Total 127 pr agent job vacancies in London, London, WC2H 8LH

Site Agent/Manager

The Role:

The main purpose Site Agent will be responsible for the management of the construction site to achieve the required project delivery to the customers’ objectives while maintaining standards of health and safety, quality, environmental impact, and cost control. You will be responsible for the delivery of various projects, to the specified quality, the required programme and to the maximum commercial performance. The successful candidate will work closely with the Contracts Manager/Project Manager, engineers, and quantity surveyors to ensure that projects are completed in a safe manner whilst customer requirements and expectations are always maintained or exceeded.

Key Responsibilities:

Site Management

• Overall responsibility for the successful delivery of various projects in the Civils and Water sectors
• Deliver the work to the specified quality without defects
• When required, lead a team of Sub Agents, Engineers, and Foreman to deliver the work safely without environmental incidents, and to the specified quality.
• Ensure production and implementation of Project Plans, RAMS, ITP as well as Waste Management Plans, when specified, in line with Company procedures
• Ensure the commercial performance of the contract is maximised
• Produce and manage the project construction programme as well as produce 2 weeks’ look ahead.
• Produce procurement schedules and liaise with the procurement department to ensure sites have adequate resources to complete the tasks

Client interface

• Undertake an ambassadorial role representing the business to customers, the public and official bodies
• Deliver product to customer requirements and satisfaction

Cost control

• Populate and manage the Barhale cost plan for the project
• Maximise project value
• Ensure detailed site diaries/records are completed
• Maintain commercial tension to drive out cost and challenge the status quo
• Endeavour to spot and highlight value engineering opportunities

Reporting

• Produce good quality, accurate monthly reports internally and for the Client
• Chair weekly site meetings in line with Company procedures

Key measures & targets:

• Monthly and weekly reporting timescales are met
• Adherence to Business Unit Objectives
• Ensure 3 Pillar KPI and client measures are met

Key relationships:

• Customers and stakeholders
• Subcontractors and suppliers
• Site teams and support departments

Person Specification:

The successful candidate will need considerable experience in the Civil and Water sectors as well as an appreciation of other aspects of engineering, and is likely to meet all of the following criteria;

Essential

• Considerable experience in Civil Engineering and as a Site Agent for a contractor, delivering projects in a highly regulated environment.
• Working knowledge of contract conditions, CDM regulations, Design Management, Programme and Risk Management and cost control including forecasting, actual cost, and value reporting
• Good knowledge of specifications and testing regimes relevant to general civil engineering
• Degree/HNC in Civil Engineering, or equivalent
• CSCS Mandatory
• IOSH Managing Safely or SMSTS
• Temporary works Coordinator
• Confined space training
• Excellent communication, people, and team management skills
• Ability to challenge designs and resolve problems to a conclusion
• Ability to demonstrate the right behaviours and lead the team to ensure the culture is in line with our Company values
• Ability to demonstrate the right behaviours and motivate and lead the team in line with the Company culture, ensuring high standards of compliance

Desirable

• Temporary Works Co-ordinator
• CEng MICE, or equivalent
• Knowledge of Primavera P6 software
• Knowledge of JCT and NEC forms of contract

Proud member of the Disability Confident employer scheme

Time Critical Service Delivery Agent - Quick Logistics | United Kingdom | req114804

As a Time Critical Service Delivery Agent, you'll be at the forefront of providing top-notch customer service and logistics support.

YOUR ROLE

This role demands precision and dedication to ensure procedures are followed seamlessly. Answering calls with a professional touch, taking client orders with expertise, and keeping clients informed on every detail, you'll be the linchpin in maintaining and enhancing customer satisfaction. Navigate through the complexities of international logistics, build lasting client relationships, and demonstrate a "can do" attitude. Join us in shaping the future of aerospace logistics, where each day brings new challenges and opportunities!

YOUR RESPONSIBILITIES

• Responding in a timely and professional manner to time sensitive shipping requests
• Familiarising yourself with all special services we can offer to ensure customers are given all options available
• Establishing the best transport solution (Express Air, Hand carry or Road)
• Completing customs checks
• Taking booking details, arranging collections/deliveries
• Providing quotations and gaining 3rd party costings
• Tracing and tracking of all shipments and keeping customers up to date proactively (which includes flight and customs delays, proof of deliveries, charges, resolutions, etc)
• Demonstrating a "can do" attitude and show that you are prepared to go the extra mile for the customer
  
  

YOUR SKILLS AND EXPERIENCES

• Extensive experience within the Airfreight industry, specifically dealing with time sensitive shipments
• Outstanding customer service, influencing and consultative skills
• Ability to work in a high-pressured environment
• Excellent written and verbal communication and negotiation skills in English
• Confident in using computer applications
• Good at establishing working relationships and developing personal contacts
• Good analytical and commercial awareness
• Self-motivated with good judgment and decision making qualities #LI-KP1

GOOD REASON TO JOIN

If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition, and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.

