Total 20 fb tourism hospitality job vacancies in Karawang Barat, Jawa

Some of your duties will include:

The Manager - Catering & Facilities Hospitality Services, will oversee all hospitality-related services at the mining site, ensuring a high standard of catering, facility management, and accommodation services. This role is crucial for maintaining a conducive work environment for on-site personnel, ensuring their comfort, safety, and well-being. The manager will develop and implement operational standards, lead vendor management, and optimize resources to support the company’s strategic goals in employee satisfaction and operational efficiency.

Catering Operations Management:

·        Oversee all aspects of the catering service, ensuring high-quality meal preparation, food safety, and hygiene standards.

·        Develop and implement menus in collaboration with the culinary team, accommodating dietary restrictions and cultural preferences.

·        Coordinate with suppliers for quality food ingredients, manage inventory, control food-related costs, menu planning, food procurement, preparation, and service delivery;

Facilities Management:

·     Manage all on-site facilities, including accommodations, dining areas, recreational spaces, and office spaces.

·     Ensure regular maintenance of all facilities, addressing any issues promptly to maintain a high standard of comfort and functionality.

·     Oversee housekeeping and janitorial services, ensuring cleanliness and adherence to health and safety standards.

Vendor and Contract Management:

·        Liaise with third-party service providers for catering, housekeeping, and other hospitality services, ensuring contract compliance and performance standards.

·        Negotiate contracts with vendors, monitoring service quality and cost-effectiveness.

·        Health, Safety, and Environmental Compliance:

·        Ensure all hospitality services comply with relevant HSE standards, conducting regular audits and risk assessments.

·        Implement training programs for staff to uphold health and safety practices.

Financial Management:

·        Develop and manage the hospitality budget, ensuring effective cost control and resource allocation.

·        Prepare monthly financial reports, tracking expenditures and identifying areas for cost savings.

Team Leadership:

·        Recruit, train, and manage a team of hospitality and facilities staff, fostering a positive work environment.

·        Conduct performance appraisals, provide feedback, and support career development initiatives within the team.

Customer Service Excellence:

·        Maintain a customer-focused approach, regularly gathering feedback from staff and making adjustments to improve hospitality services.

·        Address and resolve any service-related complaints promptly and professionally.

DELONIX Hotel by AYANA Hospitality is seeking a dynamic and results-driven Director of Sales to lead our sales team in driving revenue growth and expanding our market presence. The successful candidate will be responsible for developing sales strategies, cultivating client relationships, and ensuring the achievement of sales goals across all properties within the AYANA portfolio.

Responsibilities

• Develop and implement effective sales strategies to achieve organizational goals
• Identify and pursue new business opportunities and partnerships
• Lead a team of sales professionals, providing guidance, mentorship, and support
• Build and maintain strong relationships with key clients and stakeholders
• Monitor market trends and competitor activities to inform strategic planning
• Prepare and present reports on sales metrics and performance to senior management
• Collaborate with marketing and operations teams to ensure consistency in messaging and customer experience

• Proven experience in a senior sales leadership role within the hospitality industry
• Demonstrated ability to develop and execute successful sales strategies
• Strong network of contacts in the hospitality and travel sectors
• Exceptional leadership and team management skills
• Excellent communication, negotiation, and presentation abilities
• Ability to analyze data and derive insights to drive decision-making
• Fluent in English; additional languages are a plus
• Willingness to travel as needed

• Dormitory
• Health Insurance
• Transportation & Telecomunications Allowance
• Annual Bonus

We are seeking an experienced and passionate Chef de Cuisine - Indonesian Cuisine to join the culinary team at DELONIX Karawang, an esteemed member of AYANA Hospitality. This role involves overseeing the kitchen operations, creating an authentic Indonesian menu, and leading a dedicated team in delivering exceptional culinary experiences.

Key Responsibilities:

• Design and implement a diverse and innovative Indonesian menu that reflects the rich culinary heritage of Indonesia.
• Manage day-to-day kitchen operations, ensuring the highest standards of food quality, preparation, and presentation.
• Supervise and train kitchen staff, fostering a collaborative and creative working environment.
• Ensure compliance with food safety and hygiene standards, maintaining a safe and clean kitchen.
• Collaborate with suppliers to source high-quality ingredients and maintain inventory levels.
• Review financial performance, including food costs and waste management, to optimize kitchen profitability.
• Engage with guests to receive feedback and adapt menu offerings accordingly.

• Minimum of 3 years of experience in a culinary leadership role, preferably in Indonesian cuisine.
• Demonstrated expertise in traditional and modern Indonesian cooking techniques and flavors.
• Strong leadership skills with the ability to inspire and manage a diverse team.
• Excellent organizational skills and attention to detail.
• Ability to thrive in a fast-paced, high-pressure environment.
• In-depth knowledge of food safety standards, HACCP certification is a plus.
• Creativity and innovation in menu development along with a passion for culinary excellence.
• Degree in Culinary Arts or related field is preferred.

