Total 132 health beauty fitness job vacancies in Norwich, NR70TA

Are you passionate about health & wellbeing? 

Is providing an outstanding guest experience important to you? 

The important stuff:

Free health club membership (T&Cs apply)
Discounts across golf including membership, guest rates, green fees, buggies and clothing
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!

What will I do?

You’ll support the Manager to manage all aspects of the health club from driving membership, ensure classes are full and delivered to a high standard, identify opportunities to maximise revenue and ensure health & safety and compliance is adhered to at all times.  

Is this the role for me?

Previous experience managing a busy health club 
People management experience 
Commercially minded with the ability to drive memberships 
Strong compliance, health & safety and legislation knowledge 
Personal Trainer/Fitness Instructor qualified  
Relevant qualifications (Pool Plant and Pool Responder/Lifeguard) 

Curious to find out more?

Dunston Hall Hotel, Spa & Golf Resort is located in Norwich and is 4*, 166-bedroom property. Our hotel has beautiful garden views with an 18-hole golf course and the dining options include the Brasserie restaurant, Bunkers bar and a terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all.  We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.  

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award. 

Job description
For this particular role we can only consider candidates who have the right to live and work in the UK. Please ensure you have the right to live and work in the UK before applying.
We are offering sponsorship for the right candidate for our mental health services across the UK, if you have a valid mental health NMC pin and willing to relocate please get in touch today!
Registered Mental Health Nurse (RMN)
Rate Of Pay: From £19.57 + Overtime
Information about the service:
Our 53 bedded registered hospital is dedicated to providing specialised care for men and women aged 18 and above, who are struggling with severe mental distress. These individuals find themselves in situations where safe care within the community is not feasible.
Working as a RMN (Registered Mental Health Nurse):

• Assess patient health problems and needs, develop and implement nursing care plans, and maintain medical records. Administer nursing care to ill, injured, and long term service users.
• Behave in a professional and discreet manner at all times and in line with the Nursing and Midwifery Council (NMC) Code.
• Be competent and confident in managing people with long term health conditions.
• Assess, diagnose, plan, implement and evaluate interventions/treatments for service users??with complex needs.
• Proactively identify, diagnose and manage treatment plans for service users (as appropriate).
• Prioritise health problems and intervene appropriately to assist service users in complex.
• urgent or emergency situations, including initiation of effective emergency care.
• Recognise and work within own competence level.
• Produce accurate, contemporaneous, and complete records of service user interaction and consultation, consistent with legislation, policies and procedures.
• Support, manage and guide support workers on a daily basis.
• Continual personal development to develop oneself and the role.

Necessary Experience or Qualifications to work as an RMN (Registered Mental Health Nurse):

• Hold a valid NMC Pin
• Ability to work on shift/rota pattern.
• Have the right to the work in the UK
• Experience in a Acute Mental Health Setting

Assist in developing, refreshing and delivering a Digital Health Strategy focused on maximising the advantages to the Trust of national and local objectives. The strategy will concentrate on the major new systems areas but will also guide the transition from current central and departmental systems to a new, unified platform and strengthen and develop the robustness of the underlying infrastructure. Plan, lead and deliver the implementation of replacement of technology and digital systems, clinical, administrative, operational software and related systems. This role will be responsible up to Board Level to ensuring that all systems and ways of working using digital technology are effective, as any impact may severely impact on patient care and how staff manage patients. Manage subcontractors and other relevant suppliers ensuring services and supplies are made in accordance with the contracts in place and negotiating and developing new contracts. Contribute to the planning of all digital health projects and other Trust-wide projects where appropriate. This will include the Trusts Digital Strategy and the part that NNUH has in working with the other Acute providers in Norfolk and Waveney and all partners in the Integrate Care System. Work with departments to ensure their business and digital health requirements are understood and are incorporated into future systems implementations. Keep up-to-date with new technology developments to identify opportunities for the Trust and ensure subcontractors offer these advances. Communicate with wide strata of stakeholders about Digital Health and events that have a digital element. This can include sensitive workforce implications, healthcare provision, Major Incident Management or political sensitivities. Successful candidate will be able to distil what is often complex technical language and concepts into plain English to ensure the message is communicated effectively. Develop and maintain relevant policies and procedures and monitor compliance and communicate these to Trust staff. Provide the Trusts digital health voice and act as ambassador for digital health, promoting the benefits of digital health within and outside the Trust. To ensure all information governance guidance is applied and adopted in line with national best practice in order that the Trust achieves the required standards as agreed by Monitor or other independent regulator. Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Assist in developing, refreshing and delivering a Digital Health Strategy focused on maximising the advantages to the Trust of national and local objectives. The strategy will concentrate on the major new systems areas but will also guide the transition from current central and departmental systems to a new, unified platform and strengthen and develop the robustness of the underlying infrastructure. Plan, lead and deliver the implementation of replacement of technology and digital systems, clinical, administrative, operational software and related systems. This role will be responsible up to Board Level to ensuring that all systems and ways of working using digital technology are effective, as any impact may severely impact on patient care and how staff manage patients. Manage subcontractors and other relevant suppliers ensuring services and supplies are made in accordance with the contracts in place and negotiating and developing new contracts. Contribute to the planning of all digital health projects and other Trust-wide projects where appropriate. This will include the Trusts Digital Strategy and the part that NNUH has in working with the other Acute providers in Norfolk and Waveney and all partners in the Integrate Care System. Work with departments to ensure their business and digital health requirements are understood and are incorporated into future systems implementations. Keep up-to-date with new technology developments to identify opportunities for the Trust and ensure subcontractors offer these advances. Communicate with wide strata of stakeholders about Digital Health and events that have a digital element. This can include sensitive workforce implications, healthcare provision, Major Incident Management or political sensitivities. Successful candidate will be able to distil what is often complex technical language and concepts into plain English to ensure the message is communicated effectively. Develop and maintain relevant policies and procedures and monitor compliance and communicate these to Trust staff. Provide the Trusts digital health voice and act as ambassador for digital health, promoting the benefits of digital health within and outside the Trust. To ensure all information governance guidance is applied and adopted in line with national best practice in order that the Trust achieves the required standards as agreed by Monitor or other independent regulator. Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

