Total 13 Others pr media communications job vacancies in Liverpool, Merseyside, L3 3AN

Marketing Operations & Communications Executive
This role supports the execution of marketing strategies, ensuring seamless coordination across departments to drive growth and elevate brand presence. The Marketing Operations & Communications Executive will manage tasks ranging from strategic planning and data governance to creating effective communication channels and overseeing event management

Role Overview: The Marketing Operations & Communications Executive plays a pivotal role in aligning marketing efforts with organisational goals. By optimising systems, fostering cross-departmental collaboration, and ensuring the delivery of impactful communications, this role enhances brand visibility and drives operational efficiency.
Strategic planning and coordination of marketing operations across digital, marketing and business development teams.
Management of content calendars, project timelines and milestone tracking.
Prioritisation, assignment and project management of marketing tasks to meet deadlines efficiently.
Maintenance of a central library for marketing resources, including sales toolkits and brand assets.
Budget management to optimise marketing resource allocation.
Organisation and execution of events, from concept to reporting, ensuring alignment with brand objectives.
Governance and optimisation of marketing technologies (e.g., HubSpot, Lusha, LinkedIn Sales Navigator).
Ensuring data accuracy and compliance with relevant regulations.
Collaboration with internal and external stakeholders to maintain consistency in branding and communications.
Content Writing
Experience & Skills Required
Proven experience in marketing operations and content creation.
Proficiency in marketing automation tools, CRM systems, and data analysis software (e.g., HubSpot).
Exceptional organisational and multitasking abilities, with strong attention to detail.
Advanced skills in Microsoft Office applications.
Strong written and verbal communication skills.
Ability to work independently and collaboratively, with a consultative approach to problem-solving.
Flexibility, adaptability, and professionalism under pressure.
Company: Kingsley Consulting are partnered with a leading organisation dedicated to enhancing operational excellence and stakeholder engagement through innovative marketing strategies and efficient resource management.

What’s on Offer: This position offers the opportunity to contribute to a dynamic marketing team within an innovative organisation. With potential for career growth, access to cutting-edge tools, and the chance to shape impactful marketing campaigns, this role is ideal for individuals seeking to advance their marketing expertise in a collaborative environment.
Package: Between £30,000 - £40,000
Location: Liverpool

Diversity & Inclusion: Kingsley Consulting operates an inclusive and diverse recruitment process, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly.

Liverpool Health Partners is the Academic Health Science System for the Liverpool City Region.itis a membership-ledorganisationcomprising of 10 academic and NHS partners.


LHP convenes across, and advocates on behalf of, its member organisations and the excellence they represent. We have a mandate from the universities and NHS Trusts which are our members, to work across the health and life sciences sector in the region and, together, deliver health, economic and societal benefit.


This post is integral to the success of Liverpool Health Partners and by extension to the city region’s ambition in research and innovation across the health and life sciences sector. It will require a talented and highly motivated post-holder who can provide leadership and expertise in the following areas:
• planning and delivering of LHP strategic programmes and communications function and public affairs services of the highest quality.
• Help to grow the LHP Brand and deliver maximum value for the Partners and the Liverpool City Region, ensuring thatthe direction of travel isunderstood by,andremainsrelevant to,all key stakeholders
• Work collaboratively with partners’ comms teams, commercial partners, provider organisations, local and central government, to deliver the LHP strategic priorities.

The post-holder will lead on the following broad areas:

Provide strategic comms support

Lead on public affairs and advocacy for LHP

Lead on the development of a compelling narrative

Ensure that member organisations are bought into the process,

Mobilise and present, to regional and national stakeholders

Develop and sustain high-quality professional relationships

Connect LHP to the wider comms and public affairs sectors,

Assess the requirements for internal and external contributions to comms strategies

Convene and provide authoritative leadership

Be alert to the political and organisational sensitivities of partnership working

Oversee the delivery of high-quality and high-profile events

Take responsibility for the website, newsletters, social media and stakeholder mapping and management

Managing and developing staff

Produce regular performance management reports to the LHP board

Oversee budgets

Provide leadership and example in creating the optimal culture for LHP



Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook – Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