• Dormitory

• Health Insurance

AYANA Hospitality is seeking a highly skilled and experienced Executive Assistant Manager to join our dynamic team. In this role, you will work closely with the General Manager to oversee the daily operations of the hotel, ensuring that all departments are running smoothly and efficiently. You will play a critical role in enhancing guest satisfaction, implementing operational improvements, and managing staff performance. The ideal candidate should possess strong leadership abilities, excellent communication skills, and a proven background in hospitality management.

Responsibilities

• Assist the General Manager in overseeing hotel operations, including guest services, housekeeping, food and beverage, and maintenance
• Ensure high levels of guest satisfaction through engagement and support of all departments
• Monitor and evaluate staff performance, providing feedback and guidance to enhance productivity
• Develop and implement operational policies and procedures to improve efficiency
• Assist in budget preparation and financial planning, ensuring cost control measures are in place
• Conduct regular inspections of the hotel to ensure adherence to quality standards
• Handle guest inquiries, concerns, and complaints in a professional manner
• Support the General Manager in strategic planning and decision-making processes

• Minimum of 5 years of experience in hotel management or a similar role within the hospitality industry
• Strong leadership and management skills, with a proven ability to motivate and guide teams
• Excellent communication and interpersonal skills
• Proficient in hotel management software and Microsoft Office Suite
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Fluent in English; proficiency in additional languages is a plus
• Bachelor’s degree in Hospitality Management or a related field is preferred
• Strong problem-solving skills and a customer-focused mindset

• Positive Working
• Great Environment
• Supportive Team Work

We are seeking a dedicated and detail-oriented Reservation Supervisor to join our team. In this role, you will be responsible for overseeing the reservations department, ensuring a seamless booking process and providing exceptional customer service to our guests.

Summaries of responsibilities:

• Oversee the daily operations of the reservations department to ensure smooth and efficient booking processes.
• Assist guests with their reservation needs, including changes, cancellations, and special accommodations.
• Provide exceptional customer service by addressing guest inquiries and resolving issues in a timely manner.
• Monitor room availability and rates, and accurately input and manage reservation data in the Property Management System (PMS).
• Work closely with the front desk, sales, and marketing teams to ensure seamless communication and guest satisfaction.
• Adjust rates and availability on OTA platforms as needed, based on demand and revenue management strategies.
• Analyze booking trends and provide recommendations to optimize revenue and occupancy levels.

• Past experience working in a similar role Minimum 1 year
• Proficient in PMS OPERA and OTA / B2B Extranet ( Must )
• Familiar with Channel Manager , Google suite and Microsoft Office
• Ability to work well in a team
• Excellent listening & communication skills
• Multitasking & organizational ability

We are seeking an enthusiastic and detail-oriented Assistant Front Office Manager to support our front office operations. In this role, you will play a crucial part in ensuring the smooth and efficient functioning of the reception area, assisting in managing the front desk team, and providing excellent service to our guests.

Responsibilities:

• Assist the Front Office Manager in overseeing daily front desk operations.
• Ensure that guests receive a warm and friendly welcome upon arrival.
• Handle guest inquiries, complaints, and requests in a professional and timely manner.
• Coordinate and manage reservations, check-ins, and check-outs efficiently.
• Train and mentor front desk staff to maintain high standards of customer service.
• Monitor front desk activities and ensure compliance with company policies.
• Assist in managing the front office budget and inventory of supplies.
• Collaborate with other departments to enhance the guest experience.
• Perform other related duties as assigned by the Front Office Manager.

• Proven work experience as a Front Office Manager minimum for 1 year
• Diploma/ Bachelor’s degree in hospitality management or relevant field
• Proficiency in English (oral and written)
• Solid knowledge of OPERA Hotel System
• Excellent communication and people skills
• Willing to be placed in Karawang

We are looking for a dedicated and professional Front Office Supervisor to lead our front desk team and ensure exceptional guest experiences. As a crucial part of our hospitality team, you will oversee daily front office operations, train and motivate staff, and provide support to the Front Office Manager.

Responsibilities:

• Controling FDA & GRO staff
• Coordinate with other departments for complaints, guests requests and room arrangements.
• Responsible to ensure Daily Operation ran well and smooth at all area
• Able to perform well under pressure, open minded person.
• Having passion to serve, sociable, and open minded.

• Educational and Professional Qualification (Min Diploma In Hospitality Industry)
• Relevant working experiences.
• Understand and knowledgable of Front Office and Hotel Operations
• Honest, responsible, hardworker and willing to help
• Excellent English Communication

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Food & Beverege Manager to work with our Food & Beverages team at the Delonix Hotel Karawang.

• Position responsible for all the food and beverage operations, which includes all restaurant, beverage and room service operations.
• Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.
• Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations.
• Develops and implements business plan for food and beverage.
We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Food & Beverege Manager to work with our Food & Beverages team at the Delonix Hotel Karawang.

