Total 18 customer service job vacancies in Powys, SY16 4LE

Assistant Service ManagerNorth Powys37 hours per weekWhat you will be doingWorking alongside the Service manager to ensure a safe service for the people we support and our colleaguesTo support the Service manager to ensure the service is compliant in line with legislation, Cartrefi’s policies and procedures and to ensure quality standards.To provide leadership and management to the team, monitoring performance and engage with supervisions, appraisals and team meetings.To develop, promote and ensure the effective delivery of person centred, outcomes-focussed support to service users.To Respect, Safeguard and Enable each person as an individual with the right to expect autonomy, choice and privacy.To manage the service in the absence of the Service Manager and report to the Area manager/on call manager where appropriate.Undertake support duties in line with the needs of the people we support. Working shifts as directed by the rota including sleep ins and waking nights as required.Commit to own personal development, attending training when required and seeking development opportunities What you will needGreat communicationExperience supporting adults with learning disabilities in a social care settingQCF Level 3 in Health and Social CareTo be passionate about supporting people to live an enriched life and fulfil their potentialKnowledge and understanding of the principles of confidentiality and privacyA good understanding of health and safety legislation and management in a social care settingA working knowledge and understanding of the Care Council for Wales Code of PracticeExcellent IT skillsFlexibility to work shifts and provide cover as requiredA full clean driving license and willingness to travel for meetings and training. Our MissionTo build a better future by focussing on people with learning disabilities and their families in Wales. We strive to be a great support provider for the individuals and families that we support, our employees, our partners and funders, and the communities in which we work.Our ValuesWe have made a promise to the people we support, setting out our commitments to them and how they can expect to be supported.HonestyTrustKindnessRespectWellbeing

Service Advisor
Basic Salary - £27,000 to £28,000
OTE - £36,000
Location - Newtown

Benefits -
Life Assurance
Manufacturer Training
On-site Parking
Company Events

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans

Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling
Full manual UK Driving Licence

Please contact Ryan McArthur @ Auto Skills and quote job number: 48662

Service Care Solutions is seeking an experienced Major Works Programme Manager to join our client team in Sutton.

This is a key role that requires a seasoned professional with extensive experience in housing refurbishment contracts and a strong background in contract management.

Key Responsibilities:

• Surveying Expertise: Leverage over 5 years of experience in planned and capital works surveying within housing refurbishment contracts to ensure the successful delivery of high-quality projects.
• Team Management: Manage and lead a team of 8+ technical staff members, ensuring optimal performance, development, and alignment with project goals.
• Contract Management: Utilize your robust contract management background in housing refurbishment within local authorities or housing associations to oversee the full project lifecycle.
• Project Leadership: Lead and manage multiple housing refurbishment contracts/projects ranging in value from £150k to £25 million, ensuring they are delivered on time, within scope, and on budget.
• Procurement Leadership: Take charge of housing refurbishment contracts procurement, working closely with stakeholders to secure the best value and quality for all projects.

Requirements:

• Experience: A minimum of 5+ years in planned/capital works surveying within housing refurbishment.
• Management Skills: Proven experience in managing a technical team of 8+ members.
• Contract Management: Background in managing housing refurbishment contracts, ideally within a local authority or housing association context.
• Project Experience: Demonstrated ability to lead multiple high-value contracts/projects successfully.
• Procurement Expertise: Experience in leading procurement processes for large-scale housing refurbishment projects.

If you have any questions, please contact Hona on 01772 208967 or email hona.bzowska@servicecare.org.uk

Are you a Dynamic, ambitious Home Manager looking to make the next step?
Shaw healthcare is recruiting for a proven Home Manager for our 40 bedded home with state-of-the-art facilities delivering specialist care..
Working with the local community, GP’s and professionals to deliver a care offer that truly enables residents to continue to lead as full a life as possible. Our high-quality nursing and care support places the individual at the centre of all we do and is based on our core values of Wellness, Happiness and Kindness.
Plas Cae Crwn , will provide a mixture of residential and dementia beds, with an additional 20 transitional beds.
Salary is £24.91 per hour
Benefits:

Employee Ownership Trust – 76% Employee Owned - our employees have received over £1850 each in tax free bonuses to date!
35 days annual leave
Individualised professional development programmes
GP online - providing around the clock GP consultation via an interactive app
Refer a Friend Scheme of up to £1,000
Retail/Leisure/Holiday and travel discounts

Shaw Healthcare is one of the UK’s leading Health and Social care providers who deliver a wide spectrum of care in a variety of purpose-built care environments; care homes for the elderly, specialist dementia units, mental health units and low secure psychiatric hospitals.
We highly value the wonderful contribution of our employees and it is our ethos to put people first by involving our people in key decision-making. We are the largest employee ownership trust within the healthcare sector.
Objectives

To utilise authentic leadership, role modelling and inspirational skills to motivate the team to deliver excellent quality of care
To become the person in charge responsible for the day-to-day running of the Service with 24 hour responsibility for the care of the Service Users.
To manage the effective use of resources, including the financial performance of the Service, and maintain high levels of occupancy.
To provide improvement, independence and choice for Service Users.
To comply with all regulatory and legislative requirements at all times and in particular the CQC for the Registration and Inspection of Nursing Homes and NMC guidelines.

Leadership

To be a good role model for all employees, being approachable and providing a regular presence and visibility with all levels of employees as well as being consistent in all actions and decisions.
To set and maintain clear standards of care within the Service in line with Shaw healthcare’s Vision “To provide the quality of care we would want for our loved ones”, policies and procedures.
To ensure that employee selection processes are applied thoroughly and that all candidates are treated professionally and that successful candidates are ‘onboarded’ fully and comprehensively
To develop a culture of continuous quality improvement, using the framework of clinical governance

General Management

To manage effectively the Service’s budgets and deliver the Key Performance Indicators set for the Service.
To ensure that the Service complies with all statutory obligations and relevant legislation (e.g. environmental health, health and safety).
To enable Service Users to control their own financial affairs, where possible, and finances monitored with up to date accurate records kept of all transactions. In the case of the Manager being the appointee for any Service User, the financial control of their affairs must be undertaken
To ensure that the culture of meaningful activities is embedded in the Service and facilitated by the entire team

Essential Requirements

Caring and Compassionate
Experience of Managing a service of a similar size and client group

Service Advisor
Basic Salary - £27,000 to £28,000
OTE - £36,000
Location - Newtown

Benefits -
Life Assurance
Manufacturer Training
On-site Parking
Company Events

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans

Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling
Full manual UK Driving Licence

Please contact Ryan McArthur @ Auto Skills and quote job number: 48662

The Supply Service are recruiting for a Children's Residential Support Worker on behalf of a client based in Welshpool, Powys

Our client are a vibrant company that provides integrated therapeutic care to children between the ages of 8 years & 18 years. They're dedicated to caring and making a difference to the lives of vulnerable children and seek to add to their supportive and passionate team. Full specialist training, support and continued personal development is available

There are no sleep ins required for this role - just day shifts

Responsibilities include:

Creating a positive environment & atmosphere to accommodate the needs of the young person
Providing appropriate care and support as identified in the young person’s placement plan
Providing support & preparation towards independence for young people
Support & Guidance to young people by removing barriers to learning in order to promote effective participation, enhance individual learning, raise aspirations and achieve their potential.

Working environment includes:

Fully supported learning and development
Therapeutic - Child centered
Staff recognition rewards
Successful applicants will be empathetic, have a passion for child centered care and posses positive role model qualities. We provide the highest levels of care to our children and new additions to our team must respect the company ethos. It is essential that you hold a full driving license and are at least 21 years of age for insurance purposes. A good standard of education is required and applicants must either hold or be prepared to work towards a Diploma / NVQ Level 3 in Caring for Children & Young People.

This is a great opportunity to build a career in the care industry and make a real difference to the lives of young people.

