Total 33 pr media communications job vacancies in Shibuya, Tokyo

As the Paid Media Planner, you contribute to added customer value, a strong brand and increased fashion perception by setting customer-centric communication plans across specified paid media channels. You work towards aligned and cross-functional goals, driving customer development & profitable sales and brand growth in your sales market through locally relevant paid media channels; in strong alignemtnw ith the regional stakeholders and global paid media team.

Your strategic thinking involves goal-setting, audience definition, and selecting suitable channels and ad formats, aligning with marketing objectives and budget constraints. You leverage strong analytical skills to optimize advertising campaigns, interpreting metrics such as click-through rates, conversion rates, ROI, and CPA, as well as Recognition, Consideration and Purchase Intent. As a Paid Media Planner, you have a keen eye to detail and the ability to manage multiple campaign elements.

Key responsibilities

• You plan, create, and execute paid media plans and advertising campaigns connected to the strategy, budget and goals in your market that align with the overall marketing objectives and budget direction.
• Secure media investments that are optimized towards performance and brand goals, ensuring channel performance from a sales and consumer/customer perspective.
• Responsible for driving customer growth, retention and as well as attract new customers via local paid channels.
• You use your strong analytical skills to interpret campaign performance metrics, such as Recognition, Consideration, Purchase Intent as well as short- and long-term ROI.
• Strong communication and leadership skills for coordinating cross-functional teams and stakeholders in a retail-focused Customer Activation & Marketing department.

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help connect the modern enterprise to operate faster and be more scalable than ever before. 

This executive role is an exciting opportunity to join one of the fastest growing cloud software companies and Forbes Magazine’s #1 Most Innovative Company in a highly visible role with massive potential impact. 

To propel our next phase of growth, ServiceNow is investing in Telecom, Media and Tech (TMT) Global Vertical Solutions and Go-To-Market organization. We’re building a team of entrepreneurial and collaborative individuals who are passionate about the opportunity to transform telecommunications leveraging ServiceNow’s powerful digital workflow platform. 

Join a team that will fundamentally re-shape TMT, partnering with leading service providers and the most disruptive software partners in the world. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations, and a career at ServiceNow means challenging yourself to always be better.

The Position

We are looking for a Head of TMT, Japan to join our TMT Global Vertical organization. The ideal candidate is a TMT industry expert with knowledge of Industry pain points, business processes, system landscapes, and solutions, especially in customer service, ordering and/or service assurance domains. The ideal candidate will closely align with our account teams in a few strategic clients to seed and develop strategic opportunities based on industry solutions. S/he has a point of view on how operational transformation can differentiate the employee and customer experience in TMT. S/he has experience building executive relationships and selling enterprise software solutions into the TMT industry in Japan. Finally, s/he is passionate storyteller with the ability to communicate an innovative vision and roadmap for the TMT industry. 

This role will serve as ServiceNow’s thought leader for the TMT industry in Japan. The Head of TMT will build trusted relationships with customer and partner executives, partner with sales leaders and account teams on strategic planning and execution, take new industry solutions to market, seed and develop new solution-based opportunities, and tailor solutions and content as needed to the Japan market. 

• 社内外の各専門領域のスタッフと緊密に連携しながら、クライアントの課題解決に繋がるデジタルマーケティングのPDCA全プロセスを手がけていただきます。

• ディレクターとして成果物に責任を持って企画から納品までをご担当いただくことになりますが、これはクライアントのデジタル戦略の中心的な役割を担っていただくことにほかなりません。

• 個人の能力を大きく発揮できるポジションですが、経験豊かな先輩やチームがしっかりとサポートしますので安心して業務に取り組んでいただける環境です。

• デジタルチームでは出社とリモートワークのハイブリッドで業務を行っています。リモートにおいてはMicrosoft Teamsを使用して日々の業務報告だけでなく、ざっくばらんに相談や雑談を行っており、気軽にコミュニケーションを取りやすい雰囲気を作っています。有休も取得しやすく、メリハリをもって働き、しっかり休める環境です。育休から復帰し、子育てと両立しながらリモートワークも活用し業務を行っている社員もおり、あなたのライフスタイルに合わせた働き方が可能です。手持ちの案件の状況によっては忙しいこともありますが、一つの目標に向かって、それぞれの領域のプロフェッショナルが一丸となって、クライアントのためによりよい提案を作り上げていくことにやりがいがあります。

業務内容

• アカウントチームなど社内他チームと連携したWebサイトの制作ディレクション

• クライアントや制作会社との各種コミュニケーション

• 各種CMSの規定に沿った更新オペレーション

• Google Analytics、Search Console等を使用したアクセス解析・改善提案

• 成果物のクオリティマネジメント

• デジタルマーケティングの企画立案

Your Career

As our Solutions Consultant Manager(Pre-sales Manager), you are the technical leader for your District Solutions Consultant(Accout Pre-sales) team.You will manage a team of 5-8 SEs. Your team will primarily engage in sales activities for companies in the Retails,Media and Logistics industries.You will work closely with the District Sales Manager and, along with your team, build relationships with your customers with the goal of helping them detect and prevent advanced cyber attacks and breaches. Our customers need guidance on what applications to deploy from our platform. Your guidance, expertise, and mentorship of your team of SEs will keep them ahead of the latest cyberthreats and staying on the leading edge of prevention.