• Location: Private Mental Health Hospital, Norwich
• Employment Type: Full Time, Permanent | 40 Hours per Week (Mon-Sun Shift Pattern)
• Free transport from Norwich Train Station provided

Are you a compassionate and dedicated Registered Mental Health Nurse (RMN) looking to make a difference in a specialist, patient-focused environment? Join private mental health hospital in Norwich with 53 beds, offering inpatient services to male and female patients aged 18+ experiencing severe mental distress.

The hospital supports individuals of working age, both those detained under the Mental Health Act and those admitted informally, ensuring a seamless transition and continuity of care.

Key Responsibilities:

• Assess, plan, implement, and evaluate nursing care for service users with complex mental health needs.
• Administer nursing care to acutely ill and long-term patients, ensuring the highest level of care.
• Work within your competence level, managing urgent or emergency situations with effective interventions.
• Develop and manage individual treatment plans, prioritising health problems and responding proactively.
• Maintain accurate medical records in line with NMC guidelines, policies, and legislation.
• Support and guide support workers on a daily basis, ensuring best practice in care delivery.
• Commit to continuous professional development and enhancement of nursing skills.

Qualifications and Experience:

• Valid NMC Pin required.
• At least 1 year of experience in an acute mental health setting.
• Right to work in the UK.
• Flexibility to work on a rotating shift pattern.

What We Offer:

• Competitive salary and benefits.
• Free transport to and from Norwich Train Station.
• The opportunity to work in a supportive and dynamic team committed to improving mental health outcomes.

Apply today and help transform the lives of those experiencing severe mental distress. If you're passionate about mental health care and ready for a new challenge I would love to hear from you!

Apply Today or email rebecca.hyde@servivcecare.org.uk with your CV for more information

An exciting opportunity has arisen to join the Norwich Community Phlebotomy team, within the “Outstanding” Norfolk Community Health and Care. The position is for a highly motivated Community Technician, dedicated to providing high standards of clinical intervention including venepuncture, capillary sampling, observations and ECG's. This will be for patients in their own homes, care homes, the travelling community, community hospitals and/or in clinics. This will provide support in the delivery of the community service to patients within the community.

The working pattern will be Monday to Friday, 08:00 - 16:00.

You should have proficient competencies and evidence-based knowledge in the above skills, as well as experience of interacting with patients and working with other professionals with in the community health services.

Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded this title.
• Collection of blood samples from patients in accordance with agreed procedures.
• To ensure samples taken from patients are correctly identified by using the labels provided on the ICE forms, or clearly writing on the label in line with requesting services guidelines as appropriate.
• To ensure any capillary blood sampling for International Normalized Ratio (INR) is carried out in accordance with Norfolk Community Health & Care Standard Operating Procedures.
• To ensure that where blood samples need to be sent off for analysis they are delivered to the nearest site in time for that day’s collection.
• To take temperature, pulse and blood pressure readings in accordance with agreed procedures.
• To take electrocardiogram (ECG) readings in accordance with agreed procedures.
• Order and restock stores for the community nursing team.
• To report any concerns with regard to patients or colleagues to the Senior Registered Nurse for that area.
• To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
• Establishing good working relationships with all Trust staff.
• To print off own blood requests using the ICE system.


