Total 104 customer service job vacancies in Bridgwater, Somerset, TA1 1JH

An excellent opportunity for an experienced Customer Service Manager to join a well-established company

Job Type: Full-Time, Permanent.
Salary: £32,000 - £35,000 Per Annum, Depending on Experience.
Location: Bridgwater, Somerset TA6.

About The Role:

The Customer Service Manager (CSM) is responsible for overseeing and improving customer service operations, ensuring that the team delivers exceptional service to clients, and resolving escalated customer inquiries. The CSM will manage a team of customer service representatives, analyse service metrics, and implement strategies to enhance overall customer satisfaction

Key Duties:

Leadership & Team Management

• Lead, mentor, and manage the customer service team, providing guidance and support
• Set performance goals, conduct regular performance evaluations, and manage staffing needs
• Develop training programs to ensure that the team is knowledgeable and effective in their roles

Customer Support Operations

• Ensure timely and effective resolution of customer inquiries and complaints via various channels (email, phone, chat, social media)
• Develop and enforce customer service policies and standards to maintain service consistency
• Handle escalated customer issues and resolve complex inquiries or complaints

Performance Metrics & Analysis

• Track key customer service metrics such as response time, customer satisfaction, first-call resolution, and case handling times
• Analyse customer feedback and identify areas for improvement to enhance the customer experience
• Prepare reports and present insights to upper management, offering recommendations for operational improvements

Continuous Improvement

• Implement tools and systems to streamline the customer service process, such as CRM software or ticketing systems
• Stay updated with industry trends and best practices to continually improve customer service strategies
• Collaborate with other departments (e.g., sales, product development) to ensure alignment and customer-centric initiatives

Customer Relationship Management

• Build strong, long-lasting relationships with key customers and clients, addressing their needs and concerns proactively
• Act as a point of contact for high-level customer interactions and inquiries
• Gather customer feedback to influence product or service enhancements

Candidate Requirements:

• Education: Business Administration, Communications, or a related field preferred. In the absence of formal qualifications, relevant previous experience will be considered
• Experience: Minimum of 3-5 years of experience in customer service, with at least 2 years in a supervisory or managerial role

Skills:

• Strong leadership and people management skills
• Excellent communication and interpersonal skills
• Ability to handle difficult or escalated customer situations calmly and professionally
• Proficient in customer service software (e.g., CRM systems) and Microsoft Office Suite
• Analytical skills to interpret service metrics and customer feedback
• Strong problem-solving skills and a customer-first mindset

Company Benefits:

• Company Pension contributions
• 31 days holiday entitlement (Including Bank Holidays)
• Extra holiday entitlement (following 2 years of service)
• Work Uniform


If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration.


The company is an Equal Opportunity Employer that does not discriminate based on race, religion, sexual orientation, age or disability. The employer welcomes applications from all candidates who match their requirements and their decision for employment will be based purely on your skills/qualifications.

Job Title: Customer Service Agent
Location: Outskirts of Taunton so must drive to be able to get to location
Salary: £23,400 per annum
Hours: Monday - Friday 9am-5pm

Our very well established client on the outskirts of Taunton have an exciting opportunity for a Customer Service Agent to join their team on a permanent basis.

Overview
The Customer Experience they provide is at the core of their proposition & growth plan, so the position of Customer Service Agent is seen as pivotal in their organisation. Acting as the main contact for customers but then liaising with all internal departments to ensure the order to cash process is delivered effectively. The role requires the individual to be able to process large volumes of data while ensuring the customer contact is professional and timely, doing what we say we are going to do is a key attribute.

Core Responsibility

• Dealing with customers via email and telephone providing responses and support in a timely fashion, in line with agreed SLA (Service level agreement = target) where appropriate.
• Be the champion of the Service desk platform - Freshdesk, proactively managing the tickets within SLA's, working with other departments to drive conclusion of ticket and picking out key service trends and working with the management team to resolve root cause issues.
• Order taking and input on Orderwise software.
• Management of customer enquiries from cradle to grave, ensuring closure in a timely fashion
• Management of data in Orderwise, ensuring it is up to date and aligned with Fresh sales CRM Customer issues and requirements. This includes liaising with our hauliers when delivery issues arise.
• Dealing with day-to-day additional office tasks.
• Other activities identified by the management team
• Operating Platform & Standards
• You will need to become proficient and then work to ensure the data is correct and timely in all systems, currently key systems are · Freshdesk - Freshsales · Orderwise
• Overall, their philosophy for growth is based around delivery of fantastic products to exceptional standards, this can only be achieved if every member of Team is focused on excellence, constantly looking for and developing ongoing improvement.

Delivering exceptional customer service is a responsibility for all Team members but controlled through our Customer Service team, so you must be willing to take ownership which are:

• Customer are core, we aim to inspire
• Our people and teams are empowered to make a difference everyday
• We are passionate about connecting brands to customers, telling their stories
• Social responsibility guides all our decision

Qualities

• Previous Customer Service Experience preferred but not essential as we will provide full training
• A great telephone manner
• Hard working & reliable with a good work ethic
• Focused with high a level to attention to detail
• Able to work as part of the team

Benefits

• Real Living Wage Employer
• 28 days holiday per annum (including Bank Holidays)
• Pension Scheme
• Birthday (when in working week) given as additional days holiday
• Free samples of products
• Health Assured Program to support personal wellbeing
• Regular product training and relevant samples

If interested apply today or call us on 01823 352333!

CPTaunton

An excellent opportunity for an experienced Field Service Engineer to join a well-established company

Job Type: Full-Time, Permanent.
Salary: £35,000 - £40,000 Per Annum, Depending on Experience. (Based on 48 hours per week)
Location: Bridgwater, Somerset TA6.
Schedule: Monday to Friday (Full time) + Overtime. Weekend available with on call rota.

About The Role:

As a Field Service Engineer, you will be responsible for the routine maintenance and repairs of customer equipment. In addition to this you will be expected to maintain business relationships with customers as well as performing necessary administrative tasks and other duties within the scope of your job role.

Main Duties and Responsibilities:

Servicing & Maintenance

• Basic troubleshooting, diagnostics and fault finding
• Service, maintain, refurbish and repair of customer’s equipment
• Commissioning and Installation of customer equipment
• Use of hand/power tools – ratchets, spanner, hammers, etc.
• Maintenance and repair of company equipment and tools
• Manufacture, assembly and refurbishment of machinery/parts in the workshop or at customers premises
• Responding to call outs/breakdowns in a prompt manner at short notice
• Adhering to Health & Safety at all times

Customer Service

• Always provide a professional and courteous service to all customers and suppliers
• Build and maintain excellent relationships with new and existing customers, identifying their requirements where possible
• Reporting to customer any defects or issues with equipment that could cause harm to their staff or members of the public
• Provide help and advice to customers regarding the maintenance and repair of equipment
• Removal of all scrap/waste from customers site and ensuring area is safe and clean before leaving

Company Vehicle

• Check fluid levels of company service vehicles on a weekly basis and replenish as necessary
• Maintain cleanliness of the interior/exterior of company service vehicle
• Stock-take of service vehicles when requested
• Reporting any issues or damage with company vehicle to your line manager

Administrative Tasks

• Completion of service reports immediately after every job and ensure documentation is forwarded on to the relevant personnel
• Completion of timesheets, expense forms and request forms as required
Mentoring

• Assist and mentor new engineers/apprentices and give honest feedback on their performance to your line manager when requested

Candidate Requirements:

• Previous experience working in mechanical or electrical engineering – Ideally experienced as a field service engineer
• Excellent customer service with strong communication skills
• Ability to work on own initiative
• Comfortable mentoring an apprentice/junior engineer
• Comfortable with travelling and overnight stays (where required)

Qualifications & Certification:

• Diploma, City & Guilds or similar qualification in Mechanical/Electrical engineering or similar discipline
• Full Clean Driving License
• In the absence of formal qualifications, relevant previous experience will be considered
Company Benefits:

• Accommodation paid (for overnight stays) with meals provided
• 31 days holiday entitlement (Including Bank Holidays)
• Fuel Card and Hotel Card
• Use of company vehicle (work use only)
• Company pension contributions
• Extra holiday entitlement following 2 years of service
• Work uniform

Overtime rate paid on additional hours & Saturday, Sunday and Bank Holidays

Candidates can easily achieve £40,000 + per annum with overtime/callouts

If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration.


The company is an Equal Opportunity Employer that does not discriminate based on race, religion, sexual orientation, age or disability. The employer welcomes applications from all candidates who match their requirements and their decision for employment will be based purely on your skills/qualifications.

The role

Our Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience. This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel in Taunton.

Guest Service Assistant duties include:

• supporting your hotel in achieving all brand and company metrics and objectives
• building and developing relationships with guests, assessing their needs and flexing style and approach appropriately?
• ensuring all repeat guests, priority members and VIP’s receive recognition and appreciation?
• following SOPs to ensure consistent hospitality for all guests
• maintaining a high level of product and service knowledge about all IHG hotels in your region and promote the hotel, products and services and IHG to all guests

Beyond that, you'll represent our company values and culture, ensuring that service excellence remains our top priority.

Other businesses may call this role Front Office Assistant or Food and Beverage Assistant, Guest Experience Assistant, Hotel Services Assistant.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

- Annual Conference Event and Awards

- Apprenticeships

- Robust career development opportunities and support for personal growth

- Attractive discounts across many major retailers, restaurants, and events

- Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!

- 50% off food and beverage while you stay in our hotels

- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

- FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

Ideally, you will have some previous experience in a fast-paced, customer facing role and passion for outstanding Customer Service. Due to the nature of the role the ability to anticipate guests needs is highly desirable. You will also be comfortable using a range of technology, including MS Office.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager / Guest Service Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

Service Care Solutions is working alongside a well-established law firm, based in Somerset, which needs a Private Client Solicitor to join their growing team. This is a fantastic opportunity for an ambitious solicitor with expertise in private client law to work on a diverse range of matters.

The salary for this role is £45,000 to £60,000. The salary will be dependent on PQE and interview performance.

Key Responsibilities Of The Private Client Solicitor Role:

• Manage a diverse range of private client matters, including wills, probate, trust administration, lasting powers of attorney, and estate planning.
• Build and maintain strong relationships with clients, offering them a high level of personal service and trust.
• Contribute to business development, including client retention and local networking.

Key Requirements:

• Qualified Solicitor (ideally 3+ years PQE) with experience in private client law.
• Strong knowledge of wills, probate, and estate planning matters.
• Excellent communication and client-facing skills, with the ability to explain complex matters in a clear, empathetic way.

Benefits Included With The Private Client Solicitor Position:

• Work-life balance: We offer flexible working arrangements and a supportive team culture.
• Career development: Opportunity for professional growth and training.
• Location: Enjoy living and working in beautiful Somerset - hybrid working

If this Private Client Solicitor role sounds like an opportunity of interest for you or someone you know, then please feel free to reach out to Hugh Barnes on 01772208969, or email Hugh.Barnes@servicecare.org.uk.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Customer Service Representative - Crewkerne
£28,000 - £30,000 per annum

Acorn by Synergie is currently seeking a new member to join their client's Customer Service team. At this established company, they produce top-quality products for their customers. And we need an enthusiastic individual to be the main point of contact for all customer inquiries regarding orders and deliveries.

We are looking for a passionate Customer Service Representative who takes pride in their work, and strives to provide the best service to their valued customers. With their fast-paced manufacturing environment, you will not only be dealing with purchase and sales orders from all customers but you will also have the opportunity to work closely with the production team. If you are a proactive and energetic individual with a positive attitude, then we want you to be a part of our growing team.

Key responsibilities:

- Handle purchase and sales orders from all customers
- Process orders accurately and efficiently
- Maintain inhouse sales order processing tracking system
- Serve as the main point of contact for all inquiries relating to orders and deliveries
- Provide regular updates to customers with the progress of their orders
- Communicate effectively with the production team to ensure timely delivery of orders
- Liaise with logistics partners to ensure smooth delivery of products to customers
- Resolve customer complaints and issues in a timely and satisfactory manner
- Provide exceptional customer service and build strong relationships with our clients

Qualifications and experience:

- Experience in a customer service role, preferably in a manufacturing environment
- Proficient in Microsoft Office suite, with strong excel skills
- Excellent communication skills, both written and verbal
- Strong organisational and multitasking abilities
- Ability to work independently and as a team player
- Proactive, with a positive attitude and exceptional problem-solving skills

Benefits -

26 days holiday plus B/H's
Yearly Discretionary Bonus
4 x salary death in service
Healthcare scheme
Finish at 3pm on Fridays

If you would like to find out more please click APPLY!

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

Funeral Service Crew
£12.40 per hour plus benefits
Part time 16 hours and 20 hours per week contracts available, we can discuss your preference and availability during your interview.
Working pattern: your shift will fall between Monday to Friday 8am to 5pm - as part of this role, you'll also be part of the on call rota to cover occasional weekends.
Taunton, TA2 7PW

No experience needed. You can apply for this job on your mobile in a few simple steps - no CV required.

You'll need a full manual UK driver's licence for this job.

Help families say the perfect goodbye to loved ones as part of our funeral service crew.

No experience? No problem. We provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.

At the Co-op, you'll be part of something meaningful. Join us today.

What you'll do

* collect the deceased from a range of locations and scenarios in a professional and empathetic manner
* bear coffins and drive funeral vehicles
* maintain the cleanliness of equipment and facilities, including vehicles
* prepare coffins and engrave name plates
* prepare the deceased in our care for viewings and the funeral

This role would suit people who have

* a full UK manual driving licence
* a sensitive approach to customer service with good attention to detail
* the ability to react calmly and compassionately in emotional circumstances
* the ability to perform the physical aspects of the role (manual lifting)

Why Co-op?

You'll get a fantastic benefits package including:

* 30% off Co-op branded products in our food stores all year-round
* 10% off other brands in our food stores all year-round (doubles to 20% on the Friday and Saturday after payday)
* discounts on other Co-op products and services
* 23 days holidays (pro rata, rising with service)
* a pension with up to 10% employer contributions
* access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day
* access to virtual GP and free eye tests
* endless career development opportunities including apprenticeships
* friendly, supportive team and the knowledge that you make a huge difference to your community
* access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it

At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities

Building an inclusive work environment

We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. 

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test.

If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

Service Care Solutions have an exciting opportunity working in partnership with a Housing Association who have a vacancy for a Grounds Maintenance Operative to join their team on a Temporary contract, where you'll be covering the Yeovil and surrounding areas.

We are looking for a proactive, great team player and someone with a good eye for detail who's looking for a new challenge.

Working within a team, you'll be responsible for the upkeep of the external communal areas, grass, shrubs and hedges. You may also be required to undertake soft landscaping/minor tree work.

You'll be covering sites across Slough, Windsor and Ascot from the main base in Slough and have the flexibility to plan your workload within a fortnightly round.

This is an excellent opportunity for an enthusiastic, self-motivated and well-driven individual looking to contribute to a dynamic and diverse team. Our client are always looking to improve and empower the lives of residents and communities they live in.

Don't worry about getting from site to site, as you will be provided with a company van.

If this is the opportunity you've been looking for, we'd like to hear from you!

What you'll need:

• Practical amenity horticultural knowledge & experience
• PA1 and PA6AW qualifications (desirable, but not essential)
• NPTC certification or equivalent (desirable, but not essential)
• A full driver's license (with towing license desirable)

Benefits available:

• Your van, PPE, and uniform will be provided
• Comprehensive training and development, including study support
• Staff recognition scheme

Additional benefits are available should you become a permanent member of the Housing Association team.

For more details on this role and to apply, please email Prakash on prakash.panchani@servicecare.org or call Prakash on 01772 208967.

Registered Service Manager - Chard Up to £39,624 Depending on Experience

Join Voyage Care and Feel Valued, we reward your dedication with:
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our residential service in Chard/Somerset. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Service Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Service Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience as a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.

Customer Service Administrator

Pallet Networks, Shepton Mallet

At Gregory Distribution, we are looking for a Customer Service Administrator who will be the primary point of contact for our Pallet Networks site in Shepton Mallet.

The position of Customer Service Administrator involves:

• You will be required to work closely with our customers to ensure the smooth running of the operation as a whole
• Coordinating daily service reports, daily/weekly conference calls with customers, and using various internal/external IT systems.
• Processing customer invoices and inputting invoice data on various systems.
• Managing customer relationships and associated administrative duties, including answering all queries via email, phone, and face to face.
• Production of KPI's and daily statistics.
• Investigating and resolving stock issues to ensure customer satisfaction.
• Liaising with the vehicle maintenance team and planning vehicle servicing and defect repairs.
• You will be the main point of contact for customers, drivers, and internal teams, so strong communication skills (both written and verbal) are essential.
• The job can be fast-paced and pressurised, but you will receive the support and training needed to be successful in the role.

Essential skills required for Customer Service Administrator:

• Previous experience of working in a similar role is advantageous but not necessary.
• Ability to communicate at all levels.
• Excellent organisational skills and prioritising workload.
• Attention to detail.
• Working to deadlines.
• Able to work as part of a team and on own initiative.
• MS packages to include, Word, Excel, PowerPoint and Outlook.

Why Gregory Distribution?

• Salary for Customer Service Administrator is between £24,000pa to £26,000pa, depending on experience.
• Hours of work are Monday - Friday, 09:30hrs - 18:30hrs.
• Additional holiday purchasing scheme*
• Retail discounts with Hapi*
• Retail Trust Wellbeing Support*
• Opportunity to develop your career within an expanding business.
• Excellent holiday allowance and company benefits.
• Life assurance, pension and sickness scheme*
• Christmas Savings Club*
• Black Circle Tyre discount*
• Leading industry qualifications*
• This vacancy is not entitled to the employee referral scheme.
• Free Uniform.
• Strong culture of teamwork.

So if you have the drive to be the best and want to be a part of a flourishing and ambitious company, apply now for this vacancy.

Please submit your application as soon as possible; due to the high volumes of applications we receive, and we reserve the right to close any adverts before the closing date once we have received sufficient applications.

The Gregory Group require all applicants to be eligible to work in the UK with no restrictions, as we are unable to offer sponsorship/work visas. You will be required to provide proof of Right to Work at interview stage.

Interested applicants for the Customer Service Administrator position should click the apply button below. For any queries in relation to the vacancy please contact our Recruitment Team on . Please take into account that our Recruitment Team work Monday to Friday 08:30hrs - 17:00hrs, so we will get back to you as soon as we can.

External Website Applications: You will be redirected to the Gregory Distribution Website where you can apply for this vacancy. You will be asked to complete a short application form and will receive email confirmation when it has been submitted.

Note to recruitment agencies: We prefer to recruit direct, but we do have a Preferred Supplier List for when we need a helping hand. We'll be in touch if we need you.

*Subject to terms and conditions

Field Service Engineer required to join an existing maintenance, fault-finding and installation team servicing the fire and security industry.
You will have electrical wiring skills ideally as a time served Electrician and a methodical approach to fault finding ideally with a demonstrated history of working in the security or fire industry.

Skills
Enterprise access and intrusion detection systems.
Security Infrastructure.
CCTV.
Intruder Alarms.
Access Control.

Responsibilities
Electronic security system maintenance, troubleshoot, test and repair.
Cabling, Technical Support, Physical Security and IP CCTV.
Electrical and Electronics Engineering across security systems.

To provide leadership to the Podiatry locality team including organisational, estates and individual line management of clinical team members. To link proactively with colleagues to ensure the smooth running of the service. To take an active role in the development of the Podiatry Service within the Trust. To ensure a high standard of Podiatry services are provided to patients referred by Consultants, GPs, A & E and other Health and Social Care Professionals. For full details, please see the job description

Registered Service Manager - Chard Up to £39,624 Depending on Experience

Join Voyage Care and Feel Valued, we reward your dedication with:
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our residential service in Chard/Somerset. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Service Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Service Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience as a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Job Title: Data Scientist (Generative AI)
Pay Rate: £450 per day
Hours Per Week: 37.00
Start Date: 28/10/2024
End Date: 31/03/2025
Start Time: 09:00
End Time: 17:00
Location: Remote or Hybrid working to suit candidate

Role Overview
We are seeking a highly skilled Data Scientist specialise in Generative AI to join a local authority team. The selected candidate will leverage Azure OpenAI Studio to develop and integrate AI models that can process various pieces of text, rationalise the data, and produce a consolidated draft output. This draft will then be evaluated by a human checker, creating a feedback loop that feeds back into the AI system for continuous improvement. This AI model will then need to be integrated back into operational service applications, ideally through the AI model being called by Python notebooks within Azure Synapse or Microsoft Fabric.

Responsibilities

• Develop and deploy Generative AI models using Azure OpenAI Studio.
• Integrate AI models into Python notebooks in Azure Synapse or Microsoft Fabric.
• Collaborate with data engineers and other key colleagues across the organization to ensure project success.
• Support junior data scientists by providing guidance, mentorship, and training.
• Maintain a high focus on the ethics and security of personal information throughout the project.

Skills and Abilities

• Strong background in Python and SQL.
• Proficiency in using Azure OpenAI Studio for Generative AI model development.
• Experience with Azure Synapse or Microsoft Fabric for integrating AI models into Python notebooks.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Strong communication skills for effective collaboration with colleagues and stakeholders.
• Commitment to ethical practices and the security of personal data.

Behaviours

• Proactive and self-motivated with a strong work ethic.
• Collaborative mindset with a focus on team success.
• Adaptable and flexible in a dynamic work environment.
• Detail-oriented with a commitment to delivering high-quality work.

To Apply:
Please send your CV to Lewis Ashcroft at Lewis.Ashcroft@servicecare.org.uk. or call 01772 208962 for more information