We are looking for a leader to develop our sales teams, providing training and technical support as a product expert. Additionally, you will provide feedback to the product management team on new feature requests and product improvements based on what you learn from your customer base. Your team, in partnership with the sales account managers, will displace competitor technologies and build market share within your targeted list of major accounts, and most importantly, help your client sleep at night as they use our products to build secure digital transactions.

Your Impact

• Recruit and hire new systems engineers into the territory, hiring the best talent in the industry

• Responsible to train, mentor, and review employees on your team, keeping them engaged and successful in their careers 

• Support field systems engineer team in complex evaluations, problem-solving and challenging customer environments

• Define and create an updated system engineering training curriculum

• Develop relationships with channel partners and their technical teams to ensure colleagues are appropriately trained and can support our installations

• Provide effective technical leadership in customer interactions to include sharing security trends and standard methodologies employed by other customers to actively be part of the selling process

• Act as a floating Solutions consultant and fill in for existing team members if there is a resource conflict or vacation coverage challenge

• Act as an escalation point for pre-sales and post-sales technical issues that arise 

• Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business

• Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO

• Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to plan for 

• Discuss competitor products in the marketplace and positions ours as the best alternative

• Working with Product Management, Technical Marketing, and R&D to build requirements and product features for our large customers and provide feedback from customers 

• Provide design consultation and standard methodology mentorship for rollout, implementation, and policy conversion during the 'pre-sales' process for strategic opportunities

• Ownership of advanced 'proof of concept' testing in strategic accounts either at the customer site or our lab facilities

• Provide advanced 'Partner SE' training for updates in our product suite

• Maintain a general understanding of competitor selling strategies

• 50-75% travel within the region

As a PR Supporter,Responsible for garment send-outs and keeping garment stock in order to guarantee product placement and credits for H&M. Works alongside the local Showroom team with the running and upkeep of the local showroom.

Key responsibilities: 

• Supporting to influencer activation
• Sample unpacking
• Overall support for PR works

PRサポーターとして、H&Mの商品を紹介すること、ガーメントの発送業務、在庫管理などのオペレーションを担当します。ショールームの運営と維持管理をチームと協力して行います。

主な責任：

• インフルエンサーの活性化をサポート
• サンプルの商品のアンパッキング
• PR業務全般のサポート

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Social Media Manager (JP)

Fixed term contract

As the social media manager in Japan, you will help build and execute the social media strategy, initiatives, and projects for the world's largest technology company. Working with the Local and Regional Program Manager, you will support all things social — from always-on content and social-led campaigns to influencer activations and event amplification — by leading the day-to-day operations as well as content development and community management for the Japan brand channels. As a social media strategist, project manager and community manager, you will wear many hats. Thus, the ability to analyze trends and situations quickly and pivot effectively is as critical to this role as deep audience understanding to build long-term strategies and plans.

Role:

• Support social marketing activities for the Japanese market, both always-on content, community management and campaigns
• Working closely with and partnering Program Manager, lead social media content strategy, and development, including editorial calendar, copy review and publishing for the Japanese markets
• Liaise with internal stakeholders and agencies to source assets, including images, videos, copy and design
• Be the filter for the Japanese market, ensuring regional programs are optimized for the local market
• Build and manage strong relationships with Creators in Japan throughout various verticals to increase authentic advocacy and brand love
• Support the Program Manager in performance reporting, social media audits and competitive analyses

You:

• Degree in Business, Communications, or Marketing preferred, or equivalent industry experience
• 7+ years of experience in tech, marketing or related industry
• A passion for social media and content development
• Ability to communicate effectively – in written and verbal forms – in English and Japanese
• A strategic and creative thinker who is able to navigate around an always-on social landscape
• Solid project management experience
• Proficient understanding of social media analytics
• Experience with a social media publishing tool like Sprinklr
• Ability to bring order and attention to detail to complex stages of each project
• Prior experience with communicating with local and geographically dispersed stakeholders to deliver clear instructions and messaging
• Passionate about working as part of a larger team to deliver a common goal

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Your Career

戦略アカウント営業第二部では、日本の大手エンタープライズ企業の中で金融業界ならびにメディア・流通小売サービス業界の日本のトップ50に対し、新規開拓とアカウントマネジメントを担っております。担当する顧客の問題解決のための包括的な提案を行います。テクニカルなアドバイザーとして顧客と信頼関係を築き営業活動を支援します。当社の幅広い製品ポートフォリオを理解しそれらを組み合わせて最適なソリューションを提案するプリセールスエンジニア、アカウントSEの役割を担っていただきます。

Your Impact

・既存の顧客や見込み客に対して、当社のセキュリティ製品の技術的メリットを提示し、説得力のある製品デモを提供し、技術的な疑問に対してソリューションを提供
・主要なユーザーアカウントに対する設計、実装、プラットフォーム移行に関する概要設計サポートを含むコンサルティングとベストプラクティス ガイダンスを提供
・顧客のPoC検証の設計試験支援、及び検証のサポートを提供
・顧客の課題に対しての技術アドバイザリの提供や解決プロセスをリード

スマートニュース株式会社は、「世界中の良質な情報を必要な人に送り届ける」をミッションに掲げ、2012年6月15日に設立されました。日本と米国でニュースアプリ「SmartNews（スマートニュース）」を運用しています。

