Total 1,602 Junior Executive job vacancies in Client Site - USA - AZ - Chandler - 5151 South Arizona Avenue

As a Project Coordination, you will be actively involved in the coordination at the project level as well as be involved in the pre-sales level.

• Act as point of contact and communicate project status by owning the project status update template.
• Follow up with respective team on Project resource planning and resource availability.
• Assist the Senior Technical Manager to keep track of AMS Renewal and Maintenance Renewal.
• Act as initial point of contact with clients for yearly renewals.
• Follow up on Milestone sign off, project sign off by preparing template and follow through for sign off.
• Conduct project post go live survey and follow up with customer to craft a success stories based on solutions that has been implemented.
• Update Business Project Profile and Company Profile as part of project initiation activities.
• Maintain and update a sets of Consultants’ CV every 3 months to ensure CVs are up to date for any tender requirements
• Assist in create standard SOW – maintain standard Project documentation in project team room and ensure completed project has the required signed offs.
• Follow up with new clients on new proposal status
• Supporting HR and hiring manager in crafting job role description and vetting through CVs.
• Assist with timesheet entries compliance.

Requirements:

• A relevant bachelor’s degree or higher diploma in Computer Science, Information Technology or related fields.
• Comes with 1 -2 years of experience in solution presales or related technology sales or delivery know how would be plus.
• Good command of language in Bahasa Malaysia and English.
• Good verbal and written communication skills, and the ability to present ideas clearly.
• Have a positive attitude in learning and completing work.

Perks & Benefits

• Employee equity
• Nearby public transport
• Medical insurance

As a Project Coordination, you will be actively involved in the coordination at the project level as well as be involved in the pre-sales level.

• Act as point of contact and communicate project status by owning the project status update template.
• Follow up with respective team on Project resource planning and resource availability.
• Assist the Senior Technical Manager to keep track of AMS Renewal and Maintenance Renewal.
• Act as initial point of contact with clients for yearly renewals.
• Follow up on Milestone sign off, project sign off by preparing template and follow through for sign off.
• Conduct project post go live survey and follow up with customer to craft a success stories based on solutions that has been implemented.
• Update Business Project Profile and Company Profile as part of project initiation activities.
• Maintain and update a sets of Consultants’ CV every 3 months to ensure CVs are up to date for any tender requirements
• Assist in create standard SOW – maintain standard Project documentation in project team room and ensure completed project has the required signed offs.
• Follow up with new clients on new proposal status
• Supporting HR and hiring manager in crafting job role description and vetting through CVs.
• Assist with timesheet entries compliance.

Requirements:

• A relevant bachelor’s degree or higher diploma in Computer Science, Information Technology or related fields.
• Comes with 1 -2 years of experience in solution presales or related technology sales or delivery know how would be plus.
• Good command of language in Bahasa Malaysia and English.
• Good verbal and written communication skills, and the ability to present ideas clearly.
• Have a positive attitude in learning and completing work.

Perks & Benefits

• Employee equity
• Nearby public transport
• Medical insurance

Job Descriptions:

• ​Provide initial patient consultation, infertility evaluation and treatment.
• Obtain detailed medical history, review medical records and perform appropriate physical examination.
• To provide relief nursing cover for OT, Counselling or Medication area.
• Preparation for patients preparing to undergo In-Vitro Fertilization, and monitor subsequent cycles.
• To assist in ART Procedure/s as and when required.
• Organize, file, and maintain health information in a confidential manner.

Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Nursing or equivalent.
• Required language(s): Bahasa Malaysia, English.
• Required Skill(s): Team Player, Communication Skills, Interpersonal Skills
• Preferably senior nurse specialized in Healthcare - Nurse/Medical Support & Assistant or equivalent.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Medical insurance
• Open culture
• Personal development opportunities
• Paid training and development

Position: Executive – Call Centre/Contact Centre

Location: Bangsar

Job Highlights

• • Close to LRT/MRT station
  • Specially looking for talented candidates
  • Start ASAP

Job Responsibilities:

• • To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time.
  • To provide first call resolution in an effective and timely manner.
  • To handle customer inquiries in an efficient, courteous and professional manner.
  • Able to work both independently in a team environment by supporting team members in the absence on customer follow up i.e. ownership.