This advert closes on Thursday 21 Nov 2024

Proud member of the Disability Confident employer scheme

We want you in our team if you share our values and core beliefs. If you want to work in an environment of mutual respect, transparency, integrity and collaborative working we are the team for you. Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed. This post attracts a recruitment premium of £3,000 (pro-rata for part time roles). This is a one off payment with half paid on appointment and half paid after the completion of a satisfactory probation period (6 months). The premium is taxable. Please note that should you leave employment, or choose to move to an alternative post within the Trust that does not attract this recruitment premium, you will be required to reimburse all or some it, as follows: 100% of the value of the premium in the first 12 months; 50% of the value of the premium in the period 12 months to 2 years following appointment.

This is an exciting secondment opportunity to join the Trust's Governance Team for 12 months supporting with all aspects of the Governance workplan but more specifically in the area of Emergency Preparedness, Resilience and Response (EPRR).

This role requires excellent administrative, verbal and written communication skills together with attention to detail and the ability to work both autonomously and as part of a team. The post holder will communicate with a range of stakeholders from across the organisation
and externally, about complex Corporate Governance topics to non-experts and therefore need to be able to use a range of communication skills including empathy, persuasion, tact, negotiation and influencing.

The successful candidate for this secondment opportunity will support the Head of Governance in relation to the management of corporate governance activities, including but not limited to supporting with work streams such as Emergency Preparedness, Resilience and Response (EPRR) and policy management compliance. They will also assist with other Governance related tasks and will work to a defined workplan and schedule.

Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
• Good benefits package including a minimum 27 days annual leave, plus Bank Holidays, increasing after 5 years and 10 years to a maximum of 33 days
• Opportunity to join the NHS pension scheme.
• Wellbeing support (gyms, free eyesight test, cycle to work scheme, wellbeing resources)
• Free parking at most sites (excluding Norwich Community Hospital)
• Supportive positive culture that is Well-Led with regular supervision
• Comprehensive in house and external training programmes available
• NHS discounts and many more

