Total 13 customer service job vacancies in manchester greater manchester m1 4bt

Your new company
This well-established business is seeking a customer service administrator to join their team for a 3-month fixed-term contract.
Your new role
You will be responsible for providing excellent customer service to their customers, processing orders, handling queries and issues, dealing with deliveries, handling invoices and POs and supporting the whole end-to-end order process.
What you'll need to succeed
Your previous experience in customer service and administration will help you succeed in this role. You are experienced at processing a high volume of orders and have worked ina similar environment. You are immediately available for work and are able to get to the site in Cheadle 5 days a week. You have excellent customer service and communication skills as well as being highly organised with a keen eye for detail. You're personable, a team player and can also work independently. You're proactive and work off your own initiative.
What you'll get in return
You will receive an excellent rate of £25,000 which is pro rata for the 3 months. You will be working for a successful business with a lot of opportunity to develop your skills. You will also have access to a great benefits package including holidays, pension, discounts and more.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Jewson Partnership Solutions (JPS), who specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt for a Customer Service Advisor who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).

Hours - 7.30 - 5.00 Monday to Friday

Location - Unit 3, Wood Street, Manchester, M11 2FB

Key Responsibilities

• Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values

• Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible

• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey

• Keep the branch and yard looking clean and tidy, to make a great first impression on our customers

• Maintain stock levels, carrying out regular stock counts

• Work with colleagues to suggest opportunities for improvement

What's in it for you?

• Retirement Savings Plan (Pension) - with Legal & General

• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.

• WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway

• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)

• Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover

• Employee Discount

• Refer a Friend scheme

• Wellbeing Centre via WorkPerks

• New Reward and Recognition programme - launching soon!

Required Skills and Experience

• Previous industry experience preferred but not essential

• Experience in a customer facing environment

• Passion for working with people

• A positive can-do attitude

About us

At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you!

Locations: We are recruiting for Call Handlers based at our Integrated Contact Centres (ICC) in Whalley Range, Manchester


Salary: Band 3. Basic pay £24,071.00 rising to £25,674.00 after two years. For potential earnings with shift enhancements/unsocial hour payments but not including overtime, a typical call handler on a basic salary of £24,336.00 who works approximately 25% of their hours as unsocial hours could expect to get paid in the region of £30,000.00 per annum, before tax and deductions.

Are you someone who thrives in high-pressure environments? Do you have a passion for being the first point of contact for those in need when they need us the most? Can you provide a voice of reassurance and support? If so, North West Ambulance is looking for individuals like you to make a real difference!

Join our team and take on a vital role as a call handler for North West Ambulance.

You will need experience of data input (Office 365) and a high standard of keyboard/typing skills. Experience of working in a call centre or customer service environment is desirable. We are looking for individuals who have a passion for providing excellent customer service. You will also have a flair for telephone communication and enjoy working in a role that is challenging as it is rewarding.

Call Handlers working in an integrated call centre will be the person managing a variety of calls from a wide range of different patients. Calls may range from people requiring general medical advice, emergency dental treatment or looking to arrange ambulance transport ahead of an appointment. The call handler gathers as much information as possible, where applicable, assess the call, and provide clear, correct advice that could potentially save a life, whilst remaining calm under pressure.

Handling a wide range of calls and thriving amid the challenges this presents, requires an outstanding amount of resilience and emotional strength as you will be supporting unwell and upset patients at their time of need. Your support will make a difference to lives and requires people who can be there for those that need it, sometimes in the face of adversity and trauma.

