Total 145 food beverage service job vacancies in Preston, PR2 9HT

Role overview

Food Production Operative







Contract Type: Permanent

Hours of work: Full time between the hours of 6.30am – 6.00pm (includes Sunday)

Salary: Competitive



Based at our state-of-the-art distribution centre on the outskirts of Preston, James Hall & Co. Ltd. have been established for
over 150 years proudly serving communities across the north of England as supplier and distributor to over 500 SPAR stores.



We are proud to be one of the biggest employers in Lancashire with over 4000 colleagues who represent our core values of passion,
enterprise and family every single day.



About the Role

We are looking for enthusiastic individuals, who have an interest in food preparation and a keen eye for detail, to be part of a
team of Food Production Operatives who will play a key role in producing our range of high-quality ready meals.

Based at our modern distribution centre in Preston, you will be instrumental in the creation of high-quality meals which will be
prepared, packed and sent out to our SPAR stores across the north of England.



What will I be doing?

As a Food Production Operative, you will support the Production Manager with preparing and cooking food in line with our high
standards. You will help to maintain a safe and clean environment whilst adhering to Health & Safety and Food Hygiene
requirements. Full training will be provided so do not hesitate to apply!



A Few Things About You

There will be opportunities to develop within your role so we need you to demonstrate your passion and reliability at the
interview. A background in food production or preparation would of course be an advantage, but really this is about finding those
individuals who want to be part of something new and take on the responsibility of producing food to the highest possible
standards.



What’s In It For You?



James Hall & Co. Ltd. have one simple vison: to still be in business in another 150 years!



To make this vision possible we need the best people to join us on our journey. We are a family company, and we believe that if we
look after our people, they will look after us.



Here are some of the benefits that you can take advantage of as an employee of James Hall & Co. Ltd.



Loyalty Award – from your first day of working you will be eligible for our loyalty award. Simply put, you will receive an
additional amount of money for every hour you work that increases with length of service. On the anniversary of your start date,
you will receive this money as a lump sum!



Company Doctor - We care about the health and wellbeing of our people. That is why you will have access to our company doctor with
the ability to book appointments directly.



Free On-site Parking - You don’t have to worry about paying for parking or getting from your car to the office as our site boasts
a secure car park with over 1000 spaces.



Subsidised Canteen – We know how hard our people work so when hunger strikes, we have an excellent on-site canteen that offers a
wide range of freshly cooked meals, salads, sandwiches and confectionary plus free tea and coffee.



Learning & Development – We want all our colleagues to reach their full potential. That is why you will benefit from our in-house
learning and development team who will provide you access to fully funded accredited training and industry recognised
qualifications.



Grocery Aid – We understand the importance of mental health. We work with the national charity Grocery Aid to provide all
colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offer a wide range of other
fantastic services to support you when you need it.



We also offer staff discount, cycle to work scheme, company sick pay, bereavement pay, enhanced pension scheme and our famous
Christmas Hamper!

Join our Customer Service Team!

Pay - £11.44 per hour and after 12 weeks this will rise to £12.30 per hour.

• The role is full-time (37.5 hours per week).
• This role is office-based role in West Strand Business Park in Preston, PR1 8UY

We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor supporting on the TFC campaign. Tax-Free Childcare (TFC) is a scheme for Government support towards the cost of childcare for working families. In this role you would be supporting families and making a difference by helping them.

In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.

The role is full-time (37.5 hours per week). Monday - Friday 8am - 6pm. 37.5-hour week

What we offer:

As a valued employee of the Manpower, you'll have access to a range of amazing benefits;

• We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12 week arrangement.
• Staff discounts (range of lifestyle goods and services)
• Pension contribution
• Personal Accident Insurance
• Eye care vouchers
• Referral Schemes
• Save-As-You-Earn-Scheme
• MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)

What we are looking for:

Ideally you will have worked in a customer service role before, but if this is your first role or a career change don't worry as we provide all the training and support, you'll need.

