Total 72 Internship job vacancies in Brighton, East Sussex, bn1 1aa

We are looking for a talented trainer to join our team and participate in the delivery of training across the Voyage Care Group utilising various methods of delivery. You will be responsible for ensuring all employees are trained in line with legislation, contractual agreements, Policy and Procedure and individual need.

As a trainer you should be able to work within a team and on your own initiative delivering training and developing bespoke training packages in line with the needs of the business and the people we support.

Responsibilities of the role:

1. To support the Learning and Development Team by working as a member of the team in developing and fulfilling training strategies for the company to support its business objectives.

2. To actively participate in the development, planning and delivery of induction programmes, mandatory, value based and specialism training (including Specialist Behavioral Support Service, new development and acquisition inductions) throughout the company in various locations, utilising different methods of delivery to ensure the appropriate level of training to meet the company objectives.

3. To liaise with both internal and external SME’s to ensure existing content is kept up to date with current legislation, standards and company policy.

4. To actively participate in the delivery of training provision and development opportunities for all staff across the company, ensuring the most effective use of resources and appropriateness of delivery.

5. To work with the Senior Training Team ensuring training programmes are in place, available corporately and locally to meet individual and service need requirements that are reviewed in line with current practice and trends.

6. To maintain accurate course attendance and training records using the systems available within the business.

7. To evaluate effectiveness of learning materials and update these accordingly.

8. To contribute to all aspects of training and assessment throughout the organisation to ensure a fully qualified workforce, compliant with the National Minimum Standards, Regulatory Requirements and Policy & Procedure.

9. To provide operations with advice, support and guidance regarding training and assist with the development of new services and newly recruited staff throughout the organisation.

10. To support the Learning and Development Team with the development of innovative, flexible and appropriate initiatives to meet the company’s training needs.

What we're looking for:

Essential:

Good general level of education including English and Maths to GCSE standard

Level 3 Award in Education & Training, PTLLS, Cert Ed, or equivalent

2 years experience in a training role

Developed and delivered training for employees at various levels

Evaluation and assessment of training

Different training and assessment methods (including remote and classroom delivery)

Knowledge of learning disabilities, autism, brain injury rehabilitation and mental health

Good working knowledge of regulatory requirements, legislation, policies, procedures and business processes

Desirable:

Relevant Health and Social Care qualification / current knowledge

Relevant management/professional qualification

Training requirements associated with the Care Standards/Act

National Minimum Standards

Providing care for vulnerable people in a variety of living situations.

Benefits of joining the Voyage Care family:

In return for your dedication and commitment, you’ll work in a sector that is truly rewarding with many benefits including:

• Hybrid working
• Wagestream
• DoctorLine - free service where you and members of your family can speak to a GP 24/7, either over the phone or via a video consultation.
• Eye care vouchers
• Refer a friend scheme
• Enhanced retirement leave
• Competitive salary
• 23 days annual leave plus bank holidays and an additional day for your birthday
• An additional day off in recognition of long service
• Blue Light Card Retail discount benefit scheme
• V-Assure, a free 24 hour, confidential and independent help line
• Life assurance
• Pension

If you’re interested in finding out more about this opportunity, please apply directly for your application to be considered by our hiring team.

Job Highlights

• 5 days week; Friendly Environment
• Medical and Dental Benefits
• Skills Development / Mentoring and Learning Opportunities

Job Description

Job Responsibilities:

• Preparation of technical data submissions for customers
• Creation of documentation in SAP
• Generation of material planning reports and placing orders with vendors
• Collaborating with other departments such as marketing, logistics, and finance to ensure a smooth sales process
• Coordinating the shipping and logistics of shipment rights and documentation; from the factory production readiness all the way to when the customer picks up the goods
• Assisting with the resolution of customer complaints and disputes
• Prepare sales reports and forecast future export sales

Job Requirements:

• Preferably with a diploma/degree in Business Operations/Sales & Marketing/Engineering or equivalent
• Independent and pro-active individual
• Good communication and interpersonal skills to handle external customers from different backgrounds and internal departments
• Experience with SAP
• Export/Regional Sales working experience will be advantageous
• Fluency in Bahasa Indonesian/Malay will be favorable

Company

Kiteworks, formerly known as Accellion, is a secure content collaboration platform that has recently marked a significant achievement in the cybersecurity industry by raising $456 million, valuing the company at over $1 billion. Kiteworks is now serving 100 million end users across more than 3,650 global enterprises and government agencies. As IT breaches continue to be a pressing concern, this investment highlights Kiteworks' commitment to enhancing secure email communications and file sharing, solidifying its position as a leader in protecting sensitive data amid a challenging funding environment for startups. If you’re passionate about privacy and security, we’d love to have you on board as we drive innovation and safeguard what matters most. Join us and help shape the future of secure collaboration!