ABOUT KUEHNE+NAGEL

With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

Kinga Petersen
0049304036371403

Are you looking for a job in central London (15 min walking from Big Ben)? Are you looking for a night job( 10:45 pm-07:15 am)? Are you looking for an amazing place to work? Are you looking to be part of a great team?

...and if you are a hardworking individual who is a friendly night owl, with a bubbly personality, great team member, who can offer not just a bed for the night for our guests, but an experience, then you are the right person we are looking for!

Duties include but are not limited to:

-greeting incoming guests, providing outstanding guest services, creating a safe and friendly environment for our guests;

-ensuring an efficient Front Desk experience for guests, including check in and check out;

- completing the shift procedures, night audit and other relevant reports in a timely manner;

- carrying out cleaning duties; seting-up the breakfast room and helping to prepare breakfast;

Enforcement Agent - Self-Employed

COMMISSION ONLY - Uncapped, realistic OTE up to £90K (after certification)

Full UK Driving Licence Required

Are you looking for a new challenge? Do you approach new challenges with a can-do attitude? Do you want the freedom of self-employment and the chance to earn uncapped commission? Then this could be the role for you!

We are recruiting nationwide for self-employed Enforcement Agents! Our self-employed Enforcement Agents/Bailiffs are the front line of our business; they are field-based, recovering monies on behalf of taxpayers, businesses and individuals through ethical and integrated court order compliance.

Full training will be provided to help you to become fully licensed.

What we are looking for:

* Confidence and strong self-motivation/discipline

* Good negotiation and persuasion skills

* Previous experience in a self-employed role

* A full UK driving licence and access to a car

* Experience managing vulnerable and challenging situations

Desirable:

* Previous experience in military or close protection roles

* Previous experience in recovery or collections

* Field sales experience

* Previous experience in a similar enforcement role or similar field

What's in it for you?

* Weekly pay

* Extensive City & Guilds accredited training and support through your certification

* Mentoring and support during and after certification

* A self-employed field-based role with access to work at high case volume which make for a realistic OTE and uncapped commission opportunities

* Latest technology and Body Worn Video supplied

* Access to software to help and improve performance in the field when enforcing - helping our agents to earn and increase commission opportunities

* Opportunity to lease Marston Automatic Number Plate Recognition System

* Use own vehicle or lease vehicle options available (Diesel or electric)

Successful candidates will need to pass the Criminal Records Bureau (CRB/DBS) check process and also hold a full UK Driving Licence

Does this sound like the job for you? Apply today and we'll be in touch!

Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery.

We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Europcar is looking for Rental Sales Agents

OTE earnings opportunity - £46,000

***A full, valid driving licence, with a minimum of 4 years driving experience is required***

You've probably heard of Europcar. You probably think we just rent cars at the airport. We do so much more!

Would you like to be part of the Europcar team? Are you someone who enjoys and excels in customer facing roles? Do you enjoy achieving targets and working as part of a diverse team? We are looking for Rental Sales Agents at our Kings Cross location to work as part of our team on the front desk.

You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you'll also have the opportunity to earn some serious commission!

Another great benefit of working with us. As a Europcar Kings Cross/St Pancras employee you will qualify for a significate travel discount. This will allow you to travel to and from work without enduring the full transport costs.

What we can offer you:

• Competitive Basic Salary
• Exceptional commission scheme - uncapped bonus potential with on target earnings at £20K
• Starting on 6 weeks holiday (including bank holidays), increasing with length of service
• Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
• Pension and a life insurance scheme
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts*
• Discounted hotel rates through the Accor Group after 12 months service*
• Cycle2Work*
• Free annual eye tests
• Confidential legal and support service through BUPA
• Career progression and development

*forms part of current non contractual benefit offering

What we are looking for:

• A full, valid driving licence, with a minimum of 4 years driving experience is required
• Excellent communication and face to face sales skills
• Ability to work as part of a team in a fast-paced environment
• Flexibility in your working hours, including availability during the day, evenings and weekends - our locations can offer you a wide variety of shifts.
• Car rental/sales experience is desirable but not essential (training will be provided)

Why choose Europcar?

