Your new companyYou will be working with an exceptional client in Basingstoke, who are seeking to hire an experienced and talented Customer Service Representative.
Your new role.
You will be joining a well-established, friendly, and professional team who work to common goals and share success. This is an amazing opportunity to join a stable business which has a very loyal customer base and continually develops new products and services. In the role of Customer Service Representative, you will be working in close partnership with internal and external stakeholders ensuring customer orders are being developed with SLA standards and procedures. No two days will be the same, and you will be managing and coordinating multiple customer orders simultaneously.

Our client is seeking to hire an experienced, professional, hard-working, and engaging Customer Service Representative, who has first-class organisation and engagement skills. Our client is seeking to hire an experienced candidate who has gained a significant amount of experience within a B2B customer service role previously, ideally a manufacturing/engineering sector. The successful candidate will be able to demonstrate a stable work history, excellent IT skills, the ability to learn new systems efficiently. Excellent verbal and written English skills are essential. Please note; this role will be fully office based at the client's site in Basingstoke.
Customer Service Representative, Basingstoke, Full-Time, Permanent, £27K PA plus excellent benefits, Parking available.
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our client in Basingstoke who are going through an exciting growth period due to being a start-up business beginning of this year are looking for a Customer Service Supervisor to join their hard-working team and help push their growth to the next level.

*You must be able to speak fluent Spanish for this role*

Salary £35k per annum

* Monday - Friday
* 8am-4pm (some flex required)
* Enhanced Pension
* Working within a family feel business
* 28 days holiday including bank holidays

Duties and Responsibilities
* Liaising with customers on their online ordering platform
* Supporting the UK operations team
* Liaising with the South American Customer Service holdings team
* Support the on boarding of new vendors
* Manage existing accounts/customers
* Resolving queries raised by book delivery customers

Requirements
* Fluent Spanish speaking
* Customer service experience
* Zendesk experience
* Ability to accurately record data
* Excellent analytical and problem-solving skills.
* Strong attention to detail and accuracy.
* Ability to manage multiple tasks and prioritise effectively.
* Good communication and interpersonal skills.

If you are interested please call 01256 810400 and ask for Jordan & Chloe discuss further

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Proud member of the Disability Confident employer scheme

Service Advisor Vacancy - Farnborough
Salary: £32,000 Basic OTE £38,400 + and company benefits
Working hours: Monday to Friday, 8am - 5.30pm, 1 in 3 Saturday mornings, 8am - 12.30pm - full time, permanent position

OC18505

We have a new vacancy for a Service Advisor for my client's main Prestige dealership in Farnborough. Excellent opportunity for a Service Advisor to join a high performing team. This role suits a Service Advisor looking for a long-term role.

Fantastic benefits package that includes:

• Competitive starting salary
• Company pension scheme

Role:

• This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen
• The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service

Requirement:

• The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner.
• Have a steady work history
• At least 2 years' experience working within the motor trade / car dealership as a Service Advisor
• Pinnacle or Kerridge experience is preferable but not essential. Having experience with some sort of dealership system.
• Looking for a confident, friendly and professional individual with a strong customer service background.

All applications will be treated with the utmost confidentiality

INDAS

Consultant: Jack Adams

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Service Advisor Vacancy - Southampton
Salary: Up to £30,000 Basic OTE £38,000 + and company benefits
Working hours: Monday to Friday, 8am - 6pm, 1 in 4 Saturday mornings - full time, permanent position

OC19055

We have a new vacancy for a Service Advisor for my client's main dealership in Southampton. Excellent opportunity for a Service Advisor to join a high performing team. This role suits a Service Advisor looking for a long-term role.

Fantastic benefits package that includes:

• Competitive starting salary
• Company pension scheme

Role:

• This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen
• The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service

Requirement:

• The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner.
• Have a steady work history
• At least 2 years' experience working within the motor trade / car dealership as a Service Advisor
• Pinnacle or Kerridge experience is preferable but not essential. Having experience with some sort of dealership system.
• Looking for a confident, friendly and professional individual with a strong customer service background.

All applications will be treated with the utmost confidentiality

INDAS

Consultant: Jack Adams

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Are you based in the Basingstoke area?

Do you have a passion for working with people and enjoy a fast-paced and varied role?

Jewson Partnership Solutions (JPS) specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities.

We're on the hunt for a Customer Service Assistant to join our team in Basingstoke, who's as passionate about great service as we are!

