Total 40 customer service job vacancies in Blackburn, BB1 7DJ

Hours:

Salary:

Closing Date:

We are recruiting for a Customer Consultant at our Blackburn Branch.

You have the opportunity to join our team and become one of the faces of Skipton Building Society. We are also interested in who you are as a person. Why? Because our membership is made up of many different kinds of people and we want our employees to be just as diverse.

Our purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing.

You will be engaging in conversations to find out our customers’ needs, providing information to customers about our full savings range, products and services that we offer. By really listening to and getting to know our customers you will help them to review their circumstances and what their goals are, whether that be financial, family, retirement, peace of mind or even a new home and through this proactively identify the most appropriate products to suit their needs, all the while providing a straightforward, helpful service that lets your enthusiasm shine through.

Together, you can help us build a better Society

Who Are We?

Not just another building society. Not just another job.

We are the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We do not have shareholders; we are owned by our members.

Our colleagues say Skipton Building Society is a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.

Whatever your background, and whatever your goals, we will help you take the next step towards a better future.

Branch Life

Our branches are the heart of our local communities, however increasingly our customers want the flexibility of doing transactions online and engaging with us via the telephone and our contact centre. We can support all our customers calls from our branches via our telephony system. So, whether you are promoting a new product or resolving a problem, you will always place our customers’ needs at the heart of everything you do and provide a first-class service every time.

For our customers, you will be more than just the friendly face and voice of Skipton Building Society. You will be a listener, a problem solver and in time a fountain of knowledge to help them achieve their financial goals.

What Is In It For You?

• Annual discretionary bonus scheme: on average our Customer Consultants received an on-target bonus of 8% dependent on personal and company performance. This means you could receive a possible £1,790.00 per annum.

• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days after 5 years.

• Holiday trading scheme allowing the ability to buy and sell additional annual leave days

• Generous employer pension contributions – up to 10% per annum dependent on employee selection

• Access to the Lifeworks, via telephone or online 24/7. Giving free access to wellbeing apps, including Employee Assistance Programme and online employee discount platform including retailers, entertainment, eating out and travel.

• There are always initiatives to get involved with charities with two paid volunteering days for you to use each year.

What Will You Be Doing?

• Engaging, understanding and identifying customer needs through asking great questions, listening to customers specific circumstances and tailoring the relevant solution to their needs whilst ensuring the right outcome for the customer and the society.

• Acting as the first point of contact for customers in branch and over the phone with enthusiasm and a desire to help our customers.

• Proactively contacting our customers over the phone to identify and discuss their needs.

• Educate each customer on a range of products and services as well as the different communication channels they can utilise to engage with us directly.

• Use internal systems to ensure that a customer’s records are accurately maintained and are up to date, whilst ensuring vulnerable customers are identified and supported appropriately.

• Adhere to and understand the appropriate policies, standards, controls and limits of authority applicable to your role, supported by training, coaching and appropriate communication.

What Do We Need From You?

• Passion about delivering exceptional customer service

• Enjoy meeting new people and engaging in purposeful conversation

• Work well with others, with a ‘one-team’ mindset across multiple channels.

• Have excellent communication, engagement and listening skills

• React fast when the day gets busy and handle a wide variety of different customers – with excellent time management

• Are able to deliver outstanding customer service either from a face to face or a telephony background

• Are open to a broad range of activities even if outside of standard expectations

• Are able to grow, adapt and change accommodating business needs and priorities

Terms and Conditions: Permanent, 37 hours per week

Salary: Grade L, SCP 53-57 £63,875 - £68,468 per annum

Department: Adults & Health

Shortlisting date: TBC

Interview date: w/c 16th December 2024

Service Lead- Neighbourhoods and Integration

Terms and Conditions: Permanent, 37 hours per week, Grade L (£62,317 to £66,798, LGA Pay award pending)

Core area: Integrated Neighbourhood Social Work Teams

Blackburn with Darwen Borough Council is an exciting place to work. Our Adults & Health department have a proud record of achievement in supporting adults and communities within our borough. We do this by promoting independence, health, wellbeing and through safeguarding from harm. Following internal promotion of current post holder an exciting opportunity to join our Senior Leadership Team has become available for an experienced leader within Adult Social Care.

We are seeking candidates with strong experience, knowledge and a proven track record of management and leadership within Adult Social Care. The ideal candidate will have a depth of experience and knowledge across several key disciplines within statutory social care practice.

In addition to providing senior leadership to our services across Adult Social Care, this role will lead on relevant aspects of integration and service planning across the Place Based Partnership. This role is one of several Service Lead posts across the department and there is a requirement to work collaboratively to support the department.

You will have a positive attitude to transformation, innovation and growing new ways of working. You will work closely with senior colleagues within the department and the wider council and will have the credibility to be able to provide healthy challenge, reflection and to be able to influence the development of our services.

Adult Social Care works within increasingly integrated and collaborative partnerships with Health, the Voluntary Community and Faith Sector and partner provider organisations. Our partnerships are strong and continue to evolve to best meet the needs of our population and address health inequalities. We prioritise a person centred, strength-based approach to working with our communities to support them to become more resilient, stronger and more prosperous. We have embraced modern ways of working, are open to new ideas and innovation and the use of emerging technology and digital services.

For more information, please see attached Key Requirements documents and/or contact Brendan Gray, Head of Service, Brendan.gray@blackburn.gov.uk for an informal conversation.

Please note this advert may be closed early if a successful candidate is recruited prior to the application closing date.

For further information and to apply: https://shorturl.at/sb3yK

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Field Service Engineer (Mobile Mechanic/Vehicle Technician)

Blackburn

8am to 4.30pm, Monday to Friday

£33,000 - £35,000 Starting Salary (OTE £45,000 if desired)

Benefits: Paid Door to Door Travelling Time + Lots of Overtime at 1.5 and 2.0 + Fully Expensed Ford Transit Custom Van (can be used for personal use) + Fuel Card + 6% Employer and 4% Employee Pension + Training Package + 25 Days Holiday + Bank Holidays + IT Equipment + Uniform and Washed Weekly + Shopping/Discount Vouchers

Field Service Engineer role available in a highly successful and international manufacturer of forklift trucks. This is an ideal role for Vehicle Technicians looking for new industry in a local field based role offering comprehensive on the job training, extensive benefits package and progression routes.

The Field Service Engineer role will be suitable for engineers from any kind of plant, cars, forklifts, HGV, agricultural or similar equipment. You need to demonstrate mechanical service and repair skills, ideally have engine diagnostic and some basic electrical skills. No minimum qualification in required in this role.

The company are a manufacturer of forklift trucks. Part of a team, you'll be responsible for carrying out planned maintenance and breakdown coverage on a range of forklifts and associated equipment. No stay away or extensive travel is required. There is a lot of overtime if desired which is mostly in the week as opposed to weekends.

The Field Service Engineer Role in Brief:

*Carry out PPM and breakdown on materials handling machinery on a field service engineering basis
*Reactive breakdown coverage within the allocated geographical area
*Complete comprehensive training to get fully competent on all machinery and equipment
*Spares placed in van overnight

The Person Required:

*Plant, forklifts, HGV, agricultural or similar equipment, automotive technicians/motor trade will also be suitable
*Engine diagnostics and some basic electrical skills

Head of Finance

Local Authority Blackburn

Monday to Friday 09:00-17:00

3 Days required in the office (2 Days Remote)

Salary Negotiable - (£500-£700pd) Dependent on Experience

Job Purpose

You will take responsibility for our finance teams and performance monitoring team developing the plans necessary to deliver excellent services to our residents. You will have the opportunity to influence the direction of the services and support our staff to make the continuous improvements needed to enable our services to flourish.

The successful applicant will play a vital role in supporting the development of our social care and public health services, offering inspiring leadership to our teams and influencing the strategic direction of our services linked to regulatory and business plan requirements. We are on an improvement journey and have brought together a range of services including for example commissioning, finance and performance, which with your expertise, will support the Directorate to operate within budgets and evidence compliance with a range of regulated activities.

Main responsibilities

• Collaborate with internal and external partners to design and deliver integrated services, ensuring efficient budget use.
• Develop and improve financial, performance, and business systems for managing contracts, focusing on outcomes and quality.
• Ensure commissioned services are high-quality, cost-effective, and people-centered with ongoing quality assurance.
• Lead Adult Social Care Finance, Performance, Direct Payments, and Complex Care teams to drive service improvements and align with public health strategies.
• Ensure compliance with Local Authority systems, including risk management, performance monitoring, and workforce planning.
• Manage multiple Council budgets and funding streams effectively.
• Represent the council in key meetings and with health sector partners to ensure collaborative service delivery.
• Drive innovation and continuous improvement to achieve positive outcomes for citizens.
• Provide leadership, fostering employee development, wellbeing, and proactive health management.
• Provide timely information to stakeholders to monitor performance and progress towards strategic goals.

Requirements for the role

• Must be able to attend the office 3 days per week (Flexibility on the days)
• Must be a Qualified Accountant (ACA, ACCA, CIPFA)
• Must have significant experience within Adult Social care at a Senior Level
• Or similar significant NHS experience

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208969

Service Care Solutions are working alongside a successful law firm, based in Blackburn, which needs a Commercial Property Solicitor to join its expanding team. This is a perfect opportunity to grow your experience in the legal field and progress in your career.

This role pays a competitive salary of £40,000 - £50,000 annually depending on experience.

Responsibilities:

• Provide legal advice on all aspects of commercial property law, including acquisitions, disposals, leases, and development.
• Counsel clients on property management, landlord-tenant issues, financing, joint ventures, and development projects.
• Handle your own caseload from start to completion in Commercial Property.

About you:

• 3-5 years PQE in Commercial Property law
• Strong communication skills
• Experience in commercial law and Property Law.
• Qualified Solicitor, Barrister or Legal Executive with experience in Commercial Property

Benefit:

• Hybrid working
• Holiday Pay
• Bonus Scheme
• Pay rise

If this Commercial Property Solicitor role sounds like an opportunity that is right for you or someone you know, then don't hesitate to get in touch with Aanisah Khan via email, Aanisah.Khan@servicecare.org.uk, or via phone at 01772208969 .

We also welcome referrals for this position, where a successful recommendation would be worth £250.

General Labourer
Blackburn
Monday - Thursday: 7:30 am - 4:30 pm, Friday: 7:30 am - 12:30 pm
£12 per hour
Temp - Perm

Job Description:
We are looking for a motivated and reliable General Labourer to join our team in Blackburn. This is a full-time position with regular daytime hours, offering a fantastic opportunity to work in a supportive environment.
Key Responsibilities:

• General labour duties, including material handling, cleaning, and maintaining the workspace.
• Assisting with loading and unloading of goods.
• Operating a Counterbalance Forklift Truck (FLT) safely and efficiently.
• Supporting the production team with various tasks as required.
• Adhering to all health and safety regulations in the workplace.
• Clean Valid UK driving license (no points).

Requirements:

• Valid Counterbalance FLT license is essential.
• Previous experience in a similar role is preferred but not essential.
• Strong work ethic and ability to work well within a team.
• Good physical condition, as the job involves manual handling.
• Reliable, punctual, and safety conscious.
• Clean UK Driving License

Benefits:

• Regular daytime hours with an early finish on Fridays.
• Opportunity for overtime.
• Friendly and supportive working environment.
• Opportunities for career progression and additional training.

If you're a hardworking individual with an FLT license and you're ready to take on a new challenge, we'd love to hear from you!
The Package
This is a temporary, General Labourer role,39 hours per week for an initial 3 months, covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent.

Referral Bonus
If this Temporary General Labourer role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this General Labourer, please send your CV mickey . stepans @ service care . org . uk or call me on 01772 208 967 discuss the vacancy in more detail.
Also, if this General Labourer role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.

Mechanical Fitter - Blackburn
Monday - Thursday: 7:30am - 4:30pm, Friday: 7:30am - 12.30pm
Pay Rate: £13 - £15 per hour (depending on experience)
Temp - Perm

We are looking for a skilled Mechanical Fitter to join our team in Blackburn. This is a fantastic opportunity to work within a well-established company offering great hours, competitive pay, and a supportive work environment.

Mechanical Fitter Key Responsibilities:

• Assemble, install, and maintain mechanical systems and machinery.
• Read and interpret engineering drawings and technical plans.
• Conduct fault finding, repairs, and regular maintenance on mechanical equipment.
• Ensure all work is completed to high standards and within safety guidelines.
• Work both independently and as part of a team to meet project deadlines.

Mechanical Fitter Requirements:

• Proven experience as a Mechanical Fitter.
• Ability to read and interpret technical drawings and specifications.
• Strong problem-solving skills and attention to detail.
• Knowledge of health and safety procedures related to mechanical fitting.
• Ability to work effectively within a team and meet project targets.

Benefits:

• Competitive hourly rate (£13 - £15 depending on experience).
• Early finish every Friday!
• Opportunities for growth and skill development.
• Positive and collaborative work environment.

If you're a talented and experienced mechanical fitter looking for your next challenge, apply today!

The Package
This is a temporary, Mechanical Fitter role,37.5 hours per week for an initial 3 months, covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent.

Referral Bonus
If this Temporary Mechanical Fitter is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Mechanical Fitter role, please send your CV mickey . stepans @ service care . org . uk or call me on 01772 208 967 discuss the vacancy in more detail.
Also, if this Mechanical Fitter role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.

MIG and TIG Welder/Fabricator - Blackburn
Monday - Thursday: 7:30am - 4:30pm, Friday: 7:30am - 12.30pm
Pay Rate: £13 - £15 per hour (depending on experience)
Temp - Perm

We are seeking a skilled MIG and TIG Welder/Fabricator to join our dynamic team in Blackburn. This is an excellent opportunity to work in a friendly and supportive environment with competitive pay and a great work-life balance.
Welder/Fabricator Key Responsibilities:

• Perform MIG and TIG welding to a high standard.
• Fabricate components according to technical drawings and specifications.
• Inspect and test welds to ensure quality and precision.
• Maintain and operate welding equipment safely.
• Work as part of a team to meet production deadlines.

Welder/Fabricator Requirements:

• Proven experience as a MIG and TIG welder/fabricator.
• Ability to read and interpret engineering drawings.
• Strong attention to detail and commitment to producing quality work.
• Knowledge of welding safety protocols.
• Excellent time management and teamwork skills.

Benefits:

• Competitive hourly rate (£13 - £15 depending on experience).
• Early finish on Fridays!
• Opportunities for career development and training.
• Friendly and supportive work environment.

If you're a dedicated and experienced welder/fabricator looking to take the next step in your career, we'd love to hear from you!
The Package
This is a temporary, Welder/Fabricator role,39 hours per week for an initial 3 months, covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent.

Referral Bonus
If this Temporary Welder/Fabricator role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Welder/Fabricator role, please send your CV mickey . stepans @ service care . org . uk or call me on 01772 208 967 discuss the vacancy in more detail.
Also, if this Welder/Fabricator role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.

CAD Designer
Blackburn
Monday - Thursday: 7:30 am - 4:30 pm, Friday: 7:30 am - 12:30 pm
Temp - Perm
£25 000- £30 000 depending on experience

We are seeking a skilled CAD Designer to join our dynamic engineering team in Blackburn. This full-time role offers the chance to work on exciting projects within a fast-paced and innovative environment.
Key Responsibilities:

• Create accurate and detailed 2D and 3D CAD drawings for engineering projects.
• Collaborate with engineers and other team members to develop design concepts and solutions.
• Ensure all designs comply with industry standards and client specifications.
• Revise and update existing drawings based on feedback or design changes.
• Work closely with the production team to ensure designs are feasible and effective.
• Provide technical support and assist in the planning of projects.

Requirements:

• Proficiency in CAD software (e.g., AutoCAD, SolidWorks, or similar).
• Previous experience working as a CAD designer in an engineering or manufacturing environment.
• Strong understanding of engineering principles and design processes.
• Excellent attention to detail and ability to produce high-quality, accurate designs.
• Ability to work both independently and as part of a team.
• Good communication skills and ability to liaise with clients and colleagues.

Benefits:

• Regular daytime hours with an early finish on Fridays.
• Competitive salary based on experience.
• Opportunity for professional development and career progression.
• A supportive and collaborative working environment.
• Work on a variety of exciting engineering projects.

If you are a creative and detail-oriented CAD Designer looking for your next opportunity, we'd love to hear from you!
The Package
This is a temporary, CAD Designer role,39 hours per week for an initial 3 months, covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent.

Referral Bonus
If this Temporary CAD Designer role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this CAD Designer role, please send your CV mickey . stepans @ service care . org . uk or call me on 01772 208 967 discuss the vacancy in more detail.
Also, if this CAD Designer role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.

We are currently seeking an experienced and versatile Practice Nurse to join us on a locum basis. This role is available immediately and will continue until March 2025. The position involves working 2 to 5 days per week

Here are some key details:

Job Title: Practice Nurse
Location: Blackburn
Type: Locum
Dates/Days Available: 2 to 3 days per week, starting ASAP until March 2025
Rates/Fees: upto £32 per hour Ltd
£250 Welcome Bonus
£750 refer a friend bonus

Key Responsibilities:

• Provide comprehensive nursing care to patients, including assessment, diagnosis, and treatment.
• Perform essential Cytology procedures and manage long-term conditions.
• Support the practice team with various clinical tasks and patient care needs.
• Maintain accurate patient records and ensure high standards of care in line with practice policies and procedures.

Essential Skills and Experience:

• Proven experience as a Practice Nurse in a clinical setting.
• Expertise in Cytology and managing long-term conditions.
• Strong communication skills and the ability to work effectively within a team.
• Flexibility to adapt to various clinical needs and patient requirements.

Benefits of Service Care Solutions:

• Four-weekly payroll runs
• £250 training allowance
• Excellent pay rates and referral bonuses
• Specialist health consultants offering a single point of contact
• Frequent notifications for upcoming opportunities via text and email
• Ltd & PAYE payment options available
• Nationwide provider of mental health staff to over 40 NHS trusts and 200+ local authorities
• FREE DBS disclosures via fast-track online services
• FREE Occupational Health Check and Immunisations

Interested?
To learn more, call me at 01772 208 963 or submit your CV detailing your experience to scott.marsh@servicecare.org