Please note that applications are accepted by completion of our on-line application form. We cannot accept CV's.
1. To support the function of and undertake tasks which follow standard processes with the occasional need to deviate for all areas of corporate/Trust governance (e.g. Risk Management (including Board Assurance Framework (BAF), declarations of interest, gifts & hospitality management, policy governance and compliance, internal and external
audit facilitation, support the development of annual reports (such as annual report and quality account), support with both planned and unplanned inspections from regulators such as Care Quality Commission (CQC)). 2. Responsible for having oversight of the processes and work demands for all areas of Trust/Corporate Governance to provide assurance to the Head of Governance.
3. To liaise with the company solicitors to gain advice and guidance as directed by the Head of Governance amending internal processes where appropriate post receipt of advice
4. To provide accurate, appropriate and timely information about Trust services and nonclinical advice to patients, relatives and careers and if necessary, refer people on.
5. To provide administrative support and cover for the Governance team which will include communication with individuals from other organisations, other NHS organisation and NCH&C staff at a high level, provide clear information and guidance, exercising tact and judgement in dealing with and resolving routine enquiries, taking accurate messages and
ensuring these are passed to the relevant person in a timely manner.
6. To provide detailed guidance and specialist advice on governance related queries from both internal staff members as well as members of the public. This will involve the analysis of facts or situations. Escalating these where necessary whilst supporting the Subject Matter Expert to resolve the issue.
7. To be a point of escalation for the Governance team for more complex matters or where deviation from standard operating procedures is being requested. Analysis the situation and using own judgements, determine appropriate action or, in exceptional cases escalate to the Head of Governance for decision.
8. Day to day management of the Governance administration function, ensuring appropriate prioritisation of work to meet deadlines.
9. The post holder will be required to assist the Head of Governance and the Trust Secretary in the annual compliance checks for the Fit and Proper Persons Test (FPPT) for all Trust Board members. Following a documented process to perform detailed and potentially sensitive checks, collecting evidence and documenting the outcome of these checks to the Trust Chair on an annual basis.
10. The post holder will undertake tasks required to maintain compliance with the Information Asset Register whilst supporting the overall governance operation program led by the Head of Governance.
11. Responsible for coordinating the trust policy governance and approval processes ensuring all policy owners are informed when documents are due for review; that the full and proper governance approval process has been undertaken and for maintaining a library of final, active and previous documents both internally and publicly, where relevant.
12. The post holder will be expected to demonstrate independent working skills with minimum supervision with confidence and expertise to advise on issues that relate to data privacy, information assets information governance assurance, confidentiality, and legal basis for processing data as well as other Information Governance related topics.
13. To develop, create and produce reports regular (monthly) and ad-hoc (as and when needed) and to highlight anomalies for the team such as declarations of interest,. There may be need on occasion to explain the contents of the reports to groups of staff as learning and education and this will be supported by Management.
14. Act in an advisory role on best practice on governance activities in line with the relevant legislation as well as specific health and social care standards.
15. Undertake work to support the Governance Team with the annual plan associated to Governance.
16. To support the customer focused and service user centred service model and culture
17.Undertake audits to review/test the effectiveness of procedures in own work area and highlight areas where service improvements could be made.
18.To implement, review and maintain standard operating procedures.
19.To assist in the development of policies and documents in line with legislation, ensuring the Trust remains compliant and up-to-date at all times.
20. Post holder will be required to demonstrate tasks to new members of the Governance team.
21. To be responsible for maintaining stationery and stock in the department and placing orders via PowerGate.
22. To provide admin support in typing up confidential reports and paperwork relating to investigations and disciplinary cases.
23. Arranging travel and accommodation for the Directorate and other department members when necessary.
24.To provide general administration support to the Governance team for example, ordering office equipment, regular minute/action log taking, diary management, maintaining stationery stock levels and assisting with the collection of data for performance reports.
25.To organise and administer several monthly and quarterly meeting on behalf of the Governance team which may require travel to and from other venues. This will include formulation of agendas, distributing papers, taking minutes and actions logs for the Chair’s approval.
26.Running of scheduled reports as per established processes.
27. To support the function of and undertake tasks which follow standard processes with the occasional need to deviate for all areas of Access to Records (e.g. Information Governance (IG) queries including Subject Access Requests (SARs), cost recovery and Freedom of Information (FOI) requests, as well as Records Management requests and/or queries relating to both health and corporate records)
28. To support the function of and undertake tasks which follow standard processes with the occasional need to deviate for all areas of Information Governance (e.g. Information Governance (IG) queries including Data Protection Impact Assessments (DPIA), individual privacy investigations, physical and digital records management and retention for both clinical and corporate records, audits linked to the Data Security and Protection
Toolkit (DSPT) and guidance on effective record keeping (inline with trust policies and procedures))
29. The post holder will be required to assist the Governance team by processing Data in all areas of the workplan, using this data to create reports and documents for people at all levels of the organisation to understand and utilise.
30. The post holder will be required to attend meetings on behalf of the Governance Team and contribute in all areas linked to governance
31. The post holder will be required to deliver training on behalf of the governance team to members of internal NCHC staff (based on a training plan) ensuring all Trust staff are trained to the same standard
32. The post holder will be required to attend team meetings to deliver governance advice specific to that area of operation (e.g. attend a team meeting in finance and inform finance colleagues of all Governance related matters that impact them and how they can maintain compliance).
33. The post holder will undertake tasks required to maintain compliance with the Information Asset Register whilst supporting the overall governance operation program led by the Head of Governance.


This advert closes on Monday 4 Nov 2024

Proud member of the Disability Confident employer scheme

Are you a forward thinking Staff Nurse looking to move into the exciting area of specialist neuro-rehabilitation? If so, an opportunity has arisen within the Specialist Rehabilitation Team based at the Colman Centre for Specialist Rehabilitation in Norwich.

Our team provides specialist neuro-rehabilitation for patients who are referred to us from across the East of England. We are looking to appoint an enthusiastic, well motivated staff nurse, into this full time post. You will cover a combination of earlies, lates and nights. Long days are also available. You will work as an integral part of the ward team and be responsible for providing high standards of rehabilitation care to a group of patients with specialist needs

You will be required to deliver evidence based care to a high standard. Excellent communication skills and a supportive approach to team working within a rehabilitation setting are key to the success of this service.

An ability to structure your own learning supported by the team gaining new knowledge and skills to benefit yourself and the service will be vital. Some of the skills you can develop may include enteral feeding, tracheostomy management and weaning, and posture and position management. In addition you will be working with families and colleagues in complex discharge planning and best interest discussions.

Excellent organisational and interpersonal skills are essential as is the need to be cheerful and courteous. Good computer skills or the ability to learn will be required for this role as we are using SystmOne to record our patient interventions.

This opportunity is a key role working within a well-established team, working with all disciplines to deliver and achieve the best outcome for the patients who access this service. It is also a real opportunity for someone who is keen to explore their role within rehabilitation and learn and develop some new skills in this area of nursing. In addition, it is an opportunity to establish a therapeutic relationship with your patients and their families.