The post-holder will lead on the following broad areas:
Strategic comms (40%)

Provide strategic comms support in areas required on behalf of the partnership
overall, focussing on the messaging across and between partner organisations

Lead on public affairs and advocacy for LHP including visibility and messaging to
political party conferences, and high-level strategic visits such as mayoral and
ministerial roundtables

Lead on the development of a compelling narrative about health and life sciences
innovation in Liverpool, amplifying the activity of member organisations and
highlighting the excellence and opportunity across the city region

Ensure that member organisations are bought into the process, amplifying
messages where possible and augmenting the narrative to focus a pan-regional
opportunities and successes
Public affairs (20%)

Mobilise and present, in order to influence perception, opportunities and policy, the
insights available from across LHP – to regional and national stakeholders such a s
politicians, government and funding agencies

Develop and sustain high-quality professional relationships that can be mobilised in
support of the partnership including media, political and life sciences sectors

Connect LHP and its partners to the wider comms and public affairs sectors,
bringing personal networks, insights and expertise that support advocacy on a wider
stage
Supporting specific initiatives and events (15%)

Assess the requirements for internal and external contributions to comms strategies
for programmes and support links to external agencies where necessary

Convene and provide authoritative leadership within cross-discipline and crossorganisation working groups

Be alert to the political and organisational sensitivities of partnership working and
intervening to tactfully advise where necessary

Oversee the delivery of high-quality and high-profile events ensuring collateral and
messaging is consistent with overall objectives of the partnership
Operational oversight (15%)

Take responsibility for the website, production of newsletters, overseeing social
media and stakeholder mapping and management

Managing and developing staff including: a small number of core team members
responsible for direct LHP work, advice, support and mentoring for staff in partner
organisations who are working on specific programmes where strategic advice is
being sought from LHP

Produce regular performance management reports to the LHP board and its partner
organisations, attending the Board when appropriate

Oversee budgets and staff associated with the delivery of LHP comms. (This may
well increase over time as the delivery model develops)
Provide leadership and example in creating the optimal culture for LHP (10%)

Provide high calibre and visible leadership to build and sustain an effective team
and to create healthy relationships across the partnership

Develop close working relationships with partner organisations and a wide range of
other multi- agency organisations

Take ownership of all areas of comms and public affairs activity, identifying and
pursuing opportunities that form a portfolio in their own right, with delegated
authority from the MD

Act as a senior representative and ambassador for LHP, locally, regionally, and
nationally


This advert closes on Friday 22 Nov 2024

Please see attached job description and person specification for further details of this role or contact the Senior Communications Manager for more information.

Mersey Care is a research active NHSTrustand this role sits in the Research and Innovation team.The post holder will support the SeniorCommunications Manager (Mental Health Research) and Research & Effectiveness Leadto develop and implement an integratedseriesofinternal and externalcommunications for theTrust’s extensive roll out and implementation of Count Me In.

Count Me In is a new campaign, which will support colleagues and service users across Mersey Care to get involved in research activities with the aim of improving mental healthcare and treatments.This will support the pioneering work of the Mental Health Research for Innovation Centre (M-RIC), which is a partnership between Mersey Care NHS Foundation Trust and the University of Liverpool (www.mric.uk).

Shortlisting planned for: 4 November 2024

Interview planned for: 11 November 2024 (TBC)
• Plan, developand managethe production of internal & externalcommunicationsand marketing materialsthat areaccessible.

• Support multi-level engagement with all Mersey Care communities.Promote local recognition & supportfor CountMe In, through effective communication of key messages, aims & achievementsto differentaudiences.

• Contribute to the design & maintenance of theCMIwebpages asthe Project’smain source of information,to ensure it is up to date and attractive to a wide range of stakeholders.

• Writecommunication materialsforMersey Care’sservice users & stakeholders,including health & social care professionals, local authorities, think tanksetc.,(e.g., emails/letters/presentations).

• Draft press releases, quotes, letters to editors & other articles for publication to the full range of media outlets,including national,local& regional TV, radio, print and digital.

• Produce regularevaluation reports forCount Me In detailing both outputs and outcomes of communications and marketing activities.