Responsibilities:

• Collaborate with cross-functional teams to develop and maintain iOS applications.

• Contribute to ongoing iOS projects, focusing on UI development and performing QA testing to ensure quality and stability.

• Apply engineering principles to solve complex problems and deliver high-quality technical solutions.

• Quickly learn and implement new technologies and methodologies, integrating them into development processes.

Qualifications:

• Currently pursuing a bachelor’s or master’s degree in computer science, engineering, or a related field in local universities.

• Strong interest in iOS app development.

• Solid understanding of data structures and algorithms.

• Familiarity with Git or any version control systems and agile methodologies.

• Eager to learn and grow in a team-based environment.

• Proactive attitude with excellent time management and organizational skills.

Nice to Have:

• Experience with SwiftUI, UIKit, or other Apple frameworks.

• Hands-on experience in building or releasing an app (personal, academic, or professional).

• Understanding of mobile UI/UX best practices.

Company

Kiteworks, formerly known as Accellion, is a secure content collaboration platform that has recently marked a significant achievement in the cybersecurity industry by raising $456 million, valuing the company at over $1 billion. Kiteworks is now serving 100 million end users across more than 3,650 global enterprises and government agencies. As IT breaches continue to be a pressing concern, this investment highlights Kiteworks' commitment to enhancing secure email communications and file sharing, solidifying its position as a leader in protecting sensitive data amid a challenging funding environment for startups. If you’re passionate about privacy and security, we’d love to have you on board as we drive innovation and safeguard what matters most. Join us and help shape the future of secure collaboration!

Responsibilities:

· As a DevOps Intern, you'll work closely with the DevOps team to learn about software development and release processes.

· You'll learn and assist the team in infrastructure management in Cloud platforms.

· Your role will involve collaborating with experienced professionals globally, learning various tools and technologies, and gaining practical experience in a real-world environment.

· Work closely with software developers and Quality assurance teams.

· Learn and work with tools such as Git, Jenkins, Docker, and Terraform.

Requirements:

· Good analytical skills and problem-solving attitude

· Familiarity with scripting languages (Python, bash ).

· Familiarity with version control systems (e.g., Git).

· Eagerness to learn and adapt to new technologies.

· Good to have knowledge of Linux OS and understanding of basic network protocols such as TCP/IP, HTTP, HTTPS.

Preferred Qualifications:

• Currently studing in local universities for a Bachelor’s degree or higher in Computer Science, Computer Engineering, or related technical fields

Period of Internship:

• Full-time from January - June 2025
• Hybrid work arrangement

Company

Kiteworks, formerly known as Accellion, is a secure content collaboration platform that has recently marked a significant achievement in the cybersecurity industry by raising $456 million, valuing the company at over $1 billion. Kiteworks is now serving 100 million end users across more than 3,650 global enterprises and government agencies. As IT breaches continue to be a pressing concern, this investment highlights Kiteworks' commitment to enhancing secure email communications and file sharing, solidifying its position as a leader in protecting sensitive data amid a challenging funding environment for startups. If you’re passionate about privacy and security, we’d love to have you on board as we drive innovation and safeguard what matters most. Join us and help shape the future of secure collaboration!

Responsibilities of the Intern:

• Collaborate with product managers and engineers to develop test cases with sufficient coverage to meet the Definition of Done
• Write and maintain automated test scripts for Python applications
• Analyse and improve on the existing testing pipeline(s) for stability and scalability
• Participate in and contribute to various technical and non-technical discussions

Requirements:

• Currently pursuing a Bachelor's, Master's in Computer Science or related technical field in local universities.
• Experience with algorithms, and software design
• Experience with one or more general-purpose programming languages
• Experience with Python and pytest will be a plus

Software Engineer Intern

Company

Kiteworks, formerly known as Accellion, is a secure content collaboration platform that has recently marked a significant achievement in the cybersecurity industry by raising $456 million, valuing the company at over $1 billion. Kiteworks is now serving 100 million end users across more than 3,650 global enterprises and government agencies. As IT breaches continue to be a pressing concern, this investment highlights Kiteworks' commitment to enhancing secure email communications and file sharing, solidifying its position as a leader in protecting sensitive data amid a challenging funding environment for startups. If you’re passionate about privacy and security, we’d love to have you on board as we drive innovation and safeguard what matters most. Join us and help shape the future of secure collaboration!