世界中の膨大な情報を日夜解析し続けるアルゴリズムと、スマートデバイスに最適化された快適なインターフェースを通じて、世界中から集めた良質な情報を一人でも多くの人々に届けていきたいと考えています。

スマートニュースは東京、サンフランシスコ、パロアルト、ニューヨーク、シンガポールにオフィスを構えています。私たちとともにグローバルスタートアップとして、ミッションの実現を目指していただける方は、ぜひご応募ください。

業務内容

スマートニュースにおいて、ビジネスの根幹となるコンテンツ拡大、コンテンツパートナーリレーション、事業開発業務をチームマネージャーとしてリードしていただきます。

• コンテンツ拡張戦略の立案、実行
• 新規パートナー、新規コンテンツの獲得
• 既存パートナーとの交渉や関係強化施策の立案、実行
• コンテンツパートナーとの新たな取り組みの創出、実行
• コンテンツおよびコンテンツパートナー観点でのプロダクト改善計画の立案、実行
• 効果改善のためのデータ分析、レポーティング

必須要件：

• メディアビジネスに関連する多様な事業開発プロジェクトをリードした経験
• メディアビジネスへの深い理解と、外部パートナーとの連携業務で3年以上の経験
• ハイレベルも含めた複数のステークホルダーとの協業を可能とする高いコミュニケーションスキル
• ジャーナリズムやコンテンツエコシステムに関する強い問題意識
• 戦略的な思考力、新しいテクノロジーへの学習意欲、ビジネス提案力と推進力
• マネジメント経験

• 語学力
• 日本語：ビジネスレベル
• 英語：読み書きができるレベル

歓迎要件：

• 新規事業開発の経験
• サブスクリプションビジネスに関する経験
• プロダクト開発に関連するプロジェクトでエンジニアやデザイナーと共に働いた経験
• ビジネスレベルの英語力
• コミュニティ構築経験

Working Condition

• オフィス：東京

詳細はこちらのリンクをご確認ください

• 毎年の健康診断
• 対象者に対して、就労ビザの取得サポートが可能です。当社では転勤支援サービス会社と提携し、日本での就労に必要な移住手続きを支援しています。

詳細はこちらのリンクをご確認ください

• Balancing the diverse needs and priorities of different hotels and stakeholders within the Japan region. 
• Mange senior relationships with media and agency partners.
• Interact with senior leadership team for media opportunities in Japan.
• Drive marketing and communications KPI’s across a rapidly growing portfolio of hotels and brands.
• This contract is fixed-term. (until April 2025)
• 日本国内の様々なホテルや関係者の多様なニーズとプライオリティを認識し、バランスを取りつつ調整して仕事を行います。
• メディアや代理店との良い関係を維持します。
• 日本でのメディア露出について、シニアリーダーシップチームと連携を取りながら進めます。
• 急速に成長しているホテルやブランドのポートフォリオ全体で、マーケティング＆コミュニケーションのKPIを推進します。
• 本契約は有期雇用契約です。（～2025年4月末まで）

We are looking for an experienced media manager to join our team working on a key piece of business for Publicis Media. In this role, you will be expected to formulate media strategies and execution plans integrating online/offline, and implement PDCA cycle of the measures. Working closely with the Client Lead, as the manager you will be expected to be able to work independently, manage media planners and executives in maintaining and improving quality (lead design, KPI setting, effectiveness simulation, budget allocation, etc.).

You will also be expected to build, maintain, and improve relationships with clients, along with the early recognition of issues and lead appropriate actions.

Strategy & Planning:
• Experience providing services to global clients e.g. strategy, plan development, and support for clients
• Deliver best in class media work through close communication with Global/Regional and local clients.
• Lead general media planning work integrating on/off digital, TV, OOH, etc. based on target analysis using various types of data.
• Lead media buying and overall management of operational work
• Ability to work independently to create, propose, and implement plans
• Client facing/presentation (including documentation)

Leadership & Team Management:
• Leading the entire team as a manager to maintain and improve quality.
• Help develop media planning, digital planning, and communication strategy development skills within your team
• Lead close collaboration with external partners

Financial Management:
• Aid in managing and reporting on media budget spend to ensure effectiveness and ROI.
• Assist with financial processes to guarantee precise invoicing and budget management.

Continuous Learning:
• Stay informed of industry trends related to your clients and its competitors.
• Understand and apply the cultural and market-specific nuances of the Japan market to enhance campaign effectiveness

We are looking for a social media expert who will partner with social analysts, strategists, planners, account managers, and content experts. They need to be social by nature, understand the platforms and be able to keep up with the ever-changing environment of social. The roles given below are crucial throughout all our business cycle, from the new business acquisition (Line especially), managing & retaining, to the greater customer success, aligning with a client’s business challenges with industry expertise to demonstrate compelling strategies, plans, and solutions for clients, with our team.  

• We’re looking for an experienced Sr. Social Media Strategist. You will need a minimum 8-10 years related experience, including time working in the social media in Japan.  

• Knowledge of all the major social platforms including, but not limited to, Meta, Twitter, LINE, YouTube and Instagram. Knowledge of how social fits into digital landscape is a must. 

