Total 170 Junior Executive job vacancies in Point Loma Complex, San Diego, California

WHAT IS THE HUMAN CAPITAL OFFICE (HCO) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Human Capital Office of Human Resource Operations, Human Resource Shared Services

The following are the duties of this position at the full working level.

• Conducts telephone and chatbot interviews or similar virtual technology to collect, interpret, and analyze information specific to customer's individual issues and requests for information. Services provided by the incumbent cover a wide range of issues, including but are not limited to: Personnel/Payroll/Employment, Facilities Management, Financial Services, Procurement, EEO, and Labor Relations contacts.
• Prepares written replies and explanations to customers' requests for service or information and conducts necessary follow-ups to ensure that customer receives timely and satisfactory responses to their requests. Provides guidance to customers on how to navigate and utilize new or unfamiliar software or tools (e.g., chatbot and/or similar virtual technology).
• Resolves questions involving complex employee account issues/problems initiated by the individual,
  management or discovered by the HRA by conducting research, diagnosing the issue, and providing technical information to employees and managers on a wide range of issues.
• Reviews customer requests to identify potential and existing problems. Researches specific issues, defines probable causes, and suggests chatbot and/or similar virtual technology. Gathers pertinent statistics or information, reports findings, and recommends solutions to problems or corrective actions.
• Revises procedures, controls etc., as indicated by studies or assigned by analyst. Prepares memoranda, reports, and charts showing findings or recommendations.

Work Schedule: Monday to Friday, 8:00 am - 4:30 pm.
Compressed/Flexible:Not available
Telework: Not available
Virtual: This is not a virtual position.
Functional Statement #: 64-01322F
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
PCS Appraised Value Offer (AVO): Not Authorized

The primary purpose of the position is to provide administrative and team support in a wide variety of basic administrative functions within Patient Aligned Care Team, Specialty Clinic, or Call Center. The incumbent is considered the team's authority on a variety of clinic process, regulations, policies, and procedures regarding eligibility and benefits, clinic support, statistical and data collection, medical record management and customer service. The incumbent must interpret and implement regulations accurately to reflect current operating procedures. The role is complex and requires flexibility and independent decision-making.

The Spinal Cord Injury Physical Therapy Assistant is responsible for the following: Patient Evaluation, Treatment, and Development

