Total 933 Senior Executive job vacancies in NTU Main Campus, Singapore

• Analysis & design of civil & structural works.
• Preparation of design briefs, technical reports, technical notes and authorities submission documents.
• Carry out design activities to deliver cost-effective design deliverables in compliance with statutory and clients’ requirements.
• Co-ordinate with architect and other consultants to resolve interface issues and technical clarifications.
• Preparation of tender documents (conditions of contract, specifications and tender drawings)
• Act as a Lead Engineer for our Mid to Large size projects
• Involved in overall project lifecycle from study, planning, designing, tendering and in construction stages.
• Provides specialized technical solutions and expertise to clients
• Liaise with multiple stakeholders, clients, contractors and relevant parties
• Proactive communication, mentoring and guiding the Team to ensure their constant development

The Media Executive will be assisting the Manager on the planning, coordination and implementation of programmatic and social campaigns for key accounts. You will help ensure that best practices are enforced in campaign delivery. 

Expectations of a Media Executive:

Planning

• Assist the Manager to manage channel/ platform recommendations and coordinate campaign assets delivery
• Liaise and coordinate with media owners for media proposals
• Engage clients on day-to-day operations, campaign optimisation and pacing updates and various campaign reports

Buying

• Book ads – both managed service and self-service across various platforms
• Liaise with media vendors & creative agencies for material submission
• Digital ad ops (campaign set up on self-serve platforms, ensuring campaign taxonomies are in place, ensure ads are set up on time and pacing properly);
• Global ops (adhering and following globally set parameters and campaign execution processes while also guiding others);
• Daily monitoring of campaign performance across channels (Search, Social, Programmatic etc.);
• Assist in optimizing performance during campaign period across platforms such as Google DV360/ Google Ads, Facebook, LinkedIn etc
• Weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings

• Establish client’s requirements and undertake feasibility studies
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects
• Interpret engineering drawings and specifications to calculate project costs
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization
• Measure and take off quantities for architectural and structural work elements
• Administer pre and post contract and consultancy work
• Assess variation orders, prepare interim valuations, cost plans and budget studies
• Compile contract documents for execution
• Understand and adhere to the statutory building regulations
• Undertake cost analysis for repair and maintenance of project work
• Allocate work to subcontractors
• Analyze outcomes and write detailed progress reports
• Maintain awareness of different building contracts in current use
• Valuing completed work and arrange payments
• Provide advice on contractual claims

• Establish client’s requirements and undertake feasibility studies 
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects 
• Interpret engineering drawings and specifications to calculate project costs 
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization 
• Measure and take off quantities for architectural and structural work elements 
• Administer pre and post contract and consultancy work 
• Assess variation orders, prepare interim valuations, cost plans and budget studies 
• Compile contract documents for execution 
• Understand and adhere to the statutory building regulations 
• Undertake cost analysis for repair and maintenance of project work 
• Allocate work to subcontractors 
• Analyze outcomes and write detailed progress reports 
• Maintain awareness of different building contracts in current use 
• Valuing completed work and arrange payments 
• Provide advice on contractual claims 

OVERVIEW

The Senior News Desk Producer will be responsible for securing first or exclusive interviews with newsmakers and market movers. You will play a key role in building and strengthening media relations with key institutions in global financial markets and international business community, with a focus on Asia Pacific. You will also work with Supervising producers and producers in the newsroom in developing program segments and assignments based on CNBC’s editorial priorities. You will also assist the Head of the News Desk in managing the daily operations of the desk and grow the next generation of journalists.

KEY RESPONSIBILITIES

• Secure first or exclusive high-profile interviews with newsmakers and market movers.
• Build and strengthen relationships with key players in the global economy, such as governments, corporates, multilateral institutions, investors, and think tanks, etc.
• Work together with senior members of the newsroom in planning and executing outside-broadcast assignments in Singapore and overseas.
• Nurture junior journalists in the newsroom and assist the Head of the News Desk in creating an inclusive and equal environment for the team.

Job Description

• Plan, create, and execute engaging and on-brand content for the company’s various social media profiles
• Manage the social media, and email marketing calendar and ensure the content is published by the stipulated deadlines
• Manage SEO, SEM, social media accounts/campaigns, ads, and posts, and respond to comments and enquiries in a timely manner
• Assist in Influencer Marketing planning and execution, and partnerships
• Compile and prepare Digital Marketing analytics reports
• Assist with other assigned marketing tasks as and when required

•   At least 2 years of digital marketing experience
• Proficient in Chinese and English, and strong in content creation using designer software such as AI and Photoshop
• Has hands-on experience in Meta Business Suite, Meta Ads Manager, Google Analytics, SEM, SEO and TikTok
• Experience in WeChat, XHS, and other social media would be advantageous
• Able to work in a fast-paced environment with tight deadlines
• Singaporean only

Chan Chee Meng
EA 07C3069
R1110620

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

We are seeking a highly motivated and skilled Senior Data Scientist to join our dynamic team at Funding Societies. You will have the opportunity to work with a diverse team of experts in a collaborative and innovative environment. In this role, you will be responsible for analyzing complex datasets, developing predictive models, and providing insights that drive business decisions.