• Knowledge of workings on the LINE platform, strategically connecting Line with the right Content, Media and to CRM while leverage the platform smartly across the purchase funnel to show end to end conversions will be a key part of this role.  

• Strong team management skills, ensuring the team is supported and clear about the campaign & always-on aims and their roles in achieving this.  

• Strong client management skills, meaning the client is confident in the consultancy provided; work is delivered on time and to a high standard; targets are reached.  

• Strong strategic thinker with ability to plan campaigns, manage day to day tasks while still considering long term aims and targets.  

• You will be interested in the latest paid techniques across social media and have experience in planning paid campaigns, with a focus on Facebook, Instagram and Twitter.  

• Ideally can lead a team and constructively advise them on how to do social better for clients.  

• Familiar with Business Manager and Ads Manager to set up and optimise paid social campaigns.  

• Good understanding of the influencer marketing landscape.  

• Support the Head of Content in growing the business and the team, whilst taking care of key growth accounts. 

Koala is a high growth ecommerce startup originating in Sydney, Australia. We provide furniture for the digital age, and have become well known in Australia and Japan because of our approach to marketing & retail which is more akin to a tech-company. In just over 6+ years in Japan we have achieved significant growth and we're only just getting started! 

Koala’s mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way  in Japan people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala
Earned media and influencers are a key growth driver for brand awareness & revenue for Koala Japan. The chosen candidate will be someone who brings a modern approach to a traditional industry in Japanese PR & Communications, constantly on the lookout for new ways to grow the business via worthy PR stunts, campaigns & initiatives.

What key responsibilities does this role have @ Koala?

• Create PR & Communication strategies for brand, new products and promotions 
• Work with PR agency, lead ideation & execution of PR initiatives that will drive earned media or viral attention
• Develop PR plan and calendar monthly, quarterly in line with marketing strategy
• Work with other Marketing functions (Creative and Sales Marketing) to align brand voice, and communicate this across holistic media channels
• Content production of PR-related materials such as press releases, PR event production, campaigns etc
• Tap into a broad network of journalists & TV networks to drive earned media 
• Work with agencies, create and manage influencer campaign that will drive site traffic and conversion
• Plan & manage owned and earned social media contents and operations 
• Support to supervise metric driven reporting of PR & communication activities 
• Bring a revenue & growth-oriented mindset to PR
• Project management and future team management

Ideal background…

• 5+ years working experience with a PDCA cycle mindset
• Experience of learning a lot from work failures
• 3+ years experience of producing owned media content
• 5+ years experience working within a communications agency or in-house consumer brand
• Experience and enjoyment working in fast-paced global start-up business environment
• Prior contacts with local journalists and media preferred 
• Experience working within social media/ influencer marketing/ PR preferrable 
• Demonstrable knowledge showing use of data/how data informs PR
• Interest in growth or performance marketing, and how these interact with PR is a bonus
• Japanese native level and English business level is required

Treehouse Perks and Privileges…

Koala is only as good as its employees are happy - and we’re one happy international bilingual bunch! We offer our teams flexible hybrid working options and the freedom and autonomy to do their best work in a way that works for them from anywhere in the globe! Whether that’s working your own version of 9-6, working from home in your pajamas from time to time or hanging out at our Treehouse (this is what we call our office digs) in Omotesando, or enjoying the 20+ days annual leave (+generous time off for volunteer, parental, Koala life leave and more) you decide whatever helps you find your flow! The Treehouse has plenty of social activities to get involved with, including Thursday lunches, and help you get to know your fellow Koalas better as well as free Koala products for all employees - who better to shout from the tree tops how awesome our products are, right?! We also recognize that we can’t grow as a brand unless we support the growth of our teams so this is a strong focus for us via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days. Lastly and importantly our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support. We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding,  1% and so much more. All in all, the Koala Kommunity is a great place to hang out in and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always curious to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change uber quickly. Honesty and selflessness drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers, LinkedIn, or the great work we do with Work180.

Koala is a high growth ecommerce startup originating in Sydney, Australia. We provide furniture for the digital age, and have become well known in Australia and Japan because of our approach to marketing & retail which is more akin to a tech-company. In just over 6+ years in Japan we have achieved significant growth and we're only just getting started! 

Koala’s mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfilment platform, incredible customer service and social good; we are changing the way  in Japan people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala

We are looking for a Social Media Ad Creative Specialist to support our Growth team in Japan. The chosen candidate will primarily focus on producing highly engaging Instagram Reels Ads in Japanese: but will also be in charge of ad creative content for Meta, YouTube & Tik Tok. Must be someone who lives and breathes social media. They will be in charge of ad content from ideation to production, and will work with creators to develop effective content for our brand on a weekly basis. Must be able to create content (including copywriting) in Japanese.

What key responsibilities does this role have @ Koala?

