll be supported every step of the way. Here is where you come to build a career.

What you’ll be doing:

Preparing fire, health and safety risk assessments in accordance with legislative requirements.
Provide robust fire, health and safety advice to clients with high level advocacy whilst delivering of the ‘RPS Way’.
Develop emergency plans and evacuation plans (including specific tenant plans).
Deliver on client specific projects and competent person roles.
Develop retrospective fire strategy reports for residential and student accommodation buildings.
Provide corporate management advice, gap analysis reports and fire and health and safety management systems.
Participate in team huddles, provide direction, and mentorship to other consultants.
Support Technical Director in department projects.
Complete technical reviews of consultant fire, health and safety risk assessments.
Keep up to date with current legislation and advise clients on compliance requirements.
Identify and discuss solutions to health, safety and fire related problems.
Respond to technical concerns and problems, ensure smooth implementation and ongoing client support.
Resolve any problems in a timely manner.
Maintain own professional CPD on a regular basis, open to professional development through external courses and qualifications to serve company in business project direction.
Review international regulations and compliance regulations, complete European health, safety, and fire safety risk assessments as required.
Who we’re looking for:

Excellent literacy skills and technical knowledge of fire, health, and safety legislation for residential commercial, manufacturing and retail sectors.
Excellent interpersonal and communication skills.
Familiar with BAFE SP205 Validation process.
Can quickly understand, adapt to, and demonstrate company values.
Demonstrable CPD record.
Member of IFSM or IFE.
Recognised Fire Risk Assessment qualification.
Diploma level qualification in health and safety.
CMIOSH or equivalent (or working towards).
Registered on a recognised Fire Consultants’ Register.
Thorough understanding of British Standards relating to fire in the residential sector.
Proficient in practical application of health and safety legislation.
Building regulations Approved Document B, British Standards, relevant fire, health and safety legislation, ACOPS, Approved Documents M and K.
Awareness of CDM 2015 Regulations.
Desirable:

Type 4 Fire Risk Assessment and DSEAR experience desirable.

What’s in it for you?

We’re proud to be an accredited ILM training provider, internationally recognised and providing robust fully accredited professional training programmes - to master’s degree level professional qualifications in leadership & management and executive coaching & mentoring, we support learning and development for everyone.

We understand the need to work flexibly, with agile offices and hybrid working offered as standard, we’re happy to talk about flexible working. This is a workplace that works for you.

We encourage and value different ideas, perspectives, and styles of thinking. We need a mix of experiences and skills to develop the most innovative ideas. We respect one another and recognise the potential and contribution of everyone. You’ll be joining a diverse community and a company that puts its people first and prioritises their wellbeing.

What happens next?

The selection process is likely to be a two-stage competency and behavioural interview. Initial interview via MS Teams and then if successful followed by an interview at the office.

Proud member of the Disability Confident employer scheme

You will provide a full range of adult cardiopulmonary bypass and associated therapies to our patients covering a 24/7 rota with core working hours 8am-6pm Mon-Fri. Reporting to Perfusion Management, a commitment to the on call out of hours service is essential.

Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre.

Have you got Watt it takes to succeed? Join the brand-new Electrical Team at CPM as a Sales Executive representing the Stanley Black&Decker in trade outlets promoting their range of tools. £30,000 per annum plus up to 10% bonus and a company vehicle.

Ideal location: Liverpool, United Kingdom, L1

Territory covering: Liverpool, Blackburn, Bolton, Chester, Crewe, Blackpool, Lancaster, Manchester, Oldham, Preston, Stockport, Shrewsbury, Warrington, Wigan, and surrounding areas.

We are seeking Sales Executives who have a passion and knowledge of power tools or a background within the electrical channel. Take ownership of your territory and drive brand presence in your outlets and user engagement across the Stanley Black&Decker and DeWalt brands. If you have the passion to succeed it could well open doors to further exciting career moves in the future!

What will you be doing as a Sales Executive?

