Total 147 Junior Executive job vacancies in Remote, Minnesota

Specific duties include (but are not limited to):

- Provides guidance and technical direction for accomplishing the work of the unit or team.
- Ensures the work assignments of employees in the unit or team are carried out.
- Works with the supervisor in the assignment of functions to team members to meet routine and unusual deadlines and priorities.
- Serves as work leader, ensuring the work assignments of employees in the unit are carried out.
- Distributes and balances workload and tasks among employees in accordance with established workflow and/or job specialization. In case of a shortage of personnel due to scheduled or unscheduled leave, responsible for filing in and for distributing the workload to other team members to ensure smooth workflow.
- Ensures the timely accomplishment of assigned tasks and ensures that each employee has enough work to keep busy. Monitors the status and progress of work and makes day-to-day adjustments in accordance with established priorities.
- Maintains current knowledge and answers questions about other employee's procedures, policies, and directives.
- Monitors and reports on the status and progress of work, checks on work in progress, and reviews completed work to see that the supervisor's instructions on work priorities, methods, deadlines, and quality have been met.
- Obtains assistance and/or need information from the supervisor on problems that may arise or backlogs that cannot be disposed of promptly.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-08.

Work Schedule: Full time, Monday through Friday, 8 am - 4 pm
Compressed/Flexible: Available
Telework: Available
Virtual: Yes this is a Virtual position
Position Description/PD#: Human Resources Assistant (Recruitment and Placement); GS-07, 42030-A/GS-08, 41137-A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required

Major duties include, but are not limited to:

• The Supervisory Medical Support Assistant (MSA) position serves as the direct line supervisor for all administrative care coordination assigned PSA and MSA staff which includes at least one Lead MSA and is responsible for the daily oversight of the area in which they are assigned, providing direct supervision, guidance, and leadership. This team may include various MSA or PSA levels ranging from GS-3 through GS-7 levels. The Supervisory Medical Support Assistant is a foundational resource in providing technical counsel to meet procedural, legal, and administrative requirements relating to the care and treatment of patients, thus achieving maximum utilization of this medical center's resources and within the Community Care Transformation Model. Care is delivered in a team-based model which includes Registered Nurses, and MSA's. Community Care arranges all care outside the St. Cloud VA Medical Center for Veterans. Community Care works collaboratively with other members of an expanded healthcare team including pharmacists, social workers, dietitians, and all Clinical Service Lines to provide a robust interdisciplinary approach to care. Important interfaces and collaborations also occur with larger health care system providers including VA and Non-VA specialists, hospitals, diagnostic and treating facilities, and community bases programs.
• The Supervisory MSA plans and completes advance level tasks based on observance of protocols and accepted clinical practices while exercising full supervisory responsibility over subordinate staff that includes at least one subordinate team leader or subordinate supervisor. The Supervisory MSA handles directly or delegates responsibilities for resolutions of problems or unusual situations and makes decisions on appropriate action to be taken. The Supervisory MSA's work is reviewed on an overall basis by the Service Chief for conformity with VHA Directive and Medical Center policies and procedures. The Supervisory (Medical Support Assistant) MSA has thorough knowledge of VHA Directives for: VHA Outpatient Scheduling Processes and Procedures, Knowledge of VA regulations, Systems Redesign Principles, local Medical Center Memorandum/policies, and standard operating procedures. This position provides supervisory medical administrative support and, is an integral member of Community Care leadership to effectively carry out day to day administrative operations of Community Care. The Supervisory MSA has knowledge of eligibility for VA medical care, priorities for care, release of information, health Information Portability and Accountability Act (HIPAA) Law. The Supervisory MSA must be conscientious regarding the confidentiality of the variety of material that will be handled. The position requires a practical knowledge of an extensive body of the organization's rules and regulations governing confidentiality, including but not limited to the Privacy Act, HIPAA, the Freedom of Information Act (FOIA).

• The Supervisory MSA is responsible for preparation of community care official authorizations and correspondence with vendor and patient associated with pre-authorized care for both inpatient and outpatient episodes of community care. Assignments includes but not limited to call center metrics, appointment scheduling management for all community care appointments in collaboration with Veteran and community care vendor (scheduling/checking in/checking out); utilizes secure messaging, telehealth/connected care modalities, scheduling challenges; consult toolbox, and applicable reports/metric timeliness. Incumbent is responsible to manage the administrative aspects of the episode of community care. The incumbent must ensure that work units/teams under his/her immediate supervision are effectively working in close collaboration with the Case Management unit to accomplish a positive Veteran experience.

