Total 22 Senior Executive job vacancies in CW1 6JS

Senior Service Advisor - Crewe

Salary - Up to £35,000 Basic + Bonus

Days - Monday - Friday, 8am - 5:30pm, Saturday mornings on a rota

Ref - OC19169

We have a new job vacancy available for Service Senior Advisor in Crewe. This role suits a Service Seior Advisor, who is looking for a long-term career filled with progression opportunities and fantastic earning potential. My client is one of the leading main dealership groups in the UK. They're rapidly growing, making it the perfect time to join. If you're a Senior Service Advisor currently on the lookout, then apply now!

Senior Service Advisor Benefits:

• Career progression and development opportunities
• Employee Discounts
• Company Pension
• In house training programme
• Referal bonus scheme (Up to £1,000)

Senior Service Advisor Role:

• Meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs.
• Booking customer vehicles into the workshop and keeping them up to date on the progress.
• Support the after-sales function and various staff members in different departments
• Upselling any additional products to new and existing customers.

Senior Service Advisor Requirements:

• Full UK driving license
• 1+ years experience as a Service Advisor
• Main dealership experience would be advantageous but not essential

Octane Recruitment

Consultant - Al-amin Abiru

INDAS

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

JOB TITLE: Senior Administrator Primary Transition/Mid-Year Admissions
SCHOOL: Smithills School

WORKING PATTERN: 32.5 hrs per week Term Time Only
Monday to Friday 8.30am to 3.30pm (1/2 hr unpaid lunch break)
CONTRACT TYPE: Permanent Position
SALARY: Grade D pt 6-11 £25,183 - £27,269 (Full time all year)
Actual Salary: £18,496 - £20,028
CLOSING DATE: Tuesday 19th November 2024 at 9.00am
INTERVIEW DATE: W/C 25th November 2024

THE ROLE:
We are looking to appoint an enthusiastic and suitably qualified Senior Administrator to be responsible for the primary transition and mid-year admissions. Duties will include downloading Admission Files from Pupil Services, working with the Admissions Officer and liaising with primary schools through Transition visits, typing of confidential information files for Year Offices and collating all information on Year 7 enrolment forms ensuring the data required is complete, correct and uploaded onto SIMs. You will liaise with the Local Authority regarding mid-year transfer requests and monitor and track pupil numbers on roll and future admissions.

ABOUT YOU:
You will have experience of working in a school environment or other educational setting and experience of working collaboratively with colleagues. You will have excellent written and verbal communications skills, be organised, proactive and self-motivated, have the ability to use IT systems and be able to create good relationships with pupils, staff and parents.

ABOUT US:
Our school is a community and we are proud of that. We are a friendly and professional team who are united in our vision of ‘Success for All’. Please refer to the application pack to see what we can offer you.

Please return completed applications to HR@smithillsschool.net
CVs and late applications will not be accepted

Smithills School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful candidates are subject to an enhanced disclosure from the Disclosure & Barring Service.

Senior Administrator Primary Transition/Mid-Year Admissions Candidate Information
Application Form

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What skills and experience we're looking for

Holden Lane Academy are looking to appoint a dynamic, passionate, and driven Senior Teaching and Learning Assistant to join the committed and hard-working teaching team at Holden Lane Academy. The successful candidate will have the strongest commitment and passion to continue to drive the success of the Academy forward and will be a very motivated team player in a highly effective staffing team.

What the school offers its staff

The Trust offers a benefits package which includes a good pension scheme with a current employer contribution of 25.2%, discounted gym membership for on-site gyms and a 30% discount at Nuffield Health Stoke Fitness & Wellbeing Gym, free on-site parking, subsidised meals and a Cyclescheme. We also offer an Employee Assistance Programme through Care first including counselling services to ensure that our staff are looked after and supported.

Alpha Academies are committed to staff development and all staff are encouraged to be members of the Chartered College of Teaching. This is financed by the Trust and colleagues are encouraged to access their resources and embark upon their qualifications.

Further details about the role

If you have these qualities and want to be part of our team, please come and join us. To apply, visit our website's vacancies page at https://alphaacademiestrust.co.uk/vacancies/. Click on 'Explore Available Opportunities,' find the vacancy you wish to apply for, and simply click on the 'Apply Now' button at the top of the page, which will direct you to the Alpha Academies Trust vacancy portal. If you're already registered, please log in to submit your application. New users can register using the sign-up option and proceed to submit their application. Should you need any further information regarding your application please contact our Recruitment Team by email at recruitment@alphaacademiestrust.co.uk

Visits to our Academy are warmly welcomed, please contact the Academy to arrange a mutually convenient appointment.

