Internal Change Communications Lead
Full-time
Internship
London, London, E14 5EA, England
5 months ago
As an Internal Communications Manager - Digital Transformation, you will be the strategic and tactical partner to the Digital Wor.....
As an Internal Communications Manager - Digital Transformation, you will be the strategic and tactical partner to the Digital Workplace programme, developing and delivering internal communications strategies that support business goals. You will act as a trusted advisor to the programme team and leaders across the business to develop, implement and support internal communications projects that enable digital transformation of the organisation, ensuring these engage and enable colleagues. Your work will help us to make sure every colleague understands how they can operate in a digital workplace, no matter what their role is (corporate and frontline). The ideal candidate will be a confident communicator, capable of building relationships with all levels of colleagues. Ideally, they will also have knowledge of change communications and previous experience of digital transformation projects.Main Duties :-
- Work with the Digital Workplace programme to identify key topics and messages, assess business needs and develop communication solutions to meet those needs.
- Lead content planning and development for the Digital Workplace programme across the year, contributing to the overall shared colleague communications forward view.
- Get stuck into delivery of communications, across the full communications mix based on audience insights (including intranet, video, social, other digital, print and offline methods)
- Report and analyse results of the Digital Workplace programme communications to advise programme leaders on colleague sentiment and effectively plan insight based future communication.
- Lead on company-wide Digital Workplace communications campaigns.
- Work as part of a network of Business Partners across the marketing and communications functions, sharing information with colleagues and consulting with key stakeholders.
The successful candidate will be able to demonstrate the below: -
- Internal communications best practices
- Excellent digital communications knowledge
- Good technical knowledge to deliver engaging content, including intranet, print, video, digital, social.
- Knowledge of internal communications and how to engage a diverse workforce using online and offline methods.
- Wider awareness of the full marketing and communications mix and employee communications' role in driving strategy
- Track record of shaping and driving colleague communications at similar service and operations businesses
- Developed strong working relationships with colleagues at all levels, including C suite and SLT
- Led colleague communications activities through periods of change, especially digital transformation.
- The ability to balance delivery across multiple projects and priorities, aligning activities to corporate and Digital Workplace goals.
- Experience of working with digital transformation in another organisation
- The ability to define, develop and deliver communication strategies which deliver impact.
- Effective interpersonal, management and communications skills.
- The ability to communicate challenges and influence a variety of stakeholders effectively.
- Excellent presentation and strong writing skills, able to present clear and concise communications to a range of audiences at all levels.
- The ability to investigate, analyse and contextualise complex issues, identify key points to be addressed and develop practical and simple communications solutions.
- If this role is of interest, please apply ASAP with an up-to-date Word version of your CV or get in contact to discuss the role in more detail.
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