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Working Hours: 7.30 - 5.00 Monday to Friday (no weekends!)

Location: Jewson Partnership Solutions, Daneshill East Industrial Estate, Bell Rd, Basingstoke RG24 8PY

Key Responsibilities

• Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values

• Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible

• Use our in-house systems to process customer orders, organise delivery times, manage stock control and keep customers updated throughout their journey

• Pick and prepare customer orders in our warehouse and load onto customer and delivery vehicles

• Act as a relief delivery driver, performing deliveries to our customers in one of our 3.5t vans, unloading materials at site (if a driving license is present)

• Keep the branch and yard/warehouse looking clean and tidy, to make a great first impression on our customers

• Maintain stock levels, carrying out regular stock counts

• Work with colleagues to suggest opportunities for improvement

What's in it for you?

• Retirement Savings Plan (Pension) - with Legal & General

• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.

• WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway

• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)

• Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover

• Employee Discount

• Refer a Friend scheme

• Wellbeing Centre via WorkPerks

• New Reward and Recognition programme - launching soon!

Required Skills and Experience

• A driving license would be beneficial to this role as there may be some relief delivery driving involved

• Previous industry experience preferred but not essential

• Experience in a customer facing environment

• IT literate and a strong communicator

• Passion for working with people with a positive can-do attitude

About us

At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. 

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Winchester, covering our friendly branches
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.

To be successful in this role, you will need to be a LBG advocate, an expert in using our mobile app and demonstrate excellent knowledge of our products and services. This will mean you are able to offer fantastic support to our customers. Should you be offered the role, we'd really encourage you to use the app so that you become familiar with it and we'd hope that you use our products as well, if you don't already!."

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

Major duties and responsibilities include (but are not limited to):

• Set up cafeteria lines, steam tables, dining room tables, and side service stands with hot and cold food items
• Serve food cafeteria style by placing uniform portions of food on customers'/patients' plates
• Break down and clean assigned area when the meal is finished and return food to the kitchen
• Set up dining room tables for service, place food and beverages on tables, and replenish items as necessary
• Return soiled trays and dishes to the dish room after meals
• Deliver meal trays to the patients' bedsides
• Brew coffee according to the number of servings required
• Assemble and toss fresh fruit or green salads in quantity using prepared dressings and portions into standard serving sizes
• Apportion other food items into standard serving sizes using the proper utensils and containers
• Make cold sandwiches using prepared ingredients and pack box lunches
• Work in one or more functional areas of the kitchen such as food preparation, dish and pot washing, dry and refrigerated storage and receiving, and the serving line
• Sort, wash, peel and cut fresh fruits and vegetables
• Operate and break down equipment
• Perform heavy-duty cleaning tasks throughout the food service and related areas
• Separate food waste and trash from dishes, glasses and silverware in the dish washing area
• Remove inspection doors, strainer pans, screens and spray arms for preventive maintenance of the dish machine
• Unload delivery trucks
• Store sanitized dishes, glasses and silverware
• Scrape, soak, scour, and scrub the heavier cooking utensils
• Move heavy garbage cans when collecting and transferring trash from the work area to the disposal area
• Performing other duties as assigned.

Work Schedule: Full-time, schedule will be based on facility needs.
Position Description Title/PD#: Food Service Worker/ PD99920S
Relocation Incentive: Not Authorized
Recruitment Incentives: Not Authorized

Notifications:

• This position is a Bargaining Unit position.
• This position is in the Competitive Service
• THIS OPEN & CONTINUOUS ANNOUNCEMENT (OCA) ESTABLISHES A STANDING REGISTER OF ELIGIBLE APPLICANTS, which closes on Nov 12, 2024. Please see the "Next Steps" area of the announcement which provides additional information on the referral process for this type of announcement.

Starting at $19.63 Per Hour (WG 3)

Domestic Gas Engineers
7-10 jobs pd, high access. 200-250pd
Contract, ongoing, service only
Small area, PO postcodes only

Domestic Gas Service Engineers required for large organisation with contracts in the Portsmouth area. The suitable gas engineers must hold current ACS certificates, full UK driving licence, PL insurance and analyser a van with no signage. The expectation is to complete around 7-8 services per day but evening or Saturday work is available. It's a unique setup with a robust system to ensure access and no carding. Lots of work with an ongoing contract all in the PO area. The work is well organised through an established team that have worked the contract for over 10 years. Service engineers offering 3 plus days per week could also be considered.