• Under the clinical supervision of a PT; plans, integrates, and communicates comprehensive physical therapy treatments for patients with SCI/D who have a variety of deficits including complete or incomplete paralysis of upper lower extremities with the associated medical and functional problems. Therapeutic objectives are complex, and the treatment procedures involved require the application of highly specialized skills and knowledge.
• Develops and implements individualized physical therapy treatments including resistive exercises, passive and active range of motion, functional mobility training, postural training, transfer training, etc., for acute and chronic, inpatient and outpatient spinal cord injured patients.
• Recognizes and considers the various interacting medical and psychosocial variables, which affect the individual with SCI/D when preparing a treatment plan and motivate the patient to become an active participant in their rehabilitation process.
• Monitors patient progress and modifies treatments as necessary according to an ongoing evaluation .. process, in order to optimize patient condition and allow patient to reach the goals established in conjunction with team. Factors include medical and functional status, psychosocial variables, patient needs and goals, and available treatment modalities.
• Participates on ward rounds, patient planning meetings, and discharge conferences and informs team of patient status and expectations.
• Assists PT's in home evaluations, mobility evaluations, gait and transfer evaluations, activities of daily living evaluations and equipment evaluations.
• Demonstrates knowledge, skills and abilities that are required for a Lead PTA. Advanced knowledge of treatment techniques in order to assess changes in physical, mental, and /or medical status. Determines if a patient is oriented x 4 (name, place, date and their situation) checking patient·· blood pressure, loss of normal strength, sign of early fatigue secondary to under or over medication or deconditioning. Able to work with PT's to progress patient within PT treatment plan.
• Advanced knowledge of physical therapy data collection and assessment techniques in order to perform specified aspects of patient evaluations and interventions. Evaluates patient position and technique when performing therapy exercises. Instructs patient in the correct and proper way of performing transfers, wheelchair management and using gym equipment.
• Skills to manage and/or maintain responsibility for a specialty program. Trains patients on highly specialized therapy equipment at the SCI Center, including the Lokomat, Alter G treadmill, Bioness, and Functional Electrical Stimulation bike. Conduct research on the specialized equipment and communicate closely with vendors to ensure receipt of updates to the equipment. Provides staff with periodic training on the specialized equipment to ensure they remain familiar with the complex equipment.
• Receives requests or instructions for procedures. Interprets requests or instructions from the therapist or physician. Plans and implements specialized treatment programs and applies physical therapy procedures to patients under the general supervision of a physical therapist. Completes a preliminary review/examination of patient data (including medical history), compiles and organizes pertinent information, and develops/presents a patient profile to be used in assessing patient's status and ascertaining patient's need for therapy services. Procedures require close consultation with a therapist or physician.
• Secures the confidence and cooperation of Veterans during procedures. Explains procedures, positions patients for desired results, and cushions and shields Veterans as appropriate. Varies procedures or positions to adjust for Veterans' medical conditions. Instructs, motivates, and assists patients to use and care for orthoses, prostheses, or other supportive devices. Persuades and motivates Veterans and family members to participate in treatment plans and comply with indicated regimens and post-discharge activities. Interacts with the patient and family about the goals for treatment. Instructs, motivates, and assists patients to learn and improve functional activities. Supports therapists or other staff in treating patients with physical disabilities, injuries, or disease by use of a wide range of physical therapy techniques and procedures.

Duties include but are not limited to: The Spinal Cord Injury Physical Therapy Assistant is responsible for the following: Patient Evaluation, Treatment, and Development

• Under the clinical supervision of a Physical Therapist (PT); plans, integrates, and communicates comprehensive physical therapy treatments for patients with SCI/D who have a variety of deficits including complete or incomplete paralysis of upper lower extremities with the associated medical and functional problems. Therapeutic objectives are complex, and the treatment procedures involved require the application of highly specialized skills and knowledge.
• Develops and implements individualized physical therapy treatments including resistive exercises, passive and active range of motion, functional mobility training, postural training, transfer training, etc., for acute and chronic, inpatient and outpatient spinal cord injured patients.
• Recognizes and considers the various interacting medical and psychosocial variables, which affect the individual with SCI/D when preparing a treatment plan and motivate the patient to become an active participant in their rehabilitation process.
• Monitors patient progress and modifies treatments as necessary according to an ongoing evaluation process, in order to optimize patient condition and allow patient to reach the goals established in conjunction with team. Factors include medical and functional status, psychosocial variables, patient needs and goals, and available treatment modalities.
• Participates on ward rounds, patient planning meetings, and discharge conferences and informs team of patient status and expectations.
• Assists PT's in home evaluations, mobility evaluations, gait and transfer evaluations, activities of daily living evaluations and equipment evaluations.
• Demonstrates knowledge, skills and abilities that are required for a Lead PTA. Advanced knowledge of treatment techniques in order to assess changes in physical, mental, and /or medical status. Determines if a patient is oriented x 4 (name, place, date and their situation) checking patient·· blood pressure, loss of normal strength, sign of early fatigue secondary to under or over medication or deconditioning. Able to work with PT's to progress patient within PT treatment plan.
• Advanced knowledge of physical therapy data collection and assessment techniques in order to perform specified aspects of patient evaluations and interventions. Evaluates patient position and technique when performing therapy exercises. Instructs patient in the correct and proper way of performing transfers, wheelchair management and using gym equipment.
• Skills to manage and/or maintain responsibility for a specialty program. Trains patients on highly specialized therapy equipment at the SCI Center, including the Lokomat, Alter G treadmill, Bioness, and Functional Electrical Stimulation bike. Communicate with vendors to ensure receipt of updates to the equipment. Provides staff with periodic training on the specialized equipment to ensure they remain familiar with the complex equipment.
• Receives requests or instructions for procedures. Interprets requests or instructions from the therapist or physician. Plans and implements specialized treatment programs and applies physical therapy procedures to patients under the general supervision of a Physical Therapist (PT). Completes a preliminary review/examination of patient data (including medical history), compiles and organizes pertinent information, and develops/presents a patient profile to be used in assessing patient's status and ascertaining patient's need for therapy services. Procedures require close consultation with a therapist or physician.
• Secures the confidence and cooperation of Veterans during procedures. Explains procedures, positions patients for desired results, and cushions and shields Veterans as appropriate. Varies procedures or positions to adjust for Veterans' medical conditions. Instructs, motivates, and assists patients to use and care for orthoses, prostheses, or other supportive devices. Persuades and motivates Veterans and family members to participate in treatment plans and comply with indicated regimens and post-discharge activities. Interacts with the patient and family about the goals for treatment. Instructs, motivates, and assists patients to learn and improve functional activities. Supports therapists or other staff in treating patients with physical disabilities, injuries, or disease by use of a wide range of physical therapy techniques and procedures.