• Research and contribute to the Trust’s intranet, internal newsletter and magazine and other internal communications material forcolleagues.

• To respond quickly,accurately& positively tocolleague & service userenquiries. This includes,monitoringcalls, developing feedbackmechanisms& reporting back to the SeniorCommunicationsManager with suggestions & opportunities on how these may be addressed.



Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Please see attached job description and person specification for further details of this role or contact the Senior Communications Manager for moreinformation.


This advert closes on Sunday 3 Nov 2024

What skills and experience we're looking for

Principal Accountabilities:

• Provide high quality teaching and learning experiences for students.
• Fulfill the role of Form Tutor to students.

Main Activities and Responsibilities

Main duties and responsibilities are indicated here. Other duties at an appropriate level and nature may also be required and will be negotiated.

Teaching and Learning

• Teach Creative Media at Key Stage 4 and Food and Nutrition at Key Stage 3 and 4.
• Teach other areas of Design Technology at KS3 as required.
• Consistently deliver good or outstanding well-planned learning that achieve high outcomes.
• Monitor and identify under achieving students from performance data.
• Report on students’ progress and to parents as required.
• Liaise with parents to ensure excellent attainment.
• Contribute to the school literacy and reading policies.
• Support extended learning activities to enhance students learning experiences.
• Manage the behaviour of students in classrooms and around the school.
• Understand and fulfill all the requirements of Schools policies.
• Work as part of a team in the delivery of high-quality learning outside the classroom.
• To support the Curriculum Area’s Improvement Strategy.
• To contribute to the department’s after-school revision and extra-curricular programme.
• To support transition in learning at primary and post-16 level.
• As a Form Tutor support the personal development of students.

Additional Responsibilities

• Ensure all students are safe and can achieve their potential.
• Adhere at all times to professional business standards of dress, courtesy and efficiency.
• Attend subject and staff meetings.
• Attend and participate in Open Evenings, Parents’ Evenings and other school events.
• Uphold the school’s Behaviour for Learning Policy and Student Dress Code.
• Be responsible for ensuring subject knowledge is developed and participate in staff training and development.

What the school offers its staff

The Governors of Stanley High School wish to appoint an exceptional classroom Teacher of Creative Media and/or Food Specialism to join our oversubscribed school for September 2024.

It is with great pleasure that I introduce you to Stanley High School and trust the information provided will enable you to determine your suitability to join our journey and provide an exceptional education for all our students. As a school, we are determined to challenge our students inside and outside the classroom to aspire for individual excellence and excel to achieve the highest academic standards.

Would you like to join a well-established and successful team in a consistently high performing, oversubscribed, 11-16 school that focuses on each student as an individual whilst fostering a sense of belonging to a rich and diverse community? Stanley High School is commit­ted to supporting every student to develop to their full academic potential whilst experiencing a wide and exciting range of op­portunities to equip them with the skillset for a successful future as rounded, mature and confident members of modern British society.

Students at Stanley High School have consistently made good progress reflected in our outcomes over time. We are always striving for excellence. You would be joining an innovative team at a variety of stages in their career who are motivated by highly effective leadership.

We are seeking to appoint an energetic and highly qualified Creative Media and/or Food Teacher who is innovative with the ability to inspire and motivate students. This role is suitable for Early Career Teachers and more experienced professionals. The successful candidate will have a successful track record relevant to their stage in their career and be committed to becoming a high performing classroom practitioner. We are looking for someone with passion for their subject, who is creative and can make a positive contribution to improving provision and outcomes.

The Design Technology Department is a successful department with outstanding outcomes, the pupils thrive and thoroughly enjoy their experience from KS3-4. The staff play to the strengths of all pupils. The department promotes a positive, yet challenging climate where all pupils are encouraged and supported to take risks and have high expectations that are clearly modelled by experienced staff. As a consequence, the option classes in all Design technology areas at KS4 are oversubscribed.

I am very proud of the school, its students, staff and governors. Education at Stanley High aims to develop and nurture all students to take their place as caring and confident young people in the outside world. Our staff will engage in high quality Continuous Professional Development at both school and Trust level and all staff have access to our supportive well-being package.

