Total 490 Junior Executive job vacancies in Singapore, South West

Position: Executive – Call Centre/Contact Centre

Location: Bangsar

Job Highlights

• • Close to LRT/MRT station
  • Specially looking for talented candidates
  • Start ASAP

Job Responsibilities:

• • To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time.
  • To provide first call resolution in an effective and timely manner.
  • To handle customer inquiries in an efficient, courteous and professional manner.
  • Able to work both independently in a team environment by supporting team members in the absence on customer follow up i.e. ownership.

Job Requirement:

• • Bachelor's Degree/Diploma in any related discipline.
  • Experience in Customer Service/Call Centre/Credit Card Sales/ Banking or financial industry background will be an added advantage. However, fresh graduates are also welcome to apply
  • Computer literate and proficient in Microsoft Office.
  • Fluent in conversing in both English and Bahasa Melayu.
  • Able to start immediately is an added advantage.
  • 5-day work week with the ability to work on shift rotations on weekends and public holidays. (Selected candidates will be entitled for rest day and off day on alternate basis)
  • A strong team player with good etiquette.
  • Successful candidate will be based at Bangsar Office.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Casual dress code
• Medical insurance

職位： 行政人員 - 呼叫中心/聯絡中心

地點：孟沙

工作亮點

• • 靠近輕軌/地鐵站
  • 特別尋找有才華的候選人
  • 盡快開始

工作職責：

• • 在周轉時間內處理客戶的請求、詢問和投訴時提供高水準的客戶服務體驗。
  • 有效、及時地提供首次呼叫解決方案。
  • 以有效率、有禮貌和專業的方式處理客戶的詢問。
  • 能夠在團隊環境中獨立工作，在沒有客戶跟進（即所有權）的情況下支援團隊成員。

職位要求：

• • 任何相關學科的學士學位/文憑。
  • 具有客戶服務/呼叫中心/信用卡銷售/銀行或金融業背景的經驗將是一個額外的優勢。不過，也歡迎應屆畢業生申請
  • 具備電腦知識並精通 Microsoft Office。
  • 能流利地用英語和馬來語交談。
  • 能夠立即開始是一個額外的優勢。
  • 每週工作 5 天，可以在週末和公共假期輪班。 （被選中的候選人將有權輪流享受休息日和休息日）
  • 具有良好的禮儀，具有強大的團隊合作精神。
  • 成功的候選人將駐紮在孟沙辦事處。

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 休閒著裝要求
• 醫療保險

Key Accountabilities

• Create designs for technical solutions to resolve business problems and try out components of new systems for efficiency
• Reach out to clients and project leaders in the course of work in order to identify and evaluate user and business requirements
• Ensure clean and accurate documentation that may include aspects such as business requirements, client requirements, and technical specifications, and write findings in form of reports
• Ensure that all documents are safely kept and accessible for future reference
• Assist with new releases, and approve all User Acceptance Testing
• Oversee implementation of a new system including data migration
• Facilitate professional and constant communication with overall users on the status of production problems that might arise and inform them about ways of resolving issues
• Carry out research on how IT systems are used and suggest ways for systems improvement and efficiency
• Collaborate with the development team to build the design and specification of the permanent fix
• Communicate the cost (if any) and timeline with the customer and follow through to ensure timely delivery
• Test the product to ensure that it meets user requirements, technically well built, and does not impact existing modules before roll-out,
• Upsell and build value for customers by proposing new features or services.

Requirements

• Bachelor's Degree, Post Graduate Diploma, Professional Degree
• Strong skills in working with relational databases
• Strong skills and ability to troubleshoot issues quickly, and find solutions to solving them independently in a timely manner
• Great knowledge of IT processes and willingness to constantly update knowledge
• Ability to multi task, working on more than one issue simultaneously
• Able to carry out tasks with little or no supervision

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance

Key Responsibilities:

• Accurately document meeting discussions, decisions, and action items, ensuring that all technical aspects and terminologies are well captured.
• Prepare and maintain comprehensive documentation for software functionalities, source code functions, and other technical processes, ensuring clarity and precision.
• Attending all team meetings to gain an in-depth understanding of the software and projects, and document any commitments or follow-up actions required.
• Assist in tracking and following up on tasks and deliverables promised during meetings, ensuring timely completion.
• Assist in filling out technical forms and other documentation as required by various stakeholders.
• Work closely with the team to understand and document technical requirements, ensuring all documentation is up-to-date and accurate.