The duties and responsibilities of the CY Program Assistant have been grouped into categories, including curriculum, indoor and outdoor environment, interactions and relationships, supervision of children and youth, parent and employee communication, assessment, compliance, and additional responsibilities. Each is described below.

Curriculum

Develops schedules and activity plans. This may include reviewing and providing input into schedules and activity plans developed by the entry level and intermediate level Educational Aids (CY Program Assistants), CY-1702-I. Ensures that program plans and activities incorporate the observed needs of individual children and youth.

Implements activities and special events that meet the physical, social, emotional, and cognitive needs of children and youth. Incorporates special instructions provided by parents such as special dietary needs, physical needs, or other information that may affect the child or youth's experience in the program.

Prepares and implements program options for children and youth with special requirements. Cares for children and youth with special needs as directed by the supervisor.

Demonstrates, instructs, leads, and facilitates planned and spontaneous program activities.

Role models developmentally appropriate practice and classroom or activity area management techniques.

Promotes and models safety, fitness, health, and nutrition practices.

Helps arrange for and/or serve appropriate snacks or meals where applicable.

Indoor and Outdoor Environment

Helps prepare, arrange and maintain indoor and outdoor activity areas and materials to accommodate daily schedules.

Sets up displays and bulletin boards.

Inventories equipment on a recurring basis and recommends replenishing damaged, missing, and depleted supplies.

Secures supplies, equipment, and facilities.

Interactions and Relationships

Establishes a program environment that sustains participant interest and promotes positive interactions with other children, youth and adults.

Interacts with children and youth using approved child guidance and youth development techniques.

Supervision of Children and Youth

Provides care and supervision, oversight, and accountability for program participants in compliance with the Department of Defense (DoD), NAF Component, and local installation policies, guidance, and standards.

Maintains control of and accounts for whereabouts and safety of children and youth.

Supervises children and youth during daily schedule of indoor and outdoor activities and on field trips, outings, and special events.

Ensures children and youth (as applicable) depart with authorized person according to written parental instructions.

Observes program participants for signs that may indicate illness, abuse, or neglect and reports as directed. Incumbent is a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect.

Parent and Employee Communication

Interacts professionally with employees, parents, and local installation command personnel.

Provides parents with daily verbal or written feedback about their child/youth or program activities.

Participates in conferences with parents and employees.

Assessment

Observes children and youth and documents developmental progression and/or concerns. Uses the information in planning.

Participates in program evaluation using designated instruments such as programmatic rating scales, risk assessment tools (as required), self-inspection materials, and national accreditation tools.

Compliance

Assists in achieving and maintaining DoD certification and national accreditation or equivalent.

Ensures compliance with law, policies, and regulations applicable to DoD CY programs Notifies supervisor of health, fire, and safety compliance concerns.

