Total 198 customer service job vacancies in Sheffield, S5 7AU

TSB Bank Plc


Job Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: LincolnHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds up your right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.
#LI-KS1

At Hunters, we believe in building long term relationships. Not only with our clients but with our staff as well. We pride ourselves on developing our people and letting them grow alongside our business.
Key Responsibilities/Duties
Supporting and assisting the sales team with property enquiries via web and telephone enquiries, viewings, negotiating sales, managing contracts, reporting, and servicing existing clients from initial enquiry and negotiating new development property sales through to completion along with any administrative duties.
These include;

Telephone answering, arrange viewings, direct public help desk
Administration paperwork for sales advertising & progression
Updating websites and sales portals
Property viewings, key administration, sales invoice calculations.
Hunters offers a range of benefits to keep our colleagues motivated, including generous bonus and commission schemes, a competitive holiday allowance, an employee of the year award, and other high performer competitions.
This role has a commission structure & expenses policy - 35p per mile.


Training
Your full role and responsibilities will be set out by your employer. Hunters will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Customer Service Practitioner Level 2 apprenticeship standard, which includes:
•Knowledge, Skills and Behaviours
• Customer Service Practitioner Level 2 Apprenticeship Standard
•Functional skills in Maths and English if required
This will be delivered through Hunter's dedicated training provider, Realise.


Qualifications required
GCSE Maths and English at grade 4 (or equivalent) desirable

Skills required


Confident with Microsoft packages
Computer literate as other bespoke programs used
Telephone work, good manners as dealing with the public.




Prospects
Full time sales negotiating agent t with hunter’s head office national recognised training. Progression to sales property valuer.
Qualification / Standard : ST0072 Customer service practitioner
Duration 12 months

An exciting opportunity has arisen within Lindström UK

We are looking to recruit an On-Site Service Operative; based at one of our customer sites.
This is a full time role covering a customer sites in Sheffield and surrounding areas

The purpose of the role is to enhance the service provided by Lindström to its customers, taking on an active role in the service delivery.

Your key responsibilities in this role will be providing an on-site service to customers, enhancing and adding value, working with the Laundry Operation and Delivery Services, liaising with the Customer, and Customer Services, for the provision of service, problem solving and continuous improvement.
Once the driver has delivered, loading clean garments in the correct lockers whilst also bagging up the soiled garments ready for collection by the driver.
Monitoring garment levels, Answering day to day enquiries
Administration and liaising with the OSS Coordinator, Account Manager and Customer Services. Dealing with any customer staff queries or issues

There will be a requirement to travel between customer sites.
Full training, uniform and equipment will be provided
.
Who are we looking for?
The right candidate will be a Lindström employee, based out of a customer site, be reliable, punctual and self – motivated, be polite and well organised with the ability to use own initiative
Have a good level of spoken and written English and have a Full UK/EU driving licence
The ability to establish trust with customers, to recognise the customer requirements before the customer does.
The candidate must also have Microsoft skills to work with data and can handle customer complaints turning them into successful business opportunities. Which requires resilience, determination to give the best service and excellent communication skills to work with all personality types.

Why Lindström?
We will offer you a competitive rate of pay, benefits and a healthcare cash plan.
We are a family-owned textile rental service company with over 176 years of experience in the industry.
Through dedication, we provide the best textile service solution you can imagine. Our purpose sums this up nicely:-
We care for our people, and our planet by inspiring people to shine, and businesses to grow in a sustainable way.
Take a look at our website - https://lindstromgroup.com/uk/about-lindstrom/

Interested?
Please send a CV and application by email to amber.poole@lindstromgroup.com

If you know someone who may be interested, please share and contact Amber Poole.