Job Requirements:

• Bachelor’s degree in English Language Studies, Computer Science or a related field with a minimum CGPA of 3.0. Equivalent practical experience may be considered.
• Excellent command of both spoken and written English, with the ability to articulate complex technical concepts clearly and accurately.
• Understanding of technical terms related to servers, IP addresses, software, authentication, deployment, and other IT-related processes is a plus.
• Proficient in Microsoft Word and Excel.
• Ability to manage multiple tasks and adapt to changing priorities in a fast-paced environment.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities
• Remote work flexibility

Job Description

Daily Task

• Timely response to customers’ enquiries. Log cases, provide information and troubleshoot to solve customer problems
• Keep customer informed, set and follow through commitments
• Keep precise case documentation and case ownership
• Timely elevate and/or escalate to next level support when the case is too complex
• Testing & Deployment of new releases on the client side.
• Suggest product improvements that can minimize cost of support. 

SMS

• Monitor the SMS server and ensure the smooth running of the programme
• Troubleshoot and resolve SMS related issued when contacted by clients
• Maintaining software applications, operating systems and regular maintenance 

Team Work

• Attend and contribute to team meetings in a positive manner
• Share information with team members
• Be comfortable in working with all stakeholders
• Collaborate with other team members to apply new ideas, practices and tools to improve the team’s effectiveness
• Perform other duties as required, including covering absences/leave where required

Job Requirements

• College or University degree in Computer Science or a related discipline
• Strong desire to learn
• Exposure to Microsoft.NET development using C#
• Knowledge of client/server application development, DB, MS Office products etc
• A technical, logical thought process
• Attention to detail is essential
• Problem-solving skills
• An ability to stick to strict deadlines
• An ability to prioritise and delegate 

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities

Title of Position: Billing Executive

Company Industry: Information Technology

Salary Range: Rm4000++

Working Location: Bangsar South

Working Mode: On Site/Office

Working Hour: 10am - 7pm

Working Day: Monday - Friday

Job Description:

- Billing Management: Generate and issue invoices for both internal and external accounts within the group.

- Data Verification: Review and reconcile backend data to ensure billing accuracy.

- Payment Processing: Handle payments and maintain accurate accounts receivable records.

- Inquiry Resolution: Address and resolve billing inquiries and discrepancies promptly.

- Account Maintenance: Update and maintain customer account information as necessary.

- Reporting: Prepare and submit financial reports related to billing and accounts receivable.

- Collaboration: Work with other departments to ensure accurate billing and financial reporting.

- Audit Assistance: Support audits and reconciliations as required.

- Additional Duties: Perform other related tasks as assigned.

Skills Requirement:

- High school diploma or equivalent; an associate degree in accounting or a related field is preferred.

- Experience: Proven experience as a billing clerk or in a similar financial role is advantageous.

- Technical Skills: Proficiency in accounting software and Microsoft Office Suite (especially Excel) is required.

- Language Skills: Proficiency in Chinese, including listening, speaking, reading, and typing. Relevant experience is a plus.

- Numerical Aptitude: Strong sensitivity to numbers and familiarity with Excel pivot tables.

Soft Skills:

- Discreet and self-disciplined.

- Collaborative team player.

- Detail-oriented, patient, and responsible.

Company Benefits:

- Parking Allowance

- Medical Claim

- Annual Leave 12 days

- Medical Leave 14 days

- Medical Claim RM1000 per year

職位名稱：計費主管

公司業：資訊技術

薪資範圍： Rm4000++

工作地點：孟沙南

工作方式：現場/辦公室

工作時間：上午 10 點至晚上 7 點

工作時間：週一至週五

職位描述：

- 計費管理：為集團內部和外部帳戶產生和開立發票。

- 數據驗證：審核並核對後端數據，確保計費準確性。

- 付款處理：處理付款並維護準確的應收帳款記錄。

- 查詢解決：及時處理並解決帳單查詢和差異。

- 帳戶維護：根據需要更新和維護客戶帳戶資訊。

- 報告：準備並提交與計費和應收帳款相關的財務報告。

- 協作：與其他部門合作，確保準確的計費和財務報告。

- 審計協助：根據需要支援審計和對帳。

- 附加職責：執行指派的其他相關任務。

技能要求：

- 高中文憑或同等學歷；擁有會計或相關領域副學士學位者優先。

- 經驗：具備擔任記帳員或類似財務職位的豐富經驗者優先。

- 技術技能：需熟練會計軟體和Microsoft Office套件（尤其是Excel）。

- 語言技能：中文熟練度，包括聽、說、讀、寫。有相關經驗者優先。

- 數字能力：對數字有很強的敏感性，熟悉 Excel 資料透視表。

軟技能：

- 謹慎、自律。

- 具備團隊合作精神。

- 注重細節，有耐心，有責任心。

公司福利：

- 停車津貼

- 醫療索賠

- 年假12天

- 病假 14 天

- 醫療索賠每年 RM1000

• Develop recommendations, charts, statistical tables, special reports, staff papers, and other critical General Fund Enterprise Business System (GFEBS) related correspondence.
• Monitor program work and funding status through the use of readily available data.
• Contact division personnel to discuss problems, gather data, and to secure GFEBS support for the organization.
• Recommend adjustments in support of changes in program operations and/or funding based upon factual considerations.
• Identify data required for use in the management and direction of programs.
• Compile summary reports outlining the impact of GFEBS in terms of quality, quantity, rate of progress, and balance between programs.