Closing Date for this Post: Monday 11th November 2024 at 9:00am

Interview Date: To be confirmed

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Please see full job description for full details 1. Attend and contribute to speciality coding meetings to help resolve issues encountered and improve the quality of coded data 2. Act as a lead to designated coders to discuss coding issues and to provide advice on clinical documentation. 3. Undertake routine and complex clinical coding using judgement to translate complex cases, whilst achieving high levels of accuracy. Problem solve and action the review of coding process problems to continually improve coding quality and timeliness. Ensure all queries raised by other Trust staff are resolved promptly and effectively, or where appropriate are referred to the Clinical Coding Team Leaders. Accompany where necessary the Coding Auditor to discuss coding issues relevant to areas of expertise. 7. Post holder must have the ability to work as part of a team, as well as independently. This role requires independent working to manage own workload by working on own initiative, as well as taking directives from the managers and team leaders as required. 8. The post holder will be responsible for the mentorship of trainee clinical coders and support less experience coders through their training and development plan set out by the Team Leaders along with overseeing day to day activities, leading them on the tasks. 9. May be required to deputies for the Team Leaders in training sessions of inexperienced coders.

Car Sales Executive

- Crewe
- Basic salary up to £24,000
- OTE - Around £50,000
- 6-Day working week with a day off in the week and every other Sunday off.

An exciting opportunity for a Car Sales Executive within the Crewe area has arisen for our Motor Trade Client.

Working within a Well known Car Dealership, the successful Car Sales Executive will be representing a Volume Automotive Brand and will be well versed in providing exceptional levels of customer service.

Duties as a Car Sales Executive will include but are not limited to:

- Maintaining an outstanding product knowledge of the cars and vehicles you are selling
- Ensuring that you are providing an excellent level of customer service
- Carrying out Vehicle Demonstrations and Test Drives
- Meeting Car Sales Targets
- Advising on and upselling on finance, insurance and accessories.

For your hard work as a Car Sales Executive for our client you can expect to earn an OTE of £50,000 per annum.

Our Client is ideally seeking Car Sales Executives who have a previous working experience within a Main Dealer Environment.

It is essential that you hold a current UK driving Licence and have a real passion for Car Sales and the Motor Trade.

To apply for this Car Sales position, please forward your CV to Archie Lawson quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Car Sales Job get in contact today.

New Car Sales, Used Car Sales, Car Sales, Vehicle Sales, Motoring Sales, Selling Cars, Vehicle Selling, Motor Trade Jobs

© Perfect Placement UK Ltd – See our website for details

Your new firm
An established firm based in Crewe are seeking to recruit an Accounts Semi-Senior to join their team to support the expansion of the firm's client base. This firm provides a full range of accountancy services including audit and accountancy, tax compliance, tax planning, business advisory and payroll. Their clients range from sole traders and limited companies to corporations with multi-million-pound turnovers. With a reputation for providing excellent services and advice, this is an excellent opportunity for candidates to join a friendly and supportive team of experts in a modern and forward-thinking firm.


Your new role
As Accounts Semi-Senior, you will be responsible for the accounts preparation for a range of clients including sole traders, limited companies and larger corporations. You will prepare VAT returns and will use accounts software including Xero, Quickbooks and IRIS. You will work alongside the rest of the accounts team to support the client based and you will be required to effectively manage your own time.


What you'll need to succeed
The ideal candidate for this role will have previous experience handling accounts for a wide range of clients in a practice environment. You will also need strong IT and technical skills with experience in accounts software such as Xero, Quickbooks and IRIS. This candidate will need to be AAT or part ACA qualified. Having strong time management skills and the ability to manage your own workload effectively, you will be a strong candidate for this role.


What you'll get in return
In return, you will be offered a competitive salary between £26,000 and £32,000 dependent on experience. This firm offers hybrid working options and a 1pm finish on a Friday with a 37 ½ hour working week. You will be able to avail of the study support package and will have receive a companywide benefits package including holidays and pension contributions. This firm also offers hybrid and flexible working patterns as well as regular team social events and annual away trips.