Closing date for applications:
Friday 15th November 2024

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias. We currently have 5 well-established Children's Residential Homes within the city and a forward-thinking vision to open additional homes enabling Coventrys young people to stay closer to their family, friends, and community. Children in our care come from a variety of backgrounds and in order to deliver the best possible care it is vital that we have a workforce that represents and understands their unique experiences and perspectives. Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do. Our Values are: Open and fair: We are fair, open, and transparent. Nurture and develop: We help and encourage everyone to be their best and do their best. Engage and empower: We talk and listen to others, working together as one. Create and innovate: We embrace new ways of working to continuously improve. Own and be accountable: We work together to deliver the best services for our residents. Value and respect: We put diversity and inclusion at the heart of all we do. What is the job role? Are you passionate about supporting children and young people in residential care and committed to driving positive change? Join our team as a Service Development Co-ordinator where youll play a central role in enhancing the services and support we provide. As a Service Development Co-ordinator, youll coordinate and support various initiatives within our Children Residential ServicesWorkforce Development. Your key responsibilities will include: Collaborating across the team to lead and advance service improvements that align with our strategy, meet regulatory standards, and support the implementation of the Social Care Academy. Driving change and supporting continuous improvement to achieve performance goals, ensuring better outcomes for children in our care. Promoting and facilitating consultations with children and young people residing in our residential homes to ensure their voices are heard and reflected in our services. Developing and standardising policies, processes, and residential projects to ensure consistent best practices. Researching and integrating insights from external sources, including other residential services, to inspire future service enhancements. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). Who are we looking for? We are looking for an individual who brings a commitment to inclusivity and understanding of diverse backgrounds and perspectives. To succeed in this role, you should have: A Degree or equivalent qualifications and/or significant work experience. Strong knowledge of relevant legislation, including Childrens Home Regulations (2015), Ofsted Inspection Framework, and Childrens Homes Quality Standards. Understanding of the agenda for children and families and familiarity with policies surrounding equal opportunities. Proficiency in gathering and analysing information from varied sources to measure performance effectively. Experience in financial analysis and the ability to provide insights into financial impacts of decisions. Strong IT skills to support monitoring and evaluating services, alongside experience in creating reports, presentations, and using tools like spreadsheets and databases. Effective communication skills and the ability to present to various stakeholders. Our ideal candidate will also bring personal initiative, adaptability, and the ability to work independently to respond to unforeseen challenges. The children and young people we support come from varied backgrounds, and to provide the best possible care, we are dedicated to building a diverse and inclusive team that reflects and appreciates their unique experiences. Currently, men, especially from ethnic minority backgrounds, are under-represented within our middle-management team.So we would encourage applications from this demographic along withapplicants from all genders and backgrounds, to join us to support young people with respect, empathy, and inclusivity. For an informal conversation about the role please contact:residentialchildrensservices@coventry.gov.uk If you need help or support to complete your application, please visit ouraccessibility pageto see how we can assist you. Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria: Members of the Armed Forces and veterans Are currently in care or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable. Interview date(s): Week commencing 25th November 2024. About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change. We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things. To deliver the best services to our residents, we need the best people working for us to make a difference to our communities. If you join us, we will provide a fantastic rewards andbenefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Your new company
We have the pleasure of working with a fantastic company who specialise their services with the recycling sector.
Our client is keen to appoint a Customer Service/ Sales Order Processing Administrator to join their site in Sheffield.
This position is a long term temporary to cover maternity November 2024 and will run until at least June 2025 ( could be extended or could become a permanent position).
Successful applicants need to be able to start with immediate effect and will need relevant customer service / sales order processing experience to be considered.
This role is 100% office based in Sheffield not far from the Sheffield city centre ( reachable on public transportation)
Full time 8.30am - 5pm Monday - Friday
Salary guide £25,000 - £30,000
Immediate start required.

Your new role
This is an exciting opportunity to join a busy commercial company. The role will be a busy post based in a small team of 2 reporting to the Customer Service Manager.

Successful applicants will need recent and relevant customer service admin / sales order processing experience and be able to demonstrate upon application the ability to complete the duties of the role which include;
- Reporting to the Customer Service Manager with the main purpose of supporting and onboarding new customers
- Be responsible for receiving and acknowledging customer orders
- Processing customer orders onto SAP
- Order management with customers - checking orders are correct and support customers through the completion of the order, support with any issues as required
- Complete data management tasks including system updates, relevant form completion relating to shipping/ transport
- Knowledge of MS Office required
- SAP knowledge would be ideal but not essential

What you'll need to succeed
You will be immediately available to start a contract in Sheffield
You will have excellent customer service admin experience ideally within transport/logistics/recycling/ manufacturing/ production sector

What you'll get in return
This position is initially a maternity and long term temporary starting in November 2024 and will run until at least June 2025 ( could be extended or could become a permanent position).
Immediate start neededSuccessful applicants need to be able to start with immediate effect and will need relevant customer service / sales order processing experience to be considered.
This role is 100% office based in Sheffield not far from the Sheffield city centre ( reachable on public transportation)
Full time 8.30am - 5pm Monday - Friday
Salary guide £25,000 -£30,000

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

We currently have 5 well-established Children's Residential Homes within the city and a forward-thinking vision to open additional homes enabling Coventry’s young people to stay closer to their family, friends, and community. Children in our care come from a variety of backgrounds and in order to deliver the best possible care it is vital that we have a workforce that represents and understands their unique experiences and perspectives.

Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

What is the job role?

Are you passionate about supporting children and young people in residential care and committed to driving positive change? Join our team as a Service Development Co-ordinator where you’ll play a central role in enhancing the services and support we provide.

As a Service Development Co-ordinator, you’ll coordinate and support various initiatives within our Children Residential Services Workforce Development. Your key responsibilities will include:

• Collaborating across the team to lead and advance service improvements that align with our strategy, meet regulatory standards, and support the implementation of the Social Care Academy.
• Driving change and supporting continuous improvement to achieve performance goals, ensuring better outcomes for children in our care.
• Promoting and facilitating consultations with children and young people residing in our residential homes to ensure their voices are heard and reflected in our services.
• Developing and standardising policies, processes, and residential projects to ensure consistent best practices.
• Researching and integrating insights from external sources, including other residential services, to inspire future service enhancements.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

We are looking for an individual who brings a commitment to inclusivity and understanding of diverse backgrounds and perspectives. To succeed in this role, you should have:

• A Degree or equivalent qualifications and/or significant work experience.
• Strong knowledge of relevant legislation, including Children’s Home Regulations (2015), Ofsted Inspection Framework, and Children’s Homes Quality Standards.
• Understanding of the agenda for children and families and familiarity with policies surrounding equal opportunities.
• Proficiency in gathering and analysing information from varied sources to measure performance effectively.
• Experience in financial analysis and the ability to provide insights into financial impacts of decisions.
• Strong IT skills to support monitoring and evaluating services, alongside experience in creating reports, presentations, and using tools like spreadsheets and databases.
• Effective communication skills and the ability to present to various stakeholders.

Our ideal candidate will also bring personal initiative, adaptability, and the ability to work independently to respond to unforeseen challenges.

The children and young people we support come from varied backgrounds, and to provide the best possible care, we are dedicated to building a diverse and inclusive team that reflects and appreciates their unique experiences. Currently, men, especially from ethnic minority backgrounds, are under-represented within our middle-management team. So we would encourage applications from this demographic along with applicants from all genders and backgrounds, to join us to support young people with respect, empathy, and inclusivity.

For an informal conversation about the role please contact: residentialchildrensservices@coventry.gov.uk

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.

If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date(s): Week commencing 25th November 2024.

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Proud member of the Disability Confident employer scheme

Detail the duties, responsibilities and key relationships of the job. In addition, a job description can also be attached from the Documents tab. Please do not enter the person specification criteria here, these should be entered on the Role Requirements tab.

Job Advertisement: Occupational Health Advisor

Position: Occupational Health Advisor
Location: South Yorkshire
Contact: Lewis, Service Care

About Us: Service Care is assisting South Yorkshire Police in recruiting a dedicated Occupational Health Advisor. This role involves delivering a comprehensive range of Occupational Health services, including attendance management, pre-placement assessments, fitness for work medicals, vaccinations, and management of contamination incidents, among other services.

Role Overview: As an Occupational Health Advisor, you will work as part of a multidisciplinary team to ensure individuals receive the necessary support to encourage attendance at work, manage associated risks, and provide managers with guidance to maintain a sustainable workforce.

Key Responsibilities:

• Conduct telephone consultations and manage complex caseloads, maintaining clinical objectivity and impartiality in line with occupational health guidance.
• Provide evidence-based occupational health advice to support employees and management across South Yorkshire Police.
• Produce concise reports for management on employee fitness for work, including advisory reasonable adjustments with timeframes in line with audit criteria.
• Use a bio-psychosocial approach combined with functional assessment to address barriers to work and inform robust work recommendations.
• Obtain specialist reports when necessary and liaise with Physicians, Physiotherapists, and Counsellors to provide comprehensive occupational health reports supporting individual rehabilitation and effective return to work plans.
• Deliver pre-employment and mandatory medicals, advising on fitness for work and workplace adjustments for managers, ensuring medicals are completed within agreed timescales to maintain frontline operational policing.

Requirements:

• Strong communication and interpersonal skills.
• Ability to manage complex caseloads and maintain clinical objectivity.
• Experience in providing evidence-based occupational health advice.
• Proficiency in producing detailed and concise reports.
• Ability to utilise a bio-psychosocial approach for assessing work barriers.
• Experience liaising with multidisciplinary teams to support employee health and rehabilitation.
• Competence in delivering pre-employment and mandatory medicals.