• Discover and create engaging hooks for each piece of content, ensuring all content is optimized to capture the maximum views and keep users engaged throughout
• Assist the Growth Lead to produce content based on the testing framework for incremental content improvements, seeking insights from user interaction across platforms
• Manage and lead outreach to content creators: facilitating constant stream of content each month via gifting products
• Provide insights for content briefs going forward based on hook and engagement requirements
• Analysis of Paid Social Creative performance using tools such as ‘Motion’ and ‘Facebook Ads Manager’, then using insights to optimize existing & future contents
• Understand & share trends in Japanese social media content such as Instagram, Tik Tok etc
• Lead and contribute to content brainstorms & strategic development for Paid Social
  

Required skills and experience

• Business level Japanese and above (ideally native, but not pre requisite).  Proficiency in Business English. 
• Ability to work in a fast paced DTC ecommerce marketing team
• Video editing skills in SNS centric platforms such as CapCut
• 2 years+ Digital Marketing background
• Basic copywriting skills in Japanese
• Basic data analysis skills

Treehouse Perks and Privileges…

Koala is only as good as its employees are happy - and we’re one happy international bilingual bunch! We offer our teams flexible hybrid working options and the freedom and autonomy to do their best work in a way that works for them from anywhere in the globe! Whether that’s working your own version of 9-6, working from home in your pajamas from time to time or hanging out at our Treehouse (this is what we call our office digs) in Omotesando, or enjoying the 20+ days annual leave (+generous time off for volunteer, parental, Koala life leave and more) you decide whatever helps you find your flow! The Treehouse has plenty of social activities to get involved with, including Thursday lunches, and help you get to know your fellow Koalas better as well as free Koala products for all employees - who better to shout from the tree tops how awesome our products are, right?! We also recognise that we can’t grow as a brand unless we support the growth of our teams so this is a strong focus for us via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days. Lastly and importantly our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support. We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding,  1% and so much more. All in all, the Koala Kommunity is a great place to hang out in and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always curious to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change uber quickly. Honesty and selflessness drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers, LinkedIn, or the great work we do with Work180.

はじめに

あらゆる価値を循環させ、あらゆる人の可能性を広げる

「地球資源が限られているなか、より豊かな社会をつくるために何ができるか」。2013年、創業者の山田進太郎が世界一周の旅で抱いた課題意識から、フリマアプリ「メルカリ」は生まれました。私たちは、物理的なモノやお金に限らずあらゆる価値を循環させることで、誰もがやりたいことを実現し、人や社会に貢献するための選択肢を増やすことができると信じています。

テクノロジーの力で世界中の人々をつなぎ、あらゆる人の可能性が発揮される世界を実現していきます。メルカリグループの目指すべき方針についてはMercari Culture Docをご覧ください。

選考における機会の平等

メルカリでは、バックグラウンドによって個人の可能性が決めつけられることなく、自由に価値を生みだす機会を手にできる社会の実現を目指しています。そしてメルカリがミッションを実現するために「Inclusion & Diversity」という考え方は不可欠な存在だと考えています。

採用活動においても、メルカリのミッション・バリューに共感する、様々なバックグラウンドの方にジョインしていただけるよう、年齢、性別、性的指向、人種、宗教、身体能力、その他記号に基づくあらゆる差別をなくすことを約束します。詳しくはI&D statementをご覧ください。

チームのミッション・求められる役割 / 業務内容

チームのミッション・求められる役割

• エンジニアリングオフィス（EO）のミッションは、強固なエンジニアリング組織を確立することです。エンジニアリング部門がお客さまに迅速かつ継続的にバリューを効果的に提供できるよう、最高のエンジニアリング体験を提供する社内のプロジェクトや仕組み作りをリードしています。
• このミッションを達成するために、社内外のステークホルダーとコミュニケーションを取りながら、様々な改善活動を企画、実施、推進していただきます。
• 今回募集するTechPR担当は、Mercariエンジニアリング組織の活動を外部に発信し様々な認知向上策(技術ブランディング活動)を自ら施策を考え、それを実行できる方を求めています。メルカリはアウトプット活動を盛んに行っていますが、まだまだ改善の余地があります。更なるアウトプットレベル向上を一緒に目指す方を求めています。

※メルカリのミッション・バリューについての詳細はこちらをご覧ください。

具体的な業務内容は下記のとおりです。 

• 技術ブランディングに関する外部発信戦略の立案、実行
• SNS、Mercari Engineering Website、YouTubeなどの運用、改善 (Tech Blog含む) 
• メルカリ主催の外部向け技術イベントの計画、実行
• 技術コミュニティ、技術カンファレンス、OSSなどへのスポンサーシップの計画、実行
• TechPR活動に関するリソース管理(予算、ノベルティなど)
• 外部への情報発信を促すための文化醸成

ユニークなチャレンジ

• EOの活動は多岐に渡りますので、メンバーが持つスキルも多様です。そのようなチームの中で各人の強みと特性を生かし、チームでことを成し遂げていくために、より多くのメンバーが、より多くの活動をカバーできるスキルを持つことを推奨しています。自分の可能性を限定せずにスキルを伸ばし、仕事の幅を広げていくことが可能です。

• メルカリは絶えず成長を続けているため変化が多いです。変化に対応するために常に柔軟性が求められ、同時に新しいスキルを学ぶ機会も多く常にチャレンジし続けることができます。
• メルカリは一般社団法人日本CTO協会主催の「Developer eXperience AWARD」で2年連続「開発者体験ブランド力」調査の1位に選ばれています。同領域ですでに高い評価を得ている環境の中で、さらに高みを目指すための挑戦ができます。
• メルカリは日本国内だけでなく、日本国外での認知度向上も目指しており、海外のコミュニティやカンファレンスへのスポンサーシップなど、グローバルな挑戦にも取り組むことができます。