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

What skills and experience we're looking for

We are now looking to appoint a Senior Digital & Infrastructure Technician who has the tenacity, skills and flexibility to work in a fast-moving environment and the passion to help our children to progress and develop.

The successful candidate will have a solution focused, collaborative approach.

What the school offers its staff

Wetherby High School is a forward-thinking school in a semi-rural area of North Leeds. We are proud of our caring and inclusive reputation and have a strong team of professionals committed to developing and delivering a rich learning experience for all our students.

Our school community is based upon an inclusive and restorative ethos that we believe best allows every student the opportunity to realise their full potential.

Wetherby High School is a vibrant and happy place to work, where all members of staff work as one team. We significantly invest in the development and training of all colleagues who are equally happy to share their expertise, skills and knowledge across the organisation.

The benefits that we offer staff:

• Membership of The National College to support continued professional development.
• Access to Retailer discounts through the Vivup Employee Discount Scheme.
• Cycle to Work Scheme through the Local Authority.
• Employee Pension Scheme.
• Onsite parking.

Further details about the role

It is essential that the post holder shares our school ethos which is firmly rooted in a restorative approach and the following values; to ‘Know our children well’; to be ‘Partners in Learning’; to develop ‘Character for Achievement’; to ‘Enjoy and Aspire’. We firmly believe that in order to move forwards we need to be prepared and able to ‘do things differently and do different things’.

Along with your application form, please submit a covering letter.

We encourage early applications and reserve the right to close this advert early if we receive sufficient applications for the role.

Commitment to safeguarding

This school is committed to safeguarding and promoting the wellbeing of children and young people and expects all staff and volunteers to share this commitment. All successful applications will be subject to an Enhanced Disclosure and Barring check and satisfactory references. The school has a privacy statement for job applicants which is published on the website.

Sales Executive

Location - Chester
Salary: £27,000-£30,000 OTE £80k plus
Working Hours: 9am - 5pm Monday to Friday

This role involves making outbound calls to UK businesses, asking a few qualifying questions and passing the details to our network experts.

What my client is looking for…

• Resilient and able to identify and overcome objections
  * Excellent communication and interpersonal skills
  * High levels of energy, thrives in outbound environments
  * Self-starter with fearless attitude
  * Identify and develop new business prospects
  * Eager to learn
  * Develop a progressive relationship with prospective clients
  * Hit and succeed monthly targets
  
  What my client offer…
• 
  Monday - Friday 8:45am - 5pm
  * Realistic uncapped commission OTE £40K plus the chance to exceed this
  * Amazing incentives to reward our hard-working staff such as: weekly early finish targets, holidays, cash prizes and much more
  * We are part of the national Living Wage Foundation; we offer a competitive basic salary
  * On-going training and development to support with career progression
  * Company pension
  * Cycle to work scheme

If interested apply below ASAP

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Are you a strong people manager? 

Do you thrive in a busy kitchen, working together alongside your brigade? 

The important stuff:

Free health club membership (T&Cs apply)
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!

What will I do?

Leading by example, you will be hands on in the kitchen working alongside your team, providing guidance and mentorship. You’ll ensure the quality and delivery of food leaving the kitchen pass is to spec, to a very high standard and presentable.

Is this the role for me?

Previous experience as a Sous Chef or Senior Chef de Partie
Have worked in a hotel environment or in a busy, high volume operation
Conference, banqueting & events catering experience would be ideal
Quality & standards driven with a keen eye for detail
People management experience
Strong knowledge of GP, stock control, costs and wastage

Curious to find out more?

Crewe Hall Hotel & Spa is located just outside Crewe and is a 4*, 117-bedroom property. Our hotel has the Brasserie restaurant and terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, two tennis courts and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all.  We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.  

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award. 

What skills and experience we're looking for

We are now looking to appoint a Senior Digital & Infrastructure Technician who has the tenacity, skills and flexibility to work in a fast-moving environment and the passion to help our children to progress and develop.

The successful candidate will have a solution focused, collaborative approach.

What the school offers its staff

Wetherby High School is a forward-thinking school in a semi-rural area of North Leeds. We are proud of our caring and inclusive reputation and have a strong team of professionals committed to developing and delivering a rich learning experience for all our students.

Our school community is based upon an inclusive and restorative ethos that we believe best allows every student the opportunity to realise their full potential.

