Total 446 customer service job vacancies in Derby, Derbyshire

Customer Service Coordinator - Chesterfield

We are currently recruiting for a Customer Service Coordinator for one of our clients based in Chesterfield S43 3FG.

Skills:

• Great attention to detail and is accurate at speed
• Skilled in IT, Google docs etc & proficient in Office packages inc Excel & Word
• Full training provided
• Ability to work within a chilled/cold environment

Shift pattern:

• 4 on/off
• 19:00 - 07:00

Pay rate:

• £13.46p/h (per hour on nights)
• £12.35p/h (per hour on days)

Duration: Ongoing , temp to perm

Requirements:

• Admin experience
• Excellent written communication skills
• Confident telephone manners
• Excellent organizational skills and the ability to multitask
• Able to work under pressure
• Previous experience in a fact paces customer service environment

Tasks :

• Collect PODs & archive from Transport
• Sort PODs into 'Clean', 'Spalding' and 'Discrepancy'
• Scan 'Clean' PODs to the website. Ensure all are set to darkest density and ensuring PODs with multiple pages are scanned on the multipage setting
• Spalding PODs to go in the Spalding file
• Sort CS inbox from overnight
• Call depots to re-book pallets using PO if required
• Process Ocado KPI data & report to Andrew Weetman
• Check Hovis is running to time using Load Plan & Microlise
• Returns AM & PM check
• Check discrepancies PODs following the discrepancy POD process

Benefits:

• Weekly Pay
• Set up shift
• Online payslips
• Pension Scheme
• Personal Accident Insurance

This is an amazing opportunity if you are looking for a Customer Service Coordinator job in Chesterfield.

Sign your contract with Job&talent for some great working benefits and professional stability.

If you are interested in the above role please click apply and one of our team members will get in touch with you shortly!

If you are looking to contact our onsite team, please visit the site locator on our website.

Job&Talent do NOT charge any fees for our services.

Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

Package Description: At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Advisor. ABOUT THE ROLE Your focus as Customer Service Advisor will be to support the Home by providing a positive and welcoming public image at the first point of contact, both in person, and by telephone. Other responsibilities will include: Being responsible for the reception area and ensure it is always presented to a high standard. Supporting with the process of show rounds. Actively following up and manage any sales enquiries through to admissions. Assisting the Home Administrator as required. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have effective interpersonal skills and professional telephone manner. Be computer literate with a good working knowledge of MS Suite. Demonstrate a positive attitude to all residents and visitors. Ideally have previous experience in working in a customer service role for a minimum of two years. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other.Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Our client is looking for experienced customer service adviser's to join their market leading boiler team to provide first class customer service to their extensive customer base.

Hours: 39.5 hours per week, Shift work between 8am - 6pm Monday to Friday, 8am - 3pm Saturday, 8am - 12pm Sunday

You will be dealing with customers who contact our client via telephone, email, SMS live chat or WhatsApp to arrange engineer visits. You will gain an understanding of each customer's situation, spotting potential opportunities to deliver excellent customer service. Working in line with Contact Centre processes and targets to ensure a professional service is provided at all levels.

Minimum Requirements: Proven customer service skills. GCSE Grade 4 or equivalent in English. A solid understanding of Microsoft applications and web-based platforms. Previous contact centre experience is desirable.

Rewards and Benefits

Comprehensive 4-week training period

Annual bonus scheme

25 days annual leave. You may be required to work bank holidays, if so, you will receive a day in lieu.

A generous pension scheme, the employee pays 1% and the company contributes 7%

An employee assistance programme, free flu jabs and eye tests

Subsidised bistro and coffee shop on site

Employee benefits hub

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

The Recruitment Co are looking for a Field Service Engineer to diagnose faults, repair and test equipment for a leading plant hire company due to expanding their team.
What to Expect in this role:

• Receiving electronic (written and verbal) instructions in the form of a handheld PDA, in the event of breakdown
• Undertake comprehensive risk assessments and ensure safe working practices are in place, whilst undertaking work.
• To diagnose faults and report to Supervisor/ Manager for instructions as to whether to proceed with repair
• Identify and then liaise with Supervisor/ Manager where extra work is found to be necessary
• Ensure that full authority is obtained before undertaking any extra work

What we need from you

• Ensure that safety standards are maintained
• To obtain the necessary parts from stores
• To effect repair and testing in a timely manner
• To accurately complete and sign off on all job cards (electronic or written), give a full description of the work carried out
• Maintain acceptable standards of discipline
• Advise supervisor when completion times cannot be met
• Where necessary, discuss vehicle concerns direct with customer

What we can offer

• A salary of up to £45,000
• A company van (Business use only)
• Fuel card
• Excellent commitment to training and development
• Paid door-to-door
• Working with a market leader with excellent room for progression

If this role does look like something you would be interested in, please feel free to apply or get in touch with the office!

Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Residential Youth Worker – Supported Accommodation - asylum seeking young people

Location: Alfreton

Salary: £23,985 per annum

Job title: Service Coordinator

A fulfilling and exciting opportunity available for a residential support worker post in our new Alfreton service.

• Adullam Homes Housing Association Ltd supports vulnerable individuals and households.

• We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.

Purpose of the role

• This role is a key member of the team, providing assistance and guidance to 10 unaccompanied asylum seeking young people within a 24 hour supported accommodation setting.
• The post holder will be responsible for developing and delivering nurturing person centred support that is bespoke to suit the needs of each individual accessing the service.
• The support should assist residents in developing the skills required to settle in to a new area, overcome barriers and learn skills towards independence.
• Some young people may have experienced significant trauma in their home country and on their journey to the UK.
• The post holder must be empathetic, knowledgeable and professional in understanding the specific needs of asylum seeking adolescents transitioning into adulthood.
• Speakers of other languages would be an advantage (especially Arabic) but not essential.
• You will be expected to contribute to the maintenance and development of the Association’s values, culture and ethos.

Please see the job description for more information.

Adullam offers the following benefits:

• Salary up to £23,985 per annum for 37.5 hours per week,
• Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year)
• Training and career advancement
• Discounted Goods and services
• Pension
• Access to Westfield Health and Westfield Rewards/Discounts
• Access to CALM app
• Life Assurance (4x Basic annual salary from the start of employment)
• Multidimensional wellbeing programmes and family-friendly policies for staff
• Refer a friend policy

We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.

Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to Enhanced with Barred List Adult and Child DBS check, scrutiny of employment history and robust references checks.

The Recruitment Co. is urgently recruiting a Service Engineer / Fitter to join our clients team based in the Ikleston area.

Hours of work: Full time Monday to Friday 8am-5pm

Salary: £35,000p.a (plus overtime)

Contract: Permanent

Summary: As a Service Engineer/Fitter, you will be required to troubleshoot, diagnose, repair & service our clients full line of equipment including directional drills and trenchers.

Key Responsibilities:

• Install, service, and repair .
• Diagnose technical issues and troubleshoot problems effectively.
• Perform routine maintenance and inspections to ensure equipment operates efficiently.
• Collaborate with clients to understand their needs and provide tailored solutions.
• Maintain accurate records of service activities and parts used.
• Follow safety protocols and maintain a clean and safe work environment.

Experience:

• Ideally someone who has experience with engineering, industrial machinery, engines and is skilled in fitting and welding.
• Minimum 3 years experience covering a mixture of Workshop and Site work
• Proven experience as a Service Engineer/Fitter or in a similar role.
• Excellent problem-solving abilities and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Valid driver's license and willingness to travel to client sites as needed.

If you feel you are the right candidate for this role then please submit your CV for immediate response.

CPSwansea

Earn over £450.00 a week as a Refuse Loader, with no weekends!

In this role you should expect:
- To work in a team of 2 to 3 people
- To work in all weather conditions
- Heavy lifting
- Collect refuse from households


To be successful in this role you should have the following:
- Great team working skills
- All weather clothing
- Customer service skills
- Similar experience is not necessary but would be preferred.



This is a temporary role with opportunities of Ongoing work.

Working hours will be Monday to Friday from 06:00 until 16:00 each day.

£11.57 per hour. Plus 28 holidays pro rata.

With a credited Umbrella scheme you would earn £13.99 an hour.

Please note that we do not offer Visa Sponsorships!

Salary Range: £38,626 - £40,476 per annum (Successful applicants would normally be appointed on the bottom of the salary grade. Exceptions may apply)

1 post, Full Time, 37 hours a week, Permanent

Location: Joint Training Centre, Ripley, Derbyshire, DE5 3SU
Agile working arrangements can be discussed with the successful candidate.

We’re seeking a passionate and experienced OD Partner to join our team, dedicated to enhancing how we support and develop our people. If you're looking for a role filled with variety and challenge, with a focus on leadership, facilitating development activities, and shaping our organisational culture, this could be the perfect opportunity for you.

In this role, you’ll plan, develop, and implement key OD initiatives across the Service, driving high levels of employee engagement and building a high-performing, change-ready culture. You’ll work on themes such as values and behaviours, talent and performance management, leadership development, employee engagement, coaching, mentoring, and workforce planning.

Working collaboratively with stakeholders, you’ll bring a strategic approach to OD, ensuring we meet the evolving needs of our workforce and respond effectively to both local and national challenges. Your expertise will be central to promoting a holistic ‘people, processes, and systems’ approach that supports leadership development and cultural transformation across our organisation.

If you're ready to make an impact and drive meaningful change, we’d love to hear from you!

There will be a requirement for some travel for which a pool car will be provided.

The normal working week is 37 hours however you may occasionally need to work beyond normal office hours.

In return we offer;
• Flexible working hours.
• Family friendly policies.
• Annual Leave entitlement of 27 days increasing to 32 days after 5 years’ service.
• Free, secure on-site car parking.
• Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
• Employee discount scheme (Boost).
• Employee support networks.
• Enhanced Maternity Pay (subject to meeting eligibility criteria).
• Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
• Ongoing training and development opportunities.
• Eligibility to join the Local Government Pension Scheme with generous employer contributions.
• Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.

Please be advised that we are currently in the process of introducing a new Job Evaluation scheme and will also be reviewing the pay and grading structure. As a result of this all Support roles will be re-evaluated.

We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.

We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.

Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.


The closing date for completed applications is midnight on Sunday 1st December 2024. Interviews will be held in the week commencing 16th December 2024.

For an informal chat regarding the role please contact the recruiting manager Lisa Bayliss at lbayliss@derbys-fire.gov.uk

If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.

Calling all enthusiastic problem solvers and customer champions!

We're seeking an outgoing and motivated individual to join our vibrant Derby branch as a Customer Service Advisor within our Workwear and PPE team.

In this dynamic role, you'll be the bridge between our customers and our internal sales teams, ensuring seamless service that fuels our branch's continued growth. This role is all about the customer; so, if you like putting them at the centre of everything you do – read on!

Here's your chance to:

Connect: You'll connect with customers, understand their needs, and build relationships.

Build Knowlege: Be the first line of defence for resolving queries, orders, and product information.

Become A Pro Multitasker: Can you juggle calls, emails, and internal requests with a smile? Sound like you? This could be your role!

Strategic Thinking: Identify efficiency opportunities and champion process improvements that boost our entire team.

Collaborate: We're all about teamwork, so expect a supportive and dynamic atmosphere where your ideas are valued.

We want to hear from you if you are:

• Punctual and organized: Deadlines are your friends, and chaos doesn't faze you.
• A phone hero: You own the conversation, leaving customers feeling heard and satisfied.
• A Microsoft Office expert: Spreadsheets and emails are your playground.
• A results-oriented go-getter: You have a fire and a passion for exceeding expectations.
• A data-driven problem solver: Numbers sing to you, and you love uncovering insights to improve processes.

Experience needed:

• Customer service background in a wholesale / product sales background
• PPE / Workwear sales or customer service experience is ideal!
• Used to managing expectations – Supplier, customer and internal. Used to dealing with backorders and unexpected delays.

If this sounds like you - then dive into this exciting opportunity!

We offer a competitive package with perks like free parking, a pension plan, discounts, and much more. Plus, you'll get a chance to make a real impact in a fast-paced and rewarding environment.

Proud member of the Disability Confident employer scheme

Service Care Solutions are working on behalf of a Charted Accountancy, for a mortgage advisor to join the team on a permanent basis. Please find a description of the role below.

Salary: £25,000-£30,000
Hours: 37.5
Location: Chesterfield.

General Responsibilities:

• Read credit reports and fully understand customer credit profiles
• Provide high quality professional independent mortgage advice and explain different types of mortgages available
• To be responsible for all underwriting queries, resolution of issues and produce decisions in principle's for new cases prior to be passed over to the case management team
• Underwrite Mortgage applications for a large panel of lenders
• Manage pipelines and workflows in a fast-paced mortgage environment, ensuring all customers are kept fully up to date
• Meet all departmental SLAs and targets
• Ensure all regulatory documentation completed within the required timescale
• Work within Network regulatory requirements
• To maintain knowledge of the financial services industry
• Keep up to date with new mortgage products and changes in lenders criteria
• To be proactive, hardworking, flexible and able to work under own initiative but also a team player
• Embrace company values and promote them effectively alongside the company brand
• Understand what Treating Customers Fairly (TCF) means and embed this fully within your work
• Attend internal or external meetings as required.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

Customer Service Coordinator - Chesterfield

We are currently recruiting for a Customer Service Coordinator for one of our clients based in Chesterfield S43 3FG.

Skills:

• Great attention to detail and is accurate at speed
• Skilled in IT, Google docs etc & proficient in Office packages inc Excel & Word
• Full training provided
• Ability to work within a chilled/cold environment

Shift pattern:

• Tuesday to Saturday
• 08:00 - 16:30

Pay rate:

• £12.75p/h

Duration: Ongoing , temp to perm

Requirements:

• Admin experience
• Excellent written communication skills
• Confident telephone manners
• Excellent organizational skills and the ability to multitask
• Able to work under pressure
• Previous experience in a fact paces customer service environment

Tasks :

• Collect PODs & archive from Transport
• Sort PODs into 'Clean', 'Spalding' and 'Discrepancy'
• Scan 'Clean' PODs to the website. Ensure all are set to darkest density and ensuring PODs with multiple pages are scanned on the multipage setting
• Spalding PODs to go in the Spalding file
• Sort CS inbox from overnight
• Call depots to re-book pallets using PO if required
• Process Ocado KPI data & report to Andrew Weetman
• Check Hovis is running to time using Load Plan & Microlise
• Returns AM & PM check
• Check discrepancies POd's following the discrepancy POD process

Benefits:

• Weekly Pay
• Set up shift
• Online payslips
• Pension Scheme
• Personal Accident Insurance

This is an amazing opportunity if you are looking for a Customer Service Coordinator job in Chesterfield.

Sign your contract with Job&talent for some great working benefits and professional stability.

If you are interested in the above role please click apply and one of our team members will get in touch with you shortly!

If you are looking to contact our onsite team, please visit the site locator on our website.

Job&Talent do NOT charge any fees for our services.

Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

Earn over £40,000.00 a year with this HGV Class C+E Role!

Are you an experienced HGV 1 Driver, who is looking for a No Handballing role in the Alfreton area?

Within this role you should expect to make around 2/3 drops per day, either in container or curtain sided vehicles. You will also need to make sure that vehicle checks are completed correctly and adhere to company policies.



For this role, we require the below:
A Valid Class 1 HGV Licence
A Valid UK CPC
A Valid UK Digital tacho
At least 1-year commercial experience driving Class 1’s
No more than 6 points
NO DR/DD Convictions on your licence


This is a Temporary, Ongoing role

There is also an opportunity to gain Permanent Employment with our Temp to Perm agreement.


Earn over £40,000.00 a year with this HGV Class C+E Role!

Are you an experienced HGV 1 Driver, who is looking for a No Handballing role in the Alfreton area?

Within this role you should expect to make around 2/3 drops per day, either in container or curtain sided vehicles. You will also need to make sure that vehicle checks are completed correctly and adhere to company policies.



The wage for this role starts at £15.00 an hour
With Saturdays at time and a half and Sundays at double time

Please note that we do not offer visa sponsorships

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account Working as a Case Manager/Care Program Co-ordinator, the successful applicant will work in the community to support people experiencing a first episode of psychosis. Working within the multi-disciplinary team to support the individual in a holistic way to understand their mental health along with supporting their families/ carers. To work within NMC code of conduct and CPA.

A client within the public sector based in the East Midlands is currently recruiting for a Mechanical Project Supervisor to join their team as soon as possible. The client is offering a full time, contract position with the ideal candidate having experience of working within a local authority environment.

The Role

Key purpose of the role is to manage the Councils building and maintenance projects, providing technical specialist advice in Mechanical Building Services Engineering, ensuring that all works are carried out in an efficient manner.

Key responsibilities will include but not be limited to:

• Act as a key advisor to the Corporate Landlord on compliance of the Corporate Estate, in accordance with ISO 55000 International Standards for Asset Management.
• Be the Councils technical specialist for mechanical engineering, overseeing compliance, servicing, and projects.
• Provide a lead role in the programme planning, resource planning, budget planning, quality of service and value for money of the sections projects. Take a lead role in budget forecasting and monitoring.
• Ensure all property and construction work carried out by the Council complies with relevant statutory legislation, codes of practice and professional guidance documents.
• Take a lead role in the preparation of the Councils property and construction Frameworks and contracts.

The Candidate

To be considered for this role you will require to be degree qualified or equivalent in control or mechanical engineering or to have completed a foundation degree, BTEC HNC/HND in mechanical engineering or a related engineering subject.

It will be essential to be in experiences in the below:

• Experience and considerable relevant practice experience in the design, installation and management of Mechanical building services, desirable but not essential.
• Experience of specifying and managing building electrical and mechanical works for a range of term, and main contractors
• Ideally, be a Chartered Mechanical Engineer: MIMechE

The client is looking to move quickly with this role and as such are offering £25 p/h Umbrella Ltd. (approx. £20 p/h PAYE)

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.