We operate a wide range of vehicle mobility products including vehicle rental and car sharing services. We help businesses keep their people on the road in low emission vehicles and we're adding more electric vehicles to our fleet every day. We supply the vans that are used to deliver your online shopping. And, we think most importantly, we provide a working environment for our colleagues that is flexible and nurtures their career ambitions. Everyone counts at Europcar.

We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to - and benefit from - our success.

Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development.

If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today!

Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on a speculative applications being sent.

SJ1

Grafter currently has a client looking to fill a role with the following description: Site manager to perform site duties, paperwork, subcontract management, health and safety management, client and architect meetings.

7.30-4.30. Need own car to site.

Enhanced DBS required. First aid cert required as well as a CSCS card

Must have experience working and managing a sites.
Please only apply is you have experience managing and running a site.
Daily rate will depend on experience.

McGinley Support Services require a Sub Agent for a site in North/East London.

Description:

As a Sub Agent you will be responsible for the managment of small-value civil engineering and construction sites or assist the Site Agent and Project Manager on larger value schemes, to achieve the required project delivery to the customers objectives while maintaining standards of health and safety, quality, enviornmental impact and cost control.

Essential:

* Considerable work in Civil Engineering

* CSCS card

* SMSTS

*Degree/HNC in civil engineering or equivalent

* NEBOSH OR IOSH

* Full UK Driving Licence

* Working knowledge of NEC contract conditions, CDM regulations, design management, programme and risk management and cost control including forecasting, actual cost and value reporting

Specific Experience Required:

* Utilities experience

* Engineering background

* Deep excavations

* Temporary works

* General site management

* Commercial understanding

* Sub contract management

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Job title - Customer Service Agent
Location - Islington, N1
Contract - Temporary ongoing
Hours - Full Time 35 hours
Start Date: ASAP

We are currently recruiting for a Customer Service Agent, you will be responsible for providing exceptional customer service to clients in one of the company's hub locations. This is a full-time, face-to-face role that requires excellent communication and problem-solving skills, the role will be to support residents to access services by signposting to self-serve for those that can, supporting residents with assisted self-serve, whilst embedding strengths based conversations to support remaining residents with complex needs who will require a more wrap-around support package

Duties would include:

• Signpost into the community and/or other company services, where appropriate, whilst also encouraging the use of self-serve for those that can and to support others with assisted self-serve.
• To partake in quality conversations with service users by offering support with presenting need but also the underlying needs and issues using a strengths-based approach by making every contact count.
• To work collaboratively with other services to embed prevention and early intervention into the company's approach to ensure those with more complex needs are provided with a wrap-around support package.
• To deal with complex enquiries across all access channels i.e. telephone, face-to-face, email and written correspondence in accordance with customer care strategies and corporate policy.
• To use the relevant technology systems to provide high-quality accurate advice.
• To comply at all times with the dress code and/or to wear the uniform provided.
• To maintain records and produce statistics where necessary.
• To correctly handle in-coming post and link correspondence with existing files and to register applications for financial assistance from customers on the Corporate CRM within agreed timescales.

Essential criteria and experience:

• Good experience of complex customer service delivery either face to face or on the telephone, dealing with the public directly in a service provider environment.
• OR Good experience in the public sector working in front-line service delivery either face to face or over the telephone.
• Experience of working with a diverse community in a resident-focused environment.
• Experience of using IT & telephony systems and administrative procedures in a customer-focused organisation.
• Ability to work collaboratively amongst a range of company services and voluntary partners.
• Ability to partake in quality conversations using a Strength's-Based approach to explore residents' holistic needs.
• Ability to deal with simple and routine face to face, telephone and electronic enquiries in a tactful, courteous and efficient manner.
• Ability to communicate appropriately and effectively with clarity both orally and in writing.
• Able and willing to be flexible and responsive in relation to working times, patterns and locations.
• Understanding of equalities issues and commitment to achieving equality of opportunity in service delivery.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk

Hold onto your hats and get ready to dive into the dynamic world of PR with the force of a thousand press releases! We're here at The Opportunity Hub UK, your go-to catalyst for career launches, and we're thrilled to present an electrifying opening for a Junior PR Executive. Nestled within the vibrant realm of visionary PR, marketing, and digital experts, this opportunity is your ticket to a riveting journey where your passion for travel and knack for creative wizardry will shine like a supernova.

