Total 113 finance banking insurance job vacancies in Pune - Business Bay

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Auto & Leasing are the rapid growing and innovative business unit within FIS, a Fortune 500 company. We deliver FIS Asset Finance solutions to big businesses around the globe, and we are looking for Practice Manager to manage, lead and grow the Professional Services Practice/Team in India. If you have experience leading teams or business units in multinational environments, coming from FinTech, Banking & Finance, Auto & Leasing Finance, or a similar domain and if you would like to grow further – this could be a job of your dream.

What you will be doing

• Manage consulting Practice to ensure projects meet customer needs, business requirements and future business growth objectives as well supporting overall FIS objectives and revenue and profitability goals,
• ensures Practice provides industry thought leadership, accountability and responsibility towards the successful delivery of our Asset Finance projects, services and solutions to our clients across region
• manage consulting personnel including engagement staffing, staff performance/evaluations, effective communication, career planning and succession planning,
• manage key FIS channel relationships such as sales, relationship management, product management, business unit management and others ensuring continued collaboration to drive results for Practice,
• provide direct sales support throughout entire sales cycle working closely with sales and account management to create and close opportunities including proposal/statement of work development, negotiating pricing, project planning and giving prospect presentations,
• contribute to delivering services and projects within the constraints set by the contract, work with other members of Implementations/Conversions management team to establish division,
• act as Resource Manager and owner of the applicable projects and resources portfolio, perform resource planning and allocation; supports direct reports in meeting conversion timelines and Requirements,
• business strategies that align with corporate goals and objectives; effectively communicates strategies, translating them into actionable items
• remains abreast of industry trends and technology standards

What you bring

• Bachelor’s degree or the equivalent combination of education, training, or work experience,
• leadership, management, organizational, and team building skills,
• ability to build relationships with C-level management, peers and others,
• project management, productivity, planning, and workload management skills,
• ability to identify, address and resolve employee related issues,
• ability to work in an agile development environment where developers and testing personnel work closely together to ensure requirements are met or exceeded
• Practical experience in one or more following fields is a big plus: Auto & Leasing, FinTech, Corporate Banking (in a medium to large corporation or software and service provider),
• speaks and write fluently English (other languages are a plus),

What we offer you

• working in the innovative and entrepreneurial environment of a growing international company,
• joining a team of talented experts in Capital Markets,
• delivering projects for biggest companies in the world – sizeable part of Fortune500 companies run our software
• innovative technology and fast-paced environment

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Practice Consultant Specialist

What you will be doing

As a Practice Consultant Specialist, you will bring expert-level depth/breath of skills, implementation experience and knowledge of asset finance industry practices, regulations and processes, as well as understanding the individual client differences. As an expert, uses professional concepts in solutioning and resolving critical issues for clients and prospects.  Anticipates internal and/or external business and technology challenges and/or regulatory issues; recommends process, product, or service improvements. Cultivates thought leadership across the practice.

• Defines, maintains and enhances practice offering to support business objectives, strategic development roadmap and client business needs.

• Collaborates with senior-level clients, product management, development and managed services to develop, enhance and implement the business architecture for complex business solutions to support specific client requirements and address market opportunities.

• Interfaces with all areas of the client and internal enterprises affected by the project including strategic planning, product management, product development, technology services and client services to ensure the client’s expectations and market requirements are met.

• Consults with clients on the most strategic technology projects within a practice area.

• Provides solutioning expertise in both internal and client facing escalations to resolve roadblocks and challenges. 

• Serves as pre-sales support specialist as needed with sales and account management to create and close sales opportunities. May include developing solution proposals and delivering prospect presentations.

• Collaborates with internal stakeholders, e.g., product management, development, sales, and senior management to define and support Asset Finance consulting services.

• Negotiates with and influences both the solutions architects and external clients to achieve a business solution that meets client expectations and market requirements.

• Ensures practice provides industry thought leadership.

• Mentors and develops resources to grow practice knowledge among consulting services organization.

• Researches and resolves critical issues related to client solution in a timely and professional manner.

• Provides technical and business domain expertise.

• Leveraged across multiple large, complex client projects/programs

• Works directly with clients and travels to client sites.

• Other related duties assigned as needed.