At a minimum you should have:

• A positive attitude and a can-do spirit
• Flexibility and the ability to adapt to new situations
• Excellent communication skills, both written and verbal
• The ability to work independently and as part of a team
• A passion for providing excellent customer service

If you love helping people and are looking for a challenging and rewarding career, we would love to hear from you!

Apply now!

Customer Service Agent - Inbound

Monday - Friday

9am - 5pm

£24,000 pa

More2Life is part of the Key Group of companies and has been a pioneering force in the Equity Release market since its launch in 2008. Today, operating from our offices in Preston, we help thousands of people every month to confidently release cash from their homes.

To provide the best experience for our customers we have dedicated Customer Service teams who provide outstanding outcomes to our lifetime mortgage customers. You may be on the telephony team taking calls from customers who want to look at switching their mortgage to a new rate or to move property, or you may be dealing with the administration of building work, probate or repayments. Whichever it is you will be providing above standard service, proving our amazing 4.5 stars Trustpilot reviews.

What we look for in our Customer Service Agents:

• Experience of working within a telephone-based customer service led environment with inbound or outbound calls.

• Excellent software skills, particularly Outlook & Word (Excel and Adobe also preferred).

• Ability to multi-task and manage own workload in a fast-paced environment.

• Good administration skills, working to deadlines and exceptional attention to detail.

• First class communication skills, both written and verbal

• Handle all enquiries in a professional, positive and prompt manner.

• Experience of working in the Financial Services industry, in particular mortgages, would be preferred but is not essential.

Benefits:

• 23 days holiday, plus bank holidays. Rising to 28 based on length of service.

• Additional holiday purchase scheme

• 1 charity day and 1 well being day

• Tier 1 pension (5% Employee, 8% Employer)

• Simply Health

• Life Assurance

Most of all we look for people who display and work around the core values of our business:

Ambitious - to break ground to help our customers enjoy a better retirement.
Supportive - relationships are key to everything we do.
Personal - going above and beyond to offer exceptional service.
Integrity - honest, true and transparent in all our relationships.
Responsive - whatever the challenge we'll deliver the right result.
Expert - experts in our field, our thirst for knowledge never stops

Locations:We are recruiting for Call Handlers based at our Integrated Contact Centres (ICC) inBroughton, near Preston.


Salary: Band 3. Basic pay £24,071.00 rising to £25,674.00 after two years. For potential earnings with shift enhancements/unsocial hour payments but not including overtime, a typical call handler on a basic salary of £24,336.00 who works approximately 25% of their hours as unsocial hours could expect to get paid in the region of £30,000.00 per annum, before tax and deductions.

Are you someone who thrives in high-pressure environments? Do you have a passion for being the first point of contact for those in need when they need us the most? Can you provide a voice of reassurance and support? If so, North West Ambulance is looking for individuals like you to make a real difference!

Join our team and take on a vital role as a call handler for North West Ambulance.

You will need experience of data input (Office 365) and a high standard of keyboard/typing skills. Experience of working in a call centre or customer service environment is desirable. We are looking for individuals who have a passion for providing excellent customer service. You will also have a flair for telephone communication and enjoy working in a role that is challenging as it is rewarding.

Call Handlers working in an integrated call centre will be the person managing a variety of calls from a wide range of different patients. Calls may range from people requiring general medical advice, emergency dental treatment or looking to arrange ambulance transport ahead of an appointment. The call handler gathers as much information as possible, where applicable, assess the call, and provide clear, correct advice that could potentially save a life, whilst remaining calm under pressure.

Handling a wide range of calls and thriving amid the challenges this presents, requires an outstanding amount of resilience and emotional strength as you will be supporting unwell and upset patients at their time of need. Your support will make a difference to lives and requires people who can be there for those that need it, sometimes in the face of adversity and trauma.

