Total 61 Senior Executive customer service job vacancies in coventry west midlands cv1 4fs

Are you based in the Horsham area?

Do you have a passion for working with people and enjoy a fast paced and varied role?

We're on the hunt for a Senior Customer Service Advisor to join our team in Jewson Partnership Solutions Horsham, who's as passionate about great service as we are! This is a multi-skilled role covering all areas of our branch, giving you opportunity to learn and develop within the team.

Jewson Partnership Solutions (JPS) specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Working Hours: 42.5 hours per week - 7:30am-5pm Monday-Friday

Location: Jewson Partnership Solutions, Unit 3&4 Oakhurst Business Park, Wilberforce Way, Southwater, Horsham, RH13 9RT

What you'll be doing:

This is a vital and multiskilled role within the branch. As a Senior Customer Service Advisor, you'll support the day-to-day running of the branch. You'll drive sales and process orders, manage customer expectations, control stock and suppliers and limit loss, and act as a relief delivery driver when required.

• Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values

• Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible

• Use our in-house systems to process customer orders, organise delivery times, manage stock control and keep customers updated throughout their journey

• Pick and prepare customer orders in our warehouse and load onto customer and delivery vehicles

• Act as a relief delivery driver, performing deliveries to our customers in one of our 3.5t vans, unloading materials at site

• Keep the branch and yard/warehouse looking clean and tidy, to make a great first impression on our customers

• Maintain stock levels, carrying out regular stock counts

• Work with colleagues to suggest opportunities for improvement

What you'll need to have:

• A valid UK driving license is a requirement of this role

• Previous Builders merchant industry experience preferred but not essential

• Experience in a customer facing environment

• IT literate and a strong communicator

• Passion for working with people with a positive can-do attitude

What's in it for you:

• Discretionary bonus

• A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.

• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support

• Generous employee discounts

• Access to discounts with hundreds of your favourite high street and online retailers

• Retirement savings plan

• Life assurance

• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child

Why STARK?

At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

What's next…

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

3x Full Time Permanent Position
Band 5 - Salary Range $78,646 to $90,563 per annum 11.5% Super ADO
Salary offered will depend on level of skills and experience.
About Melton City Council
The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City.
We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a collaborative and inclusive culture. Youll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green spaces.







... Click here to view more detail / apply for Senior Customer Support Officer

The Role
Fisher & Paykel is an iconic Australasian brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.
We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.
We are currently recruiting  Senior HVAC/Air Conditioning & Appliances Technicians  for  Sydney.
What?s in it for you?

Work from home model ? no need to travel to and from the workshop daily
Competitive salary Super
Tools of the trade ? Van, Uniform, Phone etc
Full
... Click here to view more detail / apply for Senior Service Tech HVAC/Air Con & Appliances

Senior Advisor ,  Service Agreements



SNSW Grade 9/10




1 x Temp Full-Time (through until September )
Locations: Haymarket, Parramatta, Gosford



As the  Senior Advisor ,  Service Agreements ,   you will   m anage agreements for the agency to its partner agencies, ensuring compliance with legislative,  organisational  and government requirements. Contribute to the delivery of strategic and operational programs of work, ensuring governance and assurance activities are undertaken to  minimise  exposure and  facilitate  capability uplift across the agency. Manage the planning and scheduling of deliverables, ensuring quality and timeliness in achieving outcomes and resolving issues .  


Responsibilities include   d evelop and  maintain  comprehensive service agreements  in accordance with  sourcing documents, commercial pricing, assurance requirements and approved procedures, and  monitor  and analyse performance, addressing exceptions, to achieve the required outcomes .  Provide
... Click here to view more detail / apply for Senior Advisor, Service Agreements ? Temp to Sept 2027

The UK's largest provider of work-based learning programmes is currently looking to hire confident and articulate Customer Sales Executives at their Wakefield site (WF1).

