Total 216 information technology job vacancies in District 1, Ho Chi Minh

The following are the duties of this position at the GS-14. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

- Provide expert technical advice to the Director, Assistant Directors, staff, and contractors of the Treasury Department on all aspects of determining and designing complex customized IT applications architecture and analyzing and refining unique system requirements.
- Serve as the principal point of contact for all matters related to the STAR and coordinates closely with staff members at Treasury, contractors, and the Bureau of the Fiscal Service to interpret and apply IT policies and procedures.
- Lead Technical Configuration and Operational Technical Interchange meetings with participants from both Treasury and the District of Columbia and monitors the resolution of Problem Trouble Tickets, Service Requests, Query Requests, and Operational and Maintenance Requirements.
- Serve as IT audit liaison for the annual financial statement audit and coordinates the delivery of audit requests with service providers.
- Facilitate discussion between auditors and IT service providers. Manages resolution of findings such as Notices of Findings and Recommendations.

The Department of Administrative Services, Administrative Systems Office (ASO), is seeking a motivated and experienced Information Technology Specialist to fill the role of Solutions Architect within the Systems Execution Division, Systems Development Branch. This position will report directly to the Systems Development Branch Chief.

The ASO operates in an ITIL (Information Technology Infrastructure Library) matrix structure, comprising two divisions: the Strategic Planning Division (SPD), which focuses on strategy, budgeting, and service development for customers, and the Systems Execution Division (SED), which handles software development, operations and maintenance, application support, infrastructure, and contractor management essential for service delivery.

In this role, the incumbent will be responsible for managing, designing, and developing solutions and strategies that support ASO systems and services. They will lead development teams on various complex IT projects for the U.S. Courts and the Administrative Office of the U.S. Courts. The incumbent will also provide solutions architecture services, review code for compliance with ASO frameworks, and ensure that requirements are met. They will manage multiple projects simultaneously, interact with stakeholders to effectively oversee scope, schedule, and risks, and act as a liaison between project teams and service providers in other offices within the AO. The ideal candidate will possess strong leadership and communication skills.

The duties of this position include, but are not limited to:

1. Collaborating with the Systems Development Branch Chief to support the ASO mission by implementing quality software development practices and ensuring compliance with established standards.
2. Coordinating and communicating effectively with Project Managers, Branch Chiefs, Portfolio Managers and Systems Execution chief to achieve strategic and tactical goals.
3. Leading development teams comprised of both government and contract staff.
4. Re-architecting existing solutions for future cloud deployment and develop new cloud-native applications.
5. Leading software development of the Judiciary Electronic Filing System (JEFS); and facilitating financial disclosures for the courts and the Administrative Office.
6. Creating solution architectures that align with the requirements of Judiciary systems.
7. Preparing status updates for development initiatives and communicate major activities and potential risks to senior management.
8. Building, maintaining, and enhancing security measures.
9. Attending interim project review meetings and review team reports on key metrics, including schedule, cost, scope, and risk to ensure accurate and consistent reporting.
10. Recommending improvements to existing methodologies, templates, guidelines, checklists, and other software development artifacts to establish repeatable processes that enhance quality across teams.
11. Reviewing Root Cause Analysis and operational reports for affected national systems; and ensuring compliance in identifying issues and proposing corrective actions.

**IMPORTANT PLEASE READ** This announcement contains a two-phase process. Upon completion of Phase 1, you must click on the exclusive link to complete the manual assessment. The next phase it will take one hour, at a minimum, to complete.

The following are the duties of this position at the GS-14. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

- Provide expert technical advice to the Director, Assistant Directors, staff, and contractors of the Treasury Department on all aspects of determining and designing complex customized IT applications architecture and analyzing and refining unique system requirements.
- Serve as the principal point of contact for all matters related to the STAR and coordinates closely with staff members at Treasury, contractors, and the Bureau of the Fiscal Service to interpret and apply IT policies and procedures.
- Lead Technical Configuration and Operational Technical Interchange meetings with participants from both Treasury and the District of Columbia and monitors the resolution of Problem Trouble Tickets, Service Requests, Query Requests, and Operational and Maintenance Requirements.
- Serve as IT audit liaison for the annual financial statement audit and coordinates the delivery of audit requests with service providers.
- Facilitate discussion between auditors and IT service providers. Manages resolution of findings such as Notices of Findings and Recommendations.