This is a highly pressurised environment where you may be in contact with people in extremely stressful situations; our callers can be upset, angry, anxious, or hysterical. People call the ambulance service for a variety of reasons, and you would need to be confident in dealing with a range of people in varying situations. You will be working in a fast-paced environment and must be able to adapt to change quickly and must be aware of the stresses of the role and what impact this may have on you as an individual, considering these points carefully before applying.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Successful candidates will have to deliver correct care advice and guidance to callers’ dependent upon the reason for the call. Full training will be given to the successful candidates and an excellent career structure is available for future career progression. A full range of shifts will need to be covered, including bank holidays, public holidays, weekends and may include working nights. If your shift falls on a bank holiday, it will form part of your working hours. This includes the Easter and the festive period. Due to the nature of the hours only applicants over the age of 18 can apply for this role.

We are currently looking for full-time call handlers. However hours considered will be 30+, Please note: full-time training for up to 10 weeks must be committed to.

Some examples start times are Monday to Friday from 16:00 hours and weekends from 08:00 hours. There is an expectation that candidates are flexible and available to accommodate working a number of set shifts per week including weekends.

It is recommended that you read the attached frequently asked questions explaining the training process which will also contain a sample shift pattern. Further information can also be provided at interview.

Assessments Centres and interviews will take place on the weekend of 11th January 2025 at Broughton site. Candidates will only be invited to one site and will receive one interview and assessment therefore please ensure you apply for the correct location in which you would like to be based. Assessments will need to be passed before the candidates can progress to interview.

Full Time courses will run up to 10 weeks of training and will start on

14/04/2025 and 21/07/2025

It is a pre-requisite that candidates must successfully complete the training program, including all examinations.

Candidates must be able to attend full time training course, taking into consideration that there would be no annual leave allowed within these 7 weeks.

By joining the North West Ambulance Service, you will have the opportunity to develop your career but also contribute to the well-being of our community, make a positive impact and be the first voice someone can rely on during their time of need.

Shift patterns shared with this Call Handler job advert are the current set of patterns that are required by NWAS. Please note that if you choose to apply for a course more than 3 months away, these patterns will be subject to change as they are frequently reviewed to ensure that staffing matches up with where we need people the most. If you are successful in obtaining a role as a Call Handler more than 3 months away, NWAS will contact you closer to your start date to confirm which patterns are available at that point in time to choose from to enable you to make any necessary plans around them.



“NWAS reserve the right to close this live advert earlier than the specified date, subject to a high volume of applications, therefore candidates are encouraged to submit their application at the earliest convenience to ensure contention.”

A support session has been planned for anyone who would like to obtain further information about the role or ask any questions prior to applying. There is no need to pre book onto the session, please just click on the link below to join and a member of the team will admit you to the meeting.

30.11.2024 12.00-13.00

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04.12.2024 17.00-18.00

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09.12.2024 17.30-18.30

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This advert closes on Tuesday 10 Dec 2024

Join our Customer Service Team!

Pay - £11.44 per hour and after 12 weeks this will rise to £12.30 per hour.

• The role is full-time (37.5 hours per week).
• This role is office-based role in West Strand Business Park in Preston, PR1 8UY

We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor supporting on the TFC campaign. Tax-Free Childcare (TFC) is a scheme for Government support towards the cost of childcare for working families. In this role you would be supporting families and making a difference by helping them.

In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.

The role is full-time (37.5 hours per week). Monday - Friday 8am - 6pm. 37.5-hour week

What we offer:

As a valued employee of the Manpower, you'll have access to a range of amazing benefits;

• We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12 week arrangement.
• Staff discounts (range of lifestyle goods and services)
• Pension contribution
• Personal Accident Insurance
• Eye care vouchers
• Referral Schemes
• Save-As-You-Earn-Scheme
• MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)

What we are looking for:

Ideally you will have worked in a customer service role before, but if this is your first role or a career change don't worry as we provide all the training and support, you'll need.

At a minimum you should have:

• A positive attitude and a can-do spirit
• Flexibility and the ability to adapt to new situations
• Excellent communication skills, both written and verbal
• The ability to work independently and as part of a team
• A passion for providing excellent customer service

If you love helping people and are looking for a challenging and rewarding career, we would love to hear from you!