What you will do:

Model Development and Deployment:

• Design, build, and deploy machine learning models for credit scoring, risk assessment, fraud detection, and customer segmentation.
• Calibrate model parameters and optimise existing business logic and parameters
• Ensure models are robust, interpretable, and provide actionable insights.

Data Analysis and Insights:

• Conduct thorough data analysis to identify trends, patterns, and opportunities to enhance existing scorecards and processes.
• Develop and maintain dashboards and reports to track model key performance metrics and provide actionable insights to stakeholders.

Model Infrastructure and MLOps:

• Develop and maintain model infrastructure to support the lifecycle of machine learning models from development to production.
• Automate workflows for model training, validation, deployment, testing and monitoring to ensure efficiency and reliability.

Mentorship and Leadership:

• Mentor and provide guidance to junior data scientists and analysts in the team.
• Lead data science projects from inception to completion, ensuring timely delivery and alignment with business goals.

What we are looking for:

• 5+ years of experience in data science, preferably within the fintech or financial services industry.
• Proven experience in developing and deploying machine learning models in a production environment.
• Strong background in statistical analysis and machine learning.
• Expert in credit modelling and risk management would be an added advantage

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

As a Solution/Delivery Architect at Ollion, you will play a pivotal role in steering our clients' projects from inception to completion. This position offers a blend of innovative design, thought leadership, and hands-on involvement throughout the entire customer journey. You will be instrumental in shaping impactful solutions that not only meet but exceed client expectations.

Pre-Sales Engagement: Lead in the cultivation and development of leads, engaging in initial client consultations to understand their needs. Drive the creation of high-level solution designs, providing accurate estimations, and crafting compelling statements of work.

Solution Design and Architecture: Be the thought leader in designing solutions that are both innovative and practical, ensuring alignment with client objectives and industry standards. Seamlessly transition from high-level to low-level solution design, ensuring clarity and feasibility in implementation.

Project Delivery and Leadership: Collaborate closely with delivery teams, acting as a bridge between initial design and hands-on implementation. Provide ongoing guidance and leadership throughout the delivery phase, ensuring adherence to the envisioned architecture and addressing technical challenges.

Product and Service Development: Utilize your experience and insights, along with the collective knowledge of our extensive Solution team, to contribute to the development of next-generation products and services. Be a key player in bringing these innovative solutions to market, collaborating with internal teams and external partners.

Client Relationship and Impact: Foster strong relationships with clients, ensuring a deep understanding of their needs and delivering solutions that make a significant impact. Play a leading role in not just meeting but enhancing client satisfaction through exceptional service delivery.

Continuous Learning Set aside the time to develop skills and knowledge to broaden your experience and understanding of different technology domains. Work to share this knowledge internally and externally through evangelism, utilizing different forums and mediums,

Who are we?

Meet Sleek. We are an all-in-one digital platform helping entrepreneurs and investors to register their companies in Singapore, Hong Kong & Australia, and assist them with the management of their accounting, audit and taxes, in a 100% digital manner. We build cutting edge technology to automate manual work, and provide a delightful experience to our 5,000+ clients. Naturally, we are continuously looking for great people to join our dynamic team!

We are a team of 200 builders from 17 countries, with offices in Singapore, Hong Kong, Sydney & the Philippines, committed to delivering a great experience to our clients. At Sleek, you will find a fast-paced environment focused on building great solutions, and endless opportunities for learning and knowledge sharing, whether it’s around a coffee with your colleagues at the office, or via video calls with your peers based overseas! If you believe in tech for good, and want to make a change to the way things are done traditionally, this is the place for you.

We are looking for our next Senior Fullstack Engineer, to help us grow!

To do what?

• Collaborate with product managers to uncover the secret desires of the stakeholders and translate them into technical wizardry
• Forge and sustain high-grade, scalable, and steadfast software with utmost care and artistry
• Design, develop and implement new features and applications that will astound and delight users
• Work closely with other engineers and stakeholders to ensure that projects are completed with the grace of a swan and the strength of a bear
• Be a master craftsman at code reviews and ensuring code quality and maintainability
• Ensure that the applications are secure, scalable and maintainable, with the same vigilance and care as a watchful protector
• Nurture and cultivate junior engineers through technical guidance and mentorship as you would innocent seedlings
• Constantly elevate the development process by discovering and incorporating the most advanced and visionary methodologies

Who are you?