Structural Engineer

On-going Contract - Outside IR35

Powys

About the role

To act as a lead for structural engineering projects and provide input to building and civil engineering projects through feasibility, detailed design and construction management stages to meet the objectives of Powys County Council in a safe, timely and cost effective manner

Responsibilities

1. To take responsibility for structural projects with prime responsibility for building structural assessments, design calculations, contract drawings and documentation, estimates and reports on projects and undertake such other duties as are allocated.
2. To manage structural projects, monitor performance, set targets and take responsibility for delivering assigned projects to a Client's agreed requirements.
3. To assist in the preparation of departmental budgets, forward programmes and policies/finances.
4. Continue your own professional development and provide professional advice, guidance and support with on-the-job training to all staff and promote continual development.
5. Assist in the preparation of fee-bids, develop and update project briefs/plans as necessary, to ensure clients and others are kept informed of progress as appropriate.
6. Monitor and manage the schemes to deliver on time and to budget, ensuring a consistency of standards and service.
7. To ensure that PCC commitments to H&S and CDM are incorporated during the Design and/or Construction phase of projects.
8. To oversee administrative, supervision and technical control of construction of works in the role of Project Manager or delegated by the Project Manager on and under any Contract(s)

Requirements

• Chartered Civil or Structural Engineer
• Recognised qualification in Health and Safety
• Recognised qualification in Management
• Recognised qualification in Environment/Ecology

Knowledge

• A thorough working knowledge and full understanding of Structural Eng as applied in building and civil engineering
• A good working knowledge of the DMRB and MCD
• An understanding of Health & Safety legislation, including CDM Regulations
• A working knowledge of the current construction legislation, law and best practice
• An understanding of the range of civil / structural engineering procedures from feasibility to construction
• Knowledge of structural maintenance, inspection and assessment
• An understanding of Environmental Legislation
• An understanding of financial standing orders and corporate procedures
• Working knowledge of Quality management systems

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk

Service Care Legal are currently working alongside a local authority, based in the center of Wales, which is in need of a dynamic and experienced Principal Housing Solicitor to lead their housing legal team.

ROLE: Principal Housing Solicitor

LOCATION: Central Wales - role can be done fully remote

RATE: £55-£65ph

CONTRACT LENGTH: 3-6 months ongoing

Key Responsibilities:

• Handle your own complex housing law caseload from start to completion.
• Advise the Council on all aspects of housing law, including tenancy agreements, property disputes, and compliance with housing regulations.
• Develop and implement legal strategies to address housing challenges and support Council objectives.
• Provide training and guidance to junior solicitors and other staff members on housing law matters.

Qualifications:

• A qualified solicitor with substantial post-qualification experience in housing law.
• Proven track record in managing complex housing cases and leading legal teams.
• Strong knowledge of current housing legislation and regulations.
• Ideally someone who has worked at a senior level within a local authority housing team

Benefits:

• Dynamic working arrangements to support a healthy work-life balance.
• Continuous professional development opportunities.
• Weekly pay.

If this Principal Housing Solicitor vacancy sounds like an opportunity that is right for you or someone you know, then don't hesitate to get in touch with Hugh Barnes via email, Hugh.Barnes@servicecare.org.uk, or via phone at 01772208969.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

SERVICE MANAGER
Basic Salary - £40,000 to £45,000
OTE - £52,000
Location - Newtown

Benefits -
Life Assurance
Company Car
Manufacturer Training
On-site Parking
Company Events

Opportunity for a process driven and proactive Aftersales Manager to join and manage their team, motivating the service department and ensuring efficient workshop loading, whilst attending to all customer requirements with their best interest as your priority.

Responsibilities of a Aftersales Manager
·Be a strong performer who can balance managing a team whilst hitting your own daily target.
·Coordinating an organised and cost-effective process for aftersales and servicing of vehicles.
·Ensure all details are communicated through to the workshop in an efficient manner.
·Work to maximise performance and overcome challenges
·Grow retail service and improving efficiency within the vehicle repair workshop.

Skills and Qualifications of an Aftersales Manager
·Must have previous experience as an Aftersales Manager
·Strong leadership and evidence of outstanding customer service
·Excellent written and verbal communication skills
·The ability to motivate and inspire a team in a target driven environment

Please call Ryan McArthur @ Auto Skills and quote job number: 48188

Service Advisor
Basic Salary - £27,000 to £28,000
OTE - £36,000
Location - Newtown

Benefits -
Life Assurance
Manufacturer Training
On-site Parking
Company Events

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans

Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling
Full manual UK Driving Licence

Please contact Ryan McArthur @ Auto Skills and quote job number: 48186

Resident Liaison Officer (BAND3C)
Sutton, London
Temporary, 2 Month Contract (possibility for extension)
Full Time 36 Hours, 0800-1700
Immediate Start
Basic DBS, Driving and Own Vehicle Essential

We are seeking a dedicated Resident Liaison Officer to join our clients team in Sutton. This role is crucial for providing support and information to tenants and leaseholders affected by major works. Your efforts will ensure excellent customer care throughout capital projects. Mainly, we are looking for somebody who has experience of support for tenants and leaseholders whose homes are affected by major works. Please note, driving and having access to your own vehicle for business purposes is essential to the role.

Key Responsibilities:

• Serve as the primary contact for residents, ensuring exceptional customer service.
• Distribute approved communications and literature to residents before work commences.
• Create tenant profiles and conduct home surveys.
• Maintain regular contact with residents using their preferred communication methods.
• Agree on access arrangements to ensure timely completion of works.
• Inform residents of any delays or changes to the work schedule.
• Conduct site introductions, explain the scope of work, and monitor access to properties.
• Arrange and attend resident meetings, presentations, and exhibitions.
• Conduct follow-up courtesy visits and provide ongoing advice and guidance during the works.
• May occasionally need to work evenings/weekends

Key Outcomes:

• Ensuring that all procedures for communicating and consulting with residents on capital projects demonstrate Best Value.
• Liaising with and setting the standard for contractors and their RLO's (and where appropriate consultants) engaging with residents.
• Ensure residents receive timely written and verbal notifications about the commencement of works.
• Produce and oversee the distribution of appropriate communication materials, such as letters, leaflets, and newsletters.

Essential Skills & Experience:

• Driving and access to own vehicle for business purposes
• Knowledge of current developments in housing policy and customer service.
• Experience working in social housing, local government, or customer service environments.
• Demonstrable experience with tenants and leaseholders undergoing major building works.
• Effective communication skills, both written and verbal.
• Ability to build strong working relationships at all levels.
• Self-motivated with the ability to plan work logically and work under pressure.
• Proficient in Google and/or Microsoft Office applications.
• Knowledge of the NEC Housing system.
• Collaborative team player.

If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk

Job Advert

We are currently looking for Service Engineer to join the team at our Powys Community Equipment Service Centre.




As a healthcare equipment provider, Millbrook Healthcare Group work in partnership with the NHS to supply the necessary equipment
and aids to support people in their day to day life. Our community equipment ranges from simple walking frames and crutches to
more complex equipment such as beds, hoists and pressure care equipment. We also carry out minor adaptations such as the
installation of handrails and grab rails within the home which can make a significant impact in giving people the confidence to
live more independently.




As a Service Engineer with us you will be responsible for the delivery, installation and collection of community healthcare
equipment within people’s homes and associated locations such as care homes, hospitals and schools. You may also be involved in
the servicing and repair of equipment.




About you:

* Previous relevant experience within a fast paced environment is preferable however full training will be provided
* You must hold a full UK driving licence (minimum 3 years) with no more than 6 points
* Previous van driving experience is preferable
* You must be able to load and unload goods, some of which may be heavy
* Excellent customer service and professional communication skills are essential
* Due to the adaptations side of the role, basic DIY skills would be advantageous
* This role participates in an emergency on-call rota and so flexibility is required




What can we offer you?

* 37.5 hours per week plus on call rota as required
* £22,428.12 per annum + on call payments
* 25 days holiday (plus bank holidays) plus optional 5 unpaid days
* Company Pension Scheme
* Life Assurance
* A rewards scheme – 200+ exclusive perks and discounts from leading retailers and leisure outlets




Our ambition at Millbrook Healthcare is to become the leading provider in the assisted living sector whilst ensuring our core
company values ‘CARES’ remain unchanged. We are always looking to recruit hard working and talented individuals to become a part
of our ongoing growth and success. You’ll enjoy all the support and encouragement you need to reach your own potential and develop
a rewarding career along the way.