Additional Responsibilities

Collects, maintains, and reports program participation data.

Performs other related duties as assigned.

• As an Instructor or Assistant Professor in the Department of Physical Education (DPE), primarily teaching Survival Swimming, Fundamentals of Personal Fitness, and Lifetime Physical Activities.
• Teach and develop basic survival swimming proficiency, while challenging the aquatic ability of all classifications of swimmers.
• Instruct diverse facets of the physical education program, potentially encompassing areas such as combative, boxing, and survival swimming.
• Teach and demonstrate a wide range of skills and sports based on current trends, resources, instructor expertise, and cadet needs. Examples include, but are not limited to: Golf, Basketball, Skiing/Snowboarding, Scuba, Soccer, Tennis, etc.
• Teach how to assess, develop, and maintain individual health and fitness as defined by the Army's Holistic Health and Fitness (H2F) system.
• Communicate how to optimize performance through tailored physical training, effective nutritional fueling, recovery through sound sleep habits, and the development of performance-based psychological skills.
• Serve as a sport educator in the United States Military Academy (USMA) intramural program.
• Administer a variety of physical fitness tests to cadets.
• Provide physical readiness training instruction during Cadet Summer Training.
• Serve on USMA, United States Corps of Cadets (USCC), and DPE committees or committees assisting in administrative duties in support of the department’s mission.

• Assists in property management to ensure accuracy of ownership and inventories are updated. Purchases supplies and equipment.
• Prepare, edit, and finalize correspondence. Process daily incoming and outgoing mail.
• Process various transactions such as obligations, collections, distributions, reconciliations, etc. in the automated financial system.
• Provide general information about division wide operations to the public both orally and in writing.
• Respond to inquiries directly or refer individual to the appropriate staff member.

• Directly assists the Flight Chief in management of administrative office support programs.
• Performs a variety of technical tasks related to budget execution and records maintenance for the flight.
• Serves as the flight liaison for supplies, equipment control, and property accountability.
• Performs clerical and administrative work in support of the flight/organization.
• Performs as flight receptionist and administrative support for lead generations.

The Advanced MSA (AMSA) utilizes numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model.

Duties include, but are not limited to:

- Coordinates with the patient care team to review clinic appointment availability.
- Schedules new and established patient appointments.
- Tracks and facilitates completion of encounters and consults.
- Participates in team huddles and team meetings to manage and plan patient care.
- Sets priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs.
- Works with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic record.
- Monitoring pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work).
- Manages electronic wait list to verify and validate accuracy and resolve issues.
- Participates and provides input in problem solving on operational issues or procedures in team meetings.
- Performs administrative follow up actions.
- Participates in and independently following up on team huddles by sharing information and collaborating with the medical team to assure continuity of care.
- Evaluates patient information and clinic schedule lists to determine whether patient is vested.- Gathers information and collects/compiles data to meet the needs of the service.
- Educates providers about shared patients (those who receive their care at multiple VAs or those who have care in the community) and brings to the attention of the providers.
- Takes care of inventories, supplies, and office supplies.

Work Schedule: Monday- Friday 8:00AM-4:30PM.
Telework: Not Available
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

The Nursing Assistant takes and records vital signs in CPRS assist with morning and evening ADL Activities. The Nursing Assistant escorts patients to appointments, within VA and external, to court hearings. The Nursing Assistant provides close observation per nursing orders. The incumbent is responsible to perform a variety of nursing care duties, ranging from routing to moderately specialized in nature in the acute mental health units. Duties include but are not limited to:

• Recognizing and addressing bio-psychosocial and age-specific concerns of patients.
• Recognizing signs and symptoms of psychiatric illness and responds appropriately.
• Recognizing that patients require medical treatment and/or staff inventions to control behaviors.
• Understanding that maintaining a therapeutic relationship with patients promotes stabilization.
• Providing care to patients with a variety of physical and /or behavior problems.
• Demonstrates knowledge and basic in communication for the purpose of establishing therapeutic relationships with patient.
• Communicates therapeutically with patients to promote socialization skills.
• Performs basic nursing treatments, and functions such as personal care, assistance with ADL's, vital signs, blood glucose monitoring, assigned treatments and specimen collection within established hospital policy and procedure.
• Performs all job responsibilities in accordance with prescribed safety and infection control procedures including thorough hand washing, use of disposable gloves where indicated, and proper disposal of soiled materials
• Documents findings in the patient CPRS record.