Stanley High School is a proud member of the Southport Learning Trust family of schools leading to collaboration amongst our wider school community. The community of Food teachers within the Trust is very strong which would give strong support to the successful candidate and many opportunities for our students. We have a strong safeguarding culture and we will expect you to champion this within your role

We would like to invest in the long-term career of an exceptional candidate and would welcome visits from prospective applicants. Please contact the school office on 01704 228940 or enquiries@stanleyhigh.co.uk, to arrange a convenient time.

We look forward to receiving your application.

Kind regards

Nicki Gregg

Executive Headteacher

Further details about the role

Essential

Desirable

Assessed

Qualifications

Educated to degree level or equivalent in a relevant subject

*

AF

Qualified teacher status

*

AF

Experience

A passion for Creative Media and/or Food and Nutrition/Hospitality and Catering and a thirst to develop pupils and self as lifelong learners in the subject.

AF, LO & I

Ability to teach engaging, well-sequenced and adapted lessons

*

LO

Demonstrable experience of improving student outcomes

*

AF, LO & I

Ability to use ICT effectively to support learning

*

AF, LO & I

Ability to demonstrate complex food cookery techniques

*

AF & I

Experience of teaching groups of pupils and pupils of all abilities.

*

AF & I

Collaborative teaching methods and working with colleagues in the preparation, assessment and monitoring work.

*

AF & I

Experience as a form tutor and/or pastoral work

*

AF & I

Experience as GCSE Examiner

*

AF, LO & I

Experience of leading/taking part in an extracurricular activity/ planned trips.

*

AF & I

Skills

Must be well organised

*

LO & I

Excellent communication, literacy and numeracy skills

*

LO & I

Ability to work hard under pressure while maintaining a positive, professional attitude

*

LO & I

Ability to organise and prioritise workload and work on own initiative

*

AF & I

Excellent evidence-led creative teaching ability

*

AF, LO & I

Knowledge and Understanding

National Curriculum for Food and Nutrition/ Hospitality and Catering at Key Stages 3-4

*

AF, LO & I

Knowledge of Creative Media GCSE course and content

*

Understanding of Keeping Children Safe in Education 2023 Part 1

*

AF, LO & I

Developing schemes of work and scaffolding tasks

*

AF & I

Equal Opportunities

Understanding of different social backgrounds of pupils

*

AF & I

Understanding the needs of pupils and the appropriate strategies to support them

*

AF, I & LO

AF – Application Form LO - Lesson Observation I - Interview

Commitment to safeguarding

In accordance with our statutory obligations under Keeping Children Safe in Education Southport Learning Trust is required to conduct an online search as part of our due diligence on shortlisted candidates. This may help identify any incidents or issues that have happened and are publicly available online, which Southport Learning Trust might want to explore with you at the interview.

What skills and experience we're looking for

Principal Accountabilities:

• Provide high quality teaching and learning experiences for students.
• Fulfill the role of Form Tutor to students.

Main Activities and Responsibilities

Main duties and responsibilities are indicated here. Other duties at an appropriate level and nature may also be required and will be negotiated.

Teaching and Learning

• Teach Creative Media at Key Stage 4 and Food and Nutrition at Key Stage 3 and 4.
• Teach other areas of Design Technology at KS3 as required.
• Consistently deliver good or outstanding well-planned learning that achieve high outcomes.
• Monitor and identify under achieving students from performance data.
• Report on students’ progress and to parents as required.
• Liaise with parents to ensure excellent attainment.
• Contribute to the school literacy and reading policies.
• Support extended learning activities to enhance students learning experiences.
• Manage the behaviour of students in classrooms and around the school.
• Understand and fulfill all the requirements of Schools policies.
• Work as part of a team in the delivery of high-quality learning outside the classroom.
• To support the Curriculum Area’s Improvement Strategy.
• To contribute to the department’s after-school revision and extra-curricular programme.
• To support transition in learning at primary and post-16 level.
• As a Form Tutor support the personal development of students.

Additional Responsibilities

• Ensure all students are safe and can achieve their potential.
• Adhere at all times to professional business standards of dress, courtesy and efficiency.
• Attend subject and staff meetings.
• Attend and participate in Open Evenings, Parents’ Evenings and other school events.
• Uphold the school’s Behaviour for Learning Policy and Student Dress Code.