Apply now!

Head of IT Service Management Preston(Warton)Hybrid working £75k-£85k+ Excellent Benefits

My client are a multinational aerospace, defence and information security company.

What you'll be doing:

• Define and implement a comprehensive IT service management strategy aligned with business goals
• Lead and manage a team of service management professionals, including service desk, incident, problem, service design, and transition specialists
• Oversee service operations, ensuring efficient incident and problem resolution, high service availability, and user satisfaction
• Select, implement, and manage IT service management tools to optimise processes and workflows
• Drive continuous improvement initiatives to enhance the maturity and effectiveness of service management practices
• Establish and maintain service level agreements (SLAs) with internal and external stakeholders
• Provide expert guidance and recommendations on service management best practices to product teams as they design, build, and implement new or updated products to the IT environment

Your skills and experiences:

• Proven experience in IT service management, ideally with a recognised certification (ITIL, ITSM, SIAM)
• Knowledge of industry best practices and emerging technologies in IT service management
• Strategic thinking: Aligning IT service management with business goals
• Leadership: Building and motivating a high-performing service management team
• IT Service Management (ITSM) and Service Integration and Management (SIAM) knowledge
• Deep understanding of frameworks like ITIL and ITSM best practices
• IT and business stakeholders engagement and management

For an immediate interview please send your cv to Peter Bibby on the email address below...

Service Care Solutions are working with a national, leading provider within Substance Misuse to fill a position for a Non Medical Prescriber.

This is a Contract role, looking for an experienced NMP to begin working as soon as possible.

As directed by the NMP Lead, Assistant Medical Director and the Services Medical Lead you will be part of the multi-disciplinary and multi-agency team delivering recovery orientated alcohol and drug intervention services.

The Non Medical Prescriber will be responsible for:

• Assess, diagnose, plan; implement and evaluate treatment and interventions and care for service users.
• Clinically assess service user needs and plan clinical care accordingly.
• Diagnose and manage on an individual needs basis, integrating both drug and non-drug based treatment methods into a management plan, in conjunction with the Recovery Coordinator.
• Identify and assess suitability of service users for in-patient alcohol and opioid detoxification as appropriate.
• Proactively review and manage clinical treatment plans of the service user.
• Prescribe and review medication for therapeutic effectiveness appropriate to service user needs and in accordance with evidence-based practice and national and local protocols, and within scope of practice.
• Work with service users to support concordance to prescribed treatments.
• Provide information and advice on prescribed, illicit and over-the-counter medication, including side-effects and interactions.
• Prioritise health problems and intervene appropriately to assist the service user in complex, urgent or emergency situations seeking immediate advice and direction from the Clinical Lead if needed.
• Assess, identify and refer patients presenting with mental health needs.
• Assess, update and refer service users for BBV vaccination and immunisation programmes. Support service users to adopt health promotion strategies that promote healthy lifestyles.

We are currently recruiting for compassionate Ward Manager to join an independent Mental Health Rehabilitation Hospital in Preston.

This is a an incredibly varied and rewarding role working with an established Mental Health and Learning Disability provider.

The successful Ward Manager will have the necessary skills to lead, support and manage staff, and be visible and accessible to service users, their families, primary care, acute and community health and social care.

The facility accommodates Males with a complex range of mental health issues who require long term support and treatment within a controlled environment.

Person Specification:

• Must be a Qualified Nurse with a valid NMC PIN.
• Previous experience in mental health nursing is highly preferred.
• Strong leadership skills and experience managing other qualified professionals.
• Excellent communication and interpersonal skills to effectively interact with patients, families, and healthcare team members.
• Ability to remain calm under pressure and handle challenging situations with empathy and professionalism.
• Strong critical thinking and problem-solving abilities to provide safe and effective patient care.
• A resilient mindset.
• Experience within inpatient setting is desirable.