必須条件

• メルカリグループおよび各カンパニーのミッションとバリューに共感していただける方
• IT業界での5年以上の実務経験（プロジェクトマネジメント経験があるとなお良し）
• 国内外の外部企業との契約交渉、発注管理経験
• エンジニアとの協働経験（エンジニア・人事・採用・広報いずれの役割でも可）
• チームや組織の制度やルールを設計し実際に導入した経験（少人数のチームでのルールのようなものでも構いません）
• エンジニアリング組織の改善に対する熱意

歓迎条件

• エンジニア、もしくはEngineering Managerとしての経験
• 外部向けの技術に関する情報発信・広報活動の経験
• コミュニティマネジメントの経験

選考のポイント

• 複数の論理的仮説を立て、それぞれのメリット・デメリットを説明し、説得力のある提案を行うことができる。
• 大人数を巻き込む問題解決手法を採用し、大胆なアプローチを示すことができる。
• 品質、コスト、納期をバランスよく重視し、適切な優先順位付けを行いながら、全体像を描き、大規模プロジェクトの実施を構想することができる
• データを用いた目標設定、データ取得方法の理解、データからの洞察の抽出ができる。
• 社内に蓄積されたナレッジを活用することを意識し、短期的な解決策と、問題の再発を防止するための長期的な構造的な解決策の両方を含むアプローチを検討することができる。
• お客さまの問題に効率的に対応・解決し、その過程で強固な関係を築くことができる。

　※詳しくはこちらのページをご覧ください。

語学力

• 日本語：Independent (CEFR - B2)  必須
• 英語：Independent (CEFR - B2) 必須

関連記事

• 開発者体験ブランド力が高い企業に迫る！ | メルカリが考える開発者体験と技術広報｜一般社団法人 日本CTO協会
• 強いエンジニア組織に必要な、6つの技術以外のこと – メルカリ編
• コミュニティへの恩返し！潜入リアルイベント（DroidKaigi 2023編）
• メルカリ、Developer eXperience AWARD 2023にて「開発者体験ブランドランキング」で2年連続1位に選出されました

雇用条件

雇用形態

正社員

• 試用期間：入社 (入社日から3ヶ月後まで）※条件は本採用時と同様

オフィス

六本木

• 受動喫煙対策: 屋内全面禁煙
• メルカリには「YOUR CHOICE」というワークスタイルに関する制度があります。 オフィス出社をすることも、フルリモートワークを選択することも自由に選択することができます。※一部職種を除く

勤務時間

• フレックスタイム制（コアタイムなし・フレキシブルタイムなし）
  ※一部職種・業務を除く

休日・休暇

• 完全週休2日制（祝祭日、年末年始 等）
• 有給休暇、慶弔休暇、リラックス休暇、Sick Leave

給与

• 月給制（固定残業代含む）
• スキル・経験・能力に応じて決定いたします
• 毎年2回見直し
  
  

ベネフィット

• 各種社会保険完備
• インセンティブ制度あり
• 社員の家族を含めた支援制度
  ※詳しくはこちらのページをご覧ください。

サポート

• リロケーションサポート
• 言語学習のサポート
• 翻訳と通訳のサポート
  ※詳しくはこちらのページをご覧ください。

メディア

コーポレートサイト

• 株式会社メルカリ
• 株式会社メルペイ 
• 株式会社メルコイン
• メルカリ（USオフィス）

オウンドメディア

• Mercari Careers
• メルカリのエンジニア情報ポータルサイト
• メルカリの人を伝えるオウンドメディア「mercan」
• Mercari US Careers
• Mercari US Blog
• Mercari AI

Introduction

Circulate all forms of value to unleash the potential in all people

"What can I do to help society thrive with the finite resources we have?" The Mercari marketplace app was born in 2013 out of this thought by our founder Shintaro Yamada as he traveled the world. We believe that by circulating all forms of value, not just physical things and money, we can create opportunities for anyone to realize their dreams and contribute to society and the people around them. Mercari aims to use technology to connect people all over the world and create a world where anyone can unleash their potential.For more information about Mercari Group’s mission, see Mercari's Culture Doc.

Equal Opportunity Hiring

Here at Mercari, we work to realize a world in which no one’s potential is limited by their background and everyone has the opportunity to freely create value.

We also firmly believe that a mindset of Inclusion & Diversity is essential for us to achieve our mission.This, of course, extends to our hiring practices as well. Mercari is committed to eliminating discrimination based on age, gender, sexual orientation, race, religion, physical disability, and other such factors so that anyone who shares our mission and values can join us, regardless of their background.

For more details, please read our I&D Statement.

Team’s Mission / Work Responsibilities

Team mission:

• The mission of the Engineering Office (EO) is to establish a resilient Engineering Organization. We’re leading in-house projects and mechanisms in order to deliver the best engineering experience to engineers, as the engineering division delivers effectively on our values quickly and continuously to our customers.
  
• In order to achieve this mission, you’ll plan, implement and promote a wide array of improvement activities, while communicating with both internal and external stakeholders.
  
• This role expects a Tech PR representative who can communicate the activities of Mercari's Engineering Organization to the outside world, through planning out various recognition measures (technical branding activities) and executing them autonomously. While Mercari is actively engaged in output activities, there is still room for improvement. We are seeking someone who aims to further improve the level of output together with us.
  