• Develop recommendations, charts, statistical tables, special reports, staff papers, and other critical General Fund Enterprise Business System (GFEBS) related correspondence.
• Monitor program work and funding status through the use of readily available data.
• Contact division personnel to discuss problems, gather data, and to secure GFEBS support for the organization.
• Recommend adjustments in support of changes in program operations and/or funding based upon factual considerations.
• Identify data required for use in the management and direction of programs.
• Compile summary reports outlining the impact of GFEBS in terms of quality, quantity, rate of progress, and balance between programs.

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.


Duties Include but are not limited to the following:

• Chairside Assisting:
  • Sets up operatory for planned dental procedure and cleans dental unit for timely turnover
  • Passes instruments safely, accurately and efficiently
  • Keeps operative field clear of debris and retracts oral tissues effectively and comfortably
  • Prepares dental medicaments and impressions within standard infection control protocols
  • Assists in routine general dental procedures
  • Assists in specialized dental procedures, such as oral maxillofacial surgery, endodontics, and surgical periodontics
• Dental Imaging
  • Images are characterized by diagnostic quality, accurately oriented and exposed
  • Dental imaging safety techniques are utilized and retakes are minimized
  • Imaging requests are accomplished within the desired timeframe
• Infection Control and Equipment Sterilization
  • Demonstrates proper infection control procedures in setting up and cleaning up operatories
  • Instruments are properly prepared for sterilization by SPD standards
  • Instruments are prepared in a manner that does not delay clinical care
  • Demonstrates proper infection control procedures in exposing images
  • Demonstrates skill/knowledge/ability to perform treatments, procedures and the use and reprocessing of reusable medical equipment appropriate to their assigned duties
• Clerical Functions:
  • Assists in patients in scheduling appointments
  • Assists in filling gaps in the doctor's schedule due to late cancellations and failed appointments
  • Assists dentist in charting findings and treatment plans in patient records
  • Uses word processing software to execute several office automations functions such as storing and retrieving electronic documents and files
  • Locates appointments and properly completes all dental laboratory cards/tracks all pending patient lab cases for use during patient
• Patient Safety
  • Modifies care as necessitated by patient's age and abilities
  • Provides accurate and understandable instructions to patients
• Employee Education
  • Complies with Employee Education requirements
  • Completes mandatory annual safety training sessions
• Dental Laboratory Functions
  • Pours impressions and prepares study models
  • Makes final denture impression trays and prepares bite rims
• Direct Patient Care
  • Remove sutures
  • Impressions for diagnostic casts
  • Coronal polishing of teeth
  • Applies topical fluoride
• Care Coordination and Patient Management
  • Actively involved in the case planning process
  • Reviews scheduled patient's medical records and initiates necessary precautions

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Duties Include but are not limited to the following:

• Chairside Assisting:
  • Sets up operatory for planned dental procedure and cleans dental unit for timely turnover
  • Passes instruments safely, accurately and efficiently
  • Keeps operative field clear of debris and retracts oral tissues effectively and comfortably
  • Prepares dental medicaments and impressions within standard infection control protocols
  • Assists in routine general dental procedures
  • Assists in specialized dental procedures, such as oral maxillofacial surgery, endodontics, and surgical periodontics
• Dental Imaging
  • Images are characterized by diagnostic quality, accurately oriented and exposed
  • Dental imaging safety techniques are utilized and retakes are minimized
  • Imaging requests are accomplished within the desired timeframe
• Infection Control and Equipment Sterilization
  • Demonstrates proper infection control procedures in setting up and cleaning up operatories
  • Instruments are properly prepared for sterilization by SPD standards
  • Instruments are prepared in a manner that does not delay clinical care
  • Demonstrates proper infection control procedures in exposing images
  • Demonstrates skill/knowledge/ability to perform treatments, procedures and the use and reprocessing of reusable medical equipment appropriate to their assigned duties
• Clerical Functions:
  • Assists in patients in scheduling appointments
  • Assists in filling gaps in the doctor's schedule due to late cancellations and failed appointments
  • Assists dentist in charting findings and treatment plans in patient records
  • Uses word processing software to execute several office automations functions such as storing and retrieving electronic documents and files
  • Locates appointments and properly completes all dental laboratory cards/tracks all pending patient lab cases for use during patient
• Patient Safety
  • Modifies care as necessitated by patient's age and abilities
  • Provides accurate and understandable instructions to patients
• Employee Education
  • Complies with Employee Education requirements
  • Completes mandatory annual safety training sessions
• Dental Laboratory Functions
  • Pours impressions and prepares study models
  • Makes final denture impression trays and prepares bite rims
• Direct Patient Care
  • Remove sutures
  • Impressions for diagnostic casts
  • Coronal polishing of teeth
  • Applies topical fluoride
• Care Coordination and Patient Management
  • Actively involved in the case planning process
  • Reviews scheduled patient's medical records and initiates necessary precautions