* Visiting electrical retailers in your territory such as CEF, REXEL, Yess Electrical and Edmundsons, representing the product range, maximising all potential sales opportunities for all brands

* Achieving sales growth across your territory, ensuring all sales opportunities for new products are maximised

* Implement any promotional deals, planning how best to promote them across your territory

* Continually grow your technical knowledge of the products and marketplace

* Be the ambassador of both brands by attending & supporting at key national events and end user events

* Build strong relationships with key customers to influence availability and visibility of products, gain incremental space and grow product listings in all outlets

You would enjoy this Sales Executive role if you

* You are sales focused, able to plan strategically and driven by priorities and achieving goals.

* You are a strong communicator, able to negotiate and sell with ease

* Have a solid sales background and a passion for power tools and DIY.

* Like to work hard and play hard, there is a great team culture!

* Have a full UK driving licence

Why work for us?

* Salary: £30,000 plus 10% bonus

* Company van, tools and uniform provided

* 37.5 hrs per week Monday -Friday with some weekend work required

You will be given access to great training and development and the support of your manager. CPM are Gold Investors in People accredited, and we are passionate about giving our people the opportunities and training to be able to grow both themselves and their career.

CPM are an equal opportunities employer, we depend on having diverse talent with a range of backgrounds, skills and capabilities. We work in a collaborative environment where great ideas and achievements are shared and celebrated.

You will find a full job description later in this advert, however, below are some headline details. Core responsibilities. To provide a speech and language therapy services to children, directly and through support to their families and the multi-disciplinary team Provide speech, language and communication assessments for pupils / prospective pupils in consultation with the multi- disciplinary team and other SLTs and SLTAs Keep accurate records and provide written reports Set targets for therapy and monitor progress Provide intervention on an individual or group basis as required Develop and demonstrate SLT programmes and groups for pupils Hold responsibility for own caseload and be responsible for a defined area of the service, working without direct supervision Work as a member of the multi-disciplinary team, contributing to the planning, development and delivery of an effective and efficient service Work as a key member of the team which involves participation in: Clinical supervision within the team via regular meetings, supervision, mentoring and appraisals. Continuing professional development and implementing service improvements and evidence-based practice. SLT student placements. Induction, supervision and support of SLTAs and volunteers. Development of SLT services and training. The evaluation and monitoring of services to demonstrate impact and quality of services.