This is a highly pressurised environment where you may be in contact with people in extremely stressful situations; our callers can be upset, angry, anxious, or hysterical. People call the ambulance service for a variety of reasons, and you would need to be confident in dealing with a range of people in varying situations. You will be working in a fast-paced environment and must be able to adapt to change quickly and must be aware of the stresses of the role and what impact this may have on you as an individual, considering these points carefully before applying.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Successful candidates will have to deliver correct care advice and guidance to callers’ dependent upon the reason for the call. Full training will be given to the successful candidates and an excellent career structure is available for future career progression. A full range of shifts will need to be covered, including bank holidays, public holidays, weekends and may include working nights. If your shift falls on a bank holiday, it will form part of your working hours. This includes the Easter and the festive period. Due to the nature of the hours only applicants over the age of 18 can apply for this role.

We are currently looking for full-time call handlers. However hours considered will be 30+, Please note: full-time training for up to 10 weeks must be committed to.

Some examples start times are Monday to Friday from 16:00 hours and weekends from 08:00 hours. There is an expectation that candidates are flexible and available to accommodate working a number of set shifts per week including weekends.

It is recommended that you read the attached frequently asked questions explaining the training process which will also contain a sample shift pattern. Further information can also be provided at interview.

Assessments Centres and interviews will take place on the weekend of 4th January 2025 at Manchester site. Candidates will only be invited to one site and will receive one interview and assessment therefore please ensure you apply for the correct location in which you would like to be based. Assessments will need to be passed before the candidates can progress to interview.

Full Time courses will run up to 10 weeks of training and will start on 05/05/25 and 11/08/25

It is a pre-requisite that candidates must successfully complete the training program, including all examinations.

Candidates must be able to attend full time training course, taking into consideration that there would be no annual leave allowed within these 7 weeks.

By joining the North West Ambulance Service, you will have the opportunity to develop your career but also contribute to the well-being of our community, make a positive impact and be the first voice someone can rely on during their time of need.

Shift patterns shared with this Call Handler job advert are the current set of patterns that are required by NWAS. Please note that if you choose to apply for a course more than 3 months away, these patterns will be subject to change as they are frequently reviewed to ensure that staffing matches up with where we need people the most. If you are successful in obtaining a role as a Call Handler more than 3 months away, NWAS will contact you closer to your start date to confirm which patterns are available at that point in time to choose from to enable you to make any necessary plans around them.



“NWAS reserve the right to close this live advert earlier than the specified date, subject to a high volume of applications, therefore candidates are encouraged to submit their application at the earliest convenience to ensure contention.”

A support session has been planned for anyone who would like to obtain further information about the role or ask any questions prior to applying. There is no need to pre book onto the session, please just click on the link below to join and a member of the team will admit you to the meeting.



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This advert closes on Tuesday 10 Dec 2024

Service Care Solutions are working with a local authority based in Rochdale who have vacancies for a Street Scene Operative to join there team on a temporary basis.

Covering the Heywood area, the operative will be required to support the Street team in ensuring all streets and open spaces are kept tidy and maintained to make Heywood and Rochdale a pleasant place to live in.

Key responsibilities will include;

• Litter picking including dog foul
• Emptying of litter bins
• Street scene work to include graffiti removal and reporting bulk waste
• Grounds maintenance such as grass cutting, weeding of flowers and shrubs
• Completing documentation accurately to include work schedules, vehicle checks and route sheets
• Supporting other departments within the streets team where required
• Assist the public in a courteous manner
• Undertake snow clearing and salting of pathways
• To drive to different areas of the borough completing checks, delivering goods and personnel and cleaning
• Using different machinery and products on a daily basis

Requirements:

• Flexible approach to work to allow working outside of normal working hours
• Hold a Full UK Driving License
• Experience in using cleaning and grounds maintenance machinery
• Be able to work alone and as part of a team
• Undertake in-house training when required.

We are seeking candidates who have experience in a similar role and have a flexible approach to join a diverse team.

Core working days for this role will be Monday to Friday

For more details on this role, and to apply, please email Prakash today on prakash.panchani@servicecare.org.uk or call 01772 208967

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Leaving Care Personal Advisor with Stockport Council

Stockport Council are currently looking for someone who is happy to work 37 hours per week.