Duties may include, but are not limited to:

• Responsible for answering telephones, secure messages and chat messages, greeting patients relaying messages to appropriate staff inside or outside of the VISN CCC.
• Utilizes numerous advanced patient systems in support of multiple clinics involved in an interprofessional coordinated care delivery model.
• Communicates with the patient, interprofessional care delivery teams, VA medical centers,
  and other agencies; communicate with non-VA medical facilities.
• Manages patient systems to verify and validate accuracy and resolve issues.
• Evaluates patient information and clinic schedule lists to determine whether the patient requires an immediate appointment.
• Provides information and resolution to Veterans' requests within scope, uses administrative judgement to escalate symptomatic concerns to clinicians within the VISN CCC or directs the contact to the appropriate discipline within the CCC or department for resolution.
• Provides high-quality customer service to Veterans and their families/caregivers.

Assists Registered Nurses (RN) and Licensed Practical Nurses (LPN) in performing patient care activities for psychiatric and long-term medical/surgical patients.

Rotates with other nursing assistants in assignments, working variable hours.

Assists with admissions and dismissals, including delivery of medical records as necessary.

Reports pertinent data in a timely manner to the medical staff including changes in patient’s condition requiring assessment and/or further intervention.

Prepares patient care area by restocking equipment and supplies needed by physicians or nurses performing treatments or exams.

Assists physicians and nurses with exams or treatments, including turning and positioning of patients, draping and use of safety restraints (e.g., safety straps, side rails) as necessary.

Procures proper equipment needed, maintains clean and sterile fields, secures specimens for laboratory analysis, labels specimens and transports them to the laboratory.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff’s correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf


Duties:

• Supervise and evaluate a team of patient support staff.
• Resolve complex issues to ensure patient needs are met.
• Recommend improvements by evaluating new products, systems, and equipment.
• Identify training needs and provide staff development.
• Make final hiring and performance-related decisions, including disciplinary actions.
• Collaborate with various departments to meet Veterans' care needs.
• Manage data tracking and reporting for senior management.
• Route clinical questions and escalate cases as necessary.
• Schedule appointments efficiently using multiple systems.
• Provide information on VA programs and services.
• Deliver high-quality customer service, resolving complaints effectively.
• Maintain confidentiality and ensure secure handling of sensitive information.
• Adapt communication to meet the needs of diverse Veteran populations.
• Follow environmental policies and ensure compliance with applicable regulations.

Major duties include but are not limited to:

• Working with Veterans and clinical staff to promote and expand mobile and web-based Connected Health care modalities
• Developing and implementing an ongoing educational program for Connected Health care modalities
• Tracking and analyzing utilization of these modalities;
• Supporting effective use by veterans
• Providing feedback and advice to the Connected Health Coordinator
  • Connected Health Modalities may include:
    • Secure Messaging
    • Veteran care portal (My HealtheVet)
    • VA Anywhere to Anywhere real-time video communication
    • Broadcast Communication (Text Messaging)
    • Integrated Automated Clinical Support (Annie)
    • Virtual Medical Center
    • New patient health monitoring technologies
    • Other tools and technologies yet to be deployed

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Nursing Assistant - vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Nursing-Assistant-Career-Flyer.pdf

St Cloud VA Healthcare System is part of the VA Midwest Health Care Network (VISN 23). The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

This Nursing Assistant position is located within the VA Community Living Center at the St Cloud VA Medical Center in St Cloud, MN, where Veterans receive nursing home level care including help with activities of daily living as well as skilled nursing and medical care. The Nursing Assistant delivers safe, basic physical and emotional care to residents with simple to complex needs while developing technical skills under the supervision of a Registered Nurse or Licensed Practical Nurse.

Duties include but are not limited to:

• Provides nursing care to residents according to established facility procedures adhering to all VA and nursing policies, procedures, standards, and protocol.
• Elimination - assist residents with bowel and bladder elimination as indicated, collects specimens as ordered, measures and records output as indicated, manages urinary drainage devices as directed per facility policy, performs bladder scans per facility policy.
• Wound Care - observe, maintain, and promote skin integrity by following evidence-based practice guidelines, facility policies, procedures, and protocols. Completes skin inspections and reports findings.
• Data Collection - obtains, records, and reports vital signs and measurements which include temperature, pulse, respirations, blood pressure, height, weight, pulse oximetry and pain.
• Respiratory Care- positions residents to promote breathing and maintain open airway, assists with set up and administration of oxygen therapy as ordered.
• Provides direct customer service that is prompt, friendly, and cooperative.
• Uses safe and proper techniques when providing resident care and handling equipment, using Standard Precautions and personal protective equipment.
• Maintains a safe/clean work environment, ensuring resident privacy
• This position potentially requires flexibility in schedule and assignments.

• Shift Differential - 10% of basic pay for work performed during regularly scheduled hours between 6pm and 6am.
• Weekend Premium - 25% of basic pay for work performed between the hours of midnight Friday and midnight Sunday. This includes continuous service connected to work performed during these hours.
• Holiday Pay - 2 times basic hourly rate for regularly scheduled, non-overtime work on a designated holiday.