Wetherby High School is a vibrant and happy place to work, where all members of staff work as one team. We significantly invest in the development and training of all colleagues who are equally happy to share their expertise, skills and knowledge across the organisation.

The benefits that we offer staff:

• Membership of The National College to support continued professional development.
• Access to Retailer discounts through the Vivup Employee Discount Scheme.
• Cycle to Work Scheme through the Local Authority.
• Employee Pension Scheme.
• Onsite parking.

Further details about the role

It is essential that the post holder shares our school ethos which is firmly rooted in a restorative approach and the following values; to ‘Know our children well’; to be ‘Partners in Learning’; to develop ‘Character for Achievement’; to ‘Enjoy and Aspire’. We firmly believe that in order to move forwards we need to be prepared and able to ‘do things differently and do different things’.

Along with your application form, please submit a covering letter.

We encourage early applications and reserve the right to close this advert early if we receive sufficient applications for the role.

Commitment to safeguarding

This school is committed to safeguarding and promoting the wellbeing of children and young people and expects all staff and volunteers to share this commitment. All successful applications will be subject to an Enhanced Disclosure and Barring check and satisfactory references. The school has a privacy statement for job applicants which is published on the website.

The post holder will be expected to work autonomously with a portfolio of initiatives, managing their own time and workload with guidance and supervision from peers as and when required. Support the planning and delivery of effective and efficient wider programmes of work in order to drive continuous quality improvement and transformational change, with a leading role in specific initiatives. Initiate projects, using quality improvement methodology from concept through to operational delivery, developing clear/robust plans, analysing data and using robust evidence to demonstrate the effectiveness of improvement. Apply a range of quality improvement methodology in order to develop and understand opportunities and constraints to service delivery. Develop strong collaborative working relationships and wide networks with internal and external stakeholders to support the delivery of transformation/improvement and/or redesign programmes. Prepare and manage workshops, with an expectation of delivering presentations to varied forums (all levels of forums, including Boards and Steering Groups).

Your new firm
An established firm based in Crewe are seeking to recruit an Accounts Semi-Senior to join their team to support the expansion of the firm's client base. This firm provides a full range of accountancy services including audit and accountancy, tax compliance, tax planning, business advisory and payroll. Their clients range from sole traders and limited companies to corporations with multi-million-pound turnovers. With a reputation for providing excellent services and advice, this is an excellent opportunity for candidates to join a friendly and supportive team of experts in a modern and forward-thinking firm.


Your new role
As Accounts Semi-Senior, you will be responsible for the accounts preparation for a range of clients including sole traders, limited companies and larger corporations. You will prepare VAT returns and will use accounts software including Xero, Quickbooks and IRIS. You will work alongside the rest of the accounts team to support the client based and you will be required to effectively manage your own time.


What you'll need to succeed
The ideal candidate for this role will have previous experience handling accounts for a wide range of clients in a practice environment. You will also need strong IT and technical skills with experience in accounts software such as Xero, Quickbooks and IRIS. This candidate will need to be AAT or part ACA qualified. Having strong time management skills and the ability to manage your own workload effectively, you will be a strong candidate for this role.


What you'll get in return
In return, you will be offered a competitive salary between £26,000 and £32,000 dependent on experience. This firm offers hybrid working options and a 1pm finish on a Friday with a 37 ½ hour working week. You will be able to avail of the study support package and will have receive a companywide benefits package including holidays and pension contributions. This firm also offers hybrid and flexible working patterns as well as regular team social events and annual away trips.


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new firm
An established firm based in Crewe are seeking to recruit an Audit Semi-Senior to join their team to support the expansion of the firm's client base. This firm provides a full range of accountancy services including audit and accountancy, tax compliance, tax planning, business advisory and payroll. Their clients range from sole traders and limited companies to corporations with multi-million-pound turnovers. With a reputation for providing excellent services and advice, this is an excellent opportunity for candidates to join a friendly and supportive team of experts in a modern and forward-thinking firm.


Your new role
As Audit Semi-Senior, you will provide support in the full audit cycle from planning through to presentation of reports to a growing and diverse range of clients. You will required to work on site to deliver an effective and efficient audit service and will be responsible for the management and reviewal of junior audit staff. This role will also involve accounts work for the firms client base and you will be required to manage your own time and support the wider team.