About the Role:

Stockport Council is seeking a dedicated Personal Adviser to join the Leaving Care Team. This role involves supporting young people aged 16-25 who are, or have been, looked after by the local authority. As a Personal Adviser, you will play a key role in helping care leavers transition to independent adulthood, providing guidance, support, and advocacy.

Key Responsibilities:

• Manage a caseload of young people, ensuring compliance with the Children Act 1989 and Children (Leaving Care) Act 2000.
• Develop and implement Pathway Plans, supporting young people in education, training, and independent living.
• Maintain regular contact, conduct assessments, and promote young people's welfare.
• Work closely with partner agencies, including social services, health, housing, education providers, and law enforcement.
• Support young people's financial independence and offer practical guidance on budgeting.
• Participate in duty rotations, team meetings, and continuous training to provide high-quality service.

Essential Criteria:

• Relevant experience with care leavers or young people.
• Knowledge of Leaving Care legislation and child/adult development.
• Strong communication, organizational, and assessment skills.
• NVQ Level 3 in childcare or equivalent qualification.
• Ability to drive and access to a vehicle for work purposes.

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250

Job Title: Asset Data & Planning Officer
Salary: £20 P/H PAYE (Inclusive of Holiday Pay) | £23.46 P/H LTD Umbrella P/H
Hours: 35 Hours Per Week
Type: Temporary
Location: Manchester, M21
Start Date: December 9th/16th
Work Pattern: Monday - Friday | Flexible & Hybrid working (3 Days in Office)

Join our client's team as an Asset Data & Planning Officer - Sustainable Assets, where you'll play a vital role in supporting the delivery of our corporate plan, asset management strategy, and investment programmes. This position ensures that the data within our asset management system is accurate, up-to-date, and continually improved to guide effective decisions and investments.

Key Duties and Responsibilities:

• Manage and maintain stock data within the asset management system, providing essential reports for department and business use.
• Assist the Strategic Asset & Investment Manager in creating stock condition survey schedules and long-term investment programmes.
• Provide data and reports to inform decisions on acquiring or divesting housing stock.
• Collaborate across departments to align investment with local priorities, budgets, and compliance obligations.

Qualifications and Experience:

• Proficiency in Microsoft Office, especially advanced Microsoft Excel skills.
• Experience in analyzing large datasets and effectively communicating findings.
• Understanding and ability to analyze financial data, including cost modeling.
• (Desirable) Experience with asset or property data within the housing sector.
• (Desirable) Background in major/planned works programming.
• Proven ability to deliver high levels of service to both internal and external customers.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Childrens Residential Support worker with Oldham Council

Oldham Council are currently looking for someone who is happy to work 37 hours per week.

Key Responsibilities:

• Provide exceptional care and support to young people in a residential setting.
• Actively engage with individuals to meet their needs and promote their independence.
• Work flexibly across a variety of shift patterns, including sleep-ins, lates, and early starts, to ensure the smooth running of the service.

Requirements:

• Level 3 qualification in Safeguarding (essential).
• Experience in Residential Child Care, Mental Health, Disabilities, or as a Health Care Assistant (desirable but not essential).
• A proactive and hands-on approach to supporting young people.

Shift Patterns:

• Sleep-in shifts: 10:00 am - 12:00 pm, sleep-up 7:00 am - 11:00 am.
• Late shifts: 10:00 am - 10:00 pm or 11:00 am - 11:00 pm.
• Shift times may vary to meet the needs of the service.

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Wraparound and Childcare programme Co-Ordinator with Rochdale Council

Rochdale Council are currently looking for someone who is happy to work 37 hours per week.

About the Role:

As the Wraparound and Childcare Programme Coordinator, you'll play a pivotal role in ensuring sustainable, accessible, and high-quality childcare for children across Rochdale, including those with SEND. You'll work closely with schools, families, and providers, helping to bridge the gap between supply and demand for wraparound childcare while ensuring our services meet the highest standards.