Duties include, but are not limited to:

• Provide specialized and expert administrative patient support while working collaboratively in an inter-professional coordinated care delivery model.
• Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources.
• Work collaboratively with VISN programs, services, and inter-professional coordinated care team members to provide access to care and meet the need of Veterans via various available contact modalities to include but not limited to telephone calls, secure messaging, chat, text messaging and video.
• The AMSA is responsible for answering telephones, secure messaging and chat messages, relaying messages to appropriate staff inside or outside of the VISN CCC, scheduling appointments, interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
• Maintain effective and efficient communication with the patient, inter-professional care delivery teams and VA medical centers.
• Scheduling, canceling, re-scheduling patient appointments; entering no-show information; monitoring appointment requests for multiple electronic sources; monitoring outpatient appointments in areas of responsibility.
• Gathering and obtaining medical information from patients; processing medication refill request.
• Reviewing electronic health record, obtaining medical records, participating in huddles with other MSAs and/or VISN CCC staff to determine the daily needs of the VISN CCC.
• Verifying and updating demographics when contacted by patients.
• Manage patient systems to verify and validate accuracy and resolve issues; evaluates patient information and clinic schedule lists; informs inter-professional team members about shared patients.
• Provide information and resolution to Veterans' requests within scope, uses administrative judgement to escalate symptomatic concerns to clinicians with the VISN CCC or directs the contact to the appropriate discipline within the CCC or department for resolution.
• Provide accurate detail of organizational information to Veterans regarding the different services the VA offers.
• Provide high-quality customer service to Veterans and their families/caregivers.
• Communicate tactfully and effectively to challenging customers who may be threatening, abusive, or distraught.

The Assistant Coach is responsible for planning, programming, coordinating, supervising, managing, directing and/or reviewing all activities for their assigned area of responsibility. Responsible for advising the Coach on the daily operation of their team to include reporting daily operational problems and needs to achieve goals and objectives of the Veterans Contact Center (VCC) VBA benefits programs as they relate to the VCC.

Under the supervision of the Coach, the incumbent leads individuals in performing the work of the Legal Administrative Specialist/Public Contact Representation (LAS/PCR) position. Exercises supervisory authorities and responsibilities, as delegated, involving work assignment and review, as well as the administrative and personnel management functions relative to the staff supervised. Duties include but are not limited to:

• Performs the administrative and personnel management functions relative to staff supervised.
• Observes workers' performance; demonstrates and conducts work performance critiques.
• Develops work improvement plans for the team, recommending personnel actions as necessary.
• Provides advice and counsel to employees related to work and administrative matters.
• Reviews and approves or disapproves leave requests to maintain appropriate staffing levels for the division.
• The incumbent ensures performance plans for all assigned employees are properly created and utilized.
• Utilizes the division's employee recognition and award program.
• Mentors team employees, addresses individual learning needs and effectively offers feedback to identify and correct deficient areas. Provides or arranges technical training necessary for the accomplishment of individual and team tasks.
• Resolves personnel complaints or disciplinary problems with assistance from the Coach and/or call center manager.
• Responds to calls transferred to the supervisory escalation queue or the Legal Administrative Specialist (Contact Representative) needs assistance in providing a response.
• Resolves calls received at this level by either answering the call immediately or by taking responsibility for "call back." But referring calls of greater difficulty/not easily resolved to the Coach.
• Inspires, motivates, and guides others toward goal accomplishment, coaches, mentors, and challenges subordinates.

Major Duties include, but are not limited to:

• Performs activities that support computerized scheduling and staffing procedures, including
  • Activates, moves and deactivates staff within computerized scheduling/staffing application
  • Maintains computerized scheduling program databases for inpatient services as current
• Acts as knowledge resource for VISTA, Microsoft Office Automation, Outlook, TMS, and Sharepoint management.
• As ADPAC, responsible for IT security and confidentiality for data, network and system access, and accessibility codes
• Collects, organizes, and submits forms, documents, and certificates of training
• As Timekeeper, oversees the timekeeping function within the office, such as:
  • Manages timekeeping process and ensures that employee timecards are posted correctly. Ensures that employees are correctly assigned and takes initiative to collaborate with Human Resources and Payroll to ensure all statutory requirements are met
  • Trains other staff as timekeepers as needed
• Responsible for nursing practice standard board database management
• Develops and maintains Standard Operating Procedures for nurse boards
• Arranges records and minutes for storage, reference, and retrieval
• Prepares monthly analysis on compliance for meeting timeliness of nurse proficiencies for executive nursing leadership and uses this data to suggest actions for increased compliance
• Performs other duties as assigned