• Prepare a proper list after gathering the arrival and check-in information of all the guests.
• Attend to inquiries requested by the guests regarding facilities provided and everything else.
• Check if adequate welcome amenities are available for everyone whose arrival is on the list.
• Attend to VIPs(Very Important Persons) with more attention and hostility.
• Maintain a polite and humble personality while attending to the guests.
• Provide a detailed description of all the information that can be potentially asked for along with the documents needed. Ex- Food menu, facilities available in rooms, areas ideal for tourism, etc.
• Take care of each and everything the guest might need and ask for, to avoid a last-minute rush.
• Check the amenities for their quality and proper provision to leave no ground for complaints from the guests.
• Ensure maintenance of proper information in the database.
• Work in close coordination with the manager and get in touch with him whenever needed.

• Should be well-versed with skills pertaining to the operation of computers PMS.
• Must possess work experience in the same field for at least 1 years.
• Should be holding a degree in hospitality management and/or related areas.

We are looking for a high-performing Director of Sales. The successful candidate will meet our customer acquisition and revenue growth objectives. Director of Sales responsibilities include developing key growth sales strategies, tactics and action plans. Successful execution of these strategies is required to achieve your financial targets. Sales director duties will include hitting annual targets, building relationships and understanding customer trends. The following positions availability is for expatriate only.

• 1 or 2 years experience in similiar position
• Proven ability to position products against competitors
• Proven ability to drive the sales process from plan to close
• Excellent verbal and written communications skills
• Second language is a plus
• Excellent listening, negotiation and presentation skills
• The following positions availability is for expatriate only
• Willing to be placed in Karawang

A learning and development coordinator examines the unique training needs of their company and determines which programs, educational platforms, and instructional style will give their workforce the best chance of success. Then communicate this information to management, find relevant training programs, and oversee the implementation process.

Qualifications:

• Strong inter-personality and leadership skill
• Familiar with training methods and techniques
• Proficieny in English and computer literate
• Creative thinker with ability to work on own initiative
• At least 2 years in proven experience f delivering training program

• Understanding organization's goals to affectively create a training strategy to fit
• Identify training program for business process of each department
• Coordinate and assist training activities with departmental trainer dan Department Head
• Oversee program implementation while tacking the results and maintaining detailed records
• Prepare and communicate the training calendar on regular basis and ensure all the training activities are delivered as per the training calendar
• Prepare and maintain monthly training report to tract learning effectiveness

We are looking for young talents with energetic, yet elegant personalities who meet the requirements as Engineering staff (Mechanical Electrical) to work with our engineering team at the best hotel in Karawang.

Responsibilities

• Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems.
• Display proficiency in at least three of the following categories, above average skills in three more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks
• ⁠Respond and attend to guest repair requests.
• ⁠Communicate with guests/customers to resolve maintenance issues with little to no supervision.
• ⁠Perform preventive maintenance on tools and equipment, including cleaning and lubrication.
• ⁠Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed.
• ⁠Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards

• Minimum of 1 year experience in the same position
• Diploma in MEP engineering, Bachelor's degree is desirable
• Strong technical knowledge of Mechanical Electrical.
• Ability to work in a fast-paced environment.
• Attention to detail and strong organizational skills.

Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and maintain a good relationship to guests within the Hotel, Apartment and Tenant. Supports the tracking and resolution of service issues.

• Hands-on experience with Hotel Management software (PMS)
• Bachelor's degree in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable
• 1 or 2 years experience in similar position
• Strong affinity for and commitment to the hotel industry
• Strong market sense and results orientation
• Understanding of all hotel management best practices and relevant laws
• Willing to be placed in Karawang

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Front Desk Agent to work with our Rooms team at Delonix Hotel Karawang.

Responsibilities:

• Handling Check in and Check Out
• Responsible of Guest satisfactions
• Responsible for cash handling
• Having passion to serve, sociable, and open minded.
• Able to perform meet the standard SOP as the guidance
• Responsible for Room assignment and allocations
• Responsible for Phone and email management
• Incoming call or any other inquiries

• Educational and Professional Qualification
• Relevant working experiences and Understand and knowledgeable Karawang City and surroundings
• Preferred Background and Area of Expertise/Specific Language Requirements
• Hotel experience is a plus point. Honest, responsible, hard worker and willing to help
• Minimum Years of Experience 1-2 years
• Specific Skills Required Must Have :

- Honest, responsible, and reliable

- Excellent working ethics, having integrity and commitments.

We are looking for Landscape Attendant who is highly motivated to work woth our Engineering team at Delonix Hotel Karawang

Responsibilities

• A Landscape Supervisor is responsible for overseeing and managing the planning, design, implementation, and maintenance of outdoor spaces, such as gardens, parks, commercial landscapes, and residential landscapes.
• They play a crucial role in ensuring that these outdoor areas are aesthetically pleasing, functional, and environmentally sustainable.
• Plant new decorative bushes, flowers, plants and shrubs.
• Conduct general maintenance duties of Landscape field.
• Uphold the landscaping design and ensure plant growth.

• Has minimum of 2 years experience in the same position in a premium resort.
• Has proven track of managing projects.
• Strong knowledge of pest management and basic lawn maintenance.
• High attention to detail with excellent organizational skills to oversee several projects at a time.