Please note that whilst experience is desirable, we do welcome newly-qualified staff nurses too.

Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Please note that this vacancy does not offer sponsorship.

No AI generated supported information.
• To assess, plan, implement and evaluate care of assigned patients.
• To initiate this process when a patient is planned for admission to the unit ensuring the correct information, equipment etc. is in place and commences the assessment process.
• To provide care for patients as defined by the individualised care plan, reviewing and updating this when care needs change.
• When necessary, to make changes to planned care when the need arises and change the care plan accordingly. To communicate the changes to the wider team to ensure the correct care is delivered.
• To accurately document all stages of the nursing process.
• To keep care plans and patient records up to date, reviewing these as care changes.
• To provide a high standard of nursing care to the patients and evidence this.
• To establish a relationship in which the patient, family and friends may express their needs, and have those needs met where nursing can provide.
• To involve the patient, family and friends in setting goals, evaluating and taking part in the care process.
• To act as patient advocate where appropriate, ensuring patients capacity is assessed working with the mental capacity Act.
• To support, offer help and be aware of other staff members needs, and ensuring they deliver care appropriately based on the needs of patients as identified in their care plans.
• To support, offer help and be aware of other staff members needs, and ensuring they deliver care appropriately based on the needs of patients as identified in their care plans.
• To act as practice supervisor, to nursing assistants and student nurses to support their learning and development.
• Work with unregistered staff to develop their competency in the care they are delivering and ensure safe practice.
• To contribute actively to the rehabilitation process working alongside therapy colleagues.
• Work closely with therapy colleagues to set join goals with the patient ensuring the whole team are aware of the goals to focus on and achieve. Working together to complete the relevant outcome information required within the service


This advert closes on Sunday 24 Nov 2024

Proud member of the Disability Confident employer scheme

The Digital Services department has a culture of service improvement where an agile and responsive Digital Service function holds a mature dialogue as a partner with internal and external stakeholders. The department enables an organisation where staff have the right information tools to do their roles, and where staff are empowered as information citizens in a connected community.

The Digital Services function supports all internal, clinical and corporate needs as well as a number of external service customers within Norfolk which is led by a Head of Digital Services with four teams (Customer Services, Infrastructure Services, SystmOne IT and Security & Change).

Customer Services comprises of a Service Desk team which provide first line technical support, acting as a single point of query into the organisation and a Desktop team which covers a geographical spread of 3,300 miles. The SystmOne IT team, the Infrastructure team and Security and Change team provide second and third line expertise in functional areas.

This role is working within the Service Desk, working as the initial point of contact for all IT related queries, providing first time fixes to incidents and providing excellent customer care. You will be supporting clinical and corporate staff both face to face and over the telephone. Supporting Windows 10, Office 365 and a number of internal applications.

To maintain and increase customer productivity by providing first line customer focused information and advice, solving technical incidents and problems.


Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Main Duties & Responsibilities
1. Providing a single point of contact for IT related incidents, requests for service and queries which range in complexity for both clinical and corporate customers
2. Work as a part of the Service Desk function by working as an effective interface between the business and support teams
3. Supporting over 3000 customers, 3000 technical hardware and providing a first time fix for approximately 2250 calls a month
4. Detecting, recording, classifying, prioritising all IT incidents and tasks
5. Recording all IT Incidents and Requests for Service, ensuring all relevant details are captured in line with Service Desk standards
6. Classify calls accurately with the information provided and prioritise in line with the Service Level Agreement
7. Responsible for maintaining data quality\integrity of the Digital Services call management system
8. Investigate and diagnose incidents by providing first line telephony support, gathering and analysing information to identify and resolve a range of technical incidents such as hardware, software, application and network incidents with the objective of restoring normal service as quickly as possible
9. Resolve or provide identified work around solutions to customer queries / incidents or assign to the correct specialised team within Digital Services
10. Provide technical advice and training for “how to” queries from customers
11. Monitoring and tracking incidents, escalating where necessary hieratical or functionally
12. Support the planning of requests for service tasks outside peak demand times however ensuring the request is completed within the Digital Services service level agreement
13. Liaising with third party suppliers to resolve faults or provide identified work around solutions on tailored or National systems
14. Installing and configuring desktop software
15. Administering IT accounts and system privileges in accordance with the security policy
16. Contribute to creating Service Desk process maps\ procedures and assist in keeping documentation up to date
17. Responsible for the safe use of IT equipment, software installs, configuration and maintenance
18. Other Service Desk activities, as directed, to continuously improve service and strive for best practice
19. Provide a professional and customer-focused service through the life cycle of each call, manage customer expectations by keeping customers informed of progress and explain technical resolutions\ workarounds in a language that suits the customers technical understanding
20. Provide peer training within the Service Desk team to ensure a multi-skilled team and effective knowledge transfer
21. Presenting a positive image of Digital Services at all times and comply with all Corporate Policy