Be responsible for ensuring subject knowledge is developed and participate in staff training and development.

What the school offers its staff

Maternity Cover: Teacher of Creative Media and/or Food

Start date: October 2024 (up to 12 months)

Salary: MPS/UPS

Commitment to safeguarding

In accordance with our statutory obligations under Keeping Children Safe in Education Southport Learning Trust is required to conduct an online search as part of our due diligence on shortlisted candidates. This may help identify any incidents or issues that have happened and are publicly available online, which Southport Learning Trust might want to explore with you at the interview.

PR and Campaigns Officer needed in Liverpool

The rate is £19.44ph PAYE

This is a temporary role

The reference number is: 363992

The successful candidate will provide a comprehensive multi-disciplinary public relations and external campaigns service, ensuring it delivers its strategy, reduces the fear of crime and increases public confidence.

They will need significant experience of delivering PR and campaigns to achieve outcomes for a large organisation. They must possess multidisciplinary skills across the news and communication field including media liaison, PR and Campaigns activity and knowledge of digital and social media and design.

Knowledge of media law to ensure an efficient service is provided or be willing to attend training on media law Good written and oral communication, interpersonal and presentation skills in order to effectively represent the force to the media to ensure that the force strategy is clearly communicated thus reducing the fear of crime and increasing public confidence.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

Service Care Solutions are looking for a PR and Campaigns Officer to work within the Merseyside Police on a 12-month contract.

Location: Liverpool (L3)

Job role/responsibilities:
To provide a comprehensive multi-disciplinary public relations and external campaigns service to Merseyside Police to ensure the force delivers its strategy, reduces the fear of crime, and increases public confidence in the Force.

• Collaborate with Senior Managers in the News and Communications team to develop and implement the annual communications plan aligned with Merseyside Police's strategy.
• Conduct research to identify opportunities for campaigns that promote the force and address key crime issues. Analyse data to provide insights, supporting the force in identifying areas needing PR and campaign assistance.
• Work with Chief Officers, strand and department leads, and other stakeholders to identify themes needing campaign support and recommend how communications can positively impact. Highlight issues or risks to the News and Campaigns Manager.
• Create plans to communicate campaigns effectively to the public through traditional, digital, and social media.
• Provide strategic advice to officers and staff on communications needs, acting as a liaison between the media, local policing areas, and departments. Manage reputational risks by approving media interactions.
• Develop campaigns using the force's OASIS framework for best practices.
• Coordinate with colleagues within the News and Communications team to integrate work and maximize communication channels.
• Participate in planning meetings and commit to the resulting plans and activities.
• Manage external suppliers and agencies as needed. Provide briefings for creative agencies to produce communication materials.

Knowledge/Experience required:

• Extensive experience in delivering PR and campaigns for large organizations.
• Must have multidisciplinary skills in media liaison, PR, campaigns, digital and social media, and design.
• Strong understanding and experience with traditional media, multi-channel campaigns, online and offline techniques, and customer behavior. Ability to conduct research, analyze data, and develop PR campaigns.
• Proficient in using digital and social media to boost Merseyside Police's online presence and communication.
• Strong creative skills and basic design sense for print and online communications, with solid branding knowledge.
• Knowledge of media law or willingness to undergo training.
• Excellent written, oral, interpersonal, and presentation skills to effectively represent the force and communicate strategy, reducing crime fear and increasing public confidence.
• Proficient in computer use with knowledge of various software packages.
• Ability to simplify complex information clearly for non-specialist audiences.
• Strong organizational skills, able to plan, prioritize, and meet deadlines with attention to detail.
• Experience working with cross-disciplinary teams, commissioning work, and collaborating to ensure integrated activity.
• Strong analytical skills and lateral thinking for problem-solving.
• Willingness to learn emerging marketing communication trends.
• A full driving license is desirable for travel within the Force area.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

Job Title: Customer Communications Officer
Contract Type: Permanent
Salary (Pro Rata): £35,276.24 (£38,803.86 is achieved after 18 months successful performance in the role)
Working Hours: Full Time 35 hours per week
Working Pattern: Monday - Friday
Location: Hybrid, Speke or Arlington

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Customer Communications Officer (Fire)

You will lead on communication with colleagues and customers on behalf of the building safety department in relation to requirements under Building safety act and Fire Safety regulations. Support in the development of a communication strategy. Manage proactive & reactive communication on outcome of fire safety inspections, informing customers of any risks identified, any protective measures in place and other key prescribed information. Support communication on key fire safety matters including annual fire safety information Support developing documentation, literature, and feed into campaigns etc.