• Been a Fullstack engineer or similar roles with 5+ years of experience
• Proficiency with VueJS and NodeJS (Typescript)
• Proficiency with MongoDB and creation of indexes using ESR
• Coded microservices that are modular and reusable
• Understand Clean/Hexagonal architecture, SOLID principles, ACID, Idempotency
• Strong advocate for quality; unit test coverage, security bug fixes, proper documentation
• Strong interpersonal skills and ability to communicate with Agile teams
• Knowledge of cloud architecture (AWS, GCP) and when to use serverless/PaaS
• Experience building and deploying microservices to Kubernetes
• Ability to work independently and collaboratively in a team environment
• Always learning!

How about the company work and environment?

• We call ourselves Sleekers!
• Our values are: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness
• We take corporate social responsibility very seriously at the company level and absorb the yearly carbon footprint of all of our employees
• Multicultural team with 15+ nationalities and as many languages spoken internally!
• Full Remote Work Arrangement
• Flexi Health Benefits
• We celebrate you: Sleek is an equal opportunity employer and welcomes applications regardless of race, ethnicity, religion, gender, age or identity

Join the Sleek family today!

We are seeking a highly organized and detail-oriented Administrative & Executive Assistant to join our team. This role is essential in managing the daily operations of our office, ensuring administrative efficiency, and providing comprehensive support to our senior leadership team. The ideal candidate is proactive, efficient, and capable of handling a variety of tasks in a dynamic environment.

Key Responsibilities:

• Administrative Duties:
  • Manage day-to-day administrative tasks, including reception duties, managing correspondence, and documentation, with professionalism and efficiency.
  • Coordinate meetings, appointments, and travel arrangements for the team, including itineraries and expense reporting.
  • Prepare and format documents, reports, and presentations as required for project team.
• Office Operations:
  • Oversee office supply inventory, order supplies, and manage vendor relationships to ensure cost-effectiveness.
  • Ensure the office environment is well-maintained, including managing any facility-related issues.
  • Coordinate office maintenance and liaise with building management and external vendors for repairs and services.
  • Assist in the planning and execution of company events, meetings, and team-building activities.
  • Support IT and office equipment needs.
• Executive Assistant Support:
  • Provide high-level administrative support to senior leadership, including calendar management, meeting coordination, preparation of materials, travel arrangements and expense claims.
  • Handle confidential and sensitive information with the utmost discretion.
  • Prepare detailed reports, presentations, and other documents for executive meetings.
  • Coordinate with other departments to ensure seamless communication and collaboration on company-wide initiatives.

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Assist the outlet manager on daily Front of the House and Heart of the House operations
• Monitor the reservation status and communicate with culinary team
• Plan and arrange manning to meet business needs
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Offer a personalize guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up on correct procedures implemented by outlet manager as to prevent future recurrence
• Focus on the dining experience for LCAH members
• Ensure that safe working practices are followed including emergency procedures
• Assist Outlet Manager to organize and implement F&B promotions and special functions periodically
• Oversee the stock requisition and usage of operation equipment/supplies
• Maintain and check the outlet’s/heart of the house’s cleanliness and comply with the F&B sanitation and hygiene rules and regulations
• Participate in departmental leadership activities as a member of the team
• Maintain levels of confidentiality and discretion for guests
• Develop own knowledge and skills as a contributing member of the F&B team

Qualifications:

• 1 year F&B management experience
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Evidence of Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of colleagues and management
• Service oriented with an eye for details
• Good computer skills and proficient in Microsoft Office-Words & Excel
• Good problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Use sensitivity and discretion in supporting guest needs
• Lead to constantly improve the guest service experience and team performance

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

The Housekeeping Attendant (Rooms) is responsible for the immaculate upkeep and cleanliness of all the suites and work areas in their assigned sections.

Primary Responsibilities

Upkeeping the Comfort and cleanliness of suites

• Promotes a positive and inviting image of Raffles Hotel Singapore by ensuring all suites and assigned sections are immaculately clean and comfortable.
• Ensures smooth running of the Housekeeping section by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.

Creates a welcoming room experience that meets residents’ expectations

• Ensures residents receive the experience as detailed in brand SOP, Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Upholds flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Observes and anticipates resident’s needs in a discreet and non-intrusive manner, offering prompt, efficient and personalised service to our residents.
• Ensures observed preferences of residents are communicated with the Assistant Manager for follow up and recording in guest profile.
• Reports and hands over lost and found articles to the Housekeeping office immediately.

Involvement as a member of both the Housekeeping and Hotel Team  

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Shows care for assigned work areas by organising and maintaining the pantries and work areas in pristine condition throughout and at the end of shift. Ensures that all equipment used is clean and kept in good working condition at all times.
• Ability to organise own work flow to ensure completion of all assigned duties before the end of shift.
• Exercises flexibility and accepts changes with a positive attitude by showing understanding and consideration to the needs of the operations and department.
• Adheres to Work Safety and Health (WSH) policies and procedures.
• Undertakes and performs any additional duties as assigned by Managers.
• Attends and contributes to colleague meeting and any other related activities.