• Develops and interprets policies, procedures, and strategies governing the planning and delivery of mobile communications services for the Secretary and their travel team.
• Directs a team of Foreign Service IT Specialists and ensures that S/ES-ET 's strategic plans, missions, and values are communicated to the team and integrated into the team's strategies, goals, objectives, work products and services.
• Ensures all pertaining equipment is up-to-date, state-of-the-art to the extent possible, is tested; SOPs are current, kits are certified, and that all equipment is deployable at a moment’s notice in compliance with Department security mandates.
• Stays abreast of emerging technologies and security threats to continuously enhance the security posture and mandates.
• As needed, serves as primary point of contact for MC with the White House Communications Agency (WHCA) on joint trips between the Secretary of State and the President.

This position is located under the Office of Science and Technology, Information Technology Systems Delivery Division & Data Management Division in Washington, District of Columbia.

You will be responsible for providing information technology services to various customers throughout the Bureau, as well as monitoring and providing oversight for the development and provisioning of enterprise application software products and services that permit the deployment, storage and transmission of information supporting the agency's mission to internal and external audiences.
In this position, you will be performing the below duties:

• Monitoring and providing oversight for the development and provisioning of enterprise application software products.
• Providing technical analysis, planning, security analysis, requirements gathering, design, acquisition, development, testing, implementation, operation and disposition of application software products.
• Coordinating all requests for system enhancements, reviewing and approving of all associated system documentation coordinating the testing and acceptance of new builds, and ensuring that system rollovers are successfully implemented.
• Leading and coordinating large-scale and or long-term projects.
• Coordinating and Managing projects to improve efficiency and reduce cost

As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

This position is located in the Technology Directorate (TD), within the Executive Office (EXO), Antitrust Division (ATR), Department of Justice (DOJ). The incumbent serves as an Information Technology Specialist (CUSTSPT) within the Division, reporting directly to the Engineering and Operations Section (EOS) Chief, and ultimately the TD Director and Chief Information Officer (CIO).

As an Information Technology Specialist (CUSTSPT), responsibilities of this position will include, but are not limited to:

• Plans and carries out IT customer support functions and activities for assigned organizations.
• Provides customer assistance and training in order to meet customer requirements.
• Resolves technical problems and issues and develops recommendations and proposals to address more complex design or operational issues.
• Diagnoses and resolves problems in responding to customer support incidents.
• Provides assistance and support to customer organizations in installing, configuring, and troubleshooting IT systems, hardware, software, and networks.
• Applies new IT technologies to participate in developing methods and policies leading to successful accomplishment of organizational requirements.
• Participates in programs, task forces, and project teams to accomplish IT systems, software, and hardware development or implementation activities, and functions as a technical resource on customer support functions.
• Develops solutions to complex customer support problems and issues.
• Investigates/analyzes a variety of unusual conditions or problems, providing technical advice and guidance.
• Develops and implements new concepts and technologies.
• Makes recommendations that help to enhance and improve IT customer support services of the organization.
• Provides advice, guidance, and assistance to technical and program officials in the development and delivery of IT customer support services.
• Provides operational support, management, development, and updates processes for TD network/infrastructure resources.
• Prepares and presents information and briefings on customer support issues, problems, and projects to management officials and program staff.
• Collaborates with customer organizations to identify training needs for IT hardware, software, and systems, and develops and delivers customer training to meet organizational needs.