Care and respect for our colleagues and service users

Accountable and proud

Ready to learn and grow

Enhance our service users’ lives

Socially responsible, ethical and transparent

This role is working in a regulated activity and may be subject to a DBS disclosure.




No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion,
disability or sexual orientation, and we will gladly accept applications from all sections of the community.

Our client based in Surrey are currently recruiting for a Programme Manager to join their Major Works team as soon as possible.

This is a full time, temporary position working within the Housing Sector and the ideal candidate must have experience working on Major Works projects.

The purpose of the role is to Lead on the programming of Planned/Capital Works Programmes.

Responsibilities:

• Lead and motivate a small team dealing with the use of assets, investment, development and disposal, procurement and commissioning contracts, VFM and open book reviews, contractual and commercial support to delivery teams, and budgetary control and financial reporting.
• Manage the Quantity Surveyor and Client Manager.
• Ensure that the Council's stock and any future developments are managed in an environmentally sustainable and cost effective manner, sourcing funding opportunities where available.
• Maintain the Decency of the Property portfolio via the planning and delivery of major works programmes.

Requirements:

• 5+ years of planned/capital works surveying experience in housing refurbishment contracts
• 5+ years management of 8+ technical staff members.
• Have a strong contract management background in housing refurbishment contracts within a local authority or housing assn.
• Lead on the management of multiple housing refurbishment contracts/projects ranging from £150k to £25 million.
• Lead on housing refurbishment contracts procurement.

If interested, our client is looking to move quickly and are therefore offering a salary of between £540 - £600 per day based on experience and suitability.

This role is inside IR35 and therefore Day Rate is applicable as an Umbrella Rate.

For more information please feel free to get in touch on 01772 208967 or email at james.glover@servicecare.org.uk

Set up and manage HCP clinics across Powys ensuring that new referrals follow RTT pathways in a timely manner. This includes booking and sending out of appointments for clinics. Enter all clinical appointments onto WPAS and ensure these appointments are cashed up in a timely manner. Prepare information for HCP clinics, liaising with Administrators across numerous sites. Retrieve and input appropriate information from/onto WPAS and WCCIS. Audio typing of clinic letters and reports. Distribution of these via post or WCCIS which includes ensuring referrals are sent to other specialities / hospitals in a timely manner. Track ongoing referrals and monitor their progress. Undertake specialist typing/support duties for clinics held by Health Care Professionals, when required. Deal with all telephone enquiries coming into the Service, including from members of the public who may be irate or distressed or have concerns regarding service delivery. Complete any statistical data as required in respect of contracts and services. Undertake the ordering of administrative supplies via Oracle as required. Ensure where necessary follow up appointments are arranged, and caseloads managed appropriately in accordance with WG targets. Manage the Service waiting list under the direction of Team Leaders in accordance with WG targets. Liaise with service clinical staff ensuring messages are given and received in a timely manner and enquiries dealt with efficiently. Scan or upload reports and correspondence to the electronic record system (WCCIS) in a timely manner and following Powys guidelines. Maintain comprehensive office systems ensuring prompt access to information. Support the local audit process by producing statistical figures as requested by the Respiratory Clinical Lead. Contribute to ongoing projects as required. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Asbestos Manager

3 months on-going contract, Inside IR35

Sutton

Job Purpose

• The postholder will act as 'competent person' for fire and asbestos and have specialist technical knowledge relating to fire, asbestos and other H&S matters and regularly update their knowledge by keeping abreast of changes in legislation and advice from the HSE.
• Audits will be undertaken methodically, and clear records kept.
• Mitigating actions will be implemented quickly.
• Service providers will be managed appropriately to ensure quality and VFM.
• Sufficient understanding of CDM regs to alert the Compliance, Health & safety Manager of any potential or actual breach.
• Attending meetings, evenings and weekends as required, with resident groups and to deal with compliance/health & safety incidents that might arise.

Qualifications

• The following or equivalent: UKATA Asbestos Awareness course P405 Management of Asbestos in Buildings, NEBOSH National Certificate in Fire Safety and Risk Management, Scaffold Inspection qualification, Advanced managing working at height training course.

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk

Proud member of the Disability Confident employer scheme