Specific work responsibilities include the following: 

• Planning and execution of the external communication strategies related to technical branding activities
• Operations and improvements of social media accounts, Mercari Engineering Website, YouTube, etc. (including the Tech Blog)
• Planning and execution of external tech events hosted by Mercari
• Planning and execution of sponsorships for tech communities, tech conferences, OSS, etc.
• Resource management for Tech PR activities (budget, swags, etc.)
• Fostering a culture that encourages external outputs

Unique and Bold Challenges

• EO covers a wide variety of areas, so many skills will be necessary. The strengths of each member of the team are used in unison to accomplish different tasks.
• EO always tackles new challenges to improve the division through new approaches. Since Mercari continues to grow constantly, members need flexibility in learning and adapting to new skills. At the same time, there are many opportunities to learn new skills, allowing you to continuously take on challenges.
• Mercari has been ranked No.1 for two consecutive years in the "Developer eXperience AWARD" organized by the Japan CTO Association in the "Developer Experience Branding" survey. In this highly regarded environment, there are opportunities to further improve our recognition.
• Mercari aims to increase recognition not only within Japan but also internationally, and you can also engage in global challenges such as coordinating sponsorship opportunities for overseas communities and conferences.

Required Qualifications

• Shared understanding and belief in our company’s mission and values
• 5+ years experience in the IT industry (experience in project management is a plus)
• Experience in negotiations and order management with external companies domestically and internationally
• Experience in working with engineers (in roles such as engineer, HR, recruiter, or public relations)
• Experience in designing and implementing systems or rules for teams or organizations (a simple rules for small teams are acceptable)
• Passion for improving engineering organizations
  

Preferred Qualifications

• Experience as engineer or engineering manager
• Experience in external output/PR activity about technical information
• Experience in community management
  

Screening Criteria

• Is capable of generating multiple logical hypotheses, alongside explaining their respective advantages and disadvantages, to formulate compelling proposals. 
• Employ problem-solving methods that engage large groups of people, demonstrating boldness in their approach. 
• Possess the ability to envision the implementation of large projects, painting the overall picture while maintaining a balanced focus on quality, cost, and delivery to ensure proper prioritization.
• Proficient in setting goals using data, understanding data acquisition methods, and extracting insights from data.
• Able to consider approaches encompassing both short-term fixes and structured long-term solutions to prevent recurring issues, with a keen awareness of leveraging accumulated company knowledge.
• Efficiently responds to and solves our customer problems, fostering strong relationships in the process.

　(See this page for details.)

Language Requirements

• English: Independent (CEFR - B2)
• Japanese: Independent (CEFR - B2)

* For details about CEFR, see here

Related Articles

• Mercari Gears - YouTube
• Mercari Ranked #1 in Developer Experience Branding Ranking at “Developer eXperience AWARD 2023” for two years in a row

Working Conditions

Employment Status

Full-time

• Probationary period: First 3 months after joining the company. (During this period your contract conditions will be the same as that of a permanent employee.)

Office

Roppongi

• Smoking is prohibited within our offices
• Mercari has introduced a work style policy called “Your Choice.” Each member is free to choose whether they want to work in the office or work fully remote. *Exceptions made for certain kinds of work.

Work Hours

• Full flextime (no “core time” or “flex time”)
  *Does not apply to all positions

Holidays

• Two days off per week (as well as national holidays, New Year's break, etc.)
• Paid leave, congratulatory and bereavement leave, relax days, sick leave

Salary

• Annual salary paid in 12 monthly installments (including fixed overtime allowance)
• Based on skills, experience, and abilities
• Reviewed twice a year
  

Benefits

• Complete health and social insurance
• Incentive program
• Support systems, including those that benefit the employee’s family members
  *See this page for details.

Support

• Relocation support
• Language learning support
• Translation/interpretation support
  *See this page for details.

Media

Corporate Sites

• Mercari, Inc.
• Merpay, Inc. [Japanese]
• Mercoin, Inc.
• Mercari US

Owned Media

• Mercari Careers
• Mercari Engineering Portal
• Mercan - Introduces the people that make Mercari
• Mercari US Careers
• Mercari US Blog

会社概要

イマジカグループの子会社であるピクセロジック・メディア・パートナーズLLCはメディア業界やエンターテインメント業界向けにコンテンツのローカライゼーションおよびディストリビューション事業を行うグローバル企業です。当社はバーバンク、カルバーシティ、ロンドン、カイロ、ケープタウンの各都市において先進的な次世代型のワークフローやオペレーションに基づき、ハリウッドの大手映画スタジオ、放送局、デジタルプラットフォームなど業界のトップを行くコンテンツオーナーに向けたサービスを提供しております。

ピクセロジック・メディア社はエンターテインメント業界に向けて技術を駆使したソリューションを提供しております。当社ではスクリプト作成、字幕作成、音声情報の可視化、吹き替え等のあらゆる言語関連サービスを提供することにより、ハリウッドのスタジオやコンテンツオーナーが世界各国の視聴者にコンテンツを届ける上での支援を担っております。当社の製品およびサービスは、デジタルコンテンツの販売促進を目的とした特典映像からディスク形式のコンテンツのオーサリングに及ぶあらゆるデジタル関連領域を対象としております。