Job Requirement:

• • Bachelor's Degree/Diploma in any related discipline.
  • Experience in Customer Service/Call Centre/Credit Card Sales/ Banking or financial industry background will be an added advantage. However, fresh graduates are also welcome to apply
  • Computer literate and proficient in Microsoft Office.
  • Fluent in conversing in both English and Bahasa Melayu.
  • Able to start immediately is an added advantage.
  • 5-day work week with the ability to work on shift rotations on weekends and public holidays. (Selected candidates will be entitled for rest day and off day on alternate basis)
  • A strong team player with good etiquette.
  • Successful candidate will be based at Bangsar Office.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Casual dress code
• Medical insurance

Key Accountabilities

• Create designs for technical solutions to resolve business problems and try out components of new systems for efficiency
• Reach out to clients and project leaders in the course of work in order to identify and evaluate user and business requirements
• Ensure clean and accurate documentation that may include aspects such as business requirements, client requirements, and technical specifications, and write findings in form of reports
• Ensure that all documents are safely kept and accessible for future reference
• Assist with new releases, and approve all User Acceptance Testing
• Oversee implementation of a new system including data migration
• Facilitate professional and constant communication with overall users on the status of production problems that might arise and inform them about ways of resolving issues
• Carry out research on how IT systems are used and suggest ways for systems improvement and efficiency
• Collaborate with the development team to build the design and specification of the permanent fix
• Communicate the cost (if any) and timeline with the customer and follow through to ensure timely delivery
• Test the product to ensure that it meets user requirements, technically well built, and does not impact existing modules before roll-out,
• Upsell and build value for customers by proposing new features or services.

Requirements

• Bachelor's Degree, Post Graduate Diploma, Professional Degree
• Strong skills in working with relational databases
• Strong skills and ability to troubleshoot issues quickly, and find solutions to solving them independently in a timely manner
• Great knowledge of IT processes and willingness to constantly update knowledge
• Ability to multi task, working on more than one issue simultaneously
• Able to carry out tasks with little or no supervision

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance

Key Responsibilities:

• Accurately document meeting discussions, decisions, and action items, ensuring that all technical aspects and terminologies are well captured.
• Prepare and maintain comprehensive documentation for software functionalities, source code functions, and other technical processes, ensuring clarity and precision.
• Attending all team meetings to gain an in-depth understanding of the software and projects, and document any commitments or follow-up actions required.
• Assist in tracking and following up on tasks and deliverables promised during meetings, ensuring timely completion.
• Assist in filling out technical forms and other documentation as required by various stakeholders.
• Work closely with the team to understand and document technical requirements, ensuring all documentation is up-to-date and accurate.

Job Requirements:

• Bachelor’s degree in English Language Studies, Computer Science or a related field with a minimum CGPA of 3.0. Equivalent practical experience may be considered.
• Excellent command of both spoken and written English, with the ability to articulate complex technical concepts clearly and accurately.
• Understanding of technical terms related to servers, IP addresses, software, authentication, deployment, and other IT-related processes is a plus.
• Proficient in Microsoft Word and Excel.
• Ability to manage multiple tasks and adapt to changing priorities in a fast-paced environment.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities
• Remote work flexibility

Job Description

Daily Task

• Timely response to customers’ enquiries. Log cases, provide information and troubleshoot to solve customer problems
• Keep customer informed, set and follow through commitments
• Keep precise case documentation and case ownership
• Timely elevate and/or escalate to next level support when the case is too complex
• Testing & Deployment of new releases on the client side.
• Suggest product improvements that can minimize cost of support. 