Responsibilities of the Intern:

· Collaborate with product managers and engineers to develop test cases with sufficient coverage to meet the Definition of Done

· Write and maintain automated test scripts to improve on Kiteworks product offering.

· Participate in and contribute to various technical and non-technical discussions

Requirements:

· Currently pursuing a Bachelor's, Master's in Computer Science or related technical field in local universities.

· Good grasp of Python, SQL and Linux skills

· Good understanding of software testing methodologies and best practice

· Good understanding of data structures, algorithms, and software design.

· Experience with python testing framework will be a plus.

Responsibilities:

• Allocate Learning Center training room resources efficiently by addressing incoming requests.
• Oversee all aspects of day-to-day events, including preparing training rooms, setting-up of Audio Visual (AV) equipment (For hybrid meetings) and ensuring high-quality service for clients and participants.
• Set up and arrange training rooms to accommodate the specific needs of different events.
• Communicate with internal stakeholders to ensure alignment on event requirements and expectations, coordinating logistics.
• Coordinate with external food & beverage and transportation vendors for events hosted at the Learning Center, ensuring seamless delivery and client satisfaction.
• Assist in the logistics and execution of training programs and events, including hotel bookings, visa invitations, transportation, and technical setup as required.
• Manage pantry supplies and stationary inventory, ordering, monitoring and replenishing to maintain the smooth operation of the Learning Center.
• Ensure cleanliness and functionality of Learning Center facilities, upholding high standards of presentation to provide a conducive learning environment.
• Provide exceptional customer service by supporting clients and participants, addressing inquiries and concerns promptly and professionally.
• Perform any other ad-hoc duties assigned.

Requirements:

• Currently pursuing a Diploma or Higher Nitec in Event Management, Business Management, Hospitality and Tourism Management, or a related field.
• Comfortable with physical tasks (arrangement of tables & chairs) and capable of managing food & beverage arrangements.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Good communication skills, actively listening to understand internal and external stakeholders and embracing a collaborative approach
• Meticulous attention to detail in logistics, room setup, and inventory management.
• Good customer service skills, promptly addressing inquiries.
• Fosters a respectful work environment by building positive relationships and demonstrating consideration for all colleagues.
• Proactively identifies issues, takes initiative, and seeks feedback to continuously improve performance and personal development.
• Flexibility to work extended hours occasionally to support successful event delivery.
• Maintains a professional and adaptable demeanor in challenging situations, thriving in a fast-paced environment.

Task: The Intern, Sales Administration will have the opportunity to support in sales and marketing events (e.g. trainings, seminars, workshops etc.) for the Singapore Sales Team. This includes and not limited to event preparation, logistics and administrative support, events management.

Responsibilities:

• Support sales and marketing events (e.g. trainings, seminars, workshops etc.) for the Singapore Sales Team. Includes and not limited to events preparation, logistics and administrative support, events management
• Packing, ordering and replenish of Promotional Materials from Rohde & Schwarz Munich (eg. Product Brochure, Datasheet, Catalogue etc.)
• Administrative tasks including and not limited to printing / photocopying training materials, filing, ordering stationery or marketing supplies
• Coordinate with logistics forwarder or courier for the arrangement of incoming and outgoing shipment and delivery
• Other ad-hoc assignments as assigned by the supervisor

Requirements:

• Graduating students Diploma in Business Administration or relevant field of studies
• Good communication (i.e. writing and speaking) and interpersonal skills
• Attention to detail, proactive, self-motivated and willingness to learn
• Possess good customer-focused and results-oriented attitude
• Willingness to coordinate and work with colleagues across other departments or countries
• Proficiency in MS Office (MS Excel, Words and PowerPoint)
• Excellent time management skills and the ability to prioritize work

About the Company:

Rohde & Schwarz is home to in-depth engineering know-how and highly innovative and committed employees. We're recognized as a world market leader in wireless communications. Plus, we develop future-oriented products for many growth markets such as mobile phone technology, radiocommunications and digital television. We do business in more than 70 countries worldwide, and we value individuals who share our main objective: To be the best!

