Total 122 quality assurance control job vacancies in USA, VA, Suffolk (116 Lake View Pkwy)

About The Company:

About The Role:
Shift Pattern: 4 on 4 off

As part of your role, your key responsibilities will include, but are not limited to:

• Monitoring and responding to calls and requests from all Client locations and staff
• Understand the escalation procedures relating to issues or incidents and know when to escalate or deal locally
• Report to the Security Operations Centre Supervisor any incident outside of your experience or control and follow all actions and issues as required
• Receive out-of-hours calls from the client Helpdesk and escalate as required in line with procedures
• Produce high-quality Reports relating to all Incidents in a timely manner

The ideal candidate should meet the following criteria:

• Must have Right to Work in the UK
• SIA licensed essential.
• Able to interact at all levels from visitors to senior management.
• Ability to lead a team with the ability to motivate, listen, support and communicate effectively

Successful candidates will also be required to undergo screening and vetting (BS7858)



How to Apply:

As an Investigative Analyst (Polygraph Examiner Quality Reviewer), your typical work assignments may include:

• Developing and conducting polygraph examinations of investigative subjects identified in support of agency field offices.
• Identifying information and report polygraph conclusions for potentially pre-disqualifying misconduct described by an applicant assisting agency in determining an applicants' eligibility.
• Verifying applicant statements using polygraph disciplines to support adjudicative decisions by agency for the eligibility of applicants requiring public trust and access to national security.
• Advising various Staff Coordinators, Polygraph Program Manager, and Section Chief regarding polygraph operations and operations policy.
• Performing polygraph quality control (QC) review of DEA polygraph examinations and/or perform polygraph examinations.

As an Investigative Analyst (Polygraph Examiner Quality Reviewer), your typical work assignments may include:

• Developing and conducting polygraph examinations of investigative subjects identified in support of agency field offices.
• Identifying information and report polygraph conclusions for potentially pre-disqualifying misconduct described by an applicant assisting agency in determining an applicants' eligibility.
• Verifying applicant statements using polygraph disciplines to support adjudicative decisions by agency for the eligibility of applicants requiring public trust and access to national security.
• Advising various Staff Coordinators, Polygraph Program Manager, and Section Chief regarding polygraph operations and operations policy.
• Performing polygraph quality control (QC) review of DEA polygraph examinations and/or perform polygraph examinations.

This is a non-bargaining unit position.VA offers a comprehensive total rewards package: VA Nurse Total Rewards.

The incumbent will be a Nurse III Patient Safety Specialist in the Office of the Functional Champion (OFC), providing dedicated support to VA's Electronic Health Record Modernization - Integration Office (EHRM-IO), within the Office of the Deputy Secretary of VA (DEPSECVA). EHRM-IO is responsible for ensuring that VA successfully prepares for, deploys, and transitions to, a new electronic health record (EHR) system. EHRM-IO will ensure the modernized EHR system is positioned to meet VA needs, and enable seamless delivery of healthcare to Veterans and qualified beneficiaries.

The Patient Safety Specialist will assist in the development and implementation of patient safety programs. He/she will have a significant role on behalf of OFC in patient safety planning and will continue to support these activities as the program matures. The incumbent works closely with the patient safety leadership team. Ultimately, the incumbent is responsible for ensuring a safe optimization of the modernized EHR. This position will work with Contractors, the Office of the ADUSH for Quality, Safety, and Value, and other partners to:

• Evaluate and review the EHR implementation safety processes and confer with leadership to evaluate and initiate changes.
• Will be familiar with all aspects of the Patient Safety Program including reporting, analyzing data, creating reports, education, policy changes, and promoting a culture of safety for Veterans.

• Establish methods to monitor the patient safety management process and maintain appropriate documentation.
• Collaborate with EHRM-IO leadership and safety partners to assess and improve systems of care delivery

• Proactively engage and identify Serious Safety Events (SSEs) utilizing a standardized classification system and facilitate investigation and action plan development in response to SSEs.

• Review, report, data trend, and track patient safety related events and near miss events, risks and issues

• Facilitates Root Cause Analyses for SSEs across the health system and helps lead the organization in adopting and embracing a culture of high reliability and safety.

Supervises a staff of Air Traffic Control Specialists that is responsible for carrying out air traffic control assignments within a geographic area.