We are looking for someone who has:

• Experience of working within a customer service or safety environment dealing with customer contacts and communications.
• Customer focused with excellent written strong phone and verbal communication skills along with active listening and the ability to work at all levels within the business
• Knowledge of communication channels and methodology to provide proactive communications and reactive communications to colleagues and customers.

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays (pro rata)
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

Job Title: Customer Communication Officer
Contract Type: Permanent
Salary: £35,276.24 (£38,803.86 is achieved after 12 months successful performance in the role)
Working Hours: Full Time – 35 Hours
Working Pattern: Monday - Friday
Location: Liverpool - Hybrid

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Customer Communication Officer

You will lead on communication with customers and key external stakeholders on behalf of the building safety department in relation to out-of-service equipment and incidents. As part of the Customer Resolution and Communications team, you will work alongside colleagues to manage proactive & reactive communication – including our new lift management project - and ensuring that customers receive timely and concise updates which align to our overall strategy and keep our customers at the centre of all our communications. You will have an understanding of customer management and strong communication skills, working cross-team to make an impact on the delivery of customer experience in this area.

About you

We are looking for someone with:

• Experience of working within a customer service or safety environment dealing with customer contacts and communications.
• Customer focused with excellent written, strong phone and verbal communication skills along with active listening and the ability to work at all levels within the business
• Knowledge of communication channels and methodology to provide proactive communications and reactive communications to colleagues and customers.
• Knowledge of contact relationship management systems (CRM) and social media channels.

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

Liverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. We couldn't exist anywhere else and have shaped the city in which we belong. Working with the people of Liverpool to improve lives and support communities is at the heart of why we were founded and why we exist today.

The School of Humanities and Social Science (HSS) consists of six programme areas, employing over 70 academic staff and delivering an excellent student experience to more than 1,300 students. The School has a strong track record of producing high-quality research and creating a supportive and innovative teaching experience for our students. This is an exciting time to be part of a growing Social Science offering as we seek to ensure our International Relations and Politics, Sociology, and Media, Culture and Communication degree areas work in collaboration on research ambitions and in the development of a cross-disciplinary curriculum (from Level 3 to Level 7) that appeals to both home and international applicants.

We are now seeking to appoint an outstanding individual to lead the People, Politics and Communication (PPC) subject area on a full-time, permanent basis. This is a great opportunity for the right candidate to join a vibrant School and take the next step in their leadership development.

The search is open to outstanding scholars of any field of Sociology, International Relations and Politics, Media, Culture and Communication who can demonstrate clear strategies around the current HE environment and the teaching and research challenges faced. You will sit within the senior management structure of the School and be able to think and act strategically to deliver on the shared vision of the School, Faculty and University.

You will be a dynamic and inspirational individual with a proven track record in leadership and academia. With excellent communication skills, you should be able to articulate plans to further strengthen the research, teaching and impact of the subject area in the local, national and international arena. You will have the opportunity to devise plans to develop a strong PPC identity, establish key priorities and action mechanisms that forge collaboration and effective and efficient working that enhances staff well-being and a sense of shared purpose.

In return, we offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction, and development support as well as family-friendly policies.

This is an exciting time to join the university as we deliver the LJMU Strategy 2030 and its vision of LJMU as an inclusive civic university transforming lives and futures, by placing students at the heart of everything we do.

If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you.