Supervisors are available to support where required and on the job training is provided with a full week of shadowing at the start if required.

Please apply online with your updated CV

Purpose of the position

Ensure the engineering region runs effectively whilst achieving KPI objectives including but not limited to, customer satisfaction, productivity, first time fix, regional revenue targets and full compliance to Health, safety, and environment standards.

• Drive high standards of engineering across the region.
• Coach, influence and support a group of regional engineers to deliver the best possible results

Accountability

• To deliver technical support to engineers when required
• Assist the regional manager to deliver on regional KPIs
• Drive positive culture across the region

Responsibilities:

• Provide technical expertise within the region.
• Coaching of experienced and apprentice engineers.
• To ensure legislative requirements, Group Health and Safety and Safe Systems of Work are adhered to within the regional operation and coach we improvements are identified.
• In collaboration with other colleagues, ensure a safe working environment is maintained.
• Drive continuous improvement in the region by setting targets, objectively measuring performance, providing regular feedback, and coaching.
• To assist with regional resource planning and delivery against these plans, including ensuring call out rotas are completed.
• To ensure that regional engineering Key Performance Indicators (KPI's) are met.
• To contribute towards the continuous improvement of processes/methods and operating practices within the region
• To motivate and develop staff with a view to career progression and development.
• To ensure that regional engineering Key Performance Indicators (KPI's) are met by setting targets, objectively measuring performance, providing regular feedback, and coaching.

Tasks:

• Provide telephone technical support for field & site-based engineers.
• Where required, deliver in van training/coaching to support the engineers within your business region. This could include but is not limited to; technical issues with servicing, maintaining, or repairing refrigeration units. Supporting the engineers to utilise their electronic equipment including accurate completion of work via the mobile work order system.
• Support the regional manager to ensure the safe operation of any remote sites within the region.
• Support the lead engineers where they identify the need for technical support or training
• To assist with the recruitment of regional staff.
• To provide daily/weekly operational reports and status updates and review as required.
• To ensure the timely investigation and resolution of operational and Health and Safety issues
• Work with regional manager and lead engineers to plan technical training requirements for the engineers within your region.
• To assist with any disciplinary/grievance matters in line with Company procedures.
• To build rapport, develop trust and respect from both internal and external customers.
• To undertake such duties as may be reasonably required for the effective operation of the function.

Capability

Behavioural Competencies:

• Build team capability
• Communicate effectively
• Collaborate and breakdown barriers
• Demonstrate technical expertise
• Deliver results

Technical Competencies:

• Extensive knowledge of transport refrigeration systems
• Knowledge of engineering processes, including PPE, vans, tools, parts.
• Computer literate to an adequate standard in Microsoft applications
• Excellent verbal and written communication skills
• Basic Mathematics & English

Education:

Essential:

• GCSC level education

Desirable:

• NVQ level qualification
• Electrical qualifications/certification would be an advantage.
• Mechanical/Engineering certification would be an advantage.

Experience:

• Experience coaching and leading in the transport refrigeration industry

SERVICE ADVISOR

OTE: £35,000pa OTE

Service Advisor job details
Basic Salary: £30,000pa - £32,000pa
Working Hours: Week 1 Monday-Friday 06:00-15:30, Week 2 Monday-Friday 09:00-18:00 + 1 in 3 Saturday mornings
Location: Farnborough

An experienced Service Advisor with commercial experience is required for full time permanent vacancy.

Skills and Qualifications of a Service Advisor
·Excellent communication skills
·Second to none Customer Service skills
·Enthusiasm and is hard working
·Self-motivated and a team player
·Previous Technical / Mechanical background would be a clear advantage
·Motor trade experience is essential

If you have Service Advisor experience, excellent customer service skills, a good work ethic and full UK drivers licence then please contact Joe Rolfe at AutoSkills UK and quote reference number: 49571

Auto Skills UK is recognized as the leading provider of Permanent and Temporary staffing solutions, from productive trades to senior management and are always looking for candidates within the Commercial Vehicle industry.

The University of Portsmouth is a global employer of choice where exceptional people create, share and apply knowledge that makes a difference.

Experience the pride of being part of a select group – one of only four universities in the south-east of England to achieve a prestigious Gold rating in the Teaching Excellence Framework. Additionally, we proudly rank among the top 140 universities globally in the Times Higher Young University World Rankings.