This advert closes on Thursday 7 Nov 2024

Proud member of the Disability Confident employer scheme

Fixed term contract/ secondment opportunity until 26th March 2026

The Norfolk and Norwich University NHS Foundation Trust is on a digital journey. Since 2018 we have been systematically developing our digital infrastructure, teams and strategic project portfolio to drive us and our system towards an enhanced digital future. We understand that everything we do in information management and technology is critical to underpinning our trust vision, to provide the best care for every patient.

Our digital strategy sets this out clearly and the next step is for us to move from paper to a core electronic patient record. This project is underway and is scheduled to go live in 2026. Our project will see us deliver a single instance of an electronic patient record across our acute hospital collaborative, meaning there will be one acute patient record for all the hospitals in Norfolk.

We know that to achieve success we need great leadership, and we have an opportunity for the right candidate to lead our digital team at the NNUH on this journey. Reporting directly to the executive CDIO, you will ensure that the information management and technology function is well-led and effective during a time of challenge and change.

If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.

Assist in developing, refreshing and delivering a Digital Health Strategy focused on maximising the advantages to the Trust of national and local objectives. This role will be responsible up to Board Level to ensuring that all systems and ways of working using digital technology are effective.

Contribute to the planning of all digital health projects and other Trust-wide projects where appropriate.. Work with departments to ensure their business and digital health requirements are understood and are incorporated into future systems implementations. Keep up-to-date with new technology developments to identify opportunities for the Trust and ensure subcontractors offer these advances. To develop and implement an appropriate people strategy for digital, staffing structure, skills base and succession plan to underpin the delivery of the Trust’s strategy.

Develop and maintain relevant policies and procedures and monitor compliance and communicate these to Trust staff. Provide the Trust’s digital health “voice” and act as ambassador for digital health, promoting the benefits of digital health within and outside the Trust. To ensure all information governance guidance is applied and adopted in line with national best practice in order that the Trust achieves the required standards as agreed by Monitor or other independent regulator.



Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
• Assist in developing, refreshing and delivering a Digital Health Strategy focused on maximising the advantages to the Trust of national and local objectives. The strategy will concentrate on the major new systems areas but will also guide the transition from current central and departmental systems to a new, unified platform and strengthen and develop the robustness of the underlying infrastructure.
• Plan, lead and deliver the implementation of replacement of technology and digital systems, clinical, administrative, operational software and related systems. This role will be responsible up to Board Level to ensuring that all systems and ways of working using digital technology are effective, as any impact may severely impact on patient care and how staff manage patients.
• Manage subcontractors and other relevant suppliers ensuring services and supplies are made in accordance with the contracts in place and negotiating and developing new contracts.
• Contribute to the planning of all digital health projects and other Trust-wide projects where appropriate. This will include the Trust’s Digital Strategy and the part that NNUH has in working with the other Acute providers in Norfolk and Waveney and all partners in the Integrate Care System.
• Work with departments to ensure their business and digital health requirements are understood and are incorporated into future systems implementations.
• Keep up-to-date with new technology developments to identify opportunities for the Trust and ensure subcontractors offer these advances.
• Communicate with wide strata of stakeholders about Digital Health and events that have a digital element. This can include sensitive workforce implications, healthcare provision, Major Incident Management or political sensitivities. Successful candidate will be able to distil what is often complex technical language and concepts into ‘plain English’ to ensure the message is communicated effectively.
• Develop and maintain relevant policies and procedures and monitor compliance and communicate these to Trust staff.
• Provide the Trust’s digital health “voice” and act as ambassador for digital health, promoting the benefits of digital health within and outside the Trust.
• To ensure all information governance guidance is applied and adopted in line with national best practice in order that the Trust achieves the required standards as agreed by Monitor or other independent regulator.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.




This advert closes on Sunday 10 Nov 2024

This is an exciting secondment opportunity to join the Trust's Governance Team for 12 months supporting with all aspects of the Governance workplan but more specifically in the area of Emergency Preparedness, Resilience and Response (EPRR).

This role requires excellent administrative, verbal and written communication skills together with attention to detail and the ability to work both autonomously and as part of a team. The post holder will communicate with a range of stakeholders from across the organisation
and externally, about complex Corporate Governance topics to non-experts and therefore need to be able to use a range of communication skills including empathy, persuasion, tact, negotiation and influencing.