Communication and Relationship Skills To communicate effectively with clients, patients, relatives, carers and other healthcare professionals to ensure that individuals are prepared for the examinations they undergo and that informed consent is established, being mindful of the stressful environment. To be able to adapt communication techniques for clients and patients who have difficulty in understanding imparted information e.g. the elderly and confused, extremely anxious and challenging, non-English speaking, physically aggressive/abusive and those with learning disabilities. To communicate technical, medical and patient care information with radiologists, surgeons, breast care nurses, assistant practitioners and aides as well as fellow mammographers. To communicate with mammographers nationally to improve services and develop best practice, through attendance at specialist meetings and conferences. Knowledge, Training and Experience B.Sc. degree in Radiography (or earlier equivalent) with demonstrable post-qualification experience of general Radiography followed by successful completion of the Certificate of Mammography, requiring M.Sc. (Diploma level) study and stringent clinical assessment (or earlier equivalent). Training in IRMER 2000 regulations ensuring understanding and adherence to applicable department protocols and guidelines Continued Professional Development as required by HCPC registration; mandatory and optional short courses as required e.g. Life Support, Fire Safety, Health and Safety, Caldicot Training and continuous Self Assessment of quality of films. Knowledge of the operation, appropriate use and limitations of each piece of equipment in the department. Analytical and Judgement Skills To participate and assist in the effective Quality Control and Quality Assurance programme, undertaking daily and periodic testing of all equipment ensuring optimum conditions are in place before commencing clinical work To interpret QA test results and take appropriate remedial action. To ensure X-ray machines are operating within safe limits. To assess most appropriate diagnostic approach based on clients/patients individual needs and abilities. To make technical judgements to achieve optimum diagnostic value including selection of equipment and accessories and optimising setup. To balance technical and patient requirements with time constraints. To make patient recall decisions during screening. To ensure production of mammograms of optimum diagnostic value whilst maintaining a quality experience for patients and clients and adhering to time constraints as related to: Screening Service Routine view mammography on all clients including disabled and with augmented breasts Additional views and localising for stereotactic cores and localisations. Symptomatic Service routine mammography and additional views at Symptomatic clinics in tandem with other health professionals, post surgery follow-ups and Family History patients as well Specimen Radiography imaging of excision specimens during and after surgery To participate in the appraisal process, identifying personal and professional development and training needs To participate in the day to day running of the services provided on all sites, to adjust and reorganise the workload as required. To assist and participate in the multi disciplinary meetings. Physical Skills Precise positioning of radiographic equipment and the patient within fine tolerances to produce mammograms of optimum diagnostic quality (Hand-eye co-ordination). Adjustment of technique to facilitate mammography on clients and patients who are physically disabled or have limited flexibility or mobility. Achieve a high degree of precision in manipulation of equipment. Post holder should be able to undertake all the duties of the post. Responsibility for Patient/Client Care To provide specialist mammography. To document clinical observations and use own judgement based on knowledge, skills and experience, to clinically recall women for assessment (i.e. Green Dot system) To attend to the Health and Safety, wealth and security of patients and staff at all times and adhere to Trust policy on confidentiality. To provide specialist advice concerning care after core biopsies and wire procedures. To provide advice relating to breast cancer support and self assessment. Responsibility for Policy/Service Development To promote breast awareness, including attendance at staff and multidisciplinary team meetings and liaison with the Breast Screening Programme Manager and Superintendent/Principal Radiographers. Contribute to development and drafting of departmental protocols. Responsibility for Financial and Physical Resources Responsible for the safe use of expensive, complex and specialist equipment. Responsibility for Human Resources To train and supervise Assistant Practitioners, Radiography Aides and trainee Mammographers as required. To train and supervise visiting students (Radiographic, nursing, medical) and ensure their health and safety whilst in the Unit. Responsibility for Information Resources To document clinical observations and provide accurate patient/client history data. Enter radiographic details into the appropriate computer system for patients attending symptomatic clinics, including patients initially examined by another Mammographer. Use the appropriate computer system to query or confirm patient history. Document equipment test data. Record QA and Radiation test data; take appropriate action if necessary. Responsibility for Research and Development Frequently participate in surveys, audits, clinical trials and in equipment testing when required e.g. compression survey, so that the radiation could be reduced. Dose audits every six months and other audits within the department. Contribute to development of best practice. *The requirement for a female to undertake this role is a genuine occupational qualification. The above is therefore exempt under the Equality Act 2010.

The successful applicant will be expected to work closely with the 7 Consultant PaediatricNeurosurgeons and supporting staff as listed above based at Alderhey. There will be multipleopportunities to go to theatre, receive appropriate training in all of the advanced paediatricneurosurgical subspecialties listed above and take part in outpatient activity and MDTs inneuro-oncology, craniofacial, spasticity, spine, epilepsy and fetal CNS anomalies. Post holderswill work towards maintaining standards, including audit, as detailed in the Safe & SustainablePaediatric Neurosurgery Services document

What we are offering:

• Up to £58,000 per annum depending on experience.
• Monday to Friday working pattern, 40 hours per week.
• Site based with possibility to work some days from home.
• Please see our attached benefits guide for a full breakdown of everything Sodexo has to offer.

A fantastic opportunity has arisen within HMP Altcourse to join our prisons Psychology team as aForensic Psychologist.

As the Forensic Psychologist, you will join us in leading and developing a range of innovative plans, including the development of a psychologically led unit and the strengthening of multi-disciplinary working to support our prisoners.