Rohde & Schwarz Singapore is the competence centre in the heart of Asia for sales, systems & projects, service & repair, calibration; R&D and customer support. We aim to bring Rohde & Schwarz's technical competence one step closer to our customers in the region. Together with the Asian subsidiaries and agents, the Regional Headquarters (Asia Pacific) located in Singapore forms the integral part of the company's multi-cultural sales and distribution network to service our customers.

Task: This intern supports the regional marketing team in digital marketing, social media, and marketing operations.

Responsibilities:

• Digital marketing and social media
• Processing marketing leads
• Marketing database cleansing, validation and maintenance
• Generate analytics reports for social ads and marketing activity
• Assist the team in producing marketing collateral and content such as digital banners, brochures, and infographics
• Marketing operations
• Keep up to date with competitor intelligence (activity, promos, etc.)
• Update content for communication to internal stakeholders
• Consolidate and publish regional marketing activity in APAC
• Support APAC Marketing Hub team members in their campaigns and projects
• Support the online and virtual local marketing events

Requirements:

• Graduating students from the School of Business and Media, Arts & Media School
• Major in Marketing, Business or related fields
• Adobe Suite (Premier Pro for video-editing, InDesign / Illustrator for graphic design) skills preferred
• Good interpersonal and communication skills (i.e. oral and written)
• Proactive, self-motivated and willingness to learn

We are seeking a highly motivated Data Engineering Intern to gain hands-on experience in building data infrastructure. You'll develop your problem-solving skills by contributing to the design and implementation of data pipelines and storage solutions. This internship offers an opportunity to learn from experienced engineers within a fast-paced environment, while contributing to the agile development cycle.

ROLES AND RESPONSIBILITIES

• Assist Data Scientists, Data Engineers, and Analysts in building and managing data products, including the SISTIC Data Warehouse/Data Lake.
• Contribute to data pipeline development by learning from experienced engineers and assisting with tasks like design, testing, and documentation.
• Learn to identify and troubleshoot issues in existing data pipelines, gaining experience for future improvements.
• Gain exposure to building data pipelines by working on smaller components or contributing to specific stages.
• Support data warehouse and database maintenance under the guidance of senior engineers.
• Learn to monitor data pipelines and identify potential issues.
• Write clean and well-documented code under the supervision of experienced engineers.
• Gain experience with data ingestion techniques like scripting, web scraping, APIs, and SQL queries.
• Participate in code review sessions to learn from best practices and improve understanding.

SKILLS AND EXPERIENCE REQUIRED

• Strong foundation in computer science or a related field (e.g., coursework, projects)
• Core engineering concepts: Demonstrate a strong desire to learn about core data engineering concepts, such as data pipelines (ETL processes) and data storage solutions (data warehouses and data lakes). Familiarity with Google Cloud Platform would be a plus.
• Strong foundation in Python and SQL: This demonstrates the intern's ability to work with data manipulation tools commonly used in data engineering.
• Interest in learning Apache Spark (PySpark): This highlights the intern's desire to explore big data processing frameworks relevant to the field.
• Big data analytics: Demonstrate a basic understanding of the Hadoop ecosystem, including concepts like distributed storage and parallel data processing.
• Understanding of data warehousing and data lake concepts.

As Regional IT Auditor, you will add value and improve the bank’s Information Technology and Information Security operations by bringing an efficient and disciplined approach to the effectiveness of risk management, control, and governance processes. You will travel and work closely with internal audit counterparts on a regional scale to conduct audit visits. You will have the opportunity to work with the stakeholders to evaluate internal controls and providing recommendations to strengthen these processes.

The Regional IT Auditor will be responsible for conducting IT audits across the Asia Pacific region. This role focuses on evaluating the effectiveness of governance, risk management, and control processes within information technology environments across SMBC APAC offices.