What You'll Do:

• Assess and map current childcare provision to identify gaps and opportunities.
• Lead consultations with families and stakeholders to understand needs and demands.
• Support providers with business planning, funding applications, and quality assurance.
• Collaborate with schools, partners, and teams across the council to expand childcare services.
• Monitor and evaluate programmes, reporting on progress and challenges.
• Ensure safeguarding procedures are upheld in all aspects of your work.

What We're Looking For:

• Experience: Proven track record in childcare programme management, service evaluation, and working with diverse stakeholders.
• Skills: Exceptional communication, planning, and problem-solving abilities. A good understanding of early years policies and Ofsted standards is essential.
• Attitude: Adaptable, resilient, and solution-focused with a commitment to equity and inclusivity.

Why Join Us?

• Be part of a passionate team dedicated to making a difference.
• Shape the future of childcare in a vibrant and diverse community.
• Enjoy flexible working hours and opportunities for personal development.
• Contribute to innovative programmes that support children and families.

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250

As Technical Manager you will be responsible for taking the lead across product and process development activities to meet the companies R&D / Marketing objectives, coordinating laboratory testing resources in line with ISO 9001:2000, CE Marking and other customer specific standards.

Technical Manager - Key Responsibilities

• Work with customers to develop new products and processes, advising choice of fabrics, specification enquiries, and properties.
• Co-ordinate internal and external non-conformances / complaints to ensure timely root cause analysis, corrective action and continuous improvement of manufacturing operations.
• Provide on time release documentation to customers in accordance with stated requirements
• Assist in the development of all employees in respect of quality management systems / standards & customer requirements.
• Issue experimental / temporary manufacturing instructions, organising and maintaining records of all trials undertaken.
• Take a key role in the Contract Review process.
• Review and prepare capital expenditure proposals for new equipment and improvements to manufacturing facilities.
• Provide data sheets, specifications, Health & Safety data sheets and other technical literature.
• Co-ordinate testing and trials of new products and processes which become available
• Ensure the company is up to date with patents and trademark renewals
• Arrange and supervise external testing as required.
• Assist with analysis, specifications, test methods and release queries in the laboratory.
• Co-ordinate and be involved in annual audits that are conducted by 3rd party organisations and customers for various products and processes.

Technical Manager - Experience Requirements

• Educated to Degree Level within a relevant technical discipline
• Previous experience of coordinating / managing Laboratory Testing activities
• Previous experience of Technical Textiles and/or fire, thermal or protective applications is essential

For further details on this exciting opportunity please contact Jason Wallis in the first instance

Advanced Clinical Practitioner or Advanced Nurse Practitioner

Service Care Solutions are working with a client to recruit an experienced Advanced Clinical Practitioner (ACP) or an Advanced Nurse Practitioner (ANP) on a locum basis.

Location: Westhoughton, Bolton
Contract: Locum placement until March 2025 | Full-Time or Part-Time
System: S1
Pay: £40 - £45 p/h LTD + £250 Welcome Bonus

Job Description:

• Supporting patients within the surgery
• Ideally looking for a clinician that can offer 12 patients per session
• Conduct visits if required.

About the client:
This surgery is a small, friendly training practice with a supportive team consisting of 2 GP Partners, 2 salaried GPs, 1 Advanced Nurse Practitioner (ANP), 2 Practice Nurses, 1 Healthcare Assistant (HCA), and a dedicated admin team. They are committed to delivering high-quality care, consistently performing well in both BQC and QOF measures. Additionally, the practice collaborates with a PCN, which includes a diverse range of ARRS staff, such as MSK specialists, Mental Health Practitioners, Clinical Pharmacists, Visiting Paramedics, Social Prescribers, GP Assistants, Care Coordinators, and Health Improvement Practitioners.