You will help to support a team of Forensic Psychologists in Training and will support team members with their caseloads, whilst also maintaining direct contact with prisoners with complex needs, including those whose early experiences have contributed to difficulties within their personality functioning and contributed to involvement in serious offending.

We encourage candidates with previous experience within prison establishments to apply, but we will consider those whose experience lies within the Forensic Mental Health field generally.We are able to consider newly qualified candidates, who can demonstrate the required insight into the potential demands of the role and evidence of the ongoing development of relevant skills.

This role presents a significant opportunity for personal growth and continuing professional development.

Main Responsibilities:

• Manage and supervise Forensic Psychologists in Training and engage directly with prisoners.
• Support and supervise staff handling cases with prisoners having complex needs.
• Complete Parole Reports and conduct assessments (HCR20, PCL-R, IPDE, SARA).
• Conduct forensic assessments, formulate plans, and contribute to psychological treatment for prisoners.
• Collaborate with the Psychology and Interventions team, prisoners, and the wider prison community.
• Attend multi-disciplinary meetings within and outside the prison and communicate with internal and external stakeholders.
• Lead, develop, and contribute to new Offending Behaviour Programmes (OBP) with psychological oversight.
• Provide training on managing behaviours, personality disorders, and share information on complex case formulations with relevant teams for effective prisoner management.

Please see attached job description for further information regarding the role requirements.

The Ideal Candidate

• HCPC Registered Forensic Psychologist.
• Knowledge of psychological theory in working with individuals with personality disorder, involvement in violent behaviour, and have knowledge of the potential needs of neurodiverse people.
• Practice in the administration and interpretation of psychological assessments.

Why Join Us?

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.

Sodexo’s vision for HMP Altcourse is to develop a safe, stable, and progressive environment with modern facilities dedicated to reducing re-offending and enabling individuals to fulfil their potential.Every aspect of the prison is designed to help prisoners make meaningful progress in their sentence and personal development goals within a surrounding culture of rehabilitation.

Working with Sodexo is more than a job; it’s a chance to be part of something greater.You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome and can be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications from candidates from under-represented backgrounds.

If you have the ambition to build a successful career and the people skills to build successful relationships, apply now for a career that’s too good to miss.

Liverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. We couldn't exist anywhere else and have shaped the city in which we belong. Working with the people of Liverpool to improve lives and support communities is at the heart of why we were founded and why we exist today.

The School of Pharmacy and Biomolecular Sciences is at the forefront of higher education in Pharmacy as well as Pharmaceutical, Biomedical, Forensic, Cosmetic and Chemical Sciences. The School has excellent working relationships with industry, regulatory bodies and the NHS and has recently achieved the Athena Swan bronze award. We are looking for a highly professional, enthusiastic and committed individual to join our team.

You will have a degree (or equivalent) in pharmacy or related clinical discipline and ideally an independent prescriber qualification. You will also have substantial teaching experience in clinical pharmacy related areas, within the MPharm programme and postgraduate Independent Prescribing. Experience in developing, delivering and assessing activities related to experiential learning as well as supervision of pharmacy students on placements would be advantageous.

You will be expected to make significant contributions to the Master of Pharmacy programme and pharmacy related postgraduate programmes, as well as other undergraduate and postgraduate programmes appropriate to your expertise. You will also be expected to actively engage in the development of new undergraduate and post-graduate programmes in relation to your discipline.

In return, we offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction and development support as well as family-friendly policies.

This is an exciting time to join the university as we deliver the LJMU Strategy 2030 and its vision of LJMU as an inclusive civic university transforming lives and futures, by placing students at the heart of everything we do.

If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you.

LJMU is an equal opportunities employer and welcomes applicants from all backgrounds and communities irrespective of age, transgender status, disability, gender, sexual orientation, ethnicity and religion or belief. All our appointments are made on merit.Please note all of our vacancies will be closed to applications at midnight on the advertised closing date, unless otherwise stated.