This is a fantastic opportunity for motivated, hardworking and passionate individuals, confident in making outbound sales calls with a strong resilient work ethic. Ideally, you will have some experience in sales or generating new business but equally you could have experience working within recruitment or a customer service environment.

Permanent full-time role working 35 hours a week however applicants looking for part-time work will be considered with flexible working patterns facilitated between the hours of 8am and 6pm. After a successful completion of probationary period hybrid working between office and home can be offered.

Offering an attractive salary of £29,000 plus a sales incentive plan, with excellent benefits package including pension, private healthcare, volunteering opportunities and much more.

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The Role
As part of the Customer Sales Team in Wakefield you would work on both reactive and proactive sales campaigns covering a wide range of products and services, delivered to both new and existing customers. Achieving performance targets and pipeline activity through managing a caseload of customers or campaign objectives, predominantly over the phone but also email based as well. You'll generate sales meetings and customer demonstrations for the specialist team.

You will also manage customer inboxes for new centre enquiries and general enquiries into the department as well as working collaboratively with colleagues across the business to bring the right expertise to the business.

Full training and ongoing support provided in the role as well as a defined monthly plan by your manager.

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The Candidate
- Positive, self-motivated and committed, motivated by new challenges
- Enjoys working in a fast-paced sales environment and comfortable working to quarterly targets
- Experience in sales new business ideally within a customer service environment
- Customer-focused with a passion for delivering a great customer experience
- Great team working skills as well as possessing a flexible, adaptable approach
- Fantastic communication and interpersonal skills

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The Company
The UK's largest specialist vocational assessment and certification organisation, providing colleges and private training providers with solutions, tools and support they need to qualify over 2 million people each year across 24 industry sectors in the UK and internationally.

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This is a brilliant opportunity to develop your existing sales and account management skills with the potential to grow into a more senior sales role in time or to work in other functions within the business. If you think you're right for this Customer Sales Executive role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Together we shape thriving communities, public spaces, places and economies.

Provide critical support and advice on Native Title tenure issues
Temporary full-time opportunity to 30 June
Office location - Dubbo
Salary relative to experience and ranges from $93, to $102, super

Whats in it for me?
Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support . We offer flexibility in work arrangements , diverse and fulfilling assignments, and prioritize work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.
The role
The Senior Customer and Tenure Operations Officer Native Title role provides high-level technical expertise and support to the Supervisor Tenures and Native Title to achieve government
... Click here to view more detail / apply for Senior Customer and Tenure Operations Officer Native Title Dubbo 13 Nov 2024

Job Title: Senior DevOps Engineer
Location: Leeds
Pay Rate: £750 per day (Inside IR35)

Company: Service Care Solutions
Contact: Lewis Ashcroft - Lewis.Ashcroft@servicecare.org.uk

Overview:
Service Care Solutions is seeking an experienced Senior DevOps Engineer to support the Digital Working Age Services team, particularly focusing on Universal Credit-one of the UK's most critical Government services. This is an opportunity to directly influence the core systems supporting millions in society. You will be a hands-on engineer and technical leader, responsible for designing, implementing, operating, and evolving new and existing services and infrastructure.

Role and Responsibilities:
As a Senior DevOps Engineer, you will:

• Work within a multi-functional agile delivery team, leading engineers and driving innovative solutions.
• Develop and maintain automated solutions to support quality, consistency, and reliability of critical services.
• Collaborate with cross-functional teams to deliver high-quality systems for agents and claimants.
• Provide technical expertise, mentoring and coaching other DevOps engineers.

Key Technical Skills:

• Proven experience in a DevOps environment, including Continuous Integration & Deployment.
• Strong Unix/Linux platform experience (preferably RHEL/CentOS) and proficiency in scripting languages (Bash, Python, Go).
• Expertise in cloud-based platforms, especially AWS.
• CI/CD pipeline implementation and maintenance (GitLab CI, Jenkins preferred).
• Skilled in Infrastructure as Code (Terraform, Packer, CloudFormation, Cloud-Init).