• Conducts intake procedures; obtains general medical information, including allergies and drug sensitivities; and takes and records vital signs (TPR-temperature, pulse, respirations, blood pressure, height, weight).
• Assess/Triage patients as prescribed by hospital or clinic policy (i.e,. Government Performance and Results Act (GPRA). Performs a full range of activities pertinent to the containment and prevention of hospital acquired infections.
• Ensures medical records are prepared and available. Ensures proper computer entry of patient data and equipment settings.
• Assess age-specific screening protocols (i.e. Government Performance and Results Act (GPRA), indicators; medication review; pain assessment; growth/development, Body Mass Index (BMI), physical activity, nutritional status; BP control, glycemic control, etc.); monitors patient health and general well-being.
• Performs less complex dressing and treatments without assistance. Assist with cleaning, irrigating, and dressing complex wounds; documents and informs RN of non-healing wounds. Performs skin care measures.
• Current and active Certified Medical Assistant certification (CMA) through successfully passing certification exams from the American Association of Medical Assistants (AAMA) or Registered Medical Assistant certification (RMA) from American Medical Technologists (AMT), or National Certified Medical Assistant certification (NCMA) from the National Center for Competency Testing (NCCT) preferred.

Major Duties and Responsibilities to include but not be limited to:

• Demonstrates dependability and reliability by scheduling and using leave appropriately for positive impact on patient/resident care.
• Recognizes and reports subtle or obvious changes in patient's/resident's behavior, communication, or physical condition. Documents observations, changes in patient's/resident's condition, and response to nursing interventions as applicable.
• Assists in the development of the nursing care plan by defining problems and needs and suggesting nursing actions based on information gained through interaction with the patient/resident and/or group meetings.
• Assists with planned therapy sessions in conjunction with RN. Works with assigned patients/residents using a variety approaches for the purpose of promoting independence and self reliance and encouraging patients/residents to accept responsibility for their own behavior. Shares patient/resident information and reactions with the interdisciplinary team.
• Assists in maintaining a safe, clean, and therapeutic environment. Recognizes and reports problems and makes suggestions for corrective actions.
• Anticipates potential for critical situations attempts to prevent such situations. Recognizes and takes appropriate action in emergencies.
• Delivers safe, basic physical and emotional care to patients/residents with simple to complex needs while developing technical skills under the supervision of the Registered Nurse. Adheres to VA BHHCS and Nursing policies and procedures.
• Escorts patients/residents scheduled for diagnostic procedures and/or appointments, on or off stations. Appropriate care is provided for a population ranging from young adult to geriatric age group, considering gender and culture.
• Demonstrates interactions with customers (patients/residents, family members, visitors, co-workers) in a courteous, tactful, and helpful manner.
• Performs other duties as assigned