We are seeking a dynamic Senior Backend Engineer (Golang) to join our Global team and build highly scalable applications. You will contribute to our expanding range of services beyond food delivery, focusing on our Developer Platform in streamlining the way we build and run software to enhance security, reliability, cost-efficiency, and productivity, while delivering exceptional user experiences.

Responsibilities:

• Designing and implementing robust, scalable CI/CD pipelines to automate software delivery process, ensuring high-quality releases with minimal manual intervention.
• Contributing to designing and evolving the system architecture to meet current needs and support future growth and technologies.
• Enforcing coding standards and conducting thorough code reviews to maintain high-quality codebase. Implement automated testing frameworks to catch bugs early and ensure software reliability.
• Ensuring adherence to coding standards through thorough code reviews and implementing automated testing frameworks to catch bugs early, maintaining a high-quality and reliable codebase.
• Mentoring junior team members by sharing knowledge and best practices, leading by example in both technical and soft skills to enhance the team’s overall capabilities.
• Identifying and resolving complex technical issues in software and infrastructure, continuously optimizing for performance and scalability.
• Collaborating with product managers, designers, and engineering teams to align on project goals, timelines, and implementation strategies.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Purpose of the Job

We are looking for a Consultant to join our thriving Singapore Practice to deliver high quality, specialist advice to our Asset Management / Funds clients in Singapore and overseas.  The successful candidate will also participate in marketing and business development to ensure that the team maintains a sufficient pipeline of client work, as well as assist with technical research and producing technical materials.

The Singapore Practice gives specialist advice on regulatory requirements to Bovill Newgate clients.  It supports clients through the entire regulatory cycle – obtaining the appropriate licence, putting in place fit-for-purpose, commercially-minded Compliance Frameworks, meeting the expectations of the MAS (and potentially other Regulators) on an ongoing basis, delivering internal audits, and implementing regulatory change projects.

The successful candidate will provide support primarily to our clients that are Fund Management Companies.

Main Responsibilities

Technical qualities

• Recent in-house compliance experience of at least 5 years in a FMC, another professional services company, and / or at the MAS is crucial
• Demonstrate deep understanding of the business issues in the Asset Management sector across a range of asset classes, as well as the key regulatory challenges faced
• A strong technical understanding of the aspects of MAS rules and regulations applying to FMCs, and of the regulatory pipeline is critical
• Knowledge of wider regional or global requirements would be advantageous
• A broad understanding and an appetite to keep learning

Client delivery

• Take personal responsibility for meeting and exceeding the agreed billable hours target, ensuring you have a sufficient pipeline of client work
• Provide advice and support to clients on a wide range of regulatory compliance matters. This may include:
  • drafting policies, procedures and templates
  • writing training material and delivering training sessions
  • liaising with the MAS on behalf of / regarding the client
  • conducting client interviews
  • assisting with regulatory matters including licencing applications, and compiling and submitting regulatory returns and filings
  • preparing comprehensive reports
  • supporting projects with multiple workstreams
  • responding to ad hoc and routine regulatory queries
• Act as the main point of contact and relationship manager for a portfolio of clients. This may include:
  • responding to all queries, managing client expectations and delegating work, where necessary
  • reviewing work of colleagues and providing constructive feedback
  • ensuring accurate invoicing, timely payment and assisting the Finance team in resolving any queries
  • dealing with any complaints quickly and effectively
• Actively partner with global sector teams to support and deliver on shared projects and responsibilities, where required
• At all times adhere to Bovill Newgate Quality Assurance Framework prior to submission of deliverables to the client
• Accurately record all client time in the CRM system
• Ensure all client files are in good order and details of relevant contacts are updated in the CRM system

Business development

• Build and maintain professional working relationships with clients, trade bodies, and the MAS
• Actively seek to increase Bovill Newgate pipeline by targeting new clients, as well as leveraging existing client relationships to maximise opportunities for up-selling and cross-selling
• Prepare well-presented, accurately priced proposals and present these to prospective clients
• Represent Bovill Newgate at industry events, promoting the brand
• Participate in internal events and training sessions such as client briefings
• Assist the team with marketing and business development activities including:
  • writing articles for the website and social media
  • preparing marketing material
• Record all touch-points, leads, opportunities and proposals in the CRM system

Regulatory knowledge

• Keep abreast of regulatory developments and understand how client activities may be impacted
• Develop a thorough understanding of clients’ businesses and requirements so you can provide relevant and accurate advice
• Help develop Bovill Newgate's technical capacity within the relevant sector(s) by:
  • highlighting skills and knowledge gaps
  • contributing to internal training initiatives and sharing knowledge across the firm
  • attending relevant training sessions and industry events