In addition, expertise in at least two or more of the following areas is required:

• Data Persistence: MongoDB/Atlas
• Messaging/Events Platforms: Kafka
• Observability Tooling: Prometheus, Grafana, Splunk
• Container Hosting Platforms: ECS/Fargate, Kubernetes
• Secrets Management: Hashicorp Vault, AWS Secrets Manager
• Identity Management: Entra ID, Keycloak
• Security: Cloud Security, CIS Benchmarks, DAST/SAST

Person Specification:
The ideal candidate will be adaptable, quality-driven, and strategically minded, with a passion for innovation and high standards in their work. A positive attitude, resilience under pressure, and strong interpersonal skills are essential for success in this role.

On-Call Requirement:
Due to the critical nature of these services, this role includes participation in a 24/7 on-call support rota.

Application:
If you're ready to take on a challenging role that directly impacts public services and improves the future for millions, please reach out to Lewis Ashcroft at Lewis.Ashcroft@servicecare.org.uk to discuss this opportunity further.

Northgate Lighting in Leeds are recruiting for an Apprentice Customer Service Executive/Order Processor. The successful candidate will work towards completing a Level 2 Customer Service Practitioner apprenticeship over the duration of 17 months.

Job Details:
1. Being the first point of contact for customers wishing to return an item and applying prescribed procedures effectively.
2. Answering incoming customer calls, dealing with their queries.
3. Answering customer emails.
4. Providing customer support.
5. Dealing with sales issues and customer complaints, investigating the detail and providing suitable and timely response to all queries.
6. Speaking with suppliers, chasing orders.
7. Working with manufacturing department to make sure customers’ requirements are met.
8. Dealing with returns, faulty or damaged items.
9. Contacting Customers relating to returns/faults/damages and obtaining information to speed the process.
10. Managing delays.
11. Making sure customers’ orders are fulfilled on time and any issues solved promptly.
12. Dealing with carriers and transportation.
13. Organising proof of deliveries.
14. Working closely with warehouse team regarding customers’ orders.
15. Attending monthly Group Customer Service meetings.
17. Assessing the issue, investigating the detail and providing suitable and timely response to all queries.
18. Escalating to Customer Service or Service Improvement Manager when necessary to ensure effective and timely service at all times.

Requirements:
Computer Skills – Microsoft Word, Excel, and Outlook.
Excellent Communication, both with customers and suppliers, within face to face meetings, and over email and telephone.
Ability to work as part of a team & independently.
Managing of own workload to achieve deadlines, working within a fast paced environment.
Highly IT literate, especially in Excel.
Previous knowledge of the lighting industry is advantageous however full training will be provided
Knowledge and use of CRM system, and Microsoft Dynamics NAV
Ability to prioritise heavy workload
Ability and willingness to work hours as required to complete the task.
Previous experience working in a customer service / sales environment.

Hours of work:
Monday - Friday 8:30am - 17:00pm with a 30 minute unpaid lunch break - 40 hours per week

Proud member of the Disability Confident employer scheme

The Role
Fisher & Paykel is an iconic Australasian brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.
We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.
We are currently recruiting  Senior HVAC/Air Conditioning & Appliances Technicians  for  Sydney.
What?s in it for you?

Work from home model ? no need to travel to and from the workshop daily
Competitive salary Super
Tools of the trade ? Van, Uniform, Phone etc
Full
... Click here to view more detail / apply for Senior Service Tech HVAC/Air Con & Appliances

Department:  Corporate Sales - ANZ







Location:  North Strathfield, NSW, AU,







Job Function:  Sales - ANZ







Employment Type:  Full time







The Arnotts Group portfolio of brands continues the 158-year legacy of the Arnott family, providing quality, great-tasting food to create delicious moments for consumers across the world. About the Role: In this newly created role National Account Executive, you will be a key driver of success within our dynamic Woolworths customer team. A high-impact role, supporting efforts to improve our sales performance of both current and new lines, ensuring our




... Click here to view more detail / apply for National Account Executive ? Woolworths Customer

Senior Service Advisor

- Starting salary up to £30,000 per annum (pending experience).
- £6,000+ additional annual bonus potential with some employees at our client earning over £12,000+ per annum.
- Monday to Friday 8:00am-6:00pm with 1 in 3 Saturdays 8:30am-2:00pm paid as overtime.