Company Benefits:

• Paid Handovers
• CPD and Learning Opportunities
• Company Workplace Pension Scheme
• MediCash Health Plan
• Discounted Gym Membership
• Employee Assistance Programme
• Access to Blue Light Card Membership
• Free DBS
• Free parking
• NMC Fees covered

Service Care Solutions is currently working alongside a trustworthy law firm based in Lancashire. The firm needs a Private Client Fee Earner to join its increasing team. This is a perfect opportunity to grow your experience in the legal field and progress in your career.

This role pays a competitive salary of £30,000 -£40,000 annually depending on experience.

Responsibilities as a Private Client Fee Earner:

• Conduct of private client and related matters on behalf of clients.
• Handling high caseloads from start to completion.
• Previous experience as a Wills Executive or Solicitor.

About you:

• Qualified solicitor with at least 3 years PQE as a Private Client Fee Earner.
• Good communication skills written and verbal.
• Must be a team player and can multi-task

Benefits:

• Hybrid working - 3 days at home, 2 days in the office
• Sick Pay
• Private Medical Insurance
• Free Parking
• On-site Parking
• Employee Discount

If this Private Client Fee Earner role sounds like the right opportunity for you or someone you know, don't hesitate to contact Aanisah Khan via email at Aanisah.Khan@servicecare.org.uk or by phone at 01772208969.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Service Care Solutions are offering a great opportunity for a Payroll Executive to join an established Finance team, striving for operational excellence in a people focused culture.
The role will be office based and full time, with the option to access remote working solutions after a successful probation period. We are seeking a suitable candidate who can hit the ground running and is up for an exciting and challenging role.
You will have dual responsibility for managing the day-to-day running of our contractor payroll service. This is an excellent opportunity for a Payroll Executive to join a company who values their employees and rewards for their hard work based in the Preston area.

What does the role involve?

• Data entry, manage online time sheets and run import routines from various portals.
• Processing of deemed and PAYE payments, including RTI submissions to HMRC & pension uploads.
• Dealing with, escalating and managing queries raised by internal/external stakeholders.
• Resolve contractor and umbrella company queries and disputes in a professional/timely manner.
• Work towards/achieve team related targets.
• Monitor any potential issues such as fraudulent time sheets that may put the business reputation at risk or incur costs.
• Cross training of your duties in the event of emergency cover

What are we looking for?

• At least 1-2 year's experience working in Payroll.

• You'll be innovative in your way of working, to maximise efficiency across the team and business.
• You'll have the ability to prioritise, work to deadlines and manage time efficiently all whilst working well under pressure.

• Be highly organised, able to work using own initiative and the ability to multi-task is a must.

• You'll be innovative in your ways or working to create maximum efficiency across the team and business.
• Experience of Merit Payroll Software or similar is desirable, but not essential as full training will be provided.

So enough about us, what's in it for you?

• Annual company profit-share bonus
• Monthly, Quarterly and Annual awards with specific awards for support functions
• On site games room and recreational area
• Free incentive-based lunches.
• Enhanced employer pension scheme
• 21 days' holiday allowance increasing by 1 per each years' service to a max of 26 with the ability to sell up to 3 days leave per year.

If you feel you have what it takes, we would love to hear from you.

Payroll Executive
Salary - £26,000 up to £28,000

We have an exciting opportunity for a Payroll Executive to join our umbrella payroll company 'Arch Finance' based in central Preston.
Working as a payroll executive you will be responsible for the day to day running of our PAYE contractor payroll service, collaborating with multiple parties and employees. You will play a critical role in ensuring the smooth running of this payroll service.
The ideal candidate will be resilient, autonomous, and passionate, with exceptional customer service and outstanding attention to detail.

The Role will involve:

• Managing the weekly payrolls end to end process.
• Assisting in on boarding new contractors within stipulated timescales alongside dealing with any queries/related questions.
• Ensuring full due diligence is complete prior to pay rolling any individual, including right to work and ID checks.
• Linking payroll processes to reduce the risk of fraud, including knowledge and understanding of fraud prevention.
• Build and maintain positive relationships with internal and external stakeholders to facilitate a smooth running of the weekly payroll.
• Dealing with, escalating, and managing queries raised by internal/external stakeholders and resolve queries and disputes in a professional/timely manner.

The ideal candidate:

• 2 years experience running an end-to-end PAYE payroll.
• Experience processing pension/auto enrolment, deduction orders, PAYE liability payments and the reconciliation of these.
• We are looking for an individual who is highly experienced in Microsoft packages such as Word and Excel.
• Can prioritise, work to deadlines, and manage time efficiently.
• You will have the ability to deal with complex queries professionally and effectively.
• An excellent eye for detail with the ability to use your initiative and follow logic.

What's on offer:

• Competitive salary.
• Family-friendly policies.
• Regular incentives & rewards.
• Access to tailored training, specific to the role.
• Salary Sacrifice Pension Scheme, Cycle Scheme & Tech Scheme.

If you are a motivated individual with a passion for payroll, we would love to hear from you!

Join our Customer Service Team!

Pay - £11.44 per hour and after 12 weeks this will rise to £12.30 per hour.

• The role is full-time (37.5 hours per week).
• This role is office-based role in West Strand Business Park in Preston, PR1 8UY

We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor supporting on the TFC campaign. Tax-Free Childcare (TFC) is a scheme for Government support towards the cost of childcare for working families. In this role you would be supporting families and making a difference by helping them.

In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.

The role is full-time (37.5 hours per week). Monday - Friday 8am - 6pm. 37.5-hour week

What we offer:

As a valued employee of the Manpower, you'll have access to a range of amazing benefits;

• We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12 week arrangement.
• Staff discounts (range of lifestyle goods and services)
• Pension contribution
• Personal Accident Insurance
• Eye care vouchers
• Referral Schemes
• Save-As-You-Earn-Scheme
• MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)

What we are looking for:

Ideally you will have worked in a customer service role before, but if this is your first role or a career change don't worry as we provide all the training and support, you'll need.

At a minimum you should have:

• A positive attitude and a can-do spirit
• Flexibility and the ability to adapt to new situations
• Excellent communication skills, both written and verbal
• The ability to work independently and as part of a team
• A passion for providing excellent customer service

If you love helping people and are looking for a challenging and rewarding career, we would love to hear from you!

Apply now!

Manpower UK is acting as an Employment Business in relation to this vacancy.

Company: Service Care Solutions
Trust: Lancashire & South Cumbria NHS Foundation Trust
Location: Minerva Health Centre, Lowthorpe Road, PR1 6SB

Position: Community Dietician
Specialisation: Nutrition

Shift Pattern: 2-3 days per week
Pay Rate: Day £27ph

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Responsibilities:

• Providing dietetic assessment, advice and care planning to community patients,
• Working alongside other health professionals to provide a MDT approach to the care of vulnerable elderly patients with nutritional needs.
• Work with HEF patients to ensure their care is safe and effective

Qualifications and Requirements:

• Hold a registration with HCPC
• Fully enhanced valid DBS
• Dietry expereicne required.

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£27ph LTD | £24.29 PAYE Inclusive | £21.68 Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

Description:
We are seeking a dedicated and experienced Qualified Social Worker to join our Duty and Assessment Team in Preston and South Ribble. This is an exciting opportunity to be part of Lancashire's progressive and innovative Children's Services. We are committed to providing a supportive environment where you can make a positive impact on the lives of children and young people. Our service embraces strength-based approaches and is currently embedding a family safeguarding model of practice.

Responsibilities:

• Conducting assessments and gathering crucial information to determine the best course of action for children and families.
• Working collaboratively with families, partner agencies, and other professionals to ensure the safety and well-being of children.
• Managing a manageable caseload of 15-22 cases, depending on the function you are working in.
• Maintaining accurate records and preparing reports for child protection cases.
• Providing timely interventions and support to children and families in crisis situations.
• Contributing to team meetings and participating in training and development opportunities.