The successful candidate for this secondment opportunity will support the Head of Governance in relation to the management of corporate governance activities, including but not limited to supporting with work streams such as Emergency Preparedness, Resilience and Response (EPRR) and policy management compliance. They will also assist with other Governance related tasks and will work to a defined workplan and schedule.

Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
• Good benefits package including a minimum 27 days annual leave, plus Bank Holidays, increasing after 5 years and 10 years to a maximum of 33 days
• Opportunity to join the NHS pension scheme.
• Wellbeing support (gyms, free eyesight test, cycle to work scheme, wellbeing resources)
• Free parking at most sites (excluding Norwich Community Hospital)
• Supportive positive culture that is Well-Led with regular supervision
• Comprehensive in house and external training programmes available
• NHS discounts and many more

Please note that applications are accepted by completion of our on-line application form. We cannot accept CV's.
1. To support the function of and undertake tasks which follow standard processes with the occasional need to deviate for all areas of corporate/Trust governance (e.g. Risk Management (including Board Assurance Framework (BAF), declarations of interest, gifts & hospitality management, policy governance and compliance, internal and external
audit facilitation, support the development of annual reports (such as annual report and quality account), support with both planned and unplanned inspections from regulators such as Care Quality Commission (CQC)). 2. Responsible for having oversight of the processes and work demands for all areas of Trust/Corporate Governance to provide assurance to the Head of Governance.
3. To liaise with the company solicitors to gain advice and guidance as directed by the Head of Governance amending internal processes where appropriate post receipt of advice
4. To provide accurate, appropriate and timely information about Trust services and nonclinical advice to patients, relatives and careers and if necessary, refer people on.
5. To provide administrative support and cover for the Governance team which will include communication with individuals from other organisations, other NHS organisation and NCH&C staff at a high level, provide clear information and guidance, exercising tact and judgement in dealing with and resolving routine enquiries, taking accurate messages and
ensuring these are passed to the relevant person in a timely manner.
6. To provide detailed guidance and specialist advice on governance related queries from both internal staff members as well as members of the public. This will involve the analysis of facts or situations. Escalating these where necessary whilst supporting the Subject Matter Expert to resolve the issue.
7. To be a point of escalation for the Governance team for more complex matters or where deviation from standard operating procedures is being requested. Analysis the situation and using own judgements, determine appropriate action or, in exceptional cases escalate to the Head of Governance for decision.
8. Day to day management of the Governance administration function, ensuring appropriate prioritisation of work to meet deadlines.
9. The post holder will be required to assist the Head of Governance and the Trust Secretary in the annual compliance checks for the Fit and Proper Persons Test (FPPT) for all Trust Board members. Following a documented process to perform detailed and potentially sensitive checks, collecting evidence and documenting the outcome of these checks to the Trust Chair on an annual basis.
10. The post holder will undertake tasks required to maintain compliance with the Information Asset Register whilst supporting the overall governance operation program led by the Head of Governance.
11. Responsible for coordinating the trust policy governance and approval processes ensuring all policy owners are informed when documents are due for review; that the full and proper governance approval process has been undertaken and for maintaining a library of final, active and previous documents both internally and publicly, where relevant.
12. The post holder will be expected to demonstrate independent working skills with minimum supervision with confidence and expertise to advise on issues that relate to data privacy, information assets information governance assurance, confidentiality, and legal basis for processing data as well as other Information Governance related topics.
13. To develop, create and produce reports regular (monthly) and ad-hoc (as and when needed) and to highlight anomalies for the team such as declarations of interest,. There may be need on occasion to explain the contents of the reports to groups of staff as learning and education and this will be supported by Management.
14. Act in an advisory role on best practice on governance activities in line with the relevant legislation as well as specific health and social care standards.
15. Undertake work to support the Governance Team with the annual plan associated to Governance.
16. To support the customer focused and service user centred service model and culture
17.Undertake audits to review/test the effectiveness of procedures in own work area and highlight areas where service improvements could be made.
18.To implement, review and maintain standard operating procedures.
19.To assist in the development of policies and documents in line with legislation, ensuring the Trust remains compliant and up-to-date at all times.
20. Post holder will be required to demonstrate tasks to new members of the Governance team.
21. To be responsible for maintaining stationery and stock in the department and placing orders via PowerGate.
22. To provide admin support in typing up confidential reports and paperwork relating to investigations and disciplinary cases.
23. Arranging travel and accommodation for the Directorate and other department members when necessary.
24.To provide general administration support to the Governance team for example, ordering office equipment, regular minute/action log taking, diary management, maintaining stationery stock levels and assisting with the collection of data for performance reports.
25.To organise and administer several monthly and quarterly meeting on behalf of the Governance team which may require travel to and from other venues. This will include formulation of agendas, distributing papers, taking minutes and actions logs for the Chair’s approval.
26.Running of scheduled reports as per established processes.
27. To support the function of and undertake tasks which follow standard processes with the occasional need to deviate for all areas of Access to Records (e.g. Information Governance (IG) queries including Subject Access Requests (SARs), cost recovery and Freedom of Information (FOI) requests, as well as Records Management requests and/or queries relating to both health and corporate records)
28. To support the function of and undertake tasks which follow standard processes with the occasional need to deviate for all areas of Information Governance (e.g. Information Governance (IG) queries including Data Protection Impact Assessments (DPIA), individual privacy investigations, physical and digital records management and retention for both clinical and corporate records, audits linked to the Data Security and Protection
Toolkit (DSPT) and guidance on effective record keeping (inline with trust policies and procedures))
29. The post holder will be required to assist the Governance team by processing Data in all areas of the workplan, using this data to create reports and documents for people at all levels of the organisation to understand and utilise.
30. The post holder will be required to attend meetings on behalf of the Governance Team and contribute in all areas linked to governance
31. The post holder will be required to deliver training on behalf of the governance team to members of internal NCHC staff (based on a training plan) ensuring all Trust staff are trained to the same standard
32. The post holder will be required to attend team meetings to deliver governance advice specific to that area of operation (e.g. attend a team meeting in finance and inform finance colleagues of all Governance related matters that impact them and how they can maintain compliance).
33. The post holder will undertake tasks required to maintain compliance with the Information Asset Register whilst supporting the overall governance operation program led by the Head of Governance.