Join Us: If you are a committed and professional Occupational Health Advisor eager to support the well-being and efficiency of South Yorkshire Police, we encourage you to apply.

To Apply: Please contact Lewis at Service Care for more information or to apply for this position.

Contact Details:

• Name: Lewis
• Phone: 01772 208962
• Email: Lewis.Ashcroft@servicecare.org.uk

Service Care Solutions currently have an opportunity based in Sheffield where our client are offering two temporary Labourer/Driver positions to support the Repairs Service Logistics team.

This role is crucial in delivering materials to various sites and collecting waste, ensuring the smooth operation of services. The ideal candidates will be fit, enthusiastic, and possess a 'can-do' attitude, ready to join a demanding yet rewarding team environment.

Day-to-day demands of the role:

• Safely transporting materials to designated sites across the region.
• Collecting waste and ensuring proper disposal in accordance with company policies and regulations.
• Assisting with loading and unloading materials, ensuring they are secured properly during transit.
• Maintaining a clean and organised vehicle, reporting any maintenance or repair needs.
• Adhering to all traffic and driving regulations.
• Working collaboratively with the team to meet the demands of the Repairs Service Logistics team.
• Demonstrating a commitment to safety at all times.

Required Skills & Qualifications:

• Physical fitness and the ability to lift heavy materials.
• Full UK driving license.
• A positive attitude and strong work ethic.
• Good time management skills to meet delivery schedules.
• Willingness to work as part of a team in a demanding environment.
• Previous experience in a similar role is advantageous but not essential.

The working hours for this role are Monday to Friday 8am till 4pm.

For more details or to apply, email your CV to Prakash at prakash.panchani@servicecare.org.uk or call 01772 208967.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

WE ARE 200 years of history and over 2,300 employees strong. WE ARE a business loaded with opportunity and career progression. WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions.Through our customer relationships, diverse building product range and solutions, we enable the creation of inspirational homes, places and spaces for us all to live and work better. With eight core product categories, underpinned by expert design and technical services, we work with architects, builders, merchants and the wider construction supply chain to build the face of Britain.We are fully committed to a net zero future and continue to invest in expertise and product development to manufacture more efficiently and sustainably. We pride ourselves on leading for new, innovative and sustainable products and solutions, both for today and for a new era of building.To support our progress, we are currently recruiting for a Customer Service Advisor to come and join our team at our Sheffield site in S26 6NQSpecific responsibilities include:Responding to customer enquiries, pricing requests, delivery information and samples by telephone.Checking of Addresses, Pricing, Discount, Product and Haulage Availability.Entry of Quotations, Sales Orders, Samples Requests and Schedules.Investigating credit requests and additional invoices.Preparing Credit notes.Ensure that regular and accurate updates are made on company CRM package.Liaising with TransportOrder Book and schedule ClearanceChecking of AcknowledgementsSoft sales, working with external team and customers to promote stocks and increase salesEssential Qualifications & Experience:Good interpersonal and communication skills – verbal and writtenEvidence of working as part of an effective teamParticipation in training events, which may necessitate travel and overnight staysExcellent telephone manner and accurate keyboard skillsFlexible and enthusiastic individual able to work under pressure and use own initiativeWorking knowledge in Microsoft applications including email, Excel and Word.Full driving LicenceThink you can make a difference? WE ARE your future. More details:Full time, permanent role – with hybrid working optionsCompetitive salary10% matched pension, administered by Legal and General3x life insuranceShare Save scheme eligibilityFull access to Employee Assistance programme for self and family membersAccess to high street retail discounts platform – with access to discounts at Tesco, Asda, etc…Personal development and career progression opportunitiesOur commitment to diversity and inclusion?Excited about the role, but your past experience or qualifications don’t perfectly match everything in the job description? We would encourage you to still apply. Studies have shown that some people, particularly from minority groups are less likely to apply to jobs unless they meet every single qualification. Here at Ibstock Plc we are dedicated to building belonging, empowering our colleagues to be their true self by offering a diverse, inclusive and authentic workplace. You may just be the right candidate for this role, or other future roles across the Ibstock Group.Ibstock Plc are committed and passionate about building a diverse environment. We are proud to be an Equal Opportunity employer. You will receive consideration for employment without regard to gender, gender identity or expression, sexual orientation, race, religion, national origin, disability or age.