What you bring:

• Typically requires twenty or more years of related experience

• Expert knowledge and expertise of FIS Asset Finance and the Asset Finance business

• Expert knowledge of Asset Finance industry practices, regulations and processes

• Expert knowledge of process taxonomy and flow of a specific client organization and/or the overall market

• Expert knowledge of end-to-end systems development life cycles, e.g., iterative, waterfall, and agile

• Ability to multi-task and manage multiple engagements concurrently.

• In-depth ability in defining and implementing an overall solution and expertise in the business architecture

• In-depth ability in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc

• Expert analytical, statistical, problem-solving skills

• Ability to utilize judgment in decision-making processes and decisions related to job tasks

• Requires excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations

• Ability to communicate effectively with all levels of management in an organized, professional manner

• Proven success in building relationships

• Ability to persuade and influence others on the best approach to take

• Ability to travel frequently

Added bonus if you have:

• Knowledge of the tools, techniques and principles used in business process development, documentation and re-engineering

• Understanding of quality management methods, tools and technologies

Experience:

• Bachelor’s degree in business administration, business management or related discipline or the equivalent combination of education, training, or work experience

• Recognized by peer group and external clients as a subject matter expert (SME) in FIS Asset Finance

• Must have led or participated in defining and implementing business solutions for multiple Asset Finance projects

• Five or more years working in FIS Asset Finance as a business systems analyst or technology business consultant at a senior or specialist level

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A variety of career development tools, resources and opportunities

• FIS offers the chance to work on some of the most challenging, relevant issues in financial services & technology

• Implementing new and innovative developments for clients to deliver industry changing solutions

• A work environment built on collaboration, flexibility and respect

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

• Good comprehension of spoken & written English• Good grasping ability and logical reasoning• Analytical and reporting skills on excel, word and PowerPoint • Decision making ability & Attention to detail• Team player with a ready disposition to learn - Professional mannerisms, customer centricity, commitment and reliability, versatile in all the sub tasks in the process and adaptableo Ensuring that Compliance standards are met, regarding Data Protection o Focus on customer service and aim for zero complaints o Customer Centricityo Proactively identify and participate in continuous improvement opportunities for the processo Adhere to Client specific policies and compliance regulationso Establish peer-to-peer relationships with the onshore business.o Ensure complete, transparent and frequent communication with the business.o identifying avenues of efficiency and quality Improvement to benefit end customero Ensuring all CSL's/Key MI's are met month on montho Workstate Managemento Ensuring all internal targets (set by WNS) are met month on montho Ensuring Capacity and Shift Planning is appropriately done with minimal impact to businesso Appropriate and timely escalations to immediate supervisoro Identify Process Improvements & driving them with the help of proper resourceso Ensure that Legal and compliance defects are zero or tend to zero.o Identify additional off shoring opportunities from existing AVIVA business areas in India.o Laising with Other Support functionso Adhere to WNS & Client specific policies and compliance regulationso Be professional and courteous & maintain a high level of integrity and confidentiality at all timeso Assist and support Group Managers wherever required & be part of a collaborative work environment in achieving personal & team goalso Engage in personal developmento Regular team huddles & timely team-meetings & Regular monthly feedback (1-on-1's) and development planso Team player with a ready disposition to learno Assist and support Group Managers and peers wherever required & be part of a collaborative work environment in achieving personal & team goalso Hiring and Manpower planningo Ensure team bonding, Manage & guide career aspirations of agentso Ensure Employee Satisfaction at high levelso Laising with Other Support functions

Uraian Tanggung Jawab: 

1.Pemeriksaan yang dilakukan adalah Visit Lapangan. 

2.Membuat Laporan Harian kepada atasan. 

3.Melakukan kunjungan kepada konsumen yang telah ditentukan oleh atasan. 

4.Memastikan ketentuan perusahaan telah dijalankan oleh Cabang. 

Persyaratan/Kualifikasi lainnya : 

- Pria, Pendidikan min S1 

- Fresh Graduate/memiliki pengalaman audit min 1 tahun 

- Mampu mengoperasikan Ms.Excel 

- Bersedia perjalanan dinas apabila diperlukan 

- Memiliki motor yang digunakan untuk pribadi dan SIM C 

- Memiliki kemampuan untuk bisa menganalisis serta menemukan kejanggalan atau ketidaksesuaian suatu proses kerja dengan ketentuan perusahaan 

- Memiliki kemampuan untuk menggali informasi dengan baik

 Knowledge of Insurance product and guidelines Fair understanding of Lloyd’s Market i.e. Bureau, Non-Bureau and Company Market Good understanding of reading agreed Signed slips and Endorsements Knowledge/Experience in Policy Administration System  Validate and send Invoice / policy documents to Client i.e. Debit / Credit Note, EOC (Evidence of Cover). Create and validate LPAN manually or generated from Policy Administration System IMR submissions Handling XIS queries and liaising with business for timely resolution  Responsible for maintaining a higher RFT for LPAN submissions  Managing reconciliation query from Accounts team Effective communication with internal and external stakeholders  Knowledge on creating risk and premium bordereaux  Actively participate in team activities and initiatives to encourage a collaborative team approach. Adhere to the WNS values. Actively support the Leader, assisting team members through technical skills.

In this role you will be expected to work on strict deadlines, in a dynamic/ high-pressure business environment while being a good team leader/ player

Responsibilities

• Annual financial planning, monthly forecasting of Revenue, cost lines including head count, compensation grid, capacity optimization, productivity targets etc. and drive it through Performance reviews and Dashboards
• Financial Performance Tracking, Analysis, & Reporting: Provide and present meaningful, concise, and clear analysis, including variance analysis to senior management on financial issues and performance (actual versus budget/forecast/prior quarter/prior year etc.)
• Financial Modelling and Scenario building: Support team with ad-hoc scenario building by using necessary financial models
• Review Month close activities for functional cost i.e. accruals, re-classes
• Provide functional support to the M&S team in short term and long-term strategy like change in Org structure, cost benefit analysis for new investment, etc.
• Manage close timelines and communicate on a timely basis if deadlines slip
• Interact with the Business/Accounting teams and internal stakeholders to resolve issues
• Manage multiple stakeholders and be responsible for supporting the metrics reporting for the relevant process. 

Preferred Qualifications/ Skills

• Relevant experience in financial planning and analysis
• Very good written and verbal communication skills
• Proficient in MS Office applications, especially in MS excel
• Good analytical and problem-solving skills and ability to handle team & senior leadership discussions
• Macros / VBA an added advantage

PURPOSE:The Group Manager is responsible for deliverables pertaining to delivery of day-to-day motor insurance claims operations. 

WORK EXPERIENCE:

• Around 36+ months of experience in outsourcing environment across any industry vertical and managing diverse teams of 50 to 70+ FTEs.

• Knowledge in Insurance Motor claims will be an added advantage.

• Shifts operate between 12:30AM IST till 3:00PM IST and will be Australian and New Zealand Business working hours(APAC Region)

• Minimum 12 to 18 months in a Deputy Manager role preferably in an Australian/New Zealand Insurance geographies

• Last appraisal rating A1/A2 or B1/B2  

DUTIES / RESPONSIBILITIES and Scope of work

• Stakeholder engagement - Client Management and deliver key stakeholder projects.

• Team Management and People Development – Responsible in monitoring the team and regularly motivate and support the team by providing feedback at regular intervals to ensure their development and with effective rewards and recognition. Team player with a ready disposition to learn.

• Operations & Process management - Responsible for the day-to-day deliverables, adherence to SLAs across various lines of business, delivering on quality and key client projects.

• Coordinating between different processing teams and resolve issues & queries both offshore & onshore. Preparing different MIS, SLA & KPI reports on a periodical basis. Compliance and Quality Deliverables

• Operational Development and Continuous Improvement - Co ordinating with the quality team in ensuring the process improvement in place and improve the quality of the deliverables.

• Continuously engaging with the team to improve the current BAU and improve the efficiency of the processes.

• Customer Satisfaction - Proactive and excellent client management skills in handling service delivery issues or potential delays in achieving deadlines by keeping the relevant parties informed and having regular interaction with the top management and ensuring good CSAT scores. Maintain good working relationship with onshore peers by having regular scheduled calls.

• Risk / Controls - To have a regular review on the associated risks and to ensure sufficient controls are in place.

• Transformation, Innovation and Process Improvements Ideas - Driving the team to identify areas of improvement in processes owned and ensuring the approval from the management to implement change. Behavioral Competencies

• Commitment and reliability ,Versatile and adaptable. Work under tight deadlines and pressure to deliver within timelines.

• Decision making ability & Attention to detail. Professional mannerisms Customer Centricity. Communication Skills • Good , clear and concise communication & coordination between team members.

• Adapts communication style to handle complex on the spot questions from customers or internal stakeholders.

• Communicates complex issues clearly and credibly with widely varied individuals within and outside organization.  

Qualifications

• Graduate/Postgraduate or equivalent professional with minimum 3+ Years of relevant experience 

Job Location Pune

Review and approve the sampling strategy that suits the business requirementØ Decide on the Calibration Process and variance targetØ Review and approve the Quality Standard DocumentØ Assist the Operations Team up of customer compliant & resolution process for the teams. (Notapplicable for some teams)Ø Ensure that the Quality Process adheres to the Quality StandardØ Regular Performance Review of QA/AM/DMØ Conduct skip level meetings with the advisors and QA’sØ Attend LA Training and BPET Training roadmap for self-developmentØ Complete the GB certification and role roadmapØ Drive high impacting six sigma and Lean ProjectsØ Mentor team members to improve performance and behaviourØ Understand VOC/VOE and implement actions to improve the performance on themØ Participate in WNS BPET initiativesØ Regular interaction with clients and maintain good relationshipØ Deploy standard Quality FrameworkØ Initiate and mentor vertical level initiativeØ Assist the Operations team during migration in terms of base lining and QA identification

Roles and Responsibilities:

Operational Parameters

• To move between leadership role and team member role as required
• Actively drive Brainwave activities
• To ensure appropriate and timely escalations to immediate superiors
• Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements.
• Handle escalations.
• Provide inputs on process and system to the team members.
• Ensure compliance with internal policies and procedures, external regulations and information security standards.
• Ensure completion of the Internal and External Calibration sessions
• Conduct team huddles.
• Ensure that Regulatory and compliance defects are zero or tend to zero.
• Establish peer-to-peer relationships with the onshore business.
• Ensure complete, transparent and frequent communication with the business.
• Adhere to the communication plan and rigor as agreed with the business.
• Ensure on time logins and schedule adherence.
• Work on Internal and External stakeholder reporting.

New Hire Orientation and Team Connect

• Assist new hires such that they are productive on the floor in the shortest possible time frame.
• To coach and provide feedback to consultants who are not meeting their targets or meeting the threshold
• To help consultants to resolve queries and provide floor support. To identify process Gaps and suggest improvement measures.
• Help new Joiners in their Nesting Phase and be a backup for supervisors in their absence.
• Will lead and support Six Sigma projects to improve process performance on a consistent basis.
• Encourage others on the team to identify barriers to team functioning and suggest remedies.

 Manage a complex portfolio of work to ensure business and customer needs are met.

 Manage and report on team performance including staff metrics (e.g., leave, attrition etc), and conduct regular performance reviews and feedback to develop personal performance of direct reports.

 Hold team members accountable for performance against key metrics, including achievement of financial and efficiency outcomes, and manage underperformance, in line with the current Suncorp productivity management framework and ways of working.

 Actively motivate, develop, coach and engage team members to drive results and create a high performing team while showing genuine care in managing an environment of safety and wellbeing.

 Delivery of agent coaching based on needs identified through analysis of agent data, audits, and agent feedback.

 Set clear staff and portfolio objectives and targets, articulating clear links to the strategy to provide meaning and purpose to tasks.

 Analyse relevant metric data and reports to identify trends to continuously drive improvements in business results.

 Effectively lead and manage change, including through identification and delivery of business improvement opportunity initiatives.

 Develop and maintain a team performance, risk and quality culture that is customer focused with embedded risk management values.

 Role model the Suncorp values

General Ledger -R2R Entering financial data and transactions into the ledger

Reviewing financial documents for accuracy and reconciling accounts

Analyzing financial data and providing financial recommendations

Ensuring financial records comply with regulatory standards

Generating financial reports local GAAP

Collaborating with other departments to complete accurate records and provide accounting support

Supporting the Auditor, Controller and other financial professionals in their duties as needed Should be able to communicate with the internal/external stake holders.

Month-end closing activity.