Proud member of the Disability Confident employer scheme

Senior Technical Architect needed in Liverpool Paying £395.79 per day ref 1378356

Full time hours on a temporary basis

Responsibilities

• • Cloud Migration: Design and implement strategies, assess current infrastructure, and develop migration plans.
  • Architecture: Develop and maintain blueprints and roadmaps for cloud solutions.
  • Collaboration: Gather requirements from stakeholders and translate them into technical specifications.
  • Leadership: Provide technical guidance to project teams and ensure best practices.
  • Compliance: Conduct regular assessments and audits to ensure security and governance compliance.
  • Innovation: Stay updated with the latest cloud technologies and industry trends.
  • Vendor Management: Evaluate and integrate third-party solutions.
  • Training: Provide training and support to end-users and IT staff.
  • Senior Role: Tackle complex architecture and design challenges, mentor ICT staff, and apply EA frameworks to develop ICT strategy and solutions.
  • Investment Plan: Develop and justify the annual technology investment plan.
  • Business Drivers: Identify and clarify business drivers and goals for investments.
  • Architecture Models: Develop Business, Application, Data, and Technology models.
  • Program Support: Ensure quality and support delivery programs from start to finish.
  • Risk Management: Identify, quantify, and mitigate technology-related risks.
  • Interdependencies: Map and manage interdependencies between technologies, processes, and projects.
  • Technical Proposals: Develop and manage technical proposals and costings, including risk and contingency planning.
  • Technology Reuse: Reuse existing technologies to reduce costs and exploit new opportunities.
  • Best Practices: Implement best practices and innovative technologies to ensure technical excellence.

If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared

Job Title: Senior Recruitment Consultant - Trades and Labour

Company Overview:

Join our dynamic and rapidly growing team as a Recruitment Consultant specialising in Trades and Labour. We are a leading recruitment agency dedicated to connecting skilled tradespeople with rewarding employment opportunities across various industries.

Job Description:

As a Recruitment Consultant specialising in Trades and Labour, you will play a pivotal role in matching qualified candidates with our client's staffing needs.

Your responsibilities will include:

- Sourcing, screening, and interviewing candidates for various trades positions including but not limited to construction, civil engineering and M&E roles.

- Building and maintaining strong relationships with both clients and candidates to understand their requirements and preferences.

- Collaborating with hiring managers to identify staffing needs and develop tailored recruitment strategies.

- Conducting reference checks and background screenings to ensure the quality and reliability of candidates.

- Providing guidance and support to candidates throughout the recruitment process, including interview preparation and negotiation of job offers.

- Keeping a close eye on industry trends, market conditions, and competitor activities to inform recruitment strategies and business decisions.

Requirements:

- Proven experience in Sales or similar role, preferably in the trades and labour sector.

- Strong understanding of trades and labour roles, requirements, and qualifications.

- Excellent communication and interpersonal skills, with the ability to build rapport and credibility with clients and candidates.

- Proactive and results-driven attitude with a passion for delivering exceptional service.

- Ability to thrive in a fast-paced environment and manage multiple priorities effectively.

- Relevant qualifications in Human Resources, Business Administration, or a related field are desirable.

Benefits:

- Competitive salary and commission structure.

- Opportunities for career advancement and professional development.

- Comprehensive training and ongoing support.

- Vibrant and inclusive work culture with a focus on collaboration and teamwork.

- Access to a wide network of clients and candidates in the trades and labour industry.

If you are a motivated and dedicated individual who's driven and ambitious and looking for a career ! Join us in making a positive impact on the lives of candidates and the success of our client's businesses. Apply now with your CV and cover letter outlining your relevant experience and why you are the ideal candidate for this role.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

You will be the direct line manager of a team of Forensic Psychologists and Forensic Psychologists-in-Training and will support staff with their caseloads, whilst also maintaining direct contact with prisoners with complex needs including personality disorders, and serious offending histories.