Responsibilities

• Lead and/or execute Information Technology and Information Security audits independently and efficiently, which includes audit planning, key control evaluation and testing, report drafting, as well as follow-up and closure of issues. Perform these audit activities in accordance with the Bank's internal audit methodology.
• Assess the Bank's Information Technology and Information Security internal control environment to provide comprehensive insights into the current risk posture, identify potential vulnerabilities, and recommend strategic improvements. These recommendations aim to enhance the overall security framework and ensure compliance with regulatory requirements.
• Provide value-adding recommendations to management to address emerging issues or remediate identified weaknesses.
• Apply data analytics to assess the internal control environment.
• Establish and develop good working relationships with management of assigned Information Technology and Information Security functions, for which the candidate has been assigned risk assessment responsibilities.
• Contribute to the annual risk assessment exercise by developing a thorough understanding of the business strategy, plans, products, processes, performance, risks, and issues of the assigned Information Techology and information Security functions.
• Perform continuous monitoring on assigned Information Technology an Information Security functions to keep abreast on evolving markets, regulatory, business and operational changes to drive appropriate ongoing audit coverage.
• Perform continuous monitoring of assigned Information Technology and Information Security functions to stay informed about evolving markets, regulatory changes, business, and operational shifts. This ongoing monitoring helps drive appropriate audit coverage.
• Keep abreast of regulatory changes and industry best practices in Asia Pacific region (e.g. Singapore, Australia, India, Seoul, Taiwan, Vietnam, Thailand, etc).
• Participate in the team’s strategic initiatives and projects as opportunities arise.

Requirements

• Minimum of 6 years of experience in IT audit, preferably in a financial services environment. Experience in the APAC region is highly desirable.
• CISA (Certified Information Systems Auditor), CISSP (Certified Information Systems Security Professional), or equivalent preferred.
• Familiar with the regulatory requirements specific to technology risk management in Asia Pacific (e.g. MAS, RBI, APRA, SBV, etc ).
• Familiar with execution of risk-based audit approach.
• Strong understanding of IT audit methodologies, cybersecurity controls, frameworks (e.g., COBIT, ISO 27001, NIST), and ITGC (IT General Controls).
• Proficient in both spoken and written English.
• Good interpersonal and stakeholder management skills.
• Good team player as well as able to work independently.
• Meticulous, disciplined and self-motivated individual with the passion to pursue excellence.

As Regional Internal Auditor, you will add value and improve the bank’s operations by bringing an efficient and disciplined approach to the effectiveness of risk management, control, and governance processes. Specialised in governance and risk management, your role will play a critical part in promoting strong governance and risk management culture across the organization, you will work closely with cross-functional teams and senior leadership to deliver high-quality audit services.

You will travel and work closely with internal audit counterparts on a regional scale to conduct audit visits. You will have the opportunity to work with the stakeholders to evaluate internal controls and providing recommendations to strengthen these processes.

Responsibilities

• Lead and/or execute audits independently and efficiently, including audit planning, key control evaluation and testing, report drafting and issues follow-up and closure. Perform audit activities in accordance with the Bank internal audit methodology.
• Assess the Bank internal control environment with view to provide value-adding recommendations to Management to manage emerging issues or remediate identified weaknesses.
• Apply data analytics to assess the internal control environment.
• Establish and develop good working relationship with Management of assigned Business Units for which candidate has been assigned risk assessment responsibility.
• Contribute to the annual risk assessment exercise by developing good understanding of business strategy, plans, products, processes performance, risks and issues of the assigned Business Units.
• Perform continuous monitoring on assigned Business Units to keep abreast on evolving markets, regulatory, business and operational changes to drive appropriate ongoing audit coverage.
• Participate in Bank’s strategic initiatives / project meeting to promote / enhance the organization's governance and risk culture.
• Participate in the audit department’s strategic initiatives and projects as opportunities arise.

Requirements

• CPA certified or equivalent of an internationally recognized accounting body
• At least 8 years experience in audit of the banking industry with experience in governance and risk management audit
• Familiar with execution of risk-based audit approach
• Strong understanding of risk management frameworks, governance standards, and best practices (i.e. Basel, COSO, Three-line Defense)
• Excellent communication skills, with the ability to present audit findings and recommendations effectively.
• Good interpersonal and stakeholder management skills
• Good team player as well as able to work independently
• Meticulous, disciplined and self-motivated individual with the passion to pursue excellence
• Strong problem-solving skills and attention to detail

As Regional Internal Auditor, you will add value and improve the bank’s operations by bringing an efficient and disciplined approach to the effectiveness of risk management, control, and governance processes. You will travel and work closely with internal audit counterparts on a regional scale to conduct audit visits. You will have the opportunity to work with the stakeholders to evaluate internal controls and providing recommendations to strengthen these processes.