We are currently recruiting for a Senior Service Advisor in the Bristol area.

Our client is a multi-franchise approved car dealership and they are seeking a Senior Service Advisor to join their busy multi-franchise approved car dealership.

For your hard work as a Senior Service Advisor for our Client, you can expect a salary with up to £42,000.

Duties as a Senior Service Advisor will include:

- Professionally communicate with customers about repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Part of this Service Advisor role will include preparing and completing Invoices
- Advise Customer on estimated costs of repairs and timescales of work

Our Client is ideally seeking Senior Service Advisors who have previous working experience within a Main Dealer environment.

To be successful in this Senior Service Advisor role you will be customer-focused and have the ability to upsell effectively.

To apply for this Senior Service Advisor position, please forward your CV to Hamish lowrie quoting the job reference number or call our office for a chat about this Service Advisor position.

© Perfect Placement UK Ltd – See our website for details

Senior Procurement Systems Analyst

Location: West Sussex

Contract: Temporary (5 month initial)

Rate: £400 Per Day Umbrella (PAYE Inc. £352.07, PAYE Exc. £314.15)

Start date: ASAP

*Hybrid Working - 1 day a week in office*

Contact: miraj.hussen@servicecare.org.uk

Job Description

Service Care Solutions is recruiting on behalf of a local authority in the West Sussex area for a Senior Procurement Systems Analyst. This key role involves developing and executing a system strategy for the Oracle Fusion ERP implementation while overseeing the Atamis procurement system configuration to meet regulatory requirements. The successful candidate will manage end-to-end procurement functions, support system compliance, and ensure effective adoption of new tools through tailored user training. Additionally, the Analyst will lead the Business Processes and Systems Working Group, acting as a liaison for stakeholders to facilitate digital transformation within procurement. This position offers a unique opportunity to drive efficiency and ensure compliance in a regulated public sector environment.

Main responsibilities

• Develop and implement a comprehensive system strategy to support the Oracle Fusion ERP system, focusing on procurement processes across the council, including NHS England's Provider Selection Regime and Procurement Reforms to PCR 2015.
• Take lead accountability for configuring and supporting Atamis procurement systems, ensuring all functions meet council requirements.
• Support end-to-end procurement processes in line with UK procurement practices, addressing system diagnostics, solutions, and enhancements to maximize user capabilities.
• Develop and deliver user training, create training materials, and communicate system updates, release notes, and compliance requirements to ensure successful system adoption and compliance.
• Manage and lead the Business Processes and Systems Working Group, oversee user licensing and profiles, and provide essential support for procurement systems, including a dedicated helpdesk for user queries.

Candidate Requirements

• Demonstrated knowledge and experience in procurement IT systems, including design, development, configuration, analysis, and reporting, especially within a regulated, public sector environment.
• Strong ability to engage and influence stakeholders at multiple levels, both internally and externally, ensuring digital and compliance outcomes align with organisational goals.
• Ability to conduct in-depth analysis of current systems, identify gaps, and recommend improvements for procurement processes and compliance support.
• Degree in a relevant field (business, IT, or mathematics) with certification or willingness to pursue certification in Procurement Reforms or the GCC Contract Management Programme. Progress toward MCIPS is desirable.
• Practical experience with UK procurement practices, including knowledge of CLM systems, Source to Contract, Purchase to Pay processes, and familiarity with Crown Commercial Services and other Local Authority frameworks.