Ambition, Responsibility and Openness drive our every endeavour. Join our esteemed institution with a proven track record of success, and where dedication to excellence is key. We want people to make their mark in a professional community that truly values people, innovation, and achievement.

The Role:

Are you an IT professional who’s excited to make a real difference for students?

The University of Portsmouth invites you to join our Student Service Delivery (SSD) team as a Senior Service Delivery Analyst. In this essential role, you’ll support students by providing responsive, IT assistance to help them make the most of campus resources. This is your chance to work in an impactful campus-based team, providing multi-level support and enhancing student experience.

In this role, you’ll handle 1st-level (phone/email), 2nd-level (on-site), and some 3rd-level support to students, serving as a go-to for complex issues. You will also have opportunities to lead smaller projects and assist on major university-wide initiatives, this role is ideal for someone ready to take ownership of innovative IT solutions for the campus community.

This role offers an exciting pathway for growth in a collaborative and supportive environment. Not only will you be instrumental in supporting students’ success, but you’ll also benefit from ongoing development in technical and project skills.

The successful applicant will have excellent customer service skills and experience working within a strong customer focused environment.

For further information, please contact robert.cox@port.ac.uk

Applications submitted through, or affiliated with the following organisations will not be accepted: Tritek, Tiege, Alboss, Almond Careers, Almond Media, RKY Consulting, Business Derivatives, 7ven Oaks.

Discover the advantages of joining our university. We offer a range of attractive benefits and opportunities to enhance your work experience:

- Competitive salary, including incremental progression within your scale.
- Generous pension scheme.
- Generous leave entitlement of 32–35 days a year, plus bank holidays, and an additional Christmas closure.
- Family-friendly policies supporting flexible working.
- Staff discounts and loyalty schemes.
- Staff car parking and discounted public travel.
- Excellent training and development opportunities.
- Staff wellbeing programmes.
- Long service milestones, and recognition awards which may be awarded to staff for exceptional performance.
- Recreation facilities, including discounted gym membership, food on campus schemes, use of the Library and staff social activities.
- Discounted learning.
- Start-up business mentoring from expert entrepreneurs via our Entrepreneurs in Residence programme.
- The perks don’t stop there - click ‘apply’ for further information on My Reward and Benefits

UKVI Statement

Prior to submitting your application, kindly ensure that you can either demonstrate or acquire the necessary right to work in the UK. If you currently do not possess the right to work in the UK, please be aware that our offer of employment is conditional upon you obtaining it.

ED&I Statement:

We are strongly dedicated to embedding equality, diversity and inclusion (EDI) within our community. As an Athena SWAN and Race Equality Charter award holder, a member of Stonewall and a Disability Confident Employer we are passionate about creating a welcoming and inclusive environment, regardless of your background. We welcome applications from all talented people. In addition, we want our workforce to be representative of our diverse student population. Please see our EDI Framework and objectives.

Please note that this vacancy may be closed earlier than advertised, so early applications are advised.

Employer, External Only: University of Portsmouth Academic Services Ltd (UASL)

Proud member of the Disability Confident employer scheme

The MPGS provides professional soldiers to meet armed security requirements at Royal Navy, Army, RAF and other MOD bases across the UK Mainland. Our primary role is to counter the terrorist threat posed to military bases within the UK.

Our duties include:

Security incident management - Such as suspicious packages, bomb threats, protests, etc.

Patrolling site perimeters - Taking necessary action to preserve perimeter security.

Controlling entry and exit - Managing control room and gate operations and ensuring all visitors are dealt with efficiently.

Military Working Dog services (at selected sites).

Our units are located at over 119 sites across the UK mainland. We have our own Military Local Service Contract which allows soldiers to choose where they wish to serve, providing there is a vacancy.

Requirements:

• Background - You must have at least 3 years prior Military Service, or be currently serving, in any arm of the British Military, regular or reserves.

• Age - You must be over 18 years and under 57 years of age at re-enlistment.

• Fitness Eligibility - You must be medically fit and have a Body Mass Index below 32.

• Driving Licence - You must have a full UK driving licence with less than 8 penalty points.

Previously Served Personnel:

• Gap Since Leaving Service - Former substantive Cpl/LH (or equivalent) and above ranks with no more than a 10 year gap of service, and for former non substantive Cpl/LH and below ranks who have a gap of service of no more than 6 years.