Informal enquiries may be made to the Director of Humanities and Social Science, Dr Alex Miles:

LJMU is an equal opportunities employer and welcome applicants from all background and communities irrespective of age, transgender status, disability, gender, sexual orientation, ethnicity and religion or belief. All our appointments are made on merit.Please note all of our vacancies will be closed to applications at midnight on the advertised closing date, unless otherwise stated.

Proud member of the Disability Confident employer scheme

Tradewind are recruiting on behalf of one of our St Helens secondary schools who are looking for a Teacher of Business and Creative Media with Key Stage 3 Computer Science to start in September 2024. This role is a full-time permanent post. The position will pay up to £238.59 per day, depending on experience. Our client school are looking for a Teacher of Business, Creative Media and Computer Science who possesses excellent subject knowledge in all areas and strong behaviour management skills.

The role:
- Teacher of Business, Creative Media to Key Stage 4 and Key Stage 3 Computer Science
- September 2024 start
- Permanent
- Full time position
- Excellent subject knowledge is essential.

The school:
- St Helens local authority
- Ofsted rating 'Good' school
- 900+ pupils on roll
- 11-16 school

The essentials:
- QTS or equivalent
- Experience teaching Business, Creative Media to KS3 & KS4 and KS3 Computer Science
- Enhanced Child workforce DBS on the update service or be prepared to undertake a new one
- Full and complete 10-year career history
- Minimum of 2 references including your most recent employment reference
- Legal right to work in the UK

WHO ARE TRADEWIND?
- Tradewind Recruitment is currently the most recommended education recruitment agency in Liverpool.

Click 'Apply Now' to be considered for this position of Teacher of Business, Creative Media and Computer Science in a St Helens secondary school starting in September 2024, or for more information about the role!

The Senior Specialist - Social Media works in the social team as part of the creative content team to deliver the day-to-day content across the club’s social platforms. This includes content creation and publication of organic, branded, sponsored, marketing and comms content. The focus is on overall growth of all of LFC’s social channels, maintaining and growing engagement levels and maximising on conversion metrics where applicable, e.g. driving traffic to owned and operated platforms.

About the role

1. Responsible for daily publication of content on the club’s social media platforms
2. Responsible daily for conception, production, and delivery of social first content
3. Work with wider team to shape how the club presents itself to fans worldwide across social media through the introduction of creative new ideas and concepts and formats, with a strong focus on video and graphics.
4. Work in conjunction with internal and external stakeholders including the Content, Graphics, Commercial and Marketing teams on the creation and delivery of branded content and paid campaigns.
5. Work as part of the wider team to help ideate, conceive and execute innovative and dynamic ideas
6. Play a part in ensuring that the Club is at the forefront of social media innovation and best practice, maintaining a sharp eye on our competitor set and other influential content creators/social media accounts
7. Provide matchday social media coverage at Anfield and at away matches across all competitions Premier League, European competitions, WSL and Academy.
8. Be aware of and use research/analysis and measurement and use social analytics in collaboration with other departments

You will have…

• Good knowledge of LFC’s squad, players, managers, coaching staff across all men’s, women's and youth teams
• Use top class sport knowledge, with sharp football insight to generate content that works to KPIs and goals
• Ability to work within a cross functional media and marketing team to deliver club campaigns
• Excellent knowledge of social platforms focussing on (but not limited to) Facebook, Instagram, Twitter, TikTok, Snapchat, YouTube, WhatsApp etc
• Ability to react fast to real-time situations and be make confident and considered decisions
• Strong editorial judgement around crafting and posting content in pressure situations

You will have these technical Skills

• Collaborative working skills specifically with and in cross functional teams
• Experience of social media logistic platforms for scheduling, approving, publishing, tagging and reporting
• Competent at capturing suitable social media content on a mobile phone
• Experience of creating video and GFX content using template-based tools and/or Adobe Creative Studio (Photoshop, Premiere), Tellyo/Grabyo, Opta Match Graphics etc.
• Ability to report on content performance

Your main base will be our Chapel Street Office which is close to local bars, shops and restaurants and has great views over the river Mersey.

To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and a contributory pension scheme.

You will have access to our benefits kit bag where you can get high street discounts, and a selection of benefit schemes you can join. There are opportunities to get involved with volunteering through our LFC Foundation to give back to the local community.

At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.

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