Requirements:

• Qualified Social Worker with a minimum of 12 months of experience in a similar role.
• Strong understanding of safeguarding procedures and child protection legislation.
• Ability to manage caseloads effectively while maintaining high standards of care.
• Excellent communication and interpersonal skills.
• A proactive and flexible approach to work, with the ability to work both independently and as part of a team.

How to Apply:

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - Christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £350 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Payroll service twice a week.
• Ltd and PAYE payment options available.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

How does it sound to earn £25,714.00 from day one with a rapid rise to £27,032.00 once you hit the required competencies?

Do you want to work in a bustling & vibrant office environment, with FREE PARKING, access to local transport links, on-site canteen, restaurants & shops, plus a whole host more right on your doorstep?

What's more, we also have the opportunity to work from home if you prefer after your qualifying period! (usually around 4-6 months)

If so, we want to hear from you!

We're looking for empathetic and supportive colleagues to join our existing team servicing a well-known high street banking client based at Tulketh Mill in Preston!

What's in it for you?

• Be part of our rewarding pay progression scheme with a salary between £25,714.00, rising to £27,032.00
• You will work 40 hours per week between 8am - 8pm, Monday - Friday on a 6-week shift rota with 2/6 Saturdays between 930am - 5pm. We will provide a full list of shifts at interview stage. No Sunday shifts currently
• Option to work from home after completing your qualifying period - full equipment provided.
• Modern & vibrant office, with free parking , great transport links, on site canteen, plus several retail & food stores on your door step if you wish to venture!
• Internal career progression platform called INSPIRE, which helps many colleagues to develop into a multitude of roles available with a clear development plan from the outset
• Access to exclusive discounts, benefits and cash back, for all Capita Employees and their families! Retail, cinema, shopping, something for everyone!
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
• We do work Bank Holidays but Christmas Day, Boxing Day and New Years Day are all non working days so, put your feet up! (If you are scheduled to work on a bank holiday, you will receive time and a half and a day in lieu to use at a later date).
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more!
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel, and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What you'll be doing:

• Understanding the customers financial situation, providing options and solutions to help our customers get back to financial health. Always ensuring fair outcomes, including for our vulnerable customers
• Building rapport, empathising, and having meaningful conversations with our customers to deliver excellent customer service
• Embracing learning, coaching and development to continuously improve your skills and capability
• Sharing ideas to improve the customer service experience
• Making a real difference to people's lives
• Dealing with some of our more vulnerable customers and their complex needs

What we're looking for:

• Comfortable speaking with customers over the phone and asking questions on to gain a full understanding of our customers circumstances
• Have an excellent standard of both spoken and written English as you will be helping customers with complex financial needs
• Making decisions considering the risk to the client and impact to the customer using guidance or advice where required
• Navigating around our systems and ensuring all details entered are accurate - previous experience of using multiple CPU systems is essential
• Ensuring all regulatory requirements are adhered to through training and compliance
• This role would suit individuals who have experience of dealing with customers who have complex needs, who may have worked previously in a call centre environment, have first class communication skills and are able to complete work to a high standard. This is not an entry level role and some previous experience is essential - detailed below.
• Do you tick any of the boxes of the below? If so, we want to hear from you!

Essential experience - we require a minimum of one of the below.

• Strong experience in a call centre customer service role...OR
• Proven experience in a clerical environment...OR
• Robust experience in a health care environment dealing with vulnerable clients...
• In addition we also need experience of using multiple computer systems. Although full system training will be provided, you need to be competent using a mouse and keyboard

Desirable experience...

• Experience of working in a collections environment
• Experience of working in Financial Services

What will happen next:

• Choose apply now to fill out our short application
• Your application will be reviewed by our global recruitment team
• You will be invited to attend a video interview with a member of the recruitment team
• If you are successful at the first interview stage, you will be invited to attend a second stage on site in Preston.

You'll get the chance to follow your chosen career path anywhere in Capita.

We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you.

For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Proud member of the Disability Confident employer scheme