What's in Store for You: In this cosmic adventure, you'll be an integral part of a lively team, a crew of go-getters who believe PR is more than just acronyms. You're not merely a press whisperer; you're a brand virtuoso, a reputation sculptor, and a client's secret weapon. Armed with an infectious enthusiasm for travel (bonus points if you've mastered the art of ski ballet or snowboard poetry), your pen will be your mightiest sword. From concocting riveting press releases that dance like auroras to hopping on brainstorming trampolines and jet-setting on press trips that'd make astronauts envious – your days will be as diverse as a chameleon's wardrobe.

Here's What You'll Be Conjuring:

- Weaving spellbinding press releases, crafting news stories that make headlines do the salsa
- Donning your travel sherpa cape to curate press trip escapades, charting courses and booking flights like a GPS whisperer
- Storming the think-tank fortress, contributing your creative gems to glittering campaign ideas
- Surfing through the digital waves, capturing trends from newspapers, magazines, and virtual shores
- Orchestrating symphonies of social media magic on platforms like Facebook, Instagram, and Threads
- Tackling monthly reports with ninja-like finesse, sorting press clippings, unearthing images, and reigning over the database realm
- Crafting networking soirées that blend charisma and strategy, mingling like a pro and turning clients into BFFs

Here's the Skills Potion You'll Need:

- Linguistic wizardry – your English spells are top-tier, and your proofreading game is stronger than a coffee addiction
- A flair for turning words into waltzes that charm the socks off readers
- Interpersonal enchantments – your approachability and empathetic vibes make you the life of any PR party
- Telephonic bravado – you're the maestro of conversation, striking chords of friendly professionalism
- Time-bending mastery – juggling tasks like a plate spinner while keeping deadlines in check is your jam
- Tech sorcery – you've tamed the beasts of various programs and social media realms

Why You'll Want to Join the PR Quest: Besides wielding PR wands and having the time of your life, this cosmic journey packs some magical rewards too:

- A hybrid work utopia (put those commuting shoes to good use at least twice a week)
- Embark on adventures to uncharted lands – hello, travel opportunities!
- Your discretionary annual bonus is the icing on the celebratory cake
- Unwind with 28 days of holiday delight, plus a birthday freebie
- Extra "sunny days" off because even PR dynamos need sun-kissed breaks
- Pension scheme – saving for your magical future
- Professional growth elixirs – potions to power up your skills and knowledge

Why Settle for Ordinary? Don't just watch the PR show; be the star of the spectacle! With The Opportunity Hub UK guiding you, your PR Executive dreams are just a heartbeat away. Join the forces of visionary PR and dive into a world where creativity knows no bounds, and each day is a chance to make your mark. So, if you've ever danced with words, charmed journalists, or had a snowball fight with deadlines, we're waiting to be dazzled by your PR prowess!

PR Account Executive

Join an award-winning PR agency specialising in B2B tech clients. They represent some of the most innovative companies shaping the future of technology. Their integrated campaigns span traditional media relations, social media marketing, influencer engagement, thought leadership and more.

They are now hiring a PR Account Executive to play a key role in leading client campaigns across their diverse portfolio of disruptive tech brands. This is an impactful opportunity to showcase your PR expertise in a rapidly scaling agency.

Here's what you'll be doing:

- Secure prominent press coverage and develop media relationships for clients

- Craft compelling press materials including releases, pitches, bylined articles

- Manage campaign coverage reporting and provide strategic recommendations

- Oversee client events, product launches and trade conference activations

- Provide mentorship to junior team members

Here are the skills you'll need:

- Some experience in a PR agency role

- Demonstrable tech and business media contacts

- Strong aptitude for strategic campaign planning

- Confident communicator and presenter

- Thrives in creative, fast-paced environments

- Passion for storytelling and working with journalists

Work Permissions:

You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.

Here are the benefits of this job:

- £25-32k annual salary depending on experience

- 28 days annual leave

- Opportunities for career progression

This is a rewarding next step for an ambitious PR candidate looking to evolve their executive-level skills, relationships and expertise. You will become an indispensable asset guiding high-growth tech innovators through turbulent market landscapes.

Customer Contact Agent

£23,000 per annum rising to £25,000 following probation. Plus, uncapped commission working Monday-Friday.

Do you have at least 18 months experience within a call centre environment.....if so, please read on.

We are currently recruiting for a Customer Contact Agent to join a fast growing company within the utility industry.