What you'll need to succeed
The ideal candidate for this role will have experience in the full audit cycle within a practice environment. Ideally you will currently be AAT/ATT qualified or be studying towards an accountancy qualification. Excellent organisational and time management skills will make you an excellent candidate for this role. This position will require you to be able to work as part of a team, as well as the ability to lead and manage people as well as support and review the work of junior audit staff.


What you'll get in return
In return, you will be offered a competitive salary between £28,000 and £36,000 dependant on experience. This firm offers hybrid working options and a 1pm finish on a Friday with a 37 ½ hour working week. You will be able to avail of the study support package and will have receive a companywide benefits package including holidays and pension contributions. This firm also offers hybrid and flexible working patterns as well as regular team social events and annual away trips.


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are looking for a professional, ambitious & confident Senior Registered Mental Health Nurse. Youll be working42 hours a weekatCygnetNield House, across amixed shift pattern. Cygnet Nield Houseis a 29-bed mental health hospital for women. The hospital is split into two distinct wards, each offering specialist mental health services: Clarion Ward:a14 bed complex personality disorder service for women with a dual diagnosis of personality disorder and co-morbid disordered eating. Compton Ward:a 15 bed acute service for women. The service provides a safe and stabilising environment for women who are experiencing an acute episode of mental illness and require an emergency admission. Senior RMNs with interests in leadership, research & risk assessment are encouraged to apply. At Cygnet, our perks go way beyond pension schemes and excellent professional development. Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work. If youre passionate about what you do, we want to talk to you! Your Day-to-Day Lead an allocated team of nurses & support workers to ensure care and associated duties are allocated effectively and within team members competence Supervise junior staff in all aspects of their work and by example, teach and guide them Work closely with the management team to develop the service, audit and improve quality Attend all training and engage in CPD to further knowledge & promote nursing Conduct appraisals, audits, interviews & disciplinaries Under NMC guidelines, ensure that individual care plans are complete & maintained collectively with residents, relatives and other healthcare professionals Be responsible for the co-ordination, assessment, planning, implementation and evaluation of individual patient programmes of care. You are Open, compassionate, honest & resilient Experienced RMN with a current Pin number Capable to promote & ensure the good reputation of and act as a role model demonstrating a positive attitude towards patients, their families visitors and others. Well informed of the Mental Health Act 1983 & have an understanding of latest nursing practices Able to deputise in a clinical lead role Focused on patient recovery to monitor, manage & reduce risk Helping to empower & support all staff and promote service user independence. Why Cygnet? Well offer you Strong career progression opportunities within the region, including into management roles Monthly reflective practice, support with revalidation & CPD opportunities Expert clinical supervision & peer support Employee referral scheme Pension scheme Cycle to Work scheme & employee discount savings. Please note: successful candidates will be required to undergo an enhanced DBS check. Ready to make a positive change? Please click on the apply now link below Join us! Cygnet has been providing a national network of high quality specialist mental health services for more than 30 years.

To facilitate a means of the Trust being able to respond to queries, requests for information, concerns, complaints, comments and compliments raised by service users. To be responsible for negotiating immediate solutions to concerns and requests for information and respond promptly and effectively. Liaising with divisional heads of nursing, senior management teams and service managers to ensure they can review issues raised, meet required response deadlines, produce well formatted and clear responses and develop action plans as required To embed systems to support organisational learning from complaints to prevent recurrence and to support the PACT Manager in developing a system to review themes to provide Divisions with more understanding of areas of concerns to patients and relatives. The post holder is responsible for the co-ordination of responses in relation to concerns, complaints and comments raised by service users within the agreed timeframe. Liaising, as required, with external agencies such as the Independent Healthwatch Advocacy Services (ICAS), Members of Parliament (MPs) and the Parliamentary and Health Service Ombudsman (PHSO). Critically analyse complex and sensitive information in order to understand the nature and potential seriousness of complaints, identifying potential delays, which may hinder the process and work with clinical managers and reviewing officers to resolve issues. To independently prioritise and manage a caseload of complaints and informal concerns without direct supervision. To support the PACT Manager in production of data and reports using a wide range of IT applications, identifying analysis of key issues and trends to inform divisional agendas. To prepare, maintain and collate accurate and contemporaneous records of all concerns raised by individuals including outcomes and actions taken. To be responsible for inputting, and extracting accurate data relevant to the provision of the service.