The purpose of this position is to serve as an Medical Support Assistant (Advanced) at a VA Connecticut Healthcare System. The incumbent is responsible for a wide range of assignments and provides administrative support to the assigned section. Work is performed collaboratively in a Interdisciplinary Coordinate Care delivery model (Patient Aligned Care Team or Specialty Care Setting). Duties may include, but are not limited to:

• Supports clinics regarding clinic profile management.
• Collects and updates insurance information from Veterans, family members and other eligible patients.
• Prepares correspondence and memos as needed.
• Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes.
• Ensures data is entered into VISTA accurately and scans documents into VISTA Imaging within 24 hours of entering the data into VISTA if applicable.
• Promotes Veterans registration for and utilization of MyHealthyVet (MHV) and kiosks usage.
• Follows procedures regarding Community Care referrals.
• Serves as the initial point of contact for units, clinics, patients, call centers, Care in the Community regarding various aspects of patient appointments and referrals.
• Stocks basic office supplies for the clinic.
• Enters Veterans seeking emergent/urgent care, scheduling appointments accurately.
• Pre-Registers Veterans during check-in and utilizing call lists and telephones Veterans before their scheduled visits. Incumbent updates all patient demographics.
• Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient.
• Assures that all appropriate VA forms are used correctly and regulations followed.
• Additional duties or tasks may be assigned by the supervisor to ensure efficient daily operations.

• Due to a critical staffing shortage, 38 U.S.C. § 7412 waives the requirement to apply Veterans' preference for this job announcement
• These are AFGE and NAGE Bargaining Unit positions.
• Positions are covered by locality-based comparability pay.
• The incumbent may be required to travel to other VA campuses and CBOCs as needed for coverage.
• Current or former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• Applicants may be referred over for consideration prior to the close date of this announcement.
• There may not be a vacancy at a listed location. Applicants for those locations will be added to our applicant pool if one should occur.

The purpose of this position is to serve as an Medical Support Assistant (Advanced) at a VA Connecticut Healthcare System. The incumbent is responsible for a wide range of assignments and provides administrative support to the assigned section. Work is performed collaboratively in a Interdisciplinary Coordinate Care delivery model (Patient Aligned Care Team or Specialty Care Setting). Duties may include, but are not limited to:

• Supports clinics regarding clinic profile management.
• Collects and updates insurance information from Veterans, family members and other eligible patients.
• Prepares correspondence and memos as needed.
• Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes.
• Ensures data is entered into VISTA accurately and scans documents into VISTA Imaging within 24 hours of entering the data into VISTA if applicable.
• Promotes Veterans registration for and utilization of MyHealthyVet (MHV) and kiosks usage.
• Follows procedures regarding Community Care referrals.
• Serves as the initial point of contact for units, clinics, patients, call centers, Care in the Community regarding various aspects of patient appointments and referrals.
• Stocks basic office supplies for the clinic.
• Enters Veterans seeking emergent/urgent care, scheduling appointments accurately.
• Pre-Registers Veterans during check-in and utilizing call lists and telephones Veterans before their scheduled visits. Incumbent updates all patient demographics.
• Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient.
• Assures that all appropriate VA forms are used correctly and regulations followed.
• Additional duties or tasks may be assigned by the supervisor to ensure efficient daily operations.

• Due to a critical staffing shortage, 38 U.S.C. § 7412 waives the requirement to apply Veterans' preference for this job announcement
• These are AFGE and NAGE Bargaining Unit positions.
• Positions are covered by locality-based comparability pay.
• The incumbent may be required to travel to other VA campuses and CBOCs as needed for coverage.
• Current or former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• Applicants may be referred over for consideration prior to the close date of this announcement.
• There may not be a vacancy at a listed location. Applicants for those locations will be added to our applicant pool if one should occur.