As a Customer Contact Agent, the primary purpose of the role is to deliver service excellence for both the company and its customers by working within a Customer Contact Team.

Customer Contact Agent Duties & Responsibilitie:

• Answer incoming calls from their clients' customers to discuss and arrange suitable resolutions based on their personal circumstances and their clients' criteria.
• Make outbound calls to customers to attempt to establish contact.
• Update the relevant CRM systems with the information relating to your calls from general updates and details on the resolution gained.
• Cover team workloads to a sufficient level during staff absence to ensure clients receive a consistent service.
• Manage calls within the company agreed quality framework
• Drive own performance to achieve required Key Performance Indicators

Customer Contact Agent Essential Skills & Experience

Essential:

• Minimum 18 months experience working in a call centre/customer contact centre environment.
• Active listening and ability to summarise conversation to customer
• Good work ethic with the ability to work within defined timescales
• Proficient in Microsoft Office

Desirable:

• Previous experience in a debt resolution and collections process.

For immediate consideration, please forward your CV to Naomi today!

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

Are you a Site Agent who is looking for a new opportunity to work in both Kent and London? Are you looking for a new challenge? Are you looking to work with an extremely reputable business, who hold an excellent reputation nationwide? If so, then read on.

Randstad are currently looking for a Site Agent, to work across the Kent and London areas. Initially to be based on a site in the London, so you must be able to work in this area.

Location: London and Kent

Contract type: Permanent

Start date: ASAP

Salary: £45 - £55k (depending upon experience)

Randstad CPE Contact: Louise Pridmore (Maidstone branch)

The Project:

This client has a diverse portfolio of civil engineering schemes ranging from access road improvements, public realm works, highways schemes, water treatment works, marine works and specialist framework projects.

The specific projects that you would be working on initially would be highways. Therefore, experience in this area would be advantageous.

The Role:

This is the perfect opportunity working with a well known civils contractor, who hold an excellent reputation Nationwide.

This role will be site based, with the occasional need to spend time in the Head Office.

You will be responsible for:

• Reporting to a Project Manager or a visiting Contracts Manager
• Supervising all subcontract and direct labour and 6 - 8 technical staff
• Planning, scheduling, procuring and delivering the project effectively, often to a tight schedule
• Managing all health and safety
• Liaising with the client team and consultants

Requirements:

• Degree / HND in Civil Engineering
• Ideally you will have progressed from Site Engineer to Site Agent
• Good IT skills required including MS Office packages
• Experience of managing civil engineering projects with a main contractor with experience in - highways, bridges, infrastructure, environmental, frameworks and special works
• CSCS Card (Black / Platinum)
• SMSTS
• First Aid

Benefits:

£45,000 - £55,000 per annum (depending on experience) + car or car allowance, pension, holiday, healthcare.

If this role sounds of interest to you, or if you know someone who might be interested, please apply.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

PR & Communications Manager Restaurant & Bars - London

We are expanding the restaurant and bar team and are looking for dynamic self-starters who are hungry for a new and exciting challenge. In this managerial position, you are part of the corporate team and looking after the PR & Communications for the destination restaurants and bars across the group. This role works very closely with the regional directors and managers as well as the VP Restaurants and Bars

Main duties (including but not limited to) as a PR & Communications Manager:

• Develop, prepare and implement the PR Strategy and activity calendar
• Work closely with General Managers of the hotels, Head Chefs, Restaurant and Bar Managers.
• Managing the PR and social media agencies on a daily basis
• Management and key focus on agency liaison, media relations, drafting press releases, social media strategy, paid media strategy, image management, media bookings, developing relationships with key internal and external contacts and film and photography projects.

• Managing the tone of voice in line with brand strategy
• Drafting statements where necessary
• Raising our restaurant profiles within the industry by managing award entries.
• Managing the PR and communications for the new restaurant and bar concepts and specific openings, renovations and brand marketing plans across EMEA region.
• Manage relationships with key partners and ensure all restaurant and bar listings, websites, intranet and social platforms are managed and updated
• Managing the compilation of monthly commercial reports from the PR and social perspective
• Ensure coverage is secured against media targets and KPIs and communicated to internal stakeholders.
• Manage and build relationships with local influencers and media for destination restaurants and bars that do not have agency support.
• Manage and oversee clippings reports where relevant for both online and offline publications.
• Oversee newsletter content for outlets
• Work collaboratively with the Digital Marketing team
• Oversee and review all social media across the destination restaurant and bar outlets with team support
• Visit outlets on a regular basis to collate social media worthy content
• Inform the Corporate Office in Amsterdam with all our restaurant and bar promotions/initiatives as well as support on brand wide Responsible Business Programmes from a restaurant and bar perspective.
• Proactively monitor industry and competitor initiatives, making sure we are taking advantage of all local and industry opportunities.
• Analyse ROI of PR & social initiatives such as press trips, media stays and competitions.
• Actively participate in marketing, PR and operational meetings where required and take minutes when appropriate. Ownership of regular PR reporting at restaurant and bar level.
• Assist in driving the internal communications strategy in terms of tone, content and PR news for channels including the company intranet
• Manage and attend where necessary key events and press trips with the outlets.
• Oversee and at times lead the coordination and execution of photo shoots, filming visits.