As a SUPERVISORY INFORMATION TECHNOLOGY SPECIALIST at the GS-2210-15, some of your typical work assignments may include:

• Serves as senior financial & program - subject matter expert for SBA's Capital Access Financial Systems (CAFS) which supports the agency's trillion-dollar disaster and guaranty loan portfolio.
• Responsible for defining and monitoring performance metrics for OCA and provides recommendations for process, systems and quantitative and qualitative factors.
• Managing risk-based information security, data security, and cybersecurity programs within Federal guidelines and National Institute of Standards and Technology (NIST) standards.
• Oversees the daily operation of the team, ensures that agency policies and priorities are being followed; develops performance standards; and evaluates work performance of subordinates.
• Serves as a point of contact for the agency with OCA Lending Partners and Vendor Associates concerning the interaction with OCA financial assistance business applications; addresses Federal Information Security Modernization Act (FISMA) and IT audit findings; and represents and speaks for the OCA in conferences and meetings with Agency program officials, other agency officials, private sector lender or financial services organizations and national professional groups regarding complex system issues impact on OCA and its customers.

• This is a Permanent appointment in the competitive service with a full-time work schedule.
• By applying for this position with SBA's Disaster Lending Division - DLD-IT, you can enjoy challenging but satisfying work and join a highly motivated and diverse team that helps families and businesses rebuild their lives after a disaster.
• Additional selections may be made from this announcement if identical vacancies occur within 180 days from the closing date.
• This position is not included in a bargaining unit.

This position is located in the Technology Directorate (TD) of the Executive Office (EXO) within the Antitrust Division (ATR). EXO is a very dynamic and fast paced office, delivering the professional management services that power ATR's people and mission. Within EXO, Technology Directorate (TD), administers the Division's technology program, including automated litigation support, management information systems, and office automation systems to support the Division's attorneys, economists, and managers. The incumbent serves as an Information Technology Specialist (Network) within the Division, reporting directly to the Engineering and Operations Section (EOS) Chief, and ultimately the TD Director and Chief Information Officer (CIO).

As a Information Technology Specialist (NETWORK), responsibilities of this position will include, but are not limited to:

• Provides senior level leadership, oversight, and expertise for network services and functions involving the most complex and difficult issues and problems that significantly impact agency IT programs and functions.
• Develops and implements policies and procedures pertaining to network services and systems for use throughout the organization and agency to ensure the reliability and accessibility of systems.
• Oversees and directs efforts to configure network systems and components, and to perform testing and quality assurance activities to ensure the effective functioning and performance of network systems.
• Employs advanced program and project management techniques and methods to lead, manage, and coordinate major IT program segments and projects, including identifying issues and approaches, determining resource requirements, providing direction and guidance to other program/project staff, ensuring outcomes are consistent with objectives and requirements, and keeping management officials informed of progress, milestones, issues and problems, and accomplishments.
• Leads or manages the installation, testing, maintenance, and upgrading of network hardware and operating systems software, and the configuration and optimization of network servers, hubs, routers, switches, and other components.
• Establishes procedures and policies, estimates, and substantiates budget, as well as procurement data, explaining effect of new programs related to networking services in terms of functionality; creates and updates detailed network diagrams; and presents new ways IT investments can contribute to the mission/business strategy and assist the ATR in providing baseline services.
• Advises staff and senior managers on proposed standard DOJ technical architectures, setting information standards, and setting standards for software design and development, software and hardware configuration management, IT acquisition management, and testing and operation evaluation of IT network programs, applications, equipment, and telecommunications networks.
• Leads programs, task forces, and project teams in accomplishing advanced IT systems, software, and hardware project efforts, and functions as an expert technical authority on network services and functions.
• Provides expert technical advice, guidance, and assistance to management officials and other technical and program staff in planning, designing, developing, testing, installing, and maintaining network systems used in the transmission of information via data, video, or voice.
• Prepares and presents information and briefings on critical, complex, or controversial network issues and problems to senior level management officials and program staff.

At the Securities and Exchange Commission (SEC), we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.