Benefits:

• Four weekly payroll runs
• £250 Welcome Bonus
• £250 training allowance
• Excellent pay rates
• Exceptional referral bonuses
• Specialists mental health consultants offering single point of contact
• Frequent notifications for upcoming opportunities via text and email
• Ltd & PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
• FREE DBS disclosures provided via fast track online services
• FREE Occupational Health Check and Immunisations

At SCS, we believe in rewarding your loyalty and hard-work!£150 Agency Switch Bonus -

• £150 Switching Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.
• £250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of 150 hours in your new placement.
• £750 Referral Bonus - Simply refer your friend. If they get the role, we'll give you up to £750.

To Apply: Please contact Eleanor: eleanor.binns@servicecare.org.uk | (01772) 208 963

Service Care Solutions are currently working with a charity to fill a long term contract for a Substance Misuse Recovery Worker. This role will be closely managing a caseload of Opiate, Alcohol and Non-Opiate cohort.

Key role and responsibilities for Recovery Worker

• Completing Comprehensive Assessments
• Managing a high caseload of complex cases
• Completing Care Plans & Risk Assessments
• Working closely with Substance Misuse clients
• Deliver harm reduction advice for needle & syringe, recovery interventions, blood borne virus intervention and overdose prevention
• Enable service users to access education, employment services, health services, and wellbeing & recovery support activities

Minimum requirements for Recovery Worker

• Knowledge of completing Comprehensive Assessments
• Experience managing a high caseload of complex clients
• Able to manage a mixed caseload of Opiate, Alcohol and Non-opiate cohort
• Excellent safeguarding knowledge
• Comfortable working in a busy environment
• Able to identify risks and take appropriate action

Our client has over 30 years' experience in delivering exceptional care and support to adults and young people across the UK. They focus on providing support for the 'journey' of those suffering from Alcohol & Drug addiction from start to finish offering a variety of services.

What we offer for a Recovery Worker

• Competitive Rate of £20-23PH depending on experience
• Fantastic £250 referral bonus
• £150 sign up bonus

If you want to hear more about this Substance Misuse Recovery Worker role please send us your CV by clicking 'apply now'!

Trade Counter Sales Assistant
Bolton
Monday - Friday 7.00am - 3.00pm / 8.00am - 4.00pm
Permanent
£25,000 -£28,000 per year Depending on Experience

Service Care Solutions have an exciting new job opportunity for a Trade Counter Sales Assistant to work for a well-established client based in Bolton.
Our client is a well-established business in Bolton specialising in the sale of Cut and edged material, serving the public & trade for over 20 years.
Job overall.
You would be working in a close-knit team and the main purpose of your role will be to build first class relationships with customers both over the telephone and face to face, whilst maintaining excellent customer service. You will be responsible for providing quotations to customers, follow them up and proactively develop sales. A good knowledge of board products and experience working in a similar role would be essential although training will be provided.
Responsibilities.

• Provide potential and existing customers with the highest level of customer service.
• Maintain up to date product and industry knowledge.
• Develop long term collaborative relationships with customers.
• Handling cash/card transactions
• Processing and inputting to IT systems and handling paperwork
• Arranging delivery and collection of orders in accordance with the customers' requirements
• Taking of orders, processing, and following them through to completion
• Meet and greet customers.
• Check stock and delivery dates.

Requirements

• Relevant and/or industry specific experience
• A high level of computer literacy
• A high degree of accuracy and attention to details
• Friendly, professional, confident, and reliable approach
• Comfortable with some lifting and moving stock.

Benefits:

• Company pension
• Employee discount
• Free onsite parking

Experience:

• Trade Counter: 1 year (required)
• Industry specific: 1 year (preferred)

The Package
This is a Permanent role.

Referral Bonus
If this Trade Counter Sales Assistant role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Trade Counter Sales Assistant role, please send your CV to mickey.stepans@servicecare.org.uk or call me on 01772 208 967 to discuss the vacancy in more detail. Also, if this Trade Counter Sales Assistant role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all industrial-related vacancies across the region.