Benefits as a PR & Communications Manager:

• Start with 30 days of holiday per year - including bank holidays, increasing with years of service
• Great work-life balance
• Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• Benefit Hub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Company pension plan
• Access to 40% of your pay before payday!
• Ride to Work Scheme & free local cycling lessons
• Free dry cleaning for work uniform
• Two free meals per day
• Award-winning training
• Annual Staff parties and events

If this role looks like the one for you, apply now!

Reservations Agent - London

Engaging with a difference

Join a Customer Service team that stands out from the rest. We are a dynamic close-knit team and thrive in creating memorable moments for our guests. We spark engagement at every opportunity we get with our guests be it on the phones, emails, or webchat ensuring a seamless guest experience is achieved. With excellent training and support from colleagues and managers at every stage, learning is endless and career opportunities await you. We will prepare and encourage you along the way, getting you ready for your next career move within PPHE Hotel Group.

What you will be doing as a Reservations Agent:

• Handle all phone calls and email enquiries in a highly professional manner
• Engage professionally with guests over online web chat
• Convert enquiries into bookings
• Accurate logging reservations into the system
• The role will be following a shift pattern of 5 out of 7 days a week, including weekends/bank holidays, with a monthly rota published in advance.

What we will offer you when you join us as a Reservations Agent:

• Equipment provided to ensure you are working comfortably at home.
• 30 Days of holiday a year (inclusive of bank holidays) increasing with years of service
• Flexible access to salary through our Wagestream platform
• Open & transparent communication culture
• Exclusive discounts for PPHE & Radisson Hotels worldwide
• Exclusive discounts for Hotel Restaurants
• Free meals per day from the staff canteen
• Complimentary dry-cleaning (work clothing)
• Access to our Benefithub discount platform

Are you ready to spread your energy, passion, and organisational skills to a team?

If the answer is YES, we want to engage with YOU!

Europcar is looking for Customer Service Returns Assistant

You've probably heard of Europcar. You perhaps think we just rent cars at the airport. We do so much more!

Would you like to be part of the Europcar team? Are you someone who enjoys customer facing roles and working as part of a diverse team? We are looking for Customer Service Returns Assistant at our Europcar London City Airport location to work as part of our vehicle returns team.

You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service at every stage of the rental process. This will include working in our car parks to assist our customers at the beginning and end of their Europcar experience.

Your previous experience should demonstrate your passion for service and a level headed approach to dealing with the daily challenges of a busy customer environment.

What we can offer you:

• Competitive Basic Salary
• Bonus earnings potential
• Starting 5.6 weeks holiday (including bank holidays)
• Enhanced Maternity Leave (subject to service and earning qualifications)
• Pension
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts*
• Confidential legal and support service through BUPA
• Career progression and development

*forms part of current non contractual benefit offering

Key skills required:

• A full, valid clean driving licence, with a minimum of 4 years driving experience is required
• Excellent communication and face to face interpersonal skills
• Ability to work as part of a team in a fast-paced environment
• Flexibility in your working hours, including availability during the day, evenings and weekends - our locations can offer you a wide variety of shifts.
• Car rental experience is desirable but not essential (training will be provided)

Why choose Europcar?

We operate a wide range of vehicle mobility products including vehicle rental and car sharing services. We help businesses keep their people on the road in low emission vehicles and we're adding more electric vehicles to our fleet every day. We supply the vans that are used to deliver your online shopping. And, we think most importantly, we provide a working environment for our colleagues that is flexible and nurtures their career ambitions. Everyone counts at Europcar.

We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to - and benefit from - our success.

Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development.

If you believe you have what it takes to become a successful Customer Service Returns Agent within Europcar, then please apply today!

Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on a speculative applications being sent.

SJ1

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