当社はハリウッドの大手スタジオや数十社に及ぶ独立系スタジオ等を顧客とし、現在に至るまでiTunes、Google、Netflix、Amazon等といった企業に向けて数千に及ぶ作品を納品しております。また、App Storeで視聴できるiTunes Extras作品の大部分を制作しており、業界初となるクロスプラットフォーム型の特典映像の仕様策定やそのディストリビューション、8000点以上のDVD、2000点以上のブルーレイディスク、また受賞歴もあるタブレット・携帯用アプリのオーサリングを行っております。

Pixelogic, a subsidiary of the IMAGICA GROUP, is a global provider of content localization and distribution services for the media and entertainment industry. Built on advanced next generation workflows and operations in Burbank, Culver City, London, Cairo, Seoul and Cape Town. Pixelogic services the industry’s leading content owners including the major Hollywood studios, broadcasters, and digital platforms. Pixelogic services include subtitling and closed captioning, foreign language dubbing, access services, text and metadata translation, audio services, marketing and promotional material design and versioning, digital cinema mastering and key fulfilment, home entertainment mastering, compression and authoring for physical media formats, transcoding and packaging for digital distribution products, archive mastering, and custom software and application development services.

Pixelogic was founded in 2016 as a next-gen media supply chain provider focused on premium localization and distribution services for features and series, including marketing materials such as trailers and TV spots. The company localizes content in over 60 languages and services all worldwide distribution venues and delivery formats. This includes support for digital cinema, physical media (DVD, Blu-ray and Ultra HD Blu-ray) and hundreds of digital media variants. Pixelogic employs nearly 700 full-time employees worldwide.

Primary Responsibilities:

• Lead and manage client operations team consisting of production managers and coordinators that support localization and media services for one or more client accounts
• Support Client Account Lead (Director or VP, Client Ops), managing parts of the account as needed
• Own the entire client experience, from professionalized onboarding to high performance day-to-day servicing (ultimately ensuring the company is delivering best-in-class quality, security, on-time delivery and overall customer satisfaction)
• Work with Account lead to evaluate/establish performance metrics, introducing improvement solutions and enhancing the customer experience
• Own the financial data accuracy and billing process for your accounts, working with all relevant teams to ensure data accuracy and timely billing 
• Ensure optimum engagement with your teams’ customers as well as across all service lines and related departments
• Support Pixelogic’s vision and represent the best interests of both the customer as well as the company
• Other duties as assigned

Leadership & Management:

• Lead, manage and mentor team members to become high performing production managers and coordinators (including building, recruiting and training the team)
• Work closely with all operational departments to ensure quality, security and on-time delivery
• Engage technology and admin groups as necessary to support account servicing and solutions 
• Utilize dashboards, reports and metrics to monitor production milestones and status
• Successfully manage employees that work remotely from home (WFH) or other company locations
• Help build and evolve the company and team culture

Planning:

• Successfully plan and execute complex, high security and global production schedules for features, series and related promotional materials
• Work with supervisor to proactively staff and manage resources based on forecasted revenue and company needs
• Establish and manage effective meeting schedules for clients and internal teams
• Lead capacity planning process for your customers, ensuring accuracy in rolling demand versus capacity forecasts

Continuous Improvement:

• Lead creation and/or management of documentation and training of client workflows, pricing, profiles, style guides and other requirements
• Lead and manage Corrective Action Report (CAR) process for client rejections and other issues to ensure proper processes/procedures are always in place to prevent issues from happening and especially recurring 
• Create and assign Operational Initiatives (OI’s) in collaboration with technology, operational and admin teams to continuously improve workflows related to your accounts

Finance:

• Participate in revenue forecasting process for your accounts, ensuring that all revenue data is accurate on a rolling basis
• Ensure all service quotes are professionally and accurately created, presented and negotiated with clients
• Ensure pricing and service rates, including re-work and change orders, are accurately applied to all services related to your accounts
• Ensure that all services are billed accurately and timely, working in collaboration with the accounting team

Qualifications

• Bachelor’s degree required
• 3+ years of experience in high performance leadership, management and client servicing roles
• Strong knowledge of localization and media services for features and series
• Experience in managing and motivating teams
• Demonstrated excellence with highly detailed production planning and execution
• Managerial level skills with computers, Microsoft Office, and using different software
• Excellent verbal and written communication skills
• Proactive mindset that is solutions and service oriented
• Ability to multi-task while also maintaining focus and attention to detail
• Professional and levelheaded demeanor under all circumstances
• Ability to perform under pressure and meet deadlines with changing and complex priorities
• Must be flexible with availability via phone, email and text (AM, PM, weekends)

当社は均等な雇用機会を保証いたします。当社は人種、宗教、肌の色、性別、性自認、障害、年齢、性的指向、国籍、婚姻歴、市民権、退役軍人、軍属、その他法により保護された状況等に左右されることなく採用の判断を行います。

福利厚生

階層の少ないフラットな組織

保険手当

他社に引けを取らない給与

当社従業員が得られるその他の恩恵

多様かつ包括的な環境を備えたグローバル企業での勤務

キャリア開発

協力的で整ったチームワーク体制

Flat organization

Insurance

Competitive pay

Global company with a diverse and inclusive environment

Career development

Collaborative, team-based structure