This advert closes on Thursday 24 Oct 2024

Proud member of the Disability Confident employer scheme

We are looking for people to join us with enthusiasm, optimism, fresh ideas and energy. We will expect you to want to work clinically but be equally as comfortable being part of strategic decision making. Please refer to the job description attached for more information. This post attracts a recruitment premium of £3,000 (pro-rata for part time roles). This is a one off payment with half paid on appointment and half paid after the completion of a satisfactory probation period (6 months). The premium is taxable. Please note that should you leave employment, or choose to move to an alternative post within the Trust that does not attract this recruitment premium, you will be required to reimburse all or some it, as follows: 100% of the value of the premium in the first 12 months; 50% of the value of the premium in the period 12 months to 2 years following appointment. Please note this recruitment premium is for external applicants only.** Not applicable to newly qualified applicants ** For further information, please contact Melanie Harris atmelanie.harris@nsft.nhs.ukor Kirstie Harvey atkirstie.harvey@nsft.nhs.uk or refer to the attached job description on the vacancy.

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Sonderwell Staffing Solutions are currently recruiting for Support workers to provide support and care to adults with a variety of learning disabilities. This includes: Learning Disabilities Physical Disabilities Mental Health Difficulties Autism Acquired Brain Injury Sensory Impairment Dementia Drug and/or alcohol problems As a support worker your day may include, helping to support social activities, day to day care with household chores, promoting independence, encouraging support, companionship, these are just a few of the duties that are involved. You will also be helping to support people to lead the lives the way they choose, by supporting the independence they deserve, its about who you are and what other experience and abilities you can offer to support the individual's needs. If you have the skills that can really make an impact in supporting independence to a person's life, then joining us is definitely the answer. The work you will be doing can really make an impact on individuals life's do you have the passion and desire to help make change, to someone's life, if so lets hear from you. We provide competitive rates of pay and various shift patterns to suit, while working with a vibrant and friendly team. So if you would like to work for a fun and friendly agency who provides plenty of training and support, why not hit the apply button now. Benefits: Competitive rates of pay. Holiday (accrued depending on hours worked). Plenty of Training in-house and online courses. EPA Benefits and Bonus scheme. #Solutions Staffing Solutions We are a dedicated UK Team providing specialised temporary and permanent staff. Our team throughout the UK works tirelessly to supply specialist staff every day of the year and, as a team, we take great pride in our work and knowing our efforts are truly making a different in someone’s life is what drives us. We provide personal support with a deep connection to this sector and offer support from passionate individuals. This unique perspective allows us to provide bespoke services. We take great pride and honour in being the agency of choice that supports and guides you and firmly believe in building long-lasting relationships with our support workers. Our dedicated account managers will work closely with you to ensure you receive ongoing support, guidance, and responsive solutions that align with your evolving needs. We understand that every individual has a unique and complex life, and we strive to ensure that it is you that helps meet those needs. We are excited to embark on this journey with you.