If you are interested in the role, or know of anyone who may be, please contact Miraj at Service Care Solutions on 01772 208969 or email miraj.hussen@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Service Care Solutions are recruiting on behalf of a local authority in Solihull, for a Childrens Senior Social Care Accountant to join their team on a temporary basis. Please find a description of the role below.

Location: Solihull
Salary: £500-£600 (umbrella) per day
Contract Type: 6 months on going.

Role Overview: As the Childrens Senior Social Care Accountant you will play a pivotal role in shaping our financial priorities and strategies. You will collaborate with Service Team Managers and Senior Leadership to drive the delivery of our Medium Term Financial Strategy and key council objectives.

Key Responsibilities:

• Collaborate with leadership to define and deliver service priorities.
• Ensure compliance with corporate financial regulations and timelines.
• Coordinate financial forecasting and support the strategic budget process.
• Provide technical expertise for problem resolution and decision-making.
• Monitor service performance against targets and implement necessary adjustments.
• Prepare high-quality reports for senior management and council meetings.
• Develop policies to meet financial and operational demands.
• Support the final accounts process and production of financial publications.
• Identify training needs and support financial staff development.
• Ensure accurate financial reporting for grants and partnerships.

What We're Looking For:

• CCAB Qualified.
• Proven experience in financial management and strategic planning.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Knowledge of International Financial Reporting Standards (IFRS) and SORP requirements.
• Ability to work collaboratively across teams and engage stakeholders effectively.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

Senior Residential Support Worker

Contract: Permanent
Hours: 37 hours a week
Salary: £32,690 - £35,792 per annum dependent on experience (inc. sleep-ins)
Location: Worthing

Our client is looking for a Senior Residential Support Worker to join one of their children's homes based in Worthing. As a Senior Residential Support Worker you will:

• Undertake a lead role in ensuring the care and welfare of each child in placement
• Give guidance and support to all Residential Workers
• Be responsible for the supervision of designated members of staff and to record this in the Supervision Sheet on the member of staff's file
• Raise any concerns with the Registered Manager as appropriate
• Plan, manage and lead shifts ensuring children are kept safe and engaged throughout the day
• Ensure the Placement Plan for each child is followed and adhered to at all times

Requirements

• NVQ Level 3 Diploma in Children's and Young People Workforce
• At least 2 years' experience within residential childcare and working alongside young people

Benefits

• Passport to Manage training to allow you to get to your Level 5
• Earn up to £3,250 by recommending a foster carer or up to £1,000 by recommending a full-time staff member
• Receive a £100 bonus for achieving a 'Good' Ofsted outcome for the home and a £200 bonus for achieving "Outstanding".
• Receive £200 (2 years), £400 (5 years) and £600 (10 years) service awards, plus up to £500 special recognition award for outstanding practice
• Access to health and wellbeing support platform

Service Care Solutions are working with an Accountancy firm in Coventry for a Semi-Senior Accountant to join there team on a permanent basis. Please find the job description below.

Location: Coventry.

Hours: Full time.

Salary: £26,000-£30,000.

Key Responsibilities

• You will be working closely with other members of the team to
• provide accounting and taxation services to a variety of clients.
• You will be preparing accounts for unincorporated/incorporated businesses.
• You will be prepare company tax returns and personal self-assessment tax returns
• You will be involved in the preparation of management accounts.
• Forming client relationships across a range of businesses and sectors.
• You will be instrumental in mentoring and supporting accounts apprentices and junior team members.

Personal Attributes:

• You should have obtained your AAT qualification.
• You should have basic knowledge of main accounting systems for example, Sage, Xero, and Quickbooks
• You will be a confident and articulate communicator and be comfortable with managing a varied workload
• Demonstrate a hands on, and proactive work ethic and works well in a team.

Some Benefits We Offer Are:

• Competitive salary
• 22 days annual leave (plus normal statutory bank holidays)
• Funded professional study.
• Regular development reviews and training
• CPD Support
• Group staff pension scheme

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.