Total 22 customer service job vacancies in Elgin, IV30 4EF

Job Description

To provide support, both direct and indirect, for deaf and visual impaired children and young people, primarily, but not solely, in the learning environment. Apply appropriate communication methods, suitable for the needs and preferences of the pupils, to enable access to information and the curriculum and promote inclusion.

This is a peripatetic post and will require the post holder to be mobile and work in more than one school across Moray and require the use of their own car.

Responsibilities

Support learning and teaching activities under the direction of the Principal Teacher SES, Teacher of Deaf Children and Young People (ToD) and Teacher of Visual Impairment (TVI)

Provide communication support to children and young people who is either a deaf or visually impaired.

Modify and adapt curriculum content so that it is accessible to the child or young person.

Attend to the emotional health and wellbeing of children and young people who is deaf or visually impairment.

Support children and young people in the effective use of technology necessary to access their learning

The Individual

Experience of working with children & young adults of pre-school/school age in a caring and supportive environment.

2 SQA Standard grades or equivalent at level 3 or above in English and Maths.

British Sign Language (BSL) Level 1 and Braille Stage 1 or a commitment to acquire both in a timely fashion

Full driving licence

Ability to communicate at all levels.

Ability to observe professional confidentiality and implement sound judgement

Ability to work flexibly using their own initiative and as part of a team.

Willingness to accept direction / delegation.

Ability to work under guidance and direction of specialist (ToD/TVI) and class teaching staff

Ability to interact with empathy and tolerance and to respond positively to children and young people with a sensory impairment

An understanding of, and commitment to, the ethos of inclusion

You will be expected to travel efficiently between various work locations within Moray to meet the operational requirements of the Service. Due to the rural nature of Moray this is normally undertaken by use of a private car or pool car / van.

Rapport with children and young people.

Effective interpersonal and organisational skills

Ability to work both independently and as a team member

Reliable

Ability to work under pressure in a demanding environment

Flexible and adaptable to the changing needs of the Service

Closing Date: 21 October 2024
Starting Salary: £27,994.20 (pro rata)
£14.55 per hour
22 hours per week (term time only)

For further information contact: Moray SEBN Service, telephone 01343 557914, email admin.sebn@moray-edunet.gov.uk

Proud member of the Disability Confident employer scheme

Job Description

Assist teaching staff in providing a supportive and positive learning experience for children with additional support needs, as directed, to help create a supportive and positive atmosphere where children can work towards maximum independence and integration with their peers.

Requirements

This post provides an opportunity to work with children who have a hearing or visual impairment. In addition to the roles identified within the Pupil Support Assistant job description, the specialist nature of this work will involve supporting the learning needs of hearing impaired children and their use of technological equipment, allowing their inclusion and access to lessons. You will work under the guidance of a Teacher of the Deaf/Teacher of Visual Impairment and you will be responsible to the Principal Teacher of the Sensory Education Service (SES).

The successful candidate will be supported by Teachers of the Deaf/Teachers of Visual Impairment to become familiar with the requirements of this specialist role. Signing skills at British Sign Language Level 1 are desirable.

This peripatetic post is based at Beechbrae Education Centre and in order to meet the operational needs of the Service you will be required to travel efficiently between various work locations within Moray, including arriving for the start of the school day at your designated timetabled school, which could be subject to change at short notice depending upon pupil’s support needs. This would normally be undertaken independently and so holding a full driving licence and access to your own car will be a requirement of the post.

Prospective candidates who wish further information are encouraged to look for additional information about working with hearing impaired children in mainstream settings from organisations such as the National Deaf Children's Society (www.NDCS.org.uk), the British Association of Teachers of the Deaf (www.BATOD.org.uk), The Royal Blind School Edinburgh (www.royalblind.org/education) or Royal National Institute for the Blind (www.rnib.org.uk )

Responsibilities

To provide pupil support, enabling activities.

To provide pupil support to young people with additional needs, including assisting in maintaining a safe, healthy and hygienic environment.

Administration duties linked to pupil support.

Health and Safety.

Participate in the Council’s employee review an development programme.

The Individual

Experience of working as a pupil support assistant

• Ability to demonstrate a satisfactory level of literacy and numeracy to support pupils with their studies.
• Ability to work under guidance and direction of teaching staff to assist young people in enabling activities such as school and classroom routines.
• A keen interest in child development.
• Display ability and commitment to training and subsequent staff development as required.
• Self confident and self motivated.
• Effective communication skills, oral and written.
• Ability to work as part of a team.
• Appreciation and acceptance of, and commitment to the importance of confidentiality.
• Capacity to establish productive working relationships with pupils.
• Calm, patient and non-judgemental attitude.
• Solution focused, flexible and adaptable.
• You will be expected to travel efficiently and effectively between various work locations within Moray to meet the operational requirements of the Service. Due to the rural nature of Moray this is normally undertaken by use of a car / pool car.
• Understanding of and ability to demonstrate key inter-personal skills.
• Ability to develop effective working relationships.
• Approachability and willingness to help.
• Willingness to accept direction/ delegation.
• Flexibility to meet the needs and demands of the service.
• Capacity to assist in and carry out certain lifting tasks associated with the support of young people.

Temporary maternity cover up to 27 June 2025

Closing Date: 21 October 2024
Starting Salary: £25,512.24 (pro rata)
£13.26 per hour
21 hours per week (term time only)

For further information contact: Moray SEBN Service, telephone 01343 557914, email admin.sebn@moray-edunet.gov.uk

Proud member of the Disability Confident employer scheme

Job Description

To lead and develop the Customer Experience within the Council. Lead the Customer Services teams to ensure they deliver the required performance, being committed to delivering a great customer contact experience through a variety of customer contact channels including digital, email and phone. Develop and continuously improve Customer Service operations and the wider customer experience across the Council to meet the Council’s transformation objectives, ensuring that these services operate as efficiently as possible. Provide advice and guidance to senior management team, corporate management team and elected members as necessary.

Requirements

Shape and lead Customer Services teams including frontline access, Contact Centre, Mail Room, Print room, Development team and Sharepoint teams to meet Council and service needs.

Develop the Customer experience within the Council and the Corporate Plan objectives to enhance digital service provision to transform the way the Council works and how customers access our services to deliver efficiencies.

The Individual

Project management experience in a multi service environment

Experience of use of digital solutions to improve business efficiency

Proven experience of managing a contact centre or customer services

Experience of dealing with the public in a service delivery environment

Experience of leading and managing teams through organisational change

Experience of managing departmental budgets

Experience of managing people, HR practices and business improvements

Educated to degree level or equivalent in a relevant discipline or the ability to demonstrate equivalent experience

Excellent stakeholder engagement and communication skills

Clear and articulate communication skills

Project management

Self-motivated, have the ability to work with minimum supervision and the ability to work as part of a team to meet corporate needs

Flexible to work to deadlines and pressures in a rapidly changing corporate environment

Act as a role-model and leader for others, by motivating, supporting and providing clear direction at all times

Good numeracy and keyboard skills with a strong background in working with a variety of computer systems to input and retrieve data

Well developed oral and written communication skills

Ability to multi-task, work accurately to deadlines/ targets, work under pressure and prioritise your workload

Ability to gather, understand, analyse and interpret information and concepts, verbal or numerical, about people or situations, quickly

A desire to understand and resolve business processes

Be customer focused and have data protection and complaint awareness

Ability to take responsibility for activities or issues and to be accountable for their timely delivery

Organisational awareness and the ability to resolve conflict

Ability to work effectively in a busy office environment and remotely

Closing Date: 20 September 2024

Starting Salary: £58,887.40 per year

£31.24 per hour

36.25 hours per week

For further information please contact Alasdair McEachan: Alasdair.McEachan@moray.gov.uk

Proud member of the Disability Confident employer scheme

Home Delivery Driver/Customer Service Assistant

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for more than 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Our Home Delivery Driver/Customer Service Assistants have a varied role which includes the picking and packing of orders, before delivering to the customer’s door in our branded cars & vans – all while providing the excellent customer service Scotmid is known for.

Our home delivery service runs from 9am to 9pm, Sunday to Saturday, so we have a range of hours available to suit your home life. A real team player, when not picking, packing or out delivering an order, you will play a key part in the wider store team, supporting your instore colleagues in a variety of tasks.

You will need to have full UK driving licence, with at least one year’s driving experience, and no more than 6 points on your licence. Due to Scottish licensing laws you will also need to be 18 years of age or over.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

Training will be provided, along with a vehicle and all other necessary equipment, but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging, and developing people to be the best they can. With excellent benefits and opportunities to develop and grow, a Home Delivery Driver/Customer Service Assistant position with Scotmid could be your first step to a long term career in retail.

Customer Service Assistant

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night, so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first-class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging, and developing people to be the best they can. With excellent benefits, competitive hourly rates, and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long-term career in retail.

Proud member of the Disability Confident employer scheme

Customer Service Assistant

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night, so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first-class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging, and developing people to be the best they can. With excellent benefits, competitive hourly rates, and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long-term career in retail.

Customer Service Assistant

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night, so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first-class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging, and developing people to be the best they can. With excellent benefits, competitive hourly rates, and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long-term career in retail.

Home Delivery Driver/Customer Service Assistant

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for more than 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Our Home Delivery Driver/Customer Service Assistants have a varied role which includes the picking and packing of orders, before delivering to the customer’s door in our branded cars & vans – all while providing the excellent customer service Scotmid is known for.

Our home delivery service runs from 9am to 9pm, Sunday to Saturday, so we have a range of hours available to suit your home life. A real team player, when not picking, packing or out delivering an order, you will play a key part in the wider store team, supporting your instore colleagues in a variety of tasks.

You will need to have full UK driving licence, with at least one year’s driving experience, and no more than 6 points on your licence. Due to Scottish licensing laws you will also need to be 18 years of age or over.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

Training will be provided, along with a vehicle and all other necessary equipment, but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging, and developing people to be the best they can. With excellent benefits and opportunities to develop and grow, a Home Delivery Driver/Customer Service Assistant position with Scotmid could be your first step to a long term career in retail.

Job Description

Proud member of the Disability Confident employer scheme

Customer Service Assistant

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night, so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first-class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging, and developing people to be the best they can. With excellent benefits, competitive hourly rates, and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long-term career in retail.

Customer Service Assistant

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night, so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first-class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging, and developing people to be the best they can. With excellent benefits, competitive hourly rates, and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long-term career in retail.

Customer Service Assistant

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night, so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first-class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging, and developing people to be the best they can. With excellent benefits, competitive hourly rates, and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long-term career in retail.

Customer Service Assistant

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night, so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first-class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging, and developing people to be the best they can. With excellent benefits, competitive hourly rates, and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long-term career in retail.

Temporary Home Delivery Driver/Customer Service Assistant

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for more than 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Our Home Delivery Driver/Customer Service Assistants have a varied role which includes the picking and packing of orders, before delivering to the customer’s door in our branded cars & vans – all while providing the excellent customer service Scotmid is known for.

Our home delivery service runs from 9am to 9pm, Sunday to Saturday, so we have a range of hours available to suit your home life. A real team player, when not picking, packing or out delivering an order, you will play a key part in the wider store team, supporting your instore colleagues in a variety of tasks.

You will need to have full UK driving licence, with at least one year’s driving experience, and no more than 6 points on your licence. Due to Scottish licensing laws you will also need to be 18 years of age or over.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

Training will be provided, along with a vehicle and all other necessary equipment, but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging, and developing people to be the best they can. With excellent benefits and opportunities to develop and grow, a Home Delivery Driver/Customer Service Assistant position with Scotmid could be your first step to a long term career in retail.