• Sells all types of golf equipment and ladies and men's apparel.
• Using Point of Sale (POS) systems, accepts payment for sales, green fees, golf cart fees and equipment rentals.
• Responsible for a change fund.
• Completes daily activity reports and ensures proper deposit of cash receipts in accordance with established cash handling procedures.
• Takes reservations for Tee Times.
• Checks identification of all patrons, insuring only authorized persons utilize the facility. Assists, advises and provides information.
• Answers questions and attempts to resolve problems.
• Refers unusual situations to supervisor.
• Enforces all rules and regulations and sees that the dress code is adhered to by all patrons who enter the golf shop prior to playing.
• Ensures proper display, pricing and sale of a wide assortment of golf accessories such as golf clubs, bags, shoes, and miscellaneous golf aids.
• Assists and advises patrons on purchase of merchandise to ensure satisfaction.
• Refers dissatisfied patrons to supervisor.
• Assists in the planning and running of golf tournaments and other special golfing events.
• May be required to act as tee starter, when required.
• Makes minor operational repairs to customer golf equipment, as needed.
• Informs supervisor of equipment repair and/or replacement needed.
• Responsible for cash receipts, sales receipts, charge card receipts, gift certificates, refund receipts, special orders, and daily players sign out sheets.
• Responsible for the accountability of all merchandise in the Golf Pro Shop.
• Conducts periodic inventories as required.
• Advises supervisor of any and all discrepancies found.
• Performs general housekeeping tasks to ensure proper standard of appearance and cleanliness of assigned spaces.
• Ensures compliance with fire and safety rules and regulations.
• Exercises tact, good manners and courtesy when serving and assisting patrons.
• Tactfully responds and assists patrons in a prompt and friendly manner.
• Performs other related duties as assigned.

The duties and responsibilities of the CY Program Assistant have been grouped into categories, including curriculum, indoor and outdoor environment, interactions and relationships, supervision of children and youth, parent and employee communication, assessment, compliance, and additional responsibilities. Each is described below.

Curriculum

Develops schedules and activity plans. This may include reviewing and providing input into schedules and activity plans developed by the entry level and intermediate level Educational Aids (CY Program Assistants), CY-1702-I. Ensures that program plans and activities incorporate the observed needs of individual children and youth.

Implements activities and special events that meet the physical, social, emotional, and cognitive needs of children and youth. Incorporates special instructions provided by parents such as special dietary needs, physical needs, or other information that may affect the child or youth's experience in the program.

Prepares and implements program options for children and youth with special requirements. Cares for children and youth with special needs as directed by the supervisor.

Demonstrates, instructs, leads, and facilitates planned and spontaneous program activities.

Role models developmentally appropriate practice and classroom or activity area management techniques.

Promotes and models safety, fitness, health, and nutrition practices.

Helps arrange for and/or serve appropriate snacks or meals where applicable.

Indoor and Outdoor Environment

Helps prepare, arrange and maintain indoor and outdoor activity areas and materials to accommodate daily schedules.

Sets up displays and bulletin boards.

Inventories equipment on a recurring basis and recommends replenishing damaged, missing, and depleted supplies.

Secures supplies, equipment, and facilities.

Interactions and Relationships

Establishes a program environment that sustains participant interest and promotes positive interactions with other children, youth and adults.

Interacts with children and youth using approved child guidance and youth development techniques.

Supervision of Children and Youth

Provides care and supervision, oversight, and accountability for program participants in compliance with the Department of Defense (DoD), NAF Component, and local installation policies, guidance, and standards.

Maintains control of and accounts for whereabouts and safety of children and youth.

Supervises children and youth during daily schedule of indoor and outdoor activities and on field trips, outings, and special events.

Ensures children and youth (as applicable) depart with authorized person according to written parental instructions.

Observes program participants for signs that may indicate illness, abuse, or neglect and reports as directed. Incumbent is a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect.

Parent and Employee Communication

Interacts professionally with employees, parents, and local installation command personnel.

Provides parents with daily verbal or written feedback about their child/youth or program activities.

Participates in conferences with parents and employees.

Assessment

Observes children and youth and documents developmental progression and/or concerns. Uses the information in planning.

Participates in program evaluation using designated instruments such as programmatic rating scales, risk assessment tools (as required), self-inspection materials, and national accreditation tools.

Compliance

Assists in achieving and maintaining DoD certification and national accreditation or equivalent.

Ensures compliance with law, policies, and regulations applicable to DoD CY programs Notifies supervisor of health, fire, and safety compliance concerns.

Additional Responsibilities

Collects, maintains, and reports program participation data.

Performs other related duties as assigned.