SMS

• Monitor the SMS server and ensure the smooth running of the programme
• Troubleshoot and resolve SMS related issued when contacted by clients
• Maintaining software applications, operating systems and regular maintenance 

Team Work

• Attend and contribute to team meetings in a positive manner
• Share information with team members
• Be comfortable in working with all stakeholders
• Collaborate with other team members to apply new ideas, practices and tools to improve the team’s effectiveness
• Perform other duties as required, including covering absences/leave where required

Job Requirements

• College or University degree in Computer Science or a related discipline
• Strong desire to learn
• Exposure to Microsoft.NET development using C#
• Knowledge of client/server application development, DB, MS Office products etc
• A technical, logical thought process
• Attention to detail is essential
• Problem-solving skills
• An ability to stick to strict deadlines
• An ability to prioritise and delegate 

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities

Important Note:

This position will initially be based at Bangsar South, with plans to relocate the team to the Cheras Maluri area by early January 2025. Candidates should be prepared for this change in work location.

Main purpose of the job:

The main purpose of an Operations Improvement Executive is to improve Contact Centre Department function in term of system enhancements, overall work processes, and ensuring contact centre is in compliance with the company policy and procedures.

Job Description:

• Ensure the operation is in compliance with internal policy and guideline as well as BNM requirements.
• To study feasibility and evaluate viability of new projects prior to undertaking the projects.
• Coordinator for DPR, IMS and BNM guidelines to ensure Customer Care HQ and Regional are compliance to the procedures and guidelines.
• Assisting Teams meets individual KRA and contribute to the department’s overall KRA.
• Manage, review and take corrective action as per PDCA (Plan, Do, Check, Action) cycle with respect to the performance and operation of the Section.
• To review all work procedures from time to time and update it accordingly.
• To develop quality proposals and Business Requirement Document write-up for system enhancement / improvement.
• To ensure full involvement in User Acceptance Test with quality Test Scripts before launching system enhancement/improvement.
• Identify operation constraint & possible action plan
• To assist Contact Centre Department on operation improvement/projects.

Job Requirements:

• Well verse in English & Bahasa Melayu.
• Diploma or Bachelors Degree in any related disciplined.
• Direct experience in Contact Centre operation will be added advantageous.
• Good time management.
• Good communications and interpersonal skills.
• Strong analytical skill and able to work under pressure.
• Manage to work with team environment.

Perks & Benefits

• Central location
• Casual dress code
• Medical insurance
• Personal leave

Important Note:

Successful candidate will be base at Bangsar South office. Please take note that we are expecting to relocate our office location to Cheras Maluri area tentatively by early next year 2025.

Job Responsibilities:

• Handles and ensure customers’ requests, enquiries and complaints via fax, email, letter, Social Media Ticketing & Web Chat are attended and responded in timely manner.
• To support Contact Centre Department’s administrative tasks raised by Inbound Team.
• Ensure individual KRA and contribute to the Department’s overall KRA.
• Ensure operations are complied with internal policy, compliance and guideline as well as BNM requirements.
• Understand customer enquiries and respond via applicable channels: email, web chat, social media ticketing, fax, letter, and outbound call.
• Analyze, review and recommend appropriate solutions to enhance process efficiency and service standard.
• Ability to communicate effectively in written/verbally with polite manner following the processes and procedures.
• To ensure customers’ requests are attended within the stipulated time frame to avoid any service delay.
• Ability to multitask and work as a team to support each other and able to work in flexible working hours/days.
• Proactive in attending to customers' needs & solving their problems.
• Communicate with various departments in order to solve customers’ problem.

Job Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in any field.
• Able to work on the rotational shift, 5 days work and your off day/rest day not necessary falls under Saturday/Sunday. 
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably Executives specializing in Customer Service or equivalent.
• Well verse in English & Bahasa Melayu, knowledge in other dialect will be added advantage.
• Ability to write well in English & Bahasa Malaysia.
• Direct experience in Contact Center operation, Customer Service environment and social media ticketing handling will be added advantage.
• Good interpersonal skills.
• Strong analytical skill and able to work under pressure and tight timeline.
• Ability to work in a team environment and have independent in solving problems.

Perks & Benefits

• Central location
• Casual dress code
• Personal leave

Title of Position: Billing Executive

Company Industry: Information Technology

Salary Range: Rm4000++

Working Location: Bangsar South

Working Mode: On Site/Office

Working Hour: 10am - 7pm

Working Day: Monday - Friday

Job Description:

- Billing Management: Generate and issue invoices for both internal and external accounts within the group.