The incumbent of this position will:

• Partner with division leaders to identify and implement system changes to support disclosure modernization efforts. Recommends technical solutions and approaches based on changes to business processes, new rulemakings, or policy changes.
• Provides subject matter expertise on disclosure review system business requirements that support system design, database design, access control, management systems, and other related technology initiatives. Facilitates system transformational efforts to increase effectiveness and improve business processes.
• Serves as primary Tier 2 help desk staff daily, including coordinating responses to technical issues and researching and resolving specific Division business process problems for specialized accountants and lawyers. Provides structure to the Tier 1 disclosure review system help desk support operations.
• Serves as the main point of contact for all aspects of the disclosure review system (i.e., system product owner), assists the Office of Information Technology (OIT) on future enhancements and releases, and manages support contracts by serving as a Contracting Officer Representative.
• Provides detailed requirements around system enhancements to the system development team based on detailed knowledge of the Division's review process and policies. This is the main point of contact to ensure system functionality supports all areas of business process (e.g., transactional filing reviews, annual report filing reviews, handling of confidential materials, etc.).
• Keeps the Division apprised of disclosure review system enhancements via email communications, development of job aids, and the facilitation of training sessions; and leads focus groups with system users to develop enhancements and track and resolve system bugs.

The incumbent of this position is the Chief of the Innovation and Research Branch and is responsible for driving the development of new and innovative products, services, or processes within an organization. The incumbent of this Branch requires a combination of strategic thinking, technical expertise, and strong leadership skills to inspire and guide a team of researchers and innovators. In this role, the incumbent requires a deep understanding of technology, and business operations of the judiciary to drive innovation, customer satisfaction, and effectiveness.

The incumbent is responsible for developing and articulating a clear vision for innovation and research across the judiciary, aligning innovation goals with the overall business and IT strategies, and identifying emerging trends and opportunities in the industry.

Duties of the position include, but are not limited to:

1. Collaborating with the Chief of the Emerging Technology Division and the Chief Technology Officer to establish and support the judiciary's innovation program.
2. Developing and executing a comprehensive business plan for the establishment of a research and development function.
3. Conducting market research and analysis to identify trends and opportunities.
4. Leading teams of technical engineers to develop proof of concept and prototypes to verify feasibility, usability and functionality.
5. Providing technical assistance to other areas of TSO, in support of innovation projects.
6. Prioritizing features and enhancements based on customer feedback and business objectives.
7. Fostering a collaborative and innovative work culture.
8. Identifying and evaluating new technology opportunities to drive innovation and continuous improvement within TSO's product portfolio.

• Provide tier-one technical support to end-users via phone, email, or in-person, addressing hardware, software, and network-related issues promptly and professionally.
• Troubleshoot and resolve technical problems reported by end-users, including diagnosing and resolving hardware and software issues, performing system backups, and ensuring data integrity.
• Install, configure, and maintain computer systems, software, printers, and peripheral devices.
• Assist in deploying and maintaining network equipment, including switches, routers, and wireless access points.
• Create and update user accounts, passwords, and permissions in accordance with established procedures.
• Collaborate with senior IT staff to escalate and resolve complex technical issues, ensuring timely and effective problem resolution.
• Document technical procedures, troubleshooting steps, and support activities clearly and concisely.
• Provide end-user training and guidance on technology-related topics, ensuring users are equipped with the necessary knowledge to utilize technology resources effectively.
• Stay current with emerging technologies and industry trends, proactively recommending improvements to enhance the overall IT infrastructure and user experience.
• Contribute to developing and maintaining IT policies, procedures, and knowledge base articles.

The incumbent of this position reports directly to the Chief Enterprise Architect and is responsible for leading and mentoring teams of federal technical architects and contractor resources in creating, establishing, and managing a business outcome-driven EA program that ensures alignment and integration across all architecture domains. The incumbent is responsible for creating and managing programs to develop effective IT standards and architectures from an enterprise perspective and conducting objective assessments of applications, systems, and technology components. Fosters open communication and collaboration across the judiciary, leveraging and enhancing the EA toolset to facilitate knowledge sharing, data-driven decision-making, and governance. The incumbent of this position works closely with stakeholders across the judiciary to identify opportunities for innovation and optimization and supports the evolution of the Enterprise Architecture division's services and operations.