Plans and assigns work to be accomplished by subordinate employees. Sets work priorities and schedules. Approves leave; gives advice, counsel, and instruction to employees on both work and administrative matters. Evaluates performance of employees and recommends performance ratings. Hears and resolves complaints from employees and refers group grievances and more serious unresolved complaints to a higher level manager. Identifies and arranges for developmental and other training needs of employees. Finds ways to improve production or increase the quality of the work directed. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Recommends goals and objectives for the area and tracks accomplishments.

Communicates and reinforces diversity and EEO policies and programs in all areas of responsibility, including selections, training, and transfers. Supports and participates in the labor management partnership process, and fosters a work environment where all employees are treated in a fair and equitable manner.

The Operations Supervisor reports to the Operations Manager. Performance is evaluated upon the effectiveness with which assigned program objectives are achieved.

• Serving as a geographical area technical coordinator.
• Providing technical leadership and coordinating data collection, data quality control, handling and analysis for development, maintenance and use of ecological sites.
• Coordinating training, and overseeing work of state, field office, and soil survey office staffs.
• Collaborating with MLRA Soil Survey Offices in the assigned area to collect information for development, improvement and utility of Ecological Site Descriptions (ESDs)

• Serving as a geographical area technical coordinator.
• Providing technical leadership and coordinating data collection, data quality control, handling and analysis for development, maintenance and use of ecological sites.
• Coordinating training, and overseeing work of state, field office, and soil survey office staffs.
• Collaborating with MLRA Soil Survey Offices in the assigned area to collect information for development, improvement and utility of Ecological Site Descriptions (ESDs)

Directs a highly technical workforce that provides either air traffic control services and/or tactical and strategic support. The work impacts the effectiveness and efficiency of the day-to day operations of the facility. Work typically impacts the safe, orderly, and expeditious movement of aircraft as well as the efficient operation of segments of the aviation industry.

Provides training, coaching and guidance to subordinates and facilitates team building throughout area(s) of responsibility.

Integrates support resources with operational needs to maintain effective air traffic control service, and may work other than administrative shifts to meet this requirement. Using measures of organizational performance, continuously reviews work processes to assure that results meet the agency's mission and the customer's needs, adds value to facility services, and are efficiently achieved.

Assigns and reviews work. Plans work and sets priorities and schedules. Approves leave; prepares schedules for completion of work; assigns work to subordinates based on priorities; evaluates work performance of subordinates ensuring equity of performance standards and ratings; gives advice on work and on administrative matters; Identifies and arranges for developmental and other training needs of subordinates. Makes decisions on work problems presented by subordinates; hears and resolves group grievances and serious employee complaints; effects disciplinary actions; recommends/approves selections and transfers; recommends/approves awards. Deals with labor representatives concerning workforce issues. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Provides input to and contributes to the accomplishment of facility goals and objectives. Serves as a member of the management team to improve organizational performance and to meet strategic goals.

Communicates and reinforces diversity and EEO policies and programs in all areas of responsibility, including selections, training, and transfers. Participates in the labor-management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner.

Meets and has frequent contacts with both internal and external customers including subordinates, other peer management representatives, union representatives, administrative support staff within the facility, higher ranking managers and supervisors, members of the general public, and representatives of the aviation industry.

The Operations Manager reports to the Air Traffic Manager. Performance is evaluated upon the effectiveness with which assigned program objectives are achieved.

Supervises a staff of Air Traffic Control Specialists that is responsible for carrying out air traffic control assignments within a geographic area.

Plans and assigns work to be accomplished by subordinate employees. Sets work priorities and schedules. Approves leave; gives advice, counsel, and instruction to employees on both work and administrative matters. Evaluates performance of employees and recommends performance ratings. Hears and resolves complaints from employees and refers group grievances and more serious unresolved complaints to a higher level manager. Identifies and arranges for developmental and other training needs of employees. Finds ways to improve production or increase the quality of the work directed. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Recommends goals and objectives for the area and tracks accomplishments.

Communicates and reinforces diversity and EEO policies and programs in all areas of responsibility, including selections, training, and transfers. Supports and participates in the labor management partnership process, and fosters a work environment where all employees are treated in a fair and equitable manner.

The Operations Supervisor reports to the Operations Manager. Performance is evaluated upon the effectiveness with which assigned program objectives are achieved.