- Data Verification: Review and reconcile backend data to ensure billing accuracy.

- Payment Processing: Handle payments and maintain accurate accounts receivable records.

- Inquiry Resolution: Address and resolve billing inquiries and discrepancies promptly.

- Account Maintenance: Update and maintain customer account information as necessary.

- Reporting: Prepare and submit financial reports related to billing and accounts receivable.

- Collaboration: Work with other departments to ensure accurate billing and financial reporting.

- Audit Assistance: Support audits and reconciliations as required.

- Additional Duties: Perform other related tasks as assigned.

Skills Requirement:

- High school diploma or equivalent; an associate degree in accounting or a related field is preferred.

- Experience: Proven experience as a billing clerk or in a similar financial role is advantageous.

- Technical Skills: Proficiency in accounting software and Microsoft Office Suite (especially Excel) is required.

- Language Skills: Proficiency in Chinese, including listening, speaking, reading, and typing. Relevant experience is a plus.

- Numerical Aptitude: Strong sensitivity to numbers and familiarity with Excel pivot tables.

Soft Skills:

- Discreet and self-disciplined.

- Collaborative team player.

- Detail-oriented, patient, and responsible.

Company Benefits:

- Parking Allowance

- Medical Claim

- Annual Leave 12 days

- Medical Leave 14 days

- Medical Claim RM1000 per year

職位名稱：計費主管

公司業：資訊技術

薪資範圍： Rm4000++

工作地點：孟沙南

工作方式：現場/辦公室

工作時間：上午 10 點至晚上 7 點

工作時間：週一至週五

職位描述：

- 計費管理：為集團內部和外部帳戶產生和開立發票。

- 數據驗證：審核並核對後端數據，確保計費準確性。

- 付款處理：處理付款並維護準確的應收帳款記錄。

- 查詢解決：及時處理並解決帳單查詢和差異。

- 帳戶維護：根據需要更新和維護客戶帳戶資訊。

- 報告：準備並提交與計費和應收帳款相關的財務報告。

- 協作：與其他部門合作，確保準確的計費和財務報告。

- 審計協助：根據需要支援審計和對帳。

- 附加職責：執行指派的其他相關任務。

技能要求：

- 高中文憑或同等學歷；擁有會計或相關領域副學士學位者優先。

- 經驗：具備擔任記帳員或類似財務職位的豐富經驗者優先。

- 技術技能：需熟練會計軟體和Microsoft Office套件（尤其是Excel）。

- 語言技能：中文熟練度，包括聽、說、讀、寫。有相關經驗者優先。

- 數字能力：對數字有很強的敏感性，熟悉 Excel 資料透視表。

軟技能：

- 謹慎、自律。

- 具備團隊合作精神。

- 注重細節，有耐心，有責任心。

公司福利：

- 停車津貼

- 醫療索賠

- 年假12天

- 病假 14 天

- 醫療索賠每年 RM1000

Major duties include:

• Use word processing software to execute several office automation functions such as storing and retrieving electronic documents and files.
• Activating printers; inserting and deleting text; and formatting letters, reports and memoranda.
• Utilize the Computerized Patient Record System (CPRS) by storing a Veteran's healthcare in formation.
• Document all encounters by entering progress notes and bill accordingly by entering corresponding procedure codes.
• Complete a HUD-VASH Case Management Review Note stating the progress.
• Complete a Suicide Behavior Report note when a Veteran has reported an attempted suicide.
• Complete a Safety Plan with Veterans at risk for suicide to develop coping strategies and supports to be used when suicidal thoughts are present.
• Utilize Veterans Health information & Technology Architecture (VISTA) or electronic healthcare record which supports clinical, administrative and financial operations.
• File a Disruptive Behavior Report when a patient or employee engages in behavior that is disruptive.
• Utilize Homeless Operations Management and Evaluation System (HOMES), an online data collection system that tracks homeless Veterans as they move through the VA's homeless programs.
• Provide assistance as a liaison for Veterans' needs on multiple caseloads and communicate these concerns to the HUD-VASH Case Managers and/or HUD-VASH Program Coordinator.
• Meet with Veterans typically by oneself in the office, community and during home visits.
• Utilize interviewing skills such as Motivational Interviewing.
• Respond to cell & desk phone calls in a courteous and timely manner, determine the nature of requests, and provide the information desired using privacy rules and established clinic processes to both the Veteran, Veteran's family, VA staff and the public.
• Screen for Veterans' risk for suicide and homicide at each visit.
• Notify clinical staff in a timely manner of any positive screens to ensure clinical care is provided.
• Conduct case management reviews with Veterans.
• Participate with multidisciplinary treatment team.
• Review Veteran referrals who have not succeeded in maintaining housing to address contributing factors which may impact their housing such as: budgeting, mental health, substance use and legal issues.
• Utilize the Vulnerability Index- Service Prioritization Decision Assistance Tool (VI-SPDAT) to survey both the individual Veteran and his or her family to determine risk and prioritization when providing assistance to homeless and at risk of homelessness persons.
• Teach and role model the value of every individual's recovery experience.
• Drive Veterans to find suitable and affordable housing; to attend their medical appointments, social activities, and community resources; and to apply for employment.
• Assist Veterans in obtaining decent and affordable housing of his/her choice in the most integrated, independent, and least intrusive or restrictive environment by taking them out to view housing, either driving them or riding with them on public transportation.
• Identify community-based self-help and mutual support resources and foster Veteran access via sharing these resources with Veterans, other mental health providers.
• Complete referral packets for the Public Housing Authority (PHA) including helping Veterans obtain needed documentation for referrals.
• Assist Veterans in the completion of Social Security applications and/or VA service-connected compensation and/or non-service connected pension applications.
• Performs other related duties as assigned.

• Reviews and evaluates the borrower’s ability (or lack thereof) to reinstate a delinquent loan as well as the borrower’s potential to repay the loan.
• Conducts audits of loan servicers’ adherence to VA regulations and guidelines as they relate to the following work processes: Servicer completed workout and loss mitigation options and Servicer completed loan modifications
• Reviews servicer completed “Net Value” determinations to ensure compliance with VA established calculation requirements and credit to Veterans’ accounts.
• Reviews claims under guaranty (initial, appealed, and supplemental) and the transfer of custody and recommends approval of payments.
• Analyzes post audits to determine if payments were appropriate. In the event a holder fails to comply with the regulations governing liquidation of a guaranteed loan through negligence or mistake.
• Follows-up on title documents concerning loans being acquired by VA under 38 CFR 36.4318. Reviews title documents for accuracy and completeness and forwards completed package with recommendation to VA’s legal counsel final approval.
• Instruct services/holders on VA requirements for servicing delinquent VA accounts and procedures to be followed in establishing repayment and forbearance plans.
• Advises on VA requirements for initiating foreclosures, termination by voluntary deeds-in-lieu of foreclosure, processing compromise “short” sales, completing modification agreements, VA Purchases under 38 CFR 36.4318, and the filing of claims.
• Communicates clearly and competently with Veterans, real estate attorneys, mortgage banking industry professionals, and services/holders in discussing VA regulations and procedures and their effects on home retention options.
• If conducted at less than the full performance level, duties will be developmental in nature.

Duties include:

• Assigning and evaluating the work of subordinate staff;
• Resolving complex problems to ensure patient services are met;
• Evaluating new products, equipment, and systems in order to make recommendations for improved operations; Identifying educational or training needs;
• Making final decisions on selections;
• Evaluating performance, and taking disciplinary action when necessary.
• Responsible for extracting and analyzing data in order to provide reports in support of performance measures to senior management.
• Plans and organizes work with general assistance from the supervisor as to meet local and VA-wide time frames to complete analysis requirements, reports and special assignments and only refers to the non-routine and high technical problems to his/her supervisor.
• Responsible for reporting backlogs, difficulties in meeting deadlines, uncooperative physicians, or difficulty in securing information from clinicians or the record.
• Responsible for maintaining the confidentiality of information obtained to carry out required duties.
• Routinely communicate with physicians, case managers, and other allied health professional staff using sound interpersonal skills and is constantly aware of the sensitive information.