Customer Service Administrator - Sheffield - JR2408_0058

Experienced customer service administrator adept at handling inquiries and maintaining meticulous records

YOUR ROLE

This role ensures that all relevant KPI's and trackers are kept up to date & takes responsibility for the co-ordination and administration of customer returns to the Chapeltown Distribution Centre for both human and veterinary products in a timely and compliant manner. Also responds to Distribution related customer claims within agreed timescales as well as act as the main reception for incoming calls and to efficiently carry out general office duties.

YOUR RESPONSIBILITIES

• Ensure that all relevant KPI's and trackers are kept up to date
• Take responsibility for the co-ordination and administration of customer returns to the Chapeltown Distribution Centre for both human and veterinary products in a timely and compliant manner.
• Respond to Distribution related customer claims within agreed timescales.
• Act as the first point of contact for all customer service-related queries (e-mail or phone) providing a proactive interface between our customer services teams
• Provide details of delivery information and documentation, including POD's (Proof of deliveries) when requested
• Reporting quality incident to customers (NCR's (Non-Conformance Reports)
• Knowledge of Good Distribution Practise (GDP)
• Recording / raising TIP's (Deviations to process)
• Work as part of the office support team
• Responsible for own personal Health and Safety as well as ensuring the work area within which they and their teamwork is safe and in line with Health and Safety standards
• Report any Health & Safety issues too Line Manager
• Assist in the implementation of relevant projects when necessary
• Any other reasonable duties assigned
• Customer Service KPI's and trackers are kept up to date to support the Distribution function as a whole.

• Respond to Distribution related customer claims within agreed timescales.
• Act as the first point of contact for all customer service-related queries (e-mail or phone) providing a proactive interface between our customer services teams
• Co-ordinating the returns of pharmaceutical and veterinary products ensuring records are kept up to date at all time

YOUR SKILLS AND EXPERIENCES

• Experience of pharma & healthcare supply chain
• Experience in Contract Logistics warehouse administration with the ability to deal with both internal and external customers
• Excellent communication and organisational skills
• Self-starter capable of working with minimum supervision
• Flexible and able to work accurately under pressure in a very busy environment
• You should be a team player with the self-drive to be pro-active and add value in a dynamic and changing organisation.
• You should be a proficient MS Excel user and familiar with working on Stock Management System.
• Excellent attention to detail and excellent record keeping skills

GOOD REASON TO JOIN

As well as our competitive pay rates and superb training opportunities, we also offer a great working environment. You will be respected and valued if you work for us and have genuine opportunities to progress and develop. * 26 days holidays plus bank holidays * 2 volunteering days per year * 3 x Life Assurance Option if you join the KN Route2 pension scheme * A tailored personal development and training programme. * Trusted and empowered to deliver and be your best. * We are happy to talk about flexible working. Please ask about alternative patterns of work at interview. * Enhanced Maternity/Paternity Leave * Childcare Vouchers * Cycle to work scheme * Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more) * Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

uk-resourcing
ukresourcing@kuehne-nagel.com

FLT Licence needed

The position is a full time/permanent recycling machine operator, firstly operating and feeding the pressing and bailing machine with future training on other processes. A FLT licence is needed for this role.
All temps will be started on a temp to perm basis and previous waste industry would be an advantage as they want someone use to working in the type of environment they have (very dirty and almost outdoor work)


Ideally candidates will have a waste/recycling background however this is not essential as training will be provided on all machinery, this is a very rugged environment with focus on timekeeping and health and safety being paramount.

This is a genuine 12 week temporary contract leading to a full time position on successful completion of this period.

Hours of work are 08.00-17.00 Monday to Thursday and 08.00-15.00 Friday with 2 x 15 minute and 1 half hour break daily or after training the option of 06.00-18.00 and 18.00-06.00 is available Monday to Friday.

The rate of pay is £12.00 per hour PAYE with 28 days holiday

IT Service Delivery Analyst needed in Sheffield Paying £13.73 per day ref 364223

Full time hours on a temporary basis

• The key responsibility of this role is to provide a single, central point of contact for all users of IT services, handling all incidents, problems, queries and requests primarily through our telephone service, but also email and on line support portal.

If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared

IT Service Delivery Analyst needed in Hull Paying £13.73 per day ref 364224

Full time hours on a temporary basis

• The key responsibility of this role is to provide a single, central point of contact for all users of IT services, handling all incidents, problems, queries and requests primarily through our telephone service, but also email and on line support portal.

If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared