Total 304 Manager customer service job vacancies in coventry west midlands cv1 4fs

PERSOLKELLY are in partnership with our client based in Alexandria who are a innovative homewares wholesaler, specialising in all homeware and dcor.
Due to expansion, the team are now looking for an experienced Customer Service Manager to report directly to the Director and be a vital addition to their clients, customers, and project teams.
About the role
The Customer Service Manager role is primarily responsible for contributing to the continuous improvement of staff capability and improvement of the customer experience.
Key Responsibilities:

Provide coaching to team members to ensure the team provides a consistently high standard of customers and stakeholders.
Conduct regular side-by-side call & order management observation.
Subject matter expert, & compliance, to the business policies and procedures
Utilize knowledge to monitor, coach and continuously improve team performance.
Subject matter expert, and multi-skilled, across all B2B customer
... Click here to view more detail / apply for Customer Service Manager

MAYDAY Recruitment is seeking a  Customer Experience Team Leader  to manage and develop a team of customer service professionals in a leading healthcare organization in North Ryde.
In this role, you'll focus on driving operational success, ensuring high-quality customer interactions, and fostering a culture of continuous improvement. You will be a key leader, responsible for coaching and guiding your team to deliver exceptional service and meet performance targets.
What's in it for you?

Maternity leave cover until January , based full time in the office in North Ryde
$88,000 salary package
Opportunity to lead a dedicated and diverse team of contact centre operators.
Drive real impact in customer satisfaction and operational efficiency.
Continuous learning and professional growth opportunities.
Enjoy working in a supportive, innovation-driven work environment.
Main responsibilities include:

Lead, coach, and develop a team of customer experience specialists.
... Click here to view more detail / apply for Team Leader ? Customer Service

01st November,

Join our newest property at UniLodge Kensington
Drive an outstanding resident experience and contribute to our great culture
Permanent Full Time, 38 hours across a Monday to Friday roster
At UniLodge you will have the opportunity to build a rewarding career, by growing your skills and capability with Australia and New Zealands leading provider in student accommodation. Our operation is on an exciting growth trajectory, with a portfolio of close to 140 properties and hotels. As we grow, were seeking people who will enrich our culture and bring their unique perspectives and experiences to help UniLodge Group become even better. Join us and embark on an exciting journey to be the operator of choice.
   
What role will you play
   
As the Customer Service Manager, you will be responsible for leading the front-line team in the efficient and effective
... Click here to view more detail / apply for Customer Service Manager ? UniLodge Kensington

PERSOLKELLY are in partnership with our client based in Alexandria who are a innovative homewares wholesaler, specialising in all homeware and dcor.
Due to expansion, the team are now looking for an experienced Customer Service Manager to report directly to the Director and be a vital addition to their clients, customers, and project teams.
About the role
The Customer Service Manager role is primarily responsible for contributing to the continuous improvement of staff capability and improvement of the customer experience.
Key Responsibilities:

Provide coaching to team members to ensure the team provides a consistently high standard of customers and stakeholders.
Conduct regular side-by-side call & order management observation.
Subject matter expert, & compliance, to the business policies and procedures
Utilize knowledge to monitor, coach and continuously improve team performance.
Subject matter expert, and multi-skilled, across all B2B customer
... Click here to view more detail / apply for Customer Service Manager

CUSTOMER DEVELOPMENT MANAGER


Ideal for someone looking to progress their career as a relationship manager.
Competitive annual salary of $70k per year Super.
Incredible mentorship and training provided to upskill and ensure you succeed to fast track your career.
 
WOW Recruitment is looking for a Customer Development Manager here in Sydney. Our client is one of the world?s leading suppliers of graphic design and marketing collateral with a presence in 20 countries.
 
WHAT YOU WILL DO


To open mutually beneficial trading relationships with new and existing accounts.
Ensure that Company Information Systems (CRM) are maintained and updated to reflect customer engagements and needs.
Qualify customer potential in line with companies SP&E process to enable account assignment.
To maintain a high level of service in all dealings with both internal and external customers and colleagues.
Provide
... Click here to view more detail / apply for Customer Development Manager

Complex Care Service Manager

Wolverhampton - Office and field based with shared on-call requirement

£30000 to £35000

Are you a dedicated and experienced care professional ready to make a real difference?

We're seeking a dynamic Complex Care Service Manager to join our established team in Wolverhampton. You'll play a crucial role in providing exceptional care to individuals with complex needs, enabling them to thrive in their own homes

What You'll Do:

Lead with Compassion: Oversee the delivery of high-quality care, ensuring the well-being of our service users.

Develop and Empower: Mentor and support a team of dedicated care professionals, fostering a positive and supportive work environment.

Ensure Excellence: Maintain the highest standards of care, adhering to all relevant regulations and guidelines.

Effective Management: Manage complex care packages, including risk assessments and care planning.

Strong Communication: Build strong relationships with service users, families, and healthcare professionals.

Administrative Proficiency: Efficiently manage administrative tasks, including record-keeping and reporting.

What You'll Need:

Proven Experience: Previous experience in complex care, ideally within a home care setting.

Qualifications: Level 3 in Health and Social Care or equivalent.

Clinical Expertise: Knowledge of complex care needs, such as tracheostomy, ventilation, bowel care, and PEG feeding.

Leadership Skills: The ability to inspire and motivate a team.

Strong Communication: Excellent verbal and written communication skills.

Reliable Transport: A full UK driving license and access to your own vehicle.

What We Offer:

Competitive Salary: £30,000 - £35,000 per year.

Career Progression: Opportunities for professional development and advancement.

Supportive Team: A friendly and collaborative work environment.

Rewarding Work: The satisfaction of making a real difference in people's lives.

Ready to Make a Difference?

If you're passionate about providing exceptional care and ready to take on a challenging and rewarding role, apply now!

Be a part of the Energy Evolution.
Innovative technologies, sustainable solutions. Halliburton is leading the energy evolution by leveraging our work class technical expertise, resources and versatile capabilities as the world transitions to a sustainable energy future.
• Rotational role into Roma, QLD
• Supportive working environment

About the role
You will mainly be responsible for promoting the best practice delivery of services for the Production Enhancement division. This will involve coordinating the Job Safety Analysis (JSA) and safety meetings, and the rigging up and down of Production Enhancement service line equipment.

Key Responsibilities
• supervises assigned wellsite staff engaged in the delivery of the PSL's services and products
• Leads employee behavior and role-based competency by mentoring and developing to achieve excellence in PSL Service Quality and HSE performance
• Champions Halliburton and customer Health, Safety and Environment (HSE)
• Assists in implementation of new technology
• Evaluates service quality within assigned work area with the goal of improving performance
• Responsible for the overall execution of the job
• Provides technical expertise and solutions to the customer
• Performs follow-up activities regarding job performance
• Coordinators the Rig up/Rig down of Frac equipment
• Current HC driving license minimum (Essential)
• Minimum 5+ years experience in relevant Production Enhancement operations.
• Adherence to standard procedures and HSE requirements
• Flexible and able to work in dynamic environment
• Can work well within a team

Safety Matters
We start every meeting at Halliburton with a relevant safety moment. This prioritizes safety and sparks thinking and discussion about following safe practices in the workplace, job site, and beyond. These engaging discussions often lead to new safety moment ideas, which help protect our employees, customers, and their work environments.
Great Minds don’t always think Alike

We understand that diversity and inclusion matters. The Halliburton community spans more than 70 countries. We have more than 40,000 employees comprising 130 different nationalities, a four- or five-decade range of experience levels, thousands of different combinations of educational backgrounds, all races, male and female. Our Company represents diversity on a global scale, and maintaining a diverse workforce is an integral part of our long-term business plan.
We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.

Compensation + Benefits
• Annual base salary + Field rates
• Private health insurance discounts + Salary continuance insurance
• EAP services for employees + families
• Employee discounted stock purchase plans

Please note, in order to be successfully considered for this role you must complete all pre-screening questions and undergo pre employment medicals.

Note: Halliburton does not ask individuals to pay money to apply or be considered for employment or to provide sensitive personal data without first submitting a job application through our secure, online portal. If you are asked to do either, do not respond

Annual Base Salary: $90,000 to $110,000 + Field Rates

25th November,
Purpose of the role  As a Service Manager, you will play a crucial role in overseeing the delivery of services to people we support across several houses to enable them to live well at home, participate in their community, and achieve their goals. You will lead your team to deliver high standards of practice while embedding and living your passion for social inclusion for people living with disability.  The role is in Guilford and is responsible for managing SIL supports for up to 20 clients living across 4 homes co located together. You will have a Service Coordinator directly reporting to you.  The frontline team responsible for providing supports under your management will consist of approximately 55 Nursing Staff and Support Workers.     Why Join Team Achieve? Achieve Australia takes deliberate steps to hire people from a wide range of backgrounds and life experiences. We
... Click here to view more detail / apply for Disability Service Manager

Complex Care Service Manager

Wolverhampton - Office and field based with shared on-call requirement

£30000 to £35000

Are you a dedicated and experienced care professional ready to make a real difference?

We're seeking a dynamic Complex Care Service Manager to join our established team in Wolverhampton. You'll play a crucial role in providing exceptional care to individuals with complex needs, enabling them to thrive in their own homes.

What You'll Do:

• Lead with Compassion: Oversee the delivery of high-quality care, ensuring the well-being of our service users.
• Develop and Empower: Mentor and support a team of dedicated care professionals, fostering a positive and supportive work environment.
• Ensure Excellence: Maintain the highest standards of care, adhering to all relevant regulations and guidelines.
• Effective Management: Manage complex care packages, including risk assessments and care planning.
• Strong Communication: Build strong relationships with service users, families, and healthcare professionals.
• Administrative Proficiency: Efficiently manage administrative tasks, including record-keeping and reporting.

What You'll Need:

• Proven Experience: Previous experience in complex care, ideally within a home care setting.
• Qualifications: Level 3 in Health and Social Care or equivalent.
• Clinical Expertise: Knowledge of complex care needs, such as tracheostomy, ventilation, bowel care, and PEG feeding.
• Leadership Skills: The ability to inspire and motivate a team.
• Strong Communication: Excellent verbal and written communication skills.
• Reliable Transport: A full UK driving license and access to your own vehicle.

What We Offer:

• Competitive Salary: £30,000 - £35,000 per year.
• Career Progression: Opportunities for professional development and advancement.
• Supportive Team: A friendly and collaborative work environment.
• Rewarding Work: The satisfaction of making a real difference in people's lives.

Ready to Make a Difference?

If you're passionate about providing exceptional care and ready to take on a challenging and rewarding role, apply now!

Please note that this advert may close early should sufficient applications be received, so early application is advised. Please include a cover letter with your application, outlining how you feel you meet the requirements of the role. WithYou is part of a consortium and our team in Lambeth is recruiting for a Service Manager, to join them in providing high quality recovery care to a diverse service user group. If you are a dynamic leader, who can inspire others to make a difference for their clients using a compassionate and collaborative approach, we want to hear from you. The Service Manager will directly link in with both the Head of Partnerships for WithYou and the Addictions Borough Lead, as lead providers, to ensure clear communication and a mutually agreed delivery of service. As Service Manager, you will be responsible for collaboratively leading the team to ensure a high level of performance by meeting targets and KPIs set, whilst creating a supportive and inclusive environment for our staff team. This post requires excellent leadership skills to work innovatively and confidently, supporting staff in high performing recovery work, overseeing quality assurance and safeguarding and with the capacity to work within competing demands and tight timescales. Safeguarding those we provide our services to, sharing your concerns and putting the right interventions in place is key to the success of this role. You will work with a dedicated team of people, building strong relationships with other agencies to deliver the comprehensive support needed by those using our services. You will lead your team, providing development and clear direction aligned with the organisational aims and be a strong advocate for WithYou externally, maintaining and building our profile as you go. This is a permanent, full-time role working 37.5 hours per week. Essential Skills The most important thing you can bring to this role is clear and inspirational leadership. We're open to discussions with candidates working in leadership roles outside of the drug and alcohol arena - for example, in mental health or housing. We're most interested in your ability to demonstrate motivational leadership skills, with the drive to promote staff development and retention. You'll have the support of an exceptional Head of Partnerships and a wider team of experienced and dedicated stakeholders across the organisation. If you have experience managing comparable services, as either an established manager or in a team leader or similar capacity and you are looking for the next step up in your career, we would welcome your application and a further discussion. You should also have: A track record of successfully working in joint ventures and partnerships A proven track record of creating and maintaining a strong performance management culture Evidence of placing service users at the heart of an organisation Ability to develop and lead a cohesive team Ability to interpret evidence and analyse problems to create viable sustainable solutions Strong interpersonal skills and ability to quickly establish credibility and/or make a positive impact Strong communication skills, both verbal and written A full job description and person specification is available on request. As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans. Desirable Skills About Company Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health. At We Are With You we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We provide a free and confidential service without judgement to more than 100,000 people a year. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support. We Are With You. #IND HP

Senior IT Service Manager

DWP. Digital with Purpose.

In recent years in DWP we have brought our IT in-house, introduce elements such as automation and self-service to our digital services, and accelerate the adoption of public cloud.

We want to build on this success with your help.

In this role, as an Senior IT Service Manager you will drive analysis and resolution of complex issues, enlisting support and escalating where appropriate to relevant IT service functions as part of one of the biggest IT estates in the UK.

You own stakeholder relationships and make sure that Products and Services are delivering the best value for money in meeting business and user requirements and are able to offer guidance and respond effectively to queries about (for example) Product/Service design and policy.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

Delivery. Work. Projects.

As a Senior IT Service Manager, you will be responsible for delivering high-quality and value-driven support for digital products and services that are used by millions of people and around 100,000 DWP colleagues.

Your role is all about making that service levels meet agreed targets, managing end to end service performance, and overseeing contracts with third party suppliers.

You'll monitor third-party supplier compliance with SLAs through regular reporting and analysis, ensuring services meet user requirements and deliver value for money.

We're hiring you because you are good at what you do, and you can make us better. You will share your data domain knowledge and experience to drive IT strategy, including defining the tools and techniques most appropriate for the environment.

You will also:

• Set objectives, oversee junior team members, and delegate service management tasks, acting as a point of escalation.

• Implement ongoing service improvements aligned with quality, risk, and security standards.

• Ensure that new or updated products are smoothly integrated into live service with adequate support and meet customer expectations.

Additional Duties:

On-Call Support: Provide out of hours major incident support on a 24/7 rota basis (on-call payments apply)

The skills and experience you need:

• Proven IT service management experience, preferably within a framework such as ITIL.
• Strong stakeholder management, with a history of successful collaboration and negotiation.
• Independent capability in managing digital products/services and reporting.
• High accuracy and attention to detail in service delivery and customer support.
• Experience in budgeting and financial forecasting.
• Knowledge of Notification and Document Repository services is beneficial

Preferred Qualification:

ITIL 4 certification is encouraged for applicants. If you don't have it, don't worry, you can work towards it here as part of our commitment to learning and development.

Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. whichever is most convenient for you.

Hybrid Work: We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model, with some time at home and some time in a hub with the team.

Pay: We offer competitive pay from £42,614 to £45,081

Pension: You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%, worth up to £13,000 a year.

Holidays: You'll get a generous leave package starting at 26 days rising to 31, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

Our broad benefits package is built around your work-life balance and includes:

• Flexible working, flexi hours and flexi days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring and career progression opportunities.

Process.

Stage 1: Application

Stage 2: Interview

We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES.

Click apply now to see the full job description and get started with the next step in your career at DWP Digital.

Proud member of the Disability Confident employer scheme

Join Australia's fastest-growing company in Smart Metering Solutions.
Exciting role to lead post-sale and delivery teams across SEA & ANZ.




About Our Client

Our client is a large multinational organisation in the Smart Metering industry with a strong presence in ANZ & SEA. With a commitment to innovation and sustainability, our client is recognised for its quality products and exceptional service delivery across ANZ & SEA.



Job Description


Be the first POC for clients, leading project and service delivery across ANZ & SEA, ensuring client success.
Develop strategies to enhance delivery and drive upsell opportunities.
Collaborate with sales to maximize client satisfaction and growth.
Oversee project budgets and timelines to meet objectives.
Implement effective project management practices.
Ensure compliance with industry standards.
Mentor the delivery



... Click here to view more detail / apply for Customer Success Manager

Senior IT Service Manager

DWP. Digital with Purpose.

In recent years in DWP we have brought our IT in-house, introduce elements such as automation and self-service to our digital services, and accelerate the adoption of public cloud.

We want to build on this success with your help.

In this role, as an Senior IT Service Manager you will drive analysis and resolution of complex issues, enlisting support and escalating where appropriate to relevant IT service functions as part of one of the biggest IT estates in the UK.

You own stakeholder relationships and make sure that Products and Services are delivering the best value for money in meeting business and user requirements and are able to offer guidance and respond effectively to queries about (for example) Product/Service design and policy.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

Delivery. Work. Projects.

As a Senior IT Service Manager, you will be responsible for delivering high-quality and value-driven support for digital products and services that are used by millions of people and around 100,000 DWP colleagues.

Your role is all about making that service levels meet agreed targets, managing end to end service performance, and overseeing contracts with third party suppliers.

You'll monitor third-party supplier compliance with SLAs through regular reporting and analysis, ensuring services meet user requirements and deliver value for money.

We're hiring you because you are good at what you do, and you can make us better. You will share your data domain knowledge and experience to drive IT strategy, including defining the tools and techniques most appropriate for the environment.

You will also:

• Set objectives, oversee junior team members, and delegate service management tasks, acting as a point of escalation.

• Implement ongoing service improvements aligned with quality, risk, and security standards.

• Ensure that new or updated products are smoothly integrated into live service with adequate support and meet customer expectations.

Additional Duties:

On-Call Support: Provide out of hours major incident support on a 24/7 rota basis (on-call payments apply)

The skills and experience you need:

• Proven IT service management experience, preferably within a framework such as ITIL.
• Strong stakeholder management, with a history of successful collaboration and negotiation.
• Independent capability in managing digital products/services and reporting.
• High accuracy and attention to detail in service delivery and customer support.
• Experience in budgeting and financial forecasting.
• Knowledge of Notification and Document Repository services is beneficial

Preferred Qualification:

ITIL 4 certification is encouraged for applicants. If you don't have it, don't worry, you can work towards it here as part of our commitment to learning and development.

Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. whichever is most convenient for you.

Hybrid Work: We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model, with some time at home and some time in a hub with the team.

Pay: We offer competitive pay from £42,614 to £45,081

Pension: You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%, worth up to £13,000 a year.

Holidays: You'll get a generous leave package starting at 26 days rising to 31, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

Our broad benefits package is built around your work-life balance and includes:

• Flexible working, flexi hours and flexi days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring and career progression opportunities.

Process.

Stage 1: Application

Stage 2: Interview

We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES.

Click apply now to see the full job description and get started with the next step in your career at DWP Digital.

Proud member of the Disability Confident employer scheme

Job Description


Be the first POC for clients, leading project and service delivery across ANZ & SEA, ensuring client success.
Develop strategies to enhance delivery and drive upsell opportunities.
Collaborate with sales to maximize client satisfaction and growth.
Oversee project budgets and timelines to meet objectives.
Implement effective project management practices.
Ensure compliance with industry standards.
Mentor the delivery team to boost performance.
Conduct regular team performance and progress reviews.


... Click here to view more detail / apply for Customer Success Manager

Assistant Automotive Service Centre Manager required in Bristol.

- Starting salary up to £29-33,000 per annum with around £1,800+ additional annual bonus potential.
- Mon-Fri 8:30am-5:30pm and 1 in 2 Sat 8:30am-4:00pm.

Our client, one of the UK's largest automotive service centre/tyre retailers with multiple centres nationwide, is currently recruiting for an experienced Assistant Centre Manager in Bristo.

Reporting to the Centre Manager and working alongside a small workshop team, as an Assistant Centre Manager, your responsibilities will include:

- Assist the Centre Manager in the operation and daily running of the centre.
- Play a key part in achieving targets including key performance indicators.
- Maximising workflow through the workshop to achieve maximum efficiencies.
- Oversee the maintenance of stock values within the centre.
- Ensuring all Health and Safety requirements are adhered to.
- Implement and enforce company policies and procedures.
- Offer and deliver excellent customer service.
- Assisting with the training and mentoring of employees.

To be eligible you will need to hold commercial experience with a proven background within the automotive sector at a supervisory/management level. You will have the ability to lead and manage a team of individuals, the ability to demonstrate success in developing and maintaining a positive sales culture, a strong customer focus with the ability to encourage the team to deliver a consistent and positive customer experience, and experience in maximising sales whilst controlling costs, compliance with centre and management standards. A UK driving licence with minimal points is mandatory.

What's in it for you? For your hard work as an Assistant Centre Manager, our client is offering:

- Starting salary up to £29-33,000 per annum.
- Uncapped centre performance-related bonus scheme around £1,800+ per annum.
- Overtime is subject to availability and paid at a standard rate.
- 32 days annual leave allowance (including the bank holidays).
- Access to in-house training and development.
- Contributory workplace pension scheme alongside various other company benefits.
- Chance to work with the UK's fastest-growing tyre retailer.
- Working hours from 8:30am-5:30pm Monday to Friday and 1 in 2 Saturdays 8:30am-4:00pm.

If you are interested in hearing more about this Assistant Service Centre Manager job in the Bristol area, please contact Hamish Lowrie at Perfect Placement Today.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,500 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.