Duties of the position include, but are not limited to:

1. Collaborating with the Chief Enterprise Architect and Chief Technology Officer to design, implement, lead, and manage a comprehensive Enterprise Architecture program for the judiciary in coordination with the Business Architecture Branch.
2. Leading, mentoring, managing, and supervising subordinate employees and contractors, ensuring effective program execution.
3. Performing tasking, monitoring, and performance management for all enterprise architecture efforts.
4. Designing, implementing, and managing a program to facilitate enterprise processes, including tactical EA boards, architecture development and governance, portfolio management and optimization, strategic planning and alignment, compliance and risk management, and performance measurements.
5. Implementing and managing EA toolset to transparently share business and technical information, artifacts, architectures, solutions, and roadmaps.
6. Working closely with the Business Architecture Branch, IT executives and leaders, and other stakeholders to understand the operating models and technical architecture.
7. Leading and managing the construction of deliverables, including enterprise standards, application and system assessments, reference architectures, technology capabilities models, as-is and to-be architectures, journey maps, and investment roadmaps.
8. Designing, leading, and managing EA services including application portfolio management, technical reference model, EA assessments, solution architecture guidance, gap analysis, and journey mapping.
9. Assessing the effectiveness of the Enterprise Architecture program by developing and monitoring performance metrics and delivering and implementing improvement plans to optimize program performance.
10. Developing IT standards for the judiciary and monitor compliance with standards across organizations.
11. Providing advice to solution architects and stakeholders on applicable technical architectures, solution architectures, standards, and guidance to enhance delivery and compliance.
12. Ensuring the EA toolset delivers necessary information and artifacts to judiciary users, effectively communicating as-is and to-be enterprise state, technology and business information, artifacts, dashboards, and metrics to drive technology alignment and understanding.
13. Researching and sharing information on emerging EA trends and disruptions, informing the organization of potential opportunities and challenges and providing recommendations for proactive adaptation.

• Carries out efforts to increase security situational awareness of, and minimize risks to, information systems through a comprehensive vulnerability alert, assessment, remediation and reporting process.
• Serves as the primary ISSO for the External Network Extension for the United States Trade and Development Agency ensuring that security requirements for major applications or support systems meet Department of State (DOS) policy and procedures.
• Ensures adherence to DOS security policy and procedures and implements processes that provide oversight for systems owners.
• Manages the security aspects of information systems and is assigned responsibility for the day-to-day security operations of systems in the assigned office.

• Develops, customizes, and/or acquires applications software programs and tests, debugs, and maintains an assigned suite of software programs.
• Conducts analyses of technical requirements for systems and services in the assignment area that often cross organizational lines and combine two or more discrete IT functions.
• Develops Consular Affairs policies and methods to facilitate the security of and integrity of consular data, including the implementation and integration of multiple cybersecurity products to ensure the proper auditing of data access and use.
• Coordinates the technical planning, design, development, testing, implementation, and management of internet/intranet activities associated with the administration of the assigned websites, including both front-end and back-end development.
• Serves as web developer/administrator for one or more Consular Affairs websites.

• Provides strategic leadership and operational direction to a professional team of direct-hire and contractor staff.
• Formulates and develops short-term and long-range strategic and financial plans and justifications for programs, budgets, staffing, and related projects for the Division.
• Plans, organizes, and manages the development and delivery of a broad range of problem resolution and technical support services.
• Synthesizes and analyzes available information; recognizes patterns or trends and draws reasoned conclusions from data.
• Manages a variety of customer services and experiences such as walk-in expert support at DT's multiple IT Marts, Bureau VIP customers, domestic equipment refresh upgrades and IT office equipment relocations, and onsite Tier 2 deskside support.