Responsibilities

• Lead and/or execute audits independently and efficiently, including audit planning, key control evaluation and testing, report drafting and issues follow-up and closure. Perform audit activities in accordance with the Bank internal audit methodology.
• Assess the Bank internal control environment with view to provide value-adding recommendations to Management to manage emerging issues or remediate identified weaknesses.
• Apply data analytics to assess the internal control environment.
• Establish and develop good working relationship with Management of assigned Business Units for which candidate has been assigned risk assessment responsibility.
• Contribute to the annual risk assessment exercise by developing good understanding of business strategy, plans, products, processes performance, risks and issues of the assigned Business Units.
• Perform continuous monitoring on assigned Business Units to keep abreast on evolving markets, regulatory, business and operational changes to drive appropriate ongoing audit coverage.
• Participate in the team’s strategic initiatives and projects as opportunities arise.

Requirements

• CPA certified or equivalent of an internationally recognized accounting body
• At least 6 years of Treasury audit experience in the banking industry with experience in leading audits
• Familiar with execution of risk-based audit approach
• Proficient in both spoken and written English
• Good interpersonal and stakeholder management skills
• Good team player as well as able to work independently
• Meticulous, disciplined and self-motivated individual with the passion to pursue excellence

The Operations Supervisor plays a pivotal role in managing international freight movements efficiently and seamlessly. As the primary liaison, the Supervisor engages with suppliers, Logistics Service Providers (LSPs), and internal stakeholders, addressing all global freight-related matters. This role requires proactive follow-up with internal teams on purchase order validation and close oversight of global shipment movements, as well as making critical decisions to resolve operational challenges in a timely and cost-effective manner.

Additionally, the Supervisor plays a key role in leading process transformation initiatives aimed at optimizing shipment workflows and enhancing global freight performance

What you’ll do

Supplier Management

• Guide suppliers through the required processes, ensuring accurate documentation for shipment arrangements.
• Validate POs meticulously; liaise with both suppliers and internal teams to address any validation discrepancies.
• Work closely with suppliers to guarantee cargo preparedness for effective shipment consolidation.

Global Freight Management

• Act as the primary liaison for suppliers, Logistics Service Providers (LSPs), and internal stakeholders, managing all global freight operations matters.
• Oversee LSP performance, ensuring cost-effective execution of shipments within specified timelines and optimizing freight efficiency.
• Collaborate with LSPs to identify solutions for global freight challenges, ensuring timely issue resolution and continuous improvement.
• Ensure the preparation, accuracy, and timely submission of all required documentation and information for shipment execution (e.g., ISF filings).
• Ensure adherence to shipping guidelines (including handling of dangerous goods, temperature control measures, etc.)
• Solicit Ad hoc or Spot freight quotations to secure competitive pricing and enhance cost management strategies.
• Monitor and track shipments daily, ensuring visibility of milestones and prompt communication of shipment exceptions to internal stakeholders.
• Track key performance indicators, drive continuous improvement initiatives, and implement strategies to enhance operational efficiency and productivity.
• Collaborate cross-functionally with internal departments—such as Merchandising, Planning, Finance, IT, and Warehouse Operations—to align freight management with overall business objectives.
• Lead process transformation and cost-reduction initiatives aimed at improving operational efficiency.

Claim Management

• Address cargo discrepancies with warehouse staff and coordinate LSP corrective actions
• Initiate claims procedures against LSPs or cargo insurers when necessary.

Ideal Candidates

• Minimum Diploma and above in logistics, supply chain or relevant disciplines
• Minimum 5 years relevant experience
• Self-motivated with an ability to meet tight deadlines
• Strong team player with collaborative work style
• Exceptional communication skills paired with attention to detail
• Proactive approach towards problem-solving in freight operations
• Professional conduct when interacting with all stakeholders
• Proficiency in English is mandatory
• Skilled in Microsoft Office Suite (Word, Excel)
• Comfortable with the working hours in 12 pm to 9 pm (Monday to Friday) to cover Europe timezone.