• However, any former personnel with a time gap of up to 10 years can apply for this role, to which a time out waiver may be granted, subject to approval and interview processes.

• Previous Service Check - Your previous service records will be checked and final authorisation to proceed with the application must be given by the Army Personnel Centre.

Currently Serving Personnel:

• Any currently serving regular or reserve personnel wishing to transfer to the MPGS from across the tri-services should email ArmyPM-MPGS-Recruitment@mod.gov.uk immediately to discuss the best process for you joining the MPGS.

Benefits:

• Competitive entry level salary.

• Continuation of armed services pension or new pension if in receipt of full military pension already.

• Subsidised military accommodation available (SLA/SFA).

• Up to 30 Days Annual Leave (Pro Rata).

• Free medical/dental

• You choose your location.

• Home to duty payment subject to conditions (HDT)

• Up to 2 weeks Adventurous Training per year (not compulsory).

• Professional and personal courses available to advance you and your rank.

Job Types: Full-time, permanent.

Salary: Starting at £25,693.00 per year.

Schedule: 12 hour shifts on a structured shift system.

Experience: UK Military, minimum 3 years (required).

Further info: Visit

Website - https://www.army.mod.uk/who-we-are/corps-regiments-and-units/adjutant-generals-corps/provost/military-provost-guard-service/

Facebook - https://www.facebook.com/groups/mpgsRecruitment/

e-mail – ArmyPM-MPGS-Recruitment@mod.gov.uk

How to Apply: In the first instance please email us at

ArmyPM-MPGS-Recruitment@mod.gov.uk

including the following information;

a. Name.

b. Age.

c. Previous or current UK Military Service unit.

d. Previous or current UK Military Service time period / date left.

Join Our Team as a Service Desk Supervisor/Manager!

Are you ready to take the next step in your career? We're seeking a dedicated and dynamic Service Desk Supervisor/Manager to join our client, at their main office in Fareham. This is an exciting opportunity to lead a talented team and make a significant impact within the organization.

What We Offer:

• Competitive Salary: £35,000 - £45,000 per annum
• Generous Leave: 26 days of holiday plus 8 bank holidays
• Pension Contribution: 3% company pension scheme
• Overtime Opportunities: Increase your earnings with additional hours
• Health & Wellbeing Program: Comprehensive support for your physical and mental health
• Enhanced Parental Leave: Enjoy enhanced maternity and paternity leave options
• Employee Discounts: Save on a variety of products and services
• Company Events: Join in on regular team-building and social events
• Free Parking: Convenient parking available for all staff
• Sick Pay: Financial support during difficult times

About the Role:
As the Service Desk Supervisor/Manager, you will oversee daily operations, ensuring exceptional service delivery and team performance. You will be responsible for managing workflows, mentoring staff, and driving continuous improvement initiatives. Ensure smooth communication between the desk and on-site service management and play a key role in maintaining service quality and managing client expectations. Act as the main point of contact, manage CAFM systems and most importantly lead the team.

Experience: Service Desk Experience: Minimum of 2 years managing a service desk in a fast-paced environment Team Management: Proven experience in managing and leading a team Facilities Management: At least 2 years of experience in the FM industry CAFM System Experience: Experience with CAFM systems (Concept Evolution preferred) for tracking and managing work orders. Financial Proficiency: Comfortable raising quotes and issuing purchase orders, with attention to detail.

Don't miss out on this fantastic opportunity to join a forward-thinking company that truly values its employees!

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Service Coordinator
Location: Hampshire and surrounding community
Salary: £22,871 per annum base on 35 Hours Per Week
Contract Type: Fixed Term Contract Until End of March 2025
Driving: Full UK Manual Driving Licence required and access to your own vehicle. Business mileage paid

Do you have great social skills and a passion to make a difference to the lives of vulnerable people within the community?

Step into the impactful role of a Service Coordinator and lead a dedicated team that's committed to making a real difference. We're here to support individuals dealing with unmet social needs and the challenges of loneliness and seclusion.

You're at the forefront of creating bespoke support that goes beyond the surface, creating lasting change and renewed hope. Through your guidance, those in need will rediscover their independence and embark on a journey to better well-being.

If you can ignite change with empathy and persuasion, this role isn't just a job – it's a chance to make a real impact. Step up to a role where your skills will help spread the power of kindness.
What will a day in the life of a Service Coordinator entail?

Participate in patient support planning at multi-disciplinary meetings in community venues and acute hospitals in Portsmouth.
Promote the service and develop relationships with health and care partners to generate referrals through outreach and engagement.
Triage referrals according to local service criteria and allocate cases for support, such as urgent welfare checks, transport, or food provision, within the required timeframe.
Ensure that the impact of our service for service users is recorded through appropriate records (such as BRM), complete reports and paperwork as required.
Hold line management responsibility for the support workers, casual support workers and volunteers.
Be a contingency for other staff during periods of absence.
What do you need to be a successful Service Coordinator?
Do you have strong leadership skills and a knack to get the best out of people?
Are you a good communicator?
Do you have knowledge of Health and Social Care services?
Do you have a manual UK driving licence, held for minimum of two years, and access to a vehicle? (mileage will be paid).
If so, this role could be perfect for you! Hit apply now

Closing date for applications is 4th November 2024.

Please note that early application is encouraged, as we’ll be reviewing applications throughout the advertising period and reserve the right to close the advert in advance of the advertised closing date.
In return for your dedication and expertise, you’ll get:

Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
Pension scheme: Up to 6% contributory pension.
Flexible working: We do our best to accommodate your preferred work style.
Learning & Development: Wide range of career opportunities + comprehensive learning.
Discounts: Access to Blue Light Discount Card and employee benefits platform.
Wellbeing Assistance: Access to mental health and wellbeing assistance.
Team Working: Champion our mission in a collaborative team.
Cycle2Work: Lease a bicycle through the scheme.
Season ticket loan: Interest-free loan for commuting expenses.
We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Connecting human kindness with human crisis

Proud member of the Disability Confident employer scheme

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
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Head of Service Delivery Area
- Maritime Based at HMNB Portsmouth, PO1 3LS £75,000
- £85,000 per annum plus company car or car allowance, company bonus and private medical coverPermanent/ Full time (open to flexible working requests)Serco have an exciting new role for a Head of Service Delivery Area to join our maritime team based at HMNB Portsmouth. The purpose of this role is to lead the CPMS operations across Devonport with accountability for customer relationships, operational performance, people leadership and transformation.
Reporting to the Contract Director, this role will be accountable for complex set of MoD and commercial customers; a cost base of approximately £30m; and variable revenues of £5m. The role will also be responsible for executing the transformation of our operations across the contract, including driving consistency and operational efficiency, playing a pivotal role in the preparation for the seamless introduction of DMS-NG.
Main accountabilities:


- Responsible for leading the delivery of operational performance of the CPMS operation across Portsmouth and for maintaining a safe, secure and ethical business.
- Sustain and develop Serco’s presence in the marketplace as the supplier of choice for holistic Port Marine Services Operations.
- Drive operational excellence across the dockyard operations, including consistency, best practice and benchmarking of common operational and management processes.
- Developing and delivering a revised organisational structure with a view to Moving to a service delivery driven method,
- Provide leadership to Serco personnel such that all employees understand and adopt wider business strategy/plans and values such that they are engaged within their local teams and wider marine business.
- Own and manage/direct the customer relationships and stakeholder management for Devonport, Portsmouth and Faslane Royal Navy customers, senior MoD customers (including deputising for the FPMS Contract Director), and commercial customers.
- Accountable and responsible for a cost base of approximately £5million and variable revenues of approximately £30million.
- Play a critical role in shaping the operations to the ultimate success of the introduction of DMS-NG
- SME support to business development strategies and overarching maritime priorities to meet growth targets.

What you’ll need to do the role:


- Educated to post graduate degree level or with demonstrable evidence of equivalence through management experience and achievement.
- Previous experience of operating in Maritime Regulatory environment or similar highly regulated environment and fully conversant with operating within Safety Management Systems or 5 years leadership experience in an operational regulated environment.
- Proven leadership and management skills.
- Proven stakeholder management and business development skills.
- Developed written, verbal and presentational communication skills.
- Proven financial and commercial management skills.
- Proven analytical and planning skills.
- We welcome requests for flexible working for this role, please specify in your application any requests to be considered.


What we offer:


- Company Bonus
- Company car or car allowance
- Private Medical cover
- Salary: Competitive salaries with annual reviews
- Pension: Up to 6% contributory pension scheme
- Holidays: 25 days' annual leave plus